170 Customer Service jobs in North Vancouver

Location:
th Ave, Surrey, British Columbia V4N3P9 Canada
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companyu2019s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ''Hire Fast, Pay Fast.'' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramseyu2019s SmartDollar Program
Customer Service Representative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Clean the lot
Customer Service Representative Minimum Qualifications:
Valid driveru2019s license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (u201cU-Haulu201d), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

**Why Choose Us:**
We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
+ Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
+ Accepting payments from customers, researching customer billing inquiries and updating customer account information.
+ Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
**What We Need From You:**
+ 2 years of high-volume Customer Service experience
+ Experience with Microsoft Word, Excel and Outlook
+ Excellent verbal and written communication skills
**What You'll Get From Us:**
+ Competitive Wages
+ Retirement Plan with company match; let us help you save for your future
+ Benefits; Medical, Dental, Vision
+ Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
+ Insurance: Life, Short Term/Long Term Disability
**_Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance._**
**_We thank all applicants for their interest but advise only those selected for an interview will be contacted._**

Job Title: Service Representative
Job Description
We are seeking a dedicated and proactive Service Representative to join our team in Langley. As a Service Representative, you will play a crucial role in supporting company growth by maintaining client accounts and overseeing daily dispatch operations.
Responsibilities
+ Make outbound and receive inbound calls to clients.
+ Ensure field team members are dispatched correctly and arrive on time.
+ Assist day-to-day operations across multiple functions such as sales, operations, and estimating, including scheduling.
+ Build and manage a diverse sales pipeline aligned with company goals.
+ Maintain regular client contact throughout the sales cycle to ensure organized service.
+ Act as the primary contact for client inquiries, requests, and escalations, resolving issues promptly.
+ Monitor customer satisfaction, conduct regular check-ins, and identify improvement areas.
+ Strengthen client relationships to secure continuous growth and position the company as the provider of choice.
+ management as needed.
+ Lead strategic planning and forecasting to expand revenue and drive sustainable growth.
+ Identify and secure new clients through networking, referrals, and market scouting.
+ Collaborate with operations and TMP teams to ensure seamless service delivery.
+ Monitor industry trends and competitor activities and share insights to adjust strategies.
+ Manage CRM data to track activities and prioritize opportunities.
+ Respond to client and Field Team calls/emails, addressing requirements and safety concerns.
+ Coordinate and reassign Field Team resources based on client needs and skillsets.
+ Maintain and update records of clients, subcontractors, and Field Team certifications.
+ Communicate reminders, updates, and schedule changes to the Field Team.
+ Manage conflicts and resolve issues quickly in alignment with company values.
Essential Skills
+ 1 year of B2B sales experience (outside/inside).
+ Proven success in sales, quantifiable through metrics/numbers.
+ Proficiency in CRM software and basic MS Office.
Additional Skills & Qualifications
+ Project management skills.
+ Post-secondary education in sales, business, or marketing.
+ Experience with Monday.com/CRM.
+ Construction experience.
Work Environment
The position operates Monday to Friday, from 9:00 AM to 5:30 PM with some flexibility. Initially, work will be conducted in-office for five days, with potential flexibility for personal needs. The role includes on-site or road visits to clients. Personal Protective Equipment (PPE) such as boots, vests, and hardhats will be provided. Access to transit and parking is available.
Job Type & Location
This is a Permanent position based out of Surrey, British Columbia.
Pay and Benefits
The pay range for this position is $ - $ /yr.
Workplace Type
This is a fully onsite position in Surrey,BC.
À propos d'Aston Carter:
Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l'acquisition de talents, la chaîne d'approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre réseau expansif pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d'un grand nombre d'entreprises du Fortune 500. Nous sommes fiers d'avoir remporté le double diamant ClearlyRated Best of Staffing® pour notre service aux clients et aux talents.
Aston Carter est un employeur souscrivant au principe de l'égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l'âge, de la couleur, de la religion, des origines nationales, du statut d'ancien combattant, d'un handicap, de l'orientation sexuelle, de l'identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.
Si vous souhaitez faire une demande d'accommodement raisonnable, tel que la modification ou l'ajustement du processus de demande d'emploi ou d'entrevue à cause d'un handicap, veuillez envoyer un courriel à (% ) pour connaître d'autres options d'accommodement.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.