79 Customer Service Associate jobs in Langley

Job Description

Salary: $22.00-$23.50 per hour

URGENTLY HIRING
Experienced Customer Serviceand Admin RepresentativeNeeded
Full Benefits
Full-time, Permanent

Who We Are:

Fuelex EnergyLtd.is one ofthe Lower Mainlandsleading fuel and lubricant suppliers. We are theexclusive wholesale branded distributor ofEsso FuelsandMobil Lubricants, both well-recognized and trusted brandsacross Western Canada.Fuelex Energy Ltd.offers a wide variety of petroleum products and services to meet the fuel and lubricant needs of residential and commercial customers acrossthe Lower Mainland.

Our teamknows and understands that ownership, accountability and responsibility are key to our individual and collective success. Ourcorevaluesare clear and simple, and we live by them every day.Do whats Right|Respect Others|Perform with Excellence

Job Description:

AtFuelex Energy Ltd., you will build your career where your contribution is valued, where youre working with some of the very best in our industry, and where you are continuously learning and growing every day. If you possess a strong, team-oriented work ethic with a desire to learn and grow then we are looking for you!

We are currently looking for a Customer Service/Admin Representative. This position is based out of our facilities in Burnaby, BC. This is full-time Monday to Friday, from 7:30AM 4:00PM. Our team enjoys aregular work schedule, competitive wages, great benefits, and career advancement opportunities. We also have afamily-friendly work environmentfilled withpeople who have your back, like to have fun, enjoy what they do, and challenge you to become better.

The Customer Service/Admin Representatives responsibilities include but are not limited to:

• Answering customer calls and providing them with the assistance they need
• Processing incoming orders by phone,email, and web portal
  
• Invoice and billing for external distributors
  
• Initiating, maintaining and processing service requests from vendors
• Assisting walk-in customers and processing payments
• Organizing and filing delivery slips, proof-of-deliveries, and invoices neatly
• Tracking customer concerns and preparing weekly reports

We Offer:

• Competitive salary
  
• Comprehensive benefits package including:RRSP,health, dental and employee & family assistance program
• 100% paid training and extensive orientation
  
• Exciting variety of duties in a positive work environment
• On-going coaching from your supervisor and the leadership team
  
• Afantastic full-time work schedule evenings and weekends off.

Our Ideal Candidate:

• Respectful helpful and kind to others
• Optimistic eager to learn new things, improve and help others
  
• Self-motivated a determined individual who is driven by goals and deadlines
  
• Dependable someone who clients and team members can rely on
  
• Team player ability to work well with others and do whatever is needed
  

Experience and Qualifications:

• High school diploma, GED or equivalent
  
• Minimum 3 years of demonstrated customer service or administrativeexperience in a fast-paced environment
  
• Ability to adapt to changing priorities or challenges
  
• Strong organizational skills and ability to multi-task with an attention to detail and data accuracy
  
• Proficient with MS365, including Outlook, Teams, Excel, Word

Take control of your career today! Send us your resume with an explanation of your past accomplishments. Please follow the link to apply:

Job Description

ABL Careers, a division of ABL Employment, is an industry leader for entry-to-mid level office positions. We are currently hiring bilingual customer service representatives in Edmonton. We are working with our clients as they grow expand through the peak season! If you speak, read, and write in both French English then your skills are in demand! Our clients are always looking for experienced French bilingual CSRs to join their team on a long-term basis. Here are just a few perks to working with ABL Careers our clients: Many of our positions are temp to hire with room to grow advance Work with some of the best companies in the area Weekly pay every Friday Get your 1st day's pay in your pocket even faster with our Quick Start Pay Program Monthly prize draws for perfect attendance and high performance Annual A Better Life Award of $1000 for one of our assignment employees that creates a better life for themselves while working with ABL Employment These positions typically become available through our peak season. If these are the types of positions that would match your next career move, please apply now so when these positions become available we can contact you to determine a further match for our upcoming positions. How to apply: Please reply to this posting with a copy of your resume or email your resume to and mention 'French Bilingual CSR' in the subject line. After submitting your resume, you will receive a link through text and email to answer a few short questions to help us better match you with coming jobs this peak season. Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.

Job Description

We are committed to delivering exceptional customer experiences and driving growth through innovative sales strategies. We are looking for an enthusiastic and results-driven Customer Service and Sales Representative to join our dynamic team in Richmond, British Columbia. If you’re passionate about providing outstanding service and building strong customer relationships, this could be the perfect opportunity for you!

Key Responsibilities for our Customer Service & Sales Representative :

• Provide support to customers by addressing inquiries, resolving issues, and delivering product/service information based on customer needs
• Build and maintain positive customer relationships to ensure satisfaction and loyalty
• Handle complaints professionally and escalate unresolved issues to the appropriate teams, if necessary
• Identify customer needs and recommend tailored products or services to meet those needs
• Achieve or exceed monthly sales targets through upselling, cross-selling, and proactive outreach to new and existing clients
• Stay informed about current product offerings, promotions, and industry trends
• Conduct follow-ups with customers to ensure satisfaction and explore additional sales opportunities

Customer Service & Sales Representative Qualifications :

• A 4-year university or formal education is preferred, but not required
• 1-2 years of experience in customer service, sales, or a related role is required
• Exceptional communication and interpersonal skills
• Ability to quickly establish rapport with a diverse range of customers
• A goal-oriented mindset with a proven ability to meet or exceed sales targets
• Proficiency in CRM software and Microsoft Office Suite
• Strong multitasking and time management skills
• Knowledge of sales techniques and customer retention strategies

If you are ready to excel in a fast-paced and rewarding environment, we encourage you to apply! Please submit your resume and highlighting your qualifications and why you are the ideal candidate for this position. Applications can be submitted directly through ZipRecruiter.

Job Description

Inside Sales / Customer Service Representative
$40,000 - $70,000 CAD

Our client was established more than 50 yeas ago as a regional manufacturer and distributor of industrial gaskets and other fluid containment products. With the rapid growth of oil and gas production, petrochemical, oil refining and pulp and paper industries, their manufacturing facilities expanded to meet increased demand for these products. They have developed their expertise and know-how to become the leader in solving fluid containment and control problems.

Customer Service Representative

Reporting to the Customer Service Leader, the CSR is responsible for handling all external and internal customer interactions in a professional and courteous manner. Creating a high level of customer satisfaction is the primary goal. CSR’s are expected to support the overall Marketing and Sales goals of the organization. Specific Responsibilities include:

• Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
• Provide customers with accurate information on the company’s products and services.
• Follow prescribed pricing models and structures; ensuring prices quoted are acceptable to company standards and meet current pricing strategies.
• Enter customer orders properly into the ERP promptly, accurately and effectively, maintaining a pace of work that meets acceptable standards.
• Promptly reply to any quotation requests from customers and/or outside sales reps.
• Proactively follow up on quotations and customer information requests, directly interacting with customers with the aim to increase sales volumes.
• Interact with outside sales reps on customer problems, product pricing issues, and special customer requests. Communicate regularly with outside sales reps on specific issues with their assigned customers. Exhibit and promote a sense of teamwork with outside sales reps.
• Ensure CS processes for quotes, contracts, customer relations, bid follow up, purchasing, delivery, are all executed effectively. Perform administrative tasks as required.
• Ensure all company policies are observed. Ensure quality verifications are conducted as per the requirements of the QA program (where applicable).
• Communicate effectively with manufacturing, purchasing, warehouse, shipping/receiving and administration staff to make certain that each customer transaction is completed accurately and timely.
• Recognize key accounts and their importance and respond in a priority basis, while maintaining appropriate levels of service to all customers.
• Utilize time effectively to complete the expected level of work.
• Proactively assist with continuous improvement initiatives authorized by management and provide recommendations for new initiatives on an on-going basis. (Example: Conexiom)
• Always maintain a professional demeanor, present yourself in an acceptable manner, and maintain your work environment in an organized fashion.
• Take responsibility for your own training, utilizing the resources available. Enthusiastically accept new challenges.
• Quality Program- implement corrective and preventive action and actively collect and report Customer’s Feedback
  
  What We Look Out For:
• Experience with an ERP System
• Industry knowledge
• Great communication skills - Verbal/Written
  

Please apply with a copy of your latest resume.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

Job Description

Job Title: Customer Service & Sales Support Coordinator        Location: Burnaby, BC Reports to: Customer Service Manager/Sales Manager --- About Left Coast Naturals Left Coast Naturals is an organic and natural food manufacturer and distributor based in Burnaby, British Columbia. We are proud to be the first distributor in North America to have a formal Non-GMO Policy. Distributing nearly 27 brands, 200 bulk foods products, and our own brands—including Hippie Snacks and Left Coast Organics—we serve grocery, specialty, and natural food stores across Western Canada. Our mission is simple: Good People providing Good Food. We’re committed to supporting the planet, our community, and our customers. --- Position Overview The Customer Service & Sales Support Coordinator plays a dual role in ensuring exceptional customer experiences and efficient sales operations. This role acts as a key point of contact for our customers, while also supporting the sales team through administrative tasks that contribute to sales growth. The ideal candidate thrives in a fast-paced environment, enjoys building relationships, and demonstrates a strong commitment to detail, follow-through, and process improvement. --- Key Responsibilities Customer Service Duties: * Enter and invoice customer orders accurately and on time * Liaise with warehouse staff and freight companies to ensure timely delivery * Ensure adherence to internal order policies (e.g., margin checks, minimum order sizes) * Handle customer complaints efficiently according to internal processes * Build and maintain strong customer relationships by understanding their needs and offering effective solutions * Suggest and support process improvements in both sales and customer service functions   Sales Administrative Support: * Maintain and update sales documents, order forms, catalogues, and product master files * Generate and distribute sales reports to internal stakeholders * Support portal access maintenance and user training for sales tools * Manage and update promotional calendars, price matrices, and loyalty programs * Assist with submission of key account information to customer portals * Coordinate sample room organization, product sample allocation, and distribution of POS materials and swag * Support trade show planning and execution (e.g., CHFA West) --- Qualifications & Attributes * Experience: 2–3 years in customer service and/or sales administration, ideally in the natural foods or health product industry * Education: High school diploma required; post-secondary education in business, marketing, or related field preferred * Strong computer skills with proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and ERP systems * Excellent verbal and written English communication * High attention to detail and accuracy, especially with order entry and reporting * Strong organizational and time management skills with the ability to juggle multiple tasks and deadlines * Team-oriented with a collaborative mindset and willingness to help others * Analytical thinker who can translate data into actionable insights * A proactive, can-do attitude with a passion for sustainability and healthful living * Experience with EDI systems and promotional planning is an asset --- Why Work with Left Coast Naturals? We walk the talk when it comes to values-driven business. Perks include: * Extended health benefits and RRSP matching program * Performance bonuses and paid community service days * Environmental incentives (e.g., for biking to work, carpooling, buying organic) * Monthly onsite massage therapy * Opportunities for professional development * A collaborative, purpose-driven workplace culture --- Join Us If you’re passionate about food made right, sustainability, and delivering great customer experiences, we’d love to hear from you!

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance