458 Client Solutions jobs in Canada

Job Description

À propos de nous 
Depuis plus de 30 ans, Images et Technologie accompagne les organisations canadiennes dans leurs projets technologiques les plus complexes. En tant qu’intégrateur de solutions TI spécialisé en intelligence artificielle (IA) et en calcul haute performance (HPC), nous sommes reconnus pour notre expertise, notre flexibilité et notre approche humaine.

Nous sommes à la recherche d’un(e) Partenaire client - Solutions TI , qui souhaite bâtir des relations solides avec nos clients PME tout en évoluant dans un environnement technique stimulant. Ce rôle implique des déplacements fréquents pour aller rencontrer nos clients, principalement au Québec. Tu es donc à l’aise sur la route et apprécies le contact direct avec les clients.

Description du poste 

En tant que Partenaire client - Solutions TI, tu seras le point de contact principal pour un portefeuille de clients PME. Ton objectif est simple : accompagner les clients dans leurs projets TI, assurer leur satisfaction et établir une relation de confiance à long terme.

Tu travailleras en étroite collaboration avec notre équipe technique pour adresser les besoins plus complexes et tu seras encadré(e) par notre Directeur des ventes pour appuyer ton développement professionnel.

Responsabilités principales 

• Gérer et développer un portefeuille de clients PME existants
• Être à l’écoute des besoins d’affaires et technologiques des clients
• Collaborer avec l’équipe technique pour proposer des solutions adaptées
• Coordonner les soumissions, renouvellements et suivis administratifs
• Assurer un service après-vente de qualité et entretenir une relation de confiance
• Documenter les interactions client dans notre CRM (HubSpot)
• Participer à certaines activités de développement des affaires, en collaboration avec des collègues plus expérimentés

• Accent sur la gestion quotidienne des clients et les demandes de type "end users" 
• Participation active à l’intégration et au développement de nouveaux comptes clients.
• Réalisation de rencontres physiques pour tous les clients du portefeuille 
• Organisation et participation à des événements professionnels 
• Gestion des ventes récurrentes en collaboration avec l'équipe dédiée 
• Développement et maintien de relations clients à long terme 

Profil recherché 

• Minimum 2 ans d’expérience dans un rôle en relation client ou en gestion de comptes TI
• Connaissance générale des infrastructures TI (serveurs, stockage, réseaux, cloud, etc.) - un atout
• Excellentes compétences relationnelles et organisationnelles
• Autonomie, curiosité, esprit d’équipe
• Capacité à bien communiquer en français et en anglais
• Atout : expérience dans un environnement B2B ou en services technologiques

Nous offrons 

• Un rôle clé au sein d'une équipe dynamique et en croissance 
• Des opportunités de développement professionnel 
• Un environnement de travail stimulant et innovant 
• Véhicule corporatif disponible pour les déplacements clients
• Une rémunération compétitive et alignée avec un poste de niveau d’entrée, qui reconnaît ton potentiel et ton apport à l’équipe
• RVER dès le premier jour 
• Assurance collective 
• Une ambiance collaborative, bien que ce ne soit pas un avantage, c’est une évidence 
• Le jour de ta fête offert en congé
• La chance de contribuer concrètement à des projets clients à fort impact

Rejoignez notre équipe et contribuez à la réussite technologique de nos clients PME. Pour postuler, veuillez envoyer votre CV et une lettre de motivation à  

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About Us 
For over 30 years, Images et Technologie has supported Canadian organizations in carrying out their most complex IT projects. As a solutions integrator specialized in artificial intelligence (AI) and high-performance computing (HPC), we’re recognized for our expertise, flexibility, and human approach.

We’re currently looking for a Client Partner – IT Solutions who’s eager to build strong, lasting relationships with our SMB clients, while evolving in a technically stimulating environment. This role requires frequent travel to meet clients, primarily across Quebec. You enjoy being on the road and value in-person client interactions.

Job Description 
As a Client Partner – IT Solutions, you will serve as the primary point of contact for a portfolio of SMB clients. Your mission is clear: support clients in their technology initiatives, ensure their satisfaction, and build long-term trust.

You will work closely with our technical team to address more complex needs, and report to our Sales Director who will support your continued professional development.

Main Responsibilities 

• Manage a growing portfolio of existing SMB clients
• Active participation in onboarding and growth of new client accounts
• Understand business and technical needs and act as a trusted advisor
• Collaborate with the technical team to deliver appropriate solutions
• Coordinate quotes, renewals, and administrative follow-ups
• Provide post-sales support and maintain client satisfaction
• Document client interactions in our CRM (HubSpot)

Specific Tasks 

• Focus on daily account servicing and “end user” type requests
• Conduct in-person meetings with all clients in your portfolio
• Contribute to prospecting efforts for new clients
• Organize and attend professional events
• Oversee recurring sales in collaboration with the dedicated team
• Build and maintain strong, long-term client relationships

Required Profile 

• Minimum 2 years of experience in client relations or IT account management
• General knowledge of IT infrastructure (servers, storage, networks, cloud, etc.) is an asset
• Excellent interpersonal and organizational skills
• Self-motivated, curious, and team-oriented
• Strong communication skills in French and English
• Bonus: Experience in B2B or technology-related environments

What We Offer 

• A key role within a growing and collaborative team
• Professional development opportunities
• A stimulating and innovative work environment
• Corporate vehicle available for client visits
• A competitive compensation package aligned with an entry-level role, recognizing your potential and contribution to the team
• Group VRSP from day one
• Group insurance plan
• A collaborative environment — not just a benefit, but part of our DNA
• Your birthday off
• The chance to contribute directly to impactful client projects

Join our team and help drive the technological success of our SMB clients. To apply, please send your CV and cover letter to

Job Description

Do you have a passion for philanthropy?

Do you enjoy helping others?

Are you looking for an opportunity that provides flexibility and a good work/life balance?

Funding Innovation has an existing vacancy and is looking for an individual to join our team as a Customer Relations Associate, working out of our Burlington, Ontario office. This job is expected to be performed in person at our offices during the training process, for the first three months. We will consider a hybrid option after training is completed. Using strong sales techniques, a successful candidate has the ability to make between $45,000 and $50,000. The compensation package includes hourly pay, a competitive commission, a team bonus plan and we offer a strong benefit package.

Customer Relations Associates are an integral part of our business. We are looking for candidates who can handle inbound/outbound calls with our successful bidders. Handing client inquiries from general to specific that may require looking for and providing information. You will:

• Be responsible for 80-100 outbound and 20-24 inbound calls per day
• Contact the successful bidders of our artwork and complete the sale
• Take customer through the sales/delivery process
• Provide customer with information regarding – charity, artist name, artwork information etc.
• Responsible for customer follow up for a minimum of 3 calls and 1 Email per customer
• Data Entry of all incoming bid slips
• Payment processing
• All other duties assigned

QUALIFICATIONS:

• Superior verbal and written communication skills.
• Well-developed interpersonal and organizational skills.
• Proficient computer/keyboarding skills are essential with experience using MS Office.
• Must be flexible and able to adapt to a dynamic environment.
• Reliability is critical and you must be able to work between Monday to Friday .
• Professional and positive behavior is a must.
• Ability to independently make decisions and handle complex inquiries.
• Sales experience is an asset
• Experience in a customer service field is preferred.

We exist to make an impact on society and to empower & provide opportunities to our clients & communities in ways never previously imagined. We want teammates who live for this and who will exhibit our shared values. To learn more about Funding Innovation and the charities we support, visit our website at: and by watching our videos at

If you want to work someplace fun, entrepreneurial and creative, where your work truly matters, Funding Innovation could be your next great adventure. To apply, press the apply now button.

BGC Funding Innovation is committed to building a diverse workforce representative of the communities we serve. We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation . Accommodation will be provided in all parts of the recruitment and assessment (if applicable) process as required under BCG Funding Innovation’s accessibility policies and procedures. Applicants must make their accommodation needs known upon requests for interviews.

Job Description

Description

Primary owner of a group of customers driving best practices and innovation to create more value for the business. The goal is to increase customer satisfaction, retention and adoption of key product and service features within a particular market segment. 

• Proactively anticipate customer needs and identify any potential opportunities or issues, lost sales. Create recommendations and facilitate actions accordingly.
• Establish and deepen relationships with customers by understanding their business objectives and providing exemplary support. 
• Communicate frequently with customers on updates, information, concerns, and suggestions. 
• Identify potential upsell, new product, substitution, or replacement opportunities. slow moving products as well as obsolete/excess inventory in an effort to create a value strategy specific to the opportunity.
• Manage deliverables specific to meeting the team’s strategic objectives
• Communicate & coordinate with internal departments (Product Managers/Sales Team).
• Complete forms, applications and/or customer requests.
• Performs other related duties as required or assigned.

• Must be able to read, write and speak English, bilingual in French and English would be preferred
• Dependable; Displays Initiative, Self-Motivated
• Results & Goal Oriented
• Customer growth oriented
• Effective Communication skills – written & verbal, internal & external customers
• Strong Problem analysis and problem-solving skills, innovative
• Professional in all manners.
• High-level attention to detail, high level accuracy; reliable results
• High School diploma (required) 
• One to two years of relevant experience or training in customer service or office experience (required)

Job Description

Description

Primary owner of a group of customers driving best practices and innovation to create more value for the business. The goal is to increase customer satisfaction, retention and adoption of key product and service features within a particular market segment. 

• Proactively anticipate customer needs and identify any potential opportunities or issues, lost sales. Create recommendations and facilitate actions accordingly.
• Establish and deepen relationships with customers by understanding their business objectives and providing exemplary support. 
• Communicate frequently with customers on updates, information, concerns, and suggestions. 
• Identify potential upsell, new product, substitution, or replacement opportunities. slow moving products as well as obsolete/excess inventory in an effort to create a value strategy specific to the opportunity.
• Manage deliverables specific to meeting the team’s strategic objectives
• Communicate & coordinate with internal departments (Product Managers/Sales Team).
• Complete forms, applications and/or customer requests.
• Performs other related duties as required or assigned 

• Must be able to read, write and speak English, bilingual in French and English would be preferred
• Dependable; Displays Initiative, Self-Motivated
• Results & Goal Oriented
• Customer growth oriented
• Effective Communication skills – written & verbal, internal & external customers
• Strong Problem analysis and problem-solving skills, innovative
• Professional in all manners.
• High-level attention to detail, high level accuracy; reliable results
• High School diploma (required) 
• One to two years of relevant experience or training in customer service or office experience (required)

Job Description

Do you like to win? Do you want a career in an industry that is essential and stable? Keep reading!

We are looking for a dynamic and resourceful Customer Relations Representative to help perform a variety of tasks within our Insurance Agency. They will be assisting clients and making a difference, by performing various service-related tasks, to ensure our customers are in the right spot. A successful Customer Relations Representative will need to be flexible, well-organized and eager to learn, as well as work with a winning team to achieve Agency goals and objectives. We are looking for top prospects who will help to ensure clients are receiving the elevated level of service this Agency is known for.

Main Responsibilities

• Assists clients by applying changes, updates, substitutions, etc. to the policy contract; paying attention to details and taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options and ensure clients have access to other team members, for discussions about additional offerings to meet their own unique needs.
• Relying on technical resources and Corporate support to ensure client questions are answered accurately and in a timely manner.

• Appropriate insurance licenses, i.e. OTL, LLQP as required.
• Professionalism, integrity and unwavering attention to detail.
• Ability to multitask.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Resourceful and responsible team member.
• Strong organizational and prioritization abilities.
• Customer service experience required.
• Second language is a plus.

Flexible work from home options available.

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to peoples homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the makingand our story is still unfolding.

Were here for it. We think you should be too. Were looking for a driven professional with an inclusive mindset to join our team as an Assistant Store Leader - Customer Experience & Outreach.

Determined and motivating, Assistant Store Leader - Customer Experience & Outreach empower the sales team to deliver the exceptional customer experience that we're known for. You're a natural leader, engaging and inspiring. You're well connected to the pulse of the sales floor and see the big picture, working to create a consistent image and optimistic mood in the store. As an Assistant Store Leader - Customer Experience & Outreach, you own customer resolution. Always in the customer's corner, you're empowered to make timely decisions to accommodate their needs and address their concerns. A mentor, educator and coach, you develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day.

A day in the life as an Assistant Store Leader.

• In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area.
• Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training.
• Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
• Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD).
• Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution
• Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results.
• Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.
• Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required.
• Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate.

What you'll bring to the table.

• Your sense of personal style with a discerning eye and passion for design and home furnishings
• Strong communication, interpersonal, and problem solving skills
• Strong delegation skills in support of execution and driving results
• Proven ability to build a culture focused on success and teamwork

Wed love to hear from you if you have

• 2+ years customer service or retail leadership experience
• High school diploma/GED or equivalent, Associate degree or equivalent preferred

• Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends