102 Collections Specialist jobs in Canada

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

# **Job Summary**

Now, if you were to come on board as our **Accounts Receivable Collections Specialist,** we’d ask you to do the following for us:

- Collect all outstanding receivables and ensure Clients receives the invoices in a timely fashion.
- Follow up unidentified Deposits (UD) with the operations for any unkeyed invoices
- Monthly meetings with management of operations to review all invoices over 60 days and action plans
- Work with all units of your assigned sectors to ensure a proper procedure is in place for submitting correct invoices to the Client, entering in Orbit and providing backup in weekly Orbit envelopes
- Provide agings and payment information to units to ensure updated and accurate records
- Review payment terms to ensure they align with the contracts.
- Provide write offs when required and ensure proper authorization is obtained
- Arrange refunds when necessary
- Respond to inquiries from Clients and units

Think you have what it takes to be our **Accounts Receivable Collections Specialist**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

- Proven collection experience, business to business experience preferred
- Ability to research, analyze and determine logical resolutions regarding client account issues
- Proficient MS Office including exceptional Excel skills
- Experience in a computerized accounting environment (JD Edwards preferred)
- Excellent communication and negotiation skills
- Accuracy and attention to detail
- Ability to work independently and within a team

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact for further information.

Job Description

Job Description

Salary:

Nous sommes la recherche dun Spcialiste en recouvrement pour rejoindre notre quipe!

Nous cherchons un Spcialiste en recouvrement possdant de lexprience dans la gestion de comptes marchands pour se joindre notre quipe des Finances. Dans ce rle, vous serez responsable de contacter les marchands ayant des comptes en souffrance, de ngocier des solutions de paiement et de travailler avec les dpartements internes afin de rgler les soldes impays. Vous jouerez un rle cl dans la protection des flux de trsorerie tout en maintenant une approche professionnelle et axe sur le client.

propos du poste

• Communiquer de faon proactive avec les marchands ayant des comptes en retard par tlphone, courriel et correspondance crite.
• Examiner les comptes en souffrance, identifier les causes des retards de paiement et proposer des solutions appropries.
• Ngocier des plans de paiement, des rglements ou dautres ententes de paiement en ligne avec les politiques de lentreprise.
• Tenir des registres prcis et dtaills des activits de recouvrement dans le systme CRM/ERP.
• Escalader les comptes la direction ou aux agences de recouvrement externes lorsque ncessaire.
• Collaborer avec les quipes Finance, Service la clientle et Ventes afin de rsoudre les litiges ou problmes de facturation.
• Surveiller les rapports danciennet des comptes et fournir des mises jour rgulires la direction sur la performance des recouvrements.
• Assurer la conformit avec les politiques de lentreprise, les procdures de crdit et la rglementation applicable.

propos de vous

• DEP en administration, comptabilit ou domaine quivalent.
• 5+ annes dexprience en recouvrement, comptes clients ou gestion du crdit, idalement dans les secteurs des paiements, des services financiers ou du SaaS.
• Solides comptences en communication et en ngociation en franais et en anglais, avec la capacit de grer des conversations difficiles tout en demeurant professionnel.
• Connaissance des pratiques, lois et rglements en matire de crdit et de recouvrement.
• Matrise de Microsoft Office (notamment Excel) et familiarit avec les systmes ERP/CRM (ex. : Zoho).
• Excellentes aptitudes organisationnelles et souci du dtail.

propos de nous

• Nous offrons des solutions de paiement et de point de vente entirement intgres aux restaurants, htels et bars.
• Nous sommes reconnus pour nos systmes de point de vente la fine pointe de la technologie (Veloce et MaitreD).

Ce que nous offrons

• Assurance mdicale et dentaire ds le premier jour.
• Service de tlmdecine 24/7.
• Rgime dpargne-retraite collectif avec contribution de lemployeur.
• Vacances et journes personnelles.
• Le dfi de travailler dans une entreprise en pleine croissance et rythme rapide.

Souhaitez-vous faire partie de lADN PayFacto alors que nous atteignons de nouveaux sommets? Postulez ds maintenant!

***

We are looking for a Collections Specialist to join our team!

We are seeking a Collections Specialist with experience managing merchant accounts to join our Finance team. In this role, you will be responsible for contacting merchants with delinquent accounts, negotiating payment solutions, and working with internal departments to resolve outstanding balances. You will be a key player in safeguarding cash flow while maintaining a professional and customer-focused approach.

About the role:

• Proactively contact merchants with overdue accounts via phone, email, and written correspondence.
• Investigate delinquent accounts, identify root causes of late payments, and propose appropriate solutions.
• Negotiate payment plans, settlements, or other payment arrangements in line with company policies.
• Maintain accurate and detailed records of collection activities in the CRM/ERP system.
• Escalate accounts to management or external collections agencies when necessary.
• Collaborate with Finance, Customer Support, and Sales teams to resolve disputes or billing issues.
• Monitor aging reports and provide regular updates to management on collection performance.
• Ensure compliance with company policies, credit procedures, and applicable regulations.

About you:

• DEP in administration, accounting or equivalent
• 5+ years of experience in collections, accounts receivable, or credit management, preferably in the payments, financial services, or SaaS industries.
• Strong communication and negotiation skills in French and English, with the ability to handle difficult conversations while maintaining professionalism.
• Knowledge of credit and collections practices, laws, and regulations.
• Proficiency with Microsoft Office (specifically Excel) and familiarity with ERP/CRM systems (e.g., Zoho).
• Strong organizational skills and attention to detail.

About us:

• We provide fully integrated payment and point of sales solutions to restaurants, hotels and bars
• We are known for our state-of-the-art point of sales systems (Veloce and MaitreD)

We offer:

• Medical and dental coverage as of Day 1
• Telemedicine 24/7
• RRSP matching
• Vacation and personal days
• Challenge of working in a fast-paced growing company

Are you looking to be part of our PayFacto DNA as we climb to new heights?Apply now!

remote work

Job Description

Job Description

La dynamique de votre équipe :

Vous pourriez faire partie d'une équipe dynamique de crédit et recouvrement qui va au-delà des tâches standard et qui travaille ensemble afin d'atteindre ses objectifs quotidiens.

Vous recevrez l'encadrement et l'orientation nécessaires pour réussir dans votre travail et nous nous adapterons à votre rythme afin de vous faire évoluer au sein du service.

À quoi ressemblera votre journée :

• Traiter promptement les demandes de crédit
• Documenter les efforts de recouvrement
• Produire des relevés mensuels
• Travailler avec le bureau de crédit pour établir des limites de crédit
• Communiquer avec notre service clientèle et notre service commercial
• Enregistrer et appliquer les paiements aux factures

Pour en connaitre plus sur vous :

• Vous avez une forte capacité à résoudre les problèmes
• Vous êtes capable de travailler sous pression, de gérer les priorités et de respecter les délais
• Vous avez une grande capacité à prêter attention aux détails
• Vous avez une facilité à vous adapter aux changements
• Maîtrise du français et de l'anglais, tant à l'oral qu'à l'écrit (ce poste nécessite des interactions avec nos collaborateurs et clients internationaux)

Encore mieux si vous possédez ces atouts :

• 3 à 5 ans d'expérience en recouvrement et crédit
• Connaissance d'Excel

Voilà ce que nous offrons !

• Régime de rémunération attrayant
• Programme de remboursement des frais de formation
• Repas subventionnés à notre incroyable Bistro (Les Cordons Bleus)
• Équilibre entre vie professionnelle et vie privée grâce à un horaire de travail flexible
• Café gratuit à volonté
• Espace de stationnement gratuit pour tous les employés
• Centre d’entraînement sur place

Vous n’êtes pas certain de cocher toutes les cases, mais vous avez envie de tenter votre chance ? Nous adorons votre enthousiasme !

Merci pour votre candidature, mais veuillez noter que seul(e)s les candidat(e)s qualifié(e)s seront contacté(e)s. Les chasseurs de têtes et les agences de recrutement ne sont pas autorisés à soumettre des CV par l'intermédiaire de ce site web ou directement aux gestionnaires.

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Your team’s dynamic:

You could be part of a dynamic Credit & Collection team that go above and beyond standard tasks and work together in order to achieve their daily objectives.

You will be given the coaching and guidance to succeed at your work and we will adapt to your pace in order to make you grow within the department.

What your day will look like:

• Process credit applications in a timely basis
• Record status of collection efforts
• Issue monthly statements
• Work with the credit bureau to establish credit limits
• Communicate with our Customer Service department and Sales department
• Record and apply payments to invoices

More about you:

• You have a strong ability to problem solve
• You have an ability to work under pressure, manage priorities and meet deadlines
• You have a strong ability to pay attention to detail
• You have an ease to adapt to changes
• Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers)

Great if you have:

• 3-5 years of Credit & Collections experience
• Knowledge of Excel

Let’s talk perks!

• Attractive compensation package
• Training Tuition Reimbursement Program
• Subsidized meals in our amazing Bistro (Les Cordons Bleus)
• Work-life balance with a flexible working schedule
• Free, unlimited coffee
• Private, free parking for all employees
• Onsite fitness facility with personal trainer

Still not sure if you check every box, but think it’s worth a shot? We love that enthusiasm!

Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Job Description

Job Description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

An individual with the right combination of skills who is results-oriented, target-focused, and a problem solver with a “customer first” attitude to service. The Specialist will be responsible for overall day-to-day tasks to ensure efficient, timely, and accurate customer billing, collection of accounts receivable, payment applications and general Accounts Receivable maintenance. 

GENERAL TASKS & RESPONSIBILITIES :

• Create customer invoices and ensure completeness of invoicing by month end for all services provided to customers 

• Create credit notes where required 

• Mail/email customer invoices and reports 

• Build strong positive relationships with our customers to ensure smooth payments and manage client dispute resolution 

• Weekly follow-up with internal teams to determine work completed but not invoiced 

• Reach monthly collection and DSO targets by constant communication and follow-up with customers via telephone and email. 

• Weekly status update with BPT President on collection progress and other issues 

• Resolve customer payment discrepancies and invoicing disputes by coordinating with internal operations teams 

• Posting daily receipts (cheques, EFT, credit card payments) 

• Provide customer service regarding collection issues or request for additional documentation 

• Send customer statements for overdue accounts 

• Maintain system customer cards to ensure updated contact information 

• Filing and maintaining customer records 

• Provide assistance to Finance team during annual external audit and other reviews  

• Provide BPT President with ad-hoc reports concerning AR and Collection status as requested  

• Assist BPT President with special projects  

Qualifications

EDUCATION AND EXPERIENCE:

• Post-secondary education in Accounting or similar

• Strong Computer proficiency – Microsoft Office, especially Excel  

• Minimum 2 years on full cycle Accounts Receivable processes

• Strong customer service skills 

• Experience with Microsoft Great Plains software is an asset 

OTHER QUALIFICATIONS, SKILLS AND EXPERIENCE:

• Must speak and write English fluently 

• Must possess excellent communication skills, both written and verbal, in order to present responses to clients, prepare reports and maintain communication with internal and external clients 

• Must be articulate 

• Excellent organizational skills 

• High level of accuracy and strong attention to detail 

• Ability to work independently, while supporting a collaborative, team-based department 

• High level of professionalism, maturity, good judgment including discretion when dealing in confidential financial matters 

• Must be proactive, self-disciplined and able to demonstrate a high level of productivity with a goal-oriented approach 

• Ability to work in a fast-paced environment, handle multiple tasks, work under pressure and meet tight deadlines 

• Exceptional computer skills with a high level of competence with MS Office (Outlook, Word, Excel) and LIMS (asset) 

WORKING CONDITIONS:

• This position requires working in a laboratory environment with potential periods of standing and occasional lifting of 20 lbs+ may be required. 

• Rotating evening and weekend shift work may be necessary. 

Additional Information

At Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off.

Accommodation: Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at 

As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at 

We thank all applicants within commuting distance of GTA, Ontario for showing an interest in this position. Only those selected for an interview will be contacted.

This posting is supported by AI technology to assist in screening candidates and resumes.

NO AGENCIES, CALLS OR EMAILS PLEASE

**WHY CHOOSE US:**
We are R360 Canada, an integrated services company that offers a variety of services to clients in the energy, environmental and industrial sectors. We are equipped to process, recover, recycle and dispose of waste and other materials safely and cost-effectively for our customers. The R360 team is aligned through the vision of reinventing the standard in waste solutions by serving our customers and employees, while staying true to our values. Weu2019re proud to be a different kind of company with a different kind of culture one where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
**GENERAL DESCRIPTION:**
The Accounts Receivable Analyst completes the day-to-day field collections process. This includes Electronic Data Interchange (u201cEDIu201d) uploads/entry, customer statement releases, overdue invoice calls, account credit payout recommendation and oversight on changes to the underlying accounting system (AX). As an Accounts Receivable Analyst with us the minimum responsibilities are:
u2022
Support Company Vision and Culture
u2022
Oversee Customer Accounts
u2022
EDI Customer Invoice Entry and Maintenance
u2022
Mediate Collection Communications
u2022
Progress Current Accounts Receivable Processes
**WHAT WE NEED FROM YOU:**
u2022
A minimum 2 yearsu2019 experience in an Accounts Receivable role
u2022
Intermediate Excel skills
u2022
Exceptional interpersonal and organizational skills, and attention to detail
u2022
Ability to multi-task, prioritize, and work under tight deadlines
u2022
High level of integrity and business acumen, including the responsibility to maintain confidentiality of external customer information
u2022
Certificate or diploma in business administration, accounting, or a related area. Equivalent experience will be considered
u2022
Knowledge of Microsoft D365 is an asset
u2022
Must be able to pass all pre-employment requirements
**WHAT YOUu2019LL GET FROM US:**
u2022
Competitive Wages
u2022
Retirement Plan with company match; let us help you save for your future
u2022
Benefits; Medical, Dental, Vision
u2022
Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
u2022
Insurance: Life, Short Term/Long Term Disability
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
R360 Canada, a company of Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

**WHY CHOOSE US:**
We are R360 Canada, an integrated services company that offers a variety of services to clients in the energy, environmental and industrial sectors. We are equipped to process, recover, recycle and dispose of waste and other materials safely and cost-effectively for our customers. The R360 team is aligned through the vision of reinventing the standard in waste solutions by serving our customers and employees, while staying true to our values. Weu2019re proud to be a different kind of company with a different kind of culture one where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
**GENERAL DESCRIPTION:**
The Accounts Receivable Analyst completes the day-to-day field collections process. This includes Electronic Data Interchange (u201cEDIu201d) uploads/entry, customer statement releases, overdue invoice calls, account credit payout recommendation and oversight on changes to the underlying accounting system (AX). As an Accounts Receivable Analyst with us the minimum responsibilities are:
u2022
Support Company Vision and Culture
u2022
Oversee Customer Accounts
u2022
EDI Customer Invoice Entry and Maintenance
u2022
Mediate Collection Communications
u2022
Progress Current Accounts Receivable Processes
**WHAT WE NEED FROM YOU:**
u2022
A minimum 2 yearsu2019 experience in an Accounts Receivable role
u2022
Intermediate Excel skills
u2022
Exceptional interpersonal and organizational skills, and attention to detail
u2022
Ability to multi-task, prioritize, and work under tight deadlines
u2022
High level of integrity and business acumen, including the responsibility to maintain confidentiality of external customer information
u2022
Certificate or diploma in business administration, accounting, or a related area. Equivalent experience will be considered
u2022
Knowledge of Microsoft D365 is an asset
u2022
Must be able to pass all pre-employment requirements
**WHAT YOUu2019LL GET FROM US:**
u2022
Competitive Wages
u2022
Retirement Plan with company match; let us help you save for your future
u2022
Benefits; Medical, Dental, Vision
u2022
Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
u2022
Insurance: Life, Short Term/Long Term Disability
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
R360 Canada, a company of Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

Give & Go Prepared Foods Corp.is a proud member of the Mondelēz family. We are a leading, and growing, North American manufacturer of baked goods for over 30 years. If you're looking for a company that will provide you with opportunities for career growth and development, while working with an energetic and team with deeply ingrained values of respect, direct and open communication, quality, and accountability, we’d love to have you join our team. Our Consumer Brands: two-bite® brand, including two bite-brownies®, Kimberley's Bakeshoppe™, Mason St. Bakehouse™, and The Worthy Crumb Pastry Co™


It’s an exciting time to part of the Give & Go team as we are growing rapidly and want you to become a part of our growth and extraordinarily bright future!


**Job Overview:**
Responsible for managing all activities in the accounts receivable function and ensures the timely collection of all payments due to the Company in accordance with applicable Company policies and procedures.


**Key Responsibilities:**

* Manage all accounts receivable transactions so that payments are collected in accordance with Company collections policies and objectives
* Actively live and role model our Leadership competencies by holding self and team (including all direct report ‘people leaders’) accountable for creating a positive work environment and culture through administration of our People Processes and Tools.
* Performance Management: Ensure proper onboarding and development of all staff by completing induction process, coaching and developing capabilities, executing PDP start/mid-year dialogues, and engaging in corrective action when required
* Talent & Succession: Ensure job vacancies are filled by completing the required processes and representing the company with integrity throughout the recruitment process
* Training: Ensure completion of function compliance training
* Engagement: Ensure an engaged workforce through development of sound working relationships and execution of Employee Survey action plans
* Company Values (RDQAS): Ensure teams model our Company values and hold others accountable for the same
* Prepare relevant general account analysis on outstanding receivables, accruals, journal entries and support the regular monthly financial reporting process by explaining progress made against key accounts receivable performance metrics
* Identify opportunities and implement plans for reducing days sales outstanding (DSO)
* Review short paid/unpaid reports, upload customer pricing, owner of Customer master maintenance and check commission reports.

**Recipe for Success:**

* Completion of college diploma in Accounting or a related field
* Minimum 5 years of accounts receivable experience
* Minimum 3 years of people management experience with proven ability to manage a large team
* A firm understanding of accounting and financial concepts surrounding accounts receivable and strategies to reduce DSO
* Strong managerial and leadership skills including building strong relationships with stakeholders
* Results oriented with strong attention to detail, initiative and independence
* Strong communication skills (verbal and written; strong listening skills).
* Strong influencing skills and the proven ability to resolve escalations in an effective and efficient manner
* Proven initiative and willingness to drive change, with a focus on innovation, process improvement and solving problems.
* Extensive knowledge of Microsoft applications and exposure to an ERP system
* Ability to prioritize demands in a fast-paced work environment

**What we can offer:**

* As we grow, we are committed to preserving the parts of our diversity & culture that is unique, people-focused and are core to our success at every size. Our values of Quality, Direct Communication and Respect mean something.
* Learning and growth; we are working to create an environment where sharing new ideas, experimenting and learning from each other is strongly encouraged.

Interested and qualified candidates are invited to apply directly. Give and Go is committed to providing equal employment opportunities for all applicants and employees regardless of race, ancestry, place of origin, color, ethnic or national origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences (for which a pardon has been granted), disability, marital or family status, or any other characteristic protected by law. If you require an accommodation to participate in the recruitment process, please contact us at , citing "AODA" in the subject line, along with your request and contact information. While we appreciate all resume submissions, only those selected for an interview will be contacted.


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