65 Client Intake jobs in Canada

Job Description

Client Intake Care Manager

• You will have the opportunity to work in one of the leading Home Care companies in Canada and work alongside some of the best talent in the Industry.
• You will learn a variety of new skills related to Client Intake, business development and care planning.
• You will have the opportunity to manage the care of our valued INTEGRAcare Clients including:
  • Developing and broadening your nursing knowledge through comprehensive Client assessments and care planning.
  • Influencing the quality and continuity of care by ensuring accurate client evaluations.
  • Representing the organization at events, building partnerships, and contributing to business development initiatives.
  • Working with our multidisciplinary team (Care Management, PSWs, Nurses, Physiotherapists, massage therapists, doctors etc.)
  • You will be guaranteed steady full-time hours every week with health benefits
  • Enjoy the benefits of working in a growing company with a lot of new opportunities

• Respond promptly and professionally to inquiries regarding INTEGRAcare and its service offerings
• Conduct comprehensive in-home or virtual assessments
• Provide back-up support to the Care Management Team, including urgent supply deliveries and in-home nursing treatment visits as needed.
• Help ensure timely, compassionate, and effective care is delivered to our clients across service areas.
• Accurately enter and manage Client data in AlayaCare
• Collaborate with the Care Managers Team to ensure seamless Client onboarding
• Build relationships with referral sources and community stakeholders
• Participate in community events and marketing campaigns to promote INTEGRAcare
• Maintain professional communication with Clients, families, and internal staff
• Be flexible to work weekends when needed to attend business development events (lieu days will be provided).

• A collaborative spirit and openness to support the organization’s organic growth initiatives—including community outreach, referral engagement, and education efforts—to improve awareness and access to high-quality care services.
• A great attitude and willingness to work in a fast-paced environment
• Passion for providing our Clients and Caregivers with the highest quality care and support
• Openness to new learning opportunities, be coachable and dependable
• A valid CNO Registration in good standing
• 2+ years of clinical and/or community care experience.
• Experience in nursing or Client services in a healthcare setting will be an asset
• Background in rehabilitation, dementia care, and palliative care considered a strong asset.
• Strong Attention to Detail and desire to “Close the Loop”
• Good written and verbal communication skills
• A valid driver’s license in good standing

• For over 30 years, INTEGRAcare’s hiring practices have been dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. We have always practiced equal pay for equal work.
• INTEGRAcare is committed to providing accommodations in all parts of the hiring process. If you require accommodation, we will work with you to meet your needs.
• As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
• INTEGRAcare thanks all candidates for their interest. However, only those selected to continue in the process will be contacted.

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Job Description

About us

Ottawa law firm Auger Hollingsworth had modest beginnings. In 2004, criminal defense lawyer Richard Auger started the firm with one client file, operating in shared office space with another law firm. Months later, Richard’s wife, Brenda Hollingsworth, a litigation and personal injury specialist, joined the firm and became an equal partner. The firm grew quickly as a result of Richard and Brenda’s tireless work ethic. Early successes for clients led to word-of-mouth referrals and a buzz in the legal and business circles in Ottawa. As word spread about the law firm, recognition soon followed. The firm was named the bronze winner of the Ottawa Business Journal’s “New Business of the Year” award in 2006.

Requirements

• Serve as the firm’s first point of contact for prospective clients, creating a strong and professional first impression
• Conduct detailed initial interviews to assess case facts and determine case eligibility
• Evaluate potential clients against firm criteria and decide whether to proceed with representation
• Meet weekly targets for new client intakes and be successful in onboarding
• Accurately gather and analyze all necessary case information to ensure alignment with the firm’s new case requirements
• Collaborate closely with other lawyers and firm leadership during the intake process.
• Assist new clients in completing key documentation, including Accident Benefit Forms, and support them in preserving essential evidence
• Actively engage in ongoing legal education, process improvement, and professional development to enhance intake efficiency and service quality

• A university degree is required.
• A Paralegal License is highly preferred.
• You follow through on your commitments—your actions align with your words. You demonstrate honesty, sound decision-making, and creativity, and you consistently earn the trust of others.
• Bilingualism in English and French is a must.

Benefits

• Enjoy the balance of remote, hybrid, or in-office work environment.
• Unlimited Vacation policy. Pension matching program.
• Full health, dental benefits, and disability insurance.
• Competitive base salary ranging from $55,000 - $57,000 plus bonus incentives.

Diversity is an important firm value. We are committed to providing equal opportunities in employment and to providing a workplace that is free from discrimination and harassment. This means that all job applicants, employees, and partners will receive equal treatment regardless of race, color, ethnicity or national origins, sex, marital status, disability, age, sexual orientation, religion, or belief.

Job Description

Administrative Support
We’re looking for a detail-oriented Administrative Support specialist to assist our Accounting Department. While this role is primarily administrative—focused on organizing documents, managing correspondence, and supporting the team with various office tasks—some familiarity with accounting processes is a plus. This is not an accounting position, but an understanding of cash handling practices and general accounting terminology can be beneficial. If you thrive in a structured environment and enjoy keeping operations running smoothly, we’d love to hear from you

This is a temporary in-office position, based out of our Langford head office, to provide coverage during parental leave, with an expected duration of approximately 9 months. The preferred start date is September 1, 2025.

This is YOU to a ‘T’:

• You are confident, kind, patient, a great listener and above all else have a team centric approach.
• You build consensus within diverse groups and manage expectations clearly.
• You diffuse situations and handle conflict and negative emotions effectively.
• You enthusiastically support positive changes and see opportunities rather than challenges.
• You take initiative and go above and beyond to get things done. You're always ready to step up and contribute wherever needed.
• You have a sense of humor and have fun.
• You create systems to keep organized and stay on top of lots and lots of emails and tasks.
• You love learning, setting goals, and are open to guidance and feedback.

The role day to day:

• Assist with various administration/office duties such as mailing, filing, and scanning.
• Update and maintain our property management database.
• Handle confidential documents with complete discretion.
• Effectively support the Accounting Supervisor and team.
• Work with the Arrears team whose core responsibility is the delivery of positive, appropriate, and sustainable outcomes for our clients, which help them to maintain and regain financial stability.
• Assist with answering department office phone calls and transferring them to the appropriate person where needed.
• Verify cash deposits
• Follow office and company protocol regarding service.
• Attend regular meetings.
• Positively represent the company in the community.
• Provide in office support to remote members of the accounting department.
• Other duties as required.

A little about us:

• We are friendly, hardworking and a little weird.
• Our purpose is helping people live and grow together in every way possible.
• Our paradigms we strive for are Rebellious Optimism, Wholehearted Togetherness, Insidious Joy, Radical Transparency and Relentless Incrementalism and our Purpose is helping people live and grow together.
• Do you want to know more? Visit our website

Experience & Qualifications:

• Must possess a high level of moral judgment for handling confidential information and monetary transactions.
• Effective attention to detail and a high degree of accuracy.
• Excellent typing and knowledge of computer systems including Outlook, Word and Excel is required.
• Valid driver's license and reliable motor vehicle is an asset.
• Clean criminal record check.
• Ability to handle multiple things going on at once including multitasking, meeting deadlines, and maintaining clear communication with the team and clients.

Position Details:

• This is a temporary, full-time, in-office position. However, we also welcome applications from qualified part-time candidates who can commit to at least 20 hours per week, with a set schedule of Monday to Friday, 9:00 AM – 2:00 PM.
• $40,000-44,000 annually to start, based on experience and qualifications; $0.51- 22.56 per hour, if not working a full-time schedule of 37.5 hours per week.
• Office hours are Monday through Friday, 8:30 am – 5 pm, with a 1-hour lunch break.
• Weekends and statutory holidays off.

Other Details:

• Wellness and Social Committees.
• RRSP matching.
• Health Benefits.
• Paid days off on your birthday and job anniversary.
• Paid volunteer days and other volunteer opportunities.
• Monthly get-togethers for lunch.
• Seasonal staff parties.
• Employee referral program.
• Education reimbursement program.
• Opportunities for growth.

We are looking for someone who will fit in well with our values and the team. To apply for this position, please submit your resume and cover letter outlining why you will be a great fit for the Administrative Support role with us. We are looking forward to reviewing your application!

Please note that only selected for the interview process candidates will be contacted.

With 55+ employees, 3 offices, and over 39 years in the business of property management, we are a friendly, interactive and hardworking group of people focused on developing and improving our organization and contributing to our community. We offer fun and professional working environment, maintaining an inclusive, small business feel while constantly striving to improve and develop as a company. We welcome team members who approach each day with positivity and enjoy working to help others live and grow together.

A Chat Support Representative is responsible for providing real-time assistance to customers through online chat platforms. This role focuses on addressing inquiries, resolving issues, and delivering accurate information in a professional and timely manner. The representative ensures a positive customer experience by maintaining clear communication, empathy, and efficiency while adhering to company guidelines and service standards.

Key Responsibilities:
• Respond promptly to customer inquiries via live chat, messaging apps, or other digital channels.
• Provide accurate product, service, or policy information to customers.
• Troubleshoot and resolve customer issues or escalate them to the appropriate department when necessary.
• Guide customers through processes, transactions, or technical steps.
• Maintain a friendly, professional, and helpful tone in all written communication.
• Document customer interactions and update CRM or ticketing systems accordingly.
• Follow established scripts, guidelines, and service protocols.
• Work closely with other support teams to ensure timely resolution of customer concerns.
• Identify recurring issues and suggest improvements to products or processes.
• Meet or exceed response time, resolution time, and customer satisfaction targets.

English

Work must be completed at the physical location. There is no option to work remotely.

Job Description

ABOUT THIS CAREER OPPORTUNITY

Canadian Base Operators' Southport team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. As a proud partner with Kelowna Aerospace Defence Programs, we deliver numerous support services tailored to our client, the Royal Canadian Air Force (RCAF).

The Administrative Support position is a full-time, 20-month term located in Southport, MB and reports directly to the Client Services Supervisor. Their primary focus is to provide administrative and office support to internal and external personnel. Duties and responsibilities include but are not limited to:

• Prepare routine reports and letters.
• Process reports and bookings in hotel software.
• Process claims, course reports and travel arrangements for staff and students.
• Transcribe and prepare meeting minutes.
• Prepare documents and welcome packages for new students.
• Conduct orientation briefings for new student courses.
• Assist with stocking supplies in other departments.
• Maintain reference library publications.
• Create building access cards and photo IDs for staff and students.
• Sort and distribute incoming regular and electronic mail. Coordinate the flow of information internally and with other departments.
• Provide back-up for the other Client Services personnel.
• Order and replenish office supplies.
• Maintain routine records, telephone lists and files.
• Answer enquiries, including telephone calls and emails by providing accurate information and relay any messages as necessary in a timely and polite manner; and
• Greet vendors, customers, and visitors in a courteous and professional manner.

COMPETENCY REQUIREMENTS

• Communicates Effectively
• Customer Focus
• Problem Solving and Innovation
• Teamwork and Collaboration
• Values and respects others

EDUCATION REQUIREMENTS

• High School Diploma or equivalent
• Certificate in the administrative field or related an asset

WORK EXPERIENCE REQUIREMENTS

• 1-3 years of administrative experience in an office environment
• Knowledgeable of RCAF administrative functions and processes an asset

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

• High attention to detail and accuracy
• Intermediate use of MS Office (Word, Excel, Outlook, Teams)
• Organized and demonstrated time management
• Works effectively with shifting priorities
• Self-motivated, reliable and resourceful
• Exceptional verbal and written communication
• Eligible to obtain an Enhanced Reliability Clearance by the Canadian Industrial Security Directorate

Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our clients' mandates, the successful candidate may be required to validate full vaccination prior to hire.

Canadian Base Operators welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

#LI-LM2

A Chat Administrative And Support Representative is responsible for providing real-time assistance to customers through online chat platforms. This role focuses on addressing inquiries, resolving issues, and delivering accurate information in a professional and timely manner. The representative ensures a positive customer experience by maintaining clear communication, empathy, and efficiency while adhering to company guidelines and service standards.

Key Responsibilities:
• Respond promptly to customer inquiries via live chat, messaging apps, or other digital channels.
• Provide accurate product, service, or policy information to customers.
• Troubleshoot and resolve customer issues or escalate them to the appropriate department when necessary.
• Guide customers through processes, transactions, or technical steps.
• Maintain a friendly, professional, and helpful tone in all written communication.
• Document customer interactions and update CRM or ticketing systems accordingly.
• Follow established scripts, guidelines, and service protocols.
• Work closely with other support teams to ensure timely resolution of customer concerns.
• Identify recurring issues and suggest improvements to products or processes.
• Meet or exceed response time, resolution time, and customer satisfaction targets.