8 Claims Manager jobs in Canada
Senior Claims Manager
Posted today
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Job Description
As the Senior Claims Manager, you will lead Ledcor’s enterprise-wide claims program, overseeing the full lifecycle of insurable claims from notice of loss through to final settlement. You will provide strategic direction on claims resolution, develop and implement efficient processes, and ensure strict compliance with policy and regulatory requirements.
In this role, you will build and maintain strong relationships with internal and external stakeholders across a variety of industries and jurisdictions. You will manage and advocate for Ledcor’s interests in claims involving a broad portfolio of corporate and project‑specific insurance policies in both Canada and the U.S. Additionally, you will lead and mentor a team of claims professionals, offering guidance, support, and professional development opportunities to drive performance and ensure the effective handling of claims across the organization.
The ideal candidate comes with a passion for claims compliance, strong communication skills, and a solid understanding of corporate best practices. Join our Risk Management team in Vancouver, BC!
# Essential Responsibilities:
- Oversees end‑to‑end management of 350–500 self‑insured claims annually across 40+ corporate and project‑specific policies, covering property, auto, equipment, liability, and specialty claims
- Provides strategic guidance on complex insurance claims across all business areas, leveraging deep industry, legal, and policy expertise.
- Leads and develops a high‑performing claims team through mentoring, performance metrics, training, and implementation of technology and best practices to drive efficiency and outcomes
- Manages complex property, liability, and specialty claims across Canada and the U.S., from initial loss through settlement, coordinating third‑party specialists and advocating for coverage to minimize Ledcor’s exposure and secure optimal outcomes
- Provides strategic claims guidance to operating groups, balancing operational goals with cost‑effective resolution strategies, pursuing recoveries, and representing Ledcor in negotiations and settlement conferences
- Oversees the Risk Management Information System (RMIS), ensuring accurate claims tracking, reporting, and system enhancements to support operating groups and senior executives
- Collaborates with finance, reporting teams, and operating group leaders to align data structures, enhance KPIs, and develop dashboard reporting for effective claims analysis
- Manages the financial aspects of the claims program, including invoice approvals, reserving strategies, and loss reporting, while coordinating with captive insurance managers to ensure accurate and timely claim submissions and cost forecasting
- Serves as the primary claims management expert and liaison for internal stakeholders and external partners, leading insurer negotiations, supporting insurance strategy and renewals, and fostering strong relationships with brokers, adjusters, and insurers to enhance company reputation and ensure compliance
# Qualifications:
- Minimum 10 years of experience in a claims environment, including at least 5 years in a supervisory role
- Proven expertise in adjusting complex and litigated claims across general liability, construction, professional, and environmental impairment lines
- Broad industry experience, primarily in construction (Canada and the U.S.), with exposure to aviation and marine claims an asset
- Proficient in RMIS, Microsoft Office, data management tools, and business intelligence reporting platforms
- Strong analytical, negotiation, and communication skills (both verbal and written)
# Compensation
$127,200- $173,250 Annual
This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience, knowledge, skills, education and location.
Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.
# Additional Information
The Ledcor Group of Companies is one of North America’s most diversified construction companies. Ledcor is a company built on a rich history of long‑standing project successes.
Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.
# Employment Equity
At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal‑opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, … are encouraged to apply.
Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion, and belonging.
_Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via_ (_email_)(mailto: )_. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our_ (_I&D page_)(
Senior Claims Manager
Posted today
Job Viewed
Job Description
As the Senior Claims Manager, you will lead Ledcor’s enterprise-wide claims program, overseeing the full lifecycle of insurable claims from notice of loss through to final settlement. You will provide strategic direction on claims resolution, develop and implement efficient processes, and ensure strict compliance with policy and regulatory requirements.
In this role, you will build and maintain strong relationships with internal and external stakeholders across a variety of industries and jurisdictions. You will manage and advocate for Ledcor’s interests in claims involving a broad portfolio of corporate and project-specific insurance policies in both Canada and the U.S. Additionally, you will lead and mentor a team of claims professionals, offering guidance, support, and professional development opportunities to drive performance and ensure the effective handling of claims across the organization.
The ideal candidate comes with a passion for claims compliance, strong communication skills, and a solid understanding of corporate best practices. Join our Risk Management team in Edmonton or Calgary, AB or Toronto, ON!
**Essential Responsibilities:**
- Oversees end-to-end management of 350–500 self-insured claims annually across 40+ corporate and project-specific policies, covering property, auto, equipment, liability, and specialty claims
- Provides strategic guidance on complex insurance claims across all business areas, leveraging deep industry, legal, and policy expertise.
- Leads and develops a high-performing claims team through mentoring, performance metrics, training, and implementation of technology and best practices to drive efficiency and outcomes
- Manages complex property, liability, and specialty claims across Canada and the U.S., from initial loss through settlement, coordinating third-party specialists and advocating for coverage to minimize Ledcor’s exposure and secure optimal outcomes
- Provides strategic claims guidance to operating groups, balancing operational goals with cost-effective resolution strategies, pursuing recoveries, and representing Ledcor in negotiations and settlement conferences
- Oversees the Risk Management Information System (RMIS), ensuring accurate claims tracking, reporting, and system enhancements to support operating groups and senior executives
- Collaborates with finance, reporting teams, and operating group leaders to align data structures, enhance KPIs, and develop dashboard reporting for effective claims analysis
- Manages the financial aspects of the claims program, including invoice approvals, reserving strategies, and loss reporting, while coordinating with captive insurance managers to ensure accurate and timely claim submissions and cost forecasting
- Serves as the primary claims management expert and liaison for internal stakeholders and external partners, leading insurer negotiations, supporting insurance strategy and renewals, and fostering strong relationships with brokers, adjusters, and insurers to enhance company reputation and ensure compliance
**Qualifications:**
- Minimum 10 years of experience in a claims environment, including at least 5 years in a supervisory role
- Proven expertise in adjusting complex and litigated claims across general liability, construction, professional, and environmental impairment lines
- Broad industry experience, primarily in construction (Canada and the U.S.), with exposure to aviation and marine claims an asset
- Proficient in RMIS systems, Microsoft Office, data management tools, and business intelligence reporting platforms
- Strong analytical, negotiation, and communication skills (both verbal and written)
Senior Claims Manager
Posted today
Job Viewed
Job Description
As the Senior Claims Manager, you will lead Ledcor’s enterprise-wide claims program, overseeing the full lifecycle of insurable claims from notice of loss through to final settlement. You will provide strategic direction on claims resolution, develop and implement efficient processes, and ensure strict compliance with policy and regulatory requirements.
In this role, you will build and maintain strong relationships with internal and external stakeholders across a variety of industries and jurisdictions. You will manage and advocate for Ledcor’s interests in claims involving a broad portfolio of corporate and project-specific insurance policies in both Canada and the U.S. Additionally, you will lead and mentor a team of claims professionals, offering guidance, support, and professional development opportunities to drive performance and ensure the effective handling of claims across the organization.
The ideal candidate comes with a passion for claims compliance, strong communication skills, and a solid understanding of corporate best practices. Join our Risk Management team in Edmonton or Calgary, AB or Toronto, ON!
**Essential Responsibilities:**
- Oversees end-to-end management of 350–500 self-insured claims annually across 40+ corporate and project-specific policies, covering property, auto, equipment, liability, and specialty claims
- Provides strategic guidance on complex insurance claims across all business areas, leveraging deep industry, legal, and policy expertise.
- Leads and develops a high-performing claims team through mentoring, performance metrics, training, and implementation of technology and best practices to drive efficiency and outcomes
- Manages complex property, liability, and specialty claims across Canada and the U.S., from initial loss through settlement, coordinating third-party specialists and advocating for coverage to minimize Ledcor’s exposure and secure optimal outcomes
- Provides strategic claims guidance to operating groups, balancing operational goals with cost-effective resolution strategies, pursuing recoveries, and representing Ledcor in negotiations and settlement conferences
- Oversees the Risk Management Information System (RMIS), ensuring accurate claims tracking, reporting, and system enhancements to support operating groups and senior executives
- Collaborates with finance, reporting teams, and operating group leaders to align data structures, enhance KPIs, and develop dashboard reporting for effective claims analysis
- Manages the financial aspects of the claims program, including invoice approvals, reserving strategies, and loss reporting, while coordinating with captive insurance managers to ensure accurate and timely claim submissions and cost forecasting
- Serves as the primary claims management expert and liaison for internal stakeholders and external partners, leading insurer negotiations, supporting insurance strategy and renewals, and fostering strong relationships with brokers, adjusters, and insurers to enhance company reputation and ensure compliance
**Qualifications:**
- Minimum 10 years of experience in a claims environment, including at least 5 years in a supervisory role
- Proven expertise in adjusting complex and litigated claims across general liability, construction, professional, and environmental impairment lines
- Broad industry experience, primarily in construction (Canada and the U.S.), with exposure to aviation and marine claims an asset
- Proficient in RMIS systems, Microsoft Office, data management tools, and business intelligence reporting platforms
- Strong analytical, negotiation, and communication skills (both verbal and written)
Health, Safety, and Claims Manager
Posted today
Job Viewed
Job Description
Job Description
Health, Safety, and Claims Manager
Our client is seeking a dynamic and experienced Health, Safety & Claims Manager to join their team. This role is responsible for developing, implementing, and continuously improving health and safety programs, managing claims processes, and ensuring compliance with federal and provincial transportation regulations. Reporting directly to the Chief Operating Officer, the manager will play a key role in fostering a safety-first culture, mentoring teams, and supporting legal and operational claims activities. The ideal candidate will bring a strong background in occupational health and safety, claims management, and regulatory compliance, with proven experience in the transportation or construction sectors.
Your success will be defined by your ability to:
- Maintain COR certification and lead internal audits
- Investigate incidents thoroughly and implement corrective actions
- Manage WCB claims, return-to-work plans, and modified duties
- Lead safety meetings and contribute to worksite planning
- Monitor E-Logs and driver compliance
- Develop and track key performance indicators for safety and claims
- Mentor leadership and teams in safety competencies
- Conduct new hire safety orientations and support licensing processes
- Respond to legal and insurance inquiries with professionalism and accuracy
- Support legal proceedings with documentation and expert input
- Evaluate and reconcile claims data from multiple sources
- Authorize and issue payments related to claims
- Conduct field investigations and coordinate inspections
- Lead and mentor the claims team, ensuring cross-training and process development
- Collaborate with internal departments and external stakeholders to meet customer needs
- 2+ years of success in a Health & Safety role
- 5+ years of safety experience in construction, heavy equipment, or transportation
- Certification such as NCSO, CRSP, or equivalent (preferred)
- Experience with COR audits and safety system building (HSSB)
- Knowledge of OH&S legislation, OSCAM permitting, and traffic accommodation
- Familiarity with carrier profiles, hours of service, and E-Logs
- Strong interpersonal, problem-solving, and communication skills
- Experience conducting orientations and training (TDG, WHMIS)
- Valid Class 5 driver's license with clean abstract
- Ability to manage competing priorities and represent the company professionally
- Willingness to learn and grow through ongoing training and development
Recruitment Partners Inc . is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta's best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.
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Project Manager - Complex Commercial Claims
Posted today
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Job Description
Job Description
First Onsite is looking for a Complex Commercial Claims Project Manager in the GTA who can bring disaster restoration commercial construction experience - with a sharp analytical mind, and the confidence to lead large, time-and-materials driven projects with precision and care.
You've been in the field and you know what it takes to scope accurately, communicate clearly, and keep projects moving without losing sight of the details. This isn't a junior role or an entry point. We're looking for someone from the industry - someone who understands how to navigate complex commercial losses, deal with multiple stakeholders (property owners, adjusters, subcontractors), and deliver high-quality results on every file.
You're entrepreneurial by nature, but collaborative in approach. You know how to balance people, process, and profit - keeping the customer informed and the bottom line healthy. If you love building relationships, solving problems on the fly, and owning the outcome from start to finish, this role was built for you.
A DAY IN THE LIFE OF A COMMERCIAL PROJECT MANAGER
As a Commercial Project Manager, you play a key role in ensuring that commercial projects are completed on time to our quality standards. To the property owner, adjuster, and insurance company, you are the face of our company. You establish trust as you consult with clients about projects, answering their questions and following up with them to ensure complete satisfaction. You prepare accurate quotations, job costing, and estimating.
Throughout each project you manage, you inspect progress and work quality to ensure that emergency and rebuild timelines are met and limit business interruption to our clients. You manage all sorts of restoration claims including water damage, fire damage to both residential and commercial properties. As necessary, you resolve disputes and complaints cheerfully and in a professional manner. The strong relationships you build with home/business owners, adjusters, property managers, and other key players assist you in generating new leads. Your knowledge of the restoration/construction industry, your skills as an estimator, and your knack for sales help you excel in this project management position.
Qualifications
Minimum 2+ years of experience as a Commercial Project Manager in the disaster restoration industry/commercial insurance professional - this is non-negotiable.
Experience managing complex, time-and-materials driven disaster restoration projects and understand the urgency, technical requirements, and client care involved.
A valid driver's license .
Clear criminal background
Willingness and ability to participate in a 24/7 on-call rotation
Comfortable with physically demanding work when necessary, including: Lifting and material handling, Climbing ladders, Wearing PPE (including a respirator), Working in tight or confined spaces (attics, basements, crawlspaces)
Our Commercial Project Manager enjoys a competitive salary, plus commission and generous benefits. We offer an exceptional extended health plan including medical, dental, and vision. Our other benefits include an employee assistance program, educational assistance, professional development, internal growth opportunities, the opportunity for national career movement, and a healthy work/life balance.
If this sounds like a project management opportunity for you, apply today by completing our initial 3-minute, mobile-friendly application . We look forward to meeting you!
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Job Posted by ApplicantPro
L&D and Change Management Specialist, P&C Insurance Claims
Posted today
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Job Description
Job Description
Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.
At Gore Mutual, we've always set ourselves apart as a modern mutual that does good. Now, we're proudly building on that legacy to transform our company—and our industry—for the better.
Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we'll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.
The role of the Specialist, Learning & Development, and Change Management in the Claims department focuses on delivering training, managing change initiatives, and coordinating communications to support business operations and employee development within the P&C Insurance operations. This position requires collaboration across various internal and external stakeholders and emphasizes continuous improvement and adaptability. Your main goals will be to fulfill and support learning & development, communications, and change enablement requests within the Claims department. This role is responsible for delivering comprehensive onboarding and training programs across all lines of business (LOBs), supporting change management efforts, and guiding communications to ensure alignment and engagement across the department.
Job Responsibilities:
Learning & Development
- Deliver engaging training across all Claims lines of business (LOBs) using various platforms.
- Lead onboarding programs for new hires, ensuring a seamless employee experience.
- Design, implement, and track eLearning content using Articulate360 and LMS platforms.
- Collaborate with SMEs and internal teams to ensure training is relevant and effective.
Change Management & Enablement
- Develop and implement change and communication plans tailored to specific claims and company initiatives.
- Support the rollout of key Claims initiatives through training and communication strategies.
- Develop materials and learning resources to drive adoption.
Communications
- Serve as a central point of contact for Claims communications.
- Draft and distribute bulletins, updates, and initiative-related content.
- Collaborate with SMEs to ensure messaging is consistent and aligned with objectives.
- Organize and manage Claims town halls.
- Create monthly newsletters and other organization-wide communications providing engaging and pertinent information.
What you need to Succeed:
- 5-10 years of P&C Claims experience.
- 3-5 years of experience in Training, L&D, change management, and/or corporate communications.
- CIP designation completed or in progress.
- Experience with Articulate360 and/or LMS is preferred.
Work Arrangements & Location: We operate under a flexible hybrid work model designed to support collaboration, productivity, and work-life balance. This role is primarily based in Cambridge, Ontario, with an expectation of being on-site two days per week. Our in-office working days are Wednesdays and Thursdays typically.
#LI-HYB #INDHP
Accessibility for applicants
Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process.
If you require accommodation because of a disability, we will work with you to meet your needs. Contact us and a human resources representative will consult with you to determine an appropriate accommodation.
Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.
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