4,023 Client Care jobs in Canada

Job Description

Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions.

We are growing and searching for a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team at our Leduc, AB clinic! This is a permanent full-time position and hours of work are 8:30 am - 4:30 pm Monday to Friday .

We offer:

• Starting hourly compensation of $21-$24/hour + a bonus program
• Benefits starting on day one of hire
• RRSP matching
• Generous time off policies including 3 weeks of vacation and 7 paid personal days
• Training + education opportunities
• Friends and family discounts

What you'll do:

• Check in patients for appointments
• Scheduling appointments
• Making product and payment recommendations to enhance the patient journey
• Support with maintaining physical and electronic records
• Perform basic hearing aid maintenance and product questions

What we're looking for:

• 2+ years of experience in a customer-facing role - you have worked in sales, retail, a busy office, or a clinic environment and are comfortable interacting with customers
• Sales acumen - experience recommending products or in retail is strongly preferred
• Access to a vehicle and a valid driver's license - some local travel (mileage compensated) will be required
• Customer-centric attitude - you are comfortable interacting with diverse patient groups and networking within the community to position HearCANADA as Leduc's number one choice for hearing care services
• Team-player - you work well with others and appreciate what can be accomplished with support from colleagues

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.

Job Description

We are searching for a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team at our Sarnia clinic! This is a contract full-time position and hours of work are 8:30 am - 4:30 pm Monday to Friday .

We offer:

• Starting hourly compensation of $21-$24/hour + a bonus program
• Benefits starting on day one of hire (including for contract employees!)
• RRSP matching
• Training + education opportunities
• Friends and family discounts

What you'll do:

• Check in patients for appointments
• Scheduling appointments
• Making product and payment recommendations to enhance the patient journey
• Support with maintaining physical and electronic records
• Perform basic hearing aid maintenance and product questions

What we're looking for:

• 2+ years of experience in a customer-facing role - you have worked in sales, retail, a busy office, or a clinic environment and are comfortable interacting with customers
• Sales acumen - experience recommending products or in retail is strongly preferred
• Access to a vehicle and a valid driver's license - some local travel (mileage compensated) will be required
• Customer-centric attitude - you are comfortable interacting with diverse patient groups and networking within the community to position HearCANADA as Sarnia's number one choice for hearing care services
• Team-player - you work well with others and appreciate what can be accomplished with support from colleagues

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.

Job Description

Collette is currently seeking Client Care Agents to join our Client Care Team. This is a remote role. .

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.

Job Summary:

In this role as a Client Care Agent , we want our customers to rave about their customer service experience. Y ou'll join our team to not only deliver the best customer service in the travel industry, but the best customer service. Period. Your compassion and customer service expertise combined with our support, training and development will ensure your success.
You like working with people. You are someone who can delight with promptness, thoroughness, accuracy and maybe an occasional pun or two. This is your chance to join a team dedicated to helping our guests fulfill their dreams of exploring the world! This role is no small opportunity-it is a VITAL piece to the success of Collette as a company. Join us on our mission to enhance life’s journey by creating extraordinary travel experiences.

Primary Functions:

• Provide an exceptional level of service for the needs of Collette’s guests in an inbound and outbound call center.
• Successfully build professional relationships with guests, travel agents, and partners while optimizing the customer experience.
• Educate guests on product offerings, the advantages of traveling with Collette, and the offers and upgrades available to them. Process and review all customer requests accurately and efficiently.
• Complete thorough reservations within our booking system with tremendous attention to detail.
• Review and complete operational reservation notations, which require action by the Client Care Center. This includes but is not limited to; tour changes, flight schedule changes, re-booking components, requests for additional information and follow up notes.
• Collaborate with the sales team on customer requests and expectations as well as multiple internal departments to provide guest satisfaction.
• All new hires will be required to successfully complete the Customer Service training classes and demonstrate proficiency of the material
• Ability to work regularly scheduled shifts within our hours of operations including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed.

Knowledge & Skills :

• Team player - we win as a team
• Enjoys being on the phone interacting with customers
• Must be a self-starter and self-learner
• An excellent communicator
• Strong computer skills are necessary, and a working knowledge of CRM management, Microsoft Excel, Outlook, and Word is ideal.
• Strong attention to detail with an ability to organize and prioritize day to day activities in a fast-paced, fun environment
• Proactively look for ways to improve internal processes
• Flexibility to customize approach to meet all types of member communication styles and personalities
• Proficient conflict management skills to include ability to resolve issues in a stressful situation and demonstrating personal resilience
• Willingness to work hard and have fun doing it!
• Bilingual speaking a plus

Pay Range: $19.00/hr - $21.00/hr CAD

Job Description

Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions.

We are growing and searching for a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team at our Barrie North clinic! This is a permanent full-time position and hours of work are 8:30 am - 4:30 pm Monday to Friday . This is a busy clinic and would be a great fit for someone with experience in a fast-paced, team-oriented environment!

We offer:

• Starting hourly compensation of $21-$24/hour + a bonus program
• Benefits starting on day one of hire
• RRSP matching
• Generous time off policies including 3 weeks of vacation and 7 paid personal days
• Training + education opportunities
• Friends and family discounts

What you'll do:

• Check in patients for appointments
• Scheduling appointments
• Making product and payment recommendations to enhance the patient journey
• Support with maintaining physical and electronic records
• Perform basic hearing aid maintenance and product questions

What we're looking for:

• 2+ years of experience in a customer-facing role - you have worked in sales, retail, a busy office, or a clinic environment and are comfortable interacting with customers
• Sales acumen - experience recommending products or in retail is strongly preferred
• Access to a vehicle and a valid driver's license - some local travel (mileage compensated) will be required
• Customer-centric attitude - you are comfortable interacting with diverse patient groups and networking within the community
• Team-player - you work well with others and appreciate what can be accomplished with support from colleagues

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.

Job Description

Do you want to work for a health care organization that changes people's lives? One that not only cares deeply about clients, but also values that its employees are its greatest asset?

Vision Loss Rehabilitation Canada is a unique health services organization that serves people who are blind or partially sighted across the country. Our certified specialists provide training that empowers clients to develop or to restore activities of daily living skills, to promote their independence, to enhance safety and mobility. We work closely with ophthalmologists, optometrists, and other health care professionals, by providing essential care on a referral basis in homes, workplaces and communities across the country.

We offer competitive salaries and benefits, flexible schedules, and opportunities for professional development and growth.

For more information about Vision Loss Rehabilitation Canada, please visit visionlossrehab.ca or call 1- .

Position Title: Client Care Navigator

Location: Fredericton or Moncton, NB

Term: Full-time, Contract

Reports To: Provincial Manager, Healthcare Operations

Posting Date: July 7, 2025

I. Scope and Summary of Primary Responsibilities

The Client Care Navigator (CCN) will coordinate and integrate supports and services around the person living with vision loss. In this direct client service role, they will be the key contact or navigator for individuals after a vision loss diagnosis. The responsibilities include assessment, supporting the client to achieve their care plan goals, and strengthening the communication and linkages between VLR Staff and external community health care providers across the continuum of care. The CCN will strive to ensure that every person referred to VLR for service has timely access to VLR service information, connection to the healthcare system and appropriate supports when and where they need it to achieve the following outcomes:

• To provide individuals with vision loss, healthcare navigation to increase and enhance the healthcare system's capacity.
• To improve the client's experience and wellbeing.
• To enhance a client's capacity to remain independent for as long as possible.

II. Essential Functions

•Schedule all VLR therapy appointments with primary service provider and specialized service provider

•Seek feedback on client satisfaction and take remedial action as required.

•Monitor and provide proactive follow-up for clients to ensure ongoing collaboration across services/providers.

•Identify opportunities for new or emerging care options to meet changing needs and to address service/support gaps.

•Ensures that all service-related activities provided are documented in the client health record following VLRC policies.

•Interacts with clients, their family, and caregivers to develop and identify vision related goals.

•Builds and maintains good working relationships with professionals in other agencies and community groups.

•Educates community partners about Vision Loss Rehabilitation Canada and its specialized services offered to people with vision loss.

•Participates in multi-disciplinary team meetings.

•Pro-actively facilitate linkages, communication, information exchange opportunities and coordination between clients and service providers in the health care system.

•Understanding of roles and linkages between the Primary and Specialized Service Provider with the Service Delivery Model.

•Builds and/or maintains partnerships through sharing of knowledge, treating confidential information appropriately following VLRC policies when dealing with partners and stakeholders.

•Experience in caseload management, medical documentation, and maintain electronic medical records

Requirements

III. Qualifications

Knowledge and Skill Requirements

•An understanding of roles and linkages across primary care, community care and specialized geriatric services.

•Knowledge of client-centered philosophy related to interviewing, assessments, care planning and scheduling practices.

•Clinical expertise related to client centered interviewing, assessments, and scheduling practices.

•Experience in client assessments and care planning/coordination.

•Excellent communication skills(verbal and written).

•Strong interpersonal skills, including shared decision-making and facilitation.

•Ability to prioritize workload, manage competing tasks, problem-solving skills and resourcefulness

•Proficient in technology (e.g.: Microsoft office and case management and care coordination systems).

•Ability to work independently and within a team.

Experience and Education

•Client service experience in the health and/or social service sectors

•Diploma in Social Services Work, Community Work, Mental Health

•Fluency in English and French is required.

•Patient Navigation certificate would be an asset.

•Experience in cultural sensitivity and diversity would be an asset.

Work Environment

•Willingness to work flexible hours.

•Willingness to work in a variety of settings.

Benefits

Apply Now!

If this sounds like the role for you, apply now to

Be sure to include a resume, cover letter, and mention how you heard about this opportunity.

VLRC is committed to creating and fostering an inclusive workplace and we are committed to a fair, transparent, and accessible recruitment process. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or deafblind, and those who identify as women and/or 2SLGBTQ+.We strongly encourage applications from applicants with sight loss. Direct lived experience would be a definite asset.

VLRC is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process. Please note that the successful candidate will be required to pass a standard Vulnerable Sector Check.

Not sure if you qualify? Think about applying anyway!
We understand that not everyone brings 100% of the skills and experience for the role. If you possess similar experience to what we’ve listed above, we encourage you to apply. We believe that diverse experience, transferable skills, and passion are key!

We thank all applicants for their interest in VLRC, however, only those selected for an interview will be contacted.

Closing Date for Applications: July 25, 2025

Job Description

Rock Star Veterinary Client Care Specialist wanted!

Chances are, if you’re looking at this job posting, you love animals – but do you love their Pet Parents too?

We are seeking that special someone to join our top notch team. The ideal candidate must be upbeat, compassionate, organized, and have a good sense of humour. This full time position involves keeping appointments running smoothly and efficiently (keeping those doctors moving is sometimes “like herding cats”!), handling phone and email inquiries, scheduling appointments and surgeries, preparing invoices and estimates, providing information to pet parents, preparing medications and demonstrating how to administer them as well as working closely with the rest of the team to provide the outstanding patient and customer care that our hospital is well known for.

We offer a competitive wage, and the perk of working in a happy, healthy environment with a close knit team of amazing people. We are passionate about providing our patients and clients with the best care possible while also promoting a good work/life balance for all of our team members.

If you’re up to the challenge of being a phone wrangler, organizational expert, multi-tasker, paw shaker and an amazing communicator, we would love to hear from you. Previous work in a veterinary facility is an assest, but not a requirement.

Job Description

Looking for a Full Time Veterinary Client Care Receptionist to join our team in the heart of St. Catharines.

Do you have a passion for pets, an outstanding personality and want to help make a difference in the lives of both pets and those that care for them? If so, this is your opportunity to shine!

What are we looking for?

Duties include, but not limited to:

- answering calls from clients,booking appointments and surgeries, managing schedule (Avimark)

- cleaning and disinfecting exam rooms after each appointment and prepare for the next patient

- cleaning and disinfecting reception area to provide a pleasant experience for our clients

- filling medications, ordering medications as needed

- inventory management

- emailing clients and clinics for records, patient transfer, etc.

What can we offer you:

- competitive salary

- a supportive team of Veterinarians and support staff

- enviable work schedule

- health care benefits, dental benefits and annual wellness spending account, RRSP options

- pet care and product discounts

- uniform allowance

- opportunities for Continuing Education

Experience in a veterinary setting is preferred but not required. If you have a GENUINE love for animals and a passion for the veterinary field we would love to hear from you.

Job Description

Rock Star Veterinary Client Care Specialist wanted!

Chances are, if you’re looking at this job posting, you love animals – but do you love their Pet Parents too?

We are seeking that special someone to join our top notch team. The ideal candidate must be upbeat, compassionate, organized, and have a good sense of humour. This full time position involves keeping appointments running smoothly and efficiently (keeping those doctors moving is sometimes “like herding cats”!), handling phone and email inquiries, scheduling appointments and surgeries, preparing invoices and estimates, providing information to pet parents, preparing medications and demonstrating how to administer them as well as working closely with the rest of the team to provide the outstanding patient and customer care that our hospital is well known for.

We offer a competitive wage, and the perk of working in a happy, healthy environment with a close knit team of amazing people. We are passionate about providing our patients and clients with the best care possible while also promoting a good work/life balance for all of our team members.

If you’re up to the challenge of being a phone wrangler, organizational expert, multi-tasker, paw shaker and an amazing communicator, we would love to hear from you. Previous work in a veterinary facility is an assest, but not a requirement.

Job Description

Rock Star Veterinary Client Care Specialist wanted!

Chances are, if you’re looking at this job posting, you love animals – but do you love their Pet Parents too?

We are seeking that special someone to join our top notch team. The ideal candidate must be upbeat, compassionate, organized, and have a good sense of humour. This full time position involves keeping appointments running smoothly and efficiently (keeping those doctors moving is sometimes “like herding cats”!), handling phone and email inquiries, scheduling appointments and surgeries, preparing invoices and estimates, providing information to pet parents, preparing medications and demonstrating how to administer them as well as working closely with the rest of the team to provide the outstanding patient and customer care that our hospital is well known for.

We offer a competitive wage, and the perk of working in a happy, healthy environment with a close knit team of amazing people. We are passionate about providing our patients and clients with the best care possible while also promoting a good work/life balance for all of our team members.

If you’re up to the challenge of being a phone wrangler, organizational expert, multi-tasker, paw shaker and an amazing communicator, we would love to hear from you. Previous work in a veterinary facility is an assest, but not a requirement.