4,027 Client Service Assistant jobs in Canada
Customer Service Assistant
Winnipeg, Manitoba
NFI Parts
Posted today
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Job Description
Job Description
Job Description
NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. Additionally, NFI Parts has extensive cross references for parts that are common with other bus, coach, and cutaway product lines and has a mature supply base and established relationships with over 1,000 suppliers. Further information is available at
POSITION SUMMARY
The Customer Service Assistant (CSA) will be responsible for ensuring all team related administrative tasks are completed. This will include entering all customer orders, quoted lines, price verifications, customer part cross reference, and all other tasks to support the Customer Service Team.
KEY RESPONSIBILITIES:
- Enter all customer purchase orders into system.
- Organize and electronically file all customer purchase orders and quotes.
- Enter customer part number cross reference information into system.
- Distribute all incoming quotes, purchase orders and bids to customer service team.
- Monitor and maintain Parts generic, internal quote and order mailboxes.
- Distribute sales orders that have part number, price and/or lead time discrepancies to CSR.
- Verify customer sales orders to quote information, if available on all incoming customer purchase orders.
- Enter daily quote into quote system including No Bid/No Quote information.
- Enter daily quote award information / bid tabs into quote system.
- Monitor public websites for bid/award information from New Flyer general inbox.
- Enter bid contract award information into quote system.
- Upload various customer data into Oracle; customer part numbers, bids, price lists, etc.
- Generate award information from customer website on a weekly basis.
- Responsible for scanning, distributing, mailing and the overall organization of all incoming and outgoing contract documents.
Requirements
- Good Communication and teamwork skills.
- Ability to meet deadlines and work in fast paced environment.
- Working knowledge Microsoft Excel and Outlook.
- Strong date entry skills.
- Attention to details, strong organizational and time management skills.
- Working knowledge of Oracle is an asset.
- Motivated self-starter with capabilities to work within a fast-paced team-oriented environment.
Benefits
WHY JOIN OUR TEAM:
- Competitive Wages.
- A continuous learning environment.
- Ability to advance your career with a growing company.
- NFI Group has been named a Manitoba Top Employer for 2020 and this is the tenth since the competition was established in 2007.
- Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
- Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.
OUR WHY
We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.
NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at and
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Remote Customer Service Assistant
L0B 1A0 Ashburn, Ontario
Top Level Promotions
Posted 19 days ago
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Job Title: Customer Service AgentDepartment: Customer Service RemoteReports To: Customer Service ManagerJob Type: Part-TimeCompensation: $21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our remote team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions. Your commitment to customer satisfaction will help foster lasting relationships and contribute to the success of our business.
Key Responsibilities:
Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their needs.Order Support: Assist with processing orders, tracking statuses, and managing returns or exchanges.Record Keeping: Maintain accurate logs of all customer interactions, issues, and resolutions.Team Collaboration: Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.Customer Feedback: Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.Retention Efforts: Build strong, lasting relationships with customers through proactive support and engagement.Qualifications:
Education: High school diploma or equivalent required; college degree is a plus.Experience: Previous customer service experience or similar roles is beneficial.Skills:
Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Patience and professionalism in handling challenging situations.Strong organizational skills and attention to detail.Proficiency with customer service software, CRM tools, and Microsoft Office Suite.Ability to manage multiple tasks in a fast-paced setting.What We Offer:
Competitive pay and a comprehensive benefits package.Opportunities for growth and career development.A supportive and collaborative team environment.Employee discounts on company products and services. How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter. We look forward to learning more about your experience and how you can contribute to our customer service team.
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Entry Level Customer Service Assistant
Halifax, Nova Scotia
Endorse Infinity
Posted today
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Job Description
Job Description
Job Title: Entry Level Customer Service Assistant
Company: Endorse Infinity
Location: Halifax, NS
Salary: $42,000 - $3,000 per year
Job Description:
Endorse Infinity is looking for a motivated Entry Level Customer Service Assistant to join our team in Halifax, NS. This role is perfect for individuals seeking to start their career in customer service with a reputable company. As a Customer Service Assistant, you will be the first point of contact for our clients, providing exceptional service and support to meet their needs.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product information, order tracking, and resolving issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to ensure customer satisfaction.
- Identify and escalate priority issues to the appropriate departments.
- Continuously learn about our products and services to provide up-to-date information to customers.
- Participate in team meetings and training sessions to improve service delivery.
Qualifications:
- High school diploma or equivalent.
- Strong communication skills, both verbal and written.
- Excellent problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Proficient in basic computer skills and customer service software.
- A positive attitude and a willingness to learn.
- Previous customer service experience is a plus but not required.
Benefits:
- Competitive salary within the range of 42,000 - 53,000 per year.
- Comprehensive health, dental, and vision insurance.
- Paid time off, including holidays.
- Opportunities for career growth and development.
- Supportive and collaborative work environment.
- Training programs to enhance your skills.
Application Process:
To apply, please submit your resume and a brief cover letter. While not mandatory, we encourage applicants to include a short video introducing themselves and explaining why they would be an excellent fit for this position. This video can help you stand out in the selection process.
Join Endorse Infinity and start your career in customer service today!
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2
Service Assistant
Windsor, Ontario
Red Lobster Management LLC
Posted today
Job Viewed
Job Description
Why You Want to Work Here:We offer weekly pay and competitive wages Flexible schedulingOpportunity to participate in medical, dental, vision, life insurance and short-term disability benefitsDiscounted shift meals and a 25% discount when dining as a guestOpportunities – we train and provide career opportunities so you can advance and grow Who We Are:It all began with a single family-owned restaurant and the vision to give people something special: a connection to seafood and the coast. Over fifty years later, every seat in our over 500 restaurant family is an extension of that founding passion. We proudly set the table for our guests' favorite meals and moments because we are more than just a place to eat and work. We are part of the communities we serve, and this is where new friends become familiar faces. Your responsibilities as a Service Assistant will include, but are not limited to:Welcoming every guest into our restaurant with a smile Setting up station for the shiftEnsuring silverware and condiments are on the tableRefilling drinks and pre-bussingRunning hot food to guests when ready in alleyProviding guest support for Servers as neededFollowing all food safety and cleanliness standardsClearing dishes from tables, resetting table, and cleaning seats and floorsCommunicating table readiness Breaking down items in the dish areaWhat it Takes to Succeed (Physical Job Requirements)Must meet the minimum age requirement and authorized to work in the country you are applyingAbility to bend, reach, stoop and lift up to 30 pounds safelyAbility to move about the restaurant and remain standing for an 8 – 12 hour shift Team player with attention to detail and ability to multi-task The physical demands described above are representative of those that must be met by employees to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.BIG plans are on the horizon for Red Lobster.Our team and restaurants aregreat today, but our future is even better.There is no better time than now to be a part of the Red Lobster Family!***We are proud to be an equal opportunity employer who provides a welcoming workplace for everyone. We are committed to providing equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status***
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3
Service Assistant
Regina, Saskatchewan
Red Lobster Management LLC
Posted today
Job Viewed
Job Description
Why You Want to Work Here:We offer weekly pay and competitive wages Flexible schedulingOpportunity to participate in medical, dental, vision, life insurance and short-term disability benefitsDiscounted shift meals and a 25% discount when dining as a guestOpportunities – we train and provide career opportunities so you can advance and grow Who We Are:It all began with a single family-owned restaurant and the vision to give people something special: a connection to seafood and the coast. Over fifty years later, every seat in our over 500 restaurant family is an extension of that founding passion. We proudly set the table for our guests' favorite meals and moments because we are more than just a place to eat and work. We are part of the communities we serve, and this is where new friends become familiar faces. Your responsibilities as a Service Assistant will include, but are not limited to:Welcoming every guest into our restaurant with a smile Setting up station for the shiftEnsuring silverware and condiments are on the tableRefilling drinks and pre-bussingRunning hot food to guests when ready in alleyProviding guest support for Servers as neededFollowing all food safety and cleanliness standardsClearing dishes from tables, resetting table, and cleaning seats and floorsCommunicating table readiness Breaking down items in the dish areaWhat it Takes to Succeed (Physical Job Requirements)Must meet the minimum age requirement and authorized to work in the country you are applyingAbility to bend, reach, stoop and lift up to 30 pounds safelyAbility to move about the restaurant and remain standing for an 8 – 12 hour shift Team player with attention to detail and ability to multi-task The physical demands described above are representative of those that must be met by employees to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.BIG plans are on the horizon for Red Lobster.Our team and restaurants aregreat today, but our future is even better.There is no better time than now to be a part of the Red Lobster Family!***We are proud to be an equal opportunity employer who provides a welcoming workplace for everyone. We are committed to providing equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status***
This advertiser has chosen not to accept applicants from your region.
4
Service Assistant
Saskatoon, Saskatchewan
Red Lobster Management LLC
Posted today
Job Viewed
Job Description
Why You Want to Work Here:We offer weekly pay and competitive wages Flexible schedulingOpportunity to participate in medical, dental, vision, life insurance and short-term disability benefitsDiscounted shift meals and a 25% discount when dining as a guestOpportunities – we train and provide career opportunities so you can advance and grow Who We Are:It all began with a single family-owned restaurant and the vision to give people something special: a connection to seafood and the coast. Over fifty years later, every seat in our over 500 restaurant family is an extension of that founding passion. We proudly set the table for our guests' favorite meals and moments because we are more than just a place to eat and work. We are part of the communities we serve, and this is where new friends become familiar faces. Your responsibilities as a Service Assistant will include, but are not limited to:Welcoming every guest into our restaurant with a smile Setting up station for the shiftEnsuring silverware and condiments are on the tableRefilling drinks and pre-bussingRunning hot food to guests when ready in alleyProviding guest support for Servers as neededFollowing all food safety and cleanliness standardsClearing dishes from tables, resetting table, and cleaning seats and floorsCommunicating table readiness Breaking down items in the dish areaWhat it Takes to Succeed (Physical Job Requirements)Must meet the minimum age requirement and authorized to work in the country you are applyingAbility to bend, reach, stoop and lift up to 30 pounds safelyAbility to move about the restaurant and remain standing for an 8 – 12 hour shift Team player with attention to detail and ability to multi-task The physical demands described above are representative of those that must be met by employees to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.BIG plans are on the horizon for Red Lobster.Our team and restaurants aregreat today, but our future is even better.There is no better time than now to be a part of the Red Lobster Family!***We are proud to be an equal opportunity employer who provides a welcoming workplace for everyone. We are committed to providing equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status***
This advertiser has chosen not to accept applicants from your region.
5
Service Assistant
Sudbury, Ontario
Red Lobster Management LLC
Posted today
Job Viewed
Job Description
Why You Want to Work Here:We offer weekly pay and competitive wages Flexible schedulingOpportunity to participate in medical, dental, vision, life insurance and short-term disability benefitsDiscounted shift meals and a 25% discount when dining as a guestOpportunities – we train and provide career opportunities so you can advance and grow Who We Are:It all began with a single family-owned restaurant and the vision to give people something special: a connection to seafood and the coast. Over fifty years later, every seat in our over 500 restaurant family is an extension of that founding passion. We proudly set the table for our guests' favorite meals and moments because we are more than just a place to eat and work. We are part of the communities we serve, and this is where new friends become familiar faces. Your responsibilities as a Service Assistant will include, but are not limited to:Welcoming every guest into our restaurant with a smile Setting up station for the shiftEnsuring silverware and condiments are on the tableRefilling drinks and pre-bussingRunning hot food to guests when ready in alleyProviding guest support for Servers as neededFollowing all food safety and cleanliness standardsClearing dishes from tables, resetting table, and cleaning seats and floorsCommunicating table readiness Breaking down items in the dish areaWhat it Takes to Succeed (Physical Job Requirements)Must meet the minimum age requirement and authorized to work in the country you are applyingAbility to bend, reach, stoop and lift up to 30 pounds safelyAbility to move about the restaurant and remain standing for an 8 – 12 hour shift Team player with attention to detail and ability to multi-task The physical demands described above are representative of those that must be met by employees to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.BIG plans are on the horizon for Red Lobster.Our team and restaurants aregreat today, but our future is even better.There is no better time than now to be a part of the Red Lobster Family!***We are proud to be an equal opportunity employer who provides a welcoming workplace for everyone. We are committed to providing equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status***
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Service Assistant
Thornhill, Ontario
Red Lobster Management LLC
Posted today
Job Viewed
Job Description
Why You Want to Work Here:We offer weekly pay and competitive wages Flexible schedulingOpportunity to participate in medical, dental, vision, life insurance and short-term disability benefitsDiscounted shift meals and a 25% discount when dining as a guestOpportunities – we train and provide career opportunities so you can advance and grow Who We Are:It all began with a single family-owned restaurant and the vision to give people something special: a connection to seafood and the coast. Over fifty years later, every seat in our over 500 restaurant family is an extension of that founding passion. We proudly set the table for our guests' favorite meals and moments because we are more than just a place to eat and work. We are part of the communities we serve, and this is where new friends become familiar faces. Your responsibilities as a Service Assistant will include, but are not limited to:Welcoming every guest into our restaurant with a smile Setting up station for the shiftEnsuring silverware and condiments are on the tableRefilling drinks and pre-bussingRunning hot food to guests when ready in alleyProviding guest support for Servers as neededFollowing all food safety and cleanliness standardsClearing dishes from tables, resetting table, and cleaning seats and floorsCommunicating table readiness Breaking down items in the dish areaWhat it Takes to Succeed (Physical Job Requirements)Must meet the minimum age requirement and authorized to work in the country you are applyingAbility to bend, reach, stoop and lift up to 30 pounds safelyAbility to move about the restaurant and remain standing for an 8 – 12 hour shift Team player with attention to detail and ability to multi-task The physical demands described above are representative of those that must be met by employees to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.BIG plans are on the horizon for Red Lobster.Our team and restaurants aregreat today, but our future is even better.There is no better time than now to be a part of the Red Lobster Family!***We are proud to be an equal opportunity employer who provides a welcoming workplace for everyone. We are committed to providing equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status***
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7
Service Assistant
Toronto, Ontario
Red Lobster Management LLC
Posted today
Job Viewed
Job Description
Why You Want to Work Here:We offer weekly pay and competitive wages Flexible schedulingOpportunity to participate in medical, dental, vision, life insurance and short-term disability benefitsDiscounted shift meals and a 25% discount when dining as a guestOpportunities – we train and provide career opportunities so you can advance and grow Who We Are:It all began with a single family-owned restaurant and the vision to give people something special: a connection to seafood and the coast. Over fifty years later, every seat in our over 500 restaurant family is an extension of that founding passion. We proudly set the table for our guests' favorite meals and moments because we are more than just a place to eat and work. We are part of the communities we serve, and this is where new friends become familiar faces. Your responsibilities as a Service Assistant will include, but are not limited to:Welcoming every guest into our restaurant with a smile Setting up station for the shiftEnsuring silverware and condiments are on the tableRefilling drinks and pre-bussingRunning hot food to guests when ready in alleyProviding guest support for Servers as neededFollowing all food safety and cleanliness standardsClearing dishes from tables, resetting table, and cleaning seats and floorsCommunicating table readiness Breaking down items in the dish areaWhat it Takes to Succeed (Physical Job Requirements)Must meet the minimum age requirement and authorized to work in the country you are applyingAbility to bend, reach, stoop and lift up to 30 pounds safelyAbility to move about the restaurant and remain standing for an 8 – 12 hour shift Team player with attention to detail and ability to multi-task The physical demands described above are representative of those that must be met by employees to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.BIG plans are on the horizon for Red Lobster.Our team and restaurants aregreat today, but our future is even better.There is no better time than now to be a part of the Red Lobster Family!***We are proud to be an equal opportunity employer who provides a welcoming workplace for everyone. We are committed to providing equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status***
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8
Service Assistant
Toronto, Ontario
Red Lobster Management LLC
Posted today
Job Viewed
Job Description
Why You Want to Work Here:We offer weekly pay and competitive wages Flexible schedulingOpportunity to participate in medical, dental, vision, life insurance and short-term disability benefitsDiscounted shift meals and a 25% discount when dining as a guestOpportunities – we train and provide career opportunities so you can advance and grow Who We Are:It all began with a single family-owned restaurant and the vision to give people something special: a connection to seafood and the coast. Over fifty years later, every seat in our over 500 restaurant family is an extension of that founding passion. We proudly set the table for our guests' favorite meals and moments because we are more than just a place to eat and work. We are part of the communities we serve, and this is where new friends become familiar faces. Your responsibilities as a Service Assistant will include, but are not limited to:Welcoming every guest into our restaurant with a smile Setting up station for the shiftEnsuring silverware and condiments are on the tableRefilling drinks and pre-bussingRunning hot food to guests when ready in alleyProviding guest support for Servers as neededFollowing all food safety and cleanliness standardsClearing dishes from tables, resetting table, and cleaning seats and floorsCommunicating table readiness Breaking down items in the dish areaWhat it Takes to Succeed (Physical Job Requirements)Must meet the minimum age requirement and authorized to work in the country you are applyingAbility to bend, reach, stoop and lift up to 30 pounds safelyAbility to move about the restaurant and remain standing for an 8 – 12 hour shift Team player with attention to detail and ability to multi-task The physical demands described above are representative of those that must be met by employees to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.BIG plans are on the horizon for Red Lobster.Our team and restaurants aregreat today, but our future is even better.There is no better time than now to be a part of the Red Lobster Family!***We are proud to be an equal opportunity employer who provides a welcoming workplace for everyone. We are committed to providing equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status***
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