30 Customer Service Representatives jobs in Belleville

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

1215 Pembroke St W, Pembroke, ON K8A 5R3

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

CUSTOMER SERVICE REPRESENTATIVE

• Provide excellent customer service as the first point of contact for all callers and visitors to City Hall
• Operate and answer multi-line switchboard and respond to general inquiries from the public, screen and forward calls to others in the organization as appropriate
• Interact with the public and provide information and assistance in a polite and efficient manner both in person and on the phone
• Assist the public with concerns and queries related to parking services.
• Relay information to parking services personnel in the field
• Input parking ticket data daily
• Reconcile parking ticket payments made on-line and by mail/drop-box
• Process parking tickets and prepare related documents, correspondence reports, and other notices in connection with parking tickets and ensure all legislated deadlines are adhered to
• Maintain computerized and manual lists and files of parking permit holders, issue monthly permits and prepare notices and correspondence as required
• Provide back-up on a regular basis to the primary City Hall Receptionist including processing all incoming and outgoing mail, faxes, deliveries etc.

• Minimum 2-year post-secondary education in business or office administration, or related

• Excellent interpersonal skills, ability to communicate effectively with staff and the public and express ideas clearly and effectively both verbally and in writing
• Microsoft Office experience preferred

• Minimum 2 years office experience with 6 - 12 months’ relevant switchboard/reception experience required
• Experience in customer service skills with sound judgement, tact and discretion and the ability to communicate clearly with the public in person and on the phone
• Ability to handle complaints
• Demonstrated experience using computers and applicable software
• Previous experience working with confidential material
• Strong organizational skills
• Ability to work with multiple competing demands and deadlines

• Previous Municipal Government or Court/Provincial Offences administration experience
• Working knowledge of the Provincial Offences Act
• Experience with postage/mailroom equipment
• Cash handling and reconciliation/balancing experience

• Competitive market salary

• Competitive employer-paid extended health benefits

• OMERS Pension Plan
• Live, work, and play in the beautiful city of Belleville and experience all that it has to offer.

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Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

1215 Pembroke St W, Pembroke, ON K8A 5R3

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

Halo Car Wash is a new, next-generation express exterior car wash expanding across Canada and is designed to deliver the ultimate car wash experience. With our self-loading conveyor belts, automatic pay terminals, unlimited wash memberships, free vacuums, environmentally friendly soaps, and industry-leading water treatment system, the Canadian consumer will experience a wash like no other.

We are currently seeking a part-time permanent and full-time 4-month contract Customer Service Associate for our Halo Wash Woodstock site.

The successful candidate will bring the Halo experience to life at our car wash site. They will be the friendly face of our business, answering questions, promoting services and helping ensure a safe, efficient, and positive experience for every customer!

What You’ll Do:

As a Customer Service Associate, you’ll rotate through various key positions of the car wash and be responsible for the following:

· Greeting, educating, and supporting customers throughout the car wash, such as at the pay terminal area, loading onto the conveyor belt, and at the vacuum area post-wash

· Acting as a first point of contact for addressing any customer concerns

· Helping maintain outstanding wash and site conditions, including cleaning, repairs, maintenance, and site security

· Working safely and following all health and safety guidelines

· Other duties as assigned

What You Bring:

· Positive attitude and strong customer service skills

· Great work ethic, reliability, and judgment

· Ability to work on your feet and outdoors in a dynamic, fast-paced environment with exposure to damp and humid climates

· Comfortable with physical activity that requires frequent standing, walking, climbing and kneeling

· Minimum high school diploma, with post-secondary education preferred

· Previous retail sales/customer service experience is a plus, but not required

Halo Car Wash is an equal opportunity employer which values diversity in the workplace. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview or by emailing