13 Consumer Insights jobs in Canada

Job Description

Job Description

Title: Consumer Insights, Associate - Digital Solutions - P2

Location: Remote Canada

Reports To: Sr. Director, Digital Solutions 

**This is a 12-month limited term position**

The Role:  

You will help develop the analytics and data insights for J.D. Power's customer satisfaction survey research-based business, particularly those that measure digital channel performance. Primary duties include: contributing to the research process, interpretation of survey data, and developing presentations that will help our clients improve their business. You will work with a team of Digital experts and business units from specific industries (e.g., auto, financial services, insurance).

The Impact You Will Have in This Role:

You will conduct analysis of survey data to help clients improve customer satisfaction and drive business results. Since this role focuses on client digital channels, an interest in and enthusiasm for all things digital is critical.

What You'll Be Doing in This Role:

You will be part of a 7-person Digital Solutions team. You are expected to be a self-starter who can work without close supervision and with other departments within the company's matrix environment.

Responsibilities:

• Analyze survey data to find insights that will help clients improve customer satisfaction.
• Support the authoring of reports, presentations, and conference content that focuses on actionable insights to improve customer satisfaction.
• Perform ad-hoc analysis for industry or specific clients which may leverage internal, client, or third-party data to enhance the value of insights.
• Demonstrate thought leadership across industries.

Qualifications of this Role:

• Education: Bachelor's Degree. Preference for candidates with a focus on behavioral sciences (Psychology, Marketing, Economics, Political Science), Quantitative emphasis (e.g., statistics), or technology.
• Strong data analytic skills—ability to analyze survey data, interpret survey results, and deliver insights.
• Passion and enthusiasm for all things digital.
• Able to articulate study findings in clear and concise manner.
• Strong communication skills, both written and verbal.
• Proficient in MS Office Suite (Power Point, Excel, Word).

The Hiring Manager says:

"I'm looking for someone who is intellectually curious, some who asks 'Why?' and 'How can I make this better?' We want someone who is excited by the ways in which technology (and digital channels specifically) is creating change to help our clients navigate. The right person for this position should be able to work with data (survey and otherwise) to uncover insights and trends, and then use this information to create data-based stories that provide clients with ideas about how to improve their operations and increase customer satisfaction. The right person for this position will be able to see beyond the numbers to provide useful advice about how to help clients make better decisions to grow their business."

The Way We Work:

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters

Company Mission  

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges.  

Our Values  

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

J.D. Power is an equal-opportunity employer and compliant with AODA/ADA legislation. Should you require accommodations during the recruitment and selection process, please reach out to

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.  

Your Job

DarkVision, a Koch Engineered Solutions company, is seeking a Data Analysis Team Lead to join our fast growing In-line (pipeline) Inspection team in North Vancouver, BC . DarkVision leverages cutting-edge proprietary acoustic imaging technology to deliver industry leading asset inspection services, capable of detecting defects as small as a few millimeters. As an ILI (In-Line Insepction) Data Team Lead, you will manage a team of Data Analysts to produce accurate inspection reports critical to the safe operation of oil and gas pipelines.

The ideal candidate has experience leading technical teams to deliver mission-critical results in a fast-paced, entrepreneurial environment. You bring a passion for operational excellence, process optimization, and challenging the status quo. Join our innovative team - comprising experts in machine vision, imaging, computer graphics, and data analytics - as we continue building the world's most advanced platform for industrial imaging and pipeline diagnostics.

Our Team

Our Data Analysts utilize 3D data visualization software and human-in-the-loop machine learning processes to meticulously analyze ultrasound datasets. The outputs of these analyses result in critical insights that enable our clients to make data-informed decisions on the operations and maintenance of multi-million-dollar infrastructure assets.

What You Will Do

• Learn the delivery standards and workflow processes for your assigned ILI product line
• Regularly check in with team members to assess capacity and remove roadblocks or inefficiencies
• Through frequent 1:1 meetings, track team members' progression in their role, deliver constructive feedback, and ensure they receive proper recognition for their work while building a roadmap for their career development
• Facilitate communication between your team and other teams and upper management
• Ensure employees are aligned with the company vision, and that the goals and direction of the team help drive achievement of the vision
• Facilitate the improvement of workflow procedures and best practices; seek out new solutions, seek feedback, and investigate and implement improvement opportunities
• Review projects assigned to Analysts on your team; you are responsible for the content and delivery of projects
• Partner with Recruiting and other Team Leads to recruit and evaluate candidates; a high volume of growth and hiring is expected
• Make informed recommendations for hiring, raises/promotions, performance management, and further training
• Develop new and improve existing processes and standards
• Set project deadlines, assign project leads, and manage follow-up requests
• Forecast team capacity vs. projected projects, offering transparency to stakeholders

Who You Are (Basic Qualifications)

• Experience managing a team producing client deliverables (e.g. reports, analysis)
• Experience managing early to mid-career individuals
• Experience leading process improvement initiatives

What Will Put You Ahead

• Experience in the Oil & Gas industry (e.g. ILI, pipeline or piping integrity, NDE/NDT, well integrity, well logging) or industrial asset inspection services
• Experience managing teams with at least 5 team members
• Experience in rapidly scaling an operation or team
• Able to disseminate complex information and generate pragmatic solutions
• Able to assess and adjust work processes to meet scaling requirements; delegate and prioritize work effectively among the team

For this role, we anticipate paying $85,000 - $110,000 CAD per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch Engineered Solutions company, DarkVision provides high-resolution acoustic imaging technology that offers significant improvements over existing ultrasonic and other imaging technologies on the market today. We serve customers in a variety of industries, such as public infrastructure, energy and pipelines, power (renewables and conventional), aerospace, manufacturing, automotive and others.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

How to Apply

If you have the above qualifications, we would like to hear from you. We thank all applicants in advance, but please be advised that only those selected for an interview will be contacted.

We are an equal opportunity employer. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the kochcareers.com webpage.

Successful candidates will be required to complete a criminal background check.

We are looking for respondents across CanadaPlease register your interest at feel free to pass on the registration link to your friends and family as this is open to anyone who might be interested in market research activities.

Position: Market Research Panelist - Cashier, Warehouse Friendly

Our company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research studies.

For most of our paid market research tasks, you can choose to participate either remotely or in person. This offers an excellent chance for you to earn additional income while enjoying the convenience of working at home online.

Job Requirements:

• Show up at least 10 mins before the designated discussion start time
• Contribute to the discussion by completing both written and/or oral instructions
• Fill out the written survey provided for each panel
• You may need to test the provided products and/or services and be prepared to discuss them ahead of the meeting date.

Qualifications:

• A smartphone with a working camera or a webcam on a desktop/laptop.
• High-speed internet connection is necessary.
• Ability to understand and follow both oral and written instructions.
• No experience is needed.
• Canadian residents only.

Benefits:

• Flexibility to take part in discussions in person or remote online
• Work at home enables you to skip the commute
• No minimum hours required. You can do this full time or part time
• Receive complimentary samples from our sponsors and partners by offering your honest feedback on their products
• Opportunity to test and review new products or services before they are released to the public

Compensation:

• Up to $850/week (varies based on the focus group or research assignment chosen)

This opportunity is ideal for individuals from all walks of life, including those with experience in cashier, warehouse operations, retail, or front-desk roles. If you're looking to supplement your income with flexible, remote work, we'd love to hear from you.

Apply now and see if you qualify.

Position: Market Research Panelist - Cashier, Warehouse Friendly

Our company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research studies.

For most of our paid market research tasks, you can choose to participate either remotely or in person. This offers an excellent chance for you to earn additional income while enjoying the convenience of working at home online.

Job Requirements:

• Show up at least 10 mins before the designated discussion start time
• Contribute to the discussion by completing both written and/or oral instructions
• Fill out the written survey provided for each panel
• You may need to test the provided products and/or services and be prepared to discuss them ahead of the meeting date.

Qualifications:

• A smartphone with a working camera or a webcam on a desktop/laptop.
• High-speed internet connection is necessary.
• Ability to understand and follow both oral and written instructions.
• No experience is needed.
• Canadian residents only.

Benefits:

• Flexibility to take part in discussions in person or remote online
• Work at home enables you to skip the commute
• No minimum hours required. You can do this full time or part time
• Receive complimentary samples from our sponsors and partners by offering your honest feedback on their products
• Opportunity to test and review new products or services before they are released to the public

Compensation:

• Up to $850/week (varies based on the focus group or research assignment chosen)

This opportunity is ideal for individuals from all walks of life, including those with experience in cashier, warehouse operations, retail, or front-desk roles. If you're looking to supplement your income with flexible, remote work, we'd love to hear from you.

Apply now and see if you qualify.

**Innovation is in our DNA. is it in yours?**
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.
**Your boarding pass will include.**
Several conferences, including:
+ Meet An Executive
+ Women Taking Flight
Learning more about Bombardier, including:
+ Bombardier Products conference
+ Visits of the Bombardier sites
+ Bombardier Academy of Learning
Many social/networking opportunities, including:
+ Volunteering
+ Networking for Success
+ 5 à 7, Potluck, and much more!
**Intern, Data Management and Analysis (Fall 2025)**
**What are your contributions to the team?**
+ Support the analysts et experts in identifying improvement opportunities and in the development of new dashboards.
+ Support, develop and optimize various statistical and analytical models.
+ Aid during the requirements gathering sessions.
+ Support various internal tasks, initiatives, and projects.
+ Application/softwares such as: Power BI, SQL Tools, Sharepoint, Power Apps, Power Automate and project management tools.
+ Develop soft skills: knowing how to manage the changes based on weekly priorities in Azure Dev Ops, present your work during your project progression, fill out requests to IT group, document the changes and ensure the transfer of knowledge.
+ Participate to meetings of Engineering department, internal group for general information and communication of technical knowledges.
+ The stages et statuses during the development of Bombardier business airplanes.
**How to thrive in this role?**
+ You have the necessary skills to be able to work effectively in a collaborative team environment.
+ You are a university student with an interest in data analysis, Machine Learning and AI application.
+ You have some knowledge of SQL, Power BI, Python.
+ You have experience with Microsoft Office (Excel, PowerPoint, Word, Visio, SharePoint).
+ You are bilingual and possess good communication skills in both French and English.
?
**Boarding Information:**
+ Location: Administrative Centre (CA)
+ Duration: 8 months
+ Virtual or on site
_It is important to note that our internship opportunities are open to students only, not new graduates. All our interns may be required to occasionally travel outside of Canada for training/work purpose._
?

**RÉSUMÉ DU POSTE :**
Relevant du directeur principal, études de marché, l'analyste de recherche senior fait partiintégrante de l'équipe dont le rôle principal est de fournir une expertise, une aide à la recherche et un soutien à bon nombre des divers projets entrepris par l'équipe d'études de marché, au besoin.
**TÂCHES ET RESPONSABILITÉS :**
+ Valider la programmation des sondages en ligne par le biais de tests de liens au besoin pour les projets Quant;
+ Effectuer des analyses environnementales de sujets complexes et synthétiser les principaux résultats dans des présentations ou des rapports pour les clients;
+ Aider au codage des réponses ouvertes des études de marché;
+ Préparer des modèles PowerPoint sous la direction du directeur principal, études de marché pour les projets Quant, vérifie les tables de données, saisir des données dans des modèles PowerPoint, préparer et/ou réviser des modèles PowerPoint pour chaque projet (coquilles graphiques) et fournir des données validées aux cadres supérieurs pour examen et approbation;
**EXIGENCES D'EXPÉRIENCE ET DE FORMATION :**
+ Licence requise;
+ 2 à 5 ans d'expérience professionnelle antérieure, de préférence travaillant avec des données de recherche marketing;
+ Compréhension du système de santé en ce qui a trait aux produits pharmaceutiques;
+ Connaissance des domaines thérapeutiques spécialisés (oncologie et autres domaines de spécialité);
+ Capacité à travailler de façon autonome ou en équipe dans un environnement d'équipe multitâche et axé sur les échéances;
+ Capacité à gérer avec succès des priorités multiples et concurrentes;
+ Flexibilité pour s'adapter aux priorités changeantes et aux échéanciers serrés;
+ Grande attention aux détails est essentielle pour réussir dans ce rôle;
+ Participation aux réunions de gestion, de planification, de stratégie, de consultation et d'examen;
+ Participation aux réunions virtuelles et externes au besoin;
+ Solides compétences interpersonnelles et de communication;
+ Excellentes capacités d'organisation, de priorisation, de gestion de projet et de résolution de problèmes; connaissance approfondie de la suite d'applications Microsoft Office (Word, PowerPoint, Excel, Outlook);
+ Connaissance et compréhension de l'environnement des études de marché et des processus opérationnels;
+ Capacité à synthétiser des données provenant de plusieurs sources pour générer des perspectives et stratégies commerciales.
**ENVIRONNEMENT DE TRAVAIL :**
Les caractéristiques de l'environnement de travail décrites ici sont représentatives de celles rencontrées par un analyste dans l'exercice des fonctions essentielles de ce poste. Des aménagements raisonnables peuvent être réalisés pour permettre aux personnes handicapées d'exercer les fonctions essentielles :
Le niveau de bruit dans l'environnement de travail est généralement faible à modéré.
**EXIGENCES PHYSIQUES ET MENTALES :**
Les exigences physiques décrites ici sont représentatives de celles qui doivent être satisfaites par un(e) associé(e) pour exécuter avec succès les fonctions essentielles de ce travail. Des aménagements raisonnables peuvent être réalisés pour permettre aux personnes handicapées d'exercer les fonctions essentielles :
Activité physique sédentaire nécessitant d'atteindre, de tamiser, de soulever, de faire preuve de dextérité des doigts, de saisir, de sentir, d'effectuer des mouvements répétitifs, de parler et d'entendre. Les exigences visuelles concernent la vision de près, la vision de loin, la vision périphérique et la capacité d'ajuster la mise au point. 3.50 % ou plus de temps est passé à regarder directement un ordinateur. L'associé(e) doit souvent se tenir debout, marcher (ou être mobile). Capacité à gérer les situations stressantes au fur et à mesure qu'elles surviennent.
Vous devrez travailler directement avec des départements, des équipes, des fonctions de support et des parties prenantes d'IQVIA situés partout au Canada et à travers le monde, par conséquent, une connaissance fonctionnelle de l'anglais, tant à l'écrit qu'à l'oral, est nécessaire à l'exercice des fonctions de ce poste.
Comme nos équipes de recrutement sont mondiales, veuillez soumettre votre CV en anglais et en français.
**POSITION SUMMARY:**
Reporting to the Principal, Market Research, the Senior Research Analyst is an integral member of the team whose primary role is to provide expertise and research assistance and support to many of the various projects undertaken by the Market Research team as required.
**DUTIES AND RESPONSIBILITIES:**
+ Validate online survey programming via link testing as needed for Quant projects;
+ Complete environmental scans of complex topics and synthesize the key findings into presentations or reports for clients;
+ Aid in coding open ended responses from market research studies;
+ Under the guidance of the Principal, Market Research for Quant projects, review quantitative tabulated data, prepare PowerPoint templates, input data into PowerPoint templates, prepare and / or review PowerPoint templates for each project (graphic shells) and provide validated data to senior staff for review and approval;
**EXPERIENCE AND EDUCATIONAL REQUIREMENTS:**
+ Bachelor's Degree required;
+ 2-5 years of previous professional experience, preferably working with primary market research data;
+ Understanding of the healthcare system as it relates to pharmaceuticals;
+ Knowledge of specialized therapeutic areas (Oncology and other specialty areas)
+ Ability to work independently or as part of a team in a multitasking, deadline-oriented team environment;
+ Ability to successfully manage multiple, competing priorities;
+ Flexibility to adapt to changing priorities and tight timelines;
+ Strong attention to detail is essential for success in this role;
+ Participate in management, planning, strategy, consultation and review meetings;
+ Participate in internal and external meetings as required;
+ Strong interpersonal and communication skills;
+ Excellent organization, prioritization, project management and problem solving skills;
+ In-depth knowledge of the Microsoft Office Suite of applications (Word, PowerPoint, Excel, Outlook);
+ knowledge and understanding of the market research environment and operational processes;
+ Ability to synthesize data from multiple sources to provide meaningful insights .
**WORK ENVIRONMENT:**
The work environment characteristics described here are representative of those an Analyst encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
The noise level in the work environment is generally quiet to moderate.
**PHYSICAL AND MENTAL REQUIREMENTS:**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 50% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise.
You will be required to work directly with IQVIA departments, teams, support functions and stakeholders located across Canada and around the world therefore, a functional knowledge of English, both written and spoken, is necessary to perform the duties of this position.
As our hiring teams are global, please submit your resume in both English and French.
IQVIA est un fournisseur mondial de premier plan de services de recherche clinique, d'informations commerciales et de renseignements sur les soins de santé pour les secteurs des sciences de la vie et de la santé. IQVIA se consacre à accélérer le développement et la commercialisation de traitements médicaux innovants pour aider à améliorer les résultats des patients et la santé de la population dans le monde entier. Pour en savoir plus, visitez est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité de genre, l'origine nationale, le handicap, l'âge, l'état matrimonial ou tout autre statut protégé par la loi applicable. Des mesures d'adaptation pour les candidats handicapés sont disponibles sur demande dans tous les aspects du processus de recrutement. Si vous avez un handicap qui nécessite une mesure d'adaptation, nous vous encourageons à contacter notre équipe d'acquisition de talents au , afin qu'IQVIA puisse soutenir votre participation au processus de recrutement.
Veuillez noter qu'il est possible que nous utilisions l'intelligence artificielle (IA) dans le traitement de votre candidature. Cependant, nous utilisons l'IA uniquement pour aider notre équipe de recrutement à sélectionner ou à évaluer les candidatures, et non pas pour remplacer la prise des décisions par les membres de notre équipe.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law. Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at: , so that IQVIA can support your participation in the recruitment process.
Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
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