72 Customer Service jobs in Maple Ridge

Job Description

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years.

What You’ll Do Here:

• Answer inquiries from customers as well as explaining the products and services offered – by phone, email or mail
• Receive, process, and track customer orders using Lifetouch systems
• Investigate and resolve issues and complaints from customers
• Act as the liaison between the customer and the Service Centre
• Communicate with employees and customers through e-mail, mail, phone, or chat

The Skills You’ll Bring:

• High school diploma or equivalent
• Proficient speaking, reading and writing abilities in English
• 2+ years of customer service experience
• Basic to intermediate computer knowledge; including navigation of the internet
• Superior phone and customer service skills/etiquette
• Excellent interpersonal skills
• Outstanding organizational time management and problem solving
• Ability to patiently handle and resolve problems and complaints in a courteous and professional manner
• Ability to maintain confidential information

Other Requirements:

• Availability to work until December 2025, between the hours of 7:30 am -7:00 pm CST Monday-Friday
• Minimum 18 years of age

This position is a remote, work from home position. You must be able to perform the same duties, assignments, and other work obligations equivalent to working onsite in a distraction-free environment.

• Responsible to provide childcare/adult care during their assigned work schedule 
• Continue to abide by Shutterfly’s policies, including but not limited to, Anti-harassment/Discrimination, Communications, and Workplace Safety policies
• Be available to their manager, co-workers and customers during the employee’s assigned work schedule via telephone, email, and online messenger 
• Notify their manager prior to any anticipated change in their assigned work schedule 
• Be available to attend scheduled meetings from home or onsite as applicable 
• Accurately record all working time via Kronos 
• Maintain a designated at-home workspace in safe and secure condition 
• Maintain a working cell phone to receive Multi-factor authentication messages to sign-in to VPN
• Come to the site prior to the first day to set up and pick up computer system

The employee must provide all furniture, equipment and office supplies needed to work from home. Employees are responsible for the installation, monthly costs and maintenance of a reliable wired internet connection with a minimum of a 25 Megabits per second (Mbs)  download speed. Shutterfly/Lifetouch is not responsible for damage to or expenses for maintaining, repairing or replacing any furniture or employee equipment.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.

This position will accept applications on an ongoing basis until filled.

Job Description

With stocking service centers located in all corners of North America, and distribution partners worldwide, Connexus Industries is a leading provider of chain and industrial manufacturing solutions.

We are growing and hiring a Customer Service Representative to be a part of the Order Desk and responsible for timely customer communication, including all customer inquiries, quotes, and orders.

Responsibilities include:

• Learn and keep current on the company’s products and services.
• Managing multiple tasks concurrently, providing quotes, and performing order entry.
• Answer customer inquiries and maintain the CRM.
• Work with production for on-time delivery and customer satisfaction.

Skills and Requirements:

• Experience with B2B sales and customer service in a manufacturing environment.
• Strong interpersonal and communication skills.
• Strong computer and technical skills.
• Good analytical skills and advanced proficiency in English written and oral.

Salary: $60,000 to $75,000 depending on experience.

Connexus offers competitive salary, good benefits, and a spacious clean work environment.

Job Description

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years.

What You’ll Do Here:

• Answer inquiries from customers as well as explaining the products and services offered – by phone, email or mail
• Receive, process, and track customer orders using Lifetouch systems
• Investigate and resolve issues and complaints from customers
• Act as the liaison between the customer and the Service Centre
• Communicate with employees and customers through e-mail, mail, phone, or chat

The Skills You’ll Bring:

• High school diploma or equivalent
• Proficient speaking, reading and writing abilities in English
• 2+ years of customer service experience
• Basic to intermediate computer knowledge; including navigation of the internet
• Superior phone and customer service skills/etiquette
• Excellent interpersonal skills
• Outstanding organizational time management and problem solving
• Ability to patiently handle and resolve problems and complaints in a courteous and professional manner
• Ability to maintain confidential information

Other Requirements:

• Availability to work until December 2025, between the hours of 7:30 am -7:00 pm CST Monday-Friday
• Minimum 18 years of age

This position is a remote, work from home position. You must be able to perform the same duties, assignments, and other work obligations equivalent to working onsite in a distraction-free environment.

• Responsible to provide childcare/adult care during their assigned work schedule 
• Continue to abide by Shutterfly’s policies, including but not limited to, Anti-harassment/Discrimination, Communications, and Workplace Safety policies
• Be available to their manager, co-workers and customers during the employee’s assigned work schedule via telephone, email, and online messenger 
• Notify their manager prior to any anticipated change in their assigned work schedule 
• Be available to attend scheduled meetings from home or onsite as applicable 
• Accurately record all working time via Kronos 
• Maintain a designated at-home workspace in safe and secure condition 
• Maintain a working cell phone to receive Multi-factor authentication messages to sign-in to VPN
• Come to the site prior to the first day to set up and pick up computer system

The employee must provide all furniture, equipment and office supplies needed to work from home. Employees are responsible for the installation, monthly costs and maintenance of a reliable wired internet connection with a minimum of a 25 Megabits per second (Mbs)  download speed. Shutterfly/Lifetouch is not responsible for damage to or expenses for maintaining, repairing or replacing any furniture or employee equipment.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.

This position will accept applications on an ongoing basis until filled.

Job Description

Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business.
We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. Heres why we want you to work with us!
What You Will Receive

• Earn competitive pay depending on your skills, experience and availability - $16.00/hour as a starting pay
• Work during traditional business hours
• Professional small office with a friendly touch
• Excellent training and support
• Business casual attire atmosphere

• Dedication to excellent customer service
• Able to manage small business details while working independently
• Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
• Experience handling projects to completion
• Ability to multi-task in a high stress environment

• Strong telephone and written communication skills.
• Outgoing personality; enjoys working with people
• Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
• (1+) years experience working in a Call Center or Customer Service Role preferred
• Knowledge of home repair and light remodeling a plus

About Westpoint Acquisitions

At Westpoint Acquisitions , we specialize in interactive retail campaigns that help nationally recognized brands connect with customers in meaningful ways. We believe that the success of every campaign starts with exceptional customer service—built on trust, professionalism, and genuine human connection.

We are seeking Customer Service Representatives who bring energy, adaptability, and a customer-first mindset into every interaction. If you want a role where your communication skills make an impact, your growth is a priority, and your performance directly shapes your career path—this is your opportunity.

What You’ll Do

• Represent our clients’ brands in retail locations through engaging, face-to-face campaigns
• Understand customers’ needs and guide them toward products and services that fit
• Answer questions, provide clear information, and resolve concerns with professionalism
• Collaborate with team members to meet campaign goals and deliver outstanding service
• Take part in regular training sessions, skill-building workshops, and personal development meetings

What You’ll Bring

• Strong people skills and a genuine passion for helping customers
• A positive, professional attitude—even in high-traffic or challenging situations
• The ability to listen actively, adapt on the spot, and think creatively
• A willingness to learn, take feedback, and apply new skills quickly
• Reliability, punctuality, and consistency in your work

Qualifications

• Experience in customer service, retail, or sales is an asset, but not required
• Comfortable engaging in face-to-face customer interactions in a retail setting
• Based in Vancouver, BC and available to work on-site
• Full-time availability is preferred, but flexibility is possible for the right candidate

Why Work With Westpoint Acquisitions?

• A clear growth path into leadership roles such as Team Lead, Supervisor, and Manager
• Ongoing training, mentorship, and skill development from experienced leaders
• A team-oriented environment that celebrates achievements and encourages learning
• Performance-based incentives and recognition programs
• Opportunities to represent high-profile brands that customers already know and trust

This is More Than Customer Service—It’s a Career Opportunity

Whether you’re ready to step into a new industry or want a role where your skills are recognized and rewarded, this position gives you the chance to stand out, grow quickly, and make a real impact.

Apply Now

Start your career journey with Westpoint Acquisitions—where your voice matters, your growth is supported, and your potential has no limits.

Westpoint Acquisitions is an equal opportunity employer committed to fostering an inclusive and diverse workplace.

About Distinct Vancouver

At Distinct Vancouver , we work with well-known retail brands to create exceptional in-person customer experiences. Our focus is on building strong connections, increasing brand awareness, and delivering quality service that drives customer satisfaction and brand loyalty.

We are looking for a Customer Service Representative to join our Vancouver team. This role is ideal for individuals who enjoy working directly with customers, solving problems, and representing reputable brands in a professional and approachable manner.

Role Overview

As a Customer Service Representative, you will act as the primary point of contact between the customer and the brand. You’ll provide accurate information, address concerns, and ensure each customer enjoys a positive, memorable experience in a retail environment.

Key Responsibilities

• Welcome and assist customers in a friendly, professional manner
• Provide accurate and detailed information about products and services
• Resolve customer inquiries with a positive and solution-focused approach
• Maintain a clean, organized, and inviting retail or event space
• Support brand goals by building relationships and encouraging product engagement
• Collaborate with team members to meet service and performance objectives

Qualifications

• Previous experience in customer service, retail, or brand representation is an asset, but not required
• Strong communication and interpersonal skills
• Professional, approachable, and customer-focused attitude
• Ability to work in a fast-paced and team-oriented environment
• Willingness to learn about new products, services, and brands

What We Offer

• Opportunities to work with leading retail brands
• A supportive, collaborative, and inclusive work environment
• Performance-based incentives and recognition
• Ongoing training and career development opportunities

How to Apply

If you are passionate about helping customers, enjoy building relationships, and want to work in a role that values professionalism and service excellence, we would love to hear from you. Please submit your application directly through LinkedIn.

Distinct Vancouver is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace.

Job Description

TalentSphere Staffing Solutions is partnered with one of the most trusted names within the HVAC space in North America. Our client is a manufacturer & distributor and carries one of the most comprehensive product lines in the industry. We are looking for a new Customer Service Rep for their Surrey office.

You'll be responsible for preparing proposals, processing and tracking orders, and providing exceptional customer service. If you're organized, proactive, and eager to grow within a thriving industry, we'd love to hear from you.

Salary Range - $60,000-$65,000

Key Responsibilities

• Support Project Managers, and Sales staff with administrative tasks

• Process customer orders and coordinate resolution of discrepancies

• Track shipments and provide customers with timely updates and ETAs

• Notify customers upon order arrival via email or phone

• Assist estimators with pricing for bid submissions

• Prepare and submit technical documentation (submittals)

• Provide excellent customer service and foster long-term client relationships

• Participate in customer-facing events, including open houses, lunches, and sporting events

• Stay current on product offerings and industry developments through self-learning and manufacturer training

• Perform other duties as assigned by the manager

Required Skills & Experience

• Minimum 3 years of relevant experience is preferred

• Strong communication and interpersonal skills

• Professional, friendly, and confident when representing the company

• Post-secondary education (College or University) preferred

• Self-motivated, resourceful, and eager to learn

• Ability to adapt to changing priorities and work independently

• Strong attention to detail and organizational skills

What's in it for you?
The opportunity to develop your career with a highly respective industry leader within North America. A culture that puts teamwork and customer service as their focus, and invests in the long-term success of their employees.

This position comes with a competitive compensation package including a pension plan, and a comprehensive benefits package. If this position is appealing to you, then please submit your resume (in word-doc form) to Only candidates legally entitled to work in Canada will be considered

Job Description

We're seeking a Showroom Representative to join our client, a leading manufacturer of natural quartz surfaces, known for their commitment to quality, innovation, and customer satisfaction. This role is based in their Burnaby showroom and offers a dynamic, client-facing environment with opportunities for growth and development.

What We Offer:

• Salary: $19-$20/hour + 4% vacation pay
• Job Type: Full-time
• Location: Burnaby, BC V5J 3H6
• Enjoy a permanent, full-time position with long-term career potential.
• Work with a supportive and collaborative team
• Gain valuable experience in a design-driven showroom where service excellence is key.

What You’ll Do:

• Greet and assist walk-in customers with professionalism and warmth.
• Provide product information and support to customers and internal sales teams.
• Maintain a clean, organized, and visually appealing showroom.
• Coordinate with warehouse and logistics teams to ensure timely order fulfillment.
• Handle customer inquiries, resolve issues, and ensure a positive experience.
• Support administrative tasks such as order entry, invoicing, and inventory tracking.
• Uphold company standards for customer service and showroom presentation.

What We’re Looking For:

• Previous experience in customer service, retail, or showroom environments.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced setting.
• Basic computer skills (SAP, MS Office, or similar systems are a plus).
• A proactive, team-oriented mindset with a passion for helping others.
• Ability to lift up to 30 lbs occasionally and stand for extended periods.

Our team is eager to connect with candidates who meet the job requirements. If this sounds like a fit for you, we invite you to apply today! Interested candidates can send their resumes directly to

Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly.

Drake International is an equal opportunity employer and champions accessibility, inclusivity and diversity in the workplace. We are committed to providing accommodation for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact your Branch Representative.