5 Crm Management jobs in Canada
CRM Specialist (Salesforce Marketing Cloud)
Toronto, Ontario
Sobeys
Posted today
Job Viewed
Job Description
Requisition ID:
189694
Career Group:
Corporate Office Careers
Job Category:
E-commerce Mktg. & Digital Experience
Travel Requirements:
0 - 10%
Job Type:
Full-Time
Country: Canada (CA)
Province: Ontario
City: Toronto
Location: Sobeys Innovation Hub
Embark on a rewarding career with Sobeys Inc., celebrated among Canadau2019s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better u2013 great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
We are looking for a CRM Specialist (Salesforce Marketing Cloud) to support our Voilu00e0 loyalty marketing team. In this role, you''ll play a key part in delivering personalized and automated customer experiences using Salesforce Marketing Cloud. Familiarity with Salesforce Data Cloud is a huge asset, as youu2019ll be working with data integrations, personalization strategies, and dynamic content solutions.
Hereu2019s where youu2019ll be focusing:
Support, enhance and lead the technical development and deployment of customer journeys, automations, and personalized campaigns in Salesforce Marketing Cloud.
Implement, configure, and maintain Data Cloud integrations: mapping new data sources, understanding entity relationships, and ensuring accurate data flow into SFMC and MCP.
Activate real-time personalization using Marketing Cloud Personalization including tagging, event tracking, and personalized web/email experiences.
Build advanced SQL queries, AMPscript, and automations to support campaign targeting, segmentation, and dynamic content.
Collaborate cross-functionally with data teams, marketing stakeholders, and creative teams to ensure data activation aligns with business goals.
Translate marketing requirements into technical implementation plans and be able to discuss how the solutionu2019s specific features, characteristics, functionality, and design will meet business requirements.
What you have to offer:
At least 2 years of hands-on experience in Salesforce Marketing Cloud, ideally with SFMC certification.
Strong proficiency in Journey Builder, AMPscript, Email Studio, and automation tools.
Familiarity with Salesforce Data Cloud and proficiency in Marketing Cloud Personalization is preferred. Activating personalized experiences across channels is a strong asset.
2-5 years of marketing experience, with a focus on CRM, customer retention, or email marketing.
Strong knowledge of email marketing metrics and best practices (open rates, CTR, deliverability, etc.) and the ability to translate data into actionable insights that shape both creative and promotional strategy.
Experience with email coding (HTML, CSS), and familiarity with email testing tools like Litmus.
Experience with data analysis tools such as Google Analytics 4, Datorama, Tableau, or other relevant
Exceptional project management skills with proven ability to work collaboratively with creative teams and data teams for successful campaign execution.
Previous experience in e-commerce, retail or B2C industries is an asset.
#LI-Hybrid
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better u2013 physically, financially and emotionally.
Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
Access to Virtual Health Care Platform and Employee and Family Assistance Program.
A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
Learning and Development Resources to fuel your professional growth.
Parental leave top-up
Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
189694
Career Group:
Corporate Office Careers
Job Category:
E-commerce Mktg. & Digital Experience
Travel Requirements:
0 - 10%
Job Type:
Full-Time
Country: Canada (CA)
Province: Ontario
City: Toronto
Location: Sobeys Innovation Hub
Embark on a rewarding career with Sobeys Inc., celebrated among Canadau2019s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better u2013 great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
We are looking for a CRM Specialist (Salesforce Marketing Cloud) to support our Voilu00e0 loyalty marketing team. In this role, you''ll play a key part in delivering personalized and automated customer experiences using Salesforce Marketing Cloud. Familiarity with Salesforce Data Cloud is a huge asset, as youu2019ll be working with data integrations, personalization strategies, and dynamic content solutions.
Hereu2019s where youu2019ll be focusing:
Support, enhance and lead the technical development and deployment of customer journeys, automations, and personalized campaigns in Salesforce Marketing Cloud.
Implement, configure, and maintain Data Cloud integrations: mapping new data sources, understanding entity relationships, and ensuring accurate data flow into SFMC and MCP.
Activate real-time personalization using Marketing Cloud Personalization including tagging, event tracking, and personalized web/email experiences.
Build advanced SQL queries, AMPscript, and automations to support campaign targeting, segmentation, and dynamic content.
Collaborate cross-functionally with data teams, marketing stakeholders, and creative teams to ensure data activation aligns with business goals.
Translate marketing requirements into technical implementation plans and be able to discuss how the solutionu2019s specific features, characteristics, functionality, and design will meet business requirements.
What you have to offer:
At least 2 years of hands-on experience in Salesforce Marketing Cloud, ideally with SFMC certification.
Strong proficiency in Journey Builder, AMPscript, Email Studio, and automation tools.
Familiarity with Salesforce Data Cloud and proficiency in Marketing Cloud Personalization is preferred. Activating personalized experiences across channels is a strong asset.
2-5 years of marketing experience, with a focus on CRM, customer retention, or email marketing.
Strong knowledge of email marketing metrics and best practices (open rates, CTR, deliverability, etc.) and the ability to translate data into actionable insights that shape both creative and promotional strategy.
Experience with email coding (HTML, CSS), and familiarity with email testing tools like Litmus.
Experience with data analysis tools such as Google Analytics 4, Datorama, Tableau, or other relevant
Exceptional project management skills with proven ability to work collaboratively with creative teams and data teams for successful campaign execution.
Previous experience in e-commerce, retail or B2C industries is an asset.
#LI-Hybrid
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better u2013 physically, financially and emotionally.
Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
Access to Virtual Health Care Platform and Employee and Family Assistance Program.
A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
Learning and Development Resources to fuel your professional growth.
Parental leave top-up
Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
This advertiser has chosen not to accept applicants from your region.
0
CRM Specialist (Salesforce Marketing Cloud)
Toronto, Ontario
Sobeys
Posted today
Job Viewed
Job Description
Requisition ID:
189694
Career Group:
Corporate Office Careers
Job Category:
E-commerce Mktg. & Digital Experience
Travel Requirements:
0 - 10%
Job Type:
Full-Time
Country: Canada (CA)
Province: Ontario
City: Toronto
Location: Sobeys Innovation Hub
Embark on a rewarding career with Sobeys Inc., celebrated among Canadau2019s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better u2013 great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
We are looking for a CRM Specialist (Salesforce Marketing Cloud) to support our Voilu00e0 loyalty marketing team. In this role, you''ll play a key part in delivering personalized and automated customer experiences using Salesforce Marketing Cloud. Familiarity with Salesforce Data Cloud is a huge asset, as youu2019ll be working with data integrations, personalization strategies, and dynamic content solutions.
Hereu2019s where youu2019ll be focusing:
Support, enhance and lead the technical development and deployment of customer journeys, automations, and personalized campaigns in Salesforce Marketing Cloud.
Implement, configure, and maintain Data Cloud integrations: mapping new data sources, understanding entity relationships, and ensuring accurate data flow into SFMC and MCP.
Activate real-time personalization using Marketing Cloud Personalization including tagging, event tracking, and personalized web/email experiences.
Build advanced SQL queries, AMPscript, and automations to support campaign targeting, segmentation, and dynamic content.
Collaborate cross-functionally with data teams, marketing stakeholders, and creative teams to ensure data activation aligns with business goals.
Translate marketing requirements into technical implementation plans and be able to discuss how the solutionu2019s specific features, characteristics, functionality, and design will meet business requirements.
What you have to offer:
At least 2 years of hands-on experience in Salesforce Marketing Cloud, ideally with SFMC certification.
Strong proficiency in Journey Builder, AMPscript, Email Studio, and automation tools.
Familiarity with Salesforce Data Cloud and proficiency in Marketing Cloud Personalization is preferred. Activating personalized experiences across channels is a strong asset.
2-5 years of marketing experience, with a focus on CRM, customer retention, or email marketing.
Strong knowledge of email marketing metrics and best practices (open rates, CTR, deliverability, etc.) and the ability to translate data into actionable insights that shape both creative and promotional strategy.
Experience with email coding (HTML, CSS), and familiarity with email testing tools like Litmus.
Experience with data analysis tools such as Google Analytics 4, Datorama, Tableau, or other relevant
Exceptional project management skills with proven ability to work collaboratively with creative teams and data teams for successful campaign execution.
Previous experience in e-commerce, retail or B2C industries is an asset.
#LI-Hybrid
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better u2013 physically, financially and emotionally.
Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
Access to Virtual Health Care Platform and Employee and Family Assistance Program.
A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
Learning and Development Resources to fuel your professional growth.
Parental leave top-up
Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
189694
Career Group:
Corporate Office Careers
Job Category:
E-commerce Mktg. & Digital Experience
Travel Requirements:
0 - 10%
Job Type:
Full-Time
Country: Canada (CA)
Province: Ontario
City: Toronto
Location: Sobeys Innovation Hub
Embark on a rewarding career with Sobeys Inc., celebrated among Canadau2019s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better u2013 great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
We are looking for a CRM Specialist (Salesforce Marketing Cloud) to support our Voilu00e0 loyalty marketing team. In this role, you''ll play a key part in delivering personalized and automated customer experiences using Salesforce Marketing Cloud. Familiarity with Salesforce Data Cloud is a huge asset, as youu2019ll be working with data integrations, personalization strategies, and dynamic content solutions.
Hereu2019s where youu2019ll be focusing:
Support, enhance and lead the technical development and deployment of customer journeys, automations, and personalized campaigns in Salesforce Marketing Cloud.
Implement, configure, and maintain Data Cloud integrations: mapping new data sources, understanding entity relationships, and ensuring accurate data flow into SFMC and MCP.
Activate real-time personalization using Marketing Cloud Personalization including tagging, event tracking, and personalized web/email experiences.
Build advanced SQL queries, AMPscript, and automations to support campaign targeting, segmentation, and dynamic content.
Collaborate cross-functionally with data teams, marketing stakeholders, and creative teams to ensure data activation aligns with business goals.
Translate marketing requirements into technical implementation plans and be able to discuss how the solutionu2019s specific features, characteristics, functionality, and design will meet business requirements.
What you have to offer:
At least 2 years of hands-on experience in Salesforce Marketing Cloud, ideally with SFMC certification.
Strong proficiency in Journey Builder, AMPscript, Email Studio, and automation tools.
Familiarity with Salesforce Data Cloud and proficiency in Marketing Cloud Personalization is preferred. Activating personalized experiences across channels is a strong asset.
2-5 years of marketing experience, with a focus on CRM, customer retention, or email marketing.
Strong knowledge of email marketing metrics and best practices (open rates, CTR, deliverability, etc.) and the ability to translate data into actionable insights that shape both creative and promotional strategy.
Experience with email coding (HTML, CSS), and familiarity with email testing tools like Litmus.
Experience with data analysis tools such as Google Analytics 4, Datorama, Tableau, or other relevant
Exceptional project management skills with proven ability to work collaboratively with creative teams and data teams for successful campaign execution.
Previous experience in e-commerce, retail or B2C industries is an asset.
#LI-Hybrid
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better u2013 physically, financially and emotionally.
Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
Access to Virtual Health Care Platform and Employee and Family Assistance Program.
A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
Learning and Development Resources to fuel your professional growth.
Parental leave top-up
Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
This advertiser has chosen not to accept applicants from your region.
1
Customer Relationship Senior Business Analyst
Montréal, Quebec
dcbel Inc
Posted today
Job Viewed
Job Description
Job Description
Job Description
Salary:
dcbel Inc. ( is a growing company developing technology and designing products that will make clean, efficient, and sustainable energy accessible to all because everyone in the world deserves energy without compromise.
dcbel at the leading edge of the residential energy revolution, enabling decentralized energy consumption and production through its vertically integrated suite of energy hardware and software products, and their supporting infrastructure. Our flagship product, the dcbel Home Energy Station, is a small wall mounted device that gives everyone ownership over their energy supply by using solar power to charge their EV and home, unlocking their EVs battery for backup power (V2H), and optimizing the energy flow between their solar panels, EVs, backup battery and the grid.
The opportunity
dcbel is seeking a strategic and analyticalCustomer Relationship Senior Business Analystto enhance how we engage with our customers. In this role, you will lead initiatives to optimise our CRM systems and processes, ensuring they align with business objectives and deliver exceptional customer experiences. This role involves leading CRM-related projects, providing strategic direction, and ensuring the CRM system aligns with business goals. The Customer Relationship Senior Business Analyst acts as a bridge between business stakeholders and technical teams, translating business needs into actionable system requirements.
Main responsibilities
- Lead CRM Projects: Oversee the planning, execution, and delivery of CRM-related projects, including implementations, upgrades, and enhancements.
- Requirements Gathering and Analysis: Elicit, analyze, and document business requirements for CRM systems, translating them into user stories and functional specifications.
- System Optimization: Continuously evaluate and improve the CRM system to enhance user experience, streamline workflows, and maximize efficiency.
- Stakeholder Management: Build and maintain strong relationships with stakeholders across various departments, acting as a central point of contact for CRM-related matters.
- Solution Design and Validation: Collaborate with technical teams to design and validate CRM solutions, ensuring they meet business requirements and align with strategic objectives.
- Data Analysis and Reporting: Analyze customer data, identify trends, and generate reports to provide actionable insights for business decision-making.
- Training and Support: Develop and deliver training programs for CRM users, providing ongoing support and guidance.
- Change Management: Develop and implement change management plans for new CRM releases, including communication strategies and user training.
Key requirements
- University degree or equivalent in management Sales and Marketing or Computer Science
- 5 years of relevant experience in sales and marketing solutions in the area of market analyst, b2c solutions, marketing campaign
- In-depth understanding of CRM systems (e.g., Salesforce, Microsoft Dynamics CRM) and their functionalities.
- Ability to analyze complex data sets, identify trends, and translate findings into actionable insights. Creating dashboards using Power BI or Dynamics in-built dashboards.
- Strong communication, interpersonal, and collaboration skills to work effectively with diverse stakeholders and third party developers
- Experience managing projects, including planning, execution, and delivery.
- Proven ability to gather, analyze, and document business requirements using various techniques
- Knowledge of MS Dynamics Sales Enterprise, Marketing and support modules, in particular, working with tables, forms and fields. Creation of business processes/rules
- Experience of ecomm best practices Creation of knowledge articles in Confluence, managing work in Jira
- Knowledge of Power Apps, Automations and Pages
Bonus skills
- Bilingual English and French.
Profile
- Excellent problem-solving skills to identify issues, propose solutions, and mitigate risks.
What's in it for you
- Be part of a company that is backed by numerous globally respected investors and has world-changing patents in an industry changing for the first time in history.
- Grow your professional experience amongst blue chip partners and a close-knit team of committed and experienced energy experts who deeply care about the work they do.
- Full benefits package including Health insurance, Health virtual care, employee stock options plan (ESOP) and flexible hours. Parking available or with our employer commute program a short walking distance from Metro Namur.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Crm management Jobs in Canada !
2