23 Claims Adjuster jobs in Canada
Claims Adjuster
Posted today
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Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Quebec - Bilingual Claims Adjuster ~ French Speaking
Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team. We have a full-time job opening as a Bilingual claims adjuster.
Responsible for the investigation, evaluation, disposition and settlement of claims. In this position, you will be handling any of the following types of losses - Third Party property damages, Tenders, Third party liability claims.
How you'll make an impact
Responsibilities:
- Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.
- Interacts extensively with various parties involved in the claim process.
- Negotiate with solicitors and directly with parties to resolve claims within authority granted.
- Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
- Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and in accordance to any statutory, regulatory and ethics requirements.
- Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.
Requirements:
- Knowledge of accepted industry standards and practices. Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
- Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation. Negotiate with solicitors and directly with parties to resolve claims within authority granted.
- Strong coverage skills, ability to multi-task and adapt to a changing environment.
- Time management skills
- Strong Organization skills with attention to detail and accuracy.
- Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism.
- Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint
- Exceptional customer services skills required
About you
Qualifications
- College/University degree or equivalent work experience preferred.
- Claims experience varies pending roles
- Experience working in a commercial lines claims environment would be an asset.
- Fully licensed with the AMF which claims are being handled or able to be licensed.
- CIP courses completed or enrolled
- Bilingual (French) is required
- Relationships - Good interpersonal skills including the ability to work in conjunction with and support all clients, carriers, supervisors and other roles as needed.
Behaviors: Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges. Analytical skill necessary to make decisions and resolve issues inherent in handling of claims. Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Flexible medical & dental coverage to meet your household's needs
- Life, Dependent Life and AD & D Insurance options
- Retirement savings including RRSP including a company match, TFSA, pension and more
- Employee Stock Purchase Plan
Other benefits include:
- Educational expense reimbursement
- Employee assistance programs
- Discounted gym membership (GoodLife Fitness)
- Opportunity for flexible work arrangements
- Paid sick days & personal days
- Employee education recognition program
- Employee referral bonus program
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Bilingual Claims Adjuster
Posted today
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Job Description
Please note the location of this position may be either in Toronto or Quebec.
Bilingual Claims Adjuster
The ARAG Group, a global leader in legal expense insurance operating in 20 countries offers an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents and insurers across Canada.
As part of our strategy to expand and strengthen our presence across Canada, we are looking for an energetic and creative person to join us as a Bilingual Claims Adjuster in Toronto or the province of Quebec.
Responsibilities:
- Evaluate new claims and potential claims and manage workloads including the conduct of any in-housework.
- Participate hands-on in the resolution of complex claims and coverage issues.
- Deliver training on products, risk management presentations and advice to lawyers and firms.
- Monitor outsourced claims to ensure quality assurance and that excellent client service is achieved and maintained.
- Develop and maintain effective relationships with external lawyers.
- Assist with various accounting functions as assigned.
- Assist in the development, implementation and administration of claims management policies, procedures, and systems that will maintain the company's success as a continually evolving, high-functioning claims handling service.
Skills:
- Fluently Bilingual in French & English
- Must be licensed with the AMF as a Claims Adjuster in the Province of Quebec
- Ability to evaluate and assist in the successful resolution of litigation claims
- Experience in claims adjusting, including some experience in insurance litigation
We are an Equal Opportunity Employer
ARAG Legal Solutions Inc., are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, receipt of public assistance (in housing) and record of offences (in employment) as outlined by the Ontario Human Rights Code.
ARAG Legal Solutions Inc., is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any assessments and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise the Human Resources Director if you require disability-related accommodation.
Veuillez noter que le titulaire de ce poste peut travailler à Toronto ou la province de Québec.
Expert en sinistres bilingue
Le Groupe ARAG, un chef de file mondial en assurance de protection juridique présent dans 20 pays, a récemment fait l’acquisition de DAS Protection Juridique au Canada, qui offre une gamme complète de produits et services novateurs dans le domaine des frais juridiques pour les courtiers, les agents souscripteurs et les assureurs de partout au Canada.
Conformément à notre stratégie d’expansion et de renforcement de notre présence au Canada, nous sommes à la recherche d’une personne dynamique et créative pour occuper le poste d’expert en sinistres bilingue à Toronto ou la province de Québec.
Responsabilités:
- Évaluer les nouveaux sinistres et les sinistres potentiels et gérer la charge de travail et l’exécution de travaux à l’interne.
- Participer activement à la résolution de sinistres complexes et de problèmes de couverture.
- Donner de la formation sur les produits, des présentations sur la gestion des risques et des conseils à des avocats et à des cabinets.
- Faire le suivi des sinistres gérés en sous-traitance aux fins d’assurance qualité et veiller à l’excellence du service à la clientèle en tout temps.
- Développer et maintenir des relations efficaces avec des avocats à l’externe.
- Soutenir au besoin diverses fonctions comptables.
- Contribuer à l’élaboration, à la mise en œuvre et à la gestion des politiques, procédures et systèmes de gestion des sinistres pour que DAS demeure un service de gestion des sinistres hautement efficace et en constante adaptation.
Compétences:
- Personne parfaitement bilingue (français et anglais)
- Permis d’expert en sinistres au Québec
- Capacité d’évaluer et de soutenir la résolution efficace de réclamations en litige complexes.
- Expérience en règlement de sinistres, dont une certaine expérience en litiges en matière d’assurance.
Nous sommes un employeur qui adhère au principe de l’égalité d’accès à l’emploi.
ARAG Legal Solutions Inc., est fier d’être un employeur offrant à tous les mêmes opportunités. Nous nous engageons à garantir l’égalité d’opportunité en matière d’emploi indépendamment de la nationalité, de la race, du lieu d’origine, de l’origine ethnique, de la couleur, de l’ascendance, d’un handicap, de l’âge, de la croyance, du sexe, de la grossesse, de la situation familiale, de l’état matrimonial, de l’orientation sexuelle, de l’identité de genre, de l’expression de genre, de la réception de l’aide publique en matière de logement et du casier judiciaire en matière d’emploi conformément au Code des droits de la personne de l’Ontario.
ARAG Legal Solutions Inc. s'engage à fournir des emplois conformément au Code des droits de la personne de l'Ontario et à la Loi sur l'accessibilité pour les personnes handicapées de l'Ontario. Les évaluations et les documents ou processus de sélection utilisés au cours du processus de recrutement seront disponibles dans un format accessible aux candidats handicapés, sur demande. Si vous êtes contacté pour une entrevue, veuillez aviser le directeur des ressources humaines si vous avez besoin d'aménagements liés au handicap.
Claims Adjuster - Canada
Posted today
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Job Description
Salary:
about us:battleface is building a humanity-focused travel insurance company to bring people and the world together. For too long, travel insurance has centered on the company and not the traveler. Were changing that by connecting people with customized coverage at the right price, exactly when and where they need it.
Robin Assist is the global assistance and claims partner behind the scenes supporting not only battleface but also a wide range of insurers, brokers, and managing general agents across the travel insurance industry. From medical emergencies to travel disruptions, Robin Assist delivers 24/7 claims handling, assistance coordination, and tech-driven solutions that combine efficiency with a human-first approach. By working across the industry, Robin Assist helps raise the standard for how travelers are supported worldwide.
about the role:join Robin Assist as a Claims Adjuster and help travelers through some of their toughest days. Youll investigate and resolve travel medical claims with speed, empathy, and accuracy. Using our tech-enabled claims gateway, youll streamline workflows, cut down paperwork, and keep all parties informed, while ensuring adherence to underwriting, regulatory, and policy guidelines.
This role is about more than just claims, its about being a trusted partner for travelers when they need support most.
what youll do
- Investigate, evaluate, and resolve travel medical claims end-to-end
- Adjudicate benefits per policy terms and statutory/provincial requirements
- Reprice and process invoices through cost-containment networks
- Maintain clear, timely updates to customers, providers, and partners on claim status
- Document thoroughly in the claims system and ensure complete, high-quality files
- Assess the need for medical management and escalate appropriately
- Process bills in accordance with statutory requirements and internal controls
- Identify potential fraud/waste/abuse and collaborate with investigative team.
- Deliver excellent written and verbal customer communication throughout the claim lifecycle
- Perform additional responsibilities as needed to support the team and our customers
what youll bring (essentials)
- Proven experience handling accident and sickness/travel medical claims, including complex domestic and international cases
- Current (or ability to obtain) provincial/territorial adjuster licensing
- Excitement to use a modern tech gateway to streamline the claims journey
- A belief that claims processing should enhance, not hinder, the customer experience
- Strength in writing, negotiation, communication, organization, reporting, data gathering, reserving, brainstorming, and researching
- Comfort working with data, forms, spreadsheets, and policy wordings
- Ability to work legally in Canada
licensing & compliance (Canada)
- Must hold (or be eligible to obtain) a valid provincial insurance adjuster license for adjudicating travel insurance claims in Canada; preference given to candidates licensed in Ontario, Alberta, or Quebec
- Adhere to provincial Insurance Acts and market conduct standards (e.g., unfair or deceptive acts and practices rules)
- Protect customer data under PIPEDA and applicable provincial privacy/health-information laws
- Coordinate benefits/subrogation with provincial/territorial health plans where applicable (e.g., OHIP, MSP, AHCIP)
- Maintain continuing-education requirements tied to provincial license(s)
bonus points
- Startup or high-growth environment experience
- Bilingual English/French
- Additional language skills to support our global member base
how youll make an impact
- Set clear, relevant goals and consistently surpass them
- Prioritize the work that moves the needle for travelers and the business
- Build strong relationships with customers, providers, and partners to advance our mission of a humanity-focused travel insurance experience
remote work
Bilingual Claims Adjuster
Posted today
Job Viewed
Job Description
Please note the location of this position may be either in Toronto or Quebec.
Bilingual Claims Adjuster
The ARAG Group, a global leader in legal expense insurance operating in 20 countries offers an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents and insurers across Canada.
As part of our strategy to expand and strengthen our presence across Canada, we are looking for an energetic and creative person to join us as a Bilingual Claims Adjuster in Toronto or the province of Quebec.
Responsibilities:
- Evaluate new claims and potential claims and manage workloads including the conduct of any in-housework.
- Participate hands-on in the resolution of complex claims and coverage issues.
- Deliver training on products, risk management presentations and advice to lawyers and firms.
- Monitor outsourced claims to ensure quality assurance and that excellent client service is achieved and maintained.
- Develop and maintain effective relationships with external lawyers.
- Assist with various accounting functions as assigned.
- Assist in the development, implementation and administration of claims management policies, procedures, and systems that will maintain the company's success as a continually evolving, high-functioning claims handling service.
Skills:
- Fluently Bilingual in French & English
- Must be licensed with the AMF as a Claims Adjuster in the Province of Quebec
- Ability to evaluate and assist in the successful resolution of litigation claims
- Experience in claims adjusting, including some experience in insurance litigation
We are an Equal Opportunity Employer
ARAG Legal Solutions Inc., are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, receipt of public assistance (in housing) and record of offences (in employment) as outlined by the Ontario Human Rights Code.
ARAG Legal Solutions Inc., is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any assessments and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise the Human Resources Director if you require disability-related accommodation.
Veuillez noter que le titulaire de ce poste peut travailler à Toronto ou la province de Québec.
Expert en sinistres bilingue
Le Groupe ARAG, un chef de file mondial en assurance de protection juridique présent dans 20 pays, a récemment fait l’acquisition de DAS Protection Juridique au Canada, qui offre une gamme complète de produits et services novateurs dans le domaine des frais juridiques pour les courtiers, les agents souscripteurs et les assureurs de partout au Canada.
Conformément à notre stratégie d’expansion et de renforcement de notre présence au Canada, nous sommes à la recherche d’une personne dynamique et créative pour occuper le poste d’expert en sinistres bilingue à Toronto ou la province de Québec.
Responsabilités:
- Évaluer les nouveaux sinistres et les sinistres potentiels et gérer la charge de travail et l’exécution de travaux à l’interne.
- Participer activement à la résolution de sinistres complexes et de problèmes de couverture.
- Donner de la formation sur les produits, des présentations sur la gestion des risques et des conseils à des avocats et à des cabinets.
- Faire le suivi des sinistres gérés en sous-traitance aux fins d’assurance qualité et veiller à l’excellence du service à la clientèle en tout temps.
- Développer et maintenir des relations efficaces avec des avocats à l’externe.
- Soutenir au besoin diverses fonctions comptables.
- Contribuer à l’élaboration, à la mise en œuvre et à la gestion des politiques, procédures et systèmes de gestion des sinistres pour que DAS demeure un service de gestion des sinistres hautement efficace et en constante adaptation.
Compétences:
- Personne parfaitement bilingue (français et anglais)
- Permis d’expert en sinistres au Québec
- Capacité d’évaluer et de soutenir la résolution efficace de réclamations en litige complexes.
- Expérience en règlement de sinistres, dont une certaine expérience en litiges en matière d’assurance.
Nous sommes un employeur qui adhère au principe de l’égalité d’accès à l’emploi.
ARAG Legal Solutions Inc., est fier d’être un employeur offrant à tous les mêmes opportunités. Nous nous engageons à garantir l’égalité d’opportunité en matière d’emploi indépendamment de la nationalité, de la race, du lieu d’origine, de l’origine ethnique, de la couleur, de l’ascendance, d’un handicap, de l’âge, de la croyance, du sexe, de la grossesse, de la situation familiale, de l’état matrimonial, de l’orientation sexuelle, de l’identité de genre, de l’expression de genre, de la réception de l’aide publique en matière de logement et du casier judiciaire en matière d’emploi conformément au Code des droits de la personne de l’Ontario.
ARAG Legal Solutions Inc. s'engage à fournir des emplois conformément au Code des droits de la personne de l'Ontario et à la Loi sur l'accessibilité pour les personnes handicapées de l'Ontario. Les évaluations et les documents ou processus de sélection utilisés au cours du processus de recrutement seront disponibles dans un format accessible aux candidats handicapés, sur demande. Si vous êtes contacté pour une entrevue, veuillez aviser le directeur des ressources humaines si vous avez besoin d'aménagements liés au handicap.
Casualty Claims Adjuster
Posted 2 days ago
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A leading national claims management provider is seeking an experienced Casualty Claims Adjuster to join their growing team in British Columbia. This is a flexible role with the option to work remotely, in-office, or in a hybrid arrangement. The successful candidate will manage a diverse portfolio of casualty and liability claims, working closely with clients to provide fair and timely resolutions while maintaining high service standards.
Benefits & Perks
Competitive salary: $55,000 - $70,000 (commensurate with experience)
Bonus and incentive programs based on performance
Comprehensive health, dental, and wellness benefits
RRSP matching program
Ongoing professional development and support toward industry designations
Flexible work arrangements to suit your lifestyle
Responsibilities
Investigate, collect, and analyze claims-related information
Accurately record, report, and present claim file details
Review policies and resolve claims in accordance with regulatory and licensing standards
Prepare detailed reports and manage claims expenses effectively
Support client relationships through professional communication and service delivery
Ensure accurate billing and timely submission of time/expense records
Collaborate with team members and management to achieve service excellence
Qualifications
Minimum 3 years of experience handling casualty or liability claims (bodily injury experience is an asset)
Independent Adjuster License required (BC or ability to obtain)
CIP designation (or actively working toward it) preferred
Strong technical knowledge of casualty claims and road adjusting
Proficient with Microsoft Office 365 and claims management systems
Exceptional communication and customer service skills
Ability to work independently while contributing as part of a team
David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.
Claims Adjuster - Accident Benefits
Posted 15 days ago
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Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims Adjuster - Accident Benefits
**PRIMARY PURPOSE** : To analyze mid- and higher-level general liability claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Manages mid-level general liability claims by gathering information to determine liability exposure; assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level.
+ Assesses liability and resolves claims within evaluation.
+ Approves and processes assigned claims, determines benefits due, and manages action plan pursuant to the claim or client contract.
+ Manages subrogation of claims and negotiates settlements.
+ Communicates claim action with claimant and client.
+ Ensures claim files are properly documented and claims coding is correct.
+ May process complex lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review.
+ Maintains professional client relationships.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
+ Travels as required.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree or college diploma preferred.
**Experience**
Four (4) years of claims management experience or equivalent combination of education and experience required.
**Skills & Knowledge**
+ Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles
+ Excellent oral and written communication
+ PC literate, including Microsoft Office products
+ Analytical and interpretive skills
+ Strong organizational skills
+ Good interpersonal skills
+ Excellent negotiation skills
+ Ability to work in a team environment
+ Ability to meet or exceed Service Expectations
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
Senior Claims Adjuster, Casualty & Litigation
Posted today
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Job Description
À quoi ressemble le travail d’un expert en sinistres à Northbridge?
Vous ferez partie d’une équipe dynamique, qui a le souci du détail et qui en est fière, et pour qui l’expérience client passe avant tout. L’équipe Responsabilité et litiges traite une grande variété de demandes d’indemnisation dans plusieurs catégories d’assurance, notamment les demandes d’indemnisation en matière d’assurance automobile, de responsabilité civile des entreprises, de responsabilité des administrateurs et des dirigeants, et de responsabilité civile professionnelle. Dans le cadre de leurs dossiers, nos experts en sinistres ont pour responsabilités de réaliser les enquêtes de façon rapide et efficace, de déterminer la couverture et la responsabilité, et de collaborer avec les tiers pour régler ces dossiers.
Nous cherchons des talents comme vous!
Vous excellez dans ce qui suit:
Traiter des dossiers de sinistre intermédiaires à complexes, y compris les dossiers en cours de procédures judiciaires
Confirmer la couverture du sinistre et réaliser une enquête de responsabilité
Préparer des résumés de dossiers pour les rapports internes, les sinistres importants et la réassurance
Gérer efficacement un horaire de travail quotidien chargé
Offrir une expérience client exceptionnelle
Vous possédez ces qualifications:
Études postsecondaires dans un programme axé sur les assurances ou un programme connexe
Titre de PAA obtenu ou en voie d’obtention
Au moins 5 ans d’expérience en traitement de réclamations en responsabilité civile
Expérience en assurance des entreprises (un atout)
Solides compétences techniques dans l’utilisation de la suite Microsoft Office
Capacité à communiquer clairement avec les réclamants, les courtiers et les fournisseurs
Nous vous faisons vraiment passer en premier. Concrètement, voici ce que ça veut dire:
Nous vous offrons de travailler en mode hybride : vous pouvez télétravailler la moitié du temps, ce qui vous donne la flexibilité nécessaire pour organiser votre semaine au mieux.
Nous offrons des salaires concurrentiels et soutenons votre santé financière grâce à notre plan d’achat d’actions pour les employés, nos régimes de retraite, notre REER, nos rabais sur les assurances offerts au personnel, et bien plus encore!
Nous contribuons à favoriser votre bien-être dès le premier jour grâce à un régime d’assurance maladie flexible, des journées avec départ hâtif, ainsi que des programmes de bien-être, de récompenses et de reconnaissance.
Nous nous engageons à favoriser la progression de votre carrière en vous offrant des programmes d’aide à la formation et à l’obtention des titres de PAA, de FPAA ou de CRM, de mobilité interne, de formation au leadership et de mentorat.
Northbridge se soucie de la collectivité et soutient les causes qui vous tiennent à cœur grâce à un programme de dons de contrepartie et à la Journée de bénévolat d’équipe.
Qui nous sommes
Nous sommes la Financière Northbridge. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l’entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme étant l’une des plus importantes sociétés d’assurance de dommages des entreprises au Canada. Nos employés sont engagés à comprendre les besoins de nos clients, et nous faisons tout en notre pouvoir pour aider les entreprises canadiennes à connaître un avenir meilleur et plus sécuritaire. Nous sommes une entreprise formée de personnes passionnées qui placent les gens au cœur de leurs préoccupations. Souhaitez-vous vous joindre à une équipe qui croit en l’importance de travailler fort, et d’avoir du plaisir au travail, tout en améliorant les choses? Ne cherchez pas plus loin que Northbridge.
À la Financière Northbridge, nous avons à cœur de créer un milieu de travail inclusif où nous célébrons les employés et les accueillons comme ils sont. Peu importe qui vous êtes ou ce qui vous rend unique, nous vous accueillons à bras ouverts. Veuillez simplement nous indiquer comment nous pouvons vous aider ou vous accommoder au cours du processus de sélection.
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Expert en sinistre/Claims Adjuster
Posted today
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Expert en sinistre – Montreal, QC
LGM est un fournisseur canadien de premier ordre de garanties automobiles ainsi que de produits financiers et d’assurance. Depuis 1998, LGM, qui fournit des produits de qualité et d'excellentes solutions de formation, est au service de plus de 1 200 concessionnaires automobiles franchisés du pays. Le partenariat établi avec ces concessionnaires bénéficie d’un appui complet de la part des fabricants automobiles suivants : Volkswagen, Audi, BMW/MINI, Kia, Mazda, Polestar, Motorrad et Mitsubishi Motors. LGM élabore des solutions gagnantes pour les consommateurs, les concessionnaires, les fabricants automobiles et les souscripteurs.
À propos du bon candidat
Êtes-vous un conseiller de service, un gestionnaire de service ou un technicien travaillant dans une concession automobile à la recherche d'un changement de rythme ou d'environnement ?
Êtes-vous à la recherche d'un environnement de travail dynamique où vous êtes encouragé à réussir tout en donnant la priorité à redonner à vos communautés ?
Voulez-vous travailler pour une société financière établie et prospère qui démontre qu'elle souhaite que vous développiez votre carrière en vous offrant d'excellents avantages sociaux dès le premier jour ?
Que vas-tu faire
Gérer le règlement des réclamations techniques complexes telles que les moteurs, les transmissions, les différentiels et les pannes électriques
Fournir un service client exceptionnel par téléphone, en ligne, par chat en direct et par correspondance écrite aux clients qui ont acheté notre produit, aux concessionnaires automobiles vendant nos produits et aux installations de réparation qui servent nos clients.
Surveiller les files d'attente du service client (téléphone, portail en ligne, e-mail et chat en direct)
Gérer les demandes reçues via les systèmes de billetterie, pour garantir des réponses rapides à tous les clients tout en garantissant le respect de nos accords contractuels de niveau de service et des indicateurs de performance clés du département.
Faciliter le processus d'ajustement des sinistres pour respecter les accords de niveau de service contractuels, les KPI du département et les engagements de souscription.
Soutenez les efforts de LGM pour redonner à nos communautés en effectuant jusqu'à 4 journées de bénévolat entièrement rémunérées chaque année.
Ce que nous recherchons
Des personnes brillantes et sympathiques qui souhaitent rejoindre et participer à la création d'un environnement de travail amusant tout en offrant des expériences client exceptionnelles avec une excellente maîtrise, ou qui offrent :
Analyser l'ensemble des dommages pour déterminer les procédures de réparation
Détermination de l'étendue des dommages directs/indirects et de la direction de l'impact
Construire des estimations selon les normes GAA, à l'aide des logiciels d'estimation Audatex et Mitchell-on Demand
Compétences organisationnelles et de gestion du temps
Gérer les négociations avec tact
Une attitude téléphonique courtoise et professionnelle
Bilinguisme en français et en anglais (oral et écrit) – Ce poste appuie un centre de contact pancanadien et exige de répondre aux appels et aux demandes de renseignements dans les deux langues officielles. La capacité d’offrir un service clair, précis et professionnel en français et en anglais est essentielle afin d’assurer un soutien uniforme à nos clients et partenaires concessionnaires à l’échelle du pays.
Statut de certification de compagnon – apprentissage de 1re, 2e ou 3e année préféré
Licences d'expert valides
Ce que nous offrons
Rémunération compétitive
Cotisations à un REER d'entreprise, allocation de véhicule et avantages sociaux payés à 100 % par l'entreprise sans délai de carence.
Allocations scolaires, allocations de bien-être et aide à la formation
Modalités de travail flexibles et dispositions spéciales en matière de congés
Et bien plus…
Claims Adjuster
About You
Are you a Service Advisor, Service Manager or Tech working in a car dealership looking for a change of pace or environment?
Are you looking for a dynamic workplace environment where you are encouraged to succeed while prioritizing giving back in your communities?
Do you want to work for an established, successful financial company that demonstrates it wants you to grow your career by offering great perks and benefits from day 1?
About Us
LGM Financial Services Inc. is Canada’s best automotive partner for Finance & Insurance
LGM is currently looking for several Automotive Claims Adjusters in the Montreal region. This is a fast-paced, exciting and varied role where you will get to use your special blend of automotive knowledge and expertise in customer care to offer best in class support to our customers and dealer partners.
What You Will Do
Manage complex technical claims adjudication such as engines, transmissions, differentials and electrical failures .
Provide exceptional customer service via telephone, online, live chat and written correspondence channels to customers who have purchased our product, auto dealerships selling our product and repair facilities that service our customers.
Monitor customer service queues (Phone, Online Portal, Email and Live Chat)
Manage requests received via ticketing systems, to ensure timely responses to all customers while ensuring adherence to our contractual service level agreements and departmental key performance indicators.
Facilitate the claims adjusting process to meet contractual service level agreements, departmental KPI’s and underwriting commitments.
Support LGM’s efforts to give back in our communities by completing up to 4 fully paid volunteer days each year.
What We Are Looking For
Bright, personable individuals who want to join and be part of creating a fun work environment while offering exceptional customer experiences with a great handle on, or who offer:
Analyzing overall damage to determine procedures for repair.
Determining the extent of direct/indirect damage and direction of impact
Building estimates according to GAA standards, using Audatex and Mitchell-on Demand estimating software
Organizational and time management skills
Handling negotiations with tact
A courteous and professional telephone manner
Bilingualism in French and English (oral and written) – This role supports a Canada-wide contact centre and requires responding to calls and inquiries in both official languages. The ability to deliver clear, accurate, and professional service in French and English is essential to provide consistent support to our customers and dealer partners across the country.
Journeyman certification status - 1st, 2nd or 3rd year apprenticeship preferred.
Valid Adjuster licenses
What We Offer
Competitive compensation
Company RRSP contributions, vehicle allowance and 100% company paid benefits with no waiting period.
Educational allowances, wellness allowances and training support
Flexible work arrangements and special time off provisions
And so much more…
Required Skills
Required Experience
Expert en sinistre/Claims Adjuster
Posted today
Job Viewed
Job Description
Claims
Montreal, QC • ID: 787-028 • Full-Time/RegularExpert en sinistre – Montreal, QC
LGM est un fournisseur canadien de premier ordre de garanties automobiles ainsi que de produits financiers et d’assurance. Depuis 1998, LGM, qui fournit des produits de qualité et d'excellentes solutions de formation, est au service de plus de 1 200 concessionnaires automobiles franchisés du pays. Le partenariat établi avec ces concessionnaires bénéficie d’un appui complet de la part des fabricants automobiles suivants : Volkswagen, Audi, BMW/MINI, Kia, Mazda, Polestar, Motorrad et Mitsubishi Motors. LGM élabore des solutions gagnantes pour les consommateurs, les concessionnaires, les fabricants automobiles et les souscripteurs.
À propos du bon candidat
Êtes-vous un conseiller de service, un gestionnaire de service ou un technicien travaillant dans une concession automobile à la recherche d'un changement de rythme ou d'environnement ?
Êtes-vous à la recherche d'un environnement de travail dynamique où vous êtes encouragé à réussir tout en donnant la priorité à redonner à vos communautés ?
Voulez-vous travailler pour une société financière établie et prospère qui démontre qu'elle souhaite que vous développiez votre carrière en vous offrant d'excellents avantages sociaux dès le premier jour ?
Que vas-tu faire
Gérer le règlement des réclamations techniques complexes telles que les moteurs, les transmissions, les différentiels et les pannes électriques
Fournir un service client exceptionnel par téléphone, en ligne, par chat en direct et par correspondance écrite aux clients qui ont acheté notre produit, aux concessionnaires automobiles vendant nos produits et aux installations de réparation qui servent nos clients.
Surveiller les files d'attente du service client (téléphone, portail en ligne, e-mail et chat en direct)
Gérer les demandes reçues via les systèmes de billetterie, pour garantir des réponses rapides à tous les clients tout en garantissant le respect de nos accords contractuels de niveau de service et des indicateurs de performance clés du département.
Faciliter le processus d'ajustement des sinistres pour respecter les accords de niveau de service contractuels, les KPI du département et les engagements de souscription.
Soutenez les efforts de LGM pour redonner à nos communautés en effectuant jusqu'à 4 journées de bénévolat entièrement rémunérées chaque année.
Ce que nous recherchons
Des personnes brillantes et sympathiques qui souhaitent rejoindre et participer à la création d'un environnement de travail amusant tout en offrant des expériences client exceptionnelles avec une excellente maîtrise, ou qui offrent :
Analyser l'ensemble des dommages pour déterminer les procédures de réparation
Détermination de l'étendue des dommages directs/indirects et de la direction de l'impact
Construire des estimations selon les normes GAA, à l'aide des logiciels d'estimation Audatex et Mitchell-on Demand
Compétences organisationnelles et de gestion du temps
Gérer les négociations avec tact
Une attitude téléphonique courtoise et professionnelle
Bilinguisme en français et anglais (oral et écrit)
Statut de certification de compagnon – apprentissage de 1re, 2e ou 3e année préféré
Licences d'expert valides
Ce que nous offrons
Rémunération compétitive
Cotisations à un REER d'entreprise, allocation de véhicule et avantages sociaux payés à 100 % par l'entreprise sans délai de carence.
Allocations scolaires, allocations de bien-être et aide à la formation
Modalités de travail flexibles et dispositions spéciales en matière de congés
Et bien plus…
Claims Adjuster
About You
Are you a Service Advisor, Service Manager or Tech working in a car dealership looking for a change of pace or environment?
Are you looking for a dynamic workplace environment where you are encouraged to succeed while prioritizing giving back in your communities?
Do you want to work for an established, successful financial company that demonstrates it wants you to grow your career by offering great perks and benefits from day 1?
About Us
LGM Financial Services Inc. is Canada’s best automotive partner for Finance & Insurance
LGM is currently looking for several Automotive Claims Adjusters in the Montreal region. This is a fast-paced, exciting and varied role where you will get to use your special blend of automotive knowledge and expertise in customer care to offer best in class support to our customers and dealer partners.
What You Will Do
Manage complex technical claims adjudication such as engines, transmissions, differentials and electrical failures .
Provide exceptional customer service via telephone, online, live chat and written correspondence channels to customers who have purchased our product, auto dealerships selling our product and repair facilities that service our customers.
Monitor customer service queues (Phone, Online Portal, Email and Live Chat)
Manage requests received via ticketing systems, to ensure timely responses to all customers while ensuring adherence to our contractual service level agreements and departmental key performance indicators.
Facilitate the claims adjusting process to meet contractual service level agreements, departmental KPI’s and underwriting commitments.
Support LGM’s efforts to give back in our communities by completing up to 4 fully paid volunteer days each year.
What We Are Looking For
Bright, personable individuals who want to join and be part of creating a fun work environment while offering exceptional customer experiences with a great handle on, or who offer:
Analyzing overall damage to determine procedures for repair.
Determining the extent of direct/indirect damage and direction of impact
Building estimates according to GAA standards, using Audatex and Mitchell-on Demand estimating software
Organizational and time management skills
Handling negotiations with tact
A courteous and professional telephone manner
Bilingualism in French and English (oral and written)- This person has to work across Canada and so needs to have both French and English.
Journeyman certification status - 1st, 2nd or 3rd year apprenticeship preferred.
Valid Adjuster licenses
What We Offer
Competitive compensation
Company RRSP contributions, vehicle allowance and 100% company paid benefits with no waiting period.
Educational allowances, wellness allowances and training support
Flexible work arrangements and special time off provisions
And so much more…
Senior Claims Adjuster Commercial Casualty
Posted 2 days ago
Job Viewed
Job Description
Our client is a global provider of claims management and outsourcing services, specializes in handling insurance claims for property, casualty, and specialty risks. With a strong focus on customer service, innovation, and integrity, they offersa wide range of coverage options tailored to meet the unique needs of its clients. They foster a collaborative and professional work environment where employees are empowered to grow and make a meaningful impact.
As a Senior Claims Adjuster, Commercial Casualty, you will ensure the delivery of exceptional claims service by efficiently investigating, evaluating, negotiating, and settling wide range of claims in accordance with established best practices.
Apply directly or reach out for a confidential discussion with MinJae at or
Job ID
Benefits & Perks
Base salary between $80,000 - $100,000+ (based on experience, negotiable)
Comprehensive health benefits plan
Pension plan
Paid vacation and personal days
Hybrid or fully remote work options available
Career growth in a well-established and trusted insurance organization
Responsibilities
Manage client expectations and maintain strong client service relationships
Handle a high volume of casualty and liability claims including product liability, slip and fall, equipment failures, professional liability, third-party property damage
Provide oversight and guidance to team members
Ensure timely documentation and adherence to client-specific service metrics
Qualifications
Minimum 5 years of experience in casualty and liability adjusting
CIP designation is an asset
Strong organizational and client service skills
Ability to work independently and manage a high-volume workload
Excellent communication, problem-solving, and analytical skills
Adjuster license and/or compliance with applicable provincial requirements
David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.