476 Computer Systems jobs in Canada
Systems Analyst
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Systems Analyst - 1 position
Food & Nutrition Services
Mount Hope Centre for Long Term Care - London, ON
Temporary Full Time
Salary Range: $ $44.42 /hour
Temporary position, anticipated to extend until August 1, 2027, subject to the availability of work.
Building on more than 130 years of care and compassion, today's St. Joseph's continues to make a difference in health care with distinct roles in acute and ambulatory care, specialized care of the elderly, long-term care, mental health care and rehabilitation services. With more than 10 locations, St. Joseph's offers health care professionals both the opportunity to specialize and to attain a variety of experiences in leading programs across a spectrum of services.
As a teaching centre, St. Joseph's fosters excellence through support for learning, research use in practice, and generation of new knowledge. Our shared leadership environment is our hallmark. Based on principles of accountability, equity, partnership and ownership, this environment enables staff to be accountable for making decisions. We offer flexibility and support to achieve balance between work and home along with programs to support our commitment to a safe and satisfying workplace.
The Systems Analyst is a member of the Food and Nutrition Services Team, responsible for supporting a number of users throughout our multiple sites who use the various applications of the CBORD system. We are seeking a motivated individual who has a passion for providing solutions. The successful candidate will have system administrative access to the CBORD system and will be responsible for maintaining accurate information within the systems, investigating and analyzing support issues in accordance to organizational standards. The Systems Analyst will also manage internal documentation, provide end user training, and work closely with other team members, staff and vendors.
Reporting to the Manager of Food and Nutrition Services, the successful candidate will ensure that quality service is provided to all stakeholders while championing effective communication and support to the department of Food and Nutrition Services.
Essential Qualifications
- Community college diploma in food service management or equivalent
- 3 years working in food services and/or information technology
- Food Handlers Certification
- Membership with the Canadian Society of Nutrition Management
- Advanced knowledge of Cbord software system
- Membership with the Canadian Society of Nutrition Management (not certification)
- Working knowledge of general computer systems, printers, etc.
- Working knowledge of Food & Nutrition Services in order to maintain optimal use of automation system
- Familiarity with therapeutic diet modification for clients and patients in a healthcare setting
- Demonstrated computer skills with intermediate level knowledge of Word and Excel
- Effective communicator (both written and verbal)
- Project management
- Highly developed organizational, analytical, and project management skills
- Superior customer service skills with demonstrated diplomacy and tact
- Adept at building positive relationships and an ability to work both independently as well as within a team setting
- Consensus-building and conflict resolution skills
- Ability to troubleshoot and provide solutions for systems issues of a moderate to complex scope
- Superior interpersonal and communication skills
- Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
Preferred Qualifications
- Health Science related degree
- Proficiency in French would be an asset
- Knowledge of Ministry of Health and Long-Term Care Compliance Standards
- Experience working in a mental health, long term care or rehabilitation
- Experience working in Food Service, understanding of nutritional analyses, the fundamentals of menu planning, and work flow from a clinical and an operational perspective
- Experience leading projects
Teaching and Research
- St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties
Immunization Requirements
- Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
- Provide documentation of the Tuberculosis skin testing
- Your interest in this opportunity is appreciated. Human Resources and Leaders use your profile information to evaluate your application for the vacancies that you apply to. Only those under consideration will be contacted
Posting date: August 26, 2025
Submission deadline: September 01, 2025
Andrew Harriman-Duke, Human Resources
Your interest in this opportunity is appreciated.
Human Resources and Leaders use your profile information to evaluate your application for the vacancies you apply to.
Only those under consideration will be contacted.
Systems Analyst
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Job Description
Our client, a large oil and gas company located in downtown Calgary, is seeking an information technology professional with acute technical skills and passion for systems development and sustainment. The successful candidate will work with the Utilities and Upgrading Team, playing a key role in resolving technical issues, providing technical direction and ensuring timely resolution of all support tickets. This is an office based position, Monday - Friday, 8 hour schedule with occasional travel to northern AB sites.
Key Responsibilities:
• Participate in all stages of the application development lifecycle including solution development, application design, testing and demonstrating the solution to the end users
• Understand and make recommendations regarding how best to configure both in-house and vendor applications to better serve the customer needs
• Own, maintain and implement best practices for applications, reports and integration development & deployment ensuring a stability and reliability
• Develop estimates of effort for design of new, and/or modifications to existing applications and application components
• Troubleshoot and repair problems that occur in the everyday use of applications and provide guidance to developers and developer analysts
• Develop and implement maintenance procedures, monitor health of systems, gather system statistics, and troubleshoot reported errors and alarms
• Occasional travel to field sites in northern Alberta
Skills & Qualifications:
• 8+ years of combined Systems Analyst and development work experience and completion of a Post-secondary degree or diploma in computer sciences
• Strong computer, hardware, software, and analytical skills (technical ability to troubleshoot client/server-based application issues and work with vendors/infrastructure teams)
• Demonstrated proficiency in process modeling, data modeling, and effort/cost estimating
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems
• Proficiency in N-tier application analysis, design and development in the following development environments and tools.
We thank all applicants for their interest in working with Roska DBO and this position; however only those selected for an interview will be contacted.
Roska DBO Inc. is a customer-focused operations company with a 30 year track record offering expertise in production and equipment solutions on well sites and facilities. Based in Grande Prairie, Alberta, with a network of locations, Roska serves all of western and northern Canada, plus selected U.S. and international markets, with a primary focus on the Alberta/ B.C. region.
In addition to fulfilling the contract operating needs of oil and gas producing, midstream and pipeline companies, Roska Designs, Builds and Operates well-site facilities, rents equipment and provides Production Testing and flowback services using a company-owned well testing fleet. When you join the Roska Team, the sky is the limit!
Systems Analyst
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Job Description
Completing successful projects takes more than good intentions: it takes a great deal of skill, tenacity, and a strategic mind that seizes opportunities that others miss. If you’re looking for a place where your individual contributions will make a big difference, look no further. Since 1962, Maritime Ontario ( has been providing exceptional transportation service all across Canada. Currently operating from Vancouver to Newfoundland, we have over 5000 customers who have come to trust Maritime Ontario; by providing innovative solutions that virtually eliminate loss and damage, we’ve become a leader in Canadian transport. In order to continue in that mission, we’re looking to add a new member to our team: a strategic and analytic thinker who knows how to transform problems into solutions that keep clients coming back. That’s where you come in; Accurate data monitoring, reporting, and analysis are key elements in the success of our transportation services. We’re capable of tracking everything from temperature to fuel levels wirelessly, and it is critical that stakeholders get the exact tech management they’re looking for. As our new Systems Analyst, you’ll guide and craft internal business solutions, ensuring our projects cross the finish line. You’ll work both internally with our IT personnel and externally with our stakeholders to ensure that our technology is being implemented correctly and effectively. While working on these projects (both operational and back office), you’ll improve project and implementation strategies, develop necessary documentation (SOP’s, proof of concepts, etc.), identify best practices, and design/execute training plans. Using a detailed knowledge of our tech, you’ll additionally help our IT team tailor customized systems for shipping projects, large and small. Keeping a close eye on client specifications and consulting them along the way, you’ll ensure the process from design to implementation runs as smoothly as possible. When you’re not working directly on delivery, you’ll be thinking up ways to improve our systems in terms of both tech and personnel. Here’s some of the things you’ll be working on day-to-day: * Maintain and expand integration offerings through EDI and APIs * Configure software scope based on stakeholder specifications, and work with programming team to ensure minimal rework/redesign (no coding required) * Develop and model software proof of concepts * Track and report project activities and progress * Build SOPs to improve project and implementation strategies * Work with management to design and execute training plans * Support projects/users through go live * Support day-to-day business operations * Monitor/generate potential business opportunities Key Competencies: * Ability to meet deadlines while working at a fast pace * Ability to succeed in both individual and team settings * Strong analytic and problem-solving skills * Exceptional communication and ability to convey complex systems, workflows, and processes to technical and non-technical audiences Working with Maritime Ontario; This is a full-time, permanent, remote position, that will include travel up to 25% of the time. Hours will be flexible, though typical team activity will be focused between 8am and 5pm. In addition to a competitive starting salary you’ll have a benefits plan and three weeks’ vacation. One thing that sets Maritime Ontario apart is our investment in employee learning and advancement. You’ll have opportunities to learn not only about transportation and the logistics industry, but many different facets of IT. If you put in the work, you’ll have plenty of opportunities to advance as well. We’re serious about taking our staff as far as they’re able to go. Throughout the pandemic our team has proven its tenacity and resilience. Given the new demands being placed on transportation services, and our ownership of buildings and other key assets, we’ve been able to push through problems and succeed. Today, we are positioned better than ever in our marketplace. Qualifications; * 2-5 years experience in an Enterprise software environment * Experience in software/systems implementation, preferably in finance, transportation, or related industry * Ability to travel within Canada Assets; * Experience with Trimble TruckMate * Ability to work with SQL * Experience with any of Microdea Synergize, Zendesk, Wrike Project Management, Crystal Reports and DOMO * Experience with mapping/visualization software How to Apply Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Help” button in the application. We will review applications as they are received and look forward to hearing from you.
Systems Analyst
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COMPANY: Maritime Ontario Freightworks JOB TITLE: Systems Analyst LOCATION: Brampton, ON / Vancouver, BC TYPE: Full-time DESCRIPTION: Completing successful projects takes more than good intentions: it takes a great deal of skill, tenacity, and a strategic mind that seizes opportunities that others miss. If you’re looking for a place where your individual contributions will make a big difference, look no further. Since 1962, Maritime Ontario ( has been providing exceptional transportation service all across Canada. Currently operating from Vancouver to Newfoundland, we have over 5000 customers who have come to trust Maritime Ontario; by providing innovative solutions that virtually eliminate loss and damage, we’ve become a leader in Canadian transport. In order to continue in that mission, we’re looking to add a new member to our team: a strategic and analytic thinker who knows how to transform problems into solutions that keep clients coming back. That’s where you come in; Accurate data monitoring, reporting, and analysis are key elements in the success of our transportation services. We’re capable of tracking everything from temperature to fuel levels wirelessly, and it is critical that stakeholders get the exact tech management they’re looking for. As our new Systems Analyst, you’ll guide and craft internal business solutions, ensuring our projects cross the finish line. You’ll work both internally with our IT personnel and externally with our stakeholders to ensure that our technology is being implemented correctly and effectively. While working on these projects (both operational and back office), you’ll improve project and implementation strategies, develop necessary documentation (SOP’s, proof of concepts, etc.), identify best practices, and design/execute training plans. As the EDI subject matter expert, you’ll work with customers and management teams to onboard and support EDI offerings. Using a detailed knowledge of our tech, you’ll additionally help our IT team tailor customized systems for shipping projects, large and small. Keeping a close eye on client specifications and consulting them along the way, you’ll ensure the process from design to implementation runs as smoothly as possible. When you’re not working directly on delivery, you’ll be thinking up ways to improve our systems in terms of both tech and personnel. Here’s some of the things you’ll be working on day-to-day: * Maintain and expand integration offerings through EDI and APIs * Root cause analysis to reduce the number of support tickets * Configure software scope based on stakeholder specifications, and work with programming team to ensure minimal rework/redesign (no coding required) * Develop and model software proof of concepts * Track and report project activities and progress * Build SOPs to improve project and implementation strategies * Work with management to design and execute training plans * Support projects/users through go live * Support day-to-day business operations * Monitor/generate potential business opportunities Key Competencies: * Ability to meet deadlines while working at a fast pace * Ability to succeed in both individual and team settings * Strong analytic and problem-solving skills * Exceptional communication and ability to convey complex systems, workflows, and processes to technical and non-technical audiences Working with Maritime Ontario; This is a full-time, permanent, remote position, that will include travel up to 25% of the time. Hours will be flexible, though typical team activity will be focused between 8am and 5pm. In addition to a competitive starting salary you’ll have a benefits plan and three weeks’ vacation. One thing that sets Maritime Ontario apart is our investment in employee learning and advancement. You’ll have opportunities to learn not only about transportation and the logistics industry, but many different facets of IT. If you put in the work, you’ll have plenty of opportunities to advance as well. We’re serious about taking our staff as far as they’re able to go. Throughout the pandemic our team has proven its tenacity and resilience. Given the new demands being placed on transportation services, and our ownership of buildings and other key assets, we’ve been able to push through problems and succeed. Today, we are positioned better than ever in our marketplace. Qualifications; * 2-5 years experience in an Enterprise software environment * Working knowledge of business applications, platforms (such as SAP), and large ERP systems (ideally Trimble TruckMate) * Proficiency in SQL, MS Office and Excel VBA * Experience with/knowledge of Crystal reporting software would be an asset * Experience in robotic process automation (RPA) would be an asset * Experience in software/systems implementation, preferably in finance, transportation, or related industry * Ability to travel within Canada Assets; * Experience with Trimble TruckMate * Ability to work with SQL * Experience with any of Microdea Synergize, Zendesk, Wrike Project Management, Crystal Reports and DOMO * Experience with mapping/visualization software How to Apply; Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results. We strive to build a team that reflects the diversity of the community we work in, and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities. We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.
Junior Systems Analyst
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About Employee Benefit Funds Administration Ltd.
Employee Benefit Funds Administration Ltd. (EBFA) is a non-profit organization established in 1993 to administer the pension, health & welfare, and education trust funds for IBEW Local Union 424 members. EBFA provides accurate, timely, and professional administrative services for three union trust funds and supports the governance and operations of five Boards and their committees. Guided by a Board of Directors representing both union and employers, EBFA is committed to delivering exceptional service that underpins the financial security, health, and education of plan members and their families.
Position Overview
The Junior Systems Analyst plays a key role in supporting the development, maintenance, and improvement of EBFA's technology systems. This unionized, in office position is responsible for designing and coding applications, evaluating infrastructure, and providing software technical support and training to staff. The role requires a strong foundation in software development and systems analysis, with the ability to collaborate across teams and contribute to ongoing IT initiatives.
What You'll Do:
· Software Development
- Design and develop front-end and back-end applications
- Write, test, debug, and maintain code.
- Collaborate with managers, end users, and other developers to deliver solutions.
- Troubleshoot, maintain, and improve existing applications.
- Develop ad-hoc reports and perform data fixes as needed.
- Prepare documentation and provide training to staff.
· Evaluate and Improve Technology Infrastructure
- Evaluate existing systems and recommend improvements.
- Collaborate with third parties, managers, and users
- Design Systems
- Implement, test, troubleshoot and maintain infrastructure upgrades.
- Prepare documentation and deliver training.
· Other Duties
- Track hardware and software inventory.
- Conduct security education testing and training
- Maintain and monitor the organizational website
- Act as a technical advisor in meetings
- Work with MSP to ensure our network and staff are working effectively
- Educate and Train Staff on Software and Computers
- Time Tracking
- Keep up to date on new technologies, tools, software and best practices
- Perform other duties as required.
What You Bring:
· Degree or diploma in Information Technology, Software Development, or Computer Programming.
· SQL (Database) and Visual or C# knowledge/programming experience.
· Knowledge of Crystal Reports is beneficial.
· Strong analytical and problem-solving skills with high attention to detail.
· Ability to work independently and manage multiple priorities.
· Organized, personable, and collaborative team player.
· Strong project management skills.
· Excellent verbal, written, and interpersonal communication skills.
· Knowledge of Health & Welfare and Pension Benefits administration is an asset.
· Successful completion of a criminal background check is required.
Why Work at EBFA?
- Compensation starting at $31.73 per hour.
- A permanent, full-time position (39-hour work week during regular business hours).
- Limited after hours work.
- Employer-paid Defined Benefit Pension plan.
- Employer-paid Health and Welfare Benefits.
- Generous paid vacation plus two personal days.
- Tuition reimbursement for approved educational development.
To apply for this position, please submit your resume and cover letter highlighting your relevant experience to
Please note: shortlisted candidates will be required to provide verification of the educational and professional credentials listed on their resume.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. The application deadline is
September 26, 2025.
Business Systems Analyst
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Are you an experienced Business Systems Analyst with a strong background in document publishing solutions?
We are looking for a skilled professional for our client in a contract role. In this position, you will work collaboratively with the business and technical teams to implement and support changes to the document publishing systems.
What You'll Do:
· Work collaboratively with business and rating business analysts to understand requirements of the changes to be implemented in document publishing solution.
· Investigate moderate to complex system issues and propose solutions.
· Prepare professional specifications documents for system changes efficiently.
· Create Mock-ups of documents for review, FSD's, User Stories.
· Test all system changes in lower regions prior to User Acceptance Testing to ensure quality and accuracy.
What You'll Bring:
- 3-5 years of experience as a Business Systems Analyst, specifically with publishing solutions.
- Prior systems or programming experience.
- Expertise with Open Text Exstream and Guidewire.
- Proficiency in SQL, as well as Microsoft Word, Excel, and Access.
- Excellent communication, problem-solving, and analytical skills.
- A strong customer service focus and the ability to work independently and manage multiple tasks.
Nice-to-have:
- Bilingual in French and English.
- Experience with Jira.
Additional Information:
- This role is based in Markham, Ontario, Canada and requires being in the office three days per week.
- This role is a 10 to 12-month contract opportunity.
Job Type: Fixed term contract
Contract length: 12 months
Application question(s):
- What is work authorization status in Canada? (E.g. Citizen, PR, Work Permit)
- Are you currently living in Toronto or Greater Toronto Area, Canada?
- Are you willing to work for a months contract role?
- Are you willing to work 3 days a week in office?
- Please share your hourly rate expectations for this role in CAD?
- How many years of work experience do you have in Open Text Exstream?
- How many years of work experience do you have in Guidewire?
- How many years of work experience do you have in SQL?
- Do you have experience working with Jira?
- Do you speak French?
- Do you speak English fluently?
- How many years of experience do you have as a Business Analyst?
Work Location: Hybrid remote in Markham, ON
Business Systems Analyst
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What you'll be doing
You'll be joining CIBC's Personal and Small Business Technology. You'll lead complex projects to design strategic solutions aligned to CIBC's enterprise architecture roadmap. As a Business Systems Consultant (BSC), you'll support end-to-end project implementation and act as a subject matter expert in both business and technology. You'll ideate and collaborate with a diverse team to create and set up flexible, innovative solutions that deliver a best-in-class client experience.
How you'll succeed
- Understanding and documenting requirements - Work closely with business partners to gather complicated business requirements and facilitate solution design discussions to ensure you meet project needs. Create strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
- Solution design - Assemble client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.
- Leading and mentoring - Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
- You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
- You're inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
- Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
- You have a degree/diploma in Computer Science, Business, and/or a related field, and you've spent at least 3 years in a BSC role leading projects and designing solutions. Familiar with TopTeam and the Microsoft Office Suite, especially Visio and Excel. It's an asset if you have experience with Agile methodologies, and Application and/or Architecture Development.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- You have a degree/diploma in Computer Science, Business, and/or a related field, and you've spent at least 3 years in a BSC role leading projects and designing solutions.
Familiar with TopTeam and the Microsoft Office Suite, especially Visio and Excel. It's an asset if you have experience with Agile methodologies, and Application and/or Architecture Development.
Experience with Jira and Confluence
Experience working in an agile or hybrid (waterfall/agile) environment CIBC Experience
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Technical Systems Analyst
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Insight Global is seeking a Technical Systems Analyst to join one of Canada's largest retailers. This position is part of a multi-year program and is based in Vancouver, BC, with a requirement of 3-4 days in-office per week for a 6 months + extension period. The Technical Systems Analyst for Micro Web Application Team (MWAP) will partner with platform engineers, DevOps, and product to ensure the scalability, reliability, and usability of lululemon's digital web platform. This role requires strong technical fluency, an ability to translate between business and engineering needs, and a collaborative mindset that can thrive in a high-performance engineering culture. The main focus of this role: Translating business/engineering needs into platform solutions, improving developer experience, ensuring smooth DevOps processes, and supporting full stack delivery.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- 3-5 years of experience within a role of similar capacity; preferably supporting platform teams (infra, DevOps, microservices, CI/CD pipelines, etc)
- Ability to elicit technical requirements from engineers + product management teams
- Familiarity with containerization, AWS, and deployment pipelines.
- Experience with monitoring/observability tooling (Datadog, Sentry, Prometheus , grafana etc.).
- Ability to translate needs into actionable system designs, workflows, or backlog items.
Understanding of how frontend frameworks interact with platform components - Can partner with engineers to identify inefficiencies and propose automation or process improvements.
- Can earn credibility with opinionated engineers by listening first, showing curiosity, and adding value through organization, clarity, and follow-through.
- Comfortable navigating cross-functional teams (engineers, product managers, program managers).
- Skilled at facilitating discussions when strong personalities dominate.
Experience in eCommerce or digital platforms.
Business Systems Analyst

Posted 15 days ago
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Insight Global is seeking a Business Systems Analyst to support Strategic Initiatives and Product Delivery within the Operations space. This individual will focus on driving transformative change through data and product strategy, enabling cross-functional collaboration and supporting decision-making that enhances service quality, compliance, and operational efficiency.
Key Responsibilities Include:
- Leading strategic initiatives and product/data strategy across operational groups
- Gathering and documenting business and system requirements
- Conducting gap analyses and identifying opportunities for automation
- Facilitating stakeholder workshops and JAD sessions
- Supporting Agile product development and UAT execution
- Aligning Operations, Front Office, Credit, Finance, and engineering teams
- Promoting continuous improvement across processes and systems
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- 4+ years as a Business Systems Analyst
- Strong background in financial services
- Capital Markets experience
- Experience with client data management and centralized data platforms
- Proficiency in business process modeling and optimization
- Familiarity with regulatory frameworks (AML, KYC)
- Hands-on experience with JIRA, Confluence, SQL, and BPMN tools
- Advanced Excel and data visualization tools (Tableau, Power BI)
- Strong communication and stakeholder engagement skills - Experience in product lifecycle management
- Exposure to risk and control frameworks
Business Systems Analyst
Posted 15 days ago
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Job Description
**The future you want is within reach.**
At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We're also looking at what's next for you and how we can help you build a career you're proud of.
Here's how a Business Systems Analyst for our Edmonton NAHQ office contributes to our team:
**Responsibilities**
+ Provide overall support for Salesforce, an enterprise customer relationship management (CRM) system and related business development systems
+ Support end users, troubleshoot issues, and streamline service delivery.
+ Elicit, review, analyze, and validate system and user requirements.
+ Analyze business problems to identify solutions and make recommendations/create business cases for improvement.
+ Develop user acceptance test plans, data, and conditions. Coordinate, document, and execute user acceptance testing, including tracking of issues and reporting on statuses.
+ Create and update training materials and other documents.
+ Conduct end user training - classroom and web-based.
+ Promote adherence to processes and system best practices to maximize adoption and buy-in. Gather and analyze system-adoption data and metrics.
+ Identify opportunities for improved utilization of existing business applications and processes and integrate business process improvements with system improvements to create wholistic and cost-optimized processes.
+ Develop and maintain strong, customer-focused relationships with all stakeholders.
**Qualifications**
+ Experience with Salesforce Sales Cloud or comparative CRM.
+ Postsecondary degree or diploma in information management, information technology, business administration, computing science, or related discipline preferred.
+ 3 years of progressive experience in a related field.
+ Certification from Business Analyst Body of Knowledge (BABOK) or International Institute of Business Analysis (IIBA), or equivalent preferred.
+ Strong ability to work effectively and collaboratively with employees at all levels and areas of the organization.
+ Demonstrated ability to understand and interpret stakeholder needs and make recommendations that support the project/solution and company-wide objectives.
+ Results-oriented and able to drive deadlines.
+ Experience with change management methodologies.
+ Ability to develop and maintain effective stakeholder relationships.
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
PCL combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards you'll enjoy at PCL. This may include an employee share purchase offering, discretionary annual performance bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development programs.
Should you require an accommodation during the application process, please contact us ( ) with the position and location you are interested in.
Together, we can build success and a better future. Let's get started!
**Employee Status:** Regular Full-Time
**Company:** PCL Constructors Inc.
**Primary Location:** Edmonton, Alberta (Corporate)
**Job:** Business Systems Analyst
**Requisition** : 9916