156 Chief Information Officer jobs in Canada
Director, Information Technology
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Job Description
Position Title: DIRECTOR, INFORMATION TECHNOLOGY (IT)
Reports to: Executive Director, Shared Services
Supervision of: Computer Technicians
Records & Information Management Coordinator
Records & Information Management Worker
Senior Systems Administrator
Organizational Status
The Haisla Nation is the band government of the Haisla people. Our mission is to build a powerful, prosperous and proud community, healthy in mind, body and spirit. We believe in building a strong and thriving community, with healthy and happy members and a sustained and prosperous environment. We are about 2023+ people, with approximately 700 living in Kitamaat Village. We have lived off the land and waters of our traditional territory for thousands of years, and it remains the focus of all we do.
The IT department provides reliable, secure, and innovative technology services to the Haisla Nation, enhancing the Nation's operations, communication, and records management. The department supports the Nation's goals by ensuring seamless access to technology, safeguarding data integrity, and fostering a culture of continuous improvement in IT and Records and Information Management (RIM).
Duties & Responsibilities
Strategic Leadership: The Director, IT collaborates with the Executive Director, Shared Services to develop the strategic and operational plans for the IT in alignment with organization-wide objectives.
- Participate in strategic planning initiatives with the Executive Directors and Directors.
- Develop and implement the IT strategic and operational plan (showing key milestones, goals, and budgets).
- Monitor progress of the IT strategy and plan and recommend strategies to mitigate risks and address issues so that work is completed within approved timelines with intended benefits.
- Ensure the development and delivery of high-quality services and outcomes that are consistent with the mission, principles, values, policies, and procedures.
- Drive innovation by adopting new technologies and improving existing processes to enhance service delivery and operational efficiency.
- Recommend and lead new tools and systems in alignment with current trends in the field and to support the efficient and effective operations of Haisla Nation.
- Participate as an organizational representative in collaborative partner networks and in related community, social, and economic development activities.
- Provide analyses, recommendations, and/or reporting to the executive leadership team as requested.
Departmental Leadership: The Director, IT oversees and manages the strategic operations of the IT department.
- Work with departmental staff to oversee and ensure adherence to department purpose, principles, policies, and procedures.
- Analyze the operational requirements of all departments to determine their technology needs.
- Oversee the management and monitoring of the Haisla Nation's IT projects that align with the department’s mandate.
- Maintain technology operations, including systems administration, network management, telecommunications management, system and data security, and system and data backup.
- Protect the Nation's digital assets from unauthorized access, breaches, and other cyber threats through robust security protocols and regular audits.
- Oversee the development and delivery of technology training to all staff.
- Build the capacity of departmental staff to effectively deliver on department goals and ensure service delivery is cohesive, efficient, and aligned with strategic objectives.
- Work with internal and external service providers to ensure services are relevant, coordinated, and integrated across departments.
- Implement appropriate monitoring and evaluation frameworks for all departmental deliverables to drive continuous improvement and impact of the Haisla Nation's IT infrastructure.
- Develop and maintain departmental policies and procedures. Develop and implement business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
- Ensure all required reporting is completed accurately and on time.
- Oversee the purchase and maintenance of efficient and cost effective technological equipment and software.
- Collaborate with external partners to inform service delivery and ensure the organization’s services are consistently presented positively.
- Ensure all data is managed in compliance with relevant laws, regulations, and Haisla Nation policies, safeguarding the integrity and confidentiality of sensitive information.
Financial & Risk Management: The Director, IT develops and oversees the department’s budgets, ensuring sound financial management, while also minimizing any risk to the Haisla Nation.
- Develop and monitor departmental budgets and reporting requirements.
- Direct departmental staff in maintaining appropriate fiscal controls to ensure operations are within the scope of the annual budget.
- Liaise with the Finance department to ensure financial metrics are identified and tracked for optimal fiscal reporting and performance.
- Ensure that effective risk management activities are developed, implemented, and evaluated.
- Ensure departmental activities are in compliance with policies, procedures, and legal standards.
People Leadership: The Director, IT supports the capacity and capability of their direct reports, including their professional development. The Director, IT is a resource and mentor to the team, providing guidance and direction on risks, issues, or problems to ensure services achieve intended benefits and meet expectations.
- Foster a respectful workplace and cooperative working relationships with all employees.
- Ensure employees are appropriately trained and aligned with the Haisla Nation's mission, vision, values, policies, and procedures.
- Develop and lead a high-performing team, supporting both personal and professional development through effective coaching and mentoring.
- Work with the HR department to identify capacities needed (skillsets and competencies) to achieve departmental goals.
- Lead the hiring, evaluation, professional development, discipline, and dismissal of staff within the department.
- Build the capacity of departmental staff by implementing processes for orientation, training, and performance appraisal.
- Monitor the attendance of staff within the department and manage attendance issues including absenteeism, authorizing overtime, leave requests, vacations, etc.
- Work with the HR department to ensure human resource and labour relations processes are effective, efficient, and timely.
- Work with the HR department to ensure the workplace meets all health and safety guidelines.
- Lead and attend required departmental and other related meetings with staff and the community.
- Serve as a role model regarding the organization’s values and leadership principles.
Skills & Qualifications
- Master’s degree in a related field preferred, or an equivalent combination of training and experience.
- 7 to 10 years of experience providing organizational and operational leadership, particularly as it relates to IT infrastructure.
- Experience working for a band government or Indigenous organization is an asset.
- Ability to set goals and develop a strategic plan and shared vision for the department.
- Ability to provide strategic direction and leadership to direct reports and ongoing support for their performance and development.
- Strong analytical, problem-solving, and decision-making skills.
- Strong organizational and time management skills with an attention to detail.
- Strong interpersonal, communication, and presentation skills with the ability to professionally connect with and influence a diverse group of individuals.
- Strong leadership skills to lead projects, identify issues, design solutions, and evaluate results.
- Strong people leadership skills, including building and leading high-performing teams.
- Satisfactory completion of criminal records check (with vulnerable sector screening if relevant).
Information Technology Technician
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Job Description
Are You Ready for a Career You’ll Love?
Are you seeking a fresh challenge with a company that truly values and invests in your talents?
At DigiVie, we’re not just a workplace—we’re a dynamic, privately owned team where you’ll learn a lot, enjoy your job, and be part of something bigger.
About Us
Founded in 2008, DigiVie specializes in cutting-edge IT solutions, including computers, IP voice communication, and Microsoft-based technologies. Operating in the National Capital Region, we deliver white-glove remote and on-site services, ensuring our clients remain safe, happy, and productive.
Clients love us because we care, innovate, and consistently exceed expectations.
The Opportunity
We’re searching for tech-savvy individuals who are passionate about learning and ready to grow within our company. If you’re excited to help businesses thrive and aim to become more than just another employee, this is the role for you.
With access to modern tools, a full suite of products, and services, you’ll have the chance to elevate your career, gain invaluable skills, and work your way into senior roles with competitive compensation.
What You’ll Do
- Master DigiVie’s suite of tools and technologies.
- Support and manage IT infrastructure for our clientele.
- Perform technical assessments and document systems.
- Resolve support requests with strong problem-solving skills.
- Manage projects, including server and IP telephony deployments.
- Conduct proactive maintenance on computers, servers, and networks.
- Communicate proactively and strategically with clients.
- Continuously educate yourself in technology and IT security.
What We’re Looking For
- 1+ years of technical experience in IT support.
- Professional demeanor, strong organization, and excellent English communication skills.
- Basic knowledge of Microsoft Windows, 365, and networking.
- Understanding of domain name registration and DNS management.
- Positive attitude and ability to thrive in a team environment.
- Valid Class G driver’s license and vehicle for local travel.
- Police records check.
Bonus Skills
Experience with:
- Microsoft 365, Exchange, SQL, SharePoint, Active Directory, Azure, etc.
- Virtualization (Hyper-V, VMware).
- Backup systems, antivirus platforms, and IT security.
Certifications and familiarity with tools like:
- MCSA or higher certifications.
- ConnectWise RMM and PSA tools.
- SonicWALL, Dell PowerEdge, WHM/cPanel, SIP telephony, PowerShell, and VMware.
What’s in It for You?
- Starting annual salary of $40,000 increasing to $43,000 post-probation.
- Increases tied to performance and career progression.
- Benefits including dental care, vision care, extended health care, paid time off, and on-site parking.
- A supportive, fun, and dynamic work environment where you’ll genuinely enjoy your job.
- The ability to work both in-office and from home post-probation.
Ready to Join Us?
Take your career to the next level with DigiVie. Apply now to be part of our thriving team in Ottawa! If you are actually interested, you will write a cover letter and tell us why and demonstrate your ability to communicate. We only want to add exceptional individuals to our team who share our passion for delivering outstanding service to our clients.
Job Details
- Type: Full-time, Permanent
- Schedule: Monday to Friday
This is your chance to learn, grow, and succeed in the IT industry with a dynamic team working with a myriad of technologies used by businesses in the National Capital Region. Apply today!
Manager, Information Technology
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Description
We’re looking for a strategic and hands-on IT Manager to lead our internal technology operations, including help desk services, end-user support, and business application support. This role is critical to ensuring our employees have the tools, access, and technical assistance they need to succeed in a fast-paced and digital-first environment.
As Manager of IT, you’ll lead the IT support team, oversee application lifecycle support, and ensure operational efficiency, security, and service quality across the organization. This role blends leadership, systems knowledge, and customer service to keep our technology environment running smoothly while enabling productivity across the organization.
Key Responsibilities
Team & Leadership
- Manage and mentor the help desk and application support team, ensuring high levels of performance and customer satisfaction.
- Set performance goals, provide coaching, and conduct regular evaluations.
- Develop and maintain standard operating procedures and escalation paths.
- Participate in change management and incident response processes to reduce system downtime and disruptions.
- Create and maintain documentation, runbooks, FAQs, and knowledge base articles to empower self-service and training.
Help Desk Operations
- Oversee the day-to-day operation of the IT help desk, ensuring timely response to incidents, service requests, and end-user issues.
- Monitor and manage SLAs, KPIs, and user satisfaction metrics to continuously improve support delivery.
- Ensure 1st and 2nd level support coverage across time zones (if applicable).
- Develop knowledge base and documentation for efficient issue resolution and self-service.
Application Support
- Own the support lifecycle for business-critical applications—ensuring quick resolution, root cause analysis, and clear communication
- Work with vendors and internal teams to troubleshoot, escalate, and resolve application issues.
- Partner with engineering, DevOps, and third-party vendors for deeper issue troubleshooting and resolution.
- Maintain user access, licenses, and configurations for enterprise tools.
- Support application onboarding, patching, and routine maintenance cycles.
IT Operations & Infrastructure
- Collaborate with security, DevOps, and infrastructure teams to ensure device and system compliance.
- Lead the onboarding and support of new tools or systems (SaaS, enterprise apps, internal platforms).
- Support IT asset management, procurement, and lifecycle tracking.
- Manage license inventories, user access, and integrations for supported applications.
- Participate in audits, access reviews, and compliance initiatives.
- Lead or assist in technology rollouts and change management initiatives.
Continuous Improvement
- Identify areas to automate or streamline IT processes.
- Evaluate and implement new tools, technologies, or best practices.
- Monitor trends and recommend enhancements to systems and service delivery.
Skills, Knowledge and Expertise
- 5+ years of progressive experience in IT support, systems administration, or technical operations.
- 2+ years in a leadership or team lead role managing technical support personnel.
- Deep understanding of help desk operations and ITIL/ITSM best practices.
- Proficient with help desk platforms (e.g., Zendesk, Jira Service Management, ServiceNow, Sysaid).
- Experience supporting enterprise and SaaS applications (e.g., Microsoft 365, Salesforce, Slack, Atlassian, etc.).
- Strong working knowledge of SaaS applications and enterprise platforms.
- Experience with user support, endpoint management, and asset tracking tools.
- Familiarity with security and compliance standards.
- Familiarity with access management, SSO, ticketing systems, and remote support tools.
- Excellent leadership, communication, problem-solving skills and customer service skills.
- Ability to thrive in a fast-paced, collaborative, and remote-friendly environment.
Nice to Have
- Experience in a fintech or highly regulated environment.
- Familiarity with SQL, basic scripting, or log analysis for application-level support.
- Exposure to cybersecurity tools or compliance frameworks (SOC 2, ISO 27001, etc.).
- Experience supporting remote and hybrid teams.
Director, Information Technology
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Job Description
Salary: $100,000 - $110,000
The Vancouver Whitecaps Football Club is seeking a strategic and operational leader to serve asDirector, Information Technology . The successful candidate will be responsible for overall leadership and administration of all aspects of the Clubs IT infrastructure, equipment, support services, network/systems administration and cybersecurity across the Clubs offices and training facility. This role will work closely with the Coordinator, IT and act as key liaison with the Major League Soccer (MLS) technology team to ensure a secure, scalable, and high-performing technology environment that aligns with the Clubs strategic goals and the unique demands of a professional sports organization.
Key Responsibilities
- Lead the delivery and operation of core IT services, including compute, storage, virtualization (VMware), cloud infrastructure, SaaS platforms, telecommunications systems, and application management.
- Oversee the IT Service Desk and collaborate with the People & Culture (P&C) department for on and off-boarding processes, ensuring high service levels for daily operations.
- Manage systems administration for physical and virtual servers, including backups, Microsoft Intune, JAMF, Active Directory, and application updates.
- Ensure network performance, security, and remote work infrastructure meet current and future Club and MLS needs.
- Development and daily management of the departments budget.
- Maintain and manage Club-owned technology inventory, including servers, AV, laptops, mobile devices, and networking equipment.
- Lead IT infrastructure projects, including strategic development, RFPs, vendor selection, implementation, follow up and upgrades with minimal disruption to operations.
- Stay current with emerging technologies and industry trends, providing strategic recommendations to executive leadership.
- Represent the Club in MLS technology working groups and ensure alignment with league-wide initiatives.
- Ensure compliance with local, national, and international privacy laws and regulations in collaboration with Legal, Business Intelligence, and Marketing.
- Develop and maintain business continuity and disaster recovery plans, including regular testing and updates.
- Mentor and develop the Coordinator, Information Technology, fostering a high-performance, customer-focused culture.
- Coordinate internal and external audits related to IT infrastructure and governance.
- Ensure adherence to IT governance frameworks (e.g., ITIL) and manage service provider relationships and SLAs.
Qualifications & Experience
- Bachelors degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
- 7+ years of experience designing, building, and managing enterprise IT infrastructure.
- 5+ years in a leadership role overseeing IT support, infrastructure, or systems administration teams.
- 3+ years managing IT service desks or providing IT support in sports, entertainment, or large event environments.
- Strong experience with Microsoft Intune, Active Directory, VMware, cloud platforms (Azure, Google Cloud), and backup/DR solutions.
- Familiarity with SaaS platforms, cloud-based storage, and mobile device management.
- Proven ability to manage multiple priorities and lead cross-functional projects.
- Excellent communication, project management, and interpersonal skills.
- Experience with IT governance, compliance, and regulatory standards.
- Ability to work flexible hours, including occasional evenings and weekends as required.
The Club
Vancouver Whitecaps FC is the longest-running professional soccer club in Canada and the United States. Since its inaugural season in 1974, the club has united generations of loyal fans in British Columbia and beyond. With academies in eight out of ten provinces, a network of partner clubs, and hundreds of camps and clinics every year, Whitecaps FC provide a foundation for Canadas soccer future.
We are also strongly committed to providing opportunities to Canadian athletes, both male and female, with the largest soccer development structure in Canada. This includes academy programs in eight of ten provinces across the country.
In addition to building a winning team on and off the pitch, the Club places great importance in giving back to our community, harnessing the power of sport to create a stronger, more equitable & inclusive society through three key community goals: helping meet critical needs, using soccer to build life skills and creating soccer participation opportunities in Indigenous communities.
Vancouver Whitecaps FC believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. This includes but is not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People & Culture department.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
"Within these walls, you are welcomed, accepted, and respected.
Here, no matter who you are or where you come from, you are home. And youre part of the team regardless of your age, sex, sexual orientation, gender identity or expression, race, marital or family status, disability, or religious belief or non-belief. All we ask is that you be ethical and inclusive in all that you do. Be respectful of all players, fans, and staff, and remember to cheer loudest for the ones wearing the blue and white. Go Caps!"
No recruiters or agencies, please.
Manager, Information Technology
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Job Description
Skeena Gold + Silver Limited is a Canadian mining company with a portfolio of exploration and development projects located in northwest British Columbia, Canada. Our current focus is on the revitalization of the high-grade, past-producing Eskay Creek gold-silver mine. Skeena is committed to leading the industry in reconciliation, diversity, and inclusion and we work in close collaboration with our Indigenous partners, leveraging their traditional knowledge and respect for the land.
As a Skeena employee, you will become part of a dynamic, innovative, and results-driven work environment. Together, alongside colleagues of diverse backgrounds and experience you will help us operate safely, protect the environment, positively contribute to our local communities and build a state of the art mine in Canada. Come join our team to be a part of this amazing opportunity!
Job Title: Manager, Information TechnologyReporting directly to the Director of Information Technology, we're seeking a Manager, Information Technology to lead our IT operations and play a pivotal role in shaping our IT future. This is a hands-on management position where you'll be responsible for the performance of our day-to-day IT service delivery, facilitating our growing technology needs, and driving the maturation of our IT environment. You'll work closely with our internal IT team, cross functional groups, and external partners to ensure our technology not only keeps pace with our growth but actively enables it.
As part of a performance driven, user experience centric IT team, the individual will be tireless and proactive in their pursuit of “making things better” while showing a mature understanding of risk and impact in a SOX compliant environment. As a senior technical resource, you will provide technical escalation and guidance to the site IT team, participate and manage IT projects, and assist strategic IT decision making and reporting through the delivery of best-in-class IT performance data and analysis. You will develop your IT management experience and assist in developing and optimizing IT processes in a fast paced, dynamic environment.
The Skeena IT department is a service function to the business; thus, the individual will have a “customer service” mindset, ensuring that IT delights end users at all levels of the business with patient and professional in-person end user support at our inspiring, newly built 26th floor downtown office. The individual will be part of a passionate, motivated IT team with high expectations of themselves and each other, delivering on an incredibly exciting mission to construct and then operate a world class, technology forward mine in one of the most beautiful parts of the world.
Responsibilities (including but not limited to):Oversee daily IT operations and support: Ensure the smooth functioning of all IT systems and ensuring our IT team is equipped to provide timely and effective support to our users.
Lead IT service delivery: Manage our internal IT team, as well as coordinate with external partners, to deliver exceptional IT support services.
Drive IT decision-making: Provide guidance and make informed decisions on IT matters, especially in situations with limited existing documentation or established processes.
- Facilitate IT growth: Play a key role in the implementation of new applications, systems, and technologies to meet evolving business requirements.
- Manage IT procurement: Collaborate with our procurement partner, translate technical specifications into actionable procurement requests, and ensure adherence to all procurement policies and procedures.
- Oversee technical projects: Work with external vendors and partners to manage and oversee the successful implementation of various technical projects.
- Execute technical changes: Self-perform technical changes, configurations, and initiatives where appropriate, demonstrating strong technical proficiency.
- Develop IT documentation and processes: Contribute significantly to the creation, refinement, and maturation of IT documentation, policies, and procedures.
- Support SOX audit activities: Assist in providing necessary documentation and support for annual SOX (Sarbanes-Oxley) audits related to IT controls.
- Bachelor’s degree in a relevant field.
- Valid Class 5 (minimum) driving license
- 10+ years IT experience in support, technical and team management positions
- Experience delivery IT support services within defined performance metrics
- 5+ years professional hands-on experience with Microsoft 365 administration, vmware, Entra & Active Directory administration, switching and firewall administration
Certifications in, and experience with Fortinet network administration is an asset
Experience with ITIL / COBIT and/or other IT management frameworks is an asset
Experience managing a Managed Services Provider is an asset
Experience with process automation, systems integration and scripting is an asset
Experience using and/or implementing IT tools such as ticketing systems, alerting and monitoring tools, remote management tools and associated reporting is an asset
- Excellent English written and oral communication, and interpersonal skills
- Ability to work independently and as part of a team.
- Willingness to travel occasionally to remote locations.
- Passion, enthusiasm, a desire to learn, and plenty of energy.
This is a hybrid-based job, requiring the individual to travel to Skeena’s Corporate office located in Vancouver. There may be a need for infrequent travel to our remote offices located in Smithers, Dease Lake, or the mine site (located within the Coast Mountains of Northwestern British Columbia and Tahltan Territory) on as needed basis.
Additionally, the job is in a fast paced, and at times stressful working environment, with having to manage multiple competing priorities.
All Applicants MUST be legally entitled to work in Canada. Priority hiring consideration will be given to Indigenous Nations members who reside within the territories our projects are located.Compensation The expected salary range for this position is CA$100,000 - CA$120,000, in line with the competitive job market for such roles carried out in British Columbia. Salary ranges are guidelines and any job offer received by a candidate will be determined on a number of factors such as relevant education, training, and/or experience.We thank all candidates for their interest, however, only those considered for an interview will be contacted.Information Technology Analyst
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Inclusion without Exception:
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills and Responsibilities:
•The Senior IT Build Analyst provides broad range of research, installation, maintenance, configuration, administration and/or provisioning of systems/applications May also be involved in deployment and release management activities
•Specifically, this position is responsible for the planning of all non-functional testing requirements and provides an overview of the required NF-testing to the test execution team to ensure test expectations are met
•Create non-functional test plans for Application, Middleware and Database technologies on project-by-project basis
•Work with application SMEs and architects to understand the non-functional requirements for an application
•Work with functional test planners to identify test cases to validate non-functional requirements
•Understand and document steps to prepare an environment for failover and negative testing
•Ensure data requirements are understood and documented for test execution
•Work with project delivery leads to create a schedule for all non-functional testing
•Communicate to platform owners and LOBs entry and exit criteria for the PAT phase of a project
•Work hours for this technology is EST 8:30am-5pm-
•MUST HAVE: Nonfunctional tester good yrs + with experience creating and conducting these types of tests: Shakedown
•Operability, Negative, Failover, Custom Monitoring, and Fallback/Fall Forward testing
•Proficiency or min of Strong hands-on experience in the following technologies with regards to non-functional testing: WebSphere, Oracle, SQL, DB2, MQ, Unix/AIX (including knowledge of Unix commands), Network (load-balancing/F5), Windows Server cluster
•Proficiency in MS Word, MS Excel, MS Project, VISIO (infra diagram)
•PMLC
•Cloud
•Proficiency in HP Quality Centre
•Large technology infrastructure
•Knowledge Agile / Waterfall
•Excellent written and verbal communication skills with an ability to translate
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
Information Technology Analyst
Posted today
Job Viewed
Job Description
Inclusion without Exception:
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills and Responsibilities:
•The Senior IT Build Analyst provides broad range of research, installation, maintenance, configuration, administration and/or provisioning of systems/applications May also be involved in deployment and release management activities
•Specifically, this position is responsible for the planning of all non-functional testing requirements and provides an overview of the required NF-testing to the test execution team to ensure test expectations are met
•Create non-functional test plans for Application, Middleware and Database technologies on project-by-project basis
•Work with application SMEs and architects to understand the non-functional requirements for an application
•Work with functional test planners to identify test cases to validate non-functional requirements
•Understand and document steps to prepare an environment for failover and negative testing
•Ensure data requirements are understood and documented for test execution
•Work with project delivery leads to create a schedule for all non-functional testing
•Communicate to platform owners and LOBs entry and exit criteria for the PAT phase of a project
•Work hours for this technology is EST 8:30am-5pm-
•MUST HAVE: Nonfunctional tester good yrs + with experience creating and conducting these types of tests: Shakedown
•Operability, Negative, Failover, Custom Monitoring, and Fallback/Fall Forward testing
•Proficiency or min of Strong hands-on experience in the following technologies with regards to non-functional testing: WebSphere, Oracle, SQL, DB2, MQ, Unix/AIX (including knowledge of Unix commands), Network (load-balancing/F5), Windows Server cluster
•Proficiency in MS Word, MS Excel, MS Project, VISIO (infra diagram)
•PMLC
•Cloud
•Proficiency in HP Quality Centre
•Large technology infrastructure
•Knowledge Agile / Waterfall
•Excellent written and verbal communication skills with an ability to translate
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
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