87 Customer Service jobs in Georgetown

Job Description

We are looking for a Customer Service Representative to work with us for a 1 year maternity leave. We are a global ink manufacturer and distributor that has been supplying printing inks for more than 250 years.

As one of the leading printing ink specialists and raw material manufacturers worldwide, we not only offer a wide range of modern ink products as well as the raw and auxiliary materials, but most importantly we put a whole lot of pride, passion, and commitment into what we do!

What you’ll do

• Enter orders provided by customers
• Coordinate with Production / Logistics to ensure required service levels of our customers are met or exceeded
• Work with sales team to ensure pricing is accurate
• Communicate and coordinate with mobile and offsite technicians to ensure orders are entered and shipped as requested
• Communicate with customers to address any concerns they might have with pricing, invoicing, shipments, orders etc
• Enter consignment counts & billing
• Ensure invoicing is completed and dispatched to customers
• Other duties as required

Skills and Qualifications:

• Motivated, self-starter
• Excellent customer service skills
• Good computer skills
• Excellent communication skills and ability to multi-task
• Bilingual in English & French would be an asset
• Proficient with Microsoft Office Suite
• Experience with SAP would be a benefit

Pay $20.00 per hour

Job Description

Salary:

Customer Service Representative

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

We are seeking a Customer Service Representative to join our team in Mississauga!

The successful candidate will be responsible for communicating with customers on service capabilities, work order input, coordination with dispatch and to provide information on shipment status.

Job Responsibilities and Duties:

• Provides information to customers on service capabilities and capacity availability.
• Enters order information directly into computer system, accurately and on a timely basis.
• Resolves service issues.
• Schedules appointment times as required meeting designated delivery windows set by the customer.
• Communicates with customers (shippers, consignees and third parties as required) to provide information on shipment status to communicate anticipated service issues, new pick-up and delivery times and alternative solutions where possible.
• Performs other duties as requested.

Abilities and Skills:

• Excellent organizational, interpersonal communication and computer skills.
• Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
• Must be able to work independently and productively with minimum supervision.
• Recognize problems, identify possible causes and resolve routine problems.
• Ability to establish and maintain professional atmosphere for, co-workers and customers.

Qualifications:

• 1 year of transport customer service.
• Strong attention to detail, and very good local geographical knowledge.
• Bring energy, enthusiasm and a positive attitude to the job.
• Excellent verbal/written communication skills.
• Experienced with Microsoft Office Suite.

Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.

Job Description

The Customer Service Representative provides customer and Territory Managers support with the sales of hotel and operational supplies. As a front-line service provider to Sysco Guest Supply Canada’s customers, you contribute to our success by providing high-quality service by processing customers’ orders on a scheduled basis and troubleshooting customers' concerns with regard to their orders and deliveries. You will provide information to our customers regarding Sysco Guest Supply Canada’s products and services to ensure satisfaction.

Customer & Territory Manager Support:

• Answer incoming calls and emails from TMs. Research and provide information such as estimated time of arrival (ETA), customer history data, order tracking, delivery issues, proof of delivery, etc.
• Provide the customer with order history information (i.e., item #, quantity, etc.) and pricing.
• Process orders (including new, cancellation or additions to current orders), invoices, credits/returns and respond to customers’ inquiries.
• Enter and update vendor drop ship orders, including vendor manufacturer ID, cost of goods, color specifications, sizes, etc.
• Back Orders - If the item is out of stock, check ETA. If not readily available, check the availability of stock to determine if the shipment can wait, needs to be pulled from another Distribution Center or substituted with a replacement item.
• Research and obtain ETA, proof of delivery, shipment tracking and information on returns and other requests as needed.
• Prepare and send customer order acknowledgments.
• Inform TM and customer of standard procedures, order status and/or the resolution of problems, if applicable. Follow up, either verbally or in writing to ensure proper customer satisfaction.
• Keep the Customer Service Manager informed of any important situations, challenges or problems relating to customers or other concerns.
• Review and resolve issues with customer orders such as delivery issues, shipment discrepancies and backorders. Review and process the Adjustment Request Form or Return Material Authorization following approval. Review any exceptions to Company’s standard shipping policies with management.

Qualifications/Skills/Job Requirements:

• High School diploma or GED required. College degree preferred.
• 2 years of Customer Service experience, including working knowledge of shipping procedures and practices; inventory control processes, procedures and practices; and inventoried product line specifications (dimensions, weight, etc.).
• Call Center experience and order management are a plus.
• Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency. Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff. Capable of working with internal staff from other departments in a proactive and constructive manner.

Job Description

Customer Service Representative (CSR)

Job Summary

The Customer Service Representative serves as the primary point of contact for clients, managing the full order-to-delivery lifecycle. This role involves processing orders , booking logistics , providing detailed product information, and ensuring exceptional customer satisfaction throughout the entire experience.

Key Responsibilities

• Process customer orders efficiently, including receiving, reviewing, and accurately inputting orders and ensuring all necessary forms are completed.
• Book and coordinate trucks and logistics to meet customer delivery appointments and requirements.
• Respond promptly and professionally to all customer inquiries and communications via phone, email, and other channels.
• Acknowledge and efficiently resolve customer complaints, escalating complex issues to the appropriate internal team when necessary.
• Maintain expert-level knowledge of our products to effectively educate customers and answer detailed questions about specifications and use.
• Coordinate and communicate daily with colleagues across sales, logistics, and shipping departments to ensure seamless order fulfillment.
• Monitor the status of orders and provide proactive updates to customers, managing expectations regarding lead times and deliveries.
• Uphold a positive, empathetic, and professional attitude toward customers at all times.

Required Qualifications

• Proven experience working in a customer support or customer service role.
• Excellent verbal and written communication skills.
• Strong ability to stay calm and handle difficult conversations when customers are stressed or upset.
• Demonstrated proficiency using computers and standard business software, including Microsoft Word, Excel, and Outlook .
• Highly organized with strong attention to detail when processing data and filling out forms.
• Ability to work effectively both independently and as part of a team.

We are looking for a Customer Service Representative to work with us for a 1 year maternity leave.  We are a global ink manufacturer and distributor that has been supplying printing inks for more than 250 years.

 As one of the leading printing ink specialists and raw material manufacturers worldwide, we not only offer a wide range of modern ink products as well as the raw and auxiliary materials, but most importantly we put a whole lot of pride, passion, and commitment into what we do!

What you’ll do

• Enter orders provided by customers


• Coordinate with Production / Logistics to ensure required service levels of our customers are met or exceeded


• Work with sales team to ensure pricing is accurate


• Communicate and coordinate with mobile and offsite technicians to ensure orders are entered and shipped as requested


• Communicate with customers to address any concerns they might have with pricing, invoicing, shipments, orders etc


• Enter consignment counts & billing


• Ensure invoicing is completed and dispatched to customers


• Other duties as required

Skills and Qualifications:

• Motivated, self-starter


• Excellent customer service skills


• Good computer skills


• Excellent communication skills and ability to multi-task


• Bilingual in English & French would be an asset


• Proficient with Microsoft Office Suite


• Experience with SAP would be a benefit

Pay $20.00 per hour

Job Description

JOB DESCRIPTION

Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!

The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino’s products and the current offers in order to provide customers with the correct order and best value based on their needs. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino’s personal image and grooming standards.

Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino’s onboarding and orientation.

In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the store’s professional image by participating in the cleaning tasks assigned to all team members.

• Flexible schedules
• Very competitive earnings
• Staff pizzas
• Career growth opportunities

Domino's is an equal opportunity employer.

• Previous Domino's experience, or experience making pizzas is beneficial
• Friendly and well spoken
• Good math skills to handle cash handling for in-store customer payments
• Speak English fluently in order to serve customers
• Focus on cleanliness and personal hygiene
• Must speak English
• Must have SIN and be legally permitted to work in Canada
• Must be able to work at least two of Friday, Saturday and Sunday shifts
• Food handling certification is preferred

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary:

We are seeking a motivated and detail-oriented Customer Service Representative - Product Support Specialist (Bilingual - English/French) to provide first-level technical support for our customers. In this role, you will serve as the primary point of contact for clients, guiding them through product setup, troubleshooting hardware and software issues, and ensuring a consistently high level of customer satisfaction. You’ll combine strong technical knowledge with excellent communication skills to resolve issues efficiently, document solutions, and collaborate with internal teams to continuously improve customer experience.

Responsibilities:

1. Serve as the first point of contact for customers, offering technical support and troubleshooting assistance.
2. Guide customers through product setup, configuration, and usage.
3. Diagnose and resolve customer issues by providing clear, step-by-step instructions and solutions.
4. Document all customer interactions, technical issues, and resolutions in the CRM/ticketing system.
5. Troubleshoot and resolve issues related to devices, Windows-based software or mobile (iOS/Android) applications.
6. Install, reinstall, configure mobile and Windows-based applications that sync with Bluetooth devices and USB devices.
7. Provide effective solutions to known problems and arrange replacements or accessories when necessary.
8. Escalate complex issues to higher-level support or engineering teams when required.
9. Ensure timely responses to customer requests while maintaining professionalism, empathy, and quality service.
10. Collaborate with internal teams to share feedback and improve processes, tools, and product usability

Required Experience and Skills:

• Bilingual (French/English) – verbal and written proficiency required.
• 2+ years’ experience in technical support, technical customer service, or call center environment.
• Strong knowledge of Windows-based and iOS/Android operating systems and troubleshooting practices.
• Experience using CRM/ticketing systems, Microsoft Excel, and digital communication tools.
• Strong problem-solving skills with the ability to analyze technical issues and provide efficient solutions.
• Excellent communication skills (verbal and written) with active listening and customer empathy.
• Ability to work independently as well as part of a team.
• Highly organized, detail-oriented, and able to manage multiple priorities effectively.

Preferred:

• Bachelor’s degree or equivalent work experience.
• Background in healthcare, medical equipment, or related technical industries.
• Familiarity with Windows-based software and mobile device (iOS, Android) applications and connectivity troubleshooting.
• Experience in technical sales support or medical device technical support.

What We Offer

• Opportunity to work with innovative healthcare technology.
• Professional development and ongoing product training.
• Collaborative team environment with room for growth.
• Flexible work arrangements may be available after onboarding.