115 Client Relations jobs in Richmond
Client Relations & Sales Manager
Posted 1 day ago
Job Viewed
Job Description
Job Description
Client Relations & Sales Manager
Company: Million Air Reports to: Executive Vice President of Global Development
Objective
The Client Relations & Sales Manager will attract, develop, and maintain client relationships through outstanding customer service while driving fuel sales, hangar sales, and event revenue at Million Air Vancouver Canada. They will ensure every tail is touched, tracking and engaging with all transient customers, optimizing hangar occupancy, and reviewing tenant status to maximize revenue. Additionally, they will be responsible for meeting sales KPIs, achieving growth and revenue targets, and reporting results directly to the EVP.
Key Responsibilities
- Client Relationship Development - Build and maintain relationships with corporate flight departments, private jet owners, and key industry partners.
- Direct Customer Engagement - Act as the primary contact for customers and senior executives, ensuring a seamless experience.
- Ensure Every Tail is Touched - Track and engage all transient aircraft, ensuring every customer is contacted and provided with outstanding service.
- Fuel Sales Growth - Develop and execute strategies to increase fuel sales, identifying and attracting new clients.
- Hangar Sales & Leasing - Market and fill available hangar space, ensuring optimal occupancy and revenue.
- Event-Driven Revenue - Plan and execute events that drive additional revenue and increase customer engagement.
- Meet Sales KPIs & Growth Targets - Consistently achieve sales performance goals, ensuring revenue and business growth targets are met.
- Industry Networking & Travel - Attend trade shows, seminars, and conferences, representing Million Air and expanding business opportunities.
- Market Analysis - Assess the territory's potential, track competitors, and determine the value of existing and prospective customers.
- Strategic Sales Planning - Personalize and execute a sales strategy for the location, coordinating with marketing and other departments.
- CRM & Reporting - Utilize CSI 2.0, WINGX, Salesforce, T-FBO, and FuellerLinx to log sales activity, track customer interactions, monitor fuel and hangar sales, and generate daily, weekly, and monthly reports for the EVP.
- Customer Service & Retention - Work with LSPs, Valet, and CSRs to welcome and retain new customers and tenants through exceptional service.
- Cross-Selling Million Air Services - Promote additional services, including maintenance, charter, and FBO offerings at other locations.
- Security & Badging Oversight - Manage the security badging system, ensuring proper access control for employees and customers.
- Problem Resolution - Address and resolve customer service issues, ensuring a high level of client satisfaction.
Qualifications
- Proven sales experience in private aviation, FBO operations, or luxury hospitality.
- Strong understanding of fuel sales, hangar leasing, and transient customer engagement.
- Proven ability to meet and exceed sales KPIs and revenue targets.
- Proficiency in CSI 2.0, WINGX, Salesforce, T-FBO, and FuellerLinx preferred.
- Excellent relationship-building, negotiation, and communication skills.
- Self-motivated, results-driven, and able to work independently.
- Willingness to travel and represent Million Air at industry events.
- Ability to thrive in a fast-paced, customer-focused environment.
Why Join Million Air?
- Lead sales efforts at a high-profile private aviation location.
- Be part of an industry leader known for excellence and innovation.
- Work with a dynamic team committed to redefining luxury aviation services.
- Opportunity for professional growth and performance-based incentives.
If you're ready to elevate your aviation sales career, apply now and join Million Air's mission to set the standard in private aviation!
Customer Service Associate

Posted today
Job Viewed
Job Description
**Pay: 17.85$-18.81$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
6415 Victoria Dr Vancouver, BC V5P 3X5
Customer Service Associate

Posted today
Job Viewed
Job Description
**Pay: 17.85 - 18.81$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
1135 Tanaka Court, Suite 110, New Westminster, BC V3M 0A6
Customer Service Associate

Posted today
Job Viewed
Job Description
**Pay: 17.85-18.81$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
20501 56th Ave, Langley, BC V3A 4H8
Customer Service Associate

Posted today
Job Viewed
Job Description
**Pay: 17.85 - 18.81$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
985 Nicola Ave, Port Coquitlam, BC V3B 8B2
Customer Service Associate

Posted today
Job Viewed
Job Description
**Pay: 17.40-18.34$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
6925 King George Blvd, Surrey, BC V3W 5A1
Customer Service Associate

Posted today
Job Viewed
Job Description
**Pay: 17.85 - 18.81$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
1301 United Boulevard, Coquitlam, BC V3K 6V3
Be The First To Know
About the latest Client relations Jobs in Richmond !
Customer Service Associate

Posted today
Job Viewed
Job Description
**Pay: 17.85 - 18.81$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
2739 Barnett Highway, Coquitlam, BC V3E 1K9
Invoicer (Customer Service)
Posted 1 day ago
Job Viewed
Job Description
Job Description
JOB SUMMARY:
The Invoicer is responsible for invoicing the customer orders which have been filled that day, to accurately bill the customers. This will allow orders to be ready to send out promptly. Invoicers are also responsible for some order-entry and filing.
MAIN RESPONSIBILITIES:
Invoice Entry Requires:
- Accuracy in noting changes to pick lists and confirming the correct quantities in the system.
- Ability to sort out piece-count discrepancies and confirm the pickers piece count matches the BOL piece count.
- Speed with data entry, to invoice orders in the most productive and accurate manner possible.
- Being familiar with shipping companies’ areas of service and schedules, to facilitate safe, speedy and cost-efficient delivery of goods to customers.
Order Entry Requires:
- Uploading email and fax orders into the system and handling EDI orders as required.
Shipping Requires:
- Accuracy in completing bills of lading to ensure information for the carrier is complete.
- Double checking bills of lading to ensure that all information is correct.
Other duties as required include:
- Accurate filing.
- Other clerical or computer duties as assigned.
QUALIFICATIONS + EXPECTATIONS:
- One year of previous office experience.
- Self-initiative and the ability to work without direct supervision
- Strong problem solving and judgement skills.
- Clear written communication.
- Ability to assess when assistance is needed.
- Excellent organizational skills.
- High productivity and accuracy with processing large amounts of paperwork.
- Intermediate keyboard and computer skills – Word, Excel, Outlook and the ability to learn new systems as needed.
COMPENSATION + WORKING CONDITIONS:
- This is a part–time and permanent role (24 hours/week) with a starting hourly rate of $22.65.
- There may be opportunities for additional shifts when vacation coverage is required.
- The regular schedule is Sunday (9am-5pm), Monday (6pm-2am) and Thursday (6pm-2am).
- 6% vacation accrual, and 3 weeks of vacation time after the first year of employment.
- One Roving Stat (personal day) per year.
- On-site parking.
PERKS + CULTURE:
Focus on Wellness:
- EFAP immediately upon hire.
- Generous paid time off (3 weeks’ vacation and personal day).
- Paid sick time, including dependent sick time for those with children (up to 13 days per year).
- Fitness + Well-being Subsidy
- Discounted grocery and wellness products and lunch program.
- On-site gym.
- Dog friendly office.
- Scent-free environment.
Focus on our Community:
- Partnerships with Quest Food Exchange and The Downtown Eastside Women’s Centre.
- Paid volunteer hours.
Focus on the Environment:
- Transit Subsidy – up to 100%
- Shuttle Service from/to 22nd SkyTrain station.
- Cycling Subsidy
- Indoor bike lock up area.
- Recycling + Composting Program, including multiple zero-waste boxes.
- Partnership with Urban Impact.
APPLICATION INFORMATION:
Please apply with your resume listing relevant experience. Must be located in the Lower Mainland and be able to commute to our location.
Horizon is an equal opportunity employer valuing diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, ancestry, colour, place of origin, gender, gender identity, age, religion, disability, family status, sexual orientation, or any other status or characteristic protected by law. If you require assistance or a reasonable accommodation in any aspect of the application process, please contact the People + Culture department.
About Horizon Grocery + Wellness:
Horizon Grocery + Wellness is a leading distributor of organic and natural foods, household products, supplements, and natural personal care items, servicing thousands of locations across Western Canada. We thrive as a market leader via effective partnerships and primary relationships with our valued retailers and suppliers. We are a privately owned, 100% Canadian company with a 150,000 square foot Grocery facility and a 40,000 square foot Wellness facility located in south Burnaby, BC. Horizon Grocery + Wellness is the cornerstone of the Horizon Group, a privately held, Canadian-owned group of companies with distribution facilities servicing over 6000 customers across Canada.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Job Description
We at Associa, one of BC’s largest Property Management companies, are excited to welcome a Customer Service Representative to support our growing and diverse portfolio of strata clients.
This position plays a key role in assisting customers with any inquiries or issues they may have whether by phone, email, or in person. It requires a service-oriented mindset and a friendly, personable approach to each interaction.
This role is based in our Surrey Branch , ideal for individuals who are passionate about helping others and eager to build a career in customer service.
Job Duties and Responsibilities Duties include but are not limited to:
- Coordinate with customers to resolve any billing inquiries, account verification, balances and other inquires with homeowner accounts. i.e. process for waiving fees/fines, charges to accounts, accounts number and or balance. Also answer basics questions regarding TownSq.
- Act as the first point of contact for customers seeking help with products or technical issues over the phone, through email or office walk ins.
- Provide troubleshooting and technical assistance to customers.
- Assess the customer's needs and translation into solutions.
- Respond to assigned customer service email boxes within 24-48 hours
- Other duties as assigned.
Requirements
- High School diploma or GED required
- 2–3 years of customer service or closely related experience
- Tech-savvy – must be comfortable using Microsoft Office Suite including Teams, GoToMeeting, and Outlook
- Proactive mindset – able to take initiative when handling calls and responding to emails
- Friendly and approachable personality
Benefits
Competitive Salary & Comprehensive Benefits Package, including:
- Paid Personal Days
- Paid Sick days
- Paid Vacation
- Extended Heath and Dental
- Benefits Plus
- Certified "Great Place to Work" by employees 5 years in a row!
If you have the skills to succeed in this position please send your resume today!