3,086 Client Relations Manager jobs in Canada
Client Relations Manager
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Job Description
Qui Nous Sommes
Fondée en 1873, Ganong est la plus ancienne entreprise canadienne de chocolat appartenant à la même famille et exploitée par celle-ci. Fière de son héritage et de son engagement indéfectible envers la qualité, notre entreprise fabrique ses célèbres confiseries dans la « ville du chocolat » du Canada — St. Stephen, au Nouveau-Brunswick.
Le RôleRelevant du chef des revenus (Chief Revenue Officer), le ou la gestionnaire des relations clients joue un rôle clé dans la gestion et le développement des relations avec les clients existants et les partenaires de marques privées, tout en identifiant de nouvelles occasions d’affaires en lien avec les priorités stratégiques et les capacités de production de Ganong. Ce poste agit comme un pont essentiel entre nos clients et nos opérations internes, assurant une communication fluide et une parfaite concordance entre les attentes des clients et les exigences de la production.
L’OccasionJoignez-vous à Ganong et devenez partie intégrante de notre histoire — où l’art de créer des douceurs pour inspirer les moments les plus sucrés de la vie est au cœur de tout ce que nous faisons. Guidés par nos valeurs fondamentales — sécurité, intégrité, audace, qualité, héritage et plaisir — nous offrons une culture inclusive alliant tradition et innovation. Découvrez des possibilités de croissance et d’impact tout en contribuant à bâtir des partenariats durables et à offrir une valeur exceptionnelle à nos clients.
Qui Vous ÊtesVous êtes une personne proactive qui excelle dans la création et le maintien de relations solides, capable de relier les besoins des clients aux réalités de la production. Vous aimez diriger des appels de planification de la demande, collaborer avec des équipes internes et veiller à ce que chaque client reçoive une communication exacte et rapide concernant les volumes, les délais et les mises à jour de projets. Vous êtes à l’aise dans la gestion des budgets, la coordination des calendriers de production et l’amélioration de l’efficacité pour obtenir des résultats mesurables.
Doté(e) d’un fort sens des responsabilités, vous prenez l’initiative d’identifier des occasions d’économies, de suivre la performance et de proposer des idées de croissance alignées sur les capacités de Ganong. Vous excellez dans la gestion de multiples projets, la direction de réunions interfonctionnelles et le suivi rigoureux des détails pour une exécution sans faille. Fiable, minutieux(se) et calme sous pression, vous apportez professionnalisme et souci du client à chaque interaction — contribuant ainsi à renforcer des relations durables qui soutiennent le succès continu de Ganong.
Qualifications• Fiabilité éprouvée et excellent dossier d’assiduité
• Sens aigu des responsabilités et de l’appropriation du travail
• Excellentes compétences en organisation et en gestion de priorités multiples
• Grande attention aux détails et capacité à travailler sous pression
• Compétence administrative, incluant la suite Microsoft Office
• Expérience préalable en service à la clientèle ou en gestion de relations clients
• Expérience dans un environnement manufacturier ou de production considérée comme un atout
Devenez un membre essentiel de Ganong en tant que gestionnaire des relations clients, et contribuez à offrir l’excellence chaque jour. Si ce poste représente la prochaine étape idéale de votre carrière, postulez en ligne dès aujourd’hui. Nous examinons activement les candidatures et menons des entrevues de façon continue — ne tardez donc pas à soumettre la vôtre. Nous remercions tous les candidats de leur intérêt; seules les personnes retenues pour une entrevue seront contactées.
Client Relations Manager
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Job Description
Who We Are
Founded in 1873, Ganong stands as Canada’s oldest family-owned and operated chocolate company. With a proud heritage and unwavering commitment to quality, we produce our renowned confections in Canada’s Chocolate Town — St. Stephen, New Brunswick.
The Role
Reporting to the Chief Revenue Officer, the Client Relations Manager plays a key role in managing and nurturing existing customer and private label relationships while developing new business opportunities aligned with Ganong’s strategic priorities and production capabilities. This role serves as a vital bridge between our clients and internal operations, ensuring seamless communication and alignment between customer expectations and manufacturing demands.
The Opportunity
Join Ganong and become part of our story — where crafting confections to inspire life’s sweetest moments is at the heart of everything we do. Guided by our core values of safety, integrity, boldness, quality, heritage, and fun , we offer an inclusive culture that blends tradition with innovation. Discover opportunities for growth and impact as you help us build lasting partnerships and deliver exceptional value to our customers.
Who You Are
You’re a proactive relationship builder who thrives on connecting customer needs with production realities. You enjoy leading demand calls, collaborating with internal teams, and ensuring that every client receives timely, accurate communication about volumes, timing, and project updates. You’re equally comfortable managing budgets, coordinating production schedules, and driving efficiency improvements that deliver measurable results.
With a strong sense of ownership, you take initiative to identify cost-saving opportunities, track performance, and propose ideas for growth that align with Ganong’s capabilities. You excel at juggling multiple projects, leading cross-functional meetings, and following through to ensure every detail is executed flawlessly. Dependable, detail-oriented, and calm under pressure, you bring both professionalism and a customer-first mindset to every interaction — helping strengthen long-term relationships that support Ganong’s continued success.
Qualifications
- Proven dependability and strong attendance record
- Demonstrated accountability and ownership of work
- Strong multitasking and organizational skills
- Excellent attention to detail and ability to work under pressure
- Administrative proficiency, including Microsoft Office Suite
- Previous customer service or client relations experience
- Experience in a manufacturing or production environment considered an asset
Join Our Sweet Team
Become an integral part of Ganong as the Client Relations Manager , helping us deliver excellence every day. If this sounds like the perfect step in your career, apply online today. We’re actively reviewing and interviewing eligible candidates on a rolling basis, so don’t delay in submitting your application. We appreciate all applicants’ interest, but only those selected for interviews will be contacted.
#cooke-dnp
Client Relations Manager
Posted today
Job Viewed
Job Description
Job Description
Who We Are
Founded in 1873, Ganong stands as Canada’s oldest family-owned and operated chocolate company. With a proud heritage and unwavering commitment to quality, we produce our renowned confections in Canada’s Chocolate Town — St. Stephen, New Brunswick.
The Role
Reporting to the Chief Revenue Officer, the Client Relations Manager plays a key role in managing and nurturing existing customer and private label relationships while developing new business opportunities aligned with Ganong’s strategic priorities and production capabilities. This role serves as a vital bridge between our clients and internal operations, ensuring seamless communication and alignment between customer expectations and manufacturing demands.
The Opportunity
Join Ganong and become part of our story — where crafting confections to inspire life’s sweetest moments is at the heart of everything we do. Guided by our core values of safety, integrity, boldness, quality, heritage, and fun , we offer an inclusive culture that blends tradition with innovation. Discover opportunities for growth and impact as you help us build lasting partnerships and deliver exceptional value to our customers.
Who You Are
You’re a proactive relationship builder who thrives on connecting customer needs with production realities. You enjoy leading demand calls, collaborating with internal teams, and ensuring that every client receives timely, accurate communication about volumes, timing, and project updates. You’re equally comfortable managing budgets, coordinating production schedules, and driving efficiency improvements that deliver measurable results.
With a strong sense of ownership, you take initiative to identify cost-saving opportunities, track performance, and propose ideas for growth that align with Ganong’s capabilities. You excel at juggling multiple projects, leading cross-functional meetings, and following through to ensure every detail is executed flawlessly. Dependable, detail-oriented, and calm under pressure, you bring both professionalism and a customer-first mindset to every interaction — helping strengthen long-term relationships that support Ganong’s continued success.
Qualifications
- Proven dependability and strong attendance record
- Demonstrated accountability and ownership of work
- Strong multitasking and organizational skills
- Excellent attention to detail and ability to work under pressure
- Administrative proficiency, including Microsoft Office Suite
- Previous customer service or client relations experience
- Experience in a manufacturing or production environment considered an asset
Join Our Sweet Team
Become an integral part of Ganong as the Client Relations Manager , helping us deliver excellence every day. If this sounds like the perfect step in your career, apply online today. We’re actively reviewing and interviewing eligible candidates on a rolling basis, so don’t delay in submitting your application. We appreciate all applicants’ interest, but only those selected for interviews will be contacted.
Customer Service
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Job Description
Company Description
The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times.
GDKN is one of the very few minority business enterprises in North America that has the status of Preferred vendor with world’s largest corporations in various industries including:
- Electric
- Gas
- Telephone Utilities
- Manufacturing
- Defense
- Banking/Financial,
- Information Technology
- Healthcare/Pharmaceutical
The Customer Service Support 1
*Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing, and fulfillment.
*In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
*Assist in identifying potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions as directed.
*Assist in updating internal stakeholders on order status and any issues.
*Support the generation of order related documents as outlined in established processes.
*Support resolution for simple administrative or clerical process issues that follow already defined procedures related to order confirmation, processing and fulfillment.
*Support simple customer orders to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.
*Follow standard procedures regarding order status, invoices, contract balances and share information needed to complete an order to customer facing customer service representatives.
*Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
*Other duties as assigned
Minimum Qualifications
*High school diploma, secondary education level or equivalent
*Two years of related work experience.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Customer Service
Posted 3 days ago
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Date posted: October 16, 2025
Pay: CA$17.53-CA$27.46 per hour
Job description: Customer Service
Job Overview:
We are seeking an enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring a positive experience. This role requires strong communication skills, a knack for problem-solving, and the ability to handle various customer interactions effectively.
Duties
Respond promptly to customer inquiries via phone, and in person.
Provide accurate information regarding products and services.
Assist customers with processing loans, and receiving payments.
Maintain a professional demeanor.
Collaborate with team members.
Qualifications
Proven experience in a customer service role is preferred.
Strong communication skills in English; bilingual or multilingual candidates are highly desirable.
Ability to analyze customer needs and provide tailored solutions.
Excellent phone etiquette and interpersonal skills.
A positive attitude and the ability to work well alone.
-Casual
-Flexible Hours
- Part time/ Full time
Benefits:
Flexible schedule
On-site parking
Work Location: In person
Application method
Email:
Customer Service Expert / Customer Service Representative
Posted today
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Job Description
JOB DESCRIPTION
Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!
The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino’s products and the current offers in order to provide customers with the correct order and best value based on their needs. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino’s personal image and grooming standards.
Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino’s onboarding and orientation.
In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the store’s professional image by participating in the cleaning tasks assigned to all team members.
- Flexible schedules
- Very competitive earnings
- Staff pizzas
- Career growth opportunities
Domino's is an equal opportunity employer.
REQUIREMENTS
- Previous Domino's experience, or experience making pizzas is beneficial
- Friendly and well spoken
- Good math skills to handle cash handling for in-store customer payments
- Speak English fluently in order to serve customers
- Focus on cleanliness and personal hygiene
- Must speak English
- Must have SIN and be legally permitted to work in Canada
- Must be able to work at least two of Friday, Saturday and Sunday shifts
- Food handling certification is preferred
ABOUT THE COMPANY
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
CUSTOMER SERVICE REPRESENTATIVE
Posted 1 day ago
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The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
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CUSTOMER SERVICE REPRESENTATIVE
Posted 2 days ago
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Location: Canada (Remote / On-site / Hybrid)
Job SummaryThe Customer Service Representative is responsible for delivering exceptional service to customers by responding to inquiries, resolving issues, and providing information about the company’s products or services. The role requires strong communication skills, attention to detail, and the ability to maintain professionalism in all interactions.
Company Details
Customer Service Representative
Posted 4 days ago
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Customer Service Representative (Remote)
Suffolk Technologies is seeking a friendly, reliable, and customer-focused Customer Service Representative to join our remote support team. In this role, you will serve as the first point of contact for clients and customers, providing timely and professional assistance via email, chat, and phone. We are looking for someone who enjoys helping people, communicates clearly, and thrives in a virtual team environment.
Key responsibilities include responding to inquiries, processing customer requests, resolving issues efficiently, and maintaining accurate records of interactions. You will collaborate with internal departments to ensure customer satisfaction and provide feedback that helps improve our services and operations.
The ideal candidate has excellent communication and problem-solving skills, a positive attitude, and the ability to multitask while maintaining attention to detail. Prior experience in customer service or call center roles is preferred but not required.
Suffolk Technologies offers competitive pay, flexible working hours, and growth opportunities within a supportive remote culture.
Job Type: Permanent (Remote)
Salary: $38 per hour
Company Details
Customer Service Representative
Posted 13 days ago
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Job Description
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Customer Service Responsibilities list:- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma