51 Customer Service jobs in Ingersoll

Job Description

Job Description

Customer Service Representative - Desjardins Insurance Agent Team Member

Location: Pickering, ON
Type: Full Time

Position Overview:

Our successful Desjardins Insurance Agency is seeking a qualified professional to join its winning team for the role of Customer Service Representative. We seek an energetic professional, interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent growth potential.

Responsibilities:

• Contact leads, schedule appointments, and identify customer needs.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Work with the agent & team to establish and meet productivity goals.

Requirements:

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Proactive in problem-solving
• Dedicated to customer service
• Ability to multi-task
• Ability to make presentations to potential customers
• Property & Casualty license (OTL)
• Life Licence Qualification Program (LLQP ) preferred

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

Job Description

Job Description

About Us CompuSave Computers Inc is a trusted provider of technical support, computer hardware, accessories, and office products in Norwich, Ontario, Canada. Our commitment to excellence in customer service and technical expertise sets us apart in the industry. We pride ourselves on delivering innovative solutions and reliable support to businesses and individuals alike. Job Description We are seeking a dynamic individual with strong PR skills to join our team as a Technical Customer Service Representative. This role is crucial in providing technical sales assistance and initial technical support to our customers, allowing proper triaging of technical concerns while also ensuring positive interactions and fostering strong relationships. The ideal candidate will possess a solid technical background, excellent communication skills, and a passion for delivering exceptional customer service. Responsibilities 1. Serve as the first point of contact, and Level 1 technical support for customers seeking technical assistance via phone, email, or in-person. 2. Provide timely and accurate responses to customer requests relating to technical sales inquires and technical support concerns. 3. Perform initial troubleshooting of technical problems, triaging concerns and escalating complex issues to Level 2 support or appropriate departments as needed. 4. Maintain a professional and courteous demeanor while assisting customers, ensuring a positive support experience. 5. Document customer interactions, issues, and resolutions accurately in the company's systems. 6. Follow up with customers to ensure their technical issues have been resolved to their satisfaction. 7. Stay up-to-date with the latest technology trends, products, and services to better assist customers. 8. Collaborate with other team members to share knowledge and improve overall customer support experience. 9. Participate in training sessions and workshops to enhance technical skills and customer service techniques. Requirements  1. High school diploma or equivalent; post-secondary education in a related field is preferred. 2. Proven experience in technical support or customer service role in a technology-related industry. 3. Excellent communication skills, both verbal and written, with the ability to explain technical concepts clearly and concisely to non-technical users. 4. Exceptional problem-solving skills with the ability to diagnose and resolve technical issues efficiently. 5. Patience and empathy when dealing with customers experiencing technical difficulties. 6. Strong interpersonal skills with a focus on building positive relationships with customers and colleagues. 7. Ability to multi-task in a highly varied work environment. 8. Proficiency in using various software and other relevant tools for tracking customer interactions and managing support tickets. 9. Flexibility to work weekends as needed. If you are passionate about technology and providing exceptional customer service, and you meet the above requirements, we encourage you to apply for the Technical Customer Service Representative position at CompuSave Computers Inc. Join us in our mission to deliver reliable technical solutions and outstanding support to our valued customers in Norwich, ON, and beyond. How to Apply  Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results.  We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Help” button in the application.  We will review applications as they are received and look forward to hearing from you.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.
**Job Description:**
Choisir où commencer et développer votre carrière a un impact majeur sur votre vie professionnelle et personnelle, il est donc tout aussi important de savoir que l'entreprise que vous choisissez et ses dirigeants vous soutiendront et vous guideront. Avec une grande variété de personnes, de lieux dans le monde, de technologies et de produits, 3M est un endroit où vous pouvez collaborer avec d'autres 3Mers curieux et créatifs. 3M recherche un Représentant du service client pour le service et la réparation pour son équipe située à London, ON / Chicoutimi, QC.
**L'impact que vous aurez dans ce rôle**
Le candidat sélectionné traitera plusieurs demandes et développera des solutions pour des problèmes modérément complexes dans les domaines du service client, tels que la gestion de compte, la vente incitative, la résolution de problèmes clients, le support aux demandes des clients, l'analyse du service client. Gère de manière indépendante des comptes avec une complexité et une ampleur internes plus larges. Démontre une plus grande connaissance des systèmes/processus. Participe et peut diriger des équipes de projet. Travaille sous supervision limitée. La capacité de communiquer avec des clients francophones canadiens est préférable.
En tant que Représentant du service client pour le service et la réparation, vous aurez l'opportunité de puiser dans votre curiosité et de collaborer avec certaines des personnes les plus innovantes du monde entier. Ici, vous aurez un impact en :
+ Traitant plusieurs demandes et développant des solutions pour des problèmes modérément complexes dans les domaines du service client, tels que la gestion de compte, la vente incitative, la résolution de problèmes clients, le support aux demandes des clients, l'analyse du service client.
+ Gérant de manière indépendante des comptes avec une complexité et une ampleur internes plus larges.
+ Démontre une plus grande connaissance des systèmes/processus. Participe et peut diriger des équipes de projet. Travaille sous supervision limitée.
**Vos compétences et votre expertise**
Pour vous préparer au succès dans ce rôle dès le premier jour, 3M exige (au minimum) les qualifications suivantes :
+ Diplôme d'études secondaires, GED ou supérieur (complété et vérifié avant le début)
+ Trois (3) ans d'expérience en vente de protection contre les chutes ou en réparations SRL, ou en fabrication, ou en service client dans un environnement privé, public, gouvernemental ou militaire
+ Capacité à communiquer verbalement en français canadien
Des qualifications supplémentaires qui pourraient vous aider à réussir encore plus dans ce rôle incluent :
+ Une histoire quantifiable de trois (3) ans ou plus de compétences en communication verbale et écrite de haut niveau satisfaisant les demandes interentreprises et publiques.
+ Capacité à reproduire des processus et des procédures au jour le jour pour des résultats cohérents et prévisibles
+ Connaissance fonctionnelle des programmes de documentation et de présentation Microsoft Office
+ Familiarité avec le logiciel de systèmes d'exploitation QAD
+ Familiarité avec le logiciel CRM Salesforce
**Lieu de travail :**
London, ON / Chicoutimi, QC
**Voyages :** Peut inclure jusqu'à 5 % de voyages nationaux et internationaux
**Assistance à la relocalisation :** Non autorisée
3M Canada accueille et encourage les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats participant à tous les aspects du processus de sélection.
Nous travaillons pour refléter la diversité de nos clients, fournisseurs et partenaires de distribution mondiaux, et nous nous appuyons sur les capacités de chaque employé individuel.
Chez 3M, nous savons que l'inclusion est la clé pour libérer le pouvoir de notre diversité. Une culture inclusive est celle qui soutient et apprécie les différences et offre des opportunités équitables et égales pour tous. C'est un endroit où les gens réalisent qu'ils sont respectés pour leur être entier et unique, et qu'ils appartiennent. L'inclusion mène à l'engagement, ce qui à son tour favorise la collaboration, la créativité et l'innovation qui stimulent la croissance à long terme - pour 3M ainsi que pour nos employés et nos équipes.
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Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. 3M is seeking a **Service and Repair Customer Service Representative** for its team located **London, ON / Chicoutimi, QC.**
**The Impact You'll Make in this Role**
The selected candidate will handle multiple inquiries and develop solutions for moderately complex issues within customer service areas, such as Account Management, Upselling, Customer Issue Resolution, Customer Inquiry Support, Customer Service Analytics. Independently handles accounts with broader complexity and internal breadth. Demonstrates greater knowledge of systems/processes. Participates in and may lead project teams. Works under limited supervision. The ability to communicate with French-Canadian speaking customers is preferable.
As a Service and Repair Customer Service Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
+ Handle multiple inquiries and develop solutions for moderately complex issues within customer service areas, such as Account Management, Upselling, Customer Issue Resolution, Customer Inquiry Support, Customer Service Analytics.
+ Independently handles accounts with broader complexity and internal breadth.
+ Demonstrates greater knowledge of systems/processes. Participates in and may lead project teams. Works under limited supervision.
**Your Skills and Expertise**
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
+ High School diploma, GED or higher (completed and verified prior to start)
+ Three (3) years of Fall Protection sales or SRL repairs, or manufacturing, or customer service experience in a private, public, government or military environment
+ Ability to communicate verbally in the French-Canadian language
Additional qualifications that could help you succeed even further in this role include:
+ A quantifiable three (3) plus year history of high-level verbal and written communication skills satisfying intercompany and public inquiries.
+ Ability to replicate processes and procedures day to day for consistent and predictable results
+ Functioning knowledge of Microsoft Office documentation and presentation software programs
+ Familiarity with QAD operating systems software
+ Familiarity with Salesforce CRM software
**Work location:**
+ **London, ON / Chicoutimi, QC**
**Travel: May include up to 5%domestic & international**
**Relocation Assistance: Is not authorized**
3M Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We work to reflect the diversity of our global customers, suppliers and channel partners, and build on each individual employee's abilities.
At 3M, we know that inclusion is the key to unlocking the power of our diversity. An inclusive culture is one that supports and appreciates differences and provides fair and equal opportunities for everyone. It's a place where people realize they are respected for their whole and unique selves, and that they belong. Inclusion leads to engagement, which in turn fosters the collaboration, creativity and innovation that drive long-term growth - for 3M as well as for our people and our teams.
Learn more about 3M's creative solutions to the world's problems at or on Instagram, Facebook, and LinkedIn @3M.
3M Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
**Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.**
**3M Global Terms of Use and Privacy Statement**
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here ( , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at or on Twitter @3M or @3MNews.
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

Job Description

Job Description

Join LendCare — one of Canada’s fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies , certified as a Great Place to Work® , and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams , and included on TIME Magazine’s 2025 list of Canada’s Best Companies . These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At LendCare , we do more than provide financing — we help Canadians access life’s essential moments. Whether it’s healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we’re redefining how Canadians pay for what matters. If you’re driven to create real impact, join us and help empower people to live life on their terms — one approval at a time.

Why work with us ?

• Leverage our RRSP match and Employee Share Purchase Plan programs. 
• Employee discounts on furniture, electronics, and appliances. 
• Access 24/7 healthcare with Virtual Doctor Appointments. 
• Personalize your benefits with a customizable package including options for 100% coverage. 
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. 
• Celebrate properly, with your birthday off PAID ! Along with paid vacation and personal days.  
• For complete picture of total rewards, please click here.

Day in the life of a Bilingual Customer Service Representative:

• Efficiently respond to and resolve customer inquiries and complaints received via inbound phone calls or emails, ensuring prompt and effective solutions.
• Perform account modifications and handle requests related to payments, credits, and other account inquiries.
• Collaborate with other departments by providing insightful feedback to enhance sales, marketing, and business processes.
• Reviewing account information, documenting communications, following established procedures, and making well-informed business decisions.
• Develop a thorough knowledge of all products to effectively handle customer inquiries and provide recommendations for suitable products or services.

What we are looking for :

• Fully Bilingual in English and French
• Minimum 1-2 years of experience in customer service or call center/contact center role.
• Excellent verbal and written communication skills.
• Proven ability to multi-task, adapting to changes in a fast-paced environment.
• Competency in MS Office (Word, Excel); ability to learn new software applications.
• Ability to work Saturdays
• Able to pass background checks (criminal, employment, and credit).
• Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.

Diversity, Inclusion, and Equal Opportunity Employment : 

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.