5,423 Customer Interactions jobs in Canada

Job Description

CSN Alaska Hi-Way is looking for a dedicated and enthusiastic Client Relations Coordinator to join our team in Fort St. John, BC . You’ll be the friendly and professional first point of contact for our clients, helping guide them through the automotive repair process with clarity and care. We’re seeking someone who is eager to learn, values teamwork, and is committed to making a positive impact on the customer experience.

At Lift Auto Group , we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed.

Career Overview/Responsibilities:

Reporting to our highly experienced Location Manager, your duties will include:

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

Requirements

• Previous administrative experience required.
• Strong customer service, computer skills and attention to detail.
• Ability to manage multiple tasks in a fast paced work environment.
• Valid Class 5 drivers license is mandatory.

Benefits

• 100% Company-Paid Comprehensive Coverage

• Career Development Opportunities
• Cutting Edge Facility
• Employee Centric Culture

If you're passionate about delivering exceptional customer service, eager to grow, and ready to be part of a great team —we want to hear from you !

Apply with Lift Auto Group today!

Job Description:

Grade: S5

Referral Level: Level 1

Division: IGM-CSO

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

Under IGM Financial's unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Canada's Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

The Role

As a Client Relations Representative, you will be a significant part of a team that specializes in providing effective solutions and support for Financial Advisors, Dealers and Investors through inbound telephone calls and email.

As a valued member of the client relations team, your responsibilities will include:

• Educating clients on Mackenzie products and services
• Addressing inquiries from our clients through phone calls (inbound/outbound), emails, and fax
• Providing superior customer experiences by guiding our clients towards an appropriate solution
• Building relationships with our clients to create loyalty towards Mackenzie Investments
• Proactively contacting Financial Advisors, Dealers and other Financial Institutions regarding outstanding requirements through fax, email, and/or phone
• Flexible rotating shift from 8:30 am to 6:00 pm
• Hybrid office and remote work environment (3-day office attendance)

We Offer:

Mackenzie Investments is recognized among Greater Toronto's Top Employers.

In addition to a competitive salary starting with bonus opportunities, we offer several flexible and advantageous benefits for you and your family:

• Three weeks of vacation and up to 10 paid personal/wellness days per year
• Flexible benefits plan that lets employees customize coverage to suit their personal needs through a flexible health benefits plan
• RRSP contributions and share purchase plans available to all employees
• Health and wellness program focused on four key pillars including physical, mental, social and financial wellness
• Employees are encouraged to get involved in charities and will receive paid time off to volunteer (up to 2 paid days per year)
• Managers who support your development through coaching and managing opportunities
• Dress for your day policy
• A thorough Employee and Family Assistance program

The following qualifications will assist the successful candidate:Strong customer service and interpersonal skills

• Bilingual (French, Asian & English) is an asset
• Excellent verbal and written communication
• Sound judgment and decision-making capabilities
• Ability to recognize opportunities for sales growth and process improvements
• Post-secondary education in a related field or a keen interest in the financial industry
• Effective time management skills who can perform in a fast-paced, deadline oriented environment
• Related industry or call-centre experience is an asset
• Successful completion of the Canadian Securities Course and/or IFIC is preferred
• Proficient knowledge of Microsoft Office Suite Products

Please visit our career page by clicking on the following link:

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Please apply by September 23, 2025.

Job Description:

Grade: S5

Referral Level: Level 2

Division: IGM-CSO

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

Under IGM Financial's unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Canada's Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

We are Smart People in a Smart Industry:

• Our Client Relations Department is reputable across the industry, consistently ranking within the top tier according to the Advisor Perception Study.
• Client Relations Representatives act as educators in providing information to financial industry professionals to help clients achieve financial success through their eyes.

A career that outperforms

• Gain a strong understanding of the financial services & mutual fund industry.
• Exposure to various roles within the industry through collaboration with internal partners.
• Extensive Training Program (Including FHSAs, RDSPs, RRSPs, TFSAs, RESPs, Pension plans & more).
• Peer coaching & mentorship opportunities with a strong focus on personal growth & development.
• Dynamic work culture where employees are encouraged to learn, develop, & collaborate with talented individuals.
• Fast-paced work environment.

A community that invests in communities

• Volunteer opportunities & Charitable programs (Strategic Charitable Giving Foundation, RDSP)
• A culture that recognizes and celebrates employee milestones and accomplishments
• Financial support offered for employees to complete industry-related courses/certifications

Why should you join the IGM family?

• Be part of a winning culture
• Your opportunity to develop and work with smart, highly capable leaders who are passionate and innovative.
• A fulfilling employee experience – we offer competitive terms, a collaborative/respectful way of working and connect strongly with our community.
• A genuine commitment to diversity and inclusion, through public goals and a variety of external partnerships/employee groups
• An inclusive environment committed to doing business inclusively with qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

The Role

As a Client Relations Representative, you will be a significant part of a team that specializes in providing effective solutions and support for Financial Advisors, Dealers and Investors through inbound telephone calls and email.

As a valued member of the client relations team, your responsibilities will include:

• Educating clients on Mackenzie products and services
• Addressing inquiries from our clients through phone calls (inbound/outbound), emails, and fax
• Providing superior customer experiences by guiding our clients towards an appropriate solution
• Building relationships with our clients to create loyalty towards Mackenzie Investments
• Proactively contacting Financial Advisors, Dealers and other Financial Institutions regarding outstanding requirements through fax, email, and/or phone
• Flexible rotating shift from 8:30 am to 6:00 pm
• Hybrid office and remote work environment (3-day work-from-office weekly)

We Offer:

Mackenzie Investments is recognized among Greater Toronto's Top Employers.

In addition to a competitive salary starting with bonus opportunities, we offer several flexible and advantageous benefits for you and your family:

• Three weeks of vacation and up to 10 paid personal/wellness days per year
• Flexible benefits plan that lets employees customize coverage to suit their personal needs through a flexible health benefits plan
• RRSP contributions and share purchase plans available to all employees
• Health and wellness program focused on four key pillars including physical, mental, social and financial wellness
• Employees are encouraged to get involved in charities and will receive paid time off to volunteer (up to 2 paid days per year)
• Managers who support your development through coaching and managing opportunities
• Dress for your day policy
• A thorough Employee and Family Assistance program

The following qualifications will assist the successful candidate:

• Strong customer service and interpersonal skills
• Bilingualism (French and English) is required
• Excellent verbal and written communication
• Sound judgment and decision-making capabilities
• Ability to recognize opportunities for sales growth and process improvements
• Post-secondary education in a related field or a keen interest in the financial industry
• Effective time management skills who can perform in a fast-paced, deadline-oriented environment
• Related industry or call center experience is an asset
• Successful completion of the Canadian Securities Course and/or IFIC is preferred
• Proficient knowledge of Microsoft Office Suite Products

Knowledge of French and English is required to support clients and Team members within and/ or outside the province of Quebec.

Please visit our career page by clicking on the following link:

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Please apply by September 23, 2025.

GPMMOM est à la recherche d'un(e) Conseiller(ère) - Expérience client et relations avec la communauté pour assurer un rôle de soutien stratégique et opérationnel au sein de la direction des communications et de l’expérience client.

Vos principales tâches

Expérience client

• Concevoir et mettre en œuvre des initiatives visant à améliorer l’expérience des usagers sur le terrain et dans les communications.
  
• Recueillir, analyser et interpréter les commentaires des clients (sondages, médias sociaux, interactions terrain) pour identifier les irritants et opportunités d’amélioration.
  
• Collaborer avec les équipes opérationnelles pour assurer une réponse rapide et cohérente aux enjeux vécus par les usagers.
  
• Participer à la définition et au suivi des indicateurs de satisfaction client.
  
• Contribuer à la rédaction et à la diffusion de contenus clairs et accessibles pour les usagers (avis de service, info-travaux, guides, etc.).
  
• Collaborer avec les équipes internes et les partenaires métropolitains pour assurer l’uniformité et la pertinence de la signalétique dans les différents points de service et zones d’interconnexion.
  
• Participer, au besoin, à la conception, à l’évaluation et à l’amélioration de la signalétique dans le réseau, en veillant à sa clarté, son accessibilité et sa cohérence avec l’expérience client.
  
• Contribuer à l’identification des besoins en signalétique lors de projets spéciaux, de changements opérationnels ou d’événements majeurs.
  
• Assurer une veille sur les meilleures pratiques en matière de signalétique dans les réseaux de transport collectif.
  

Relations avec la communauté

• Maintenir un dialogue actif avec les parties prenantes locales (riverains, commerçants, organismes communautaires, etc.).
  
• Assurer une veille sur les préoccupations communautaires liées aux activités de l’organisation.
  
• Collaborer à la gestion des plaintes ou demandes citoyennes en lien avec les opérations.
  
• Développer des outils et des stratégies de communication adaptées aux différents publics.
  
• Collaboration et coordination
  
• Travailler en étroite collaboration avec les équipes de communication, opérations, sécurité et service à la clientèle.
  
• Participer à la planification des campagnes d’information ou de sensibilisation.
  
• Soutenir les équipes terrain lors de situations particulières (interruptions de service, événements spéciaux, etc.).
  
• Contribuer à la cohérence des messages diffusés dans tous les canaux (affichage, numérique, médias, etc.).
  

Collaboration et coordination

• Travailler en étroite collaboration avec les équipes de communication, opérations, sécurité et service à la clientèle.
  
• Participer à la planification des campagnes d’information ou de sensibilisation.
  
• Soutenir les équipes terrain lors de situations particulières (interruptions de service, événements spéciaux, etc.).
  
• Contribuer à la cohérence des messages diffusés dans tous les canaux (affichage, numérique, médias, etc.).
  

Formation et expérience

• Diplôme universitaire en communication, relations publiques, marketing, urbanisme ou tout autre domaine pertinent.
  
• Minimum de 3 à 5 ans d’expérience dans un rôle similaire, idéalement dans un contexte de service public, transport collectif ou relation citoyenne.
  
• Expérience en gestion de projets, mobilisation communautaire ou amélioration de l’expérience client.
  

Compétences techniques

• Excellente maîtrise du français parlé et écrit ; bonne connaissance de l’anglais (atout).
  
• Capacité à rédiger des contenus clairs, accessibles et adaptés à différents publics.
  
• Maîtrise des principes de rédaction UX, incluant la capacité à rédiger des contenus clairs, concis et orientés vers l’utilisateur, adaptés aux interfaces numériques et aux parcours clients.
  
• Maîtrise des outils bureautiques et des plateformes de communication (ex. : suite Microsoft, outils collaboratifs, CRM, etc.).
  

Compétences comportementales

• Fortes habiletés interpersonnelles et sens de l’écoute.
  
• Capacité à travailler en équipe et à collaborer avec des parties prenantes variées.
  
• Esprit d’analyse, rigueur et autonomie.
  
• Sens de l’initiative et capacité à gérer plusieurs dossiers simultanément.
  

Poste à temps plein, en mode hybride. Participation occasionnelle à des événements en dehors des heures régulières.

Ce que nous offrons

• Assurances complètes   (médical, dentaire, invalidité, vie).
  

• Régime de retraite   avec contribution de l’employeur.
  

• Vacances et congés personnels   dès l’embauche.
  

• Programme d’aide aux employés (PAE).
  

• Stationnement gratuit   sur place.
  

Chez GPMMOM, vous ferez partie d’une équipe qui contribue activement au bon fonctionnement d’un réseau de transport moderne et durable.

Vous avez le profil ? On a les projets.   Déposez votre candidature dès aujourd’hui !

Dyck's Pharmacists, located on Pandosy, Kelowna BC, is now accepting resumes for a Full time Customer Service Clerk.

If you are friendly, outgoing and Customer Service is your #1 priority, we want to talk to you.

The successful applicant must have a minimum of 1 year retail experience and consider superior customer service to be their top priority. Additional experience with merchandising, retail, accounting, inventory, receiving, pharmacy, home health care and POS systems would be an asset.

Resumes are being accepted via email, or in person at Dyck's Pharmacy, Pandosy location, no phone calls please. Only successful applicants will be contacted.

We are a family owned and operated business that places the utmost importance on providing a comfortable and enjoyable work environment. Wages are competitive and we offer benefits and other perks such as a generous staff discount and flexible hours.

If you are seeking a great career with the opportunity for educational training, pay raises, personal and professional growth then apply today

Job Type: Full-time

Pay: $19.00-$22.00 per hour

Benefits:

• Dental care
• Extended health care
• Store discount

Experience:

• Retail sales: 1 year (preferred)

Work Location: In person

Are you a highly organized and detail-oriented people-person with a passion for bringing projects to life? We're looking for a pivotal new team member to join our thriving printing and marketing company.

This dual-purpose role is the heartbeat of our operations, serving as the first point of contact for our clients while expertly managing the entire production process from start to finish. You'll be the crucial link between our customers and our creative team, all while championing our brand in the local community. The right person for this role will have an incredible opportunity to grow into a leadership position as we expand.

Key Responsibilities

• Serve as the primary client contact, building strong relationships and providing exceptional service.
• Manage the full order lifecycle, from initial inquiry and quote to final delivery.
• Orchestrate project workflows, ensuring jobs are completed accurately and on time.
• Collaborate with production staff and external vendors to keep projects on track.
• Act as a brand ambassador, representing our company at local business and community events.
• Handle project logistics, including scheduling, tracking, and proactive problem-solving.
• Maintain detailed records of all client interactions and job specifics.
• Support company marketing and business development efforts.

Skills & Qualifications

• Exceptional communication and customer service skills.
• A confident and professional presence, comfortable with networking.
• Highly organized and meticulous, with the ability to juggle multiple priorities.
• A proactive and positive problem-solver with a strong team-first attitude.
• Eagerness to learn our estimating and production processes.
• Previous experience in printing, marketing, or a related field is a plus, but not required.

Growth Opportunity

This is more than just a job; it's a career path. As our company grows, we are committed to helping the right individual develop their skills and take on greater responsibility. This role is a direct pathway to future leadership, with the potential to advance into an Office Manager or Operations Manager position.

Please contact us via email and submit your resume and cover letter

Job Type: Full-time

Pay: $41,600.00-$50,000.00 per year

Benefits:

• Company events
• Dental care
• Extended health care
• Store discount

Language:

• English (required)

Work Location: In person