87 Client Relations Positions jobs in Canada

Job Description

CSN Alaska Hi-Way is looking for a dedicated and enthusiastic Client Relations Coordinator to join our team in Fort St. John, BC . You’ll be the friendly and professional first point of contact for our clients, helping guide them through the automotive repair process with clarity and care. We’re seeking someone who is eager to learn, values teamwork, and is committed to making a positive impact on the customer experience.

At Lift Auto Group , we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed.

Career Overview/Responsibilities:

Reporting to our highly experienced Location Manager, your duties will include:

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

Requirements

• Previous administrative experience required.
• Strong customer service, computer skills and attention to detail.
• Ability to manage multiple tasks in a fast paced work environment.
• Valid Class 5 drivers license is mandatory.

Benefits

• 100% Company-Paid Comprehensive Coverage

• Career Development Opportunities
• Cutting Edge Facility
• Employee Centric Culture

If you're passionate about delivering exceptional customer service, eager to grow, and ready to be part of a great team —we want to hear from you !

Apply with Lift Auto Group today!

Job Description:

Grade: S5

Referral Level: Level 1

Division: IGM-CSO

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

Under IGM Financial's unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Canada's Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

The Role

As a Client Relations Representative, you will be a significant part of a team that specializes in providing effective solutions and support for Financial Advisors, Dealers and Investors through inbound telephone calls and email.

As a valued member of the client relations team, your responsibilities will include:

• Educating clients on Mackenzie products and services
• Addressing inquiries from our clients through phone calls (inbound/outbound), emails, and fax
• Providing superior customer experiences by guiding our clients towards an appropriate solution
• Building relationships with our clients to create loyalty towards Mackenzie Investments
• Proactively contacting Financial Advisors, Dealers and other Financial Institutions regarding outstanding requirements through fax, email, and/or phone
• Flexible rotating shift from 8:30 am to 6:00 pm
• Hybrid office and remote work environment (3-day office attendance)

We Offer:

Mackenzie Investments is recognized among Greater Toronto's Top Employers.

In addition to a competitive salary starting with bonus opportunities, we offer several flexible and advantageous benefits for you and your family:

• Three weeks of vacation and up to 10 paid personal/wellness days per year
• Flexible benefits plan that lets employees customize coverage to suit their personal needs through a flexible health benefits plan
• RRSP contributions and share purchase plans available to all employees
• Health and wellness program focused on four key pillars including physical, mental, social and financial wellness
• Employees are encouraged to get involved in charities and will receive paid time off to volunteer (up to 2 paid days per year)
• Managers who support your development through coaching and managing opportunities
• Dress for your day policy
• A thorough Employee and Family Assistance program

The following qualifications will assist the successful candidate:Strong customer service and interpersonal skills

• Bilingual (French, Asian & English) is an asset
• Excellent verbal and written communication
• Sound judgment and decision-making capabilities
• Ability to recognize opportunities for sales growth and process improvements
• Post-secondary education in a related field or a keen interest in the financial industry
• Effective time management skills who can perform in a fast-paced, deadline oriented environment
• Related industry or call-centre experience is an asset
• Successful completion of the Canadian Securities Course and/or IFIC is preferred
• Proficient knowledge of Microsoft Office Suite Products

Please visit our career page by clicking on the following link:

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Please apply by September 23, 2025.

Job Description:

Grade: S5

Referral Level: Level 2

Division: IGM-CSO

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

Under IGM Financial's unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Canada's Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

We are Smart People in a Smart Industry:

• Our Client Relations Department is reputable across the industry, consistently ranking within the top tier according to the Advisor Perception Study.
• Client Relations Representatives act as educators in providing information to financial industry professionals to help clients achieve financial success through their eyes.

A career that outperforms

• Gain a strong understanding of the financial services & mutual fund industry.
• Exposure to various roles within the industry through collaboration with internal partners.
• Extensive Training Program (Including FHSAs, RDSPs, RRSPs, TFSAs, RESPs, Pension plans & more).
• Peer coaching & mentorship opportunities with a strong focus on personal growth & development.
• Dynamic work culture where employees are encouraged to learn, develop, & collaborate with talented individuals.
• Fast-paced work environment.

A community that invests in communities

• Volunteer opportunities & Charitable programs (Strategic Charitable Giving Foundation, RDSP)
• A culture that recognizes and celebrates employee milestones and accomplishments
• Financial support offered for employees to complete industry-related courses/certifications

Why should you join the IGM family?

• Be part of a winning culture
• Your opportunity to develop and work with smart, highly capable leaders who are passionate and innovative.
• A fulfilling employee experience – we offer competitive terms, a collaborative/respectful way of working and connect strongly with our community.
• A genuine commitment to diversity and inclusion, through public goals and a variety of external partnerships/employee groups
• An inclusive environment committed to doing business inclusively with qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

The Role

As a Client Relations Representative, you will be a significant part of a team that specializes in providing effective solutions and support for Financial Advisors, Dealers and Investors through inbound telephone calls and email.

As a valued member of the client relations team, your responsibilities will include:

• Educating clients on Mackenzie products and services
• Addressing inquiries from our clients through phone calls (inbound/outbound), emails, and fax
• Providing superior customer experiences by guiding our clients towards an appropriate solution
• Building relationships with our clients to create loyalty towards Mackenzie Investments
• Proactively contacting Financial Advisors, Dealers and other Financial Institutions regarding outstanding requirements through fax, email, and/or phone
• Flexible rotating shift from 8:30 am to 6:00 pm
• Hybrid office and remote work environment (3-day work-from-office weekly)

We Offer:

Mackenzie Investments is recognized among Greater Toronto's Top Employers.

In addition to a competitive salary starting with bonus opportunities, we offer several flexible and advantageous benefits for you and your family:

• Three weeks of vacation and up to 10 paid personal/wellness days per year
• Flexible benefits plan that lets employees customize coverage to suit their personal needs through a flexible health benefits plan
• RRSP contributions and share purchase plans available to all employees
• Health and wellness program focused on four key pillars including physical, mental, social and financial wellness
• Employees are encouraged to get involved in charities and will receive paid time off to volunteer (up to 2 paid days per year)
• Managers who support your development through coaching and managing opportunities
• Dress for your day policy
• A thorough Employee and Family Assistance program

The following qualifications will assist the successful candidate:

• Strong customer service and interpersonal skills
• Bilingualism (French and English) is required
• Excellent verbal and written communication
• Sound judgment and decision-making capabilities
• Ability to recognize opportunities for sales growth and process improvements
• Post-secondary education in a related field or a keen interest in the financial industry
• Effective time management skills who can perform in a fast-paced, deadline-oriented environment
• Related industry or call center experience is an asset
• Successful completion of the Canadian Securities Course and/or IFIC is preferred
• Proficient knowledge of Microsoft Office Suite Products

Knowledge of French and English is required to support clients and Team members within and/ or outside the province of Quebec.

Please visit our career page by clicking on the following link:

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Please apply by September 23, 2025.

Make a Difference in Wealth Management

Do you want to make a meaningful impact in the lives of clients while supporting a high-performing wealth management team? We're seeking a Client Support Associate—a proactive, detail-oriented professional who thrives on being the organizational "glue" that keeps everything running smoothly.

Assante Wealth Management is a well-established and growing firm, trusted for delivering exceptional wealth planning advice to discerning clients. In this role, you'll primarily work behind the scenes to support advisors and ensure seamless client experiences, while also engaging directly with clients when needed.

This is a long-term opportunity to learn the financial planning business, develop your expertise, and grow with an evolving firm. If you're looking for a career—not just a job—in financial services, this role is for you.

Learn more about our values and team:
@

What We're Looking For

• 2–3 years of experience in a client service or support role
• 2+ years in financial services or a related industry
• Preference for candidates with the Canadian Securities Course and/or other financial planning or wealth management training

Who You Are

• Upbeat, personable, and passionate about delivering exceptional client experiences
• Naturally detail-oriented and dependable, with a strong sense of accountability
• Strong work ethic and high standards
• Calm, focused, and professional under pressure
• Trusted, empathetic, and tactful—able to build strong relationships with clients and colleagues
• Collaborative, adaptable, and eager to learn in a dynamic environment
• Open to constructive feedback
• Motivated by growth and by contributing to a team's success

Key Responsibilities

• Prepare for client meetings (agendas, strategy notes, background materials)
• Assist with creating and updating client financial plans, reports, and documentation
• Collaborate with advisors to ensure timely and accurate delivery of advice
• Draft and process paperwork for account openings/closings, transfers, trades, and KYC updates
• Communicate directly with clients to provide updates, follow-ups, and service support
• Maintain organized and accurate client records and data
• Support marketing and client engagement initiatives, including newsletters and events
• Assist with client interactions (answering phone calls, greeting clients) as needed
• Manage multiple projects and shifting priorities while maintaining attention to detail
• Uphold the highest standards of confidentiality, privacy, and integrity

Your Skills

• Excellent organizational, time management, and problem-solving abilities
• Accuracy and attention to detail in all tasks
• Strong written and verbal communication skills
• Ability to follow processes and manage competing priorities
• Tech-savvy and adaptable to new tools and systems
• Collaborative team player who contributes to a positive work environment
• Desire to expand knowledge in wealth management and financial planning

Why Join Us?

• Supportive, engaging team culture
• Ongoing training and professional development
• Career growth opportunities within an evolving firm
• Flexibility and autonomy in your work
• Competitive compensation: $55,000–$65,000 (commensurate with experience)
• Health and dental benefits
• RRSP matching program (after one year)
• Free downtown London parking

Assante Wealth Management values diversity.
We're proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds. If a job applicant requires an accommodation during the application or selection process, we will work with the applicant to meet the accommodation needs.

Company : ABC Nova Scotia

Join ABC Fitness, the leading technology provider for the fitness industry

Job Description

J oin ABC Fitness and become part of a culture t hat's as ambitious as it is authentic. L et's transform the future of fitness—together

Our Values

Best Life

We believe great work begins with great people. That's why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact.

Growth Mindset

We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunitie s, we empower you to reach new heights—personally and professionally.

One Team

From day one, you'll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive.

ABC Fitness is looking for a Client Support Representative to join our team In this role, you'll be the first point of contact for our clients and their members, assisting with billing inquiries, account updates, policy guidance, and dispute resolution. If you enjoy problem-solving and providing excellent customer service, we'd love to hear from you

• Assist clients and their members via inbound calls, emails, and live chat .
• Research member accounts to ensure all requests align with club policies.
• Communicate with clients and members when additional documentation is needed.
• Ensure accuracy and proper documentation of all interactions.
• Meet or exceed Key Performance Indicators (KPIs) , including adherence, call times, and quality.
• Handle high-volume inbound interactions in a fast-paced environment.
• Collaborate with internal teams to resolve complex issues.

• 1 to 2 years of experience in software support or a contact center (preferred).
• Remote work experience is beneficial.
• Ability to type at least 45 words per minute .
• A wired home internet connection and a dedicated home workspace .
• Availability Monday to Friday, 7 AM – 9 PM CT for training and assigned shifts (shifts are scheduled based on seniority and preference, with the possibility of weekend/holiday coverage).
• Fluency in English (Spanish or French bilingual skills are a plus).
• Strong communication and active listening skills.
• Ability to handle difficult conversations and de-escalate issues.
  Problem-solving mindset and adaptability in a changing environment.

WHAT'S IN IT FOR YOU:

• Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset

• Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO

• Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam

• Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws

• Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement

• Medical/Dental/Vision coverage

• EAP – we get you help when you need it. Period.

• Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16

And more – so many benefits we couldn't even fit them all here

Please note that the salary information shown below is a general guideline only and based on employees in Canada and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for Canada based candidates for this position is $45,000 CAD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions.

At ABC Fitness, we don't just build technology— we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don't meet every requirement.

ABC'S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:

ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn't just the right thing to do— it's a business imperative. Learn more at

About ABC Fitness

ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members , and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients.

From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox , ABC Ignite, ABC Trainerize , and ABC Evo. Let's make your fitness vision a seamless reality, together.

Learn more at

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

Job Description

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role

The Client Support team is part of our frontline team providing 24x7 customer and technical support that will help ensure our Global Relay App Services are running properly for each customer. They provide end user support, troubleshooting services using creative probing to resolve any technical issues.

The team's responsibility includes but not limited to managing requests related to our customer's Global Relay App Services such as Global Relay App Instant Messaging, Texting, Voice, WhatsApp and Personal Search to our customers, providing prompt and courteous implementation assistance to our customers.

The team can effectively communicate both verbally and in writing as well as in-depth collaboration with internal support and product teams in a fast-paced environment to mitigate risks and mistakes in a production environment.

So, if you enjoy learning new things, getting to the bottom of technical issues, sifting around log files, configuring software or troubleshooting in house solutions, this is the opportunity for you!

Your responsibilities

• Communicate with Global Relay App customers and Internal Teams in managing our Global Relay app services to our customers via phone calls, emails and ticketing system
• Taking ownership of requests and cases for Global Relay App services which includes Onboarding, Provisioning and Implementation of Global Relay App services and all its features such as;
  • Instant Messaging and Directory Management
  • Texting and Voice features the includes managing GR App numbers (Virtual, Hosted & Ported)
  • Enabling WhatsApp services on GR App numbers including Corporate Number onboarding
  • Managing GR app features such as International Feature enablement
  • This may also include managing SAML/SSO and Directory Sync/SCIM for our GR app services
• Provide first level GR app Application support and management for our GR App customers including user and license management
• Use Salesforce, JIRA and various internal systems as well as 3rd party carrier platforms to manage customer requests and incidents related to Global Relay App
• Provide beta testing and demo visibility on new releases and services within the Global Relay App Services
• Analyze feature requests, bug issues and creating escalation tickets to 2nd level Application Support and respective product teams for investigation and resolution
• You will help us understand customer trends, documenting and reporting what you observe to your Lead in order to better improve the customer experience
• You will help us understand customer trends, documenting and reporting what you observe to your Lead in order to better improve the customer experience
• Frequently engage with internal teams to drive sales, development, resolution of issues and major incident activities, handling all customer facing communications to set clear expectations through closure
• Capture, reuse and share knowledge using our in-house solutions, contribute to the learning and success of your team, and the company through collaboration and aiding in documentation
• Work closely with product development teams and QA teams to test new features before releases, bug fixes and surfacing meaningful customer feedback
• Act as an escalation point or Point of Contact for both technical and procedural issues related to Support or customer issues

About you

• Minimum of 1 - 2 years of experience in a SaaS Business type model and Message Applications
• Minimum of 1 - 2 years of experience in a Helpdesk or Service Desk environment
• Able and willing to work with challenging customers with time constraints
• Able to work in a flexible changing shift

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, corporate bonuses, and an RRSP contribution matching program.

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range

$60,000—$70,000 CAD

What you can expect:

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit