473 Client Relationship Manager jobs in Canada
Manager, Client Relationship Manager
Posted today
Job Viewed
Job Description
Job Description
Description
Leveraging our standard technologies and process, coupled with our people and corporate structure, we deliver a unique end result for our clients. Our clients will experience increased employee productivity, predictability in capital and operating expenditures, reduced downtime and risk, improved employee morale, reduced lost revenue and enhanced business agility.
The Manager, Client Relationship Managers must be able to deliver effective leadership, strategy, follow-up and direction that aligns with the overall goals of the organization.
The Manager, Client Relationship Managers will work directly with the client team and VC3’s technical teams to ensure the smooth and successful delivery of technical services – service desk, project work, proactive maintenance, procurement, training, and ongoing support.
To deliver an exceptional result, you will need to stay abreast across service delivery, technology upgrade cycles, and project schedules as well as current and future client needs. We are a data driven company and analysis for decision making and overall strategy is ongoing.
Culture is an integral part of working at VC3. Our company values represent the most important values, the ones we live by:
Passionately Curious
We challenge the status quo seek continual improvement and are constantly learning.
Go Beyond
We show our care through positively impacting others through our actions properly communicating expectations, and executing them consistently
Serve as One
Together we are greater than the sum of our individuals, and that teamwork is essential to success
Own It
We have the courage to do what’s right, resolve to take responsibility, and the grit to cross the finish line
Our Noble Promise - “Developing Growth Minded People” – This is the driving force behind our values and why we do what we do.
Key Responsibilities
- Perform staff reviews, coaching, performance accountability, manage headcount, hiring and overall HR management for your team.
- Build a culture of continuous improvement via feedback, coaching and staff development.
- Ensure team members lead regular check-in meetings with the client, covering client satisfaction, issue trending, ongoing/upcoming projects, system performance, change management, and potential technical improvements.
- Assist team with development and delivery of high value client reporting and communication.
- Train your team on managing day to day client requests, such as invoice questions, client concerns, and escalations.
- Help your team understand the planning, schedule, scope, and budget cycles for project implementations.
- Coach team to understand their client Roadmaps, Budgets, and Annual Planning, so that we can help clients achieve technology objectives and meet required standards by obtaining the correct technical solutions.
- Facilitate communication, cooperation, and continual improvement with other departments to ensure we provide an exceptional client experience.
- Work with the team to ensure accurate and timely submission and payment of invoices.
- Ensure that workflows and procedures are being followed.
- Ensure objectives are clear, that progress is tracked, and that results are reviewed; instill a culture of high performance.
- Ensure quality administrative results from your team. For example, real-time time entry, timely submission of timesheets and expenses, frequent and business appropriate client communications, and overall professionalism
- Act as an escalation point for critical client issues, communicate and manage communication with clients and internally as required.
- Proactive issue trending and data reporting for the improvement of key metrics.
- Communicate with all parties in a constructive manner to guarantee client expectations are met.
- Responsible for the scheduling, time and utilization management of team members.
- Leading and managing business initiative planning that may include business cases, data & financial analysis, risk assessments, cost/benefit analysis, and feasibility studies.
- Develop, implement, and effectively maintain processes, standards, guidelines and procedures within the department. Ensure this documentation is followed by all and is posted in an area accessible to team members and other departments that may need it.
- Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders, and post incident reviews.
- Liaise with internal and external resources to provide detailed analysis of the operations and opportunities for improvement to meet SLA's and internal efficiencies.
- Maintain a deep knowledge of technology products and services applicable to the client base, including hardware, software and VC3 services.
Additional Responsibilities:
- Build relationships with clients and team members and serve as a trusted point of contact.
- Provide timely responses and guidance to client and internal requests.
- Maintain accurate and up to date documentation.
- Maintain accurate and real time up to date timesheets.
- Attend, present training & lead team meetings as required.
- Assist CRMs with continuous improvement initiatives.
- Be a leader within the company, attending staff events, participating in meetings, encouraging a positive morale and holding all employees accountable. Set the example to follow for client service
Skills, Knowledge & Expertise
- Relationship Building: Must demonstrate the ability to build and manage relationships with clients (internal and external) through consistent and proactive communications. This is most effective by acting responsive and being reliable to client needs.
- Collaboration: You will need to network throughout the organization to pull in the appropriate resources to address the customer’s needs throughout their lifecycle.
- Business Analysis: You must be able to identify and assess a client’s business goals, needs and perceptions. By performing analysis on that information and working with various teams within VC3, this information is transformed in to winning solutions for the client.
- Data Analysis: You must have the necessary experience and knowledge in order to assess the internal performance. These metrics will include analysis of Key Performance Indicators that define client use, like costs, risks and profit. The ability to assess a client’s use of VC3 services is also key in identifying long running issues or trends.
- 3 years + technical experience is required.
- 3 years + in progressively responsible Management roles.
- ITIL Foundations certification is required, ITIL Practitioner or above desired, Microsoft MCP or above required, equivalents i.e. CIPS ISP, ITCP or Management Diploma.
- Strong organizational, time management, presentation and customer service skills.
- The ability to prioritize multiple issues or initiatives simultaneously is expected.
Business Development
Posted today
Job Viewed
Job Description
Job Description
Business Development Representative – Security (Atlantic Region)
Location: Halifax
Founded in 1995, Admiral has been a trusted name in the security industry for 30 years, providing reliable and professional security solutions to businesses, residential properties, and event organizers. Our mission is to deliver innovative, high-quality security services while upholding our core values of integrity, excellence, and customer satisfaction. We are committed to fostering a culture of teamwork, continuous improvement, and strong client relationships.
As we continue to grow, we are seeking a Business Development Representative to drive expansion and establish new partnerships in the Atlantic region. This is primarily a B2B (Business-to-Business) sales role, focused on promoting and selling our range of security services, including video monitoring, alarm response, private detective services, and other security solutions to commercial clients, property managers, and businesses.
Key ResponsibilitiesExpand market presence by recruiting new B2B clients and securing contracts for a range of security services, including video monitoring, alarm response, and private detective services
Identify business opportunities through direct outreach, networking, and industry research
Promote Admiral’s security solutions to potential clients, including businesses, property managers, and event organizers
Establish long-term business relationships and position Admiral as a trusted security provider
Negotiate contracts and service agreements that align with client needs and company objectives
Monitor industry trends and competitors to identify growth opportunities
Attend networking events, conferences, and trade shows to promote the company's services
Coordinate with internal teams to ensure excellent service delivery and client satisfaction
Experience in B2B sales, business development, or a related field (security industry experience is an asset)
Strong negotiation and communication skills
Ability to analyze client needs and present tailored security solutions
Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM tools
Bilingual (English/French) is an asset
Valid driver’s license and ability to travel (90% on the road)
Competitive base salary with commission
Company vehicle and phone provided
On-site gym for employee wellness
On-site parking for convenience
Opportunity for career growth in a dynamic and expanding industry
If you are a motivated professional looking to make an impact in the security industry, apply today.
Business Development
Posted today
Job Viewed
Job Description
Job Description
Business Development Representative – Security (Atlantic Region)
Location: Southern New Brunswick (with travel across the Atlantic region)
Founded in 1995, Admiral has been a trusted name in the security industry for 30 years, providing reliable and professional security solutions to businesses, residential properties, and event organizers. Our mission is to deliver innovative, high-quality security services while upholding our core values of integrity, excellence, and customer satisfaction. We are committed to fostering a culture of teamwork, continuous improvement, and strong client relationships.
As we continue to grow, we are seeking a Business Development Representative to drive expansion and establish new partnerships in the Atlantic region. This is primarily a B2B (Business-to-Business) sales role, focused on promoting and selling our range of security services, including video monitoring, alarm response, private detective services, and other security solutions to commercial clients, property managers, and businesses.
Key ResponsibilitiesExpand market presence by recruiting new B2B clients and securing contracts for a range of security services, including video monitoring, alarm response, and private detective services
Identify business opportunities through direct outreach, networking, and industry research
Promote Admiral’s security solutions to potential clients, including businesses, property managers, and event organizers
Establish long-term business relationships and position Admiral as a trusted security provider
Negotiate contracts and service agreements that align with client needs and company objectives
Monitor industry trends and competitors to identify growth opportunities
Attend networking events, conferences, and trade shows to promote the company's services
Coordinate with internal teams to ensure excellent service delivery and client satisfaction
Experience in B2B sales, business development, or a related field (security industry experience is an asset)
Strong negotiation and communication skills
Ability to analyze client needs and present tailored security solutions
Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM tools
Bilingual (English/French) is an asset
Valid driver’s license and ability to travel (70% on the road)
Competitive base salary with commission
Company vehicle and phone provided
On-site gym for employee wellness
On-site parking for convenience
Opportunity for career growth in a dynamic and expanding industry
If you are a motivated professional looking to make an impact in the security industry, apply today.
Business Development
Posted today
Job Viewed
Job Description
Job Description
Who we are
We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since the 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.
What we offer
- Birthday off
- Health, dental, and employee assistance program benefits
- Annual profit-sharing
- Employee share ownership program (ESOP)
- RRSP matching after 1 year of employment
- Access to EBH University for personal & professional growth
Onsite work location
This role will be onsite, based out of the Calgary Branch #104, 11080 50th Street SE, Calgary, AB T2C 5T4.
About the Role:
As a Process Instrumentation, Automation, and Controls Business Developer , you will promote our Process Instrumentation, Automation, and Control products to our current customers and propose solutions to new customers. You’ll engage with end users, OEMs, system integrators, consulting engineers, and our branch network to ensure that our Process Automation product solutions are well represented and supported.
What to expect in the role
- Sales Growth: Develop and execute strategic sales plans for new and existing customers. Build and maintain relationships with key decision-makers to drive sales of technical products.
- Customer Service: Provide exceptional support, identify customer needs, and ensure positive experiences. Facilitate communication between customers and suppliers and offer technical support.
- Quotations: Assist in determining technical specifications, preparing quotations, and following up on opportunities.
- Internal Relations: Support branch sales teams with technical expertise and conduct joint sales calls. Collaborate with Technical Inside Sales for accurate pricing and product data.
- Training: Create and deliver training materials and sessions for customers and internal teams. Coordinate technical supplier training for branch staff.
- Quality Control: Take action to prevent quality issues, document problems, and ensure high standards are maintained.
Ideal candidate profile
- Diploma or degree in a related field.
- 2+ years of experience in the technical industry (Process Instrumentation, Automation, and Control).
- 3+ years in a technical outside sales role.
- Proficiency in MS Office Suite and cloud-based platforms like Teams and CRM systems.
- Strong verbal and written communication skills, including delivering presentations.
- Proven ability to build strategic partnerships and respect cultural diversity.
- Reliable transportation is required.
Our Core Values: Celebrating the Past, Empowering the Future
Teamwork l Integrity l Continuous Improvement l Resilience l Empowered
We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note only candidates selected for an interview will be contacted.
#41PACBD
Business Development Manager
Posted 24 days ago
Job Viewed
Job Description
We are seeking a dynamic and results-driven Business Development Manager to join our team. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. If you are a motivated self-starter with a passion for sales and a proven track record of success, we want to hear from you.
Responsibilities:- Develop and implement strategic sales plans to achieve company goals
- Identify and pursue new business opportunities through networking, cold calling, and other methods
- Build and maintain strong relationships with clients to ensure customer satisfaction and retention
- Negotiate and close deals with clients to meet sales targets
- Collaborate with cross-functional teams to drive business growth and innovation
- Bachelor's degree in Business Administration, Marketing, or related field
- Proven track record of success in business development or sales roles
- Excellent communication and interpersonal skills
- Strong negotiation and closing skills
- Ability to work independently and as part of a team
If you are a strategic thinker with a passion for driving business growth, we want to hear from you. Apply now to join our team as a Business Development Manager.
Company Details
Business Development Manager
Posted today
Job Viewed
Job Description
Are you ready to take your career to new heights? Randstad, the world's leading partner for talent, is on the lookout for a passionate and driven Business Development Manager to join our vibrant team in Mississauga. If you're excited about forging new client partnerships and maximizing opportunities in the GTA, this is the role for you!
At Randstad, we don't just offer jobs; we provide opportunities for growth, empowerment, and endless possibilities. Join our passionate team and become part of a global network dedicated to shaping the future of talent solutions.
What you get to do:
- Dive headfirst into the world of client partnerships, proactively seeking out new opportunities across our target regions.
- Be the architect of success by facilitating our Sales team's engagement with key decision-makers at the Senior Executive and Management levels.
- Foster lasting relationships with our valued clients, serving as their primary point of contact and ensuring they receive top-notch service from Randstad Canada.
- Lead the charge in developing business strategies tailored to our branch delivery teams, driving growth and innovation.
- Collaborate seamlessly with internal teams to showcase the full breadth of Randstad Canada's offerings to our esteemed clientele.
- Unleash your strategic prowess by employing cutting-edge client hunting practices, backed by thorough market analysis and constant vigilance for revenue-generating opportunities.
- Keep a finger on the pulse of the market and industry trends, providing invaluable insights to our Management team.
What you bring to the table:
- 1-3 years experience selling staffing services in the industrial support / skilled-trades industry
- A proven track record of conquering new business territories and achieving stellar results.
- A passion for delivering exceptional customer service, both internally and externally.
- A can-do attitude and an unwavering commitment to teamwork and company triumphs.
- Confidence in navigating the realms of Executive and Management contacts, both within and outside the organization.
- Masterful internet sleuthing skills - because in today's digital age, knowledge truly is power!
What's in it for you:
- Hybrid work environment
- Competitive base salary and bonus plan
- Wellness spending account and an ergonomic reimbursement program to equip your home office
- Randstad has been named one of Canada's Best Workplaces by Great Places to Work for more than 10 consecutive years, and one of the Best Workplaces for Women
- 3 weeks (15 days) paid vacation in your first 12 months plus additional care days and corporate holidays
- Work in a fast-paced atmosphere, where every day is different and the challenges are varied
- The chance to progress within an authentic, supportive and growing organization
- A collaborative and participative leadership style
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.
#
Director, Business Development
Posted 1 day ago
Job Viewed
Job Description
The **Director Business Development** is responsible for the generation of new business opportunities. This is supported by the creation of compelling and strategic proposals, presentations and multiple client entry strategies. This is an independent contributor role.
Now, if you were to come on board as our **Director Business Development**, we’d ask you to do the following for us:
- **Lead Generation/Prospecting:** Market research to source new business opportunities.
- **Communication:** Letters, emails, writing proposals, preparing presentations. Leads, directs and communicates strategy between internal and external stakeholders.
- **Relationship Management:** Multiple level contacts within client organizations. Builds long-term account value with executive c-level relationships. Manages internal relationships required to ensure solution meets clients’ key decision criteria.
- **Strategic Planning:** Develops compelling strategies for client contact, relationship management, bidding and winning, leads long-term strategic planning.
- **Database Management:** Creates and maintains accurate records of all client contact and opportunity details.
- **Pipeline Management:** Demonstrated experience building a healthy pipeline of opportunities and accurately forecasting future business wins.
- **Time Management:** Successfully multi-tasks, creates a sense of urgency and works within deadlines.
- **Event Management:** Plan and support client events.
- **Report Completion:** Relevant to YTD results, strategic plans and annual budgets
- **Negotiations:** Ability to negotiate successful contract execution with clients. Develop proposals, deliver presentations, and gain consensus.
- **Project Management:** Lead / liaise with project team and SMEs.
Think you have what it takes to be our **Director Business Development**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Min 5+ years’ experience in an active hunter sales role with no limits on commissions.
- High degree of resiliency and very entrepreneurial in approach.
- Demonstrated experience delivering sales success results.
- Willing to adopt our proven sales model which provides the opportunity to leverage your sales acumen while being open and committed to learning a new go to market sales approach.
- Hands-on Sales Professional; sales process focused, relationship builder both internally and externally.
- Territory management expertise, ideally in the B2B space or Events and Hospitality Services.
- High degree of personal accountability, integrity and assertiveness to manage the internal sale and deliver required outcomes.
- Strong communication, problem solving and negotiation skills.
- Effective time-management skills.
- Excellent interpersonal as well as verbal and written communication skills.
- Proficiency in MS Word, Excel, PowerPoint, Outlook and CRM applications.
- Ability to travel approximately min of 30% of the time.
Be The First To Know
About the latest Client relationship manager Jobs in Canada !
Director, Business Development
Posted 1 day ago
Job Viewed
Job Description
The **Director Business Development** is responsible for the generation of new business opportunities. This is supported by the creation of compelling and strategic proposals, presentations and multiple client entry strategies. This is an independent contributor role.
Now, if you were to come on board as our **Director Business Development**, we’d ask you to do the following for us:
- **Lead Generation/Prospecting:** Market research to source new business opportunities.
- **Communication:** Letters, emails, writing proposals, preparing presentations. Leads, directs and communicates strategy between internal and external stakeholders.
- **Relationship Management:** Multiple level contacts within client organizations. Builds long-term account value with executive c-level relationships. Manages internal relationships required to ensure solution meets clients’ key decision criteria.
- **Strategic Planning:** Develops compelling strategies for client contact, relationship management, bidding and winning, leads long-term strategic planning.
- **Database Management:** Creates and maintains accurate records of all client contact and opportunity details.
- **Pipeline Management:** Demonstrated experience building a healthy pipeline of opportunities and accurately forecasting future business wins.
- **Time Management:** Successfully multi-tasks, creates a sense of urgency and works within deadlines.
- **Event Management:** Plan and support client events.
- **Report Completion:** Relevant to YTD results, strategic plans and annual budgets
- **Negotiations:** Ability to negotiate successful contract execution with clients. Develop proposals, deliver presentations, and gain consensus.
- **Project Management:** Lead / liaise with project team and SMEs.
Think you have what it takes to be our **Director Business Development**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Min 5+ years’ experience in an active hunter sales role with no limits on commissions.
- High degree of resiliency and very entrepreneurial in approach.
- Demonstrated experience delivering sales success results.
- Willing to adopt our proven sales model which provides the opportunity to leverage your sales acumen while being open and committed to learning a new go to market sales approach.
- Hands-on Sales Professional; sales process focused, relationship builder both internally and externally.
- Territory management expertise, ideally in the B2B space or Events and Hospitality Services.
- High degree of personal accountability, integrity and assertiveness to manage the internal sale and deliver required outcomes.
- Strong communication, problem solving and negotiation skills.
- Effective time-management skills.
- Excellent interpersonal as well as verbal and written communication skills.
- Proficiency in MS Word, Excel, PowerPoint, Outlook and CRM applications.
- Ability to travel approximately min of 30% of the time.
Business Development Representative
Posted today
Job Viewed
Job Description
Business Development Representative
100% Remote (Not Work From Home!)
Commission-Based | 1099 Contractor | Daily Bonuses
Are you a motivated, people-focused professional looking for a high-reward opportunity? No experience? No problem! If you have the drive, Horizon Payments has the system to help you succeed.
What We Offer:
- 100% remote work (but NOT work-from-home—active, on-the-go role!)
- No experience needed —we provide full training and support
- High commission structure with monthly residuals and daily bonuses for top performers
- B2B sales—go business-to-business to offer cost-saving solutions
- Uncapped earning potential—your hustle = your paycheck
- The freedom to work independently while being part of a high-energy team
What You’ll Do:
- Engage business owners and decision-makers in person
- Offer payment processing solutions that help businesses save money
- Build rapport and establish trust with potential clients
- Present and promote company offerings to generate new business
- Utilize creative outreach and marketing strategies to drive sales
Who You Are:
- Self-motivated, confident, and goal-oriented
- Excellent communicator with strong interpersonal skills
- Comfortable working on a commission-only basis (unlimited earning potential!
- Eager to learn and grow—no experience needed
- Thrives in a fast-paced, entrepreneurial environment
If you're ready to take control of your income and help businesses save money, APPLY NOW!
Business Development Manager
Posted today
Job Viewed
Job Description
Job Description
Since 1975, Holmes + Brakel has been delivering unparalleled services in the furniture industry. Specializing in offices and workplaces, we offer a full suite of services that encompasses design, sourcing, and installation. Our success would not be possible without our unwavering customer focus; as a family business, we have been able to maintain that focus since we started. We are looking to add a new member to our sales team: someone who understands the industry, has a proven sales ability, and is ready to work under the heat and pressure of a growing company. As our newest Business Development Manager, you will use your experience in sales—from first introductions to contract negotiations— to grow our customer base and manage relationships with existing clients. When you are not involved in sales directly, you will be working on our strategy and tactics. After researching and analyzing our current base and prospects, you will present and recommend new ideas to the management team. We are looking for someone with more than just a good sales pitch: you understand and anticipate client needs and integrate them into your sales tactics and overarching plans. Whether you are thinking about how to change offerings to match market trends, or finding ways to one-up the competition, iteration and improvement are the words you live by. Practically speaking, you will: * Build relationships with new and existing clients through setting up sales meetings. * Research, identify, and contact/cold call prospective clients for new business. * Generate end-user prospects and Centre’s of Influence (COI) who will refer leads. * Negotiate contracts and close deals. * Set sales targets and provide sales support. * Work across departments (e.g., design, project management, etc.) to increase sales opportunities and maximize revenue. * Maintain knowledge of current market trends and competitors. * Attend industry functions/conferences/trade shows as needed. Your ability to organize, plan, analyze needs, communicate with clients, remain calm under pressure and never let a small detail slip through the cracks will contribute to your success in this role. If this sounds like you, we cannot wait to hear from you! Working with Holmes + Brakel: This is a full-time, permanent position from Monday-Friday in our Vancouver office. You will travel to meet with clients within Vancouver and the surrounding area. You will receive a competitive annual base salary commensurate with experience, plus commission structure. You will also enjoy health benefits, paid vacation, and car and cell phone allowances. While we’ve experienced great success over the years, we’ve also stayed true to our roots as a family business. Our employees love it here, people tend to stay with us for a long time, and we hope you will too! Qualifications: * 3 to 5 years’ experience in a similar role * Experience in a client-facing sales or business development role * Experience in the contract furniture/interior design or a related industry * Experience with contract negotiation on medium to large contracts * Experience creating and delivering sales presentations to a variety of clients * Experience developing and executing on attainable sales goals and developing effective sales/marketing strategies * Valid driver’s license and access to a reliable vehicle * Degree or diploma in business, marketing, economics or a related field (an asset) * Experience using a CRM (e.g., Salesforce) (an asset) Holmes + Brakel is an equal opportunity employer. If chosen to participate in the interview process, reasonable accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in the manner that takes into account the applicant’s accessibility needs.