62 Customer Service jobs in Georgetown

Job Description

JOB DESCRIPTION

Hot job openings, fresh out of the oven!

We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities:

CSRs are primarily responsible for providing exceptional customer service, making great Domino’s Pizza products and maintaining cleanliness of the store. CSR’s at Domino’s work in a team environment making it important for them to be positive and productive team players. Every CSR plays a part in helping the store achieve its goals for customer service, sales growth, operational reviews and cost management.

Other responsibilities may include being a shift leader. Shift leaders are responsible for completing all shift tasks as laid out in the policies, manage other team members, balance finances and inventory and train team members. Shift leaders may be required to attend workshops to further develop their skills.

We expect the standard professionalism from our team members including arriving on time in complete uniform with a positive attitude. There are other duties a CSR may be asked to perform outside of the above description.

Who we are:

Our franchise group (Empire Pizza) operates many Domino's Pizza locations across Mississauga, Brampton, Hamilton, Orangeville, and Southwest Ontario. We love the communities we are fortunate to be in and this shows itself most obviously in our community involvement right down to the people we employ. We have a wonderful team that consistently achieves great results. We love to break boundaries and be leaders.

Our franchisee, Werner Lomker, was the reigning World's Fastest Pizza Maker from 2018-2022 (check out his most recent 2020 win here: -lomker/). We love competing and having fun and this starts right from the top!

We are very interested in growing with our team and providing opportunities for advancement internally. We can proudly say all of our current Assistant Managers and Store Managers joined our team as a CSR or delivery person. Our goal is for all of our team members to continue their journey with us or leave better equipped than they came.

Locations:

1) Meadowvale Domino’s (6750 Winston Churchill Blvd)

2) Kingsbridge Domino’s (20 Kingsbridge Garden Circle)

3) Central Domino’s (41 Dundas Street East)

4) Lakeshore Domino’s (1684 Lakeshore Rd W.)

Compensation and Benefits

Starting Wage: minimum wage

Health/Dental: We cover the cost of our single/individual plans for all full-time employees (3-month waiting period applies)

Other perks:

• Food Discounts
• Fitness Plan Discounts
• Access to Management Training
• Promotes Internally
• Fun and Professional Work Environment
• Team events and awards

Requirements

WHMIS, AODA, and Health & Safety Certificates (we can help direct you to these online certifications during the hiring process if you do not already have them!)

Domino's is an equal opportunity employer.

• Motivated and driven by success and accomplishments
• Time management skills
• Thrives under challenging/stressful situations
• Team player
• Charismatic and high energy personality
• Flexible schedule
• Strong customer service skills

Serving communities across Southern Ontario.

Job Description

Primary Responsibilities:

• Act as the face of RotoMetrics to customers.
• Provide best-in-class customer service to internal and external customers, by managing the needs of the customer through all channels.
• Recommend best product based on customer's business application and technical requirements.

Daily Responsibilities:

• Configure quotes and orders to customer specification within 1 hour of receipt
• Thoroughly communicate directly with customers, to ensure quote/order accuracy
• Collaborate efficiently with supporting departments, to provide accurate products to customers, meet customers' delivery time requirements, manage complaints and returns, and ensure timely invoice payments
• Educate customers about terminology and product offerings, to improve customer satisfaction
• Tactfully enforce company policies to external customers (customer-incurred fees, units on hold limits, etc.)
• Proactively ensure that customer-specific requirements are documented and current
• Identify trends in customer satisfaction and dissatisfaction, and communicate with management and field sales (Technical Support Managers) as needed
• Cultivate an environment of collaboration, open communication, and accountability
• Promote waste minimization, energy conservation, and other efforts to meet environmental objectives
• Other duties as assigned to meet departmental and company objectives

Candidate Qualifications (Required):

• Bachelor's degree from four-year college/university in business, sales, or engineering, and minimum two years' experience acting as a customer service representative

OR

• GED/high school diploma with a minimum of four years' experience acting as a customer service representative

• Bilingual French/English, both written & spoken
• Willingness to undergo 12-24mo training period, and to constantly learn new processes, terminology, and products
• Position located in Mississauga, ON – Hybrid office/work from home opportunity following initial onboarding period

Job Qualifications and Experience:

• Excellent organizational skills
• Excellent written and verbal communication skills
• Self-motivation to fully own complicated tasks and with minimal supervision
• Basic mechanical aptitude, plus ability to read dimensional prints and use basic geometry
• Ability to problem-solve and navigate customer dissatisfaction while maintaining professionalism and motivation
• Proficiency in Microsoft Outlook

Top candidates will have some or all of the following:

• Experience in Tag and Label, print, or manufacturing industries
• Experience configuring products and/or parts
• Working knowledge of Salesforce and/or Oracle

Applicants must be legally authorized to work in Canada at the time of application. We are unable to sponsor work permits or visas for this position.

Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Maxcess is an equal employment opportunity employer. We do not discriminate on the basis of race, religion, sex, disability, age, pregnancy, national origin, sexual orientation, or any other characteristic protected by applicable law. We are committed to diversity and inclusion, and all qualified candidates are encouraged to apply.

Job Description

JOB DESCRIPTION

Hot job openings, fresh out of the oven!

We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities:

CSRs are primarily responsible for providing exceptional customer service, making great Domino’s Pizza products and maintaining cleanliness of the store. CSR’s at Domino’s work in a team environment making it important for them to be positive and productive team players. Every CSR plays a part in helping the store achieve its goals for customer service, sales growth, operational reviews and cost management.

Other responsibilities may include being a shift leader. Shift leaders are responsible for completing all shift tasks as laid out in the policies, manage other team members, balance finances and inventory and train team members. Shift leaders may be required to attend workshops to further develop their skills.

We expect the standard professionalism from our team members including arriving on time in complete uniform with a positive attitude. There are other duties a CSR may be asked to perform outside of the above description.

Who we are:

Our franchise group (Empire Pizza) operates many Domino's Pizza locations across Mississauga, Brampton, Hamilton, Orangeville, and Southwest Ontario. We love the communities we are fortunate to be in and this shows itself most obviously in our community involvement right down to the people we employ. We have a wonderful team that consistently achieves great results. We love to break boundaries and be leaders.

Our franchisee, Werner Lomker, was the reigning World's Fastest Pizza Maker from 2018-2022 (check out his most recent 2020 win here: -lomker/). We love competing and having fun and this starts right from the top!

We are very interested in growing with our team and providing opportunities for advancement internally. We can proudly say all of our current Assistant Managers and Store Managers joined our team as a CSR or delivery person. Our goal is for all of our team members to continue their journey with us or leave better equipped than they came.

Locations:

1)Mayfield Dominos: 3068 Mayfield Rd

2)CreditView Dominos: 11240 Creditview Rd

3)Wexford Dominos: 1 Wexford Rd

4)Vodden Dominos: 370 Main St

5)Steeles Dominos: 1 Steeles Ave E

6)Financial Dominos: 8005 Financial Dr

Compensation and Benefits

Starting Wage: minimum wage

Health/Dental: We cover the cost of our single/individual plans for all full-time employees (3-month waiting period applies)

Other perks:

• Food Discounts
• Fitness Plan Discounts
• Access to Management Training
• Promotes Internally
• Fun and Professional Work Environment
• Team events and awards

Requirements

WHMIS, AODA, and Health & Safety Certificates (we can help direct you to these online certifications during the hiring process if you do not already have them!)

Domino's is an equal opportunity employer.

• Motivated and driven by success and accomplishments
• Time management skills
• Thrives under challenging/stressful situations
• Team player
• Charismatic and high energy personality
• Flexible schedule
• Strong customer service skills

Serving communities across Southern Ontario.

Job Description

As a Customer Service Representative (Order Clerk) plays a crucial role in the efficient processing of orders for materials and merchandise. They are responsible for accurately receiving and processing customer orders, tracking order progress, and communicating any changes in delivery schedules to customers. Maintaining comprehensive records of pricing, delivery dates, inventory, and transaction-related data is essential. Utilizing specialized software or a tracking system, the representative ensures smooth order processing. They also address customer inquiries via phone or email, providing prompt and effective non-technical issue resolution. The representative collaborates with other departments to meet customer needs and contributes to maintaining a customer relationship database. The position reports to the Operations Manager and operates under moderate supervision.

Responsibilities:

• Receive and verify orders, ensuring availability and stock using accounting software.
• Monitor customer credit terms and provide updates on order status, delivery dates, and freight charges.
• Input orders accurately into accounting software and maintain effective communication with warehouse staff.
• Offer freight quotations and generate Bill of Lading documents for outgoing shipments.
• Process freight claims for damaged units.
• Create sales orders and invoices using accounting software.
• Issue credit memos for returned products and maintain accurate records.
• Establish and maintain a systematic filing system for inventory and customer records.
• Ensure electronic filing and cloud storage of documents.
• Interact professionally with customers via phone and email, providing accurate information and addressing concerns.
• Receive purchase orders and handle messages promptly and courteously.
• Provide real-time inventory updates upon request.
• Collaborate with Operations Manager and warehouse personnel to maintain accurate inventory records.

Qualifications:

• At least 2 years of relevant experience in customer service, logistics, billing, or a related area.
• Ability to prioritize, multitask, and thrive in a fast-paced environment.
• Strong attention to detail and a high degree of accuracy.
• Excellent organizational and data management skills.
• Basic understanding of invoicing and crediting processes.
• Effective written and verbal communication skills with a strong customer service focus.
• Proficiency in 10-key and data entry, intermediate to advanced level.
• Proficient in English and MS Office suite.
• Strong problem-solving abilities.
• Ability to work efficiently within a team.

Job Type: Full-time

Pay: $22.00 per hour

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (preferred)
• order clerk: 1 year (preferred)

Work Location: In person

Job Description

Position: HVAC TECHNICAL CUSTOMER SERVICE REPRESENTATIVE Location: Mississauga, Ontario  Reports to: Engineering Supervisor - R&D and Service Employment Type: Full Time Category: Customer service Industry: Commercial and Institutional HVAC Compensation $48,000- $50,000 per year   Company Overview: We are a company whose passion is to heat and cool the lives of our Customers for many generations to come. We pride ourselves on our family oriented and dedicated team environment. Temspec Inc. is an original equipment manufacturer (OEM) of heating and cooling equipment for the North American school, high-rise condominium, and hotel markets. Our core values: Fair & Caring, Reliable & Accurate, Consistent & Curious.  We have an exciting opening for a Technical Customer Service Representative. Working under the guidance of the R&D and Service Supervisor, the Technical Customer Service Representative will drive service success to improve customer satisfaction while increasing profitability. He/ She will be the primary point of contact for all service related calls, including troubleshooting, service requests and part sales.  Responsibilities: · Manage and coordinate all warranty and service requests · Efficiently respond to inquiries over the phone while building positive relationships with customers · Diagnose technical issues to determine an appropriate solution and course of action · Prepare quotes for part sales · Log, track and maintain all warranty and service and repair requests while following-up on all open tickets to ensure timely resolution · Complete daily service reports and other reports as needed · Responsible for maintaining equipment and service inventory · Assist the sales team to develop new business opportunities by providing customer feedback · Travel to client sites to resolve technical issues throughout North America (10%) · Follow a “Safety First” Philosophy · Other duties as assigned   Qualifications: · Post Secondary Education or a combination of education and technical experience · Electrical or mechanical background is considered an asset · Hands-on approach to resolving technical issues · Minimum one year of experience troubleshooting and providing technical support in a customer service environment · Ability to read diagrams, schematics and distinguish colors · Excellent computer skills with proficiency in Microsoft Office (Word, Excel, and Outlook) · Excellent verbal and written communication skills with the ability to communicate with all levels · Strong interpersonal skills to tactfully resolve issues · Strong technical, analytical and problem-solving skills · Good organizational and time management skills with the ability to handle multiple projects and meet deadlines · Valid G driver’s license with the ability to travel throughout North America · Ability to lift up to 50 lbs

Job Description

PRIMARY DUTIES AND RESPONSIBILITIES:

• Handle inbound & outbound calls from & to customers
• Input data & orders into the dedicated software system
• Coordinate with warehouse team to collect concise information & provide customers service excellence
• Service customer requests for quotes and orders received through multiple channels of communication (email, phone, salesforce CRM)
• Convert quotes to orders
• Recording customer interactions in CRM for consistency in customer relations
• Resolving customer complaints, escalating as required
• Consult with sales on commercial and technical issues as required.
• Assist customers with accurate transactions and industry specific product information.
• Provide conveyor recommendations and technical assistance for conveyor belting solutions.
• Handle RGAs credits and complaints as needed.
• Respect safety procedures & guidelines at all times
• Other projects and duties as assigned

Knowledge and Skill Requirements:

• Ability to work efficiently with a team
• Excellent attendance
• Bilingual English/French is required
• Proficiency with MS Office, and prior experience with CRM software (Sales Force preferred)
• Excellent verbal and written communication skills
• Authorization to work in Canada for any employer
• High Energy - Able to thrive in a customer service/sales environment
• High Integrity & Accountability
• Professional telephone skills, customer service mindset, and professional oral and written communications in English AND in French
• Strong organization skills / Excellent time management skills
• Decision-making, problem resolution and creative thinking skills,
• Able to multi-task the activities with shifting priorities

Salary & Conditions:

1. Job Location: Ammega Canada Inc. - 265 Export Blvd, Mississauga, ON

2. Salary: $65,000 – 67,000

3. Days of work: Monday to Friday - Permanent Full time position, 40 hours per week

BENEFITS:

1. Paid Sick Days

2. Employer Paid Comprehensive Group Benefit Plan – Life/AD&D/LTD/ Extended Health/Dental/Health Care Spending Account

3. Group Pension Plan with Employer Match

4. Employee and Family Assistance Program

ABOUT US:

AMMEGA CANADA is in full expansion and is looking for new talents to reinforce its teams.

AMMEGA is a global leader in product quality and service excellence for Lightweight Conveyor Belts, Power Transmission Belts, and Rubber Hose products. Our core mission is to fully enable the most dedicated, knowledgeable and creative team in the industry so that we remain the leading innovator in belting.

We cultivate internal talents, tradition of fabrication, and technical expertise to excel in management performance and operational efficiency in order to deliver enduring value to our customers.

Explore our website to get more information about our company & brands:

Ammega. We make your business move.

Ammega is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veterans status or any other legally protected factors. We foster an inclusive and accessible environment and are committed to providing support to applicants and employees with disabilities.

LES PRINCIPALES TÂCHES ET RESPONSABILITÉS :

Traiter les appels entrants et sortants des clients
Saisir les données et les commandes dans le système logiciel dédié
Coordonner avec l'équipe de l'entrepôt pour collecter des informations concises et fournir aux clients un service d'excellence
Traiter les demandes de devis et les commandes des clients reçues par le biais de plusieurs canaux de communication (email, téléphone, salesforce CRM)
Convertir les devis en commandes
Enregistrer les interactions avec les clients dans le CRM pour assurer la cohérence des relations avec les clients
Résoudre les plaintes des clients, escalader si nécessaire
Consulter les ventes sur les questions commerciales et techniques selon les besoins.
Aider les clients à effectuer des transactions précises et à obtenir des informations sur les produits spécifiques à l'industrie.
Fournir des recommandations sur les convoyeurs et une assistance technique pour les solutions de bandes transporteuses.
Traiter les crédits RGA et les plaintes, le cas échéant.
Respecter les procédures et directives de sécurité en tout temps
Autres projets et tâches assignés

Connaissances et compétences requises :

Capacité à travailler efficacement en équipe
Excellente assiduité
Le bilinguisme anglais/français est requis
Maîtrise de MS Office et expérience préalable avec un logiciel CRM (Sales Force de préférence)
Excellentes aptitudes à la communication verbale et écrite
Autorisation de travailler au Canada pour n'importe quel employeur
Grande énergie - Capable de s'épanouir dans un environnement de service à la clientèle/vente
Grande intégrité et responsabilité

Compétences professionnelles au téléphone, sens du service à la clientèle et communications professionnelles orales et écrites en anglais ET en français
Sens aigu de l'organisation / Excellentes compétences en matière de gestion du temps
Compétences en matière de prise de décision, de résolution de problèmes et de réflexion créative,
Capacité à mener de front plusieurs activités avec des priorités changeantes.

Salaire et conditions :

1. Lieu de travail : Ammega Canada Inc - 265 Export Blvd, Mississauga, ON

2. Salaire : 65 000 $ - 67 000

3. Jours de travail : Lundi à vendredi - Poste permanent à temps plein, 40 heures par semaine.

AVANTAGES :

1. Jours de maladie payés

2. Régime d'avantages sociaux de groupe complet payé par l'employeur - vie/AD&D/LTD/santé complémentaire/dentaire/compte de dépenses de soins de santé

3. Régime de retraite collectif avec abondement de l'employeur

4. Programme d'aide aux employés et à la famille

A PROPOS DE NOUS :

AMMEGA CANADA est en pleine expansion et est à la recherche de nouveaux talents pour renforcer ses équipes.

AMMEGA est un chef de file mondial en matière de qualité des produits et d'excellence du service pour les courroies transporteuses légères, les courroies de transmission et les boyaux en caoutchouc. Notre mission principale est de permettre à l'équipe la plus dévouée, la plus compétente et la plus créative de l'industrie de rester le leader de l'innovation dans le domaine des courroies.

Nous cultivons les talents internes, la tradition de fabrication et l'expertise technique pour exceller dans la performance de gestion et l'efficacité opérationnelle afin d'offrir une valeur durable à nos clients.

Explorez nos site web pour en savoir plus

Ammega. Nous faisons bouger votre entreprise.

Ammega est un employeur qui souscrit au principe de l'égalité des chances et qui s'engage à promouvoir la diversité et l'inclusion. Nous sommes heureux de considérer tous les candidats qualifiés pour l'emploi sans égard à la race, la couleur, la religion, le sexe, l'origine nationale, l'âge, le handicap, le statut d'ancien combattant protégé ou tout autre facteur légalement protégé. Nous favorisons un environnement inclusif et accessible et nous nous engageons à apporter notre soutien aux candidats et aux employés handicapés.

Job Description

Charger Logistics is a world class asset-based carrier. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are seeking a well-rounded individual able to work in a fast-paced environment to join the dispatch operations team at the company’s office in Brampton, ON. The position covers various aspects of line haul and dispatching including communicating with drivers, customers and customs officials as well as reporting to the dispatch manager.

This is a Bilingual opportunity. Applicants who speak both Spanish and English will be considered for this role.

Afternoon Shift: 2pm-11pm EST, weekend coverage required.

Responsibilities:

• Coordinate and plan with department peers to effectively and efficiently dispatch the company’s resources
• Should have worked on Fleet Manager, DAT, Load Link, Open Load Boards
• Communicate specific freight requirements and procedures to drivers
• Handle customer inquiries in a timely, professional manner
• Update customer web portals with up-to-date load information
• Monitor and update shipment statuses on the company’s internal applications
• Analyze resource utilization and generate reports as needed

Requirements

• 2+ years of trucking industry and/or dispatch experience is an asset
• Freshers with excellent verbal and written communication
• Demonstrated ability to manage high-stress situations calmly and effectively
• Demonstrated ability to actively manage multiple, concurrent projects
• Knowledge of Department of Transportation (DOT) rules and regulations preferred
• Positive attitude with good people skills
• Good command of MS Office (Excel and Word) with an ability to quickly learn new software

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance