5 Customer Service Representatives jobs in Milton

Job Description

Customer Service Representative

Desjardins Insurance Agent Team Member
Location: Milton, ON
Part Time | In-Office

Are you a people person who loves helping others and thrives in a fast-paced environment? Do you enjoy building relationships and offering solutions that truly make a difference?

We are looking for a Customer Service Representative to join our growing Desjardins Agency team. You’ll play a key role in delivering outstanding customer experiences while supporting the growth of the business. If you’re ready to be part of a dynamic and supportive team, this could be the perfect opportunity for you.

• Build connections with clients through warm, value-based conversations

• Respond to inquiries related to insurance availability, eligibility, policy changes, claim submissions, and billing

• Schedule appointments and identify customer needs to recommend the right insurance solutions

• Work collaboratively with the agent to support marketing and business goals

• Deliver prompt, accurate, and friendly customer service that builds loyalty

• Sales or customer service experience (retail, telemarketing, inside/outside sales) preferred

• Proven ability to meet performance targets or sales goals

• Strong communication skills — verbal, written, and active listening

• Positive, proactive mindset with strong problem-solving skills

• Passion for providing exceptional service and going the extra mile

• Organized and able to manage multiple tasks effectively

• Comfortable presenting products and services to clients

• Property & Casualty license (OTL preferred) or willing to obtain

• Must be available 20 to 30 hours per week
• Must have reliable transportation
• Must be eligible for the company and regulatory requirements including but not limited to: 650 and above credit score, no bankruptcies, no criminal record or charges past or pending
• Must have excellent written and oral English language skills

• Be part of a high-performing, client-focused team

• Learn and grow with mentorship and on-the-job training

• Work in a professional, supportive, and collaborative environment

• Opportunity for long-term career growth and advancement within the Desjardins network

• Competitive compensation and incentive opportunities

If you’re looking for a role where you can grow, make an impact, and be part of a winning team, we want to hear from you.

Apply now and let’s start the conversation.

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance