285 Creative Account jobs in Canada
Creative Account Coordinator
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Job Description
VERB is a digital marketing and technology agency located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, and travel brands—and with our employee travel credit, it’s easy to experience them for yourself. We take a balanced approach to work/life and have fun at the office– or wherever we happen to be working. We are passionate about exceeding expectations and we thrive on jobs other agencies might find too big, or too difficult, or too fast
Sound good? Great, here’s who we’re looking for…
The Creative Account Coordinator provides essential support to the Production Manager and the Creative team. This role acts as a key liaison between internal teams the client, and plays a vital part in managing the creative workflow.
What You Will Do
- Coordinate with internal teams and the client to ensure project alignment and timely execution.
- Manage creative assets for approval, ensuring they meet client requirements and brand standards.
- Create and manage tickets, facilitating the flow of work from Workfront to Jira.
- Work directly with clients to manage expectations for delivery and provide updates on project progress.
- Assist in Jira management and general project management responsibilities, with a focus on creative tasks.
- Capture internal and external meeting notes and circulate to appropriate stakeholders.
- Ensure tasks have been completed based on information provided by the client
- Organize and maintain client folders to keep track of all client documentation, especially related to creative assets.
- Maintain client status sheets and ensure to stay on top of outstanding items and tickets within Jira.
- Review timelines, flagging concerns for resourcing overages.
- Responsible to act as backup and cover projects when other team members are on vacation, as required.
Requirements
- 1-2 years of experience, ideally with exposure to creative workflows or project coordination.
- Post-secondary education in marketing, advertising, business, communications, public relations,
- Experience in graphic design, screen arts, web design, or equivalent a bonus, but is not necessary.
- Knowledge of print and web production procedures is an asset, but not a requirement.
- Demonstrated ability to manage internal teams.
- Must have an interest in digital media and technology and continuously demonstrates a willingness to learn.
- Highly proactive and demonstrates initiative to find creative solutions to problems.
- Excellent time management skills and proven ability to maintain professionalism and punctuality with internal and external stakeholders.
- Strong attention to detail.
- Excellent written and verbal communication.
Benefits
Our benefits are anything but basic, with vacation time available on day one (not to mention an extra bonus week during the holidays), an annual travel credit (for non-work related travel), and free office snacks and drinks to keep you energized when you’re around.
In addition, we offer the following and are consistently looking for new ways to enhance the benefits we offer to our team:
- 80% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims
- A healthy living account
- Company matching RRSP program
- Top up for Parental/Pregnancy leave
- Remote and flexible work arrangements
- Transit and fitness discounts
- Recreational sports teams
- Learning and development opportunities with a multitude of resources
- Internal recognition programs
Client relations manager
Posted 20 days ago
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English
Education Experience On the roadWork locations may vary. Frequent or constant travel is required from the employee.
Responsibilities Tasks Experience and specialization Area of specialization Benefits Financial benefitsClient Relations Coordinator
Posted today
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Job Description
CSN Alaska Hi-Way is looking for a dedicated and enthusiastic Client Relations Coordinator to join our team in Fort St. John, BC . You’ll be the friendly and professional first point of contact for our clients, helping guide them through the automotive repair process with clarity and care. We’re seeking someone who is eager to learn, values teamwork, and is committed to making a positive impact on the customer experience.
Why Join Us?At Lift Auto Group , we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed.
Career Overview/Responsibilities:
Reporting to our highly experienced Location Manager, your duties will include:
- Greet and make customers feel welcome from the moment they enter the shop.
- Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
- Obtaining customer signatures and deductible payments on final paperwork
- Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
- Demonstrate superior communication skills, both in person and over the phone.
- Possess a professional and positive attitude with well-developed problem-solving skills.
Requirements
- Previous administrative experience required.
- Strong customer service, computer skills and attention to detail.
- Ability to manage multiple tasks in a fast paced work environment.
- Valid Class 5 drivers license is mandatory.
Benefits
- 100% Company-Paid Comprehensive Coverage
- Career Development Opportunities
- Cutting Edge Facility
- Employee Centric Culture
If you're passionate about delivering exceptional customer service, eager to grow, and ready to be part of a great team —we want to hear from you !
Apply with Lift Auto Group today!
Client Relations Coordinator
Posted today
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Job Description
Job Description
CSN Lakeshore is looking for a dedicated and enthusiastic Client Relations Coordinator to join our team in Port Hope, ON . You’ll be the friendly and professional first point of contact for our clients, helping guide them through the automotive repair process with clarity and care. We’re seeking someone who is eager to learn, values teamwork, and is committed to making a positive impact on the customer experience.
Why Join Us?At Lift Auto Group , we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed.
Career Overview/Responsibilities:
Reporting to our highly experienced Location Manager, your duties will include:
- Greet and make customers feel welcome from the moment they enter the shop.
- Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
- Obtaining customer signatures and deductible payments on final paperwork
- Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
- Demonstrate superior communication skills, both in person and over the phone.
- Possess a professional and positive attitude with well-developed problem-solving skills.
Requirements
- Previous administrative experience required.
- Strong customer service, computer skills and attention to detail.
- Ability to manage multiple tasks in a fast paced work environment.
- Valid Full G drivers license is mandatory
Benefits
- 100% Company-Paid Comprehensive Coverage
- Career Development Opportunities
- Cutting Edge Facility
- Employee Centric Culture
If you're passionate about delivering exceptional customer service, eager to grow, and ready to be part of a great team —we want to hear from you !
Apply with Lift Auto Group today!
Dispatch and Client Relations Coordinator
Posted today
Job Viewed
Job Description
**WHO ARE WE?**
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job u2013 we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, thatu2019s something weu2019re truly proud of. Work That Matters, People Who Care.
**Job Description**
**WHAT''S THE JOB?**
We are looking to hire a talented
**Call/ Receipt/ Dispatcher**
to the Dexterra On Demand Team. The Call/ Receipt/ Dispatcher is crucial for ensuring that requests and services are handled efficiently and effectively, maintaining a high level of service for customers or clients.
**Call/Receipt**
Respond promptly to customer inquiries, support requests, or emergency calls with exceptional communication skills.
Collect detailed information from callers, including location, nature of the issue, and urgency, ensuring clear and accurate understanding.
Provide initial assistance, troubleshoot issues where possible, or direct callers to appropriate resources with a client-focused approach.
Document all call details and interactions in a tracking system for record-keeping and follow-up, maintaining meticulous records.
Process various requests (e.g., service requests, inquiries, or confirmations) from clients, ensuring a high standard of client management.
Input request information into a database or tracking system with precision and completeness.
Keep clients informed about the status of their requests or any additional steps required, fostering strong client relationships.
**Dispatch**
Organize and coordinate the deployment of personnel, vehicles, or resources based on incoming requests, demonstrating strong multitasking abilities.
Utilize radios, phones, software, or other communication tools to relay information effectively to dispatch teams or field operatives.
Assess the urgency and priority of requests to determine dispatch order, adapting quickly to changing needs.
Monitor dispatched services to ensure timely response and delivery, adjusting schedules as necessary while managing multiple priorities
Collaborate with clients, managers, and field teams to schedule work efficiently, balancing communication and operational demands.
**WHATu2019S IN IT FOR YOU?**
Be part of an industry that''s more important than ever!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.
Follow Dexterra on LinkedIn ( Facebook ( .
**Qualifications**
**WHO ARE WE LOOKING FOR?**
Minimum of 2 years of experience in a similar dispatching or client-facing role.
Exceptional verbal and written communication skills to interact professionally with clients, managers, and team members.
Demonstrate multitasking abilities to manage workflows, handle multiple requests, and oversee dispatch operations simultaneously.
Ability to prepare Quotes for clients, including cost estimates based on service requirements and technician time.
Quick problem-solving skills to address issues efficiently and identify effective solutions.
High attention to detail to ensure all information is accurately recorded, processed, and communicated.
Commitment to delivering a superior level of service to customers and clients.
Strong client management skills to build and maintain positive relationships, address concerns, and ensure satisfaction.
**Additional Information**
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteransu2019 status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
Dispatch and Client Relations Coordinator
Posted today
Job Viewed
Job Description
**WHO ARE WE?**
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job u2013 we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, thatu2019s something weu2019re truly proud of. Work That Matters, People Who Care.
**Job Description**
**WHAT''S THE JOB?**
We are looking to hire a talented
**Call/ Receipt/ Dispatcher**
to the Dexterra On Demand Team. The Call/ Receipt/ Dispatcher is crucial for ensuring that requests and services are handled efficiently and effectively, maintaining a high level of service for customers or clients.
**Call/Receipt**
Respond promptly to customer inquiries, support requests, or emergency calls with exceptional communication skills.
Collect detailed information from callers, including location, nature of the issue, and urgency, ensuring clear and accurate understanding.
Provide initial assistance, troubleshoot issues where possible, or direct callers to appropriate resources with a client-focused approach.
Document all call details and interactions in a tracking system for record-keeping and follow-up, maintaining meticulous records.
Process various requests (e.g., service requests, inquiries, or confirmations) from clients, ensuring a high standard of client management.
Input request information into a database or tracking system with precision and completeness.
Keep clients informed about the status of their requests or any additional steps required, fostering strong client relationships.
**Dispatch**
Organize and coordinate the deployment of personnel, vehicles, or resources based on incoming requests, demonstrating strong multitasking abilities.
Utilize radios, phones, software, or other communication tools to relay information effectively to dispatch teams or field operatives.
Assess the urgency and priority of requests to determine dispatch order, adapting quickly to changing needs.
Monitor dispatched services to ensure timely response and delivery, adjusting schedules as necessary while managing multiple priorities
Collaborate with clients, managers, and field teams to schedule work efficiently, balancing communication and operational demands.
**WHATu2019S IN IT FOR YOU?**
Be part of an industry that''s more important than ever!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.
Follow Dexterra on LinkedIn ( Facebook ( .
**Qualifications**
**WHO ARE WE LOOKING FOR?**
Minimum of 2 years of experience in a similar dispatching or client-facing role.
Exceptional verbal and written communication skills to interact professionally with clients, managers, and team members.
Demonstrate multitasking abilities to manage workflows, handle multiple requests, and oversee dispatch operations simultaneously.
Ability to prepare Quotes for clients, including cost estimates based on service requirements and technician time.
Quick problem-solving skills to address issues efficiently and identify effective solutions.
High attention to detail to ensure all information is accurately recorded, processed, and communicated.
Commitment to delivering a superior level of service to customers and clients.
Strong client management skills to build and maintain positive relationships, address concerns, and ensure satisfaction.
**Additional Information**
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteransu2019 status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
Dispatch and Client Relations Coordinator
Posted today
Job Viewed
Job Description
Job Description
Company Description
WHO ARE WE?
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.
Job DescriptionWHAT'S THE JOB?
We are looking to hire a talented Call/ Receipt/ Dispatcher to the Dexterra On Demand Team. The Call/ Receipt/ Dispatcher is crucial for ensuring that requests and services are handled efficiently and effectively, maintaining a high level of service for customers or clients.
Call/Receipt
- Respond promptly to customer inquiries, support requests, or emergency calls with exceptional communication skills.
- Collect detailed information from callers, including location, nature of the issue, and urgency, ensuring clear and accurate understanding.
- Provide initial assistance, troubleshoot issues where possible, or direct callers to appropriate resources with a client-focused approach.
- Document all call details and interactions in a tracking system for record-keeping and follow-up, maintaining meticulous records.
- Process various requests (e.g., service requests, inquiries, or confirmations) from clients, ensuring a high standard of client management.
- Input request information into a database or tracking system with precision and completeness.
- Keep clients informed about the status of their requests or any additional steps required, fostering strong client relationships.
Dispatch
- Organize and coordinate the deployment of personnel, vehicles, or resources based on incoming requests, demonstrating strong multitasking abilities.
- Utilize radios, phones, software, or other communication tools to relay information effectively to dispatch teams or field operatives.
- Assess the urgency and priority of requests to determine dispatch order, adapting quickly to changing needs.
- Monitor dispatched services to ensure timely response and delivery, adjusting schedules as necessary while managing multiple priorities
- Collaborate with clients, managers, and field teams to schedule work efficiently, balancing communication and operational demands.
WHAT’S IN IT FOR YOU?
- Be part of an industry that's more important than ever!
- Career advancement opportunities.
- Whereas other companies are downsizing, we are growing!
- Be #1 on day 1 by joining an industry leader.
Follow Dexterra on LinkedIn and Facebook.
QualificationsWHO ARE WE LOOKING FOR?
- Minimum of 2 years of experience in a similar dispatching or client-facing role.
- Exceptional verbal and written communication skills to interact professionally with clients, managers, and team members.
- Demonstrate multitasking abilities to manage workflows, handle multiple requests, and oversee dispatch operations simultaneously.
- Ability to prepare Quotes for clients, including cost estimates based on service requirements and technician time.
- Quick problem-solving skills to address issues efficiently and identify effective solutions.
- High attention to detail to ensure all information is accurately recorded, processed, and communicated.
- Commitment to delivering a superior level of service to customers and clients.
- Strong client management skills to build and maintain positive relationships, address concerns, and ensure satisfaction.
Additional Information
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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Spécialiste des relations clients | Client Relationship Specialist
Posted today
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Job Description
Job Description
Mandat:
En tant que Spécialiste des relations clients, vous serez le point de contact principal pour nos clients, en veillant à ce que leurs besoins soient comblés avec professionnalisme, efficacité et attention. Vous gérerez les interactions quotidiennes avec les clients, résoudrez les problèmes et soutiendrez les opérations logistiques tout en établissant des relations solides et durables favorisant la fidélisation et la satisfaction des clients.
Les responsabilités incluent, mais ne sont pas limitées à :
- Développer et maintenir des relations solides et de confiance avec les clients.
- Servir de point de contact fiable en répondant aux demandes des clients de manière professionnelle et rapide.
- Traiter et gérer les commandes, en veillant à ce que les expéditions soient correctement planifiées, ramassées et livrées à temps.
- Surveiller les comptes clients afin de détecter les risques ou problèmes de service et traiter les préoccupations de façon proactive.
- Collaborer avec les différents départements internes pour assurer une expérience de service fluide.
- Soutenir les équipes des ventes et de gestion de comptes en identifiant des occasions de ventes additionnelles ou croisées.
- Effectuer toute autre tâche assignée visant à soutenir l’expérience client globale et l’efficacité opérationnelle.
Exigences :
- 2 à 5 ans d’expérience dans un environnement de logistique tierce partie (3PL) ou de transport basé sur des actifs.
- Excellentes compétences de communication orale et écrite en anglais et en français (bilinguisme requis).
- Capacité démontrée à établir un bon contact et à maintenir des relations solides et durables avec les clients et les parties prenantes clés.
Ce que vous offrez :
- Capacité à poser les bonnes questions, écouter activement et comprendre les besoins des clients.
- À l’aise pour travailler de manière autonome et en collaboration dans un environnement d’équipe dynamique.
- Solides compétences organisationnelles et en gestion de plusieurs tâches simultanément, avec une grande attention aux détails.
- Capacité d’apprentissage rapide et aptitude à naviguer efficacement dans les logiciels et systèmes logistiques.
Ce que nous offrons :
- Employeur offrant l’égalité des chances
- Rémunération concurrentielle
- Régime complet de soins médicaux et dentaires
- Prime de recommandation
___
Mandate:
As a Client Relationship Specialist, you will be the primary point of contact for our clients, ensuring their needs are met with professionalism, efficiency, and care. You will manage day-to-day client interactions, resolve issues, and support logistics operations while building strong, long-term relationships that foster client retention and satisfaction.
Key responsibilities include, but are not limited to:
- Develop and maintain strong, trusted relationships with clients.
- Serve as a reliable point of contact by responding to client inquiries in a professional and timely manner.
- Process and manage orders, ensuring shipments are accurately scheduled, picked up, and delivered on time.
- Monitor client accounts for risks or service issues and proactively address concerns.
- Collaborate cross-functionally with internal departments to ensure a seamless service experience.
- Support the sales and account management teams by identifying upselling or cross-selling opportunities.
- Perform other duties as assigned to support the overall client experience and operational efficiency.
Requirements:
- 2–5 years of experience in a Third-Party Logistics (3PL) or asset-based transportation environment.
- Strong verbal and written communication skills in both English and French (bilingual required).
- Proven ability to build rapport and maintain solid, long-term relationships with clients and key stakeholders.
What You Offer:
- Ability to ask the right questions, actively listen, and understand client needs.
- Comfortable working both independently and collaboratively in a fast-paced team environment.
- Strong organizational and multitasking skills with a keen attention to detail.
- Quick learner with the ability to navigate logistics software and systems efficiently.
What We Offer:
- Equal opportunity employer
- Competitive compensation
- Comprehensive health and dental care
- Referral bonus