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Chief Operating Officer (COO)
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Job Description
Job Summary:
The Chief Operating Office will plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.
You Will:- Recruit, interview, hire, and train management-level staff in the department.
- Oversee the daily workflow of the department.
- Provide constructive and timely performance evaluations.
- Handle discipline and termination of employees in accordance with company policy.
- Establish, implement, and communicate the strategic direction of the organization’s operations division.
- Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
- Collaborate with other divisions and departments to carry out the organization’s goals and objectives.
- Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
- Ensure that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization’s business plan and vision.
- Establish, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
- Review and approve cost-control reports, cost estimates, and staffing requirements for projects.
- Establish and administer the department’s budget.
- Present periodic performance reports and metrics to the chief executive officer and other leadership.
- Maintain knowledge of emerging technologies and trends in operations management.
- Identify training needs and ensures proper training is developed and provided.
- Perform other related duties as assigned.
You Have:
- Bachelors degree in Business Administration, Logistics, Engineering, or other industry-related field required; MBA preferred.
- At least 10 years of related experience including three years in upper management required.
- Experience in the CPG, packaging or related industries is an asset.
- Excellent verbal and written communication skills.
- Strong supervisory and leadership skills.
- Extensive knowledge of the principles, procedures, and best practices in the industry.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
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Chief Operating Officer (COO) - Technology startup
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Salary:
GenAIz is a dynamic software development company that is active in the field of life sciences and the pharmaceutical industry. Our mission is to increase collective well-being by accelerating the creation of better products, processes and treatments thanks to artificial intelligence.
We are looking for a Chief Operating Officer who values open and honest communication.
In this strategic role of senior management, the COO will help to create and grow the organization by overseeing company operations, supporting the CEO as well as the sales and marketing side of the organization; developing strategies and policies to ensure the organization achieves its goals; and in training, mentoring and managing their team.
That said, the four main tasks and responsibilities of the COO are:
- Planning and Implementation: You will work effectively with the CEO to establish long-term, annual and quarterly plans (including key goals, objectives and measures) for the company, and you will be ultimately responsible for the implementation of these plans. Your job will be to translate the overall vision of the company into the day-to-day activities needed to achieve this.
- Day-to-day management: You will manage and integrate all aspects of the business, including operations, sales and marketing, administration and legal (contracts). You will have full authority to make all the day-to-day decisions in the company, dealing with all the questions and problems that arise in the company, all while keeping the CEO informed according to a communication cadence to be established and collaborating with the CFO and the CTO.
- Process Champion: You will ensure that the company is process-driven, regularly reviewing, revising and creating all the processes necessary to improve the efficiency and profitability of the business, and coordinating the training of all team members on these processes. You will also ensure that everyone systematically follows and respects established processes.
- Lead our people : You will be responsible for all aspects of creating a successful, happy and committed team. You'll create a culture in which all team members like to be held accountable.
You will be a leader, mentor and agent of positive change throughout the company.
Key competences:
To succeed in this role, you will need to:
- Demonstrate the ability to significantly develop and grow a start-up company in the technology sector (important)
- Excellent sales(wo)manship with customers and partners and a proven track record managing and growing sales
- Experience onboarding customers and in project management
- Be aligned with the company's vision, purpose and core values
- Exceptional interpersonal and communication skills, both oral and written.
- Be bilingual (French and English)
- Provide leadership and ensure that everyone works in harmony and is aligning in the same direction.
- Be able to effectively resolve problems and conflicts in a practical and healthy way
- Have a sense of customer service and customer relationships
- Ability to multitask, organize, plan and prioritize work, and help team members do the same.
- Have high standards of ethics, confidentiality and reliability
- Be able to exercise good judgment, initiative and proactivity
- Be able to collect, control and interpret information to guide decision-making
- Have an excellent sense of detail and precision
- Be flexible to adapt to everyday requirements
Relevant experience:
- Similar experience in a technology start-up
- Experience in the life sciences sector an asset
Let us know your interest, we look forward to getting to know you.
___
GENAIZ, est une socit de dveloppement de logiciels dynamique qui est active dans le domaine des sciences de la vie et de l'industrie pharmaceutique. Notre mission est d'accrotre le bien-tre collectif en acclrant la cration de meilleurs produits, processus et traitements, grce lintelligence artificielle.
Nous sommes la recherche dun chef des oprations qui valorise une communication ouverte et honnte.
Dans ce rle stratgique de haute direction, le COO contribue crer et dvelopper l'organisation en dirigeant les oprations, en supportant la prsidente ainsi que le volet des ventes, du marketing et des ressources humaines de l'organisation ; il labore des stratgies et des politiques pour s'assurer que l'organisation atteint ses objectifs ; il forme des mentors et gre son quipe.
Cela dit, voici les quatre principales tches et responsabilits du COO :
- Planification et mise en uvre : Vous collaborerez efficacement avec la prsidente pour tablir des plans long terme, annuels et trimestriels (y compris les principaux buts, objectifs et mesures) pour l'entreprise, et vous serez responsable en dernier ressort de la mise en uvre de ces plans. Votre travail consistera traduire la vision globale de l'entreprise en activits quotidiennes ncessaires pour y parvenir.
- Gestion au jour le jour : Vous grerez et intgrerez tous les aspects de l'entreprise, y compris les oprations, les ventes et le marketing, l'administration et le lgal (contrats). Vous aurez toute autorit pour prendre toutes les dcisions quotidiennes dans l'entreprise, en traitant toutes les questions et les problmes qui se posent dans l'entreprise, tout en tenant la prsidente au courant selon une cadence de communication tablir et en collaborant avec le CFO et le CTO.
- Champion des processus : Vous vous assurerez que l'entreprise est axe sur les processus, en examinant, rvisant et crant rgulirement tous les processus ncessaires pour amliorer l'efficacit et la rentabilit de l'entreprise, et en coordonnant la formation de tous les membres de l'quipe sur les processus. Vous veillerez galement ce que chacun suive et respecte systmatiquement les processus tablis.
- Diriger notre personnel : Vous serez responsable de tous les aspects de la cration d'une quipe performante, heureuse et engage. Vous crerez une culture dans laquelle tous les membres de l'quipe aiment tre tenus responsables.
Vous serez un leader, un mentor et un agent de changement positif dans toute l'entreprise.
Comptences cls
Pour russir dans ce rle, vous devrez :
- Avoir dmontrer ses capacits dvelopper et crotre de faon significative une compagnie en dmarrage dans le secteur des technologies (important)
- Excellentes comptences en vente avec les clients et les partenaires et exprience avre en matire de gestion et d'augmentation des ventes.
- Exprience d'intgration des clients et gestion de projets
- tre en phase avec la vision, l'objectif et les valeurs fondamentales de l'entreprise
- Avoir des comptences exceptionnelles en matire de relations interpersonnelles et de communication, l'oral comme l'crit.
- tre bilingue (Franais et anglais)
- Assurer le leadership et veiller ce que tout le monde travaille en harmonie et rame dans la mme direction.
- tre capable de rsoudre efficacement les problmes et les conflits de manire pratique et saine
- Avoir le sens du service la clientle et des relations clients
- tre capable d'accomplir plusieurs tches, d'organiser, de planifier et de hirarchiser le travail, et d'aider les membres de l'quipe faire de mme.
- avoir des normes leves en matire d'thique, de confidentialit et de fiabilit
- tre capable de faire preuve de bon jugement, d'initiative et de proactivit
- tre capable de recueillir, de contrler et d'interprter des informations pour guider la prise de dcision
- Avoir un excellent sens du dtail et de la prcision
- tre flexible pour s'adapter aux exigences quotidiennes
Exprience pertinente:
- Exprience similaire dans une start up en technologies
- Exprience dans le secteur des sciences de la vie un atout
Faites nous part de votre intrt, nous avons hte de faire votre connaissance.
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Chief Operating Officer (COO) | Chef(-fe) de lexploitation
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Job Description
Salary:
We are seeking a highly motivated and experienced Chief Operating Officer (COO) to lead the operational functions of our Tax Group. Responsibilities include overseeing operational functions, optimizing processes, and ensuring alignment with the strategic goals of the firm. This role provides leadership in financial management, resource allocation, process improvement, and compliance, with a focus on enhancing efficiency and driving growth. The COO collaborates with tax leadership and Operations to develop long-term strategies, implement best practices, and support the firm's commitment to delivering exceptional client service and maintaining regulatory compliance.
Whats in it for you:
- Hybrid work environment
- Competitive salary and bonus structure
- Full benefits package
- Opportunities for career growth
- Competitive paid vacation packages
- 8 personal days
- Office closure during the holiday season
- Summer schedule (office closes at 1 pm on Fridays)
- Reimbursement for parking or public transportation
Supervisory Responsibilities :
- Assist staff within the Tax Group, providing guidance, mentorship, and performance management to ensure alignment with department and firm objectives
Duties/Responsibilities:
- Oversee the daily operations of the Tax Group, with emphasis on effective work allocation, capacity management, and tracking of staff productivity
- Oversee the process and coordination with Internal Accounting to ensure alignment with operational goals, timely invoicing, and effective cash flow management
- Establish and maintain a structured review framework, ensuring timely and high-quality deliverables
- Collaborate with Partners and Managers to match mandates with the right staffbased on skills, availability, and development goals
- Leverage technology to standardize workflowsand reduce operational bottlenecks
- Work with Internal Accounting to develop budgets, monitor financial performance, and ensure profitability targets are met
- Design and implement dashboards and KPIs to provide real-time visibility into ongoing work, deadlines, and staff workloads
- Analyze historical and forecasted workloads to anticipate staffing needsand proactively adjust resource allocation
- Partner with People & Culture to attract, retain, and develop top talent within the Tax Group, fostering a culture of high performance and continuous learning
- Partner with People & Culture and Learning & Development to build career progression plansand technical training pipelines that support operational needs
- Lead initiatives aimed at process improvement, digital transformation, and scalable growth
What youll need to succeed:
- Bachelor's degree and/or Master's degree in related field
- 10+ years of experience, with significant leadership experience, preferably in a public accounting firm or professional services environment
- Bilingual French and English, spoken and written
- Experience leading firm initiatives and promoting firm growth
- Proven track record of driving operational improvements and managing complex projects
- Excellent leadership, strategic thinking, and problem-solving abilities
- Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels
- Change management expertise with a focus on continuous improvement
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We maintain an inclusive and equal opportunity working environment so that every Crowe BGK professional can fulfill their evolving potential. We consider all qualified applicants for employment without regard to race, religion, sex, sexual orientation, gender identity, age, marital status, disability, protected veteran's status or any other legally-protected factors.
We thank all candidates for their interest and we will only be contacting those that we are interested in pursuing.
___
Nous recherchons un Chef(-fe) de lexploitation (COO) trs motiv et expriment pour diriger les fonctions oprationnelles de notre quipe fiscale. Ses responsabilits comprennent la supervision des fonctions oprationnelles, l'optimisation des processus et l'alignement avec les objectifs stratgiques de l'entreprise. Ce poste implique un leadership en matire de gestion financire, d'allocation des ressources, d'amlioration des processus et de conformit, avec un accent sur l'amlioration de l'efficacit et la stimulation de la croissance. Le COO collabore avec la direction fiscale et les oprations pour laborer des stratgies long terme, mettre en uvre les meilleures pratiques et soutenir l'engagement de l'entreprise fournir un service client exceptionnel et maintenir la conformit rglementaire.
Ce que vous y gagnerez :
- Environnement de travail hybride
- Salaire et structure de primes comptitifs
- Ensemble complet d'avantages sociaux
- Opportunits d'volution de carrire
- Forfaits de vacances payes comptitifs
- 8 jours de congs personnels
- Fermeture de bureau pendant la priode des ftes
- Horaire d't (fermeture du bureau 13 h le vendredi)
- Remboursement des frais de stationnement ou de transport en commun
Responsabilits de supervision :
- Aider le personnel du groupe fiscal en fournissant des conseils, un mentorat et une gestion des performances pour assurer l'alignement avec les objectifs du dpartement et de l'entreprise
Fonctions/responsabilits :
- Superviser les oprations quotidiennes du groupe fiscal, en mettant l'accent sur la rpartition efficace du travail, la gestion des capacits et le suivi de la productivit du personnel
- Superviser le processus et la coordination avec la comptabilit interne pour assurer l'alignement avec les objectifs oprationnels, la facturation en temps voulu et la gestion efficace des flux de trsorerie
- tablir et maintenir un cadre d'examen structur, en assurant des livrables de haute qualit en temps voulu
- Collaborer avec les partenaires et les responsables pour affecter les mandats au personnel adquat en fonction des comptences, de la disponibilit et des objectifs de dveloppement
- Tirer parti de la technologie pour normaliser les flux de travail et rduire les goulets d'tranglement oprationnels
- Travailler avec le service de comptabilit interne pour laborer les budgets, suivre les performances financires et veiller ce que les objectifs de rentabilit soient atteints
- Concevoir et mettre en uvre des tableaux de bord et des indicateurs de performance cls pour fournir une visibilit en temps rel sur le travail en cours, les dlais et la charge de travail du personnel
- Analyser les charges de travail historiques et prvisionnelles pour anticiper les besoins en personnel et ajuster de manire proactive l'allocation des ressources
- Travailler en partenariat avec les quipes People & Culture pour attirer, retenir et dvelopper les meilleurs talents au sein du groupe Fiscalit, en favorisant une culture de la haute performance et de l'apprentissage continu
- Travailler en partenariat avec les quipes People & Culture et Learning & Development pour laborer des plans de progression de carrire et des filires de formation technique qui rpondent aux besoins oprationnels
- Diriger des initiatives visant amliorer les processus, oprer une transformation numrique et assurer une croissance volutive
Ce dont vous avez besoin pour russir:
- Baccalaurat et/ou matrise dans un domaine connexe
- Plus de 10 ans d'exprience, avec une exprience significative en matire de leadership, de prfrence dans un cabinet d'expertise comptable ou dans un environnement de services professionnels
- Bilingue franais et anglais, parl et crit
- Exprience dans la direction d'initiatives d'entreprise et la promotion de la croissance de l'entreprise
- Exprience avre dans la conduite d'amliorations oprationnelles et la gestion de projets complexes
- Excellentes capacits de leadership, de rflexion stratgique et de rsolution de problmes
- Solides comptences en communication et en relations interpersonnelles, avec la capacit d'influencer les parties prenantes tous les niveaux
- Expertise en gestion du changement avec un accent sur l'amlioration continue
*
Nous maintenons un environnement de travail inclusif et offrant des chances gales afin que chaque professionnel de Crowe BGK puisse raliser son potentiel d'volution. Nous considrons tous les candidats qualifis pour un emploi sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identit de genre, d'origine nationale, d'ge, d'tat matrimonial, de handicap, de statut d'ancien combattant protg ou de tout autre facteur protg par la loi.
Nous remercions tous les candidats pour leur intrt et nous ne contacterons que ceux que nous souhaitons poursuivre.
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VP-Operations / COO / Operational CFO
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Job Description
About Us:
Making fans - That’s what we’re all about! Since our humble beginnings in 2011, these two words have driven Big Viking Games to become the successful company it is today. We are focused on making our mark as a next-generation, live operations games company.
We believe that each Viking is unique and brings exponential value to the company. In return, we provide Vikings with the opportunity to solve problems through continuous learning and fostering feedback, ultimately mastering their craft. By investing in our Vikings and in new technologies, we can continue our success for years to come.
We are embarking on an adventure and rely on our team of skilled, enthusiastic, and collaborative Vikings to turn our ship towards a new horizon.
About the Role:
This role sits at the intersection of finance, operations, and execution within a creative, product-driven company. You’ll help bring structure and accountability to how Big Viking Games plans, prioritizes, and delivers, ensuring the organization runs with financial discipline and operational clarity.
You’ll lead and coordinate the company’s core operational areas: Finance, People, Legal, and Business Operations. That includes oversight of FP&A and monthly business reviews, serving as a key thought partner on cost management and financial analysis. You’ll partner with and manage the Head of People & Culture to ensure HR practices, performance systems, and organizational design support growth. You’ll also oversee Legal and Compliance at a high level, guiding external counsel and risk management with seasoned judgment. In Business Operations, you’ll assist in bringing structure to cross-functional collaboration, IT systems, and internal processes that enable teams to execute effectively.
Beyond day-to-day operations, you’ll play a critical role in corporate development, driving buy-side acquisition integration planning. You’ll also help facilitate long-term strategic planning with the senior leadership team, helping translate 1-, 3-, and 5-year company goals into clear, measurable priorities.
Requirements
- Based in the Greater Toronto Area (or willing to relocate) and able to work 3-4 days per week in our downtown Toronto office
- 5+ years of experience in consumer software
- Prior experience owning budgeting end-to-end for a 30+ FTE organization
- 2+ years of experience leading internal operations or having it roll into you in a $10M+ revenue organization, either directly or through your direct reports
- 2+ years of experience leading legal/compliance or having it roll into you in a $10M+ revenue organization, either directly or through your direct reports
- Preferred: buy-side M&A experience, both from an operations/integration perspective as well as a transaction perspective
- Preferred: free-to-play games experience
Benefits
This is a full-time position. We offer a competitive salary, benefits, and an Employee Stock Option Plan.
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Big Viking Games is committed to creating an inclusive and accessible environment for all candidates. We welcome applications from individuals of all abilities and will provide accommodations throughout the hiring process as needed. If you require any accommodations, please email so we can work with you to support your needs.
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Executive Assistant to the CEO & COO
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Job Description
About the Role
We’re looking for a sharp, proactive, and reliable Executive Assistant to support our CEO and COO at a high-growth general contracting company. This role blends operations, project coordination, and executive support.
You won’t just manage calendars. You’ll help run the day-to-day behind a fast-moving business aiming to be the best-managed contractor in the industry.
You’ll act as the gatekeeper and buffer for the CEO, keeping things on track, holding people accountable, and protecting his time. You need to be assertive, organized, and willing to push back when needed, while still following through on direction. Expect a mix of professional and personal tasks, from coordinating team projects to managing family logistics. Your core mission is simple: make the CEO’s life easier.
What You’ll Be Doing
You’ll play a key role in keeping our leadership organized, focused, and on track. Your day-to-day will include:
Administrative & Executive Support- Manage calendars, appointments, and personal/professional scheduling
- Prioritize and triage emails, drafting and responding on behalf of the CEO as needed
- Keep Ram (CEO) and Alice (COO) updated and organized (reminders, nudges, and prep).
- Draft, edit, and manage documents, reports, SOPs, and presentations
- Prepare agendas, coordinate meeting logistics, and take/follow up on minutes
- Organize internal team events, TEC Canada coaching meetings, and staff celebrations
- Order catering, set up rooms, and manage logistics for special events
- Support Monday.com workshops, task assignments, and system usage
- Coordinate equipment purchases for the CEO.
- Support contracts, document management, and workflow creation
- Research and implement tools to improve efficiency (AI tools, presentation software, Monday.com)
Marketing & Business Development
- Assist in marketing initiatives, client gifting, and CRM data cleanup
- Coordinate charity drives and custom client appreciation gifts
- Contribute design ideas for cards, presentations, and internal branding efforts
- Assist with car rentals, repairs, lunch/dinner reservations, and other executive errands
- Help execute personal tasks and maintain a balance between work and life for the CEO
- Assist with home management, including coordinating household services, maintenance, and supplies
- Support family management tasks such as scheduling appointments, organizing activities, and managing family calendars
- Provide assistance with various family-related responsibilities and ad hoc tasks as needed
Must-Haves
- 3–5+ years as an Executive Assistant or similar high-level administrative role
- Experience managing calendars, emails, and executive-level communication
- Confidence working with senior leadership and holding them accountable
- High emotional intelligence, tact, and discretion with confidential matters
- Experience with virtual platforms such as Zoom, MS Team, Google Meet
- Strong organizational skills with exceptional attention to detail
- Tech proficiency in Google Workspace and Microsoft
- Prior experience with project management software
- Proactive, resourceful, and ready to take initiative without being micromanaged
- Able to work in-person at our Scarborough office
- Passion for personal development and continuous learning
- A good sense of humor and a “no job too small” mindset
- Desire and commitment to make the CEO’s life easier
- Professional English proficiency in reading, speaking and writing
- Strong active listening skills. You listen more than you speak and seek to understand before responding.
Nice-to-Haves
- Experience supporting executives in construction, restoration, property development, or a similarly fast-paced, field-based industry
- Experience with Monday.com, and 1Password
- Experience in marketing coordination, graphic design, or gifting campaigns
What You Get
- $70,000 annual salary
- 120 hours paid vacation (6%), no rollover (We want you to take your vacation!)
- $2,000 Health Spending Account, after 3-month waiting period (prorated)
- Company laptop and phone provided
- Work directly with the CEO & COO, and make a real impact every single day
- Be part of a values-driven team that’s serious about improvement (and fun, too!)
We bring out the best in our people, so we can be best in class.
Our VisionWe go above and beyond to get our partners back on track.
Our Core Values – ABOVE & BEYOND- We are trusted partners. We deliver as promised, without fail.
- We do the impossible. We find a way, or make one, to get the job done.
- We do it right. We complete the whole job, the right way.
- We are team players. We support each other and bring out the best in our team.
- We strive to be best in class. We show up with excellence, every day.
Our Commitment to Diversity, Equity & Inclusion
We value diverse perspectives and believe great ideas come from everywhere. We’re committed to creating an environment where everyone feels respected, supported, and empowered to contribute. Inclusivity is how we build a stronger team and a better business.
Hiring Process:- Online application + Questionnaire
- 5 minute video submission
- 1 hour tech interview (with live testing of knowledge from questionnaire)
- 30 minute culture interview
- Final interview (in person at the Scarborough office) 1 hour
Please note - we do not use AI to review applicants, so we do not accept applications that are written by AI. We want to see YOU and YOUR strengths. All applicants will receive customized feedback from each stage of the hiring process from the video submission onwards. No ghosting here.
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Executive Assistant to the COO & CEO (Montreal based)
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Job Description
Company Overview
Pearl West is building the future of consumer brands—fast, focused, and performance-driven. Think mini-Unilever without the bloat of traditional private equity or the stale DTC playbook.
We own and operate six brands across beauty, supplements, sports nutrition, skincare, and pet care, with a combined run rate of $40M+ USD and scaling quickly. Our model: acquire profitable $M+ EBITDA brands, scale them aggressively, and position them for exit within three years.
Our mission is unapologetic: build unforgettable brands and exit them at their peak. With seasoned operators, deep e-commerce expertise, and strong capitalization behind us, we execute with speed, clarity, and impact.
If you value clarity over chaos, speed over politics, and results over theater—you’ll fit right in.
The Role
We’re hiring a Senior Executive Assistant (EA) to support our CEO and COO. This is not a gatekeeping role—it’s about enabling top performance. You’ll manage priorities, streamline workflows, and ensure leadership is focused on what matters most.
This is a full-time, hybrid role based in Montreal, with flexibility. You’ll be trusted with high-impact projects, sensitive information, and a seat close to the decisions shaping the company’s future.
What You’ll Do
- Optimize Executive Operations – Master calendars, inboxes, and workflows to maximize executive focus.
- Drive Communication – Capture and track action items, ensuring accountability across teams.
- Track Projects & Priorities – Monitor initiatives, highlight risks, and ensure deadlines are met.
- Enable Information Flow – Be the link between executives and teams—fast, clear, aligned.
- Prep & Follow-Up – Create agendas, briefing notes, and follow-up reports that drive outcomes.
- Improve Processes – Identify bottlenecks and introduce better systems.
- Confidential Support – Handle sensitive matters with absolute discretion.
- Oversee Logistics – Manage travel, events, and scheduling seamlessly.
Key Performance Indicators (KPIs)
- Meeting Efficiency – 90%+ of meetings yield clear, documented action items.
- Calendar Optimization – <5% reschedule rate; >80% of time aligned with top priorities.
- Task Execution – 90%+ of assigned actions completed on time.
- Communication Speed – Internal follow-ups 25% faster across teams.
- Process Innovation – Launch 3+ new tools/systems in Year 1 to boost efficiency.
Day Success Benchmarks
First 30 Days
- Shadow CEO/COO to master workflows, priorities, and communication style.
- Deep-dive into Pearl West brands, playbooks, and operating model.
- Take over scheduling, inbox triage, and meeting prep.
First 60 Days
- Independently manage executive deliverables and follow-ups.
- Roll out organizational systems that boost leadership productivity.
- Coordinate at least one cross-functional initiative end-to-end.
First 90 Days
- Operate as a trusted partner—anticipating needs and driving outcomes proactively.
- Fully own investor/board reporting cadence.
- Deliver measurable efficiency gains and time savings for executives.
What You Bring
Must-Have Skills
- 5+ years supporting C-level execs in fast-paced, high-growth environments.
- Exceptional organizational and time-management skills.
- Advanced proficiency with G-Suite, Slack, and project tools (ClickUp/Asana).
- Sharp business acumen—able to turn vision into execution.
- Excellent written and verbal communication.
- Proven discretion handling sensitive information.
Nice-to-Have Skills
- Background in e-commerce, private equity, or high-growth consumer brands.
- Familiarity with financial reporting and KPI dashboards.
- Bilingual (English + Spanish or French).
- Growth-stage/startup experience.
Compensation & Benefits
- Growth & Development – Direct exposure to leadership and investors.
- Culture – No politics. Outcome-driven, collaborative.
- Compensation – $85K–$110K CAD DOE + performance bonus + equity.
- Flexibility – Hybrid rol in Montreal (or Vancouver) with autonomy.
- Benefits – Health, dental, mental health, flexible PTO.
- Perks – Annual retreats, wellness programs, learning stipends.
- Step 1: Submit resume + cover letter.
- Step 2: Online assessment.
- Step 3: Screening call with HR.
- Step 4: Final interview with CEO & COO.
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Executive Assistant to the COO & CEO (Vancouver based)
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Job Description
Company Overview
Pearl West is building the future of consumer brands—fast, focused, and performance-driven. Think mini-Unilever without the bloat of traditional private equity or the stale DTC playbook.
We own and operate six brands across beauty, supplements, sports nutrition, skincare, and pet care, with a combined run rate of $40M+ USD and growing rapidly. Our model: acquire profitable $2M+ EBITDA brands, scale them aggressively, and position them for exit within three years.
Our mission is unapologetic: build unforgettable brands and exit them at their peak. Backed by seasoned operators, deep e-commerce expertise, and strong capitalization, we move fast, cut the noise, and execute relentlessly.
If you value clarity over chaos, speed over politics, and results over theater—you belong here.
Role OverviewWe’re hiring a Senior Executive Assistant (EA) to partner with our CEO and COO. This isn’t a traditional gatekeeping role—it’s about amplifying executive impact. You’ll run point on critical workflows, streamline priorities, and ensure leadership operates at peak efficiency.
This is a full-time, hybrid role (Vancouver-based, flexible). You’ll have direct exposure to high-stakes projects, confidential initiatives, and the decision-making that shapes our company’s trajectory.
Key Responsibilities- Optimize Executive Operations – Own calendars, inboxes, and workflows to maximize leadership focus on high-leverage priorities.
- Drive Cross-Team Communication – Capture action items, assign ownership in ClickUp, and ensure follow-through.
- Track Projects & Priorities – Monitor key initiatives, flag risks early, and hold teams accountable to deadlines.
- Enable Information Flow – Be the hub between executives and teams—clear, fast, aligned.
- Prep & Follow-Up – Build briefing notes, agendas, and consolidated updates to keep meetings outcome-driven.
- Improve Processes – Spot inefficiencies and design better systems, tools, and templates.
- Confidential Support – Handle sensitive information with discretion.
- Run Logistics – Manage travel, events, and scheduling seamlessly.
- Meeting Efficiency – 90%+ of meetings produce clear action items logged in ClickUp.
- Calendar Optimization – <5% reschedule rate; >80% of exec time on top priorities.
- Task Execution – 90%+ of assigned actions completed on time.
- Communication Speed – Cut internal follow-up turnaround by 25%.
- Process Innovation – Launch at least 3 new efficiency-boosting systems/tools in Year 1.
First 30 Days
- Shadow CEO/COO to master workflows, priorities, and communication style.
- Deep-dive into Pearl West brands, playbooks, and operating model.
- Take over scheduling, inbox triage, and meeting prep.
First 60 Days
- Independently manage executive deliverables and follow-ups.
- Roll out organizational systems that boost leadership productivity.
- Coordinate at least one cross-functional initiative end-to-end.
First 90 Days
- Operate as a trusted partner—anticipating needs and driving outcomes proactively.
- Fully own investor/board reporting cadence.
- Deliver measurable efficiency gains and time savings for executives.
Must-Have Skills
- 5+ years supporting C-level execs in fast-paced, high-growth environments.
- Exceptional organizational and time-management skills.
- Advanced proficiency with G-Suite, Slack, and project tools (ClickUp/Asana).
- Sharp business acumen—able to turn vision into execution.
- Excellent written and verbal communication.
- Proven discretion handling sensitive information.
Nice-to-Have Skills
- Background in e-commerce, private equity, or high-growth consumer brands.
- Familiarity with financial reporting and KPI dashboards.
- Bilingual (English + Spanish or French).
- Growth-stage/startup experience.
Experience & Education
- 5+ years supporting C-level executives in fast-paced environments.
- Bachelor’s degree in business, communications, or related field preferred.
- Prior experience in growth-stage or startup environments strongly valued.
Apply if you:
- Thrive under pressure and in high-speed environments.
- Anticipate problems before they arise.
- Want direct impact on executive performance and company outcomes.
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Business Operations Specialist
Posted 3 days ago
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Work Arrangement: Onsite
**Why Join Us?**
Looking to advance your career in financial operations with a supportive and collaborative team? As an **Business Operations Specialist** , you'll be part of a positive, inclusive department that values teamwork, accuracy, and customer focus. This is an excellent opportunity to gain exposure to the underwriting process and build a long-term career with one of Canada's leading financial institutions.
**What You'll Be Doing**
In this role, you'll play a key part in supporting the **Sales Channel and Credit Underwriting functions** . You'll ensure documentation accuracy, compliance with policies and regulations, and help maintain smooth end-to-end processing for Real Estate Secured Lending (RESL) products.
**Your Responsibilities Will Include:**
+ Providing operational support to the Sales Channel and Credit Underwriting teams with a customer-first mindset
+ Reviewing, updating, and analyzing credit documentation for accuracy and compliance with regulatory requirements
+ Completing a range of operational tasks across multiple systems and applications
+ Ensuring data accuracy and completeness in loan origination systems
**What You Bring to the Team**
**Must-Have Skills:**
+ Experience working in a professional or corporate environment
+ Strong communication and problem-solving skills
+ Ability to manage multiple priorities and deliver accurate work within deadlines
**Sound Like You?**
If you're motivated, detail-driven, and ready to contribute to a dynamic operations team, we'd love to hear from you.
Join a company that values your growth, your ideas, and your success - apply today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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Finding the right job isn't always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we're pretty good at it!
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.
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Business Operations Associate
Posted today
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Job Description
Job Description
Who we are
Imagine a world where your birthplace doesn’t limit your dreams. That’s what Passage is here to create. We aren’t just a bridge of financial support; we connect families all around the world to life-changing opportunities. We believe in a future where deserving students can pursue their dreams & ambitions—even if their parents don’t have money.
Our mission is bold but simple: by 2030, we aim to dismantle the barriers preventing brilliant minds from accessing the opportunities they deserve. Starting with financial barriers, we’re offering loans to international students and refugees, helping them pursue better education in Canada and unlock a world of possibilities—not just for themselves, but for their families and future generations, too.
Admin: It’s important to note that we maintain an in-office working policy , and we require candidates to either reside in Toronto or be open to relocating to the area and committing to a five-day-a-week in-office schedule .
Who you areWe're hiring a Business Operations Associate to help run and evolve the engine behind our growth. This isn’t a back-office role—this is a front-row seat to how strategy becomes execution. You’ll be deep in operational workflows one day, then in a cross-functional brainstorm the next. You’ll analyze, optimize, and help build systems that scale our mission—and our impact.
If you're early in your career, hungry to grow fast, and energized by solving complex problems with a practical mindset, this is for you. We’re looking for someone who thrives in fast-moving environments, takes initiative, and wants real ownership—fast. This is your chance to be part of something meaningful from the ground up, with a clear path to grow.
Own and Optimize Core Workflows
Own operational processes including loan application processing, underwriting, diligence, and servicing.
Ensure systems are audit-ready, accurate, and consistently up to date.
Build Tools and Systems That Scale
Create and refine SOPs, dashboards, and internal tooling to streamline workflows and improve team productivity.
Identify operational bottlenecks and drive continuous improvement.
Collaborate Across Teams
Coordinate across credit, finance, and product teams to move applications from intake to decision.
Jump into high-priority special projects with senior leaders—strategy meets execution.
1–3 years of experience in business operations, consulting, finance, or a similarly demanding environment.
Educational background in Banking, Business Administration, Finance, Economics, or a related field.
Strong communication, high ownership, and a team-first mindset.
You want more than a role—you want momentum. You’re ambitious, proactive, and ready to own outcomes.
Excellent organization, communication, and energized by problem-solving.
Unique skillset in data analysis, programming, mathematics another technical field.
Previous experience founding a startup or initiative, showcasing entrepreneurial spirit and leadership, or having worked in a startup during early or growth stages.
If your experience doesn’t perfectly match every requirement but you’re excited about this role and confident you can thrive in it, we encourage you to apply.
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Business Operations Coordinator
Posted today
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Job Description
Salary: $50,000 - $0,000
Join our Team!APEXPublicRelations/ruckus Digitalishiringafull -timeBusiness OperationsCoordinator(In -office role)
APEXPublicRelations/ruckus Digitalis anaward-winningindependent Toronto-basedpublic relationsand digitalagency.We work with clients such as Walmart, New Balance, Roku, DoorDash, and RE/MAX to name a few.We have a team-oriented,high-energyatmosphere, ideal for a creative, outgoing person.This role involves various accounting and HR tasks, offering significant growth opportunities.
This position will be in our downtown Toronto office and is a full time in person role (this is not a remote or hybrid position). You willbe responsible forworking with our Human Resource Manager and Vice President ofFinance and Operations. Ensuring everyone has what they needin order toperform their job well is your top priority.
Reporting to the VP,Finance and Operations, theBusiness OperationsCoordinator supports dailyfinancial, HR, and ad hoc business-relatedactivities.
HR Responsibilities
- Assistwith trainingnewstaffon employee handbookand updating asrequired
- Supportwithemployeeonboarding,orientationand training
- Research and implement strategies to increase retention
- Assistin recruitment process including but not limited to job posting, schedulinginterviews and processing paperwork
- Assistwith various projects and corporate events as needed
- Update policiesandmaintainHRrecordsin our online HR system, BambooHR
- Coordinating basic workplace safety compliance, first aid reporting, or health and safety documentation
Administrative
- Manage business development assets and IT
- Manage external IT support andassisttodeterminefuture requirements
- Developing PPT for quarterly staff meetingsand/or other staff communication
Finance Responsibilities
- Process accounts payable and prepare payment runs
- Review and reconcile credit card transactions
- Open job codes in accounting system and add in client budgets
- Openvendorpurchase orders in accounting system
- Deposit cheques
Requirements
- Diploma or degree inbusiness administration
- 2+years experiencein abusiness administrative role
- Excellent verbal and written communication skills
- Strong computer skills,experienceandproficiencyin Microsoft Office applications, particularly Excel and Word, PowerPoint
- An asset if youareAI savvy
- Available to work between the hours of 9AM - 5PM EST in our downtown Toronto office(hours may include evenings/weekendsat times)
- Basic understanding of HR regulations,policiesand procedures
- Maintain a positive attitude and focus onstaff/clientsatisfaction in a fast-paced environment
- Detail-oriented with strong organizational and problem-solving skills
- Bilingualism is an asset but notrequired
Compensation
APEX PR/ruckus Digitalis committed to offering competitive pay for the role and experience that the candidate brings. The salary range for this full-time role is 50,000 - 60,000 depending on experience.
In addition to comprehensive health and dental benefits,APEX PR/ruckus Digitaloffers a travel, wellness allowance, and a cell phone/internet allowance.We prioritize taking care of our team through transparency, staff events, continued learning and a company-wide bonus structure.
APEX PR/ruckus Digitalislocatedat 160 Bloor STEast, Toronto,Suite 600.
To apply, please e-mail your rsum to thank all applicants, but only those selected for an interview will be contacted.
APEX PR/ruckus Digitalis dedicated to employment equity and welcomes diversity in the workplace.We recognize that the best candidate may not meetall ofthe criteria listed above. We encourage all those interested and with relevant experience to apply even if theydontmatch the job posting perfectly. We welcome diverse, out-of-the-box thinking, and we strive to provide an environment for learning,growthand innovation.
If you require any accommodation during the recruitment process, please reach out
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