62 Customer Support Staff jobs in Oshawa

Job Title:

Customer Service Representative (On-Site)

Job Description

The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.

Title: Customer Service Representative

Location: Oshawa, Ontario

JOB DESCRIPTION

The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces ,” “Best Company Culture ,” and “Best Companies for Career Growth ” awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!

As a Customer Service Representative , you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE 

As a Customer Service Representative , you’ll:

• Welcome customers to the brand and our variety of products
• Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally
• Assist in correcting billing concerns.
• Assist customers with navigation and roadside assistance or vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs
• Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:

• 1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial
• A High School Diploma (or equivalent)
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Computer proficiency (including knowledge of windows-based application)
• The flexibility to work a minimum of a 40-hour work week. Currently, we are not hiring students

WHAT’S IN IT FOR YOU
 

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

• The base salary range for this position is $17.75 - $22.19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan , paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay "early," when you want it
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey 
• A modern, state-of-the-art office setting with advanced technologies and a great team
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU! 
 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Location:

CAN Oshawa

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.

Job Title:
Customer Service Representative (On-Site)
Job Description
The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.
Title: Customer Service Representative
Location: Oshawa, Ontario
**JOB DESCRIPTION**
The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces ( ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!
As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Customer Service Representative, you'll:
+ Welcome customers to the brand and our variety of products
+ Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally
+ Assist in correcting billing concerns.
+ Assist customers with navigation and roadside assistance or vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:
+ 1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial
+ A High School Diploma (or equivalent)
+ Proficiency in fast-paced multi-tasking
+ Eagerness to learn new technologies
+ Computer proficiency (including knowledge of windows-based application)
+ The flexibility to work a minimum of a 40-hour work week. Currently, we are not hiring students
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
+ The base salary range for this position is $17.75 - $22.19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ A modern, state-of-the-art office setting with advanced technologies and a great team
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
CAN Oshawa
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.

Where will a UniFirst Career take you?

As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.

UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you’re family!

UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally.

Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you.

Are you a “people person' who loves delivering outstanding customer service?

We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to:

§ Handle telephone inquires and taking orders over the phone

§ Data entry

§ Provide inside support to sales representatives

§ Help resolve any customer issues regarding their account

§ Process credits and exchanges

§ Collection of Accounts Receivables

§ Receive 'walk-in' customers, i.e. show samples, measure, take orders

§ Assist in various telemarketing projects

The chosen individual will posses strong interpersonal skills and have a professional and pleasant telephone manner. The successful candidate is a strong team player and capable of working independently. He/she enjoys dealing with people and resolving problems. Experience on an AS400 system with some PC exposure is a definite asset.

UniFirst offers a Fleet of Benefits, 50+ to be exact !

· RRSP with Company Match

· Profit Sharing

· Health Insurance

· Employee Assistance Program

· Life Insurance

· Supplemental Life Insurance

· Long Term Disability

· Vacation

· Sick Time

· Paid Holidays

· Direct Payroll Deposit

· Tuition Reimbursement

· 30% Employee Discount

· Employee Referral Program

Qualifications
•High School Diploma or equivalent experience
•Microsoft Office (Word, Excel)
•Data Entry

UniFirst is Proud to be an Equal Opportunity Employer

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

Customer Service Representative - Ajax - UniFirst Canada
**Location:**
Ajax, Ontario
**Job ID**

**Where will a UniFirst Career take you?**
As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.
UniFirst is recognized on the **Forbes "Platinum 400 - Best Big Companies"** List. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a **family** run business. When you work for UniFirst, you're family!
UniFirst Corporation has a strong history of **promoting from within.** In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally.
Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you.
**Are you a "people person" who loves delivering outstanding customer service?**
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to:
§ Handle telephone inquires and taking orders over the phone
§ Data entry
§ Provide inside support to sales representatives
§ Help resolve any customer issues regarding their account
§ Process credits and exchanges
§ Collection of Accounts Receivables
§ Receive "walk-in" customers, i.e. show samples, measure, take orders
§ Assist in various telemarketing projects
The chosen individual will posses strong interpersonal skills and have a professional and pleasant telephone manner. The successful candidate is a strong team player and capable of working independently. He/she enjoys dealing with people and resolving problems. Experience on an AS400 system with some PC exposure is a definite asset.
**UniFirst offers a Fleet of Benefits, 50+ to be exact** !
· RRSP with Company Match
· Profit Sharing
· Health Insurance
· Employee Assistance Program
· Life Insurance
· Supplemental Life Insurance
· Long Term Disability
· Vacation
· Sick Time
· Paid Holidays
· Direct Payroll Deposit
· Tuition Reimbursement
· 30% Employee Discount
· Employee Referral Program
**Qualifications**
-High School Diploma or equivalent experience
-Microsoft Office (Word, Excel)
-Data Entry
**UniFirst is Proud to be an Equal Opportunity Employer**
UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or
call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.