9 Customer Relations jobs in Canada

Job Description

Immediate Hire for Entry-Level Customer Relations Reps

Join our successful team of dedicated and driven professionals. Our Business specializes in consumer engagements and account management. We are looking to expand our team and add talented representatives to our company.

The Entry Level CSR Rep should enjoy interaction with the consumers, communicating products and services.

What do we offer?

• Weekly paid commissions

• Full Training provided.

• On the Job training.

• Ongoing coaching, learning, and development opportunities.

• Internal career growth.

• Full-time work schedule- Monday to Friday

Responsibilities:

• Identify the specific needs of customers and offer solutions.

• Deliver excellent customer experience.

• Fill out a questionnaire for free assessments.

• Schedule appointments for technicians.

• Organize paperwork and calendar scheduling.

• Conduct yourself with optimism, empathy, and integrity.

Do you have the keys to success?

• An ambitious self-starter with an entrepreneurial mindset.

• time management, evaluating priorities, and accomplishing goals.

• Self-motivated

• Demonstrated ability to be a team player.

• Customer Service and sales are an asset but not needed.

You need to have a passion for customer service and thrive in a fast-paced environment. This vital quality allows you to be a team-oriented individual who enjoys working with others.

We are looking for ambitious individuals with a strong work ethic to join our team. The ideal candidate is a self-motivated individual with good interpersonal and communication skills.

No prior experience needed, for an in-person interview APPLY TODAY.

Job Description

Description

Primary owner of a group of customers driving best practices and innovation to create more value for the business. The goal is to increase customer satisfaction, retention and adoption of key product and service features within a particular market segment. 

• Proactively anticipate customer needs and identify any potential opportunities or issues, lost sales. Create recommendations and facilitate actions accordingly.
• Establish and deepen relationships with customers by understanding their business objectives and providing exemplary support. 
• Communicate frequently with customers on updates, information, concerns, and suggestions. 
• Identify potential upsell, new product, substitution, or replacement opportunities. slow moving products as well as obsolete/excess inventory in an effort to create a value strategy specific to the opportunity.
• Manage deliverables specific to meeting the team’s strategic objectives
• Communicate & coordinate with internal departments (Product Managers/Sales Team).
• Complete forms, applications and/or customer requests.
• Performs other related duties as required or assigned.

• Must be able to read, write and speak English, bilingual in French and English would be preferred
• Dependable; Displays Initiative, Self-Motivated
• Results & Goal Oriented
• Customer growth oriented
• Effective Communication skills – written & verbal, internal & external customers
• Strong Problem analysis and problem-solving skills, innovative
• Professional in all manners.
• High-level attention to detail, high level accuracy; reliable results
• High School diploma (required) 
• One to two years of relevant experience or training in customer service or office experience (required)

Job Description

Description

Primary owner of a group of customers driving best practices and innovation to create more value for the business. The goal is to increase customer satisfaction, retention and adoption of key product and service features within a particular market segment. 

• Proactively anticipate customer needs and identify any potential opportunities or issues, lost sales. Create recommendations and facilitate actions accordingly.
• Establish and deepen relationships with customers by understanding their business objectives and providing exemplary support. 
• Communicate frequently with customers on updates, information, concerns, and suggestions. 
• Identify potential upsell, new product, substitution, or replacement opportunities. slow moving products as well as obsolete/excess inventory in an effort to create a value strategy specific to the opportunity.
• Manage deliverables specific to meeting the team’s strategic objectives
• Communicate & coordinate with internal departments (Product Managers/Sales Team).
• Complete forms, applications and/or customer requests.
• Performs other related duties as required or assigned 

• Must be able to read, write and speak English, bilingual in French and English would be preferred
• Dependable; Displays Initiative, Self-Motivated
• Results & Goal Oriented
• Customer growth oriented
• Effective Communication skills – written & verbal, internal & external customers
• Strong Problem analysis and problem-solving skills, innovative
• Professional in all manners.
• High-level attention to detail, high level accuracy; reliable results
• High School diploma (required) 
• One to two years of relevant experience or training in customer service or office experience (required)

Position: Dental Customer Relations Coordinator

Company: The Aurum Group

Location: Calgary, AB

About Us:

The Aurum Group is a leading provider of dental solutions, committed to excellence in dental care and innovation. We are a full-service dental company, with high quality facilities across Canada and the US.

About the Role:

We are looking for a highly organized and customer-focused Dental Customer Relations Coordinator to support our dental operations team. This role is ideal for someone who enjoys solving problems, managing case details, and ensuring smooth communication between labs and clients.

Key Responsibilities

• Respond to customer inquiries regarding timing, pricing, and case-related issues

• Assist with ongoing projects and coordinate case scheduling with sister labs

• Link case information and photos to the appropriate records

• Follow up on case progress and ensure timely updates

• Support distribution and tracking of case materials

• Perform other administrative and coordination tasks as needed

Qualifications

• Dental background is a must

• Strong communication and interpersonal skills

• Excellent organizational and multitasking abilities

• Experience in customer service, preferably in a dental or healthcare setting

• Familiarity with case management systems or CRM tools is an asset

• Ability to work independently and collaboratively

Company Culture

We foster a supportive and collaborative environment where every team member plays a vital role in delivering exceptional service. Our culture values professionalism, empathy, and continuous improvement, with a strong focus on patient care and operational excellence

Benefits

• Competitive salary and performance incentives

• Health and dental coverage

• Paid vacation

• Pension Plan

• Opportunities for professional development

• A positive and inclusive workplace culture

How to Apply: Please send your resume and cover letter to

Job Type: Full-time

Pay: $25.00-$28.00 per hour

Benefits:

• Company pension
• Dental care
• Disability insurance
• Life insurance
• RRSP match

Work Location: In person

Job Overview:

We are seeking a detail-oriented Credit / Customer Relations Administrator to join our team. The ideal candidate will have strong mathematical skills and experience in account reconciliation and financial services. This position offers the opportunity to work with accounting software and engage in account analysis.

Responsibilities:

• Process accounts and incoming payments accurately

• Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables' data

• Prepare bills, invoices, and bank deposits

• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted

• Monitor customer account details for non-payments, delayed payments, or other irregularities

• Investigate and resolve customer queries

• Communicate with customers via phone or email in a professional manner

• Working with and resolving incident reports

• Payroll Backup

Requirements:

• Proven working experience as an Accounts Receivable / Customer Care Clerk or in a similar role

• Solid understanding of basic accounting principles

• Proficiency in using accounting software (e.g., QBO)

• Excellent math skills with high attention to detail

• Strong organizational skills with the ability to prioritize tasks effectively

• Ability to provide excellent customer service and maintain a professional phone etiquette

• Knowledge of account analysis techniques

If you are a dedicated individual with a passion for numbers and possess the required skills, we invite you to apply for this rewarding Accounts Receivable / Customer Care Clerk position.

Job Types: Full-time, Permanent

Pay: $43,680.00-$52,000.00 per year

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• RRSP match
• Vision care

Experience:

• Accounts receivable: 1 year (preferred)

Work Location: In person

Company Description

Do you have experience in the restaurant or fast food industry and thrive on a team committed to delivering exceptional customer experiences? Are you a natural communicator and a great listener who asks follow-up questions to resolve problems? Can you remain kind and supportive when customers share their frustrations? Are you the "go-to" person who helps others understand products and services?

Join Us.

Job Description

As a Bilingual Customer Relations Representative, you'll work from home and deliver exceptional support and solutions to customers calling in for assistance in French and/or English. You'll work with top technologies and systems while having a dedicated team of leaders and peers to support you.

At Sutherland, you can grow your own way, do interesting things, and be yourself. Our teams thrive in an environment of diversity of thought, experiences, and background – we celebrate and embrace our diversity, whole-heartedly.

What we offer:

• Competitive hourly pay plus
• Reward & recognition programs
• PTO
• Paid training
• Medical, dental, and vision benefits, EAP, and more health and wellness programs
• Advancement opportunities – 80% of our frontline leaders have been promoted

Qualifications

• Fluency in English AND French
• Must have completed high school or equivalent
• Must have the ability to type 35+ WPM

All equipment will be provided, but the following requirements are necessary in order to be successful working from home:

• Internet speeds of at least 5 Mbps upload and 30 Mbps download (note: wireless and/or satellite Internet Service Providers are not compatible with our systems)
• In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates
• A quiet and secure place to work

Additional Information

IMPORTANT NOTE:This job is open only to residents of Canada, and you must be authorized to work in Canada in order to be considered for employment.

Job Description

Job Title:  Customer Service and Community Relations Coordinator

Location:  Titan Performance Training Centre – 1260 King Street, Smithers BC

Job Type:  Full-time or Part-time

About Us: 

Titan Performance is a dynamic company dedicated to providing world class coaching, programming, education, and mentorship to anyone looking to enhance their physical, mental, and overall health performance. Building relationships rooted in trust to help clients reach their goals is paramount and we aim to create an environment that helps clients feel safe, supported and in control of their health, fitness, and performance.

We're seeking someone outgoing, charismatic, and ambitious to grown and learn to join our team as our “Customer Service and Community Relations Coordinator” and help us deliver exceptional experiences for our customers and community.

Job Summary:

We're looking for a health and fitness dedicated, customer-focused, community-driven professional to lead our customer service and community relations efforts. As the Customer Service and Community Relations Coordinator, you'll be responsible for developing and implementing strategies to enhance customer satisfaction, build strong community relationships, run internal and external events, deliver media campaigns, and drive business growth.

Key Responsibilities:

Customer Service & Daily Operations

- Answering Phone and General email lines

- Manage payments, bookings, and new client onboarding

- Facility cleaning & organizing

- Managing bank deposits, business mail, and cleaning/maintenance supplies 

- Identify opportunities to execute customer service strategies to ensure exceptional customer experiences

- Collaborate with and support coaches to resolve customer challenges and improve overall customer satisfaction

Community Relations Coordinator:

- Foster strong relationships with customers, community partners, and stakeholders

- Develop and execute community outreach programs to promote our brand and build partnerships

- Represent Titan Performance at community events, meetings, and other external forums

- Collect and develop marketing and advertising media for social media, posters, and other advertising channels

Requirements:

- No customer service experience required, but will be considered regarding pay and job scope

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work collaboratively with internal teams and external stakeholders

- Experience with excel, word, adobe, google drive is valuable

- Holding a Canadian recognized training certification is a bonus and will open door to coaching opportunities and increased earning potential***

What We Offer:

- Competitive pay – $18 - $23/hr (Subject to experience and training needed)

- 20-40 hours/week - Full or Part time available depending on candidate(s)

- Opportunity to work with a dynamic and growing company with incredible professionals

- Collaborative and supportive team environment

- Professional development opportunities

- Unlimited gym use & class access (Available to spouse or common law)

- Community partner perks (Event passes, gift cards, discounted access)

How to Apply:

If you're passionate about fitness, health, delivering exceptional customer experiences, and building strong community relationships, we'd love to hear from you! Please submit your resume and cover letter to or online application portal.