Customer Service Representative

Saint John's, Newfoundland and Labrador Armour Transportation Systems

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Job Description

Job Description

Job Description

Description

Join our Team Today!

Armour Transportation Systems is an award-winning, world-class transportation and logistics company. We are a Platinum member of Canada's Best Managed Companies and a Top Fleet Employer.

Founded in the early 1930s, Armour Transportation Systems has grown to be one of the largest trucking carriers in Canada, with 26 terminals, 4,000 pieces of equipment, nine maintenance facilities, over 750,000 square feet of warehouse space, and more than 2,000 team members.

Our vision is to be the dominant gateway between Atlantic Canada and the world, realizing profitable growth through leading transportation and logistics solutions, global partnerships, exceptional employees, and strategic acquisitions.

Armour Transportation Systems is currently seeking a Customer Service Representative in our St. John's, NL  location.

Position Overview: We are seeking a proactive and detail-oriented professional to join our team. In this role, you will collaborate with diverse teams, customers, and stakeholders to optimize equipment and freight movement. You will play a pivotal role in driving operational excellence, ensuring accurate reporting, and enhancing the overall customer experience.

Key Responsibilities:

  • Partner with departments, terminals, and customers to address and eliminate barriers in equipment and freight movement.
  • Ensure timely and accurate performance reporting, volume forecasting, and scorecard updates.
  • Schedule and confirm pick-up and delivery appointments.
  • Conduct data entry with precision and attention to detail.
  • Maintain and update customer portals to reflect current and accurate information.
  • Respond proactively to customer needs, inquiries, and concerns with professionalism and urgency.
  • Continuously seek opportunities to enhance the customer experience.

Qualifications and Skills:

Essential Competencies:

  • Exceptional time management skills with the ability to multitask and meet deadlines in a fast-paced environment.
  • Self-motivated with strong analytical and decision-making abilities.
  • Effective communication and leadership skills, with the ability to inspire and guide teams.
  • Adept at analyzing situations, resolving conflicts, and negotiating win-win outcomes.
  • Knowledge of the transportation industry, including dispatch, dock operations, and equipment utilization, is a strong asset.

Technical Proficiencies:

  • Familiarity with the TruckMate System is an advantage.
  • Proficiency in Microsoft Office Suite, with the ability to create detailed reports in Word and Excel.
  • Strong typing and general computer skills.

Working Environment:

  • Fast-paced, dynamic work environment
  • High volumes of communication via email and phone.

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Work From Home

Paradise, Newfoundland and Labrador Spade Recruiting

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Job Description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Work From Home

St. John's, Newfoundland and Labrador Spade Recruiting

Posted today

Job Viewed

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Job Description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Work From Home

Mount Pearl, Newfoundland and Labrador Spade Recruiting

Posted today

Job Viewed

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Job Description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Work From Home

Conception Bay South, Newfoundland and Labrador Spade Recruiting

Posted today

Job Viewed

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Job Description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Saint John's, Newfoundland and Labrador Savers/Value Village

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Job Description

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Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

  • Comprehensive extended health care plans for full-time Team Members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
  • Paid time off from work for leisure or other hobbies
  • A range of mental health services to assist you in managing daily life

161 Kenmount Rd, St. John's, NL A1B 3P9

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Customer Service Associate

Saint John's, Newfoundland and Labrador Savers/Value Village

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

  • Comprehensive extended health care plans for full-time Team Members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
  • Paid time off from work for leisure or other hobbies
  • A range of mental health services to assist you in managing daily life

161 Kenmount Rd, St. John's, NL A1B 3P9

This advertiser has chosen not to accept applicants from your region.
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Customer Service and Sales Support Representative

Saint John's, Newfoundland and Labrador AO GlobeLife

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Job Description

We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!

As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.

Core Responsibilities:

  • Respond to customer inquiries via phone, email, and video chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Provide product information and solutions to customers
  • Support the sales team with lead generation, data entry, and sales research
  • Identify and escalate potential sales opportunities to the sales team
  • Collaborate with internal teams to resolve customer issues and improve processes

Requirements:

  • Must be eligible to work in Canada
  • 1+ year of customer service and sales support experience
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong computer skills
  • Proficiency in Zoom
  • Ability to work collaboratively in a team environment
  • Full- time position available

Why Join Us:

  • Competitive Wage
  • Remote Work Advantage
  • Residual Income, Bonus Pay
  • Extended Health Insurance
  • Flexible Schedule

Language requirement: English

If you're a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let's deliver exceptional customer experiences and drive sales growth together!


Have Questions? Please email

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