132 Daily Operations jobs in Canada

Job Description

Business Operations Supervisor

Location: United Kingdom (Fully Remote)

Employment Type: Independent Contractor / Self-Employed

About the Role

We are seeking motivated, self-directed professionals to support and promote personal development programmes via digital platforms. This fully remote position is ideal for individuals passionate about mindset, performance, and personal growth who value flexible and autonomous work arrangements.

Key Responsibilities

• Engage with individuals interested in personal growth resources
• Provide clear guidance on available programmes
• Manage outreach, follow-ups, and scheduling using digital tools
• Participate in ongoing training to stay aligned with programme updates

What We Offer

• Flexible work schedule from any location
• Comprehensive training and ongoing mentorship
• Access to a supportive community focused on growth
• Performance-based compensation

Ideal Candidate

• Genuine passion for personal development
• Professional and confident communicator
• Well-organized and self-motivated
• Open to learning and adapting to new digital platforms

Additional Information

• Contract role with performance-based pay
• Leads are inbound or warm - no cold calling or pressure tactics
• Not a salaried or hourly role - best suited for independent professionals

How to Apply

If you are eager to contribute meaningfully to personal development and prefer autonomous work, please express your interest to learn more.

Job Description

Salary:

BUSINESS OPERATIONS COACH

Do you have a track record of building a successful contracting business or growing a strong division within a contracting company? Does the idea of turning your operational experience into powerful guidance for other business leaders excite you? Are you energized by deep conversations, big goals, and the "aha" moments that follow? Do you get fired up helping entrepreneurs set bold goals and build the systems to reach them?Are you ready to join a team who thrives on making a real impact and helping our Members succeed personally and professionally?Have you been looking to knowledge share and support a community of like minded driven, business owners?Are you passionate about leading, inspiring, and empowering high performers? Would you enjoy an advisory role within a team that doesn't get lost in a corporate work setting and away from the pressures of job site performance?

ABOUT BREAKTHROUGH ACADEMY

Breakthrough Academy specializes in helping high performing entrepreneurs in the contracting industry grow their businesses by implementing excellent operational systems into their companies. We believe in the unlimited potential of entrepreneurship and help our Members (customers) break through barriers and take their businesses to the next level.

Our proprietary training program brings systemization to a contracting companys operations, develops an entrepreneurs core business skills, and holds accountability to goals along a clear business plan.

Breakthrough Academy is now ten years old and growing rapidly, with over 1,000 business owners developing in the program, and an awesome team of 50 running the show. As we serve companies across the continent to level-up and systemize their operations, Breakthrough Academy itself has grown significantly, with 9 years of back-to-back revenue growth. To maintain focus on excellent Member experience, we are now hiring for the newest additions to our awesome team - professionals who have real-world industry experience and are excited to turn that knowledge into impact for hundreds of other business leaders.

This is where you come in.

THIS IS FOR YOU IF:

You have a natural ability to lead, influence, empower and hold people accountable
You come alive when you're guiding others toward clarity, confidence, and results
You build strong relationships and relate to people both virtually, through digital meetings, and in person at our flagship events
You gravitate towards a consultative approach and know when to use other leadership skills to influence change
You have a proven track record of strategic planning, financial management and executing to surpass targets
You have the ability to connect with senior leaders and build trust quickly
You have a genuine desire to help people shine and be their best
You have experience in supporting a company through a growth phase and you are energized by helping business owners systemize their operations
Youre incredibly resourceful, seek innovative solutions and demonstrate relentless tenacity
You have the ability to see the big picture in every situation and do a deep dive on specifics when necessary
You have a results based mindset, allowing you to uncover opportunities and empower others to take action that will lead to valuable improvements
You display a high level of emotional intelligence and demonstrate a high level of integrity and discretion in handling confidential information

IN THE ROLE, YOU WILL BE:

Working closely with high-performing entrepreneurs (Members) to take their business to the next level by providing powerful, personalized coaching through a combination of strategic coaching, systems implementation, and driving goal accountability
Utilizing the Contractor Growth Method and to teach business and executive skills to our Members by hand-picking the best tools, templates, and resources to make every group session impactful and high-value
Facilitating group meetings to share ideas and best practices with business owners while generating options to resolve their business challenges
Coaching business owners in one-on-one meetings to drive results by keeping Members focused, aligned, and making progress toward their big goals
Helping Members build out a bulletproof Master Business Plan (MBP); think Annual Plan, Budget, Sales Targets, Reporting Systems, Goal Frameworks, and more
Providing feedback and driving momentum by hosting annual and quarterly strategic reviews to help the Members stay on track and hit goals
Challenging Members on seeking a deeper understanding of specific business concepts, executive skills and behaviours
Launching new Members with impactful, energizing onboarding meetings
Championing the Member experience by owning the follow up process and staying connected through personalized emails, calls, and key touch points throughout the program
Collaborating with 20+ other coaches to develop best practices and contribute to the collective wealth of coaching resources
Attending and facilitating epic moments during our annual flagship event, the Winter Summit
Driving engagement by showing up at member-wide events, supporting vendor partnerships, and being a recognizable, trusted face in the Breakthrough Academy program.

image

EXPERIENCE REQUIRED

5+ years experience in an operations leadership role, or as an owner, within a successful contracting business of $3M-20M in annual revenue
-OR-
5+ years experience in managing project scopes, operations and budgets of $5M-40M within a larger contracting company
5+ years experience directly managing large cross-functional teams
Proven experience in building and leading management teams
Extensive experience working with and implementing systems and standardized processes in a business
Proven acumen in core business skillsets: financial management, recruitment, staff training, sales, strategic planning
Ability to present information engagingly in a digital facilitation environment
Experience in general contracting, painting, landscaping, roofing, electrical, HVAC

Nice to Have:

Proven ability to lead engaging large group facilitations; public speaking.

THE BENEFITS

An opportunity to make a serious impact - supporting growing businesses in achieving higher performance and exceptional results.
Be able to put the regular pressures of jobsite performance behind, in favor of an advisory lifestyle that empowers other leaders.
Be part of an inspiring community of 1,000+ business owners who value long term relationships that drive success.
Collaborate with a dynamic team of high-performing individuals at BTA, who thrive on teamwork and levelling up an industry.
Enjoy the flexibility of working within a team that embraces remote work opportunities.
Competitive salary, bonuses, and medical benefits and RRSP matching, with strong professional growth opportunities.
Cool travel perks in fun locations - our team events this year range from Caribbean beaches to peaceful BC hot springs!

If this sounds like you and you feel ready to take on an awesome new adventure, use the application form below and let us know why youd be a great fit for our team!

We thank you for your time and interest. We will reach out directly to shortlisted applicants.

Job Description

Salary:

Job Summary

The Belleville Senators, the AHL affiliate of the Ottawa Senators, is looking for a Business Operations Coordinator. The Business Operations Coordinator is responsible for all business operations support including event, box office and retail operations. This will include cash management and as related analysis and reporting as per the Manager of Business Operations.

Essential Duties & Responsibilities

• Gameday day operations management with internal (ushers, FT staff) and external (security, police, first responders) stakeholders.
• A focus on customer service and ensuring the best guest experience possible.
• Assist with ticket operations including building, updating, monitoring tickets in Ticketmaster and Archtics; will also help to manage staff in box office and assist as needed with game day box office needs
• Assist with retail operations including retail store, online and in game along with retail inventory reporting and updating
• Cash Management (including Bank Deposits) for entire organization including but not limited to; Merchandise, Box Office, In game activations.
• Payroll and scheduling for all part time staff (merchandise, operations, box office, game day)

Other

• Willingness to work some evening and weekends (for games and other events) as required
• Other Duties as required

Job Requirements

• Customer service experience.
• Experience in retail or inventory management considered an asset
• Experience managing staff considered an asset
• Knowledge of banking, expense/invoice processing
• Strong Excel skills
• Ability to take initiative and work independently
• Able to work under pressure and meet deadlines
• Effective interpersonal, and oral communication skills
• Excellent attention to detail
• Strong organizational skills
• Has potential to grow and assume more responsibility as position develops
• Team player

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at if you require disability-related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

Job Description

Salary:

BUSINESS OPERATIONS COACH - PAINTING

• Do you have a track record of building a successful painting business or growing a strong division within a large painting company?
• Does the idea of turning your operational experience into powerful guidance for other business leaders excite you?
• Are you the kind of painting leader who understands how to scale operations while maintaining quality standards and a strong team culture?
• Are you energized by deep conversations, big goals, and the "aha" moments that follow?
• Are you ready to join a team who thrives on making a real impact and helping our Members succeed personally and professionally?
• Have you been looking to knowledge share and support a community of like minded driven, business owners?
• Are you passionate about leading, inspiring, and empowering high performers?
• Would you enjoy an advisory role within a team that doesn't get lost in a corporate work setting and away from the pressures of jobsite performance?

ABOUT BREAKTHROUGH ACADEMY

Breakthrough Academy specializes in helping high performing entrepreneurs in the contracting industry grow their businesses by implementing excellent operational systems into their companies. We believe in the unlimited potential of entrepreneurship and help our Members (customers) break through barriers and take their businesses to the next level.

Our proprietary training program brings systemization to a contracting companys operations, develops an entrepreneurs core business skills, and holds accountability to goals along a clear business plan.

Breakthrough Academy is now ten years old and growing rapidly, with over 1,000 business owners developing in the program, and an awesome team of 50 running the show. As we serve companies across the continent to level-up and systemize their operations, Breakthrough Academy itself has grown significantly, with 9 years of back-to-back revenue growth. To maintain focus on excellent Member experience, we are now hiring for the newest additions to our awesome team - professionals who have real-world industry experience and are excited to turn that knowledge into impact for hundreds of other business leaders.

This is where you come in.

THIS IS FOR YOU IF:

• You have a natural ability to lead, influence, empower and hold people accountable
• You come alive when you're guiding others toward clarity, confidence, and results
• You build strong relationships and relate to people both virtually, through digital meetings, and in person at our flagship events
• You gravitate towards a consultative approach and know when to use other leadership skills to influence change
• You have a proven track record of strategic planning, financial management and executing to surpass targets
• You have the ability to connect with senior leaders and build trust quickly
• You have a genuine desire to help people shine and be their best
• You have experience in supporting a company through a growth phase and you are energized by helping business owners systemize their operations
• Youre incredibly resourceful, seek innovative solutions and demonstrate relentless tenacity
• You have the ability to see the big picture in every situation and do a deep dive on specifics when necessary
• You have a results based mindset, allowing you to uncover opportunities and empower others to take action that will lead to valuable improvements
• You display a high level of emotional intelligence and demonstrate a high level of integrity and discretion in handling confidential information

IN THE ROLE, YOU WILL BE:

• Working closely with high-performing entrepreneurs (Members) to take their business to the next level by providing powerful, personalized coaching through a combination of strategic coaching, systems implementation, and driving goal accountability
• Utilizing the Contractor Growth Method and to teach business and executive skills to our Members by hand-picking the best tools, templates, and resources to make every group session impactful and high-value
• Facilitating group meetings to share ideas and best practices with business owners while generating options to resolve their business challenges
• Coaching business owners in one-on-one meetings to drive results and develop their leadership capabilities by keeping Members focused, aligned, and making progress toward their big goals
• Helping Members build out a bulletproof Master Business Plan (MBP); think Annual Plan, Budget, Sales Targets, Reporting Systems, Goal Frameworks, and more
• Coaching around production rate knowledge, seasonality and scaling up or down with the changing seasons
• Supporting Members in understanding material and vendor Management like paint pricing, supplier relationships, and how material choices impact profitability
• Providing feedback and driving momentum by hosting annual and quarterly strategic reviews to help the Members stay on track and hit goals
• Challenging Members on seeking a deeper understanding of specific business concepts, executive skills and behaviours
• Launching new Members with impactful, energizing onboarding meetings
• Championing the Member experience by owning the follow up process and staying connected through personalized emails, calls, and key touch points throughout the program
• Collaborating with 20+ other coaches to develop best practices and contribute to the collective wealth of coaching resources
• Attending and facilitating epic moments during our annual flagship event, the Winter Summit
• Driving engagement by showing up at member-wide events, supporting vendor partnerships, and being a recognizable, trusted face in the Breakthrough Academy program

EXPERIENCE REQUIRED

• 5+ years experience in an operations leadership role, or as an owner, within a successful residential/commercial painting business of $3M-20M in annual revenue
  -OR-
• 5+ years experience in managing project scopes, operations and budgets of $5M-40M within a larger painting company
• 5+ years experience directly managing large cross-functional teams
• Proven experience in building and leading management teams
• Extensive experience working with and implementing systems and standardized processes in a business
• Experience working with a large volume of small to medium sized jobs, involving multiple crews
• Experience drafting a large number of new and recurring contracts
• Proven acumen in core business skillsets: financial management, recruitment, staff training, sales, strategic planning
• Ability to present information engagingly in a digital facilitation environment

Nice to Have:

• Proven ability to lead engaging large group facilitations; public speaking

THE BENEFITS

• An opportunity to make a serious impact - supporting growing businesses in achieving higher performance and exceptional results.
• Be able to put the regular pressures of jobsite performance behind, in favor of an advisory lifestyle that empowers other leaders.
• Be part of an inspiring community of 1,000+ business owners who value long term relationships that drive success.
• Collaborate with a dynamic team of high-performing individuals at BTA, who thrive on teamwork and levelling up an industry.

• Enjoy the flexibility of working within a team that embraces remote work opportunities.
• Competitive salary, bonuses, and medical benefits and RRSP matching, with strong professional growth opportunities.
• Cool travel perks in fun locations - our team events this year range from Caribbean beaches to peaceful BC hot springs!

If this sounds like you and you feel ready to take on an awesome new adventure, use the application form below and let us know why youd be a great fit for our team!

We thank you for your time and interest. We will reach out directly to shortlisted applicants.

Job Description

Salary:

BUSINESS OPERATIONS COACH - ROOFING

• Do you have a track record of building a successful roofing business or growing a strong division within a roofing company?
• Does the idea of turning your operational experience into powerful guidance for
  other business leaders excite you?
• Have you been the one whos kept the crew moving, through rain, snow, and stacks of shingles, when others might have called it a day?
• Are you energized by deep conversations, big goals, and the "aha" moments that follow?
• Do you get fired up helping entrepreneurs set bold goals
  and
  build the systems to reach them?
• Are you ready to join a team who thrives on making a real impact and helping our Members succeed personally and professionally?
• Have you been looking to knowledge share and support a community of like minded driven, business owners?
• Are you passionate about leading, inspiring, and empowering high performers?
• Would you enjoy an advisory role within a team that doesn't get lost in a corporate work setting and away from the pressures of jobsite performance?

ABOUT BREAKTHROUGH ACADEMY

Breakthrough Academy specializes in helping high performing entrepreneurs in the contracting industry grow their businesses by implementing excellent operational systems into their companies. We believe in the unlimited potential of entrepreneurship and help our Members (customers) break through barriers and take their businesses to the next level.

Our proprietary training program brings systemization to a contracting companys operations, develops an entrepreneurs core business skills, and holds accountability to goals along a clear business plan.

Breakthrough Academy is now ten years old and growing rapidly, with over 1,000 business owners developing in the program, and an awesome team of 50 running the show. As we serve companies across the continent to level-up and systemize their operations, Breakthrough Academy itself has grown significantly, with 9 years of back-to-back revenue growth. To maintain focus on excellent Member experience, we are now hiring for the newest additions to our awesome team - professionals who have real-world industry experience and are excited to turn that knowledge into impact for hundreds of other business leaders.

This is where you come in.

THIS IS FOR YOU IF:

• You have a natural ability to lead, influence, empower and hold people accountable
• You come alive when you're guiding others toward clarity, confidence, and results
• You build strong relationships and relate to people both virtually, through digital meetings, and in person at our flagship events
• You gravitate towards a consultative approach and know when to use other leadership skills to influence change
• You have a proven track record of strategic planning, financial management and executing to surpass targets
• You have the ability to connect with senior leaders and build trust quickly
• You have a genuine desire to help people shine and be their best
• You have experience in supporting a company through a growth phase and you are energized by helping business owners systemize their operations
• Youre incredibly resourceful, seek innovative solutions and demonstrate relentless tenacity
• You have the ability to see the big picture in every situation and do a deep dive on specifics when necessary
• You have a results based mindset, allowing you to uncover opportunities and empower others to take action that will lead to valuable improvements
• You display a high level of emotional intelligence and demonstrate a high level of integrity and discretion in handling confidential information

IN THE ROLE, YOU WILL BE:

• Working closely with high-performing entrepreneurs (Members) to take their roofing business to the next level by providing powerful, personalized coaching through a combination of strategic coaching, systems implementation, and driving goal accountability
• Utilizing the Contractor Growth Method and to teach business and executive skills to our Members by hand-picking the best tools, templates, and resources to make every group session impactful and high-value
• Facilitating group meetings to share ideas and best practices with business owners while generating options to resolve their business challenges
• Coaching business owners in one-on-one meetings to drive results and develop their leadership capabilities by keeping Members focused, aligned, and making progress toward their big goals
• Helping Members build out a bulletproof Master Business Plan (MBP); think Annual Plan, Budget, Sales Targets, Reporting Systems, Goal Frameworks, and more
• Providing feedback and driving momentum by hosting annual and quarterly strategic reviews to help the Members stay on track and hit goals
• Challenging Members on seeking a deeper understanding of specific business concepts, executive skills and behaviours
• Launching new Members with impactful, energizing onboarding meetings
• Championing the Member experience by owning the follow up process and staying connected through personalized emails, calls, and key touch points throughout the program
• Collaborating with 20+ other coaches to develop best practices and contribute to the collective wealth of coaching resources
• Attending and facilitating epic moments during our annual flagship event, the Winter Summit
• Driving engagement by showing up at member-wide events, supporting vendor partnerships, and being a recognizable, trusted face in the Breakthrough Academy program.
  
  

EXPERIENCE REQUIRED

• 5+ years experience in an operations leadership role, or as an owner, within a successful roofing business of $3M-20M in annual revenue
  -OR-
• 5+ years experience in managing project scopes, operations and budgets of $M-40M within a larger roofing company that operated
• 5+ years experience directly building and managing large cross-functional teams
• Experience working with job sizes from 1,000 to 100,000+ across various roofing business models
• Strong understanding of safety and compliance standards around in house labour and subcontractors
• Proven experience leading and retaining a seasonal workforce and large crews in fast paced, hands on environment
• Experience working with and implementing systems and standardized processes in a business
• Proven acumen in core business skillsets: financial management, recruitment, staff training, sales, strategic planning
• Ability to present information engagingly in a digital facilitation environment

Nice to Have:

• Proven ability to lead engaging large group facilitations; public speaking.

THE BENEFITS

• An opportunity to make a serious impact - supporting growing businesses in achieving higher performance and exceptional results.
• Be able to put the regular pressures of jobsite performance behind, in favor of an advisory lifestyle that empowers other leaders.
• Be part of an inspiring community of 1,000+ business owners who value long term relationships that drive success.
• Collaborate with a dynamic team of high-performing individuals at BTA, who thrive on teamwork and levelling up an industry.

• Enjoy the flexibility of working within a team that embraces remote work opportunities.
• Competitive salary, bonuses, and medical benefits and RRSP matching, with strong professional growth opportunities.
• Cool travel perks in fun locations - our team events this year range from Caribbean beaches to peaceful BC hot springs!

If this sounds like you and you feel ready to take on an awesome new adventure, use the application form below and let us know why youd be a great fit for our team!

We thank you for your time and interest. We will reach out directly to shortlisted applicants.

Job Description

The Program Manager, Business Operations, oversees the business and financial affairs of the Scarborough Charter Secretariat, including financial resources, budgeting, purchasing, and personnel support, to advance the objectives of the Scarborough Charter and the key priorities of the Inter-Institutional Forum membership. The incumbent is responsible for ensuring the smooth operation of the core Secretariat functions, interpret and apply relevant policies, lead special projects as assigned, and contribute to other significant business and strategic planning initiatives of the Secretariat.

Reporting to the Executive Director, some of the key functions of the Program Manager include:

•    Coordinate the daily business and financial operations of the Secretariat, which include managing budgets, tracking expenses, preparing reports, and ensuring compliance with relevant policies and regulations

•    Oversee business operations, manage resources, and implement business practices, including monitoring, forecasting, and reporting against approved operating budgets

•    Build relationships with the Inter-Institutional Forum (Charter’s signatory members) across the country, specific to the administration of the annual membership dues, invoice management, and accounts reconciliation

•    Lead the purchasing and processing of goods and services at the Secretariat, ensure proper inventory management, and adhere to applicable procurement policies and procedures

•    Support the Scarborough Charter’s auditor regarding accounts review, internal controls, transactions, enterprise risk management, and other related requirements, in support of the annual audited financial statement process

•    Support the payroll system and staff expense claims, giving strong attention to details, due diligence, and excellence in business operations

•    Embody the professional practice of reporting and analysis, including preparation of reports, analyzing data, and providing useful insights to staff, Forum members, and Board leadership

•    Manage relationships with funders and other key partners, including presentation and providing relevant financial data and metrics to support new business cases and funding opportunities

•    Lead special projects relating to the business operations of the Secretariat, as determined by the Executive Director based on business needs and/or as directed by the Board of Directors

•    Support personnel planning, recruitment, and management, as determined and applicable  

•    Perform other related duties as assigned.

Your Qualifications and Experiences  

·    A degree or diploma in relevant fields, such as Business, Accounting, Mathematics, Statistics, Data Analysis, Project Management, Sciences, Engineering, or a related field

·    Working knowledge of business operations, such as accounting, finance, procurement, risk management, continuous improvement, and related policies and procedures

·    Professional designations and certifications in relevant areas (or working towards them), such as CMA, CRM, CBAP, PMP, LSSBB, etc, would be considered a strong asset

·    Demonstrated understanding of equity, diversity, inclusion and anti-racism issues, especially within sectors such as education, public service or community organizations, would be considered an asset

·    Experience in presenting business cases and/or reports with data components, at formal settings such as boards, committees, agencies, senior management, and related tables  

·    Excellent interpersonal and time management skills, including the ability to be creative, diplomatic, think logically, follow applicable organizational policies, and work independently and as part of a team

·    Please Note: Equivalencies to experiences and qualifications will be considered. Applicants are encouraged to provide information which may demonstrate equivalencies.

What We Offer and Working Requirements

·    A respectful, inclusive, collaborative, supportive, innovative and results-driven work environment, where you will be part of a new team driving change and creativity in support of the higher education sector

·    Physical work location is based in Ottawa (Carleton University), with room for hybrid work environment (meaning 3 days at the physical office, and 2 days from home office. Please note that this is not a fully remote position)

·    Vacation, pension plan, and extended health insurance and benefits based on individual staff needs and requirements

·    Salary is $75,000 - $85,000, with annual cost of living increments as operationally determined.

·    Expected start date is October 2025.

Launched in 2021 by a community of Canadian colleges and universities, the Scarborough Charter on Anti-Black Racism and Black Inclusion in Canadian Higher Education is more than an agreement among member institutions. It is a unifying and concrete undertaking to redress systems and structures of inequity, discrimination, marginalization, and exclusion in the higher education sector that disproportionately affect Black faculty, staff, students and visitors in the academy and their communities. The Scarborough Charter serves as a guide for concerted and principled action for enabling a more inclusive higher education sector and society in Canada and beyond. The Scarborough Charter was incorporated as a Canadian non-profit organization in April 2025 and is based in Ottawa, with currently 59 signatory members across Canada (51 universities and eight colleges).

Launched in 2021 by a community of Canadian colleges and universities, the Scarborough Charter on Anti-Black Racism and Black Inclusion in Canadian Higher Education is more than an agreement among member institutions. It is a unifying and concrete undertaking to redress systems and structures of inequity, discrimination, marginalization, and exclusion in the higher education sector that disproportionately affect Black faculty, staff, students and visitors in the academy and their communities. The Scarborough Charter serves as a guide for concerted and principled action for enabling a more inclusive higher education sector and society in Canada and beyond. The Scarborough Charter was incorporated as a Canadian non-profit organization in April 2025 and is based in Ottawa, with currently 59 signatory members across Canada (51 universities and eight colleges).

Job Description

Title: Senior Director, Business Operations

Department: Product Management

Revision Date: 7/29/2025

Location: Gatineau, QC

Level: M5

Company Overview

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit

Position summary:

The Senior Director of Business Operations is a strategic leader responsible for overseeing the entire proposal development lifecycle for complex, high-value bids—for federal, state/provincial, or municipal clients in the public safety industry. This role ensures the development and negotiating of compelling, compliant, and competitive proposals and contracts that align with company goals. The ideal candidate will have deep experience managing cross-functional proposal teams, optimizing proposal processes, negotiating contracts and mentoring staff to produce winning submissions.

Responsibilities:

• Lead and manage the proposal development process from pre-RFP planning through post-submission debriefs.
• Develop and implement proposal strategies, schedules, and resource plans to support business growth.
• Oversee a team of proposal professionals that work on large and small RFP opportunities.
• Collaborate with business development, operations, pricing, legal, contracts, and technical teams to produce high-quality, compliant proposals.
• Review and analyze RFPs/RFIs/RFQs in conjunction with sales to determine requirements and win strategies.
• Ensure proposals reflect the company’s brand, messaging, and value proposition.
• Develop standardized proposal templates, processes, and tools to improve efficiency and consistency.
• Conduct proposal reviews and provide quality assurance oversight.
• Be part of annual standard cost reviews and margin analysis.
• Provide the operational structure for new products and services.
• Track and report proposal metrics and outcomes to senior leadership.
• Stay current on industry trends, competitor tactics, and customer requirements.
• Support training and professional development of proposal staff.

Requirements:

• 10+ years of experience in proposal development/management, including 5+ years in a leadership or senior management role.
• Experience in the public safety sector (9-1-1 Call Handling)
• Ability to manage geographically dispersed proposal teams.
• Strategic thinker with a focus on continuous process improvement.
• High attention to detail and ability to manage multiple priorities simultaneously.
• Must be bi-lingual (English and French)
• Proven track record of managing and winning large-scale, complex proposals (e.g., government contracts, enterprise sales).
• Deep understanding of proposal development methodologies (Shipley, APMP, or similar frameworks).
• Strong project management, organizational, and time management skills.
• Excellent communication, writing, and editing abilities.
• Ability to lead and inspire cross-functional teams under tight deadlines.
• Experience with proposal tools such as Microsoft Office Suite, Adobe Acrobat, SharePoint, or proposal automation software.
• APMP certification (Foundation or above) is a strong plus.

Qualifications:

• Bachelor’s degree in Business, Communications, English, Marketing, or a related field.

Comtech Telecommunications Corp. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Titre : Directeur principal, Opérations opérationnelles

Département : Gestion des produits

Date de révision : 7/28/2025

Lieu : Gatineau (Québec)

Niveau : M5

Aperçu de l'entreprise

Comtech Telecommunications Corp. est une entreprise technologique mondiale de premier plan qui fournit des solutions de réseaux terrestres et sans fil, des services d'urgence 9-1-1 de nouvelle génération, des technologies de communications spatiales et par satellite et des capacités infonuagiques natives aux clients commerciaux et gouvernementaux du monde entier. Notre culture unique d'innovation et d'autonomisation des employés libère une passion sans relâche pour la réussite des clients. Avec de multiples installations situées dans des corridors technologiques aux États-Unis et dans le monde entier, Comtech tire parti de sa présence mondiale, de son leadership technologique et de ses décennies d'expérience pour créer les solutions de communication les plus innovantes au monde. Pour plus d'informations, veuillez consulter

Résumé du poste :

Le directeur principal des opérations commerciales est un leader stratégique chargé de superviser l'ensemble du cycle de vie de l'élaboration de propositions pour des soumissions complexes et de grande valeur, pour des clients fédéraux, étatiques, provinciaux ou municipaux dans le secteur de la sécurité publique. Ce rôle assure l'élaboration et la négociation de propositions et de contrats attrayants, conformes et concurrentiels qui s'alignent sur les objectifs de l'entreprise. Le candidat idéal aura une vaste expérience de la gestion d'équipes de propositions interfonctionnelles, de l'optimisation des processus de proposition, de la négociation de contrats et du mentorat du personnel pour produire des soumissions gagnantes.

Responsabilités :

• Diriger et gérer le processus d'élaboration des propositions, de la planification préalable à la demande de propositions jusqu'aux comptes rendus post-soumission.
• Élaborer et mettre en œuvre des stratégies, des calendriers et des plans de ressources pour soutenir la croissance de l'entreprise.
• Superviser une équipe de professionnels de la proposition qui travaillent sur des appels d'offres de grande et de petite envergure.
• Collaborer avec les équipes de développement des affaires, des opérations, de la tarification, des services juridiques, des contrats et des équipes techniques pour produire des propositions conformes et de haute qualité.
• Examiner et analyser les appels d'offres, les demandes de renseignements et les appels d'offres en conjonction avec les ventes afin de déterminer les besoins et de gagner des stratégies.
• Assurez-vous que les propositions reflètent la marque, le message et la proposition de valeur de l'entreprise.
• Élaborer des modèles, des processus et des outils de proposition normalisés pour améliorer l'efficacité et l'uniformité.
• Effectuer des examens des propositions et assurer la surveillance de l'assurance de la qualité.
• Participez aux examens annuels des coûts standard et à l'analyse des marges.
• Fournir la structure opérationnelle pour les nouveaux produits et services.
• Suivre les mesures et les résultats des propositions et les rendre compte à la haute direction.
• Restez au courant des tendances de l'industrie, des tactiques de la concurrence et des exigences des clients.
• Soutenir la formation et le perfectionnement professionnel du personnel des propositions.

Exigences :

• 10+ ans d'expérience dans l'élaboration et la gestion de propositions, dont 5+ ans dans un rôle de direction ou de haute direction.
• Expérience dans le secteur de la sécurité publique (traitement des appels 9-1-1)
• Capacité de gérer des équipes de propositions géographiquement dispersées.
• Penseur stratégique axé sur l'amélioration continue des processus.
• Grande attention aux détails et capacité à gérer plusieurs priorités simultanément.
• Doit être bilingue (anglais et français)
• Expérience avérée dans la gestion et l'obtention de propositions complexes à grande échelle (p. ex., contrats gouvernementaux, ventes d'entreprises).
• Compréhension approfondie des méthodologies d'élaboration des propositions (Shipley, APMP ou cadres similaires).
• Solides compétences en gestion de projet, en organisation et en gestion du temps.
• Excellentes capacités de communication, de rédaction et d'édition.
• Capacité à diriger et à inspirer des équipes interfonctionnelles dans des délais serrés.
• Expérience avec les outils de proposition tels que Microsoft Office Suite, Adobe Acrobat, SharePoint ou les logiciels d'automatisation des propositions.
• La certification APMP (Foundation ou supérieure) est un atout important.

Qualifications requises :

• Baccalauréat en affaires, communications, anglais, marketing ou dans un domaine connexe.

Comtech Telecommunications Corp. est un employeur qui souscrit au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine nationale, au handicap ou au statut d'ancien combattant protégé.