What Customer Service Representatives Jobs are in Belleville?
Showing 3 Customer Service Representatives jobs in Belleville
Remote Customer Service Representative
S7L5Z1 Regina / Remote
Placements24
Posted 25 days ago
Job Viewed
Job Description
About the Role Our client, WhatJobs Direct, is looking for a friendly and efficient Remote Customer Service Representative to join their vibrant team, located in Regina, Saskatchewan, CA . In this role, you will be the primary point of contact for customers, handling inquiries, resolving issues, and providing exceptional support. We are seeking individuals with excellent communication skills, a positive attitude, and a dedication to customer satisfaction. This hybrid position allows you to enjoy the benefits of remote work combined with occasional office presence for team collaboration and specific tasks. The ideal candidate is a proactive problem-solver who can manage their time effectively and contribute positively to a team-oriented environment. You will play a crucial role in ensuring a positive customer experience and upholding the company's reputation for outstanding service. This is an excellent opportunity for someone looking to grow their career in customer support within a flexible work arrangement. Key Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Provide information about products and services.
- Resolve customer complaints and issues in a professional and timely manner.
- Process orders, forms, applications, and requests.
- Maintain accurate customer records and interaction logs.
- Escalate complex issues to appropriate departments or supervisors.
- Follow communication procedures, guidelines, and policies.
- Identify and suggest improvements to customer service processes.
- Collaborate with team members to share best practices and ensure consistent service delivery.
- Adhere to hybrid work schedule requirements.
- Previous experience in a customer service or call center role is preferred.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Proficiency in using computers and common software applications.
- Ability to manage time effectively and work independently.
- High school diploma or equivalent.
- A positive and empathetic attitude towards customers.
- Must have a reliable internet connection and a suitable home workspace for remote days.
- Willingness to adhere to the hybrid work model.
- Must be legally authorized to work in Canada.
- Competitive annual salary of 48000 CAD .
- Comprehensive health, dental, and vision benefits.
- Paid time off and holidays.
- Opportunities for training and skill development.
- A hybrid work environment offering flexibility.
- Supportive team and management.
- Retirement savings plan options.
- Employee assistance program.
- Potential for performance-based incentives.
- Work-life balance support.
Is this job a match or a miss?
Apply Now
0
Remote Bilingual Customer Service Representative (English/French)
Posted 6 days ago
Job Viewed
Job Description
**Job Requirements**
With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It's our belief in the possibility that drives us, but it's our people that make it happen. At NTT DATA, what you do matters.
**A Career at NTT DATA Means:**
+ Having ongoing opportunities to **GROW** your career- we offer barrier-free learning with multiple self-learning tools available.
+ Being part of a global organization where you can **BELONG** - in an inclusive working environment where you are free to be your best self. We're committed to building a people-focused environment where you can shine, no matter who you are.
+ Belonging to a team where you can make a **DIFFERENCE** - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
+ Being part of a global **PIONEER** - where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
**Position Overview:**
As a Bilingual Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!
**Position:** Bilingual Customer Service Representative
**Position Status:** Full Time - Remote
**Hours of Work:** Monday - Sunday 8:00am - 12:00am EST
**Rate of Pay:** $18.00 - $20.00/Hour
**Location:** Open to residents of Alberta, Manitoba, New Brunswick, and Nova Scotia
**Responsibilities:**
+ Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.
+ To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.
+ Respond to complex customer inquiries and complaints in a highly informed, accurate and responsible manner in accordance with resources provided.
+ Accurately complete appropriate documentation for each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties when required, and/or initiating the necessary customer fulfillment.
+ Remain current on program and product information by being committed to continuous learning.
+ Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.
**Requirements:**
+ Strong written and verbal skills in both English and French languages.
+ Demonstrated passion for customer satisfaction excellence and prior experience is an asset.
+ Interactive customer service environment required.
+ Related experience in the food and/or retail industry considered an asset.
+ Strong and developed oral and written communication skills, including typing, spelling, and grammar.
+ Demonstrated ability to implement change efforts.
+ Ability to learn new skills/concepts and apply this knowledge quickly and accurately.
+ Advanced knowledge of PCs and familiarity with system navigation.
+ Positive attitude and demonstrated ability to get along with others.
+ Professional, empathetic, and naturally caring conversational style.
+ Display tact and diplomacy in handling all levels of customer interaction.
+ Ability to resolve complex, and often sensitive customer complaints/inquiries in a professional manner in accordance with company policies and procedures, values, and best practice.
+ Ability to work all required shifts.
**Working From Home Requirements:**
+ High Speed internet with a minimum 30mb/s download and 10mb/s upload speeds (No Satellite Internet)
+ A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction.
+ You must be connected via Ethernet port and not by Wi-Fi.
+ Ability to download and use the Google Authenticator app.
+ Must have IOS 11 or Android version 10 (or newer).
This job posting is for future vacancies. Applications are pre-screened using artificial intelligence technology and reviewed by NTT DATA recruiters.
\#BIND
Inclusion. Belonging.
Unleashing the power of being unique.
We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
At NTT DATA what you do matters. Because here YOU can.
With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It's our belief in the possibility that drives us, but it's our people that make it happen. At NTT DATA, what you do matters.
**A Career at NTT DATA Means:**
+ Having ongoing opportunities to **GROW** your career- we offer barrier-free learning with multiple self-learning tools available.
+ Being part of a global organization where you can **BELONG** - in an inclusive working environment where you are free to be your best self. We're committed to building a people-focused environment where you can shine, no matter who you are.
+ Belonging to a team where you can make a **DIFFERENCE** - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
+ Being part of a global **PIONEER** - where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
**Position Overview:**
As a Bilingual Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!
**Position:** Bilingual Customer Service Representative
**Position Status:** Full Time - Remote
**Hours of Work:** Monday - Sunday 8:00am - 12:00am EST
**Rate of Pay:** $18.00 - $20.00/Hour
**Location:** Open to residents of Alberta, Manitoba, New Brunswick, and Nova Scotia
**Responsibilities:**
+ Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.
+ To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.
+ Respond to complex customer inquiries and complaints in a highly informed, accurate and responsible manner in accordance with resources provided.
+ Accurately complete appropriate documentation for each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties when required, and/or initiating the necessary customer fulfillment.
+ Remain current on program and product information by being committed to continuous learning.
+ Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.
**Requirements:**
+ Strong written and verbal skills in both English and French languages.
+ Demonstrated passion for customer satisfaction excellence and prior experience is an asset.
+ Interactive customer service environment required.
+ Related experience in the food and/or retail industry considered an asset.
+ Strong and developed oral and written communication skills, including typing, spelling, and grammar.
+ Demonstrated ability to implement change efforts.
+ Ability to learn new skills/concepts and apply this knowledge quickly and accurately.
+ Advanced knowledge of PCs and familiarity with system navigation.
+ Positive attitude and demonstrated ability to get along with others.
+ Professional, empathetic, and naturally caring conversational style.
+ Display tact and diplomacy in handling all levels of customer interaction.
+ Ability to resolve complex, and often sensitive customer complaints/inquiries in a professional manner in accordance with company policies and procedures, values, and best practice.
+ Ability to work all required shifts.
**Working From Home Requirements:**
+ High Speed internet with a minimum 30mb/s download and 10mb/s upload speeds (No Satellite Internet)
+ A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction.
+ You must be connected via Ethernet port and not by Wi-Fi.
+ Ability to download and use the Google Authenticator app.
+ Must have IOS 11 or Android version 10 (or newer).
This job posting is for future vacancies. Applications are pre-screened using artificial intelligence technology and reviewed by NTT DATA recruiters.
\#BIND
Inclusion. Belonging.
Unleashing the power of being unique.
We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
At NTT DATA what you do matters. Because here YOU can.
Is this job a match or a miss?
Apply Now
1
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics , one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making-we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business Syste m which makes everything possible.
The Field Service Representative (FSR) for Beckman Coulter Diagnostics is responsible for providing outstanding customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.
This position reports to the Canada Central District Manager and is part of the Hematology Field Service Organization located in Southwestern Ontario and will be supporting a territory around that region including Northern Ontario.
In this role, you will have the opportunity to:
+ Independently serve customers by performing troubleshooting, repair, installation, validation, and preventive maintenance on designated instrumentation.
+ Complete timely and accurate preventive maintenance, field modifications, instrument repairs, and service documentation. Deliver exceptional customer service to Beckman Coulter clients, including technical training on diagnostic products and systems.
+ Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business. Travel throughout the district's territory, and or Canada, experiencing all the various places our instrumentation is utilized.
The essential requirements of the job include:
+ Technical diploma or higher in Biomedical Engineering Technology or Electronics Engineering Technology, or a related field with a minimum of 3-years of relatable experience (field service experience preferred).
+ Ability to travel to and from the United States, hold a valid driver's G license, and meet Beckman Coulter's safe driver criteria in compliance with the Danaher Company Vehicle Policy and vendor credentialing requirements. This includes, but is not limited to annual background checks, immunizations, and required training.
+ Hold a valid driver's license with a clean driving record over the past three years. Must be able to travel up to 60% of the time, including overnight travel within the assigned service district and occasionally to other service districts in Canada. Candidates must be able to lift, lower, and carry up to 50 lbs. unassisted (e.g., tools, replacement parts, consumables). Physical requirements include frequent bending, stooping, twisting, turning, crouching/crawling, pushing/pulling, and prolonged sitting or standing. Must also be able to reach at, above, and below shoulder level, flex/extend the neck, and demonstrate good hand and finger dexterity.
It would be a plus if you also possess previous experience in:
+ Servicing any of the following instrumentations : Hematology, Chemistry, Immunochemistry.
+ Experience servicing any of the following IVD instrumentation: chemistry, immunochemistry, hematology, urinalysis, lab automation.
Beckman Coulter Diagnostics , a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
This is a 100% remote/home position and frequent local and regional travel expected up to 60 % of the time
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
The annual salary range for this role is 70,000-90,000 CAD . This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to access our website, and as applicable participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at or to request accommodation.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics , one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making-we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business Syste m which makes everything possible.
The Field Service Representative (FSR) for Beckman Coulter Diagnostics is responsible for providing outstanding customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.
This position reports to the Canada Central District Manager and is part of the Hematology Field Service Organization located in Southwestern Ontario and will be supporting a territory around that region including Northern Ontario.
In this role, you will have the opportunity to:
+ Independently serve customers by performing troubleshooting, repair, installation, validation, and preventive maintenance on designated instrumentation.
+ Complete timely and accurate preventive maintenance, field modifications, instrument repairs, and service documentation. Deliver exceptional customer service to Beckman Coulter clients, including technical training on diagnostic products and systems.
+ Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business. Travel throughout the district's territory, and or Canada, experiencing all the various places our instrumentation is utilized.
The essential requirements of the job include:
+ Technical diploma or higher in Biomedical Engineering Technology or Electronics Engineering Technology, or a related field with a minimum of 3-years of relatable experience (field service experience preferred).
+ Ability to travel to and from the United States, hold a valid driver's G license, and meet Beckman Coulter's safe driver criteria in compliance with the Danaher Company Vehicle Policy and vendor credentialing requirements. This includes, but is not limited to annual background checks, immunizations, and required training.
+ Hold a valid driver's license with a clean driving record over the past three years. Must be able to travel up to 60% of the time, including overnight travel within the assigned service district and occasionally to other service districts in Canada. Candidates must be able to lift, lower, and carry up to 50 lbs. unassisted (e.g., tools, replacement parts, consumables). Physical requirements include frequent bending, stooping, twisting, turning, crouching/crawling, pushing/pulling, and prolonged sitting or standing. Must also be able to reach at, above, and below shoulder level, flex/extend the neck, and demonstrate good hand and finger dexterity.
It would be a plus if you also possess previous experience in:
+ Servicing any of the following instrumentations : Hematology, Chemistry, Immunochemistry.
+ Experience servicing any of the following IVD instrumentation: chemistry, immunochemistry, hematology, urinalysis, lab automation.
Beckman Coulter Diagnostics , a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
This is a 100% remote/home position and frequent local and regional travel expected up to 60 % of the time
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
The annual salary range for this role is 70,000-90,000 CAD . This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to access our website, and as applicable participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at or to request accommodation.
Is this job a match or a miss?
Apply Now
2