12 Customer Insights jobs in Canada

Job Description

Not just a job
a community
a partnership
a team

Youll experience them all at London Drugs. As one of Canadas fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our Marketing department at our head office in Richmond BC currently has opportunities for a:

Marketing Insights and Reporting Specialist


This role will work at the heart of the Marketing team, allowing the team to understand more about how our current activities are working and the competitive context. The role will work closely with the Loyalty and Marketing team, as well as cross functionally to ensure that we are able to make decisions based on fact and data. This role requires a great ability to make sense of large amounts of data and help a broad audience understand too.

Responsibilities include: .

• Focused on delivering insights to drive marketing initiatives and business results ongoing reporting, projects and ad hoc requests
• Primarily working with Loyalty data to support key strategic decisions to drive our LDExtras program forward
• Deliver scheduled reporting on key campaign performance, and operational KPIs.
• Support marketing, digital and category teams on ad-hoc analysis and leverage customer data to deliver meaningful insights to drive business strategy.
• Support business units and the broader business in understanding market performance and relative position and opportunities.
• Synthesize large amounts of data from multiple sources, including customer transaction data, consumer & syndicated research, market share, and campaign results.
• Extrapolate and interpret appropriate information to deliver value add recommendations.
• Fully understand and use the analysis of consumer research for ongoing business benefit
• Integrate disparate data sources (e.g. Nielson, NPD and 1st party data) into meaningful and actionable findings.
• Required to collaborate with third party agency partners to deliver meaningful and succinct reporting and recommendations.

• Bachelors degree in Business, Economics, Mathematics, Engineering, or Computer Science.
• 2+ years experience in Retail, CPG industry, Consumer Finance, or Telecommunications.
• Ability to synthesize large amount of data into actionable insights.
• Advanced knowledge of MS Excel and Business Intelligence software such as Power BI, Tableau, and QlikView.
• Knowledge of MS Access, SQL, Synapse (Python, an asset)

• Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Employee Discount Program (Sharing our success)
• Employee Recognition Program (Tangible rewards for great work!)
• Company matched RRSPs (Helping you plan for your future)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling)
• Community Involvement (Giving back to our communities)
• If you are a well-organized, self-motivated, individual who has a positive attitude and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

Job Description

Salary:

Who is Bold Commerces Shopify Division?

Since 2012, Bolds Shopify Division has been at the forefront of Shopify app development, dedicated to fostering brand growth by boosting the platforms capabilities with top-notch service. With over 760,000 merchants served, we remain dedicated to shaping the future of eCommerce within the Shopify ecosystem.

Named one of Built In Austins Best Places to Work, Canadas Top Employers for Young People, and Manitobas Top Employers, we're a dynamic team that truly cares about building the future of ecommerce. We live by the BUILDERS Code, a shared set of practices, beliefs, and values that help shape our 100% remote company.

With team members (Builders) located throughout Canada and the U.S., and backed by investors like OMERS Ventures, WhiteCap Venture Partners, and Round13 Capital, Bold is leading the way to a better ecommerce future.

About the role

Were building something new and looking for a creative, curious, and impact-driven Data Scientist to help shape it. Youll play a key role in developing the algorithm behind our latest Shopify app, using data to uncover consumer behaviour patterns and drive personalized, intelligent experiences.

Were especially interested in candidates with a background in social sciencespeople who go beyond the numbers to interpret behaviour, spot patterns, and apply a human lens to data.

What youll do

• Directly impact the core functionality and user experience of a brand-new Shopify app
• Partner with product and engineering teams to develop, refine, and optimize the core algorithm powering the app, actively contributing to insight discovery and product roadmapping.
• Analyze merchant behaviour and identify patterns that inform product and design decisions
• Build predictive models, recommendation systems, or scoring mechanisms to deliver personalized user experiences
• Design and execute experiments (A/B tests, multivariate testing) to validate hypotheses and measure impact

• Produce human-readable research reports and concise data briefs for internal stakeholders, focusing on actionable insights that inform strategic decisions.
• Create visualizations and dashboards that track usage trends, behaviour clusters, and performance of algorithmic features
• Support product iteration with both quantitative findings and qualitative insights from user data
• Think outside the box, how can we leverage the latest trends and technology to improve our products and increase time to value

What were looking for

• A strong foundation in data science, statistics, or a related quantitative field
• A background in social sciences (e.g., psychology, sociology, economics, anthropology) or statistics with experience applying that lens to human or behavioural data
• Experience building and refining algorithms, recommendation systems, or predictive models
• Proficiency in Python, R, SQL, or similar tools for data analysis and modeling, with a demonstrated ability to translate complex data into clear, actionable insights for both technical and non-technical audiences
• Experience producing decision-making toolslike research memos, behavioural deep dives, or experiment reports
• Experience assisting with discovery and roadmapping alongside product and engineering teams
• Curiosity, empathy, and a passion for understanding what drives peoples decisions
  

Bonus points if you have

• Experience working with Shopify or ecommerce platforms
• Familiarity with machine learning techniques, experimentation frameworks, or behavioural analytics
• Prior work in early-stage product development or startup environments
• Contributions to published business reviews, research papers, or case studies

Our investment in YOU!

Benefits designed to support your well-being and happiness:

• Competitive compensation that reflects your experience and skills
• Employer Paid Health & Dental Benefits, Virtual Care, & Disability top-up - starting day 1!
• Virtual mental health and EAP platform for support anytime
• Annual Health Benefit ($1,000 per year) to help you thrive!
• Working remotely - anywhere in Canada & the United States!
• Employee Options to help you grow with us!
• Flexible work hours
• Annual Bonus Program aligned to your Job Level
• Competitive paid vacation days (starting at 3 weeks)
• Employer Paid Employee & Family Assistance Program (EFAP)

Job Description

Salary:

Who is Bold Commerces Shopify Division?

Since 2012, Bolds Shopify Division has been at the forefront of Shopify app development, dedicated to fostering brand growth by boosting the platforms capabilities with top-notch service. With over 760,000 merchants served, we remain dedicated to shaping the future of eCommerce within the Shopify ecosystem.

Named one of Built In Austins Best Places to Work, Canadas Top Employers for Young People, and Manitobas Top Employers, we're a dynamic team that truly cares about building the future of ecommerce. We live by the BUILDERS Code, a shared set of practices, beliefs, and values that help shape our 100% remote company.

With team members (Builders) located throughout Canada and the U.S., and backed by investors like OMERS Ventures, WhiteCap Venture Partners, and Round13 Capital, Bold is leading the way to a better ecommerce future.

About the role

Were building something new and looking for a creative, curious, and impact-driven Data Scientist to help shape it. Youll play a key role in developing the algorithm behind our latest Shopify app, using data to uncover consumer behaviour patterns and drive personalized, intelligent experiences.

Were especially interested in candidates with a background in social sciencespeople who go beyond the numbers to interpret behaviour, spot patterns, and apply a human lens to data.

What youll do

• Directly impact the core functionality and user experience of a brand-new Shopify app
• Partner with product and engineering teams to develop, refine, and optimize the core algorithm powering the app, actively contributing to insight discovery and product roadmapping.
• Analyze merchant behaviour and identify patterns that inform product and design decisions
• Build predictive models, recommendation systems, or scoring mechanisms to deliver personalized user experiences
• Design and execute experiments (A/B tests, multivariate testing) to validate hypotheses and measure impact

• Produce human-readable research reports and concise data briefs for internal stakeholders, focusing on actionable insights that inform strategic decisions.
• Create visualizations and dashboards that track usage trends, behaviour clusters, and performance of algorithmic features
• Support product iteration with both quantitative findings and qualitative insights from user data
• Think outside the box, how can we leverage the latest trends and technology to improve our products and increase time to value

What were looking for

• A strong foundation in data science, statistics, or a related quantitative field
• A background in social sciences (e.g., psychology, sociology, economics, anthropology) or statistics with experience applying that lens to human or behavioural data
• Experience building and refining algorithms, recommendation systems, or predictive models
• Proficiency in Python, R, SQL, or similar tools for data analysis and modeling, with a demonstrated ability to translate complex data into clear, actionable insights for both technical and non-technical audiences
• Experience producing decision-making toolslike research memos, behavioural deep dives, or experiment reports
• Experience assisting with discovery and roadmapping alongside product and engineering teams
• Curiosity, empathy, and a passion for understanding what drives peoples decisions
  

Bonus points if you have

• Experience working with Shopify or ecommerce platforms
• Familiarity with machine learning techniques, experimentation frameworks, or behavioural analytics
• Prior work in early-stage product development or startup environments
• Contributions to published business reviews, research papers, or case studies

Our investment in YOU!

Benefits designed to support your well-being and happiness:

• Competitive compensation that reflects your experience and skills
• Employer Paid Health & Dental Benefits, Virtual Care, & Disability top-up - starting day 1!
• Virtual mental health and EAP platform for support anytime
• Annual Health Benefit ($1,000 per year) to help you thrive!
• Working remotely - anywhere in Canada & the United States!
• Employee Options to help you grow with us!
• Flexible work hours
• Annual Bonus Program aligned to your Job Level
• Competitive paid vacation days (starting at 3 weeks)
• Employer Paid Employee & Family Assistance Program (EFAP)

Job Description

Salary:

Who is Bold Commerces Shopify Division?

Since 2012, Bolds Shopify Division has been at the forefront of Shopify app development, dedicated to fostering brand growth by boosting the platforms capabilities with top-notch service. With over 760,000 merchants served, we remain dedicated to shaping the future of eCommerce within the Shopify ecosystem.

Named one of Built In Austins Best Places to Work, Canadas Top Employers for Young People, and Manitobas Top Employers, we're a dynamic team that truly cares about building the future of ecommerce. We live by the BUILDERS Code, a shared set of practices, beliefs, and values that help shape our 100% remote company.

With team members (Builders) located throughout Canada and the U.S., and backed by investors like OMERS Ventures, WhiteCap Venture Partners, and Round13 Capital, Bold is leading the way to a better ecommerce future.

About the role

Were building something new and looking for a creative, curious, and impact-driven Data Scientist to help shape it. Youll play a key role in developing the algorithm behind our latest Shopify app, using data to uncover consumer behaviour patterns and drive personalized, intelligent experiences.

Were especially interested in candidates with a background in social sciencespeople who go beyond the numbers to interpret behaviour, spot patterns, and apply a human lens to data.

What youll do

• Directly impact the core functionality and user experience of a brand-new Shopify app
• Partner with product and engineering teams to develop, refine, and optimize the core algorithm powering the app, actively contributing to insight discovery and product roadmapping.
• Analyze merchant behaviour and identify patterns that inform product and design decisions
• Build predictive models, recommendation systems, or scoring mechanisms to deliver personalized user experiences
• Design and execute experiments (A/B tests, multivariate testing) to validate hypotheses and measure impact

• Produce human-readable research reports and concise data briefs for internal stakeholders, focusing on actionable insights that inform strategic decisions.
• Create visualizations and dashboards that track usage trends, behaviour clusters, and performance of algorithmic features
• Support product iteration with both quantitative findings and qualitative insights from user data
• Think outside the box, how can we leverage the latest trends and technology to improve our products and increase time to value

What were looking for

• A strong foundation in data science, statistics, or a related quantitative field
• A background in social sciences (e.g., psychology, sociology, economics, anthropology) or statistics with experience applying that lens to human or behavioural data
• Experience building and refining algorithms, recommendation systems, or predictive models
• Proficiency in Python, R, SQL, or similar tools for data analysis and modeling, with a demonstrated ability to translate complex data into clear, actionable insights for both technical and non-technical audiences
• Experience producing decision-making toolslike research memos, behavioural deep dives, or experiment reports
• Experience assisting with discovery and roadmapping alongside product and engineering teams
• Curiosity, empathy, and a passion for understanding what drives peoples decisions
  

Bonus points if you have

• Experience working with Shopify or ecommerce platforms
• Familiarity with machine learning techniques, experimentation frameworks, or behavioural analytics
• Prior work in early-stage product development or startup environments
• Contributions to published business reviews, research papers, or case studies

Our Investment in YOU!

Benefits designed to support your well-being and happiness:

• Competitive compensation that reflects your experience and skills
• Employer Paid Health & Dental Benefits, Virtual Care, & Disability top-up - starting day 1!
• Virtual mental health and EAP platform for support anytime
• Annual Health Benefit ($1,000 per year) to help you thrive!
• Working remotely - anywhere in Canada & the United States!
• Employee Options to help you grow with us!
• Flexible work hours
• Annual Bonus Program aligned to your Job Level
• Competitive paid vacation days (starting at 3 weeks)
• Employer Paid Employee & Family Assistance Program (EFAP)

Job Description

Salary:

DESCRIPTION

Providing the highest quality of service with our operations to clients, with an emphasis on QHSE, technical solutions and client support.

Requires hands-on expertise in MPD operations, real-time data processing, and
automation of drilling workflows using Python.

The role requires a deep understanding of MPD methodologies, downhole dynamics, and the ability to develop analytical tools to optimize drilling
performance.

QUALIFICATION/REQUIREMENTS/EDUCATION

Minimum of bachelors degree in petroleum, Chemical, or Mechanical Engineering.
Recently Graduated with +1 year MPD experience.
Has E.I.T. certification or ability to obtain E.I.T certification.
Shift work will be required, hybrid work from home and Opla's ROC office.
Willing to travel as required. Occasional travel to remote locations or outside of the country may be required.
Strong proficiency in Python for data analysis, automation, and scripting.
Experience working with real-time drilling data, machine learning algorithms, and IoT applications.
Familiarity with drilling hydraulics, pressure control, and wellbore stability.
Hands-on experience with MPD software, surface control systems, and well control methodologies.
Good communication, interpersonal & leadership skills.
Willingness to learn and ability to work well within a collaborative team.
Must be able to work unsupervised in a fast-paced and highly energetic environment.
Strong organizational and communication skills, both written and verbal.
Highly motivated with the ability to prioritize workloads.
Candidates must always conduct themselves in a friendly and professional manner.
Candidates must have the commitment to adhere to Oplas Core Values.
A valid drivers license is a must.
DUTIES AND RESPONSIBILITIES (include the following, however, other duties may apply)
Manage all aspects of project preparation, proposals, and programs for MPD wells.
Responsible for the preparation and delivery of technical presentations and reports on complex MPD topics and
projects.
Active role in assisting R&D team with development of proprietary software.
Active role in assisting sales groups with client meetings, presentations, and technical support.
Providing remote and on-site support to Opla personnel and clients.
Must understand and comply with all the safety rules and company policies of Opla.
Provide 24/7 engineering support for all ongoing operations.
Design, implement, and optimize MPD strategies for various drilling operations.

Develop and deploy Python-based data analysis tools for real-time drilling data monitoring and decision-making.
Analyze surface and downhole data to provide insights into wellbore pressure, flow rates, and drilling
performance.
Collaborate with drilling teams to improve MPD workflows, automation processes, and predictive modeling.
Ensure compliance with HSE and regulatory standards in all MPD operations.
Support remote operations and assist in troubleshooting MPD systems.
Provide technical support for MPD software and contribute to its enhancement

DarkVision, a Koch Engineered Solutions company, is seeking a Data Analysis Team Lead to join our fast growing In-line (pipeline) Inspection team in North Vancouver, BC . DarkVision leverages cutting-edge proprietary acoustic imaging technology to deliver industry leading asset inspection services, capable of detecting defects as small as a few millimeters. As an ILI (In-Line Inspection) Data Team Lead, you will manage a team of Data Analysts to produce accurate inspection reports critical to the safe operation of oil and gas pipelines.

The ideal candidate has experience leading technical teams to deliver mission-critical results in a fast-paced, entrepreneurial environment. You bring a passion for operational excellence, process optimization, and challenging the status quo. Join our innovative team - comprising experts in machine vision, imaging, computer graphics, and data analytics - as we continue building the world's most advanced platform for industrial imaging and pipeline diagnostics.

Our Team

Our Data Analysts utilize 3D data visualization software and human-in-the-loop machine learning processes to meticulously analyze ultrasound datasets. The outputs of these analyses result in critical insights that enable our clients to make data-informed decisions on the operations and maintenance of multi-million-dollar infrastructure assets.

What You Will Do

• Learn the delivery standards and workflow processes for your assigned ILI product line
• Regularly check in with team members to assess capacity and remove roadblocks or inefficiencies
• Through frequent 1:1 meetings, track team members' progression in their role, deliver constructive feedback, and ensure they receive proper recognition for their work while building a roadmap for their career development
• Facilitate communication between your team and other teams and upper management
• Ensure employees are aligned with the company vision, and that the goals and direction of the team help drive achievement of the vision
• Facilitate the improvement of workflow procedures and best practices; seek out new solutions, seek feedback, and investigate and implement improvement opportunities
• Review projects assigned to Analysts on your team; you are responsible for the content and delivery of projects
• Partner with Recruiting and other Team Leads to recruit and evaluate candidates; a high volume of growth and hiring is expected
• Make informed recommendations for hiring, raises/promotions, performance management, and further training
• Develop new and improve existing processes and standards
• Set project deadlines, assign project leads, and manage follow-up requests
• Forecast team capacity vs. projected projects, offering transparency to stakeholders

Who You Are (Basic Qualifications)

• At least 2 years of engineering or science study at university, college, or technical school
• Experience managing a team producing client deliverables (e.g. reports, analysis)
• Experience managing early to mid-career individuals
• Experience leading process improvement initiatives

What Will Put You Ahead

• Experience in the Oil & Gas industry (e.g. ILI, pipeline or piping integrity, NDE/NDT, well integrity, well logging) or industrial asset inspection services
• Experience managing teams with at least 5 team members
• Experience in rapidly scaling an operation or team
• Able to disseminate complex information and generate pragmatic solutions
• Able to assess and adjust work processes to meet scaling requirements; delegate and prioritize work effectively among the team

For this role, we anticipate paying $85,000 - $110,000 CAD per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch Engineered Solutions company, DarkVision provides high-resolution acoustic imaging technology that offers significant improvements over existing ultrasonic and other imaging technologies on the market today. We serve customers in a variety of industries, such as public infrastructure, energy and pipelines, power (renewables and conventional), aerospace, manufacturing, automotive and others.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

How to Apply

If you have the above qualifications, we would like to hear from you. We thank all applicants in advance, but please be advised that only those selected for an interview will be contacted.

We are an equal opportunity employer. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the kochcareers.com webpage.

Successful candidates will be required to complete a criminal background check.

keywords: team lead, supervisor, leadership, management, supervision, analyst, analysis, reporting, reports, pipeline integrity, in-line inspection, ILI, asset inspection, condition monitoring, anomalies, cracks, deformation, metal loss, geometry, well integrity, pipes, piping, oil & gas, upstream, midstream

#LI-JN1

Job Description: Salary: Maximum fee of $35,000 Request for Proposals Freshwater Literature Review and Data Analysis Commencing for October 2025 to March 2026 18 July 2025 PROPOSAL DEADLINE: Monday, September 8 by 5pm EDT PROPOSALS DELIVERED TO: Wildlife Conservation Society Canada 1.0 Background Wildlife Conservation Society (WCS) Canada is a national non-governmental organization with a mission is to save wildlife and wild places in Canada through science, conservation action, and by inspiring people to value nature. WCS Canada is affiliated with global WCS programs in more than 60 countries, and we are active at the science-policy interface in Canada and internationally. This RFP is issued by WCS Canadas Ontario Northern Boreal program, active since 2004 in the far north. As one of the few organizations with a continuous scientific presence in the region, we lead field-based research on large mammals, freshwater fish, and peatlands; co-develop programs with First Nations; collaborate with academic, government, and Indigenous researchers; and contribute to policy development to guide conservation decisions. 2.0 Contracting opportunity WCS Canada producing a report summarizing multiple years of freshwater ecological data that has been collected on the water quality, water chemistry, fish contaminants, and benthic invertebrates in northern boreal rivers in Ontario. We are seeking proposals (RFP) from qualified individuals or groups to support the completion of this report. We are requesting that individuals or groups submit a proposal outlining their qualifications, relevant experience, and proposed approach to conducting a literature review and statistical analyses of previously collected data. This work will inform and support the creation of a comprehensive and useful summary report by WCS Canada that outlines the status and trends in these northern boreal rivers. 3.0 Proposal Administration All requests for clarification and questions concerning this RFP must be submitted in writing no later than 5 September 2025 via email to Brianna Kim, Finance and Administrative Manager (indicate Freshwater Literature Review and Data Analysis on the subject line). Responses, if determined appropriate by WCS Canada, will be issued in writing to all known proposers. Proposals, plus attachments, are to be submitted in e-form to: Brianna Kim, Finance and Administrative Manager, WCS Canada may request an interview of any proposer (vendor). Such a request for an interview does not constitute a contract award. Proposals must be received no later than 5:00 PM, 8 September 2025 Key Dates:Last day to submit questions 7 September 2025 Proposals due8 September 2025 Interviews of proposers 11 to 18 September 2025 Notice of Award by 25 September 2025 4.0 Scope of Services and Desired Qualifications The services and deliverables to be provided by the proposer: Freshwater data analyses:Conduct an analysis of the spatial and temporal patterns of previously-collected data on fish contaminants, water quality, water chemistry, and benthic invertebrates in XXX (geography of the data analysis from watersheds over X years; andWhere applicable, compare findings to appropriate benchmarks and reference data from other relevant regions or studies; andProvide a clear interpretation of the data, supported by the freshwater literature review (below).Freshwater literature review:Conduct a focused review of both formally-published, peer-reviewed literature and grey literature (e.g., government reports, technical memos, unpublished studies) related to fish contaminants, water quality, water chemistry and benthic invertebrates from northern boreal river systems. The review should prioritize sources that directly inform or contextualize the interpretation of the collected data; andOrganize identified literature into a database that includes a summary for each resource.Provide assistance and support for summarizing the literature review and data analyses into a final report to be written by WCS Canada staff. The selected proposer is expected to have the following qualifications: Must have experience with freshwater ecological monitoring and research, including familiarity with common approaches used for: freshwater ecological monitoring, freshwater statistical analyses, and freshwater literature reviews;Additional preference will be given for experience with ecological monitoring and research in northern boreal rivers;Must be familiar with ecological analyses in R; andBe familiar with WCS Canadas mission and programmatic activities. 5.0 Length of Engagement The term of engagement is for an approximately 6-month period ending March 30, 2026. 6.0 Proposal Content Proposals should be clear and concise and should address in detail, and with appropriate documentation, each of the items listed below. WCS Canada may request clarification of any proposal during the evaluation process, but is not bound to do so, and proposers should not assume they will have any further opportunity to clarify their proposals subsequent to the proposal due date. Each proposer is requested to submit, on or before the submission deadline, a package containing its proposal addressing the following items in the order listed: A. Technical Qualifications 1. Contact Information On a single cover sheet, please provide:Contact information for the lead individual(s) who are anticipated to work on the project, including e-mail addresses, telephone number, and street address.Web address (if relevant).Year proposer was established (if relevant).Size of proposer (if relevant).List of proposed staff assigned to this project (if relevant).Signature of Principal and date of the signature. 2. Overview (1-page maximum) Proposers should provide a summary of their understanding of the services and deliverables that will be their responsibility and a description of the methods they will use to achieve those objectives, including technical quality assurance, and general management practices for comparable projects. 3. Qualifications Proposers are requested to provide detailed information that demonstrates the following:Experience providing the services requested in this RFP;Proficiency with projects of comparable size and complexity; andDemonstrable commitment to diversity and inclusion of staff and subcontractors. 4. Timetable/Schedule Proposers should produce a draft schedule that outlines critical milestones for the work. 5. Resume(s) A resume/CV of the individual(s) proposing to conduct the work should be attached, which must outline and explain the relevant experience of the individual(s) with similar previous projects. Upon award of the contract, substitutions of personnel will not be allowed without the prior written consent of WCS Canada. 6. References Proposers are requested to provide examples of up to three (3) similar projects, recently completed or in progress, with the following information for each:Description of the workName of a contact person who can provide a reference References may be contacted directly by WCS Canada. B. Fee Proposal Maximum Fee The total proposal fee shall not exceed $5,000 CAD, inclusive of all applicable sales taxes, administrative expenses, and any other project-related costs.Base fee ___Additional fees (e.g., information technology infrastructure costs, administrative support charge) ___ Total ___ 3.Other services Provide information regarding how any requested additional services will be charged (e.g., personnel with titles and hourly or per diem rates). 7.0 General Conditions of Proposal Submissions The following general conditions apply to all proposals submitted in response to any RFP issued by WCS and WCS Canada (collectively referred to below as (WCS Canada):Non-Binding: WCS Canadas solicitation of proposals in response to any RFP does not commit WCS Canada to award a contract, and this RFP is not an offer to enter into a contract for the services to be provided as described herein.Proposal Materials and Costs: WCS Canada is not liable for any costs incurred in the preparation, submission or negotiation of a response to its RFP or incurred for any other purpose or reason in connection with the RFP. No materials submitted with this RFP will be returned.Confidentiality: All information and material contained in any WCS Canada RFP or issued by WCS Canada or any of its agents as part of any WCS Canada RFP process is confidential and is the exclusive property of WCS Canada.Modifications: As a condition of award, WCS Canada may request any proposer to make revisions, additions, or deletions to its proposal.Subcontractors: After award of contract, WCS Canada will have no obligation, financial or otherwise, to any subcontractor of the awardee. Nevertheless, any subcontract will be required to be subject to and consistent with the prime contract between WCS Canada and the awardee, and WCS Canada may require any subcontract to include specific terms and conditions.Reserved Rights: WCS Canada at any time in its sole discretion may, without notice and without liability to any proposer or any other party for their expenses incurred in the preparation of the responses hereto or otherwise, do any and all of the following:Amend or withdraw this RFP;Accept or reject any and all proposals received in response to this RFP;Award the contract to a proposer other than the proposer offering the lowest fee;Request additional materials and clarification or modification of any submitted proposal;Extend the time for submission of all proposals after notification to all prospective proposers;Terminate negotiations with a selected proposer and select another proposer;Take such action as WCS Canada deems appropriate if negotiations fail to result in a signed agreement within a reasonable amount of time; and/orTerminate or modify the solicitation and selection process at any time and re-issue the solicitation to whomever WCS Canada deems appropriate. The selected vendor will be required to execute a written agreement with WCS Canada, including terms generally consistent with those set forth in Appendix A hereto, effective upon the date the written agreement is executed by both WCS Canada and the selected vendor. 8.0 Evaluation and Selection Criteria Selection Process:WCS Canada will review and evaluate all proposals to determine each proposer's rating. This evaluation may include a request to interview proposers and for proposers to virtually present their proposals for purposes of clarification.The proposal offering the most advantageous terms based on the criteria below will be selected for the award. WCS Canada may reject any and all proposals if, in its sole opinion, no proposal satisfies its criteria. Evaluation Criteria: The evaluation criteria and weight will be as follows: Demonstrated technical capability to provide the services (50%);Project-related experience (25%); andClient references (25%) APPENDIX A CONTRACT, INSURANCE, AND REGULATORY REQUIREMENTS 1. Payment Contractor will submit invoices for its work, in a form acceptable to WCS Canada, to its contact for review, who will submit the invoices for payment. Payment is subject to acceptance of the services. Contractor will be paid without deductions for income taxes or other sums which employers in Canada are required to deduct from employees wages. Even though income tax and other deductions are not made by WCS Canada, Contractor should be aware that WCS Canada may be obligated by Canadian regulations to report to Canada Revenue Agency total annual amounts paid to Contractor. Contractor will be solely responsible for the payment of all withholding and other taxes, of whatever type or nature, arising out of or related to its engagement under this Agreement and agrees to and hereby does indemnify and defend WCS Canada and its directors, officers, employees, independent contractors and agents against any claim relating to such taxes. WCS Canada will pay approved fees and expenses within thirty days after receipt of acceptable documentation. 2. Relationship of the Parties Contractors relationship to WCS Canada under this Agreement is that of an independent contractor. Nothing in this Agreement will be deemed to constitute a relationship of employer-employee, joint venture, partnership, agency, or legal representative between Contractor and WCS Canada for any purpose. Neither Contractor nor any of its employees, independent contractors or agents will receive the health insurance, sick leave, vacation, pension, retirement savings plan or other fringe benefits, or severance or termination pay, associated with regular employment at WCS Canada. 3. Termination Either party may terminate this Agreement without cause by furnishing at least 30 days written notice to the other. In such event, Contractor will be paid only for services actually rendered to the date of termination. With reasonable cause, either party may terminate this Agreement immediately upon written notice to the other. Contractor shall not incur any additional expenses between the date of notice of termination and the date of termination without the prior written consent of WCS Canada. 4. Confidentiality Contractor warrants that it will maintain in strict confidence WCS Canadas Confidential Information (as defined below) to which it has access during the term of this Agreement. Contractor will treat WCS Canadas Confidential Information with the same standard of care that it uses in maintaining its own Confidential Information, provided that that standard is not negligent. Contractor will use WCS Canadas Confidential Information only as is required by this Agreement, and will not reveal it to a third party without the prior written consent of WCS Canada, or unless it is required by law to reveal it. Confidential Information means information concerning each partys affairs, activities, research, proposals, projects, finances, property or method(s) of operation, trade secrets, know-how and similar information. Confidential Information does not include information which (a) is already known through lawful means to the receiving party before the other partys disclosure, (b) after disclosure, becomes generally known to the public through no breach or fault of the receiving party, (c) a party receives from a third party who is free to make such disclosure without breaching any legal obligation to the disclosing party under this Agreement, (d) the receiving party develops independently as evidenced by its own written records, or (e) is required to be disclosed by judicial or administrative process, in which case the party required to make that disclosure will notify the other of the obligation and cooperate reasonably with that partys effort to bar or seek a modification of the order. The term Contractor for purposes of this section shall include Contractor,