Customer Support Specialist - AI Trainer

Burlington, Ontario DataAnnotation

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contract
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a *customer support specialist* to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.

Benefits:

* This is a full-time or part-time REMOTE position
* You’ll be able to choose which projects you want to work on
* You can work on your own schedule
* Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities:

* Come up with diverse conversations over a range of topics
* Write high-quality answers when given specific prompts
* Compare the performance of different AI models
* Research and fact-check AI responses

Qualifications:

* Fluent in English (native or bilingual level)
* A bachelor's degree (completed or in progress)
* Excellent writing and grammar skills
* Strong research and fact-checking skills to ensure accuracy and originality
* Previous experience as a Freelance Writer, Content Writer, Editor, Copywriter, Copy Editor, or those with experience in journalism and/or media is preferred but not required

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.

#INDCACW

Job Type: Contract

Pay: From $27.35 per hour

Work Location: Remote
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Customer Support Specialist - AI Trainer

Oakville, Ontario DataAnnotation

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Job Description

contract
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a *customer support specialist* to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.

Benefits:

* This is a full-time or part-time REMOTE position
* You’ll be able to choose which projects you want to work on
* You can work on your own schedule
* Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities:

* Come up with diverse conversations over a range of topics
* Write high-quality answers when given specific prompts
* Compare the performance of different AI models
* Research and fact-check AI responses

Qualifications:

* Fluent in English (native or bilingual level)
* A bachelor's degree (completed or in progress)
* Excellent writing and grammar skills
* Strong research and fact-checking skills to ensure accuracy and originality
* Previous experience as a Freelance Writer, Content Writer, Editor, Copywriter, Copy Editor, or those with experience in journalism and/or media is preferred but not required

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.

#INDCACW

Job Type: Contract

Pay: From $27.35 per hour

Work Location: Remote
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Burlington, Ontario Leggat Collision Centre

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Job Description

Job Description

Are you passionate about delivering outstanding customer service in the automotive industry? Do you thrive in a fast-paced, team-focused environment? Leggat Collision powered by CARSTAR is looking for a Customer Service Representative to be the welcoming face and first point of contact for our valued clients.

About Us

Established in 1922, Leggat Auto Group is a family-owned business with 11 dealerships across Southern Ontario. With over a century of experience, we are committed to providing exceptional automotive experiences to our community. Whether you're looking for your perfect vehicle, service, repairs, or parts, our team of over 600 dedicated employees is here to help you find solutions. At Leggat Auto Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers.

Exciting News from Leggat Collision!

We’re proud to announce that Leggat Collision is officially joining the CARSTAR family! This strategic move marks an exciting new chapter in our story, as we continue to build on over 100 years of automotive excellence. By partnering with CARSTAR—North America’s leading collision repair network—we're expanding our capabilities, increasing our efficiency, and enhancing the customer experience you’ve come to expect from the Leggat name

What does this mean for you?

  • The same trusted team and service
  • Enhanced technology and repair standards
  • Backed by CARSTAR’s nationwide warranty and network

Job Duties

  • Greet customers and manage service inquiries with professionalism and care
  • Schedule appointments and coordinate vehicle drop-off and pick-up
  • Communicate with insurance companies and assist with claims processing
  • Provide repair status updates and ensure timely delivery of vehicles
  • Maintain detailed customer records and follow up on service satisfaction
  • Collaborate with technicians and estimators to streamline workflow

Qualifications

  • Previous customer service experience (automotive or collision repair industry is an asset)
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a busy environment
  • Tech-savvy and comfortable with repair management software
  • Positive attitude and team spirit

Why Work for Leggat Auto Group:

  • Career Growth Potential with 12 Dealerships and 600 Employees strong
  • Drug, Dental and Extended Health Benefits
  • Travel, Life Insurance and AD&D
  • LifeWorks Employee Assistance Program (EAP)
  • Employee Recognition and Events
  • Employee Pricing on Vehicle Purchases and Parts and Services
  • Goodlife Membership Discounted Corporate Rate
  • Free Parking
  • Leggat Care Foundation, we support the communities in which we live and work
  • We represent 80% of the Car Manufacturer Brands

Additional Information:

Our Company proudly provides equal employment opportunities for all employees and applicants. We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!


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Customer Service Representative

Burlington, Ontario Farm Boy Inc.

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Job Description

Job Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

Job Description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities: 

  • Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
  • Have a passion for food and knowledgeably handle all customer questions or comments confidently.
  • Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
  • Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
  • Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.  
  • Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
  • Perform designated opening and closing procedures and offer assistance to other team members as requested.
  • May be requested to undertake other related duties on a periodic basis.
Qualifications

  • Superior customer service, organizational and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
  • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
  • Ability to work in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings and holidays.
  • Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

  • Required to stand for long periods of time during shift.
  • Required to lift, carry or handle heavy objects.
  • Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).


Additional Information

Accommodation is available upon request for applicants and employees with disabilities.

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Bilingual Customer Service Representative

Mississauga, Ontario Lawson Products

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**Bilingual Customer Service Representative**
**City:** Mississauga
**State/Province:** ON
**Country:** Canada
**Division:** Distribution
**Job ID:** 13636
We're looking for an English and French speaking Customer Service Representative to provide specialized customer service and administrative support to Lawson Products' sales representative and customers.
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. The hours are 9:30-6:00 Monday-Friday and will require 3 days in the office.
We offer a competitive benefits package that includes vision, dental, medical benefits and retirement benefits, as well as a paid holiday and PTO package.
**Responsibilities:**
+ Receives, investigates, documents, and responds accurately to all inquiries (via phone, fax, email and other internal systems) including orders, returns, shipment status, products, and invoices in accordance with established procedures.
+ Interacts with sales representatives and agents, customers and other internal departments on daily basis.
+ Performs order entry. Enters orders into Manual Order Entry system (MOE).
+ Inputs orders, modifies existing orders, and communicates as necessary to ensure internal data remains accurate. Verifies account balances as needed.
+ Answers product questions as first line of response. Provides part numbers from description of product. Translates new part numbers from old part numbers. Suggests product based upon customer requirements.
+ Facilitates resolution of transaction discrepancies and customer complaints to ensure both immediate and long-term resolution.
+ Expedites delivery per customer requests, and verifies orders are fulfilled on-time and per customer specifications. Researches and provides proof of delivery upon request.
+ Identifies variances including delivery dates, price, and order quantities, and initiates communication to the respective customer to ensure resolution.
+ Advise customers of the status of open items including but not limited to: order processing, product audits, routing, and quotes.
+ Ensures compliance with all federal and provincial/territorial laws as well as company policies with regards to restricted product availability. (e.g. hazardous materials)
+ Attends and participates in departmental training and communication meetings.
**Qualifications & Requirements:**
+ High School Diploma or GED with 3+ years' experience in an inbound call-center environment, or an equivalent combination of education and experience. Previous sales experience helpful.
+ Must be bilingual in both English and French.
+ Must possess strong analytical skills and have the ability to make sound decisions.
+ Previous customer service experience. Formal customer service soft skills training a plus.
+ Previous manufacturing/distribution and sales experience a plus.
+ Strong PC skills and proficiency in Microsoft Word, Outlook & Excel.
+ Able to write correspondence to customers and sales agents in a professional manner.
+ Able to maintain customer orientation and multi-task in a fast paced environment.
+ Aptitude for product knowledge - must become proficient with online catalog.
The hourly rate for this role is $20.29 - $23.87.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
This advertiser has chosen not to accept applicants from your region.

Bilingual Customer Service Representative

Mississauga, Ontario Lawson Products

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Job Description

**Bilingual Customer Service Representative**
**City:** Mississauga
**State/Province:** ON
**Country:** Canada
**Division:** Distribution
**Job ID:** 13684
We're looking for an English and French speaking Customer Service Representative to provide specialized customer service and administrative support to Lawson Products' sales representative and customers.
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. The hours are 9:30-6:00 Monday-Friday with 3 days in the office.
We offer a competitive benefits package that includes vision, dental, medical benefits and retirement benefits, as well as a paid holiday and PTO package.
**Responsibilities:**
+ Receives, investigates, documents, and responds accurately to all inquiries (via phone, fax, email and other internal systems) including orders, returns, shipment status, products, and invoices in accordance with established procedures.
+ Interacts with sales representatives and agents, customers and other internal departments on daily basis.
+ Performs order entry. Enters orders into Manual Order Entry system (MOE).
+ Inputs orders, modifies existing orders, and communicates as necessary to ensure internal data remains accurate. Verifies account balances as needed.
+ Answers product questions as first line of response. Provides part numbers from description of product. Translates new part numbers from old part numbers. Suggests product based upon customer requirements.
+ Facilitates resolution of transaction discrepancies and customer complaints to ensure both immediate and long-term resolution.
+ Expedites delivery per customer requests, and verifies orders are fulfilled on-time and per customer specifications. Researches and provides proof of delivery upon request.
+ Identifies variances including delivery dates, price, and order quantities, and initiates communication to the respective customer to ensure resolution.
+ Advise customers of the status of open items including but not limited to: order processing, product audits, routing, and quotes.
+ Ensures compliance with all federal and provincial/territorial laws as well as company policies with regards to restricted product availability. (e.g. hazardous materials)
+ Attends and participates in departmental training and communication meetings.
**Qualifications & Requirements:**
+ High School Diploma or GED with 3+ years' experience in an inbound call-center environment, or an equivalent combination of education and experience. Previous sales experience helpful.
+ Must be bilingual in both English and French.
+ Must possess strong analytical skills and have the ability to make sound decisions.
+ Previous customer service experience. Formal customer service soft skills training a plus.
+ Previous manufacturing/distribution and sales experience a plus.
+ Strong PC skills and proficiency in Microsoft Word, Outlook & Excel.
+ Able to write correspondence to customers and sales agents in a professional manner.
+ Able to maintain customer orientation and multi-task in a fast paced environment.
+ Aptitude for product knowledge - must become proficient with online catalog.
The hourly rate for this role is $20.29 - $23.87.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
This advertiser has chosen not to accept applicants from your region.

Transportation Customer Service Representative

Mississauga, Ontario Breakaway Staffing

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Job Description

Job Description

Full-time Customer Service Representative needed in Mississauga, ON. Previous work experience doing Customer Service within the Transportation/Logistics industry is required. Pay: $20.00/hour Shift: 9:30am-6:00pm Monday-Friday Responsibilities: - Taking calls/responding to customer inquiries/resolving issues/relaying to appropriate parties as required - Scheduling customer meetings - Daily, weekly, and monthly reports - Other administrative duties as required Qualifications: - High school diploma or equivalent - Strong Customer Service experience within the Transportation/Logistics industry - Strong office administration/data entry skills - Strong Microsoft Office knowledge - Experience with transportation software - Excellent communication skills (written and verbal) - Strong organizational skills - Strong problem-solving skills - High attention to detail - Able to work full-time Apply now! By applying to this position you agree to allow Breakaway Staffing to contact you via email, text, or phone call communication regarding this job application. Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.

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Customer Service Representative (Mississauga)

Mississauga, Ontario Domino's Pizza Canada

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Job Description

JOB DESCRIPTION

Hot job openings, fresh out of the oven!


We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities:


CSRs are primarily responsible for providing exceptional customer service, making great Domino’s Pizza products and maintaining cleanliness of the store. CSR’s at Domino’s work in a team environment making it important for them to be positive and productive team players. Every CSR plays a part in helping the store achieve its goals for customer service, sales growth, operational reviews and cost management.


Other responsibilities may include being a shift leader. Shift leaders are responsible for completing all shift tasks as laid out in the policies, manage other team members, balance finances and inventory and train team members. Shift leaders may be required to attend workshops to further develop their skills.


We expect the standard professionalism from our team members including arriving on time in complete uniform with a positive attitude. There are other duties a CSR may be asked to perform outside of the above description.


Who we are:

Our franchise group (Empire Pizza) operates many Domino's Pizza locations across Mississauga, Brampton, Hamilton, Orangeville, and Southwest Ontario. We love the communities we are fortunate to be in and this shows itself most obviously in our community involvement right down to the people we employ. We have a wonderful team that consistently achieves great results. We love to break boundaries and be leaders.


Our franchisee, Werner Lomker, was the reigning World's Fastest Pizza Maker from 2018-2022 (check out his most recent 2020 win here: -lomker/). We love competing and having fun and this starts right from the top!


We are very interested in growing with our team and providing opportunities for advancement internally. We can proudly say all of our current Assistant Managers and Store Managers joined our team as a CSR or delivery person. Our goal is for all of our team members to continue their journey with us or leave better equipped than they came.


Locations:

1) Meadowvale Domino’s (6750 Winston Churchill Blvd)

2) Kingsbridge Domino’s (20 Kingsbridge Garden Circle)

3) Central Domino’s (41 Dundas Street East)

4) Lakeshore Domino’s (1684 Lakeshore Rd W.)


Compensation and Benefits

Starting Wage: minimum wage

Health/Dental: We cover the cost of our single/individual plans for all full-time employees (3-month waiting period applies)

Other perks:

  • Food Discounts
  • Fitness Plan Discounts
  • Access to Management Training
  • Promotes Internally
  • Fun and Professional Work Environment
  • Team events and awards


Requirements

WHMIS, AODA, and Health & Safety Certificates (we can help direct you to these online certifications during the hiring process if you do not already have them!)


Domino's is an equal opportunity employer.



REQUIREMENTS
  • Motivated and driven by success and accomplishments
  • Time management skills
  • Thrives under challenging/stressful situations
  • Team player
  • Charismatic and high energy personality
  • Flexible schedule
  • Strong customer service skills


ABOUT THE COMPANY

Serving communities across Southern Ontario.

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Customer Service Representative (PM)

Mississauga, Ontario Lakeside Gas

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Job Description

*NOTE – applicants must be prepared to participate in the interview process via phone and/or video conference.*

INTERNAL JOB TITLE

Work Management Administrator (PM)

WORK HOURS

Mondays to Fridays from 11:30AM - 8:00PM

JOB DESCRIPTION

The role is dedicated to delivering exceptional service by ensuring accurate data entry, managing correspondence, maintaining records and filing systems, and providing reliable information to customers while upholding the accuracy of our databases.

PRIMARY RESPONSIBILITIES

  • Receive, process, and schedule requests for residential/commercial service as appropriate.
  • Maintain regular and consistent communication with Technicians and customers.
  • Respond to customer requests and schedule timely service appointments.
  • Issue correspondence per predetermined schedule.
  • Review work orders for accuracy and completeness.
  • Ensure accuracy in information transfer and coding of documentation.
  • Track and provide progress report on the status work assignments.
  • Correspond and investigate with the Technicians and Utility organizations for any errors.
  • Ensure filing is accurate and updated correspondence is available as necessary in support of records integrity.
  • Multitask efficiently using several Windows applications simultaneously to verify customer information, determine the root cause of any issue and provide the proper resolution.
  • Participate as needed in special department projects and other duties as assigned by department leaders.
  • Identify areas of improvement based on the organization's strategic direction within areas of responsibility.
  • Maintain workload at optimal productivity levels to improve operational efficiency.
  • Perform Lakeside standard and quality reviews.
  • Adhere to established training processes and procedures to ensure compliance with the quality management system and consistency within the department.

EDUCATION AND EXPERIENCE REQUIREMENT

  • Must have obtained a post-secondary diploma in Business Administration or equivalent.
  • 1-2 years of administrative and/or customer service experience.
  • Experience in office administration/office setting is an asset.
  • Must be well versed with working knowledge and experience with Microsoft Office Applications (Outlook, Excel, Teams etc.).

SKILLS AND KNOWLEDGE

  • Strong attention to details with excellent problem-solving skills.
  • Excellent communication and interpersonal skills for engaging with all parties including the management, staff and clients.
  • Proven ability to manage multiple tasks, prioritize workloads, and meet deadlines in a fast-paced environment.
  • Flexibility to adapt to changing priorities as per company policies and procedures.
  • Ability to work as a team and independently with minimal supervision.

WORKING AT A LAKESIDE LOCATION .

  • Flexibility is key; applicants must be open to working voluntary and mandatory extra hours and willing to work at a fast pace.
  • Extended periods of sitting
  • No travel

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

At Lakeside Gas Services, our belief is that diversity and inclusion are fundamental and integral part of its business innovation and growth.

We are committed to building diverse and inclusive teams within an equitable workplace for our staff to collaborate and bring their true selves to work. We also strive to provide an accessible candidate experience for our prospective staff with various abilities. Please let us know if you need any accommodations during the recruitment process. Lakeside continues to actively address and improve on issues of inequity and systemic bias to support our diverse talent, clients, and communities.

Company Description

For over 20 years, Lakeside Performance Gas Services Ltd. has been proudly serving the natural gas industry across Ontario and Quebec in partnership with top Utilities service providers. The company further excels in providing innovative solutions to its customers and extended group of clients. Headquartered in Mississauga with satellite offices throughout Ontario and Quebec, the company values its dedicated group of personnel who consistently provide customers with the highest level of support.

Company Description

For over 20 years, Lakeside Performance Gas Services Ltd. has been proudly serving the natural gas industry across Ontario and Quebec in partnership with top Utilities service providers. The company further excels in providing innovative solutions to its customers and extended group of clients. Headquartered in Mississauga with satellite offices throughout Ontario and Quebec, the company values its dedicated group of personnel who consistently provide customers with the highest level of support.

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Customer Service Representative - AI Trainer

Oakville, Ontario DataAnnotation

Posted today

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Job Description

contract
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a *customer service representative* to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.

Benefits:

* This is a full-time or part-time REMOTE position
* You’ll be able to choose which projects you want to work on
* You can work on your own schedule
* Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities:

* Come up with diverse conversations over a range of topics
* Write high-quality answers when given specific prompts
* Compare the performance of different AI models
* Research and fact-check AI responses

Qualifications:

* Fluent in English (native or bilingual level)
* A bachelor's degree (completed or in progress)
* Excellent writing and grammar skills
* Strong research and fact-checking skills to ensure accuracy and originality
* Previous experience as a Freelance Writer, Content Writer, Editor, Copywriter, Copy Editor, or those with experience in journalism and/or media is preferred but not required

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.

#INDCACW

Job Type: Contract

Pay: From $27.35 per hour

Work Location: Remote
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