64 Change Management jobs in Canada

_When applicable, Bombardier promotes flexible and hybrid work policies._
**Why join us?**
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier's Benefits Program**
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
+ Insurance plans _(Dental, medical, life insurance, disability, and more)_
+ Competitive base salary
+ Retirement savings plan
+ Employee Assistance Program
+ Tele Health Program
**What are your contributions to the team?**
+ Educate and support stakeholders in the area of organizational change and transition management for transformations resulting from technology and process transformation.
+ Support the Manufacturing Business Process Owner in defining and managing the change processes that will allow the optimal transition of the organization, identifying risk while optimizing its change readiness.
+ Support leadership alignment, stakeholder management, assess change impacts, develop overall change readiness strategy, identify business risks and designs interventions. Participate in the definition of the communication strategy, etc.
+ Lead collaboration sessions with key stakeholders such as Business Process Owners, Change Management Team, Directors and team members of the Enterprise Resource Planning Program other change agents, Communications and Training team to ensure strong adoption of the solution.
+ Nurture strategic relationships with corporate executives and managers, informal organizational leaders and employees.
+ Develop strong internal networks.
+ Ensure vertical and cross process stream alignment (business/project).
+ Establish working relationships with high level management, staff and project team members, namely:
+ Project Team Leads
+ Business Process Leaders & Functional and Business Analysts
+ Sponsor and change owners of the business
+ High level stakeholders (Vice Presidents, Directors, Managers)
+ Project management
+ Communication, training team and logistic team
+ Deliver agreed deliverables upon project milestones.
+ Develop and implement a strong communication plan to meet the specific needs of all target audiences.
**How to thrive in this role? Skills, knowledge & experience :**
+ You have a minimum of 5 years of direct professional experience in supporting organizational change (business, transformation, software implementation) in a large organization.
+ You hold at bachelor's degree in a related field, or an equivalent combination of education and related experience. Additional education or certifications are an asset but not required.
+ You have an in-depth understanding of manufacturing business environment and related processes and of organizational / human issues associated with business process changes.
+ You have a demonstrated track record in effective change management.
+ You have an excellent knowledge of IT implementation approaches, methodologies and plans
+ You have an excellent knowledge and experience in Change Management and communication
+ You have a good knowledge of Information Systems and Technologies.
+ You have a good understanding of IT training development, delivery methods and logistics
+ You have a strong interest in the human side of change.
+ You are eager to have a positive impact on the future success of Bombardier's manufacturing sector.
+ You are open to learn and eager to leverage your creative mind and enthusiasm to ensure successful adoption.
+ Prior SAP S4 Hana deployment experience is an asset.
+ You can work in both French and English.
**Now that you can see yourself in this role, apply and join the Bombardier Team!**
Please note: You don't need _all_ the skills, knowledge, and experience listed to apply for this position. We're not looking for the perfect candidate, we're looking for great talent and passionate individuals.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
**Job** Change Management Analyst
**Primary Location** Marcel-Laurin Plant 1
**Organization** Aerospace Canada
**Shift**
**Employee Status** Regular
**Requisition** 8714 Change Management Analyst

Job Description

Job Description

Salary:

Change Management Consultant

We are currently building our roster of experienced, security cleared and reliable subcontractors to support upcoming projects. If you take pride in your work, deliver on time, and value professionalism, wed love to hear from you.

A Change Management Consultant helps organizations successfully navigate and implement changes by focusing on the people side of change. They work with organizations to plan, implement, and sustain changes, ensuring employees adapt to new processes, technologies, or organizational structures. This involves assessing change readiness, developing change management strategies, communicating effectively, and providing support and training to facilitate successful transitions.

Key Responsibilities:

• Change Readiness Assessment:

Analyzing the current organizational culture and identifying potential barriers to change, including assessing employee engagement and leadership commitment.

• Strategy Development:

Creating and implementing change management strategies, including communication plans, training programs, and stakeholder engagement strategies.

• Communication:

Developing and executing effective communication plans to keep stakeholders informed about the change and its implications.

• Training and Support:

Designing and delivering training programs to help employees understand and adapt to the new changes, and providing ongoing support and coaching.

• Collaboration and Stakeholder Engagement:

Working collaboratively with various departments and stakeholders to ensure a smooth transition and address concerns.

• Change Impact Analysis:

Identifying and analyzing the impact of the change on different stakeholders and departments.

• Risk Assessment and Mitigation:

Assessing potential risks associated with the change and developing mitigation strategies.

• Performance Monitoring and Evaluation:

Monitoring the progress of the change and evaluating its impact on organizational performance.

Skills Required:

• Strong interpersonal and communication skills.
• Excellent facilitation and coaching abilities.
• Knowledge of change management methodologies and frameworks.
• Ability to build relationships with stakeholders at all levels.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Experience with various change management tools and techniques.

In essence, a Change Management Consultant is a facilitator of change, helping organizations to navigate the human side of transformation and achieve their desired outcomes.

What We Offer:

Opportunities for ongoing work

Professional collaboration and support

Timely payments and clear expectations

Note:

This is a proactive posting to identify and connect with top talent ahead of scheduled projects.

Only qualified candidates will be contacted.

Thanks for your interest to partner with our organization.

Job Description

Job Description

Reporting to the Senior Manager, Asset Management, this role is responsible for developing, maintaining & improving technical customer training programs, designing and leading customer-facing change management services, and leading customer success initiatives at PowerON. This role helps further prepare PowerON’s clients, such as transit agencies and fleet operators, to operate their fleets in a new environment centered around complex electrification infrastructure, including EV chargers, BESS, transformers, and smart grid systems. The specialist acts as a subject-matter expert, blending expertise in learning & development, instructional design, technical operations, and change management. The responsibilities include but are not limited to:

Training Development & Delivery

•   Lead training needs assessments for clients to identify skills gaps and learning objectives.

•   Design, train instructors and oversee delivery of tailored training programs, including “train-the-trainer” modules for technical infrastructure.

•   Develop and implement quizzes, evaluations, and other assessment tools to measure training effectiveness.

•   Establish onboarding, refresher, and continuous learning plans aligned with evolving technologies.

•   Maintain ownership of learning content in alignment with adult learning principles, industry standards, and operational requirements.

•   Propose recommendations on structuring a Learning & Development department within the company

Change Management

•   Develop and implement comprehensive change management approaches to assist client organizations and their stakeholders adopt PowerON’s solutions fully and effectively.

•   Create and execute stakeholder engagement and communication plans tailored to each customer’s organizational structure and culture.

•   Facilitate workshops and briefings for client staff, leadership, and partner contractors to ensure operational alignment.

•   Anticipate and address potential adoption barriers within client organizations and implement targeted interventions.

•   Establish, monitor, and report on client adoption metrics and success indicators.

Customer Success

•   Proactively monitor client service experience and identify improvement opportunities.

•   Conduct independent on-site observations to capture operational challenges and design solutions.

•   Develop and maintain customer success playbooks, service quality benchmarks, and feedback loops.

•   Lead implementation of process improvements to close identified service gaps and enhance operational performance.

•   Create dashboards and reports that demonstrate training ROI and customer success outcomes.

•   Other activities as required

Qualifications

•   Post-Secondary Degree in Education, Business or a related field (Master’s Degree is preferred)

•   5+ years of progressive experience in leading or building net-new Learning & Development, Change Management, or Customer Success initiatives.

•   Experience in utilities, transit, fleet, or critical infrastructure sectors is ideal.

•   Proven ability to independently design, deliver and evaluate technical learning & development programs.

•   Knowledge of adult learning principles, instructional design, and training evaluation methods.

•   Proficiency with Learning Management Systems and digital training tools.

•   Strong stakeholder engagement, facilitation, and communication skills.

•   Strong analytical ability to interpret feedback and operational data to operationalize and lead improvement programs.

•   Project management skills and experience independently managing multiple initiatives.

While all qualified candidates are invited to apply, we particularly welcome applications from women, persons with disabilities, First Nations, Métis and Inuit peoples, members of visible minorities, and 2SLGBTQ+ persons.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. PowerON will accommodate candidates under the AODA legislation in all aspects of the hiring process. Please notify us if accommodation is required.

Job Description

Job Description

Are you an effective communicator with strengths in technical writing. Are you keen on growing and putting your skills to good use? Broadstreet’s Change Management Office is looking for a business analyst to join our expanding team. As an analyst you will be required to perform strategic business analysis with stakeholders across a wide range of departments in support of corporate goals and objectives. You will be involved in building relationships, interviewing, and documenting complex business processes. In this role you will research, write, and understand the functionality and purpose of products and services, then translate this understanding into text that is easily absorbed and understood by any reader.

Your contributions to the team include:

• Work with key internal stakeholders and subject matter experts to implement changes to existing documents to ensure site procedures, processes, and other forms of documentation are relevant, correct, and of sufficient detail and clarity.
• Create, maintain, and publish project documentation, including manuals, policy and procedure documents, training material and job aids.
• Gather information from multiple sources (site documentation, regulations, best practices, key site personnel) and review to ensure important information is included in site documentation.
• Lead the maintenance of various operating and procedure manuals
• Coordinate, write and review Visio Diagrams, including Swimlane, BPMN, activity and other process diagrams.
• Research and review processes that support business functions and system requirements.
• Analyze the effectiveness and efficiency of business processes and develop strategies for enhancing them.
• Provide estimates and prioritize work to meet timelines, analyze documentations and recommend solutions.
• Schedule, coordinate and facilitate stakeholder meetings to gather requirements to understand current state and define future state.
• Requirements gathering, through workshops, interviewing, and other techniques.
• Prepare documentation and instructional material that is concise and easy to understand.

What you need to be successful:

• Post-secondary education in business, communications or equivalent
• Ability to communicate complex ideas in a concise manner
• Demonstrated experience modeling and mapping business processes
• Proficient in Technical and user-oriented language writing
• Technical accuracy in writing user documentation
• Adept at maintaining document version control
• Excellent knowledge of systems and functional analysis, quality assurance, and change management best practices.
• Excellent organizational, analytical, and time-management skills with the ability to multi-task across projects and priorities
• Proficient in Microsoft Office Suite, Visio, Excel, Powerpoint
• Able to adapt to and learn new software quickly
• Skilled at document formatting and design
• Effective time management
• Attention to detail

The perks:

• Employer paid extended health, vision, and dental coverage (including family)
• Employee and Family Assistance Program
• Yearly health and wellness benefit
• RPP eligibility after one year

Why Broadstreet?

Broadstreet Properties is a family owned and operated property management company partnered with Seymour Pacific Developments to build apartment and townhome communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone. Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes and is committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law.

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**Who you will be working with**
At Capgemini, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future.
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of 18 billion.
Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability.
An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognize that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client.
**The focus of your role**
As a part of our Canadian Strategic Advisory practice, the candidate for Advisory Senior Consultant - Technology Organization Change role will have experience leading, executing and delivering advisory services for business and technology transformation programs. This role will partner with our clients undergoing transformation to define and roll out organization change initiatives including:
+ change management strategy
+ change impact assessment
+ program and business stakeholder engagement
+ change and communication plan definition and execution
+ communication artifacts design, development, coordination, and deployment
+ change networks facilitation
+ coordination with multiple senior client executives and program team members to effectively roll out communication and change activities
In this role, you will work across Canada with a range of industries and technologies, to shape clients' change journeys that enable their transformation. You will be able to manage change journeys from end-to-end drawing upon our accelerators and methodologies with personality, precision, and predictability to help realize measurable, positive business outcomes.
**What you will do**
Our people are flexible, and the scope of your role will vary with each project, in line with the breadth and depth of your experience. Our consultants are at the heart of delivering profitable outcomes in business and technology-oriented environments, working in a collaborative way with a broad range of clients to achieve their strategic goals. You will work with leading clients within a range of industries to assist them in shaping, planning, and executing the change activities that will underpin the adoption & sustainability of the changes sought through their strategic transformation portfolios. As a consultant, you will be expected to work with teams both in person & virtually who may be geographically spread across Canada, US and globally. You will also be expected to become actively involved in future business development opportunities.
**What you will bring**
You will have organization change, consulting, and stakeholder management experience with a background in business or technology transformation. You will be familiar with the latest trends relating to organization change, including adoption and sustaining change. Additionally, you are skilled in managing and executing project plans while collaborating with cross-functional teams.
+ Minimum 5 years of experience in delivering organization change for digital / technology transformations for ServiceNow, SAP S/4 HANA, MSD or other ERP technologies
+ Minimum 7 years of experience in a strategic advisory or consulting role with strong verbal and written communication skills (e.g. Big 4 Firm, global consulting company, global Systems Implementor etc)
+ A Bachelor's degree or equivalent of 4-5 years of professional experience
+ Able to improvise and adapt to lead clients and teams through change and ambiguity
+ Able to work independently and at the same time be a team player with a "can-do" mentality who can think outside the box
+ Excellent communication skills
+ Excellent work planning and coordination skills
+ Relationship building capability with senior executives
**WHY JOIN US? What makes Capgemini Strategic Advisory unique?**
You will be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work:
+ Show how single minds make for better teams: Work alongside fierce intellects who love to collaborate.
+ Be comfortable outside your comfort zone: Self-stretchers thrive in our environment.
+ Build momentum in your career: Make your role and your career what you want it to be.
+ Stay true to who you are: Play to your strengths and bring your individuality.
+ Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has real impact.
+ Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged.
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Collaborating with teams of creative, fun, and driven colleagues
+ Flexible work options enabling time and location-based flexibility
+ Company-provided home office equipment
+ Virtual collaboration and productivity tools to enable hybrid teams
+ Comprehensive benefits program (Health, Welfare, Retirement and Paid time off)
+ Other perks and wellness benefits like discount programs, and gym/studio access.
+ Paid Parental Leave and coaching, baby welcome gift, and family care/illness days
+ Back-up childcare/elder care, childcare discounts, and subsidized virtual tutoring
+ Tuition assistance and weekly hot skill development opportunities
+ Experiential, high-impact learning series events
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion.
Get the future you want | is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
**Job:** _Project Manager_
**Organization:** _NA APPS CAN INDUSTRIES_
**Title:** _Senior Application Consultant - Change Management_
**Location:** _CAN-ON-Mississauga_
**Requisition ID:** _ _

Job Description

Job Description

Are you an effective communicator with strengths in technical writing. Are you keen on growing and putting your skills to good use? Broadstreet’s Change Management Office is looking for a business analyst to join our expanding team. As an analyst you will be required to perform strategic business analysis with stakeholders across a wide range of departments in support of corporate goals and objectives. You will be involved in building relationships, interviewing, and documenting complex business processes. In this role you will research, write, and understand the functionality and purpose of products and services, then translate this understanding into text that is easily absorbed and understood by any reader.

Your contributions to the team include:

• Work with key internal stakeholders and subject matter experts to implement changes to existing documents to ensure site procedures, processes, and other forms of documentation are relevant, correct, and of sufficient detail and clarity.
• Create, maintain, and publish project documentation, including manuals, policy and procedure documents, training material and job aids.
• Gather information from multiple sources (site documentation, regulations, best practices, key site personnel) and review to ensure important information is included in site documentation.
• Lead the maintenance of various operating and procedure manuals
• Coordinate, write and review Visio Diagrams, including Swimlane, BPMN, activity and other process diagrams.
• Research and review processes that support business functions and system requirements.
• Analyze the effectiveness and efficiency of business processes and develop strategies for enhancing them.
• Provide estimates and prioritize work to meet timelines, analyze documentations and recommend solutions.
• Schedule, coordinate and facilitate stakeholder meetings to gather requirements to understand current state and define future state.
• Requirements gathering, through workshops, interviewing, and other techniques.
• Prepare documentation and instructional material that is concise and easy to understand.

What you need to be successful:

• Post-secondary education in business, communications or equivalent
• Ability to communicate complex ideas in a concise manner
• Demonstrated experience modeling and mapping business processes
• Proficient in Technical and user-oriented language writing
• Technical accuracy in writing user documentation
• Adept at maintaining document version control
• Excellent knowledge of systems and functional analysis, quality assurance, and change management best practices.
• Excellent organizational, analytical, and time-management skills with the ability to multi-task across projects and priorities
• Proficient in Microsoft Office Suite, Visio, Excel, Powerpoint
• Able to adapt to and learn new software quickly
• Skilled at document formatting and design
• Effective time management
• Attention to detail

The perks:

• Employer paid extended health, vision, and dental coverage (including family)
• Employee and Family Assistance Program
• Yearly health and wellness benefit
• RPP eligibility after one year

Why Broadstreet?

Broadstreet Properties is a family owned and operated property management company partnered with Seymour Pacific Developments to build apartment and townhome communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone. Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes and is committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law.

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Job Description

Job Description

Company Description

Sopra Steria is a European leader in consulting, digital services, and software development, supporting its clients in their digital transformation through innovative and collaborative solutions. With 50,000 employees in nearly 30 countries and a revenue of €5.1 billion in 2022, we are committed to achieving sustainable results and placing people at the heart of technology. The world is how we shape it.  For more information, visit us at

Are you ready to take on the challenge with us?

Join Sopra Steria Aeroline and become part of a forward-thinking team shaping the future of aerospace through digital innovation. If you are passionate about managing business accounts, aerospace technologies, and want to make a meaningful impact, we want to meet you! Apply now to embark on an exciting career with us.

Job Description

We are seeking a Communication & Change Management Leader to define and implement strategies that drive successful adoption of new digital solutions. This role ensures end-user engagement, smooth transition from legacy tools, and effective communication throughout the transformation journey.

Key Responsibilities

• Design and execute comprehensive communication plans for digital initiatives.
• Identify impacted personas and key stakeholders to tailor messaging and engagement.
• Define and implement training plans to support adoption.
• Coordinate the decommissioning of legacy tools and deployment of new solutions.
• Maintain Organizational Change Management (OCM) tools and reporting dashboards.

Qualifications

Experience

• Proven experience in communication, change management, and stakeholder engagement within transformation projects.

Education & Certifications

• Degree in Communications, Human Resources, Organizational Change, or a related field.
• Certification in change management (e.g., PROSCI) is a plus.

Skills & Achievements

• Excellent communication, training, and stakeholder management skills.
• Experience leading large-scale change initiatives.

Languages

• Fluent in English (required); French is a plus.

Additional Information

• Competitive salary  and annual performance bonus
• Comprehensive benefits package : life insurance, long-term disability, health care, dental, vision, and a health spending account  to support your well-being (Sopra Steria covers 100% of premiums )
• Paid time off : sick leave, personal days, and 3 weeks of vacation
• Monthly transportation allowance
• Excellent training, development, and career advancement opportunities , with active support to strengthen your skills in a caring, collaborative, and inclusive company culture
• Hybrid work environment
• Provided equipment  to ensure optimal productivity
• Sopra Steria is certified as a “Great Place to Work”

Sopra Steria is an equal opportunity employer.  We value diversity and are committed to creating an inclusive work environment. We thank all applicants for their interest in this position. Only shortlisted candidates will be contacted for the next steps in the selection process.

**About the Organization**
SMBIC Data and Regulatory Operations Group is a global team operating in over 20 countries, providing essential support to key business lines including Markets, Services, and Wealth Management. We provide an array of services to enable client lifecycle transactions; from relationship establishment, supporting the data demands surrounding instruments and delivering non-financial reporting to our regulators.
The Regulatory Operations Change Team, within SMBIC Data and Regulatory Operations, is responsible for the execution of regulatory change initiatives, including:
+ Implementation of new regulations and changes to existing regulations
+ Remediate issues noted by regulators and auditors
+ Build controls strategic framework
**Role Overview**
Regulatory Reporting Change Management Lead is a highly organized and experienced senior change manager to support the execution of Non-Financial Regulatory Reporting project portfolio. This role will be responsible for supporting the planning, and execution of change management activities related to both the implementation of new regulations and business-as-usual (BAU) remediation activities. The ideal candidate will have a solid understanding of regulatory reporting requirements, markets practices, and proven experience in running change initiatives in a fast-paced environment. This role is crucial for ensuring the firm's compliance with evolving regulations, minimizing regulatory risk, and maintaining a competitive edge in the global markets.
**Responsibilities**
+ **Support** the Change Management Lead in the direct management of multiple regulatory reporting projects, ensuring alignment with strategic objectives and regulatory requirements.
+ **Provide guidance and mentorship** to junior team members, fostering a collaborative and high-performance culture.
+ **Work closely** with business functions (e.g., Operations, Middle Office, Front Office, Technology, Compliance, Legal and Finance) to execute necessary policy, process, and technology change, ensuring buy-in and alignment across the organization.
+ **Liaise** with Business Execution and Transformation teams on topics relating to program oversight, risk monitoring, financial and administrative reporting, providing regular updates and insights on program progress to the Change Management Lead.
+ **Support** the governance of program / projects including facilitation of steering committee and working groups, ensuring effective decision-making and alignment on priorities.
+ **Identify** key project risks, whether stated or not, and escalate accordingly, mitigating potential delays and cost overruns.
+ **Ensure** that the delivery from the workstreams/projects meets requirements and is to the appropriate quality, on time and within budget, in accordance with the program plan and governance, minimizing regulatory penalties and reputational damage.
**Qualifications**
+ Minimum of 8 years of financial services experience, with a focus on global markets trading and investment banking operations.
+ Demonstrated knowledge of capital markets products, including cash securities, exchange-traded derivatives, and OTC derivative products.
+ Demonstrated knowledge of one or more non-financial regulatory reporting regulations - CFTC, SEC, CSA, CAT, EMIR, SFTR, MiFID II/MiFIR, etc.
+ Demonstrated experience in the successful implementation of projects, operational process change and improvement.
+ Experience in working with cross-functional teams including business management, middle office, compliance, legal and technology.
+ Experience in collecting, defining, and documenting business and technology requirements, test plans and other project management artifacts.
+ Experience in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting requirements. Strong consulting and stakeholder management skills and the ability to build and foster internal relationships
+ Knowledge and a technical understanding of securities processing including product, process and system knowledge.
+ Strong Microsoft Office skills; including Visio and Project
**Competencies**
+ **Execution/delivery focus** with a willingness to challenge the status-quo and drive continuous improvement in change management processes.
+ **Strong organizational and program management skills.** Flexibility to handle changing priorities proactively and manage multiple projects simultaneously.
+ **Excellent oral and written communication skills** and ability to facilitate discussions and present to stakeholders.
+ **Ability to lead planning sessions** challenging the status quo where appropriate and drive decision-making processes.
+ **Ability to work under pressure** and manage tight deadlines or unexpected changes in expectations or requirements.
+ **A strong knowledge of the techniques for planning, monitoring, and controlling programs and resources.**
+ **Ability to create and deliver presentations to management** , effectively communicating program status, risks, and opportunities.
+ **Ability to quickly grasp and master new concepts/requirements and related product/functional knowledge.**
+ **Ability to learn/understand some technical implications of system design.**
+ **Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.**
+ **Strong influencing and negotiation skills,** with the ability to build consensus and drive alignment across diverse stakeholder groups.
+ **Excellent analytical and problem-solving skills** , with the ability to identify root causes and develop effective solutions to complex challenges
**Education**
+ Bachelor's/University degree, Master's degree preferred
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**Job Family Group:**
Finance
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**Job Family:**
Regulatory Reporting
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**Time Type:**
Full time
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**Primary Location Full Time Salary Range:**
$120,800.00 - $170,800.00
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**Most Relevant Skills**
Business Acumen, Change Management, Communication, Data Analysis, Financial Acumen, Internal Controls, Issue Management, Problem Solving, Regulatory Reporting.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Job Description

Job Description

Salary:

Program Overview:

Clinically driven. Digitally inspired.

Amplify Care is a not-for-profit organization (founded in 2014 as the eHealth Centre of Excellence) dedicated to helping clinicians and their teams thrive through the implementation of innovative digital health and AI solutions. We focus on technologies that truly meet clinical needs: streamlining workflows to reduce administrative burden, supporting evidence-based decision-making at the point-of-care, enhancing clinical pathways, improving interoperability between disparate information systems, and advancing data quality to support proactive care are just a few examples of the ways we create impact, always with the goal of helping clinicians focus on what matters most: the people they serve.

At Amplify Care, collaboration is at the heart of everything we do. Weve built a supportive, inclusive workplace where ideas are welcomed, creativity is encouraged, and teamwork drives meaningful change. Recognized as a Great Place to Work for three years in a row (ranking in the top 25 organizations in our size category) and certified as a Living Wage Employer, were proud to be a place where purpose, innovation, and people come together.

Position Description:

The Change Management Specialist will play a key role in the successful implementation and adoption of digital health technologies. By applying a structured change management approach and methodology, the Change Management Specialist will apply their technical skills to conduct implementation activities to support clinicians in a variety of settings in the community. The individual selected will need to build and support numerous partner relationships as a vital part of the Change Management mandate at Amplify Care. This position will work to integrate change management and adoption activities into several Amplify Care programs.

Key Roles and Responsibilities:

• Apply a structured change management approach and methodology for the people side of change, resulting from projects and change efforts.
• Be involved in the Change Management functional team projects and support organizational priority work.
• Provides quality improvement supports to primary care clinicians and organizations to optimize the use of EMRs.
• Ensure the alignment of change management activities with participating health service practitioners, to smooth the adoption process and contribute to problem solving resulting in successful implementation.
• Incorporate adoption and change management strategies based on situational awareness of the details of the change and the groups being impacted.
• Conduct implementation activities, document lessons learned and present findings in a logical and easy-to-understand manner.
• Be an active and visible coach to clinicians and partners.
• Work with organizations and the program team to create workflows and manage measurement systems to track adoption, utilization, and proficiency of individual changes.
• Identify resistance and performance gaps, and work to develop and implement corrective actions.
• Create and enable reinforcement mechanisms and celebrations of successes.
• Work with the program team in the execution of work plans and activities to support project implementation.
• Work with system partners to remove barriers to change.
• Provide workflow and change management support to clinicians to help embed these tools into existing and new processes.
• Other duties as assigned.

Experience, Skills and Qualifications:

• Minimum of 3 years of experience in a digital health or health care capacity
  (Primary Care experience an asset)
• Post-secondary education in a Healthcare related field, Information Technology, Information Management, and/or an equivalent education and experience
• Previous experience with enabling technologies and digital health , including a solid understanding of electronic medical records (EMRs)
• A solid understanding of clinical processes
• Strong communication skills (written and oral)
• Able to work effectively with a diverse group of clinical and non-clinical partners in diverse organizations.
• Excellent active listening and interpersonal skills
• Strong ability to pay attention to detail.
• Knowledge and experience developing and building tools in EMRs an asset.
• Change Management Professional designation an asset
• Travel may be required.

If this position is of interest to you, please apply via our Careers Website.

Feel like you dont meet all the requirements?

If you have some of the skills and experience that were looking for and are willing to learn the rest, we encourage you to reach out to us!

The Amplify Care team is a respectful and inclusive workplace. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact our People & Culture team for assistance.

The Amplify Care team is committed to employment equity. We encourage applications from all qualified candidates including, 2SLGBTQIA+ identified persons, persons with disabilities, First Nations, Inuit and Mtis individuals, and members of Black and other racialized communities, and individuals who speak languages other than English.

We thank all interested applicants; however, due to the volume of resumes we receive only those selected for an interview will be contacted.