CTM/Clinical Trial Manager

Toronto, Ontario System One

Posted 26 days ago

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Job Title: CTM/Clinical Trial Manager
Location: Toronto, Ontario
Type: Contract
Compensation: $55 - $0 hourly
Contractor Work Model: Hybrid
Clinical Trial Manager
Location: Hybrid, Metro Toronto (Burlington) - 50% per month onsite
September Start
12 months contract+ (through 2026)
Pay: 55 to 60 per hour
Job Description:
The Clinical Trial Manager (CTM) is accountable for the operational and scientific
oversight, the set-up, execution and delivery of their assigned clinical trials at the
regional/local level . CTMs contribute to delivery of BI's pipeline through accurate
planning and efficient execution of trials that bring speed & value to participating
patients and sites.
The CTM provides leadership and direction to the R/OPU trial team for their
responsible R/OPU and is accountable for the overall success and delivery of their assigned clinical trial/s according to defined milestones and key performance indicators (e.g. Medicine Excellence KPIs -MedEx). They are responsible for steering and directing clinical trial activities, including patient and site engagement activities, direct communication and interaction with multiple internal and external stakeholders (e.g. investigative sites) and trial team members at a regional/local and global level.
The CTM is responsible for managing the planning, implementation, and tracking of the clinical trial process as well as risk mitigation . The CTM serves as a proactive member of the trial team, liaising closely with the Clinical Trial Leader ("CTL") on all study-related issues. As leader of the R/OPU Trial Team, the CTM communicates trial status to stakeholders, escalating issues as appropriate.
Trial Preparation Accountabilities:
Accountable for the trial activities for responsible R/ OPU, including but not limited to:
+ Ensure the trial is conducted in compliance with GCPICH, local/global regulations, applicable SOPs and according to the trial protocol by overseeing CRO and internal team activities.
+ Creation, management and review of the R/OPU trial budget to ensure appropriate level of financial oversight and planning accuracy. Timely budget updates based on trial changes.
+ Appropriate trial-specific training of R/OPU internal and external partners is performed in line with Trial Training Plan.
+ Accurate planning and co-ordination of operational feasibility of trial timelines for their R/OPU; and oversight of trial preparation to ensure trial team members are aligned and on track.
+ Verifies and provides input into the country and site level feasibility and OPU commitment (site and patient commitment). Finalize and validate site selection using available data sources and local insights/expertise, in collaboration with other functions (i.e. Medical Affairs, vendors if applicable).
+ Development and implementation of country level engagement plans, recruitment planning and risk mitigation. Co-ordinates development of country level patient facing documents in close collaboration with relevant internal and external stakeholders. Reports patient and site level feedback as strategic insight to contribute to improving trial design with a focus on patient value
+ Frontloading of activities where possible at the R/OPU level to facilitate efficiencies as well as to ensure and leverage speed.
+ Oversees outsourcing of vendor services in the R/OPU in accordance to operating models and governance.
+ Ensure timely responses to questions from Regulatory Authority/Ethics Committee and other external stakeholders.
Trial Preparation related performance indicators:
+ Adheres to trial planning and commitment as per MedEx target KPIs. Core documents filed in Trial Master File as per planned timelines. Ensures timely update of trial management systems.
+ Regular communication maintained with local trial team, internal and external partners.
+ Implementation and incorporation of patient centric initiatives to optimize trial delivery and bring value to patients. Engagement plans in place, including recruitment and contingency planning.
Trial Conduct Accountabilities:
+ Maintains oversight during clinical trial conduct including adherence to GCP and all global and local regulatory requirements; compliance with SOPs and continuous risk monitoring/mitigation. In collaboration with other functions, ensures budget oversight, including support of regular clinical quality monitoring, and safety reporting.
+ Monitor progress of patient recruitment endpoints and proactively update and action contingencies throughout trial conduct.
+ Support CTL during investigator meetings
+ Establish and maintain relationships with external experts, investigational sites, Patient Organizations and other stakeholders by coordinating and ensuring cross-functional collaboration amongst CD&O and appropriate functions (i.e Medical Affairs, Market Access, PAR) on regional/ local level.
+ Active participation in the CD&O community with a special focus on participating in the CTM network, to actively contribute to functional excellence.
Trial Conduct related performance indicators:
+ Trial meets mandatory compliance requirements.
+ Regular reporting of trial budget and mitigation of significant budget deviations.
+ Documented Local Trial Oversight Meetings.
+ Timely availability of core documents.
+ Timely responses to authority and ethics requests.
+ Vendor services proceed without interruption, and all issues are promptly escalated and documented.
+ Trial target commitments met.
Trial Closeout and Reporting Accountabilities
+ Ensures timely cleaning and delivery of clinical trial data.
+ Responsible for timely, complete and compliant archiving of all relevant R/OPU documents in the TMF, including all required documents from vendors.
+ Ensures timely submission of the CTR to Regulatory Authority/Ethics Committee and other external stakeholders as required by local regulations
+ Shares information on trial results with Investigational sites and, if applicable, Patients (e.g. lay summaries).
Trial Closeout and Reporting performance indicators
+ Timelines achieved as per commitments and MedEx targets for database lock.
General accountabilities
+ Build and maintain engagement with Investigators, other site staff and Patient Organizations (POs), in collaboration with other functions, to ensure trial speed and effective start up, conduct and close out.
+ Establish and maintain relationships with external experts, investigational sites, Patient Organizations and other stakeholders by coordinating and ensuring cross-functional collaboration amongst CD&O and appropriate functions (i.e Medical Affairs, Market Access, PAR) on regional/ local level.
+ Supports CTL to ensure issues are raised to Evidence team for timely action or mitigation.
Performance Indicators
+ Regular communication maintained with trial team, internal and external partners.
Leadership Competencies
+ Creates an environment that inspires, motivates, and empowers colleagues and promotes one common CD&O identity, contributing to acceleration of clinical development timelines and value creation for patients
+ Fosters a learning culture in CD&O regions by encouraging continuous learning, sharing best practices, and learning from failures.
+ Embraces innovative approaches and technologies, as well as creates and maintains a culture that drives empowerment, smart risk taking and one common CD&O identity.
Performance indicators
+ Demonstration of clear, concise and effective communication
+ Delivery of operational aspects and CD&O Regions Target Operational Model aligned to HPBU Intent, One Medicine vision, and CD&O Vision and Missions.
+ Evidence of effective teamwork & leadership, goal delivery and efficient delivery of operational aspects aligned to the One Medicine visions (including goals, risk, mitigation). Evidence of insights incorporation that can be utilized to improve our clinical development and customer experience.
Regulatory and / or Organisational Requirements*
Ensures all tasks are carried out in accordance with respective applicable BI SOPs, BI Business Practices, HTGs and regulatory requirements. Ensures that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality, in accordance with BI Values and a focus on speed and patient value.
Job Complexity*
Functionally leads local/regional trial team to ensure integrity of trial conduct,
assurance of patient safety, and that local/regional component of trial is planned,
conducted and reported in line with regulatory requirements. Requires orchestration of local/regional trial team, setting priorities, and integration with other functions as necessary throughout planning, conduct and closeout of trial. This requires coordination of/with diverse and international trial team members, and collaboration with other external stakeholders. The complexity of the role is driven by the strict regulatory and ethical requirements.
Works on global clinical trials with multidisciplinary, international teams and with
internal and external stakeholders including suppliers and investigational sites.
Represents the company at internal and external meetings, e.g. with investigational sites, patient organizations and/or regulatory agencies/inspectors.
Critical contribution to speed and value of our clinical trials by providing input in
strategic feasibility, maintaining relationship with sites and by implementing new
innovative methods including digital innovations related to trial delivery.
Interfaces*
Functional lead and/or project manager of local/regional trial team members and
colleagues including but not limited to:
+ CD&O
+ Other medical functions
+ Local/ regional HP functions (including patient advocacy)
+ CRO and other suppliers
+ Investigator and site staff
+ Research networks
+ Patient organizations (PO)
Job Expertise*
+ Strong clinical trial project management experience. In-depth understanding of project management with emphasis on team work to promote high-performance teams
+ Experience in Therapeutic Areas relevant in BI pipeline is desirable
+ Understanding of local/regional major regulations
+ Familiarity with guidelines and standard of care is desirable
+ Experienced in working with CROs and POs is desirable
+ Ability to build and maintain strong relationships of mutual value
+ Excellent influencing and communication skills
Job Impact*
+ Accelerates the delivery of innovative new therapies while bringing the best trial experience to sites and patients;
+ Clinical development of a substance occurs within Medicine Excellence KPIs, quality and budget given by IU and HPBU;
+ BI sponsored trials conducted according to applicable regulations and BI SOPs/procedures safeguard patient safety / well-being, and data quality and integrity;
+ Risk management at local/regional level allowing development of a substance in line with BI strategy
+ Strong accountability to support local/regional trial oversight.
Minimum Education/Degree Requirements*
Degree /education: Requires a university degree (e.g. Masters degree or comparable degree) with several years relevant experience in required area. Major focus: Biomedical Life Sciences
Required Capabilities (Skills, Experience, Competencies)*
Strong Communication Skills: Demonstrates AAI approach and skills in complex cross functional matrix structures of the trial and extended team. Articulates and aligns business strategy/plan on an ongoing basis, ensuring alignment between words and action. Demonstrates active listening skills and cultural awareness.
Scientific and Operational Expertise: Demonstrates scientific and therapeutic
knowledge and operational expertise across all aspects of clinical trial planning and execution. Dimensions of trial complexity include protocol, patients, sites,
countries, vendors.
Leadership and Influence: Demonstrates skills and capabilities in addressing complex situations, confidently setting direction for teams. Demonstrates leadership behaviours of supporting, connecting and empowering teams, providing future direction, demonstrating visionary and innovative thinking and inspiring teams to achieve a common goal. Executes activities with a clear aim to deliver value to patients.
Strategic Mindset: Strategic and visionary thinker who is future focused, creative, courageous and able to navigate through ambiguity. Integrates study strategy with overall TA portfolio. Embraces cross functional initiatives, applying innovative
learnings. Is results-oriented with a global mindset using analytical thinking to
provide risk-balanced solutions.
Coordination and Oversight: Collaborative leader who demonstrates skills and
capabilities in setting priorities, managing pace of activities, and efficient usage
of resources.
Project Management: Plans effectively, setting priorities, and defining actions. Makes effective use of resources, and proactively strives for transparency and clarity to accomplish the business deliverables. Translates complex situations to actionable parts. Anticipates and resolves challenges and translates learnings to new projects. Takes smart risks.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M-
#LI-
#DI-
Ref: #568-Clinical
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Dental Practice Manager

Toronto, Ontario MHMI

Posted today

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Job Description

Job Description

Dental Practice Manager - Mississauga

The Practice Manager is a full time position that requires a positive attitude & communication skills, leadership skills, strong organizational skills, the ability to resolve conflicts, prioritize issues, analytical skills, HR experience and strong time management.

The Practice Manager will lead the vison and philosophy of the clinic and manage the daily operations and protocols for the office. They are the point person for the entire team and are required to oversee the administrative operations of the business. They will be required to work “hands-on” in the office and lead by example. They will track and maintain budget goals and production targets and help train their team on the protocols and procedures required to achieve these goals.

Role Accountabilities

  • Effective coordination of schedules for optimal practice efficiencies for both the clinical an administrative area of the office.
  • Supervision of team members and ensuring everyone follows the office protocols and policies.
  • Have strong understanding of Abeldent practice management software.
  • Track and maintain monthly budgets for payroll, office expenses and sundry costs.
  • Delegation of work load and hiring of new team members when necessary. This will include the on-boarding process for all roles in the office.
  • Maintaining a positive attitude that promotes teamwork within the dental practice and motivating the team to achieve their goals.
  • Scheduling and leading monthly team meetings. The goal is to keep the team engaged and informed and appreciated.
  • Conflict resolution. Always maintaining a respectful and considerate work environment for both patients and employees.
  • Reporting on budget and production goals.
  • Control AR and provide monthly reporting.
  • Attaining production goals by effective booking and engaging the team to strive to achieve these goals.
  • All financial reporting from practice level.
  • Ensure the facility and equipment are well maintained and the office is clean and presents the positive professional desired image.
  • Start each day with an action plan

Key Requirements

Strong business acumen and experience in managing dental business operations including people, finances, inventory and systems management

This advertiser has chosen not to accept applicants from your region.

Dental Practice Manager

Etobicoke, Ontario MHMI

Posted today

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Job Description

Job Description

Dental Practice Manager - Mississauga

The Practice Manager is a full time position that requires a positive attitude & communication skills, leadership skills, strong organizational skills, the ability to resolve conflicts, prioritize issues, analytical skills, HR experience and strong time management.

The Practice Manager will lead the vison and philosophy of the clinic and manage the daily operations and protocols for the office. They are the point person for the entire team and are required to oversee the administrative operations of the business. They will be required to work “hands-on” in the office and lead by example. They will track and maintain budget goals and production targets and help train their team on the protocols and procedures required to achieve these goals.

Role Accountabilities

  • Effective coordination of schedules for optimal practice efficiencies for both the clinical an administrative area of the office.
  • Supervision of team members and ensuring everyone follows the office protocols and policies.
  • Have strong understanding of Abeldent practice management software.
  • Track and maintain monthly budgets for payroll, office expenses and sundry costs.
  • Delegation of work load and hiring of new team members when necessary. This will include the on-boarding process for all roles in the office.
  • Maintaining a positive attitude that promotes teamwork within the dental practice and motivating the team to achieve their goals.
  • Scheduling and leading monthly team meetings. The goal is to keep the team engaged and informed and appreciated.
  • Conflict resolution. Always maintaining a respectful and considerate work environment for both patients and employees.
  • Reporting on budget and production goals.
  • Control AR and provide monthly reporting.
  • Attaining production goals by effective booking and engaging the team to strive to achieve these goals.
  • All financial reporting from practice level.
  • Ensure the facility and equipment are well maintained and the office is clean and presents the positive professional desired image.
  • Start each day with an action plan

Key Requirements

Strong business acumen and experience in managing dental business operations including people, finances, inventory and systems management

This advertiser has chosen not to accept applicants from your region.

Dental Practice Manager

Mississauga, Ontario MHMI

Posted today

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Job Description

Job Description

Dental Practice Manager - Mississauga

The Practice Manager is a full time position that requires a positive attitude & communication skills, leadership skills, strong organizational skills, the ability to resolve conflicts, prioritize issues, analytical skills, HR experience and strong time management.

The Practice Manager will lead the vison and philosophy of the clinic and manage the daily operations and protocols for the office. They are the point person for the entire team and are required to oversee the administrative operations of the business. They will be required to work “hands-on” in the office and lead by example. They will track and maintain budget goals and production targets and help train their team on the protocols and procedures required to achieve these goals.

Role Accountabilities

  • Effective coordination of schedules for optimal practice efficiencies for both the clinical an administrative area of the office.
  • Supervision of team members and ensuring everyone follows the office protocols and policies.
  • Have strong understanding of Abeldent practice management software.
  • Track and maintain monthly budgets for payroll, office expenses and sundry costs.
  • Delegation of work load and hiring of new team members when necessary. This will include the on-boarding process for all roles in the office.
  • Maintaining a positive attitude that promotes teamwork within the dental practice and motivating the team to achieve their goals.
  • Scheduling and leading monthly team meetings. The goal is to keep the team engaged and informed and appreciated.
  • Conflict resolution. Always maintaining a respectful and considerate work environment for both patients and employees.
  • Reporting on budget and production goals.
  • Control AR and provide monthly reporting.
  • Attaining production goals by effective booking and engaging the team to strive to achieve these goals.
  • All financial reporting from practice level.
  • Ensure the facility and equipment are well maintained and the office is clean and presents the positive professional desired image.
  • Start each day with an action plan

Key Requirements

Strong business acumen and experience in managing dental business operations including people, finances, inventory and systems management

This advertiser has chosen not to accept applicants from your region.

Clinical Services Manager - Peel Memorial - Urgent Care Centre

Brampton, Ontario William Osler Health System

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Job Description

Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

POSITION SUMMARY:

Reporting directly to the Director of Emergency Services and collaborating with the program Corporate Chief and Urgent Care Centre (UCC) Site Chief, the Clinical Services Manager of the UCC at Peel Memorial will have overall responsibility for the management of the interdisciplinary human, financial and material resources required to meet the patient and family care needs within this service.  With a focus on patient and family centered care, the Clinical Services Manager will be accountable for ensuring the delivery of best patient care, within a safe and compassionate environment, while maintaining an engaged workforce.

The successful candidate will be an inspirational leader, with a vision to create a learning culture, empower staff, develop processes and remove barriers that will enable best in class patient care and experience.  We are looking for a critical thinking leader that has a strong business acumen, supports innovation and has an appetite for data and analytics to support strategic priorities.

We are seeking a dynamic leader who has a demonstrated history of achieving results from the perspective of clinical quality, operations and developing high-performing teams, in a fast-paced environment. The ideal candidate will be tasked with raising the bar with respect to practice standards and exploring potential new models of care, developing and implementing new processes or quality improvement initiatives, in collaboration with organizational and community partners.  Further, the successful candidate will consistently demonstrate Osler’s values of Respect, Excellence, Service, Innovation, Compassion and Collaboration.

The Peel Memorial UCC interdisciplinary team of some 200 passionate and highly skilled clinicians that benefit from a dedicated educator to help to elevate clinical best practices. This is an opportunity for a leader to foster a renewed and uplifted sense of community and teamwork within the service and encourage team members to grow and develop, individually and as a team. 

POSITION RELATIONSHIP: 

  • Reports to the Director, Emergency Services
  • Collaborates with the UCC Site Chief, the Corporate Chief of Emergency Services, and the Assistant Clinical Services Manager

PERFORMANCE OBJECTIVES/ONGOING ACCOUNTABILITIES:

  • Develop and implement the operational and program strategic plans and/or initiatives, in collaboration with the program leadership team.
  • Define and secure the organizational supports and structures required for the service, in collaboration with program leadership.
  • Establish and maintain a high-functioning inter-professional practice climate that embraces high quality and continuous improvement, and ensures that patient care is provided with compassion and in accordance with professional practice and corporate standards.
  • Identifies areas for improvements, secures resources and implements efficient processes/ structure required for safe and efficient operations.
  • Assess relevant data and provide feedback on findings to drive the timely delivery of safe, exceptional services.
  • Work collaboratively with the Clinical Educator, Resource Nurses, staff and partners in improving practice, processes, adding value, raising standards, improving effectiveness.
  • Monitor and work to improve patient, family and staff engagement results in collaboration with relevant partners.
  • Foster an engaged, high-performing workforce, seeking and implementing opportunities for improvement or corrective action.
  • Hire, mentor and coach staff performance as determined by human resource policies, union agreements, legislation and standards of practice.
  • Develop, monitor, manage and evaluate the service financial resources (i.e. budget), in collaboration with relevant partners.
  • Develop processes for selecting, evaluating and maintaining supplies and equipment needed for enhancing patient care.
  • Develop and maintain effective interdepartmental relationships and participate in activities that contribute to the effective function of the team, the program, and the organization.
  • Facilitate excellent, bidirectional communication with staff, physicians and partners with respect to program and corporate updates through various mechanisms including staff meetings, huddles, etc.
  • Enhance community linkages and partnerships, leveraging Osler’s participation in the regional Ontario Health Team.
Qualifications

  • Current relevant designation in a professional technical discipline is required, Health Discipline Professional designation preferred
  • Undergraduate Degree required, Master’s Degree preferred
  • Minimum of five (5) years recent management/ leadership experience within a clinical environment, complemented by participation in leadership or team development courses
  • Excellent clinical knowledge and experience in Emergency Services is preferred
  • Demonstrated ability to establish effective interpersonal relationships within and outside the organization
  • Ability to establish and maintain an engaged workforce, with a service-oriented focus
  • Highly motivated and self-directed team player
  • Demonstrated effective leadership, planning and project management skills
  • Excellent oral, interpersonal, and written communication skills are required
  • Demonstrated understanding of patient flow processes which are safe and efficient
  • Established reputation as a consultative and collaborative leade


Additional Information

HOURS: Currently Days shift (Subject to change in accordance with operational requirements)

SALARY: 
Minimum: $118,716.00 annually
Maximum: $148,395.00 annually

INTERNAL APPLICATION DEADLINE: July 22, 2025

Applications are still open for external applicants

#LI-VK1 #FT #SJ1

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

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Senior Manager, Clinical Quality and Safety

Toronto, Ontario Spectrum Health Care

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Company Description

Here’s your opportunity to join a growing company in the rapidly evolving health care sector.  Spectrum Health Care is currently seeking a clinical professional with expertise in quality improvement, risk management and patient safety to join our Clinical Quality, Outcomes and Education team. The successful candidate will be responsible for leading and overseeing the development and implementation of quality improvement, risk management, patient safety, and outcome measurement strategies across our organization.

With over 40 years of experience delivering innovative home health care and specialized services, Spectrum Health Care is blazing a trail of positive health system change.  If you are a clinical quality and safety leader with a commitment to continuous improvement, we want you on our team. 

Job Description

  • Provides quality improvement leadership by developing, implementing and managing corporate-wide clinical quality improvement programs, to ensure the delivery of high-quality patient care.
  • Responsible for risk management and mitigation strategies
  • Leads the development and implementation of patient safety initiatives including incident reporting systems and root cause analysis.  Ensures timely and effective identification, escalation and resolution of significant clinical risks and compliance gaps.
  • Oversees the collection, analysis and reporting of clinical outcomes data to monitor performance and identify areas for improvement.  Works closely with interdisciplinary teams to implement quality initiatives.
  • Ensures that all clinical practices comply with professional practice standards and stays up to date on changes in healthcare regulations and standards, implementing adjustments to policies and procedures and guidelines in alignments with best practices in home care quality and safety.
  • Works with internal and external stakeholders including health care providers, patients and regulatory agencies to promote quality safety and risk management initiatives.
  • Represents the organization in quality, safety and risk management forums and contributes to the development of excellence in industry standards for homecare quality and safety
Qualifications

  • Education: Bachelor’s degree in Nursing, Public Health, Health Administration, or a related clinical discipline. (Master’s degree preferred)
  • Experience: Minimum of 5 years’ experience in clinical quality improvement, risk management, patient safety, or a related area within healthcare
  • Proven experience in leading quality improvement initiatives, managing patient safety programs, and overseeing risk management activities ( in home care, community health preferred)
  • Proficiency in using QI tools and software
  • Strong knowledge of regulatory, professional practice requirements and accreditation standards in the homecare sector
  •  Experience with data analysis and evaluation, performance measurement, and benchmarking
  • Preferred Certifications:   
    • Certified Professional in Healthcare Quality (CPHQ)
    • Certified Professional in Clinical Risk Management
    • LEAN, Six-Sigma, or other QI Methodologies are an asset.  
    • Healthcare Quality or Patient Safety

#corp_shc2



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Delivery Practice Manager , Associate to Consultant (A2C) ProServe Shared Delivery (SDT)

Toronto, Ontario Amazon

Posted 26 days ago

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Description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Associate to Consultant (A2C) ProServe Shared Delivery Team (SDT) to help us grow our early-in-career talent. In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's.
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:
-Building and managing a high-performing team of Delivery Consultants
-Collaborating with Delivery Consultants, Engagement Managers,
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Clinical Supervisor

Toronto, Ontario Talk Therapy Canada

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Job Description

Position: Clinical Supervisor

Location: Remote (Canada-wide)
Employment Type: Full-Time or Part-Time
Reports to: Founder & CEO
Compensation: $75,000 - $05,000 with performance-based bonus opportunities. Part-time compensation is prorated to the full-time equivalent.

Join Our Dynamic Team as a Clinical Supervisor!

Are you a seasoned psychotherapist with a passion for leadership and a desire to make a real impact? Ready to be part of a vibrant team where your skills and expertise are valued and celebrated?

About Us

We are a leading therapy practice dedicated to transforming lives through innovative and compassionate mental health care. We offer comprehensive psychotherapy and assessments for adults, adolescents, couples, children, and families. We believe that openness, empathy, and a sense of humor are essential in creating a space for healing and renewal. Our team is committed to providing the highest quality mental health services in a supportive and inclusive environment.

Our Vision

We offer heart-centered work, grounded in cutting-edge science. If you can’t tell from our website and bios, we’re awesome! We have a passion for helping the next generation of therapists learn, grow, and develop into AMAZING therapists. We’re not in the business of making good therapists; we make GREAT therapists!

Our mission is to provide a safe space for clients to share their burdens, unload heaviness, and find more joy in living! We are also dedicated to supporting therapists as they continue their growth and professional development journeys through their careers.

Our Core Values
  • Authenticity, Excellence & Flexibility
  • Best practice & innovative care
  • Balance work & life with a bit of grace, humility, and a lot of humour
What We Offer
  • Competitive Compensation: With a bonus structure
  • Referrals: Access to a waiting list
  • Full Virtual Office Services and Administrative Team
  • Clear, Established Policies and Procedures: To support you as a supervisor
  • Learning Management System: In-depth system with 25+ modules covering advanced CBT, DBT skills, countertransference, boundaries, discharge planning, and more for intern training.
  • Professional Development: Rich and diverse opportunities for growth
  • Remote Work Flexibility: Work from the comfort of your own home or office
  • Supportive Environment: A collaborative and welcoming team culture
What You’ll Do
  • Empower Clinicians: Provide exceptional supervision and mentorship to a team of practicum students and therapists, guiding them in delivering top-notch therapy services.
  • Provide Psychotherapy Services: Offer psychotherapy to individuals, and ideally, couples and families.
  • Innovate & Collaborate: Lead and collaborate with a dynamic team of therapists, sharing insights and strategies to continually enhance services and outcomes.
  • Develop & Shape: Design and evaluate learning material and programs to support cutting-edge, best-practice care.
  • Grow & Thrive: Benefit from ongoing professional development opportunities, including specialized training and leadership development.
What We’re Looking For
  • Licensed Therapist: Hold a valid license in psychotherapy, social work, or psychology and be an approved CRPO supervisor.
  • Experience & Expertise: Demonstrated experience in therapy for individuals, couples, and families, with a strong foundation in evidence-based practices such as Gottman, DBT, EMDR, and more.
  • Compassion & Empathy: A genuine desire to help others and a deep commitment to client-centered care.
  • Team Leader: Confident in leading and collaborating effectively with colleagues, fostering a thriving team environment.
  • Technology Proficient: Proficient in Google Suite, Jane, Zoom, and other office products.
Background Requirements
  • Master’s in Counseling Psychology, Social Work, or Related Field: The ideal candidate holds a Master's degree in Counseling Psychology, Social Work, or a related field, is registered with CRPO or OCSWSSW, and is an approved Clinical Supervisor.
  • Language Proficiency: Excellent English skills are essential; knowledge of additional languages is a plus!

Ready to Join Us?

If you’re a dedicated therapist ready to take your career to the next level, we’d love to hear from you! Apply now and become a key player in our mission to create positive change and empower lives. Please submit a cover letter with your application.

This role is ideal for compassionate, client-focused professionals who are skilled in both assessment and engagement, with a drive and confidence to support clients’ entry into high-quality mental health care.

Salary & Benefits

Compensation: $75,000 to $105,00 per year plus excellent performance-based bonus structure

Hours: full and part time, flexible schedules balancing your life and clinic needs!

This advertiser has chosen not to accept applicants from your region.

Senior Project Manager - Amico Clinical Solutions

Richmond Hill, Ontario Amico

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Job Description

Job Description

Job Description

Senior Project Manager – Amico Clinical Solutions
Richmond Hill, ON
 
We offer many opportunities for advancement within the Amico Group of Companies, along with a comprehensive benefit package, employer paid vacation, management approved tuition reimbursement and an employee referral program.

The successful candidate will be energetic, eager, driven, and able to deal with competing demands and timelines.

This is an exciting opportunity in an Intermediate role for support of our Project Management department. Growth, development and promotion for the successful proponent is anticipated and will be encouraged.

About the Role
The ideal candidate will be energetic, motivated, and adaptable , capable of handling competing priorities and deadlines. You will be responsible for managing projects from planning and design through to construction, commissioning, and closeout, ensuring that all work meets Amico’s high standards for quality, budget, and schedule.


Key Responsibilities
  • Manage projects involving the planning, design, construction, and commissioning of medical equipment in hospital environments.
  • Collaborate with sales, engineers, production teams, and installers to develop designs that meet client and quality requirements.
  • Oversee multiple complex projects, ensuring delivery on budget, schedule, and quality commitments.
  • Develop and manage construction schedules according to project requirements.
  • Review and evaluate design proposals, specifications, and contract documents for compliance with Amico policies, standards, and industry guidelines.
  • Create risk mitigation strategies to manage liability, schedules, and compliance throughout the project lifecycle.
  • Monitor project scope and quality, identifying issues and implementing corrective actions to avoid delays or budget impacts.
  • Lead day-to-day project construction activities, from initiation through testing, commissioning, and final handover.
  • Supervise project teams across all stages of the project management cycle.
  • Work closely with clients and stakeholders to resolve issues promptly and maintain strong relationships.
  • Capture and distribute meeting minutes, tracking action items, responsibilities, and deadlines.
  • Monitor, manage, and report on project budgets and schedules.


Qualifications
  • Bachelor’s degree in Engineering or Architecture.
  • Proven experience in project management, ideally with large-scale construction or healthcare projects.
  • Strong ability to manage multiple complex projects under pressure while meeting schedule, budget, and quality goals.
  • In-depth knowledge of project management practices, including cost control, scheduling, codes, standards, and specifications.
  • Familiarity with corporate policies, procedures, and applicable environmental legislation.
  • Experience supervising staff, with strong leadership and team management skills.
  • Excellent oral and written communication, problem-solving, and negotiation skills.
  • Understanding of civil and architectural design and construction, with broad engineering application knowledge.
  • Experience in risk analysis and mitigation, particularly in permits, planning, and scheduling, is an asset.
  • Proficiency in AutoCAD is an asset.

#AMICOACS

 


 

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