6,017 Customer Service Roles jobs in Canada

Job Description

Job Description

CSN Lakeshore is looking for a dedicated and enthusiastic Client Relations Coordinator to join our team in Port Hope, ON . You’ll be the friendly and professional first point of contact for our clients, helping guide them through the automotive repair process with clarity and care. We’re seeking someone who is eager to learn, values teamwork, and is committed to making a positive impact on the customer experience.

Why Join Us?

At Lift Auto Group , we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed.

Career Overview/Responsibilities:

Reporting to our highly experienced Location Manager, your duties will include:

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

Requirements

• Previous administrative experience required.
• Strong customer service, computer skills and attention to detail.
• Ability to manage multiple tasks in a fast paced work environment.
• Valid Full G drivers license is mandatory

Benefits

• 100% Company-Paid Comprehensive Coverage

• Career Development Opportunities
• Cutting Edge Facility
• Employee Centric Culture

If you're passionate about delivering exceptional customer service, eager to grow, and ready to be part of a great team —we want to hear from you !

Apply with Lift Auto Group today!

Job Description

Job Description

CSN Alaska Hi-Way is looking for a dedicated and enthusiastic Client Relations Coordinator to join our team in Fort St. John, BC . You’ll be the friendly and professional first point of contact for our clients, helping guide them through the automotive repair process with clarity and care. We’re seeking someone who is eager to learn, values teamwork, and is committed to making a positive impact on the customer experience.

Why Join Us?

At Lift Auto Group , we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed.

Career Overview/Responsibilities:

Reporting to our highly experienced Location Manager, your duties will include:

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

Requirements

• Previous administrative experience required.
• Strong customer service, computer skills and attention to detail.
• Ability to manage multiple tasks in a fast paced work environment.
• Valid Class 5 drivers license is mandatory.

Benefits

• 100% Company-Paid Comprehensive Coverage

• Career Development Opportunities
• Cutting Edge Facility
• Employee Centric Culture

If you're passionate about delivering exceptional customer service, eager to grow, and ready to be part of a great team —we want to hear from you !

Apply with Lift Auto Group today!

**Company Description**
**WHO ARE WE?**
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job u2013 we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, thatu2019s something weu2019re truly proud of. Work That Matters, People Who Care.
**Job Description**
**WHAT''S THE JOB?**
We are looking to hire a talented
**Call/ Receipt/ Dispatcher**
to the Dexterra On Demand Team. The Call/ Receipt/ Dispatcher is crucial for ensuring that requests and services are handled efficiently and effectively, maintaining a high level of service for customers or clients.
**Call/Receipt**
Respond promptly to customer inquiries, support requests, or emergency calls with exceptional communication skills.
Collect detailed information from callers, including location, nature of the issue, and urgency, ensuring clear and accurate understanding.
Provide initial assistance, troubleshoot issues where possible, or direct callers to appropriate resources with a client-focused approach.
Document all call details and interactions in a tracking system for record-keeping and follow-up, maintaining meticulous records.
Process various requests (e.g., service requests, inquiries, or confirmations) from clients, ensuring a high standard of client management.
Input request information into a database or tracking system with precision and completeness.
Keep clients informed about the status of their requests or any additional steps required, fostering strong client relationships.
**Dispatch**
Organize and coordinate the deployment of personnel, vehicles, or resources based on incoming requests, demonstrating strong multitasking abilities.
Utilize radios, phones, software, or other communication tools to relay information effectively to dispatch teams or field operatives.
Assess the urgency and priority of requests to determine dispatch order, adapting quickly to changing needs.
Monitor dispatched services to ensure timely response and delivery, adjusting schedules as necessary while managing multiple priorities
Collaborate with clients, managers, and field teams to schedule work efficiently, balancing communication and operational demands.
**WHATu2019S IN IT FOR YOU?**
Be part of an industry that''s more important than ever!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.
Follow Dexterra on LinkedIn ( Facebook ( .
**Qualifications**
**WHO ARE WE LOOKING FOR?**
Minimum of 2 years of experience in a similar dispatching or client-facing role.
Exceptional verbal and written communication skills to interact professionally with clients, managers, and team members.
Demonstrate multitasking abilities to manage workflows, handle multiple requests, and oversee dispatch operations simultaneously.
Ability to prepare Quotes for clients, including cost estimates based on service requirements and technician time.
Quick problem-solving skills to address issues efficiently and identify effective solutions.
High attention to detail to ensure all information is accurately recorded, processed, and communicated.
Commitment to delivering a superior level of service to customers and clients.
Strong client management skills to build and maintain positive relationships, address concerns, and ensure satisfaction.
**Additional Information**
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteransu2019 status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

**Company Description**
**WHO ARE WE?**
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job u2013 we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, thatu2019s something weu2019re truly proud of. Work That Matters, People Who Care.
**Job Description**
**WHAT''S THE JOB?**
We are looking to hire a talented
**Call/ Receipt/ Dispatcher**
to the Dexterra On Demand Team. The Call/ Receipt/ Dispatcher is crucial for ensuring that requests and services are handled efficiently and effectively, maintaining a high level of service for customers or clients.
**Call/Receipt**
Respond promptly to customer inquiries, support requests, or emergency calls with exceptional communication skills.
Collect detailed information from callers, including location, nature of the issue, and urgency, ensuring clear and accurate understanding.
Provide initial assistance, troubleshoot issues where possible, or direct callers to appropriate resources with a client-focused approach.
Document all call details and interactions in a tracking system for record-keeping and follow-up, maintaining meticulous records.
Process various requests (e.g., service requests, inquiries, or confirmations) from clients, ensuring a high standard of client management.
Input request information into a database or tracking system with precision and completeness.
Keep clients informed about the status of their requests or any additional steps required, fostering strong client relationships.
**Dispatch**
Organize and coordinate the deployment of personnel, vehicles, or resources based on incoming requests, demonstrating strong multitasking abilities.
Utilize radios, phones, software, or other communication tools to relay information effectively to dispatch teams or field operatives.
Assess the urgency and priority of requests to determine dispatch order, adapting quickly to changing needs.
Monitor dispatched services to ensure timely response and delivery, adjusting schedules as necessary while managing multiple priorities
Collaborate with clients, managers, and field teams to schedule work efficiently, balancing communication and operational demands.
**WHATu2019S IN IT FOR YOU?**
Be part of an industry that''s more important than ever!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.
Follow Dexterra on LinkedIn ( Facebook ( .
**Qualifications**
**WHO ARE WE LOOKING FOR?**
Minimum of 2 years of experience in a similar dispatching or client-facing role.
Exceptional verbal and written communication skills to interact professionally with clients, managers, and team members.
Demonstrate multitasking abilities to manage workflows, handle multiple requests, and oversee dispatch operations simultaneously.
Ability to prepare Quotes for clients, including cost estimates based on service requirements and technician time.
Quick problem-solving skills to address issues efficiently and identify effective solutions.
High attention to detail to ensure all information is accurately recorded, processed, and communicated.
Commitment to delivering a superior level of service to customers and clients.
Strong client management skills to build and maintain positive relationships, address concerns, and ensure satisfaction.
**Additional Information**
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteransu2019 status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

Job Description

Job Description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Job Description

WHAT'S THE JOB?

We are looking to hire a talented Call/ Receipt/ Dispatcher  to the Dexterra On Demand Team. The Call/ Receipt/ Dispatcher is crucial for ensuring that requests and services are handled efficiently and effectively, maintaining a high level of service for customers or clients.

Call/Receipt

• Respond promptly to customer inquiries, support requests, or emergency calls with exceptional communication skills.
• Collect detailed information from callers, including location, nature of the issue, and urgency, ensuring clear and accurate understanding.
• Provide initial assistance, troubleshoot issues where possible, or direct callers to appropriate resources with a client-focused approach.
• Document all call details and interactions in a tracking system for record-keeping and follow-up, maintaining meticulous records.
• Process various requests (e.g., service requests, inquiries, or confirmations) from clients, ensuring a high standard of client management.
• Input request information into a database or tracking system with precision and completeness.
• Keep clients informed about the status of their requests or any additional steps required, fostering strong client relationships.

Dispatch

• Organize and coordinate the deployment of personnel, vehicles, or resources based on incoming requests, demonstrating strong multitasking abilities.
• Utilize radios, phones, software, or other communication tools to relay information effectively to dispatch teams or field operatives.
• Assess the urgency and priority of requests to determine dispatch order, adapting quickly to changing needs.
• Monitor dispatched services to ensure timely response and delivery, adjusting schedules as necessary while managing multiple priorities
• Collaborate with clients, managers, and field teams to schedule work efficiently, balancing communication and operational demands.

WHAT’S IN IT FOR YOU?

• Be part of an industry that's more important than ever!
• Career advancement opportunities.
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.

Follow Dexterra on LinkedIn and Facebook. 

Qualifications

WHO ARE WE LOOKING FOR?

• Minimum of 2 years of experience in a similar dispatching or client-facing role.
• Exceptional verbal and written communication skills to interact professionally with clients, managers, and team members.
• Demonstrate multitasking abilities to manage workflows, handle multiple requests, and oversee dispatch operations simultaneously.
• Ability to prepare Quotes for clients, including cost estimates based on service requirements and technician time.
• Quick problem-solving skills to address issues efficiently and identify effective solutions.
• High attention to detail to ensure all information is accurately recorded, processed, and communicated.
• Commitment to delivering a superior level of service to customers and clients.
• Strong client management skills to build and maintain positive relationships, address concerns, and ensure satisfaction.

Additional Information

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

Job Description

Job Description

We are looking for a motivated and customer-focused Call Center Agent to join our team. The Call Center Agent will be responsible for handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and providing excellent service. The ideal candidate should have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities

• Answer inbound calls and respond to customer inquiries promptly and professionally.

• Make outbound calls for follow-ups, surveys, or sales (depending on campaign).

• Provide accurate information about products, services, and company policies.

• Resolve customer complaints, troubleshoot basic issues, and escalate complex cases when necessary.

• Record customer interactions and update CRM systems with accurate details.

• Meet performance targets including call handling time, customer satisfaction, and quality scores.

• Maintain a high level of professionalism, empathy, and service quality on every call.

• Follow company guidelines, compliance standards, and data security policies.

Qualifications & Skills

• Previous experience as a Call Center Agent, Customer Service Representative, or similar role preferred.

• Excellent verbal and written communication skills.

• Strong listening and problem-solving abilities.

• Ability to multitask, prioritize, and manage time effectively.

• Basic computer literacy and experience with CRM or call center software.

• Patience, empathy, and a customer-first mindset.

• Ability to work flexible shifts, including evenings, weekends, or holidays if required.

Education & Experience

• High school diploma or equivalent (Bachelors degree is a plus).

• Minimum 12 years of customer service or call center experience preferred.

What We Offer

• Competitive salary and performance-based incentives.

• Paid training and career growth opportunities.

• Health and wellness benefits (if applicable).

• A supportive and team-oriented work culture.

This is a remote position.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of the client and find a solution to them. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORK CONDITION 1. Full Time Remote 2. Pacific Time Zone 3. Weekly Payout 4. Salary ($ 12.00 USD/hr + bonus/incentives) 5. Shift-based — in a Call Center that works 24/7. Requirements

1. Computer Specifications

Minimum Intel Specs

Processor: Core i7 8th generation (and above)

                Core i5 10th generation (and above)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Minimum AMD Specs

Processor: AMD Ryzen 5,7,9 (Minimum series 3600)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Macintosh Specs

Processor: Core i7/ i5 / M1/ M2

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

2.   Main Internet Speed Requirement

Jitter: below 10ms

Latency: below 160ms

Upload: more than 25mbps

Download more than 40 mbps

Using internet speedtest: 

VoIP Speed Test | 8x8   // Aircall’s VoIP Speed Test | Aircall//  VoIP Speed Test: Check Your Network Reliability (getvoip.com)

3. Power Backup

A reliable power backup that could sustain a minimum of 8 hours (full shift)

Examples:   Generators// Solar Panels// Portable power inverters etc. (UPS is not enough)

4. Internet Backup   (Secondary internet)

Jitter: below 10ms

Latency: below 160ms

Upload: minimum of 25mbps

Download: minimum of 25mbps

Power and Internet Backup is a MUST.