210 Commercial Operations jobs in Canada

Job Description

We are seeking a highly motivated and experienced Commercial Operations Manager - NOC 60010 to oversee that our business runs smoothly and efficiently. The ideal candidate will have a strong background in operations management, excellent leadership skills, and the ability to implement effective processes that enhance productivity. This role is crucial in driving operational excellence and supporting the overall strategic goals of the organization.

$125,000

MRO Commercial Strategy & Execution

• Develop and implement commercial strategies aligned with the company’s business goals.
• Develop and implement procurement strategies for the organization.
• Lead pricing strategy and structure proposals for customer maintenance contracts, component repairs, and overhaul services.
• Conduct market analysis to identify trends, customer needs, and opportunities for growth.

Aircraft Leasing Commercial Strategy & Execution

• Oversee the acquisition and preparation of aircraft for the leasing fleet, including market research, negotiations, and purchasing.
• Lead negotiations for aircraft leasing to customers, including contracts, insurance, and renewals.
• Maintain leasing fleet efficiencies, including engine & propeller supply, customer satisfaction, and support.

Contract Management & Negotiation

• Prepare, review, and negotiate customer contracts, service level agreements (SLAs), and work packages.
• Ensure compliance with legal, regulatory, and internal requirements in all commercial agreements.
• Monitor contract performance and resolve commercial disputes or issues.

Customer Relationship Management

• Serve as the primary commercial point of contact for key clients and strategic partners.
• Manage customer expectations through effective communication, issue resolution, and proactive engagement.
• Collaborate with customer support and production teams to ensure high service satisfaction.

Financial & Business Planning

• Forecast revenue and margin performance based on current contracts and pipeline.
• Prepare and present commercial performance reports to senior leadership.
• Identify and implement cost-saving or revenue-enhancing initiatives.

Team Leadership & Cross-functional Coordination

• Lead and mentor the commercial operations team, ensuring alignment with company objectives.
• Coordinate closely with production, planning, engineering, procurement, and quality departments.
• Promote a culture of continuous improvement and customer focus.

Sales & Business Development Support

• Support the sales team in business development efforts, proposals, and bid submissions.
• Attend industry conferences, trade shows, and customer meetings to represent the organization.
• Provide input into product and service development based on market needs.

Areas of work experience

• Technical knowledge and experience with DeHavilland DHC6 series aircraft and Pratt & Whiney Canada PT6A series engines
• Strong understanding of aircraft maintenance processes, regulatory requirements, and commercial practices
• Strong understanding and familiarity with the commercial aviation insurance market and process
• Proven track record of contract negotiation, revenue growth, and customer relationship management
• Excellent analytical, negotiation, and communication skills
• Proficient in MS Office Suite; experience with ERP/MRO software (e.g., AMOS, TRAX, Rusada) is a plus
• Ability to travel domestically and internationally as needed

Personal Suitability:

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Strong understanding of legal terminology
• Able to handle all administrative duties
• Strong grammatical skills, including punctuation and proofreading, attention to detail, and able to work independently in a fast-paced, team-oriented environment

Additional information

Security and safety:

• Criminal record check
• References required

Work conditions and capabilities:

• Strategic Thinking
• Commercial Acumen
• Leadership & Team Development
• Customer Focus
• Negotiation & Influence
• Cross-functional Collaboration
• Results Orientation

ADDITIONAL INFORMATION:

Compensation: Please note that the wage will be subject to the prevailing wage in AB for NOC 60010 at the time of hiring.

Rocky Mountain Aircraft is a privately owned family operated aircraft maintenance organization with over 40 years in business. Specializing in the DeHavilland Twin Otter aircraft, we have a well-earned reputation for providing exceptional service, unparalleled experience, and comprehensive solutions to customers worldwide. Our services include, aircraft leasing and sales, maintenance, avionics, engineering, product design and approvals.

We offer a great work environment and comprehensive benefits, not to mention the satisfaction of knowing you’re working for a company recognized world-wide as a leader in its field.

Job Description

Senior Manager, Commercial Operations | Commercial Operations | Hybrid

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We’re searching for a Senior Manager, Commercial Operations who is local to one of our offices (Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON) to join our Commercial Operations team, so that we can drive operational excellence across our sales organization. The Senior Manager, Commercial Operations will serve as a strategic business partner to sales leadership by delivering insights, systems, and structure to enable performance and accelerate growth across our commercial function.

How You’ll Spend Your Time

• Act as a strategic advisor to sales leaders and the President of North America to drive revenue growth through data-driven insights

• Own the sales forecasting process in order to improve accuracy, transparency, and organizational alignment

• Design and manage sales quotas and compensation plans to align incentives with business goals

• Build reports, dashboards, and models using Salesforce, Tableau, Excel, and other tools to track KPIs and inform decisions

• Collaborate cross-functionally with Finance, Marketing, and Product to ensure seamless execution of commercial priorities

• Establish and implement best practices in commercial operations and sales operations to enable scalable growth

What Kind of Things We’re Most Interested in You Having

• Significant previous experience in Commercial Operations, Sales Operations, or Management Consulting

• Proven success in sales forecasting, pipeline management, and sales compensation design

• In-depth knowledge of Salesforce as well as how to build robust models and dashboards.

• Excellent analytical and problem-solving skills, with the ability to distill complex data into actionable insights.

• Sincere interest in helping scale a high-performing sales organization through process, insights, and systems

• A knack for working collaboratively with senior stakeholders in a fast-paced, high-growth environment

• Able to work from one of our offices (Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON) 3 days per week

• Able to travel within Canada and US as needed (passport required)

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.

Job Description

Salary:

Come join Home Trust Company as a Director, Commercial Lending Operations in our Underwriting - Large Commercialteam!

Home Trust Company has developed a track record of success as Canadas leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people. Home Trust is a private company.

FIRST THING WHAT YOU NEED TO SUCCEED?
We are looking for individuals who are dedicated, passionate, and driven to execute with excellence!

WE CARE ABOUT OUR EMPLOYEES WELL-BEING, WHAT WE OFFER:

• Base salary, with yearly incentive performance bonus

• Three (3) weeks of vacation, an additional six (6) flex days (sick or personal) in addition to statutory holidays

• Comprehensive benefit packages, offered through Manulife

• Group Retirement Savings Plan (GRSP) up to 8% contribution program & employer match

• $1000 Employee Referral Program

• Employee Discounts; phone plans, gym membership, Toronto Bike Share and many retailer discounts offered through WorkPerks

• Education Assistance program

ABOUT THE ROLE:

Were looking for a strategic, operations-driven leader to support and strengthen our Commercial Underwriting and Lending business. As the Director, Commercial Lending, you will be a key partner in driving business transformation, executing and leading critical projects. Youll lead initiatives that promote process excellence and ensure compliance with regulatory and risk standards.

In addition:

• Lead and oversee special projects and strategic initiatives to drive operational improvements and support business transformation.
• Implement and adhere to ERM Independent Challenge and Internal Control Testing guidelines to support risk identification, assessment, and mitigation.
• Own service management, including onboarding, performance reviews, risk assessments, and compliance for business partners (agents, appraisers, consultants).
• Manage Panorays vendor security platform for InfoSec and Business Continuity monitoring.
• Maintain onboarding documents and track timelines in HomeVault.
• Oversee annual reviews and updates of Mortgage Participation & Servicing Agreements with servicers, legal, and regulators.
• Conduct regular Servicer relationship reviews and performance scorecards to identify risks such as AML and delinquencies.
• Collaborate with business unit Directors to manage and resolve audit and risk findings from ERM, compliance, and regulatory assessments.
• Lead commercial projects and business enablement initiatives, including new risk assessment tools (BERAT).
• Work cross-functionally to manage risk, reporting, and business roadmaps.
• Build and lead a high-performing team aligned with business goals.
  

WHAT WE REQUIRE:

• Authorized to work in Canada
• University degree in related area or discipline.
• 5 to 10 years of experience in commercial mortgage lending, lending products, underwriting, and people leadership.
• In depth understanding of commercial lending products, policies and guidelines with proven experience in project management, process improvement, and risk oversight
  

Why Join Us?
Be part of a growing organization that values innovation, collaboration, and integrity. Your expertise will help shape the future of commercial lending operations.

PREREQUISITE : Maintain a positive supportive attitude, help to maintain an inclusive and supportive company culture!

Note: The internal title for this role is Director, Commercial Operations Special Projects.

Follow us on LinkedIn: Home Trust Company: My Company | LinkedIn

Job Description

Why DUCA?

We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.

We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™ .

DUCA ( is distinguished for the following:

• Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers.
• Competitive rates.
• Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
• Profit sharing among Members.
• Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7
• A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab ( a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.

A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play.

Director, Commercial Credit Operations

DUCA is looking for a Director, Commercial Credit Operations to join our growing team!

Job Purpose & Summary

The Director, Commercial Credit Operations position is responsible for leading, coaching the Commercial credit Funding & Administration team and oversees the administration of new deals post-underwriting through to, and including funding along with the existing portfolio.

This position plays a lead role in the risk management of the business as it relates to securing valid enforceable security on every mortgage and ensuring full adherence to the Credit Union policies, procedures, and regulatory requirements. The Director leads by example and continuously fosters effective relationships within the Credit Union and with external professionals (lawyers, etc.), while striving for superior operational quality, ensuring processing is completed within the parameters of the Credit Union regulatory requirements and focus on operations excellence to achieve daily, weekly, and monthly targets.

Key Accountabilities & Duties

Funding and Administration

• Ensure Funding and Administration processes and practices are efficient, effective and Member centric. Some of these processes and practices include:
  • Funding conditions management
  • Credit and security documentation
  • Funding of loans
  • Security registration
  • New account set ups
• Ensure Funding and processes Administration and practices keep pace with overall growth objectives and are scalable for future growth. Identify gaps or areas for improvement and make recommendations for enhancements to senior management
• Implement, monitor, and measure the overall success of enhancements or changes made to process, practices, and policies

Operational Efficiencies/Risk Management

• Co-ordinates and oversees the work flow and processes for the Credit Administration and Commercial teams to ensure maximum operational efficiencies and effectiveness.
• Analyzes and recommends any automation required for the department for existing functions. i.e. Origination System, amortization calculators, renewals, pay out statements, etc.
• Recommends and implements additional reports and/or procedures to best identify and measure key credit and reputational risk areas for the credit union.

Accountability

• Accountable to Senior Management Team to ensure that all credit/funding administration meets regulatory, Member service and senior management criteria, delivering results as outlined in the annual business plan
• Secondary accountability to the VP Internal Audit to identify and report suspected fraud and wrongdoing which will place the credit union at jeopardy either through financial or reputational loss.

People Management

• Recruit, build and grow an effective team with a Member-centric and customer service mindset
• Communicate business objectives and translate them into an action plan for team members
• Monitor, review and evaluate performance of team members
• Delegate responsibilities and decisions
• Mentor, coach and develop team members

Relationship Management

• Build and grow an effective network of business partners and manage relationships with external vendors and professionals
• Monitor, review and evaluate performance of business partners or vendors
• Ensure appropriate contracts, controls and oversight are in place in relationships with business partners or vendors

Regulatory and Legal Compliance

• Ensure Funding and Administration processes and practices are compliant with Regulations and Credit management policies
• Provide input and advice on the development and enhancement of Credit Management policies

Occupational Experience & Education Requirements

• Post-secondary education or equivalent experience in business, finance, or related field
• 6-8+ years of credit experience, including commercial credit administration or funding, including exposure to both construction and syndication lending
• Experience of working in close coordination with underwriters, legal firms and syndication partners is must
• Experience managing regulatory and internal audits
• Expert level knowledge of credit and security conditions and compliance/regulatory requirements
• 3+ years of experience managing people

Knowledge, Skills & Attributes

• Knowledge of relevant government, insurer and regulatory requirements for retail and commercial lending and related consumer products
• Ability to work across functions in a collaborative manner
• Collaborative leadership style with strong interpersonal skills, including the ability to develop, nurture, and build relationships with internal and external partners
• Strong communication and presentation skills – ability to present recommendations to senior leaders
• High level of initiative in seeking solutions to challenges and maintaining up to date with industry
• Strong people management skills with a passion for coaching, growing, and mentoring a team
• Capacity to cope with a high degree of ambiguity and change
• Innovative and creative thinker – able to think outside the box to develop solutions

Working Conditions

Normal office environment

Department: Commercial Administration

Primary Location: Corporate Office, 5255 Yonge Street, North York

Employment Status: Full-time

Hours per Week: 38

Salary: The annual salary range for this position starts at $102,250. Actual annual base salaries will vary depending on relevant job-related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits.

Number of Vacancies: 1

DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.

Qualified applicants are encouraged to submit their application. Applications must include a resume.

We thank all applicants but only those considered for an interview will be contacted.

Job Description

At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada.

We are looking for an Operations Manager, Commercial to join our Commercial team in Yellowknife, NT . This position supervises 5-10 building operators and reports to the Commercial Property Manager. The Operations Manager plans, organizes, directs, controls and evaluates the general operation of a portfolio of commercial, retail, and warehouse buildings. While the position focuses on operations, providing support to administration, security, and leasing functions, is necessary from time to time.

Responsibilities:

• Responsible for providing supervision and management of a team of commercial building operators in Yellowknife and Inuvik, including spot checking building logs
• Ensure daily, weekly & monthly inspections are carried out in building equipment and 5th class plants
• Set up and execute a preventative maintenance program for all plants with a combination of in-house personnel and contractor's i.e. HVAC and boiler servicing
• Organize an after-hours schedule and ensure the position is properly covered
• Supervise the work of contractors (snow clearing, garbage disposal, janitorial, etc.)
• Organize annual boiler service, fire alarm service, sprinkler service, generator set service, and other legally obligated certifications as required
• Work with the Health and Safety Manager to ensure safe and reliable operation of Northview's facilities, including attending safety meetings and submitting reports as necessary
• Manage tenant improvements for new and existing tenants.
• Prepare RFS (Request For Service) for landlord and tenant authorization
• Review and approve tenant drawings and signage requests
• Conduct move-out appointments with expiring tenants and ensure the premises are in good condition
• Ensure all tenant work orders are addressed in a timely fashion in accordance with standards set by Northview
• Perform regular inspections of buildings and properties
• Manage projects from the building improvement budget (recoverable and non-recoverable)
• Prepare annual budgets in collaboration with the Commercial Property Manager and the Regional Director
• Mentor your direct reports to improve their overall job confidence, where necessary
• Maintain a professional relationship with inspectors and contractors
• Create and update a contractor list monthly
• Occasional travel to Inuvik, estimated to be twice a year, but could be more frequent
• Other duties as assigned by the manager

Qualifications:

• Must have a valid driver's license
• Holds a valid 5th Class Power Engineer Certificate
• Experience with building automation systems
• Basic computer proficiency
• Able to work independently and is a self-starter
• Working knowledge work order management systems
• A strategic and operational thinker with a proven track record of accomplishments, outstanding analytical skills, decision making, and team building skills
• Strong leadership and communication (both written and verbal) skills
• Must be able to analyze data, including financial and technical, from a variety of sources

Benefits:

• Competitive pay
• Extended health care including medical, dental, and vision coverage
• Life insurance, drug coverage, and wellness programs
• Discounts on rent at Northview properties
• Vacation Travel Assistance for Northern employees

If your background matches the qualifications listed above and you are looking for an opportunity to make a difference in the communities we serve, please submit your resume in confidence. Please note, only those candidates chosen to continue through the selection process will be contacted. Northview welcomes and encourages applications from people with disabilities.

Job Description

Our Client is one of the fastest-growing companies in BC and is a leader in their industry. They are looking for an Operations Administrator to join their team. This role is perfect for someone with good customer service and data entry exprience (bonus if you've dealt with software license keys/contracts before)

Your Role:

• Act as a primary contact for general customer inquiries including order/payment status, account issues, license configuration, etc.
• Reviewing sales contracts and translating them into accurate order details that you will enter into the ERP and product licensing systems
• Reviewing the details of key financial processes (e.g. invoicing and billing schedules, renewals) to ensure that each contract is being processed correctly
• Assisting the sales team by generating software license keys from the Product Licensing system for new sales and renewals and working with other members of the Finance team to coordinate the delivery of software license keys to customers
• Providing operational support to other teams as required

You Have:

• 2+ years of customer service experience
• Excellent telephone etiquette and professional written business communication
• Accuracy with numbers and high attention to detail
• Ability to work with a sense of urgency, prioritize work and meet objectives/deadlines
• Ability to exercise tact and discretion and to be entrusted with confidential information
• Ability to work independently as well as within a team with minimal supervision

Bonus:

• Familiarity with Salesforce CRM and/or an ERP is an asset

Compensation: 45-60k depending on experience + many different perks

If this opportunity sounds like something that fits your career path, please apply to this posting; we'd love to talk to you!

Job Description

Salary: $50,000 to $55,000

The Company

AtVertiGIS, we build powerful GIS software. Our portfolio of products, solutions, and services enhance the capabilities of leading mapping software, most notably Esris ArcGIS. For decades, professionals have relied upon us to overcome complex technical challenges so that they can make a significant impact in the world.

VertiGIS offers meaningful careers that grow with you over time, encourage you to think creatively, and connect you with customers who are making a difference in the world. We are passionate, high-performing individuals that come from a diverse set of educational, cultural, and professional backgrounds. What we all have in common is our drive to do good work, support each other as we grow, and enjoy the beautiful places where we live.

The Position

As Sales Operations Coordinator, you will play a vital role in helping the company run smoothly and efficiently. You will be essential in supporting key areas of the business, primarily Sales, Finance, and Operations. You will gain extensive experience working with our customer relationship management (CRM) system NetSuite, which is integral to our business.

*We are willing to support a remote employee with preference in Victoria, Vancouver, Calgary, Greater Toronto Area, or Montreal.*

Responsibilities

• Respond to customer inquiries and documentation requests via email ticketing system; often acting as the first contact for general customer needs
• Manage the full life cycle of our order processing practices
• Provide administrative support for software and services sales
• Monitor opportunities, accounts, and contacts, as appropriate
• Ensure contract renewal reminders are sent out accurately and on-time
• Assist the Finance and Professional Services teams with invoicing and project needs
• Update and maintain product listing and pricing
• Help ensure the company utilizes its CRM (Customer Relationship Management) system to its full functionality and suggest process improvements where appropriate
• Analyze and review CRM data and reports
• Collaborate with global VertiGIS staff to resolve customer issues
  

Requirements

• Self-starter with excellent organizational skills
• High level of accuracy and attention to detail
• Strong communication skills, both written and verbal
• Ability to work independently and while supporting a collaborative team environment
• Ability to establish and maintain effective working relationships with internal and external stakeholders
• Proficiency in Microsoft Excel and other Microsoft applications
• Experience in administrative and/or customer service roles
• Experience with NetSuite would be an asset
• Post-secondary education in office management or business administration would be an asset
• Fluency in German would be a bonus!
  

Our Perks

Team / Career Growth

• Top-notch colleagues that like and respect one another
• We listen to peoples' ideasand act on them
• A supportive environment with opportunity for training, mentoring, professional development,and advancement
• Challenging, interesting work
• Cutting edge technology that improves the world around us
• We're recognized experts in our fieldpeople around the world seek us out
  

Benefits

• Fair and equitable salaries, as well as profit sharing
• A competitive group benefits program for you and your family
• A health and lifestyle spending account
• RRSP matching
• 4 weeks of vacation to start and 5 weeks of vacation after 5 years with the company
  
• Maternity and parental leave top-ups
• Bottomless book budget
• Company summer and winter parties (that are fun to attend!)

Working Model and Office

• A choice between a hybrid or remote working model
• A headquarters office in downtown Victoria with healthy snacks and good coffee
• High-end hardware and equipment, in the office or at home
• Secure bike storageandshowers for those that bike to work
• Lunchtime yoga on Tuesdays and Thursdays

At VertiGIS, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels safe, respected, and valued. We encourage everyone who is interested in the role, regardless of race, ethnicity, religion, sex, gender, sexual orientation, disability status or age, to apply. Unique perspectives and experiences are what make our teams strong!

If you self-identify as having a disability, please let us know how we can best assist you. Accommodation is available upon request at any time during the recruitment process.

VertiGIS Compensation Philosophy

At VertiGIS, we strive to offer competitive total compensation packages that include both direct and non-direct compensation such as salary, health care and retirement benefits, variable/incentive pay, paid time off, and other benefits and perks.

Our job postings reflect the expected pay or pay range for each position in alignment with our compensation philosophy and salary budget. This reflects what we feel is competitive based on the profile of candidate we are seeking. The background, experience, and skill set we are seeking will be outlined in the role requirements.

We strive to have a comprehensive approach to compensation and ensure that employees are paid based on the value they bring to the company.

Were a great place to build your career.

Our colleagues are great people and make our company the kind of place we enjoy coming to every day. We reward top performers and stay true to our core values. Since 1999, weve built our business based on steady, sustainable growth were still growing and our future is bright!

Note: To avoid potential formatting issues, we require that yousubmit your resume and cover letter as PDF files.

Note:We use a recruitment tool to reach out to candidates so please check your inbox to ensure our emails are not being filtered as "Social" or "Promotions" (our provider has been notified).

Job Description

Our Client is one of the fastest-growing companies in BC and is a leader in their industry. They are looking for an Operations Administrator to join their team. This role is perfect for someone with good customer service and data entry exprience (bonus if you've dealt with software license keys/contracts before)

Your Role:

• Act as a primary contact for general customer inquiries including order/payment status, account issues, license configuration, etc.
• Reviewing sales contracts and translating them into accurate order details that you will enter into the ERP and product licensing systems
• Reviewing the details of key financial processes (e.g. invoicing and billing schedules, renewals) to ensure that each contract is being processed correctly
• Assisting the sales team by generating software license keys from the Product Licensing system for new sales and renewals and working with other members of the Finance team to coordinate the delivery of software license keys to customers
• Providing operational support to other teams as required

You Have:

• 2+ years of customer service experience
• Excellent telephone etiquette and professional written business communication
• Accuracy with numbers and high attention to detail
• Ability to work with a sense of urgency, prioritize work and meet objectives/deadlines
• Ability to exercise tact and discretion and to be entrusted with confidential information
• Ability to work independently as well as within a team with minimal supervision

Bonus:

• Familiarity with Salesforce CRM and/or an ERP is an asset

Compensation: 45-60k depending on experience + many different perks

If this opportunity sounds like something that fits your career path, please apply to this posting; we'd love to talk to you!