75 Customer Service jobs in Winnipeg
Customer Service Representative
Posted 9 days ago
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Job Description
Are you passionate about helping others and providing outstanding customer service? We're looking for enthusiastic, motivated individuals to join our client's Contact Centre team as **Customer Service Representative** in **Winnipeg, MB** !
In this full-time role, you'll support customers through phone and digital channels by providing a variety of services and tailored banking guidance. If you enjoy problem-solving, connecting with people, and having a positive impact, this could be a great fit for you.
Please note: the anticipated start date for this position is August 5 th .
**What You'll Do:**
+ Deliver exceptional service by assisting with account transactions and requests (transfers, payments, term deposits, account updates, and more)
+ Provide knowledgeable advice to help clients choose the right financial products and services
+ Offer technical support for Internet Banking services
+ Handle a mix of inbound and outbound calls to support client needs and collaborate with other departments
**What We're Looking For:**
+ High school diploma with 1-3 years of related experience, or a combination of education and experience
+ Strong communication and active listening skills
+ A proven ability to meet or exceed sales goals
+ Excellent customer service, professionalism, and problem-solving abilities
+ Comfortable using Microsoft Word and Excel
+ Experience with a financial institution is an asset
+ Bilingualism is considered an asset
**Work Schedule:**
+ Full-time, rotating shifts within the hours of:
+ Monday to Friday: 8:00 AM - 8:00 PM
+ Saturdays: 8:00 AM - 4:00 PM
**Compensation & Benefits:**
+ Competitive hourly rate starting at $23.00/hr.
+ Variable compensation and matched pension plan
+ Comprehensive benefits package including:
+ 100% employer-paid benefits- health, dental and vision. A healthcare spending account etc.
If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further, and **apply today!**
_Why Kelly®?_
_As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined._
_About Kelly®_
_At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world._
_Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known._
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.
Customer Service Representative
Posted 17 days ago
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Job Description
Hi, we're HUB - a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.
When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you're ready for tomorrow.
**The Opportunity!**
As the **Customer Service Representative,** you will be the first point of contact to all clients and will be responsible for assisting clients via the phone, email or in person. Your duties will include but not limited to taking payments and conducting transactions for clients.
You will initially perform many of the assigned duties in this position and other duties, projects and responsibilities may be added over time as you become more capable. Your role is vital to the overall performance of the Business Operations and as such there is a requirement that you are committed and determined to succeed in this position.
+ Permanent **Part** **Time** career working out of our **Kildonan Place** branch location.
**What you will bring to the role -**
+ Level 1 Insurance License or willingness to obtain.
+ Motivated to help support a diverse team and contribute to a team environment.
+ Proactive and a self-starter with a keen attention to detail.
+ Demonstrated ability to communicate effectivity in both written and verbal.
+ Works well in a fast paced, client-focused environment.
+ Proficiency in windows-based computer systems.
**Why Join HUB?**
+ An exceptional, welcoming, and inclusive company culture.
+ Excellent compensation, benefits, RRSP match, referral incentives, and company perks.
+ Work flexibility.
+ Paid educational training and vast learning opportunities.
+ Room for advancement and growth within the organization.
**What makes us different than all the rest?**
**_Our Vision:_** To be everywhere risk exists - today and tomorrow. Helping protect what matters most.
**_Our Mission:_** To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.
**_Our Core Values:_**
+ **_Entrepreneurship_** _:_ We encourage innovation and educated risk-taking.
+ **_Integrity_** _:_ We do the right thing every time.
+ **_Teamwork:_** We work together to maximize results.
+ **_Accountability_** _:_ We measure and take responsibility for outcomes.
+ **_Service:_** We serve clients, communities, and colleagues.
Ready to join **HUB** and build a career in a rapidly growing industry? **Apply today** for the Auto Insurance Advisor opportunity at our **Kildonan Place** branch location!
_For those who join_ **_HUB_** _unlicensed, you will initially operate as a_ **_Customer Service Representative (CSR)_** _until licensing has been achieved._
Department Business Operations
Required Experience: Less than 1 year of relevant experience
Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Customer Service Representative
Posted today
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Job Description
Job Description
Description
Required immediately, our Local Winnipeg Branch is seeking an In-house Full-Time Customer Service Representative to join the team!
FLOFORM Countertops is a Canadian company with its head office in Winnipeg, MB and has 16 branches and 5 manufacturing facilities located in Western Canada and the Pacific Northwest. FLOFORM manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada’s Best Managed Companies.
Position Summary:
The Customer Service Representative is responsible for providing a positive customer experience by qualifying, educating and selling our products lines as well as responding to general inquiries, processing orders, and promoting additional sales.
Desired Skills & Experience:
- High School Diploma with 1-2 years customer service experience
- Basic computer skills with experience using Microsoft Office products and ability to learn other software programs
- Ability to solve problems as they arise
- Clean criminal record
- Basic mathematical skills
- Strong organizational skills, with attention to detail
- Ability to handle challenging situations with diplomacy and respect
- Excellent verbal and written communication skills
- Enjoy working in a challenging, fast paced environment
Duties and Responsibilities:
- Ability to work in a team sales environment
- Assists customers in person, by email or on the telephone
- Maintains a current price list and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
- Processes orders and accepts payment from customers made over the telephone or in person
- Inputs orders/quotes into the computer system and confirms availability of product
- Responds to customer inquiries and coordinating activities with other departments as necessary; escalates complaints to supervisor as required.
- Assists customer in the selection of product
- Maintains customer service records
- Establishes proactive communication with customers to ensure understanding of product ordered
- Handles quality and service issues to develop/maintain customer loyalty
- Ensures orders are priced accurately and invoices are issued promptly
- Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s)
- Participate in inventory
- Keeps the showroom clean and sets up displays as needed
- Will also assist with general labour tasks including loading/unloading merchandise, deliveries
- Other duties as assigned
FLOFORM is proud to offer the successful candidate:
- Competitive Wages
- Medical and Dental
- RRSP Matching
- Paid Sick Time
FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our customers the best countertop purchasing experience available.”
Should this opportunity be of interest to you, contact us today!
Submit a resume at
We look forward to meeting you!
To learn more about us we encourage all applicants to visit our website at
We are an Equal Opportunity Employer.
Customer Service Representative (CSR)
Posted today
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Job Description
Job Description
Are you experienced in the customer service and sales field and looking to utilize your customer-centric approach to business development? We are one of the Saskatoon region's leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results and exceeding expectations in a vastly growing consulting industry. Utilizing this customer-centric and consultative approach is a cornerstone of how our Customer Service Representative and sales team work together to create a dynamic, diverse, and collaborative workspace.
We emphasize our employee’s goals, growth, and leadership development to foster this atmosphere. As part of our Customer Service Representative team, you would become an expert in all areas of consulting, customer service, sales, and leadership development. The ideal candidate is undeniably dedicated to advancing our core mission of innovation and inclusiveness. The right candidate for our Customer Service Representative role is also a communications expert, empathetic towards people, and is exceptional at delivering results on behalf of our renowned clientele. If you are confident and possess these traits, joining our Customer Service Representative and sales team would be ideal for you.
As A Customer Service Representative, You Will Be Responsible To:
- Articulate the features and benefits of our client’s products and services directly to our customers and possess the knowledge to answer any additional questions they may have
- Build rapport and long-lasting relationships with our customers to help ensure repeat business and brand loyalty
- Complete the sales process with any qualifying customer who meets the client’s parameters and maintains the ability to lead with the client brand, not discounts
- Support the rest of our Customer Service Representatives and Sales teams with remaining daily responsibilities including but not limited to, compliance, product delivery tracking, and quality assurance
- Drive customer engagement and satisfaction from initial contact through the point of sale to delivery of products to further help scale acquisition growth and longevity
- Effectively and efficiently communicate with customers to handle all inquiries, resolve issues, and overturn any objections while completing the sales process
What We Look For In Our Customer Service Representative:
- 1 year of experience in an entry-level or introductory position within the field of customer service and/or sales is preferred
- A self-motivated individual dedicated to utilizing their existing skills and have a student mentality to learn new skills
- Strong leadership skills and capability to mentor other members of the Customer Service Representative and sales teams
- Exceptional communication skills, both written and verbal
- Tenacious and dedicated to reinforcing the core values of unbelievable customer support
Perks Of Working With Our Firm:
- Travel opportunities, both locally and internationally
- Leadership development workshops and conferences across the country (in-person & virtual)
- Engagement opportunities to enhance our team's collaborative culture
**Please note: This is an entry-level role that requires daily travel to our onsite Winnipeg, MN office location. Local candidates are encouraged to apply.
Customer Service Representative (Counter Sales)
Posted 17 days ago
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Job Description
**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Process payments for cash account customers.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to sales counter with walk in and telephone inquiries.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree (U.S.)/College Diploma (Canada) preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
#LI-HD1
Customer Service Representative - Work From Home
Posted today
Job Viewed
Job Description
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Customer Service Representative - Work From Home
Posted today
Job Viewed
Job Description
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
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Customer Service Representative - Work From Home
Posted today
Job Viewed
Job Description
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Pharmacy Data Specialist/Customer Service Representative
Posted today
Job Viewed
Job Description
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or you're ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded. We offer competitive pay, full benefits, and a work-life balance.
Why this role is important?
Why is this role important :
As a Pharmacy Data Technician, you will use your Pharmacy Assistant expertise within the pharmacy industry to specialize in the inputting of prescriptions into MediSystem Pharmacy's pharmacy computer system.
Along with the accurate processing of the patient/resident prescriptions, changes, and refills, you will also be responsible for entering and updating patient/resident electronic records.
You will use your strong communication skills to discuss important information between colleagues and external partners (physicians/nurses located at the long-term care facility), as it relates to the patient/resident prescriptions and their profiles.
What you'll do:
- Retrieve faxed or electronic physician's orders, prescriptions or requests for prescription refills
- Enter prescriptions, refills and prescription changes into the patient's record
- Create new patient profiles and maintain existing patient records on the MediSystem database
- Prepare prescription label printouts
- Perform ad hoc tasks as required
- Commitment to promoting a workplace of inclusiveness and belonging
- Answer and triage phone calls throughout the day
- Process medication refills on the pharmacy management software (Kroll)
- Perform outbound calls to obtain clarifications from clients
- Sort, file, and follow-up with pharmacy's paperwork to ensure regulatory compliance
- Use the pharmacy management software (KROLL) to ensure relevant documents are printed and delivered to clients
- Coordinate with other pharmacies to mediate prescription transfers
- Support other pharmacy teams, as required
What you bring:
- Excellent organization and time management skills
- Strong communication skills (both oral and written)
- Self-motivated with a passion for providing high quality client services and building relationships
- Strong computer skills with the ability to navigate through a variety of computer systems quickly
- Accurate and efficient data entry skills and attention to detail (for the entry of prescriptions)
- To help you stand out, any or all of the following are preferred:
- An Undergraduate degree from an accredited university with a focus in the areas of science and/or a
- Pharmacy related diploma/certificate is preferred
- Previous work experience using Kroll is an asset
- Previous work experience / knowledge with weekly dispensing either in multi-dose packaging or compliance packaging is an asset
This role requires employees to be flexible to work a variety of shifts during the business' hours of operations, which include occasional weekend shifts and statutory holidays
Employment Type:
Full time
Type of Role:
Regular
Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
ENSS #MB