26 Clinical Director jobs in Canada

Job Description

Job description

Our client is one of Canada’s largest and most comprehensive healthcare service providers and they are currently looking for an experienced and ambitious Clinical Director to join their team.

Your new role

In this new role you will be responsible and accountable for the leadership and overall success of the clinic, overseeing all internal operations related to clinical staff and patient services and driving clinic growth through business development activities. In this exciting role you will be responsible for financial management and the overall development of the clinics business plans. You will be required to monitor customer service programs to provide an outstanding experience to patients, physicians, and other clients.

What you will need to succeed

To be considered for this position, you must have at least 5 years proven experience as a Clinical Director or other managerial position. You must also have a solid understanding of budgeting, resourcing, and performance evaluation. You should have graduated from an accredited program and be in good standing with all the various regulatory bodies. You must have a Clinical designation in Physiotherapy. To be successful, you should also have excellent knowledge of standards (e.g. ISO) and regulations for the clinical field

What you will get in return

This is an exciting opportunity to be part of a truly Canadian business that has consistently delivered excellence for over 2 decades. You get a comprehensive compensation and benefits package and an opportunity to grow with the business.

What you need to do now

If you are interested in this role, click 'apply now', or call us now at for a confidential discussion.

Job Description

It's an amazing time to join Golden Life as we continue to expand our seniors housing, care, and services within western Canada. 
 
We’re looking for a regular, full-time Director of Clinical Care to lead our Village Nursing Care team at Ocean Front Village in Courtenay, BC .

If you're a qualified Registered Nurse (RN)  that brings previous leadership experience and a passion for providing high quality care and support for seniors, then we’d like to hear from you! 
 
The successful candidate:

• Oversees nursing team based on clearly defined lines of authority and communication.
• Is accountable for all aspects of resident care and quality improvement activities.
• Has a passion for helping seniors live their best life.
• Supports the team in preparing and implementing comprehensive care plans, tailored to the residents’ short and long term requirements.
• Ensures care is aligned with legislative requirements, governing bodies (CCALA, BCCNP) and GLM mission and philosophy.
• Ensure RAI MDS program implementation, including outcome evaluation and monitoring of performance metrics.
• Oversees tracking as required by IH and GLM.
• Liaises with educational institutions & placement of practicum students.
• Establishes working relationships with all stakeholders.
• Manages family and client concerns as per Positive Solutions process.
• Works with the Community Manager in hiring, performance management and evaluation.
• Co-facilitates departmental meetings.
• Coordinates and monitors operational activities within the department.
• Manages and monitors all nursing envelope expenditures, explains monthly variances, and works with the Community Manager to identity corrective actions.
• Participates in strategic planning and accreditation activities.
• Ensures that all required committees are functioning within their terms of reference and areas of responsibility.
• Works with the Quality & Clinical Practice Consultant in identifying and addressing learning needs, including P&P review.
• Works on call as needed (telephone consultation).
• Holds a Bachelor's of Science degree in Nursing (BSN) or Bachelor's of Science degree in Psychiatric Nursing (BSPN) or related health discipline (Masters degree preferred).
• Current registration with the BCCNM.
• Has a minimum of five (5) years management experience involving the supervision of a multidisciplinary team of staff, budgetary responsibilities and quality management process.
• Brings previous experience with long-term care.
• Can effectively multi-task, manage time effectively and prioritize work.
• Has a strong ability to plan, direct, evaluate and control the delivery of multi-faceted care services within a social model framework.
• Possesses excellent interpersonal and conflict resolution skills; enjoys teamwork. 
• Possesses a Clear Vulnerable Sector Criminal Record Check.
• Can provide a negative TB Screening test, and complete Immunization Records as outlined in the BC Centre for Disease Control for Health Care workers

Job Description

It's an amazing time to join Golden Life as we continue to expand our seniors housing, care, and services within western Canada. 
 
We’re looking for a permanent, full-time Director of Clinical Care to lead our Village Nursing Care team at Kootenay Street Village in Cranbrook, BC .

If you're a qualified Registered Nurse (RN)  that brings previous leadership experience and a passion for providing high quality care and support for seniors, then we’d like to hear from you!  We also welcome Licensed Practical Nurses (LPNs) who bring relevant experience, as you will be considered for this role based on your expertise and background.
 
The successful candidate:

• Oversees nursing team based on clearly defined lines of authority and communication.
• Is accountable for all aspects of resident care and quality improvement activities.
• Has a passion for helping seniors live their best life.
• Supports the team in preparing and implementing comprehensive care plans, tailored to the residents’ short and long term requirements.
• Ensures care is aligned with legislative requirements, governing bodies (CCALA, BCCNP) and GLM mission and philosophy.
• Ensure RAI MDS program implementation, including outcome evaluation and monitoring of performance metrics.
• Oversees tracking as required by IH and GLM.
• Liaises with educational institutions & placement of practicum students.
• Establishes working relationships with all stakeholders.
• Manages family and client concerns as per Positive Solutions process.
• Works with the Community Manager in hiring, performance management and evaluation.
• Co-facilitates departmental meetings.
• Coordinates and monitors operational activities within the department.
• Manages and monitors all nursing envelope expenditures, explains monthly variances, and works with the Community Manager to identity corrective actions.
• Participates in strategic planning and accreditation activities.
• Ensures that all required committees are functioning within their terms of reference and areas of responsibility.
• Works with the Quality & Clinical Practice Consultant in identifying and addressing learning needs, including P&P review.
• Works on call as needed (telephone consultation).
• Holds a Bachelor's of Science degree in Nursing (BSN) or Bachelor's of Science degree in Psychiatric Nursing (BSPN) or related health discipline (Masters degree preferred).
• Current registration with the BCCNM.
• Has a minimum of five (5) years management experience involving the supervision of a multidisciplinary team of staff, budgetary responsibilities and quality management process.
• Brings previous experience with long-term care.
• Can effectively multi-task, manage time effectively and prioritize work.
• Has a strong ability to plan, direct, evaluate and control the delivery of multi-faceted care services within a social model framework.
• Possesses excellent interpersonal and conflict resolution skills; enjoys teamwork. 
• Possesses a Clear Vulnerable Sector Criminal Record Check.
• Can provide a negative TB Screening test, and complete Immunization Records as outlined in the BC Centre for Disease Control for Health Care workers

Job Description

Salary: From $136,165.60+

Position Summary

Sqwqel is committed to fostering the health and well-being of our community. We are dedicated to creating a culturally safe and inclusive environment that respects and values First Nations knowledge, traditions, and ways of being. We are seeking a Director of Clinical Health Services to join our team, working collaboratively to enhance the delivery of high-quality, culturally safe, and holistic healthcare services for all clients.

Under the direction of the Chief Administrative Officer , the Director of Clinical Health Services provides culturally informed leadership to ensure the seamless operation of healthcare services. This role integrates traditional healing practices with modern medicine, creating a culturally specific comprehensive and patient-centered approach to care. The Director oversees vital programs such as Primary Care (Medical and Dental Offices, Clinical based outreach and home health services, Mobile Diabetes), Health Quality, the Recovery Homes, the Youth Treatment Home, and the AIMs Program. They ensure seamless operations, embodying the community's vision for health and well-being while addressing systemic barriers to equitable care.

The Director of Clinical Health Services promotes culturally safe services developed to meet the needs of Seabird Island Health Service Agency communities inclusivity and respect across all services while fostering collaboration within the community and across departments. By effectively managing resources, including staff, budgets, and program logistics, this role ensures the delivery of culturally safe and holistic healthcare practices. Additionally, the Director engages in community relations activities, supporting and empowering community while building meaningful relationships with stakeholders to advance unique and sustainable solutions to dynamic clinical community health care needs and culturally respectful healthcare services.

What you'll do

Holistic Leadership & Vision

• Champion culturally specific health care service, a holistic approach to clinical health, acknowledging the interconnectedness of physical, mental, emotional, and spiritual well-being.
• Collaborate to develop strategies with the Community and Family Wellness, Education, Early Childhood Development, and Community Infrastructure departments to address social determinants of health, including gaps in care or services, housing, nutrition, and access to traditional healing, foods and medicines, ensuring alignment with community traditions and values.

Program Management & Oversight

• Plan, implement, and evaluate clinical programs to meet in-community needs across multiple service locations and communities. Emphasis on the relationship with communities for ongoing evaluation and service needs.
• Ensure the integration and standardization of clinical programs to deliver patient-centered, efficient, and culturally safe care.
• Monitor outcomes, address gaps in services, and lead continuous quality improvement initiatives.
• Manage resources (human, financial, and physical) to support operational efficiency and sustainability.
• Lead the development and implementation of policies and procedures to enhance service delivery and uphold cultural safety.
• Collaborate with Elders, Knowledge Keepers, and community members to guide program development and service delivery.

Cultural Safety & Advocacy

• Foster a trauma-informed, culturally safe environment in all programs and services.
• Advocate for the inclusion of First Nations worldviews in local, regional, and national healthcare policies and practices.
• Promote decolonized approaches to health, addressing systemic barriers and Indigenous-specific racism within healthcare systems.

Community Engagement & Partnerships

• Build meaningful relationships with Elders, Knowledge Keepers, community members, and healthcare partners to ensure services align with community priorities.
• Serve as a bridge between traditional and Western medicine, fostering mutual respect and understanding.
• Collaborate with other departments to reduce service gaps and strengthen holistic care supports.

Team Leadership & Development

• Mentor and empower staff and contractors to provide culturally aligned, patient-centered care.
• Support staff recruitment, onboarding, and professional development to build capacity and expertise.
• Promote a healthy, engaging, and safe workplace that supports work-life balance and well-being.
• Implement strategies to retain talent, foster collaboration, and encourage continuous learning about First Nations health practices and Cultural Humility.
• Ensure that all Clinical Health teams receive on-going professional development and skill refreshment training.
• Working with their management team, developing, maintaining and implementing a variety of people initiatives to ensure high performance of staff and effective service to clients.
• Coaching and supporting direct reports.

Quality Assurance & Compliance

• Establish protocols prioritizing patient dignity, respect, and Cultural Humility while meeting regulatory requirements.
• Ensure programs align with the organizations mission, values, and strategic goals.
• Lead accreditation initiatives that reflect community standards and cultural values.
• Use community-driven feedback to continuously improve the quality of services and address gaps in care.
• Oversee performance management systems and quality of care management systems to support accountability and excellence in care delivery.

Financial Management

• Manage program budgets and resources to ensure financial accountability and high-quality service delivery.
• Participate in budget development and funding proposal processes to secure financial sustainability.
• Ensure compliance with financial policies and standards while prioritizing community health outcomes.
• Seek and secure funding to support current and new clinical health programs or initiatives.

Other Duties

• Additional responsibilities as needed to support the community and uphold our shared values.
  

Working / Special Conditions

• Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program to ensure the safety and trust of the communities we serve. This check will be conducted every five years.
  
• Initial and ongoing commitment to the values and guidelines of Sq'wqel (Seabird Island Band),including our policies, procedures, standards of practice, and laws, is essential. This commitmentsupports our collective work, the community, and the responsibilities of this role.
  
• Must possess a valid class 5 driver's license and have access to safe and reliable transportation, insured for community-based use, to effectivelyengage and support projects, work, and initiatives
• Flexibility in working hours may be required, including evenings and weekends, to accommodate the needs and schedules of events, meetings, and engagements. Employees will be given as much notice as possible to any changes in schedule.

What you bring

Qualifications and Experience

• A Master's or Doctoral level of education in a field related to healthcare management, supplemented with ten (10) years' recent and related progressively responsible leadership experience is required.
• Experience working with First Nations communities and understanding of First Nations cultures, traditions, and contemporary issues.
• Excellent communication and relationship-building skills.
• In-depth understanding of the historical and systemic impacts of colonialism on First Nations Peoples health and well-being.
• Demonstrated commitment to addressing systemic racism and embedding cultural safety and humility in healthcare delivery
• Proven ability to lead large multidisciplinary teams and navigate complex health systems.
• Experience collaborating with First Nations communities to co-create health programs.
• Exceptional leadership and team-building skills with a focus on inclusion and collaboration.

Preferred:

• First Nations candidates and those with lived experience as a member of a First Nations community are strongly encouraged to apply.
• Knowledge and understanding of Seabird Islands culture, traditions, teachings, community dynamics.
• Ability to respond quickly and professionally to community or colleague needs and inquiries.
• Excellent writing, editing, and verbal communication skills.

Cultural Competency:

• Deep understanding of First Nations cultures, traditions, and contemporary issues.
• Experience working within First Nations communities and applying culturally safe practices.
• Understanding of intergenerational trauma and its impacts on First Nations peoples and communities.
• Strong communication and relationship-building abilities, particularly with Elders, Knowledge Keepers, and community members.
• Strategic thinking and problem-solving skills to address systemic challenges and optimize resources.
• Commitment to equity, cultural safety, and decolonized healthcare practices.
• Familiarity with key Indigenous health frameworks, including the Truth and Reconciliation Commissions Calls to Action, UNDRIP, and In Plain Sight.

Benefits and Perks

• Extended health and dental benefits,
• Accrued vacation and sick time,
• Pension plan with matching employer contributions
  

How To Apply

Have a question about this position before you apply? Email

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience, particularly in relation to Clinical Health. Please include references that can speak to your experience and skills.

Pre-Employment Screening

Seabird Island is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We are committed to fostering diversity, equity, and inclusion. We recognize and value the unique perspectives, experiences, and contributions that Indigenous people bring to our team. We actively encourage applications from Indigenous people. Pursuant to S. 41 of the BC Human Rights Code, preference may be given to applicants of First Nations, Mtis, or Inuit heritage. We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.

Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which students, staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with Seabird Island Human Resources Policy Manual, protecting the integrity and confidentiality of information gathered during the evaluation.

We thank you for your interest. Only those selected for an interview will be contacted.

Job Description

About Us:

At Myant, our mission is to help people Live Younger, Longer by transforming healthcare from episodic, reactive care to proactive, preventive health management. Through our pioneering connected textiles and continuous monitoring technology, we bridge the gap between individuals, their families, and healthcare providers, creating a world where quality healthcare is more accessible, personalized, and preventative.  Powered by extensive, multidisciplinary R&D, Myant combines expertise in textile science and computing, biometrics, AI, and clinical research to develop technologies that seamlessly integrate into everyday life. Our innovation engine continuously expands the platform’s capabilities, addressing cardiovascular health, stress management, sleep optimization, and more. With global ambitions, Myant is building a worldwide presence, collaborating with healthcare systems, clinics, researchers, and partners to set a new standard in connected health. Our goal is not just to improve care, but to fundamentally redefine the relationship people have with their health, shifting the focus from sick care to lifelong wellness.

We are redefining remote patient monitoring through SKIIN, a cutting-edge wearable system that seamlessly integrates ECG and vital sign monitoring into textile-based garments. As part of Myant Inc., we are bringing the future of healthcare into everyday life through textile computing, enabling earlier detection, continuous care, and stronger patient-provider connections. With MDR and FDA certifications underway or achieved, SKIIN is entering a critical phase of scaling operations in both North America and Europe.

Role Overview:
We are seeking a proactive and entrepreneurial Director of Clinical Operations and Customer Success to lead our clinical logistics and customer-facing operations. This role is pivotal in delivering a seamless experience for both healthcare providers and patients—from onboarding and technical support to logistics and product refurbishment and reports to the Clinical Director at Myant.

You will oversee two critical teams:

• Customer Support Operations
• Logistics & Refurbishment Operations

This position is ideal for a builder—someone who thrives in startup environments, enjoys developing processes from the ground up, and embraces the challenge of scaling high-quality operations in an uncertain and fast-paced landscape.

• Design, implement, and optimize cross-functional workflows that ensure a reliable, high-touch clinical service experience across Canada and beyond.
• Oversee logistics operations, including shipping, returns, inventory tracking, and refurbishment of SKIIN garments and pods.
• Develop and enforce SOPs for device turnaround, refurbishing, testing, and re-certification in line with MDR and FDA quality standards.
• Collaborate with Quality Assurance and Regulatory teams to maintain compliance in daily operations.

• Ensure an exceptional patient and clinic experience from onboarding through post-study follow-up.
• Manage escalation processes and continuous training programs for the Customer Support team.
• Develop and analyze KPIs to monitor team performance, turnaround times, patient satisfaction, and service quality.

• Directly lead and coach three team leads (Customer Support, Logistics, Cardiac Technicians) and indirectly manage their respective teams.
• Foster a collaborative, accountability-driven culture focused on patient outcomes and operational excellence.

• Identify opportunities for automation and integration across tools (e.g., HubSpot, Zendesk, ERP).
• Collaborate with internal tech and product teams to improve internal tools and streamline workflows.
• Strategic Execution:
• Translate the Clinical Director’s goals into tactical operations.
• Contribute to strategic decisions related to supply chain scalability, clinic onboarding processes, and patient support models across multiple regions.

• ·5+ years of experience in operations, customer success, or logistics—ideally in a healthcare, medtech, or regulated environment
• Proven leadership of cross-functional teams
• Strong process thinking and hands-on implementation experience
• Comfortable in startup or growth-phase company environments
• Excellent communication skills and stakeholder management, including with patients and clinicians
• High level of comfort working under regulatory standards (e.g., MDR, FDA, ISO 13485)

• Experience with medical devices or remote diagnostics
• Familiarity with systems like Plex (ERP system) Zendesk, Shopify and HubSpot
• Clinical operations or technical background in cardiac diagnostics or wearable health technology
• Bachelor’s or Master’s degree in healthcare administration, engineering, business, or life sciences

Why Join Myant?

• Join a mission-driven company redefining proactive healthcare through textile computing and connected platforms.
• Be part of a high-impact business unit focused on solving one of Canada’s most urgent health challenges—cardiometabolic disease.
• Collaborate with leading clinicians, technologists, and innovators.
• Shape patient journeys and care models with real-world, life-changing impact.

What We Offer:

• A unique opportunity to shape the future of connected healthcare.
• Competitive salary and comprehensive benefits.
• A collaborative, fast-paced environment where innovation and impact go hand-in-hand.
• Opportunities for professional growth in a mission-driven company poised for global expansion.
• Exposure working in one of the most innovative and forward-thinking tech company

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9Egg3a6fHs

Job Description

Salary:

Registered Nurse / RPN (Clinical Leadership & Foot Care)

Location: Mississauga, Ontario
Roles: Registered Nurse (RN) and Registered Practical Nurse (RPN/LPN)
Schedule: Casual, Parttime or Fulltime (flexible hours)

About Us

At Nurse Next Door, our Happier Aging philosophy drives us to deliver compassionate, premium carewhile supporting your career growth and leadership journey. With 400+ locations across Canada and North America, we're grounded in Bold Kindness and a commitment to professional excellence.

Role Overview

Were seeking confident, experienced RNs and RPN/LPNs who bring clinical leadership and growth potential. Youll provide skilled nursing care and support new team members in the fieldhelping enhance quality, consistency, and compassionate service.

• One line requirement: Basic foot care nursing skills are needed.
  
  

Key Responsibilities

Clinical Leadership (approx. 40%)

• Lead quality-first visits and field clinical support
• Coach caregivers in nursing care and standards
• Collaborate with Care Designers and Scheduler to optimize clientcaregiver alignment

Direct Care (approx. 60%)

• Deliver skilled nursingmedications, wound care, assessments, diabetic foot care where applicable
• Document nursing care under electronic health records
• Support client comfort, safety, and dignity during visits
  
  

Qualifications

• Active RN or RPN/LPN licence in good standing
• RN: 35+ years clinical experience (home care or clinical settings), plus some leadership exposure
• RPN/LPN: 1+ year clinical experience preferred
• Proficiency in basic foot care tasks such as nail trimming and hygiene
• Strong communication, judgment, and team-oriented mindset
• Valid drivers licence, reliable vehicle, and flexible availability (evenings/weekends)
• Clean Criminal Record Check (Vulnerable Sector), TB screening, required vaccinations
  
  

What We Offer

• Competitive compensation
• Flexible, supportive scheduling and team support
• Paid onboarding, shadow shifts, and training support
  
• Growth opportunities into leadership and specialized clinical roles
  
  

How to Apply

Please apply through our careers portal at or Nurse Next Door MISSISSAUGA office. Include:

1. Resume and nursing licence details (province & number)
2. Any foot care experience or certification
3. Description of your clinical expertise and leadership objectives
4. Availability and travel flexibility
   
   

Were an Equal Opportunity Employer committed to diversity and accessibility and are happy to provide accommodation throughout the hiring process.

Job Description

Description

We are seeking a collaborative, operations-focused Director of Healthcare Services to lead and oversee Impark’s largest and most complex portfolio—healthcare. This position is responsible for the daily performance, safety, service delivery, and client satisfaction across an extensive network of hospital and medical campus parking operations. The successful candidate will be a proactive leader with deep experience managing multi-site teams, ensuring compliance with contractual obligations, and building strong relationships with health authority stakeholders. 

Portfolio Operations & Oversight  

• Lead a cross-regional team of managers and supervisors responsible for operations at numerous healthcare facilities. 
• Ensure that parking operations are safe, efficient, clean, and meet all client expectations and regulatory standards. 
• Prepare and analyze operating reports (daily/weekly/monthly) and oversee maintenance projects to ensure timely and quality completion. 
• Monitor key performance indicators including staffing, customer satisfaction, compliance, and incident response across sites. 
• Enforce company and client contractual obligations, policies, and safety standards. 
• Respond swiftly to incidents, escalated concerns, or facility-related issues. 
• Lead the development and implementation of new parking technologies and solutions. 
• Identify and pursue new business, portfolio growth and revenue growth opportunities. 

Team Leadership & Development  

• Recruit, train, and develop high-performing managers and frontline employees across multiple sites. 
• Provide coaching, performance monitoring, and succession planning to foster a strong, accountable leadership pipeline. 
• Develop onboarding plans for new hires and oversee healthcare-specific training programs. 

Client Relations & Communication  

• Serve as the senior point of contact for healthcare clients, developing strategic relationships with hospital and health authority stakeholders. 
• Attend regular site meetings, provide data-driven performance updates, and respond to client feedback with action plans. 
• Deliver client reporting on operational performance, service quality, staffing, and incident trends. 

Financial Accountability  

• Review monthly P&L statements, variance reports, and revenue performance to ensure profitability and budget alignment. 
• Recommend and implement operational adjustments to achieve or exceed financial targets. 
• Ensure strong revenue controls and audit procedures are in place at all managed sites. 

Strategic Support & Cross-functional Collaboration  

• Collaborate with internal teams including Business Development, Technology, Launch, HR, and Finance to implement operational improvements and new contracts. 
• Contribute to the preparation of marketing proposals and operational plans to support business expansion within the healthcare vertical. 
• Represent Impark professionally within the healthcare community and civic organizations to promote the company’s reputation and service commitment.

• 5+ years of experience in multi-site operations management, ideally in a regulated, service-oriented environment (e.g., healthcare, hospitality, facility management). 
• Demonstrated leadership skills managing large and distributed teams. 
• Excellent communication, client engagement, and relationship management skills. 
• Strong financial and operational acumen, with experience reviewing P&Ls and performance metrics. 
• Proven ability to handle multiple complex projects in a fast-paced, dynamic environment. 
• Proficient in Microsoft Office Suite (Word, Excel, Outlook). 

Preferred:  

• Master’s Degree in Business or Healthcare Administration Preferred 
• PTMP (formerly CAPP) or CPP certification. 
• Experience working directly with public or private healthcare organizations. 
• Familiarity with CRM platforms such as Salesforce. 

• RRSP (based on employee group) 
• EAP (based on employee group) 
• Paid Vacation 
• Medical & Vision 
• Dental 
• Life Insurance 
• AD&D 
• Short-Term Disability 
• Long-Term Disability (based on employee group)

Job Description

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to  goeasy ! At  goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as  Waterstone Canada’s Most Admired Corporate Cultures ,  Canada’s Top Growing Companies , and the  TSX30 , highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® for having the Best Workplaces for Women , one of the Most Trusted Executive Teams , and being included on TIME Magazine’s 2025 list of Canada’s Best Companies . These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome , easyfinancial , and LendCare . If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

Location : LendCare – Pickering, ON

• Not located nearby? No problem — we offer travel reimbursements for HWY 407 to help offset your commute, and relocation support is available for the right candidate.
• Our office is conveniently located just steps from Pickering GO Station, with a direct walkway leading right to our building.
• This role will also involve travel to visit key partners and clients, and flexibility will be provided based on business needs.

Role Overview:
Reporting to the Chief Revenue Officer, the Director, Healthcare Finance (Point of Sale) will own the growth and performance of LendCare’s healthcare financing channel. This includes driving new merchant acquisition, deepening engagement with existing partners, and ensuring the full end-to-end experience — for both merchants and customers — is seamless, efficient, and value-generating.

You’ll lead a national sales team, define go-to-market strategy, and work cross-functionally with internal teams to scale our presence across healthcare sub-verticals such as dental, vision, veterinary, and elective care. As we grow, you’ll play a critical role in identifying and mitigating customer-level friction (e.g., fraud, cancellations, support escalations), ensuring a high-performing and resilient program.

What You’ll Do (Responsibilities):

Strategy & Channel Growth

• Define and execute the growth strategy for LendCare’s healthcare vertical, with clear targets across acquisition, penetration, and utilization.
• Identify high-potential healthcare sub-segments and tailor strategies to fit market needs.
• Evolve our offering by working with product, pricing, and marketing to enhance value and competitiveness.

Sales Leadership & Merchant Acquisition

• Lead and develop a high-performing sales team with national scope.
• Drive full-funnel merchant acquisition — from prospecting to onboarding — ensuring a strong conversion pipeline.
• Build trusted relationships with industry stakeholders and healthcare business decision-makers.

Partner Enablement & Portfolio Performance

• Ensure new merchants are activated quickly and effectively, in collaboration with onboarding and support teams.
• Enable partners through training, sales tools, co-marketing, and performance insights to drive increased financing usage.
• Monitor partner performance and apply targeted interventions to address underperformance or scale high-potential accounts.

Customer Experience & Risk Oversight

• Own the full picture — not just the B2B side, but the end-user journey.
• Work with internal teams to reduce customer friction, including fraud prevention, cancellation rates, and issue resolution.
• Proactively manage the impact of partner behavior on customer experience and LendCare’s portfolio health.

Cross-Functional Collaboration

• Partner with Marketing, Credit, Product, and Operations to ensure alignment across the customer and merchant lifecycle.
• Share market intelligence to support continuous improvement of our platform, policies, and user experience.

Data & Reporting

• Track and analyze performance across KPIs: merchant acquisition, partner activation, utilization, originations, and customer outcomes.
• Deliver actionable insights and strategic recommendations to senior leadership.

What You Bring (Qualifications):

• 8+ years in business development, partnerships, or channel leadership, ideally in financial services, health services, or POS financing.
• 5+ years of people management experience with a track record of building and leading high-performing teams.
• Proven success launching or scaling a vertical, with accountability for both strategy and execution.
• Strong understanding of merchant and customer lifecycle management.
• Experience navigating the nuances of healthcare sales and compliance.
• Commercially driven, highly analytical, and customer-obsessed.
• Excellent communicator and relationship builder.
• Bachelor’s degree in business or a related field; MBA or equivalent considered an asset.

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

Diversity, Inclusion, and Equal Opportunity Employment

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

#LI-RU1

Job Description

When a multi-billion-dollar project is at stake, or an invaluable asset needs safeguarding, the crucial question is: who will you trust with your keys? For nearly 50 years, the answer for thousands of companies has been Securiguard. At Securiguard we make people feel safe. Beyond cutting-edge security and safety services, we provide leading-edge customer service, all while caring for our people, our community, and our environment.

Securiguard is looking for a Director of Operations who will lead our Healthcare Security vertical in Alberta , managing client relationships and overseeing a team of Client Services Managers. This role is pivotal in driving strategic growth, fostering trusted partnerships, and ensuring our healthcare clients receive services that meet the highest standards of compliance, care, and performance.

The day to day:

• Lead, mentor, and develop a team of Client Services Managers and frontline staff fostering a culture of excellence and accountability.
• Build and maintain strong, long-term relationships with key healthcare clients, understanding their needs and ensuring our services exceed their expectations.
• Understand your clients and lead from the front by being actively involved in all aspects of client relationship management to become their trusted security and safety solutions resource.
• Identify and pursue new business opportunities, build a robust pipeline, and establish relationships with key stakeholders.
• Conduct market research and competitive analysis to stay ahead of industry trends, emerging threats, and regulatory changes impacting healthcare security.
• Lead client negotiations, and close deals to achieve revenue targets and market share growth including the negotiation of increases and renewals with our existing client base.
• Develop and implement operational strategies to improve service quality, client satisfaction, and business growth.
• Establish and monitor key performance indicators (KPIs) to ensure operational objectives are met and drive continuous improvement.
• New business start-ups and transition plan implementation.

Knowledge:

• Legislation - Relevant government and Healthcare security legislation in Alberta
• Security Operations - schedule management, Standing Orders preparation, security systems (CCTV/Access Control), Incident Reporting set-up and installation
• Financial - margin maintenance/improvement, Client/Site financial analysis, Spend Control

Here's what you need:

• University Degree preferred, College Diploma or certificate in Personnel Management, Business Management, Human Resources or experience in an operational setting involving the management and supervision of a large number of staff members.
• Minimum of seven years' experience as a manager in an operational setting, with at least three years of direct experience in Healthcare Security operations or managing healthcare client portfolios.

• Have, or be in the process of attaining the CHPA designation with IAHSS
• In-depth understanding of healthcare industry dynamics, regulatory requirements, and security challenges.

• Experience working with hospitals, health authorities, or healthcare-related facilities is strongly preferred.
• Demonstrated success in building and leading teams, passion and high energy for people.
• Proven track record of excellence in client relationship management, problem solving and business development
• Experience in an operational setting involving the management and supervision of many staff members
• Strong communicator with assertive interpersonal skills and team player are critical to success.
• Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills
• Sound judgment and decision-making skills, with a 'hands on', problem solving approach, able to remain calm under pressure and take control of incidents
• Experience of writing policy, standing order procedures, drafting reports, preparing business cases and compiling and adjusting duty rosters to meet shortfalls in staffing levels
• MS Office proficiency; Self-motivated; demonstrated ability to produce results while working independently; proven strong analytical and organizational skills; proven customer service skills required; sales and management training an asset; valid Class 5 Alberta Driver's License; access to or possession of vehicle for attending to all client sites
• Understands financial and cost drivers in the security industry
• Certified Protection Professional or equivalent American Society for Industrial Security certification standing is an asset.

Who we are:

At Securiguard, we believe in living and acting by our values: R.E.A.C.H. Respect · Empathy · Accountability · Courtesy · Honesty

We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Healthcare , and have the largest and highest accredited K-9 detection and screening division in Canada .

With the ability to service clients across Canada - in major centers, small towns, and remote locations by air, land, or sea - our team of 4,000+ security and safety professionals provide peace of mind through comprehensive security services and customized solutions.

We believe that diversity enables the company to grow toward a better future. Our mission, vision, and values have led us to being the 2021 winner of Canada's Most Admired Corporate Culture and a finalist of the 2021 and 2022 Canadian HR Awards for Excellence in Diversity & Inclusion.