1,313 Customer Service & Helpdesk jobs in Canada

Job Summary:

We’re looking for a friendly, solution-focused Customer Service Representative to support our Canadian customers from the comfort of your home. You’ll handle inquiries, provide product support, and ensure customers leave every interaction satisfied.

Location: Canada – Work From Home
Job Type: Full-Time / Part-Time

Job Title: Remote Customer Service Representative

What You’ll Do:

• Answer customer questions by phone, email, or chat
• Resolve issues quickly and professionally
• Track customer interactions using internal tools
• Stay informed about our products and services

What You Bring:

• 1+ year of customer service experience
• Great communication and problem-solving skills
• Tech-savvy with strong attention to detail
• Fluent in English (French is a bonus!)
• Quiet home office and stable internet connection

Canadian Benefits:

1. Extended Health & Dental Plans
2. RRSP Matching Program
3. Paid Vacation & Stat Holidays
4. Monthly Remote Work Stipend

Join a team that values flexibility, diversity, and excellent customer care. Apply now – your next remote opportunity starts here!

We are seeking a highly motivated and empathetic Remote Customer Service Representative to join our growing team. As the first point of contact for our customers, you will provide exceptional service by addressing inquiries, resolving issues, and ensuring a positive experience with our products and services.

This is a remote position available across all Canadian provinces and territories , allowing you to work from the comfort of your home while supporting a diverse and inclusive customer base.

Key Responsibilities:

• Respond to customer inquiries via phone, email, live chat, or social media
• Provide product and service information, troubleshooting support, and order assistance
• Handle and resolve customer complaints with professionalism and empathy
• Document customer interactions and escalate issues as needed
• Maintain up-to-date knowledge of company products, services, and policies

Requirements:

• High school diploma or equivalent (post-secondary education is an asset)
• Minimum 1 year of customer service experience (remote experience preferred)
• Excellent communication skills in English (French is a strong asset)
• Ability to multitask and navigate various software tools
• Reliable internet connection and a quiet, distraction-free workspace

What We Offer – Canadian Benefits:

1. Extended Health & Dental Coverage – Comprehensive plans including vision, mental health services, and prescriptions
2. RRSP Matching Program – Invest in your future with employer-matched Registered Retirement Savings Plan contributions
3. Paid Time Off & Statutory Holidays – Generous PTO plus all federal and provincial holidays recognized
4. Work-From-Home Stipend – Monthly allowance for internet, phone, or home office expenses

Why Join Us?

At our company, we celebrate diversity, support work-life balance, and are committed to providing meaningful careers across Canada. We welcome applicants from all backgrounds, including Indigenous peoples, persons with disabilities, and newcomers to Canada.

BENEFITS :::

Vision insurance
Dental insurance
Health insurance
Life insurance

$28 An Hour

We’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.

We support a modern, data-driven approach to farming, distribution, and customer service — and we’re growing our team to match that vision.

Key Responsibilities:

Accurately enter, update, and maintain data in internal systems and spreadsheets.
Process customer orders, supplier records, and inventory data.
Review and verify the accuracy of data before input.
Perform regular backups to ensure data preservation.
Assist with reporting tasks, database cleanup, and document management.
Maintain confidentiality of sensitive business and customer information.
Communicate with team members and managers to ensure alignment on data priorities.
Support administrative and clerical tasks as needed.

BENEFITS :::

Vision insurance
Dental insurance
Health insurance
Life insurance

$8 An Hour

BENEFITS :::

Vision insurance
Dental insurance
Health insurance
Life insurance

28 An Hour

BENEFITS :::

Vision insurance
Dental insurance
Health insurance
Life insurance

28 An Hour

We are seeking a friendly, detail-oriented, and proactive Customer Service Representative (CSR) to join our team. The CSR will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.

• Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner.
• Provide accurate information about products, services, orders, billing, and policies.
• Resolve customer complaints or concerns efficiently and effectively.
• Maintain customer records by updating account information in the CRM system.
• Follow up with customers to ensure satisfaction and encourage feedback.
• Collaborate with internal departments (sales, logistics, technical support) to resolve complex issues.
• Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction.
• Stay up-to-date with product knowledge, policies, and procedures.

• High school diploma or equivalent (associate or bachelor’s degree preferred).
• Proven experience in a customer service role or similar.
• Excellent communication skills, both verbal and written.
• Strong problem-solving and organizational abilities.
• Proficiency with customer service software, CRM systems, and Microsoft Office.
• Ability to multitask and remain calm under pressure.
• A positive attitude and a passion for helping others.

• Bilingual or multilingual capabilities.
• Experience in [industry-specific knowledge, e.g., retail, telecommunications, healthcare, etc.].

• Office-based or hybrid/remote, depending on the role.
• Standard business hours with occasional evenings/weekends, if needed.

Join us to discover a future of opportunities.

Do you have a call center background and the drive to learn and thrive in a new industry? Apply now!

Job duties for the Call Center Representative include the following:

Answer incoming phone calls to assist customers

Place occasional outgoing calls to follow up with customers

Provide above and beyond service while helping customers

Assist customers with questions/concerns and offer solutions where possible

Educate potential customers by answering product questions and suggesting suppliers/contractors

Deliver installation recommendations to customers based on their inquiry

Vet concerns from customers based on communications to evaluate if a claim should be filed/assist customers with filing claims when necessary

Provide support to customers using online Cost Calculator tool

Maintain a high level of professionalism with customers and create a connection with every caller

Update customer information in the customer service database during and after each interaction

Work with management team to stay updated on product knowledge

Provide accurate, valid, and complete information by using the right methods/tools

Mon-Fri, 8am-5pm, $28/hr

BENEFITS :::

Vision insurance
Dental insurance
Health insurance
Life insurance

$28 An Hour

we’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.

About the Role:

We’re hiring an experienced HR Administrative Assistant to support core HR functions with precision, urgency, and professionalism. This role is ideal for someone who’s spent a few years in HR support and is ready to take ownership of onboarding, payroll prep, and systems reporting. You’ll be a key player in keeping our people operations organized and efficient.

Key Responsibilities:

Manage end-to-end onboarding logistics for new hires, including document collection, system setup, and orientation support

Prepare, review, and validate payroll data in coordination with HR and Finance

Maintain and update employee records across HR systems (e.g., Gusto, ADP, BambooHR)

Generate recurring and ad hoc reports from HRIS and payroll systems

Track and follow up on compliance tasks, including training and documentation requirements

Serve as the first point of contact for employee inquiries regarding policies, benefits, and general HR processes

Support administrative tasks tied to performance reviews, offboarding, and internal HR initiatives

We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be the first point of contact for customers, responsible for handling inbound and/or outbound calls, addressing inquiries, resolving complaints, and providing exceptional service to ensure customer satisfaction.

• Handle a high volume of inbound and/or outbound calls in a professional manner.
• Respond to customer inquiries regarding products, services, billing, and account issues.
• Resolve customer concerns efficiently and escalate complex issues when necessary.
• Document customer interactions accurately in the system.
• Follow communication scripts and company procedures.
• Meet individual and team performance goals, including call quality, resolution time, and customer satisfaction.
• Stay informed about company products, services, and promotions.
• Participate in ongoing training and development activities.

• High school diploma or equivalent; college education is a plus.
• Previous customer service or call center experience preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to work in a fast-paced, team-oriented environment.
• Proficient in basic computer applications (e.g., MS Office, CRM systems).
• Flexible schedule availability, including evenings, weekends, or holidays as needed.

We are looking for a friendly, detail-oriented, and motivated Entry-Level Customer Service Representative to join our team. This role is ideal for someone who enjoys helping others, solving problems, and providing an excellent customer experience. No prior experience is required—just a positive attitude and a willingness to learn!

• Respond to customer inquiries via phone, email, chat, or in-person in a professional and courteous manner.
• Provide accurate information about products, services, and policies.
• Assist customers with order placement, billing issues, returns, and general troubleshooting.
• Document customer interactions and feedback in the CRM system.
• Escalate complex issues to the appropriate departments as needed.
• Follow up with customers to ensure their concerns are fully resolved.
• Maintain up-to-date knowledge of company products and services.

• High school diploma or equivalent required; college coursework a plus.
• Excellent verbal and written communication skills.
• Basic computer skills and ability to navigate multiple systems.
• Strong interpersonal skills and a passion for helping people.
• Ability to work both independently and as part of a team.
• Reliable, punctual, and organized.
• Willingness to learn and adapt in a fast-paced environment.

• Paid training and ongoing support.
• Opportunities for growth and career development.
• Friendly and supportive team environment.
• Competitive hourly wage and performance incentives.
• Health, dental, and vision benefits (for eligible employees).
• Paid time off and holiday pay.

We are seeking a Customer Service Assistant, handles customer interaction for an organisation. Their top duties include resolving customer complaints, responding to phone call and email requests and maintaining customer service records.

Customer Service Assistant are responsible for providing assistance to a company’s customers or clients. They will need to fulfil the following important duties to excel at their job:

• Raising support tickets to enable tracking and resolution of customer requests
• Investigating and resolving customer complaints then closing support tickets
• Maintaining a database of customer information
• Escalating inquiries to the appropriate team, when necessary
• Checking product or service availability
• Assisting customers with registration or account creation
• Passing customer feedback onto the product or sales team to improve the organisation’s offerings

Skills and experience required to be a successful Customer Service Advisor:

• Outstanding Customer Service skills
  
• Solid administration skills
  
• Resilient , positive , numerate and detail oriented
  
• Organised and able to prioritise workload in a faced paced environment
  
• Excellent verbal and written communication skills
  
• IT literate (MS Office, internet, email systems)