386 Data Centers jobs in Canada
Data Center Technician
Toronto, Ontario
Microsoft Corporation
Posted 2 days ago
Job Viewed
Job Description
As a **Microsoft Data Center Technician (DCT)** , you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.
**Responsibilities**
**Datacenter Operations**
+ Receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Develops and acquires a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
+ Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
+ Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type with guidance from experienced technicians. Seeks guidance from more experienced technicians on challenging or complex tickets.
+ Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.
**Datacenter Work Environment**
+ Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.
+ Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Encourages providing and responding to feedback received on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams
+ Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.
+ As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Managing Service**
+ Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
+ Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
+ Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.
+ Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.
**Physical Requirements**
+ Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders.
+ Frequent climbing of stairs and/or ramps.
+ Prolonged standing.
+ Occasional lifting 50lbs / 22.5kg.
+ Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device.
+ Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria.
+ Normal color vision for electrical work, defined via standard medical terms and applicable criteria.
**Service Delivery**
+ Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
+ Performs basic diagnostics and troubleshooting with guidance from experienced technicians and/or via standard procedures to identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Develops awareness of conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
+ Develops an understanding of effective execution order strategy(ies) for assigned tasks with assistance from experienced technicians or direct-line management. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
+ Learns about post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs). Learns about errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed.
+ Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures whilst seeking clarification and guidance from more experienced technicians as needed. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction with guidance.
**Working Conditions**
+ Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.
**Other:**
+ Embodies our culture and values
**Qualifications**
**Required Qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components OR equivalent experience.
+ Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
+ As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Other Requirements**
This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.
**Preferred Qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology OR equivalent experience.
**Data Center Technicians ATR-B** - The typical base pay range for this role across Canada is CAD $50,500 - CAD $74,200 per year.
Microsoft will accept applications for the role until October 11th, 2025.
Find additional pay information here: Canada Pay Information | Microsoft Careers ( is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.
**Responsibilities**
**Datacenter Operations**
+ Receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Develops and acquires a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
+ Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
+ Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type with guidance from experienced technicians. Seeks guidance from more experienced technicians on challenging or complex tickets.
+ Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.
**Datacenter Work Environment**
+ Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.
+ Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Encourages providing and responding to feedback received on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams
+ Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.
+ As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Managing Service**
+ Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
+ Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
+ Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.
+ Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.
**Physical Requirements**
+ Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders.
+ Frequent climbing of stairs and/or ramps.
+ Prolonged standing.
+ Occasional lifting 50lbs / 22.5kg.
+ Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device.
+ Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria.
+ Normal color vision for electrical work, defined via standard medical terms and applicable criteria.
**Service Delivery**
+ Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
+ Performs basic diagnostics and troubleshooting with guidance from experienced technicians and/or via standard procedures to identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Develops awareness of conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
+ Develops an understanding of effective execution order strategy(ies) for assigned tasks with assistance from experienced technicians or direct-line management. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
+ Learns about post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs). Learns about errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed.
+ Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures whilst seeking clarification and guidance from more experienced technicians as needed. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction with guidance.
**Working Conditions**
+ Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.
**Other:**
+ Embodies our culture and values
**Qualifications**
**Required Qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components OR equivalent experience.
+ Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
+ As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Other Requirements**
This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.
**Preferred Qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology OR equivalent experience.
**Data Center Technicians ATR-B** - The typical base pay range for this role across Canada is CAD $50,500 - CAD $74,200 per year.
Microsoft will accept applications for the role until October 11th, 2025.
Find additional pay information here: Canada Pay Information | Microsoft Careers ( is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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0
Data Center Technician
Toronto, Ontario
Microsoft Corporation
Posted 5 days ago
Job Viewed
Job Description
As a **Microsoft Senior Data Center Technician (DCT),** you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.
**Microsoft's Cloud Operations & Innovation (CO+I)** is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements of the Role: This job will require you to, among other things, occasionally climb ladders, frequently climb stairs and/or ramps, engage in prolonged standing, occasionally engage in lifting (up to 50lbs./22.5kg), occasionally engage in pushing or pulling (of up to 50-75lbs. / 22.5-34kg) that may be assisted or unassisted with an assistive device, and regularly and frequently exercise fine hand manipulation.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.
**Responsibilities**
**Datacenter Operations**
+ Receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Develops and acquires a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
+ Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
+ Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type with guidance from experienced technicians. Seeks guidance from more experienced technicians on challenging or complex tickets.
+ Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.
**Datacenter Work Environment**
+ Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.
+ Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Encourages providing and responding to feedback received on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams
+ Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.
+ As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Managing Service**
+ Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
+ Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
+ Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.
+ Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.
**Physical Requirements**
+ Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders.
+ Frequent climbing of stairs and/or ramps.
+ Prolonged standing.
+ Occasional lifting 50lbs / 22.5kg.
+ Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device.
+ Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria.
+ Normal color vision for electrical work, defined via standard medical terms and applicable criteria.
**Service Delivery**
+ Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
+ Performs basic diagnostics and troubleshooting with guidance from experienced technicians and/or via standard procedures to identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Develops awareness of conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
+ Develops an understanding of effective execution order strategy(ies) for assigned tasks with assistance from experienced technicians or direct-line management. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
+ Learns about post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs). Learns about errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed.
+ Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures whilst seeking clarification and guidance from more experienced technicians as needed. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction with guidance.
**Working Conditions**
+ Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.
**Other:**
+ Embodies our culture and values
**Qualifications**
**Required/minimum qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components 2+ years experience supporting IT equipment or related technology OR equivalent experience.
+ Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
+ As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Other Requirements**
This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.
**Preferred qualifications**
+ Associate's degree in Computer Science or related field and/or equivalent work experience AND 5+ years experience supporting IT equipment or related technology OR equivalent experience.
+ 2+ years experience working in a production, mission-critical 24x7x365 datacenter environment.
+ Applicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Foundation Certification (DCFC), Microsoft Certified Professional (MCP), Vendor-Specific Network Certifications.
**Data Center Technicians ATR-D -** The typical base pay range for this role across Canada is CAD $72,400 - CAD $114,200 per year.
Microsoft will accept applications for the role until October 9th, 2025.
Find additional pay information here: Canada Pay Information | Microsoft Careers ( is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
**Microsoft's Cloud Operations & Innovation (CO+I)** is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements of the Role: This job will require you to, among other things, occasionally climb ladders, frequently climb stairs and/or ramps, engage in prolonged standing, occasionally engage in lifting (up to 50lbs./22.5kg), occasionally engage in pushing or pulling (of up to 50-75lbs. / 22.5-34kg) that may be assisted or unassisted with an assistive device, and regularly and frequently exercise fine hand manipulation.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.
**Responsibilities**
**Datacenter Operations**
+ Receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Develops and acquires a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
+ Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
+ Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type with guidance from experienced technicians. Seeks guidance from more experienced technicians on challenging or complex tickets.
+ Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.
**Datacenter Work Environment**
+ Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.
+ Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Encourages providing and responding to feedback received on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams
+ Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.
+ As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Managing Service**
+ Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
+ Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
+ Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.
+ Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.
**Physical Requirements**
+ Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders.
+ Frequent climbing of stairs and/or ramps.
+ Prolonged standing.
+ Occasional lifting 50lbs / 22.5kg.
+ Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device.
+ Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria.
+ Normal color vision for electrical work, defined via standard medical terms and applicable criteria.
**Service Delivery**
+ Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
+ Performs basic diagnostics and troubleshooting with guidance from experienced technicians and/or via standard procedures to identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Develops awareness of conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
+ Develops an understanding of effective execution order strategy(ies) for assigned tasks with assistance from experienced technicians or direct-line management. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
+ Learns about post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs). Learns about errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed.
+ Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures whilst seeking clarification and guidance from more experienced technicians as needed. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction with guidance.
**Working Conditions**
+ Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.
**Other:**
+ Embodies our culture and values
**Qualifications**
**Required/minimum qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components 2+ years experience supporting IT equipment or related technology OR equivalent experience.
+ Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
+ As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Other Requirements**
This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.
**Preferred qualifications**
+ Associate's degree in Computer Science or related field and/or equivalent work experience AND 5+ years experience supporting IT equipment or related technology OR equivalent experience.
+ 2+ years experience working in a production, mission-critical 24x7x365 datacenter environment.
+ Applicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Foundation Certification (DCFC), Microsoft Certified Professional (MCP), Vendor-Specific Network Certifications.
**Data Center Technicians ATR-D -** The typical base pay range for this role across Canada is CAD $72,400 - CAD $114,200 per year.
Microsoft will accept applications for the role until October 9th, 2025.
Find additional pay information here: Canada Pay Information | Microsoft Careers ( is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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1
Data Center Technician
Microsoft Corporation
Posted 6 days ago
Job Viewed
Job Description
**_English text follows French._**
**Avis:** Avant de soumettre votre candidature, veuillez vous diriger en bas de la page et choisir le site que vous préférez English | FR - (au pied de page). Sélectionnez 'English ( ' si vous souhaitez communiquer uniquement en anglais, ou FR - Canada ( si vous préférez recevoir des communications écrites en anglais et en français.
En tant que **Technicien de Centre de Données (DCT)** **Québec City** chez Microsoft, vous serez chargé de préparer, configurer et effectuer les déploiements matériels. De plus, vous réaliserez des opérations de dépannage et de diagnostic sur les équipements, ainsi que des mises hors service de matériel pour des modifications simples et des renouvellements, conformément aux procédures opérationnelles standard. Cette opportunité vous permettra d'approfondir votre compréhension des processus et procédures standards des centres de données, de développer des compétences en mentorat tout en guidant vos collègues, de vous familiariser avec les procédures de sécurité et de gestion des données, et d'accélérer votre progression professionnelle.
Les opérations cloud et l'innovation (CO+I) de Microsoft constituent le moteur de nos services cloud. En tant que DCT au sein de CO+I, vous jouerez un rôle clé dans la livraison de l'infrastructure de base et des technologies fondamentales pour les services en ligne de Microsoft, notamment Bing, Office 365, Xbox, OneDrive et la plateforme Microsoft Azure. Le groupe CO+I met l'accent sur le développement personnel et professionnel de tous les employés et propose des opportunités de formation et de croissance, y compris des programmes de rotation de carrière, des formations et événements sur la diversité et l'inclusion, ainsi que des certifications professionnelles.
Notre infrastructure comprend un vaste portefeuille mondial de plus de 200 centres de données répartis dans 32 pays et des millions de serveurs. Notre fondation repose sur une équipe d'experts spécialisés qui travaillent à soutenir les services de plus d'un milliard de clients et 20 millions d'entreprises dans plus de 90 pays à travers le monde.
Avec la durabilité environnementale et l'optimisation au cœur de la conception et des opérations de nos centres de données, nous continuons à croître et à évoluer pour répondre aux exigences commerciales en constante évolution, consolidant ainsi la position de Microsoft en tant que fournisseur cloud de classe mondiale.
La mission de Microsoft est de permettre à chaque personne et à chaque organisation sur la planète d'accomplir davantage. En tant qu'employés, nous nous réunissons avec un état d'esprit de croissance, innovons pour autonomiser les autres et collaborons pour réaliser nos objectifs communs. Chaque jour, nous nous appuyons sur nos valeurs de respect, d'intégrité et de responsabilité pour créer une culture d'inclusion où chacun peut s'épanouir au travail et au-delà.
Exigences du poste : Ce travail vous demandera, entre autres, de grimper occasionnellement des échelles, de monter fréquemment des escaliers et/ou des rampes, de rester debout pendant de longues périodes, de soulever occasionnellement des charges (jusqu'à 50lbs / 22,5kg), de pousser ou tirer occasionnellement des charges (de 50 à 75lbs / 22,5 à 34kg) avec ou sans dispositif d'assistance, et d'exercer régulièrement et fréquemment une manipulation fine des mains.
Dans cet environnement, il se peut que vous soyez amené(e) à effectuer des déplacements professionnels pour soutenir d'autres zones métropolitaines de manière périodique, entre 0 et 25 % du temps.
**Notice:** Before you submit your application, please scroll-down and select the site of your choice **English | FR - Canada** (in the footer). Select English ( to communicate with us only in English, FR - Canada ( if you prefer to receive written communication from us in both English and French.
As a Microsoft **Data Center Technician (DCT)** **Québec City** , you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements of the Role: This job will require you to, among other things, occasionally climb ladders, frequently climb stairs and/or ramps, engage in prolonged standing, occasionally engage in lifting (up to 50lbs./22.5kg), occasionally engage in pushing or pulling (of up to 50-75lbs. / 22.5-34kg) that may be assisted or unassisted with an assistive device, and regularly and frequently exercise fine hand manipulation.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.
**Responsibilities**
**Opérations du Centre de Données**
+ Respecte les politiques, procédures et délais de l'unité commerciale du centre de données, avec l'accompagnement de techniciens expérimentés et/ou de la hiérarchie directe. Remonte les problèmes liés à la conformité ou aux activités d'assurance opérationnelle à la hiérarchie directe.
+ Traite les tickets assignés de manière efficace et conforme aux indicateurs clés de performance (KPI) pertinents selon le type de tâche, de façon autonome. Fournit des conseils et/ou assiste les techniciens moins expérimentés sur des tickets ou des tâches complexes, et escalade de manière appropriée les tickets difficiles ou complexes aux techniciens plus expérimentés si nécessaire.
+ Démontre une compréhension appliquée des processus et procédures standards pour la préparation, l'installation, le diagnostic, le dépannage, le remplacement et/ou la mise hors service des technologies et équipements informatiques du centre de données. Démontre une compréhension fondamentale des fonctions et des interactions entre l'infrastructure de câblage, le réseau, les serveurs et les équipements de stockage.
+ Examine les notifications de changement de processus (PCN) et développe une compréhension de leur impact sur l'exécution du travail ainsi qu'une sensibilisation aux changements dans son domaine d'activité et/ou celui des autres. Pose des questions lorsqu'il/elle ne dispose pas des informations nécessaires et peut fournir des retours sur les changements de processus aux techniciens expérimentés et/ou à la hiérarchie directe.
**Environnement de travail en centre de données**
+ Contribue à un environnement d'équipe positif et efficace en partageant des informations avec les autres équipes ou équipes de techniciens sur différents créneaux, en participant aux réunions d'équipe régulières, en posant des questions et en collaborant avec les autres équipes pour assurer une transition fluide et une passation efficace des tâches assignées. Fournit, reçoit et encourage les retours d'expérience sur les moyens d'améliorer l'efficacité du travail au sein de l'équipe, et adopte les meilleures pratiques partagées entre les équipes et les différents créneaux horaires.
+ Suit les formations obligatoires en matière de sécurité et de gestion des données tout en respectant les procédures et politiques associées, avec l'accompagnement d'autres techniciens. Peut accompagner des prestataires externes ou du support informatique sur site dans les centres de données ou les sites réseau. Prend les mesures appropriées et signale toute préoccupation ou incident lié à l'accès physique à la sécurité à la hiérarchie directe ou via les méthodes de signalement établies.
+ Participe aux briefings quotidiens sur la sécurité. Suit les formations obligatoires en matière d'environnement et de santé/sécurité (EHS), respecte les procédures de sécurité (par exemple : utilisation d'équipements, levage, risques électriques, utilisation d'échelles ou escaliers roulants), réalise les analyses de risques liées aux tâches (THA) requises, et utilise les équipements et les équipements de protection individuelle (EPI) appropriés pour les tâches assignées. Adopte et promeut une culture de la sécurité, en prenant des mesures proactives pour alerter les autres en cas de préoccupations, quasi-accidents ou incidents. Participe régulièrement aux processus et systèmes de signalement proactif des observations de sécurité.
+ Comme indiqué ci-dessus, ce poste implique des déplacements professionnels pouvant aller jusqu'à 25 %, ce qui signifie que vous pourriez être amené(e) à voyager ponctuellement dans le cadre de cette fonction.
**Gestion du Service**
+ Développe une compréhension des processus interfonctionnels du centre de données afin de soutenir les partenariats avec les parties prenantes internes et externes.
+ Suit les formations requises en lien avec les domaines d'activité et les charges de travail du poste (par exemple : réparation, déploiement, changement simple, mise hors service, environnement informatique critique) dans les délais impartis selon les directives de la hiérarchie directe. Observe les techniciens plus expérimentés pour acquérir une expérience pratique et une formation pertinente sur le terrain (OJT). Peut suivre des formations supplémentaires pour obtenir ou maintenir des certifications techniques ou industrielles pertinentes.
+ Escalade les problèmes et/ou demande conseil aux techniciens expérimentés ou à la hiérarchie directe concernant les interactions avec les clients.
+ Maintient une connaissance des indicateurs clés de performance (KPI) via les tableaux de bord et les systèmes de suivi, en vue des discussions mensuelles sur la performance individuelle, si nécessaire.
**Exigences physiques**
S'applique notamment, mais pas exclusivement, aux postes en centre de données basés aux États-Unis :
+ Montée occasionnelle d'échelles.
+ Montée fréquente d'escaliers et/ou de rampes.
+ Station debout prolongée. Levage occasionnel de charges de 22,5 kg / 50 lb.
+ Poussée ou traction occasionnelle de charges de 22,5 à 34 kg / 50 à 75 lb avec dispositif d'assistance.
+ Acuité visuelle normale (vision de près, de loin et périphérique avec correction), définie selon les termes médicaux standards et les critères applicables.
+ Vision des couleurs normale requise pour les travaux électriques, définie selon les termes médicaux standards et les critères applicables.
**Prestation de service**
+ Suit les procédures pour communiquer, signaler et escalader immédiatement tout incident technique ou lié à la sécurité dans le centre de données auprès de la hiérarchie directe. Peut participer à des appels de coordination (« bridge calls ») pour fournir des détails sur l'état de l'incident et exécuter les actions de suivi sur site selon les directives, si nécessaire.
+ Développe et applique une stratégie d'ordre d'exécution efficace pour les tâches assignées. Prépare, organise, installe et effectue les démarrages et arrêts de base du matériel (par exemple : baies, disques durs, commutateurs) selon des instructions écrites spécifiques fournies via des listes de contrôle, des guides, des processus standards, des courriels, des conseils de techniciens ou des directives de la direction. Peut effectuer certaines tâches en collaboration avec d'autres techniciens afin de respecter les procédures et exigences de sécurité.
+ Réalise des diagnostics et des dépannages et/ou utilise des procédures standards pour identifier rapidement et efficacement la ou les causes des problèmes techniques, et remplacer les composants défectueux dans les équipements réseau, de stockage ou de serveur, avec une perturbation nulle ou minimale pour le client et/ou l'activité. Reconnaît les conditions, circonstances et scénarios pouvant avoir un impact significatif sur le client ou l'entreprise dans l'environnement du centre de données.
+ Effectue directement les mises hors service, les changements simples (par exemple : mises à niveau de mémoire, réinstallation du système d'exploitation) et les renouvellements de câblage d'infrastructure, d'équipements réseau, de stockage et de serveurs, en suivant les procédures standards avec un minimum de supervision. Traite les dispositifs contenant des données (DBD) pour destruction ou confirme que tous les dispositifs concernés (par exemple : disques durs, disques SSD, cartes mémoire, etc.) contenus dans les équipements réseau, de stockage ou de serveur ont été identifiés pour éradication ou destruction.
+ Peut effectuer une vérification post-exécution de la mise à la terre, de l'organisation, de l'étiquetage et du câblage afin de s'assurer de la conformité avec tous les protocoles de sécurité, les standards de déploiement et les modèles de conception réseau planifiés (NDT), avec accompagnement. Peut identifier des erreurs dans les standards de déploiement ou les modèles de conception réseau (NDT) et les signaler aux techniciens ou spécialistes concernés pour coordonner les corrections nécessaires, avec accompagnement.
**Conditions de travail**
+ S'applique notamment, mais pas exclusivement, aux postes en centre de données basés aux États-Unis : travail pendant de longues périodes dans un environnement présentant des niveaux élevés de bruit ambiant, de chaleur et de lumière, en raison des équipements et des systèmes de ventilation nécessaires.
**Autres:**
+ Incarner notre culture ( et nos valeurs ( .
**Datacenter Operations**
+ Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
+ Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently. Provides guidance and/or assists less experienced technicians with complex tickets or tasks, and appropriately escalates challenging or complex tickets to more experienced technicians as needed.
+ Demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Demonstrates a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
+ Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.
**Datacenter Work Environment**
+ Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Provides, responds to, and encourages providing feedback regarding on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams.
+ Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.
+ Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.
+ As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Managing Service**
+ Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.
+ Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.
+ Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
+ Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
**Physical Requirements**
Applies to but is not limited to US-based Data Center roles:
+ Occasional climbing of ladders.
+ Frequent climbing of stairs and/or ramps.
+ Prolonged standing. Occasional lifting 50lbs / 22.5kg.
+ Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device.
+ Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria.
+ Normal color vision for electrical work, defined via standard medical terms and applicable criteria.
**Service Delivery**
+ Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
+ Develops and employs an effective execution order strategy for assigned tasks. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
+ Performs diagnostics and troubleshooting and/or leverages standard procedures to quickly and efficiently identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Recognizes conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
+ Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures with minimal guidance. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction.
+ May perform post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs) with guidance. May identify errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed with guidance.
**Working Conditions**
+ Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.
**Other**
+ Embodies our culture and values .
**Qualifications**
**_English text to follow below_**
**Qualifications requises / minimales**
+ Diplôme d'études secondaires, GED ou équivalent, et connaissance de base du matériel informatique et de ses composants ET au moins 1 an d'expérience dans le support d'équipements informatiques ou de technologies connexes
+ OU expérience équivalente.
+ Capacité à travailler par quarts de 12 heures, y compris pendant des horaires non standards pouvant inclure le soir, la nuit, les week-ends et/ou les jours fériés.
+ Comme indiqué dans la description du poste, ce rôle implique des déplacements professionnels pouvant aller jusqu'à 25 %, ce qui signifie que vous pourriez être amené(e) à voyager ponctuellement dans le cadre de cette fonction.
+ Microsoft s'engage à préserver la langue française et à promouvoir son usage dans le cadre professionnel le cas échéant. Cependant, pour ce rôle en particulier, la maîtrise de l'anglais est une exigence professionnelle justifiée en raison des tâches techniques et spécialisées nécessitant l'utilisation de l'anglais afin de répondre aux besoins des clients tout en travaillant de manière intégrée avec des collègues du monde entier. La maîtrise de la communication orale et écrite en français est considérée comme un atout.
**Autres exigences :**
Ce rôle exige la capacité de répondre aux exigences en matière de filtrage de sécurité des Microsoft, des clients et/ou du gouvernement. Ces exigences comprennent, sans toutefois s'y limiter, les enquêtes de sécurité spécialisées suivantes :
+ Microsoft Vérification des antécédents dans le cloud : Ce poste devra passer la vérification des antécédents Microsoft Cloud lors de l'embauche / transfert et tous les deux ans par la suite.
+ Vérification de l'état de fiabilité : Ce poste exige que le candidat retenu obtienne et maintienne une vérification de l'état de fiabilité avec le gouvernement du Canada. Microsoft travaillera avec les individus au cas par cas pour déterminer si la vérification requise peut être obtenue dans les délais requis.
**Qualifications supplémentaires ou préférées**
+ Diplôme d'études secondaires, GED ou équivalent, et connaissance de base du matériel informatique et de ses composants ET plus de 3 ans d'expérience dans le support d'équipements informatiques ou de technologies connexes
+ OU expérience équivalente.
+ Certifications applicables : CompTIA (A+, Server+, Network+), câblage structuré de base (BSC).
Data Center Technicians ATR-C - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 59,000 $ CAD à 94,300 $CAD par année.
Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
Informations sur la rémunération au Canada | Carrières chez Microsoft ( accepte les candidatures jusqu'au 9 Octobre 2025
Microsoft est un employeur qui a accès à l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront considérés pour l'emploi sans égard à l'âge, l'ascendance, la couleur, le congé de soins familiaux ou médicaux, l'identité ou l'expression de genre, les informations génétiques, l'état matrimonial, l'état de santé, l'origine nationale, le handicap physique ou mental, l'affiliation politique, le statut protégé d'ancien combattant, la race, la religion, le sexe (y compris la grossesse), l'orientation sexuelle ou toute autre caractéristique protégée par les lois, règlements applicables, et ordonnances. Si vous avez besoin d'aide et/ou d'une mesure d'adaptation raisonnable en raison d'un handicap pendant le processus de postulation ou de recrutement, veuillez envoyer une demande via le formulaire de demande d'adaptation. ( avantages/bénéfices énumérés ci-dessous peuvent varier en fonction de la nature de votre emploi chez Microsoft et du pays où vous travaillez.
**Required/minimum qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology
+ OR equivalent experience.
+ Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
+ As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
+ Microsoft is committed to upholding the French language's status and ensuring its use in the workplace where applicable. However, for this specific role, proficiency in English is a bona fide occupational requirement due to technical and specialized tasks requiring the use of English to meet customer needs while working in an integrated fashion with colleagues around the world. Proficiency in verbal and written communication in French is considered an asset.
**Other Requirements:**
This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.
**Additional or preferred qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 3+ years experience supporting IT equipment or related technology
+ OR equivalent experience.
+ Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Data Center Technicians ATR-C - The typical base pay range for this role across Canada is CAD $59,000 - CAD $94,300 per year.
Find addi ional pay information here:
Canada Pay Information | Microsoft Careers ( will accept applications until October 9th 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
**Avis:** Avant de soumettre votre candidature, veuillez vous diriger en bas de la page et choisir le site que vous préférez English | FR - (au pied de page). Sélectionnez 'English ( ' si vous souhaitez communiquer uniquement en anglais, ou FR - Canada ( si vous préférez recevoir des communications écrites en anglais et en français.
En tant que **Technicien de Centre de Données (DCT)** **Québec City** chez Microsoft, vous serez chargé de préparer, configurer et effectuer les déploiements matériels. De plus, vous réaliserez des opérations de dépannage et de diagnostic sur les équipements, ainsi que des mises hors service de matériel pour des modifications simples et des renouvellements, conformément aux procédures opérationnelles standard. Cette opportunité vous permettra d'approfondir votre compréhension des processus et procédures standards des centres de données, de développer des compétences en mentorat tout en guidant vos collègues, de vous familiariser avec les procédures de sécurité et de gestion des données, et d'accélérer votre progression professionnelle.
Les opérations cloud et l'innovation (CO+I) de Microsoft constituent le moteur de nos services cloud. En tant que DCT au sein de CO+I, vous jouerez un rôle clé dans la livraison de l'infrastructure de base et des technologies fondamentales pour les services en ligne de Microsoft, notamment Bing, Office 365, Xbox, OneDrive et la plateforme Microsoft Azure. Le groupe CO+I met l'accent sur le développement personnel et professionnel de tous les employés et propose des opportunités de formation et de croissance, y compris des programmes de rotation de carrière, des formations et événements sur la diversité et l'inclusion, ainsi que des certifications professionnelles.
Notre infrastructure comprend un vaste portefeuille mondial de plus de 200 centres de données répartis dans 32 pays et des millions de serveurs. Notre fondation repose sur une équipe d'experts spécialisés qui travaillent à soutenir les services de plus d'un milliard de clients et 20 millions d'entreprises dans plus de 90 pays à travers le monde.
Avec la durabilité environnementale et l'optimisation au cœur de la conception et des opérations de nos centres de données, nous continuons à croître et à évoluer pour répondre aux exigences commerciales en constante évolution, consolidant ainsi la position de Microsoft en tant que fournisseur cloud de classe mondiale.
La mission de Microsoft est de permettre à chaque personne et à chaque organisation sur la planète d'accomplir davantage. En tant qu'employés, nous nous réunissons avec un état d'esprit de croissance, innovons pour autonomiser les autres et collaborons pour réaliser nos objectifs communs. Chaque jour, nous nous appuyons sur nos valeurs de respect, d'intégrité et de responsabilité pour créer une culture d'inclusion où chacun peut s'épanouir au travail et au-delà.
Exigences du poste : Ce travail vous demandera, entre autres, de grimper occasionnellement des échelles, de monter fréquemment des escaliers et/ou des rampes, de rester debout pendant de longues périodes, de soulever occasionnellement des charges (jusqu'à 50lbs / 22,5kg), de pousser ou tirer occasionnellement des charges (de 50 à 75lbs / 22,5 à 34kg) avec ou sans dispositif d'assistance, et d'exercer régulièrement et fréquemment une manipulation fine des mains.
Dans cet environnement, il se peut que vous soyez amené(e) à effectuer des déplacements professionnels pour soutenir d'autres zones métropolitaines de manière périodique, entre 0 et 25 % du temps.
**Notice:** Before you submit your application, please scroll-down and select the site of your choice **English | FR - Canada** (in the footer). Select English ( to communicate with us only in English, FR - Canada ( if you prefer to receive written communication from us in both English and French.
As a Microsoft **Data Center Technician (DCT)** **Québec City** , you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements of the Role: This job will require you to, among other things, occasionally climb ladders, frequently climb stairs and/or ramps, engage in prolonged standing, occasionally engage in lifting (up to 50lbs./22.5kg), occasionally engage in pushing or pulling (of up to 50-75lbs. / 22.5-34kg) that may be assisted or unassisted with an assistive device, and regularly and frequently exercise fine hand manipulation.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.
**Responsibilities**
**Opérations du Centre de Données**
+ Respecte les politiques, procédures et délais de l'unité commerciale du centre de données, avec l'accompagnement de techniciens expérimentés et/ou de la hiérarchie directe. Remonte les problèmes liés à la conformité ou aux activités d'assurance opérationnelle à la hiérarchie directe.
+ Traite les tickets assignés de manière efficace et conforme aux indicateurs clés de performance (KPI) pertinents selon le type de tâche, de façon autonome. Fournit des conseils et/ou assiste les techniciens moins expérimentés sur des tickets ou des tâches complexes, et escalade de manière appropriée les tickets difficiles ou complexes aux techniciens plus expérimentés si nécessaire.
+ Démontre une compréhension appliquée des processus et procédures standards pour la préparation, l'installation, le diagnostic, le dépannage, le remplacement et/ou la mise hors service des technologies et équipements informatiques du centre de données. Démontre une compréhension fondamentale des fonctions et des interactions entre l'infrastructure de câblage, le réseau, les serveurs et les équipements de stockage.
+ Examine les notifications de changement de processus (PCN) et développe une compréhension de leur impact sur l'exécution du travail ainsi qu'une sensibilisation aux changements dans son domaine d'activité et/ou celui des autres. Pose des questions lorsqu'il/elle ne dispose pas des informations nécessaires et peut fournir des retours sur les changements de processus aux techniciens expérimentés et/ou à la hiérarchie directe.
**Environnement de travail en centre de données**
+ Contribue à un environnement d'équipe positif et efficace en partageant des informations avec les autres équipes ou équipes de techniciens sur différents créneaux, en participant aux réunions d'équipe régulières, en posant des questions et en collaborant avec les autres équipes pour assurer une transition fluide et une passation efficace des tâches assignées. Fournit, reçoit et encourage les retours d'expérience sur les moyens d'améliorer l'efficacité du travail au sein de l'équipe, et adopte les meilleures pratiques partagées entre les équipes et les différents créneaux horaires.
+ Suit les formations obligatoires en matière de sécurité et de gestion des données tout en respectant les procédures et politiques associées, avec l'accompagnement d'autres techniciens. Peut accompagner des prestataires externes ou du support informatique sur site dans les centres de données ou les sites réseau. Prend les mesures appropriées et signale toute préoccupation ou incident lié à l'accès physique à la sécurité à la hiérarchie directe ou via les méthodes de signalement établies.
+ Participe aux briefings quotidiens sur la sécurité. Suit les formations obligatoires en matière d'environnement et de santé/sécurité (EHS), respecte les procédures de sécurité (par exemple : utilisation d'équipements, levage, risques électriques, utilisation d'échelles ou escaliers roulants), réalise les analyses de risques liées aux tâches (THA) requises, et utilise les équipements et les équipements de protection individuelle (EPI) appropriés pour les tâches assignées. Adopte et promeut une culture de la sécurité, en prenant des mesures proactives pour alerter les autres en cas de préoccupations, quasi-accidents ou incidents. Participe régulièrement aux processus et systèmes de signalement proactif des observations de sécurité.
+ Comme indiqué ci-dessus, ce poste implique des déplacements professionnels pouvant aller jusqu'à 25 %, ce qui signifie que vous pourriez être amené(e) à voyager ponctuellement dans le cadre de cette fonction.
**Gestion du Service**
+ Développe une compréhension des processus interfonctionnels du centre de données afin de soutenir les partenariats avec les parties prenantes internes et externes.
+ Suit les formations requises en lien avec les domaines d'activité et les charges de travail du poste (par exemple : réparation, déploiement, changement simple, mise hors service, environnement informatique critique) dans les délais impartis selon les directives de la hiérarchie directe. Observe les techniciens plus expérimentés pour acquérir une expérience pratique et une formation pertinente sur le terrain (OJT). Peut suivre des formations supplémentaires pour obtenir ou maintenir des certifications techniques ou industrielles pertinentes.
+ Escalade les problèmes et/ou demande conseil aux techniciens expérimentés ou à la hiérarchie directe concernant les interactions avec les clients.
+ Maintient une connaissance des indicateurs clés de performance (KPI) via les tableaux de bord et les systèmes de suivi, en vue des discussions mensuelles sur la performance individuelle, si nécessaire.
**Exigences physiques**
S'applique notamment, mais pas exclusivement, aux postes en centre de données basés aux États-Unis :
+ Montée occasionnelle d'échelles.
+ Montée fréquente d'escaliers et/ou de rampes.
+ Station debout prolongée. Levage occasionnel de charges de 22,5 kg / 50 lb.
+ Poussée ou traction occasionnelle de charges de 22,5 à 34 kg / 50 à 75 lb avec dispositif d'assistance.
+ Acuité visuelle normale (vision de près, de loin et périphérique avec correction), définie selon les termes médicaux standards et les critères applicables.
+ Vision des couleurs normale requise pour les travaux électriques, définie selon les termes médicaux standards et les critères applicables.
**Prestation de service**
+ Suit les procédures pour communiquer, signaler et escalader immédiatement tout incident technique ou lié à la sécurité dans le centre de données auprès de la hiérarchie directe. Peut participer à des appels de coordination (« bridge calls ») pour fournir des détails sur l'état de l'incident et exécuter les actions de suivi sur site selon les directives, si nécessaire.
+ Développe et applique une stratégie d'ordre d'exécution efficace pour les tâches assignées. Prépare, organise, installe et effectue les démarrages et arrêts de base du matériel (par exemple : baies, disques durs, commutateurs) selon des instructions écrites spécifiques fournies via des listes de contrôle, des guides, des processus standards, des courriels, des conseils de techniciens ou des directives de la direction. Peut effectuer certaines tâches en collaboration avec d'autres techniciens afin de respecter les procédures et exigences de sécurité.
+ Réalise des diagnostics et des dépannages et/ou utilise des procédures standards pour identifier rapidement et efficacement la ou les causes des problèmes techniques, et remplacer les composants défectueux dans les équipements réseau, de stockage ou de serveur, avec une perturbation nulle ou minimale pour le client et/ou l'activité. Reconnaît les conditions, circonstances et scénarios pouvant avoir un impact significatif sur le client ou l'entreprise dans l'environnement du centre de données.
+ Effectue directement les mises hors service, les changements simples (par exemple : mises à niveau de mémoire, réinstallation du système d'exploitation) et les renouvellements de câblage d'infrastructure, d'équipements réseau, de stockage et de serveurs, en suivant les procédures standards avec un minimum de supervision. Traite les dispositifs contenant des données (DBD) pour destruction ou confirme que tous les dispositifs concernés (par exemple : disques durs, disques SSD, cartes mémoire, etc.) contenus dans les équipements réseau, de stockage ou de serveur ont été identifiés pour éradication ou destruction.
+ Peut effectuer une vérification post-exécution de la mise à la terre, de l'organisation, de l'étiquetage et du câblage afin de s'assurer de la conformité avec tous les protocoles de sécurité, les standards de déploiement et les modèles de conception réseau planifiés (NDT), avec accompagnement. Peut identifier des erreurs dans les standards de déploiement ou les modèles de conception réseau (NDT) et les signaler aux techniciens ou spécialistes concernés pour coordonner les corrections nécessaires, avec accompagnement.
**Conditions de travail**
+ S'applique notamment, mais pas exclusivement, aux postes en centre de données basés aux États-Unis : travail pendant de longues périodes dans un environnement présentant des niveaux élevés de bruit ambiant, de chaleur et de lumière, en raison des équipements et des systèmes de ventilation nécessaires.
**Autres:**
+ Incarner notre culture ( et nos valeurs ( .
**Datacenter Operations**
+ Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
+ Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently. Provides guidance and/or assists less experienced technicians with complex tickets or tasks, and appropriately escalates challenging or complex tickets to more experienced technicians as needed.
+ Demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Demonstrates a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
+ Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.
**Datacenter Work Environment**
+ Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Provides, responds to, and encourages providing feedback regarding on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams.
+ Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.
+ Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.
+ As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Managing Service**
+ Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.
+ Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.
+ Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
+ Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
**Physical Requirements**
Applies to but is not limited to US-based Data Center roles:
+ Occasional climbing of ladders.
+ Frequent climbing of stairs and/or ramps.
+ Prolonged standing. Occasional lifting 50lbs / 22.5kg.
+ Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device.
+ Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria.
+ Normal color vision for electrical work, defined via standard medical terms and applicable criteria.
**Service Delivery**
+ Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
+ Develops and employs an effective execution order strategy for assigned tasks. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
+ Performs diagnostics and troubleshooting and/or leverages standard procedures to quickly and efficiently identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Recognizes conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
+ Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures with minimal guidance. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction.
+ May perform post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs) with guidance. May identify errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed with guidance.
**Working Conditions**
+ Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.
**Other**
+ Embodies our culture and values .
**Qualifications**
**_English text to follow below_**
**Qualifications requises / minimales**
+ Diplôme d'études secondaires, GED ou équivalent, et connaissance de base du matériel informatique et de ses composants ET au moins 1 an d'expérience dans le support d'équipements informatiques ou de technologies connexes
+ OU expérience équivalente.
+ Capacité à travailler par quarts de 12 heures, y compris pendant des horaires non standards pouvant inclure le soir, la nuit, les week-ends et/ou les jours fériés.
+ Comme indiqué dans la description du poste, ce rôle implique des déplacements professionnels pouvant aller jusqu'à 25 %, ce qui signifie que vous pourriez être amené(e) à voyager ponctuellement dans le cadre de cette fonction.
+ Microsoft s'engage à préserver la langue française et à promouvoir son usage dans le cadre professionnel le cas échéant. Cependant, pour ce rôle en particulier, la maîtrise de l'anglais est une exigence professionnelle justifiée en raison des tâches techniques et spécialisées nécessitant l'utilisation de l'anglais afin de répondre aux besoins des clients tout en travaillant de manière intégrée avec des collègues du monde entier. La maîtrise de la communication orale et écrite en français est considérée comme un atout.
**Autres exigences :**
Ce rôle exige la capacité de répondre aux exigences en matière de filtrage de sécurité des Microsoft, des clients et/ou du gouvernement. Ces exigences comprennent, sans toutefois s'y limiter, les enquêtes de sécurité spécialisées suivantes :
+ Microsoft Vérification des antécédents dans le cloud : Ce poste devra passer la vérification des antécédents Microsoft Cloud lors de l'embauche / transfert et tous les deux ans par la suite.
+ Vérification de l'état de fiabilité : Ce poste exige que le candidat retenu obtienne et maintienne une vérification de l'état de fiabilité avec le gouvernement du Canada. Microsoft travaillera avec les individus au cas par cas pour déterminer si la vérification requise peut être obtenue dans les délais requis.
**Qualifications supplémentaires ou préférées**
+ Diplôme d'études secondaires, GED ou équivalent, et connaissance de base du matériel informatique et de ses composants ET plus de 3 ans d'expérience dans le support d'équipements informatiques ou de technologies connexes
+ OU expérience équivalente.
+ Certifications applicables : CompTIA (A+, Server+, Network+), câblage structuré de base (BSC).
Data Center Technicians ATR-C - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 59,000 $ CAD à 94,300 $CAD par année.
Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
Informations sur la rémunération au Canada | Carrières chez Microsoft ( accepte les candidatures jusqu'au 9 Octobre 2025
Microsoft est un employeur qui a accès à l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront considérés pour l'emploi sans égard à l'âge, l'ascendance, la couleur, le congé de soins familiaux ou médicaux, l'identité ou l'expression de genre, les informations génétiques, l'état matrimonial, l'état de santé, l'origine nationale, le handicap physique ou mental, l'affiliation politique, le statut protégé d'ancien combattant, la race, la religion, le sexe (y compris la grossesse), l'orientation sexuelle ou toute autre caractéristique protégée par les lois, règlements applicables, et ordonnances. Si vous avez besoin d'aide et/ou d'une mesure d'adaptation raisonnable en raison d'un handicap pendant le processus de postulation ou de recrutement, veuillez envoyer une demande via le formulaire de demande d'adaptation. ( avantages/bénéfices énumérés ci-dessous peuvent varier en fonction de la nature de votre emploi chez Microsoft et du pays où vous travaillez.
**Required/minimum qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology
+ OR equivalent experience.
+ Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
+ As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
+ Microsoft is committed to upholding the French language's status and ensuring its use in the workplace where applicable. However, for this specific role, proficiency in English is a bona fide occupational requirement due to technical and specialized tasks requiring the use of English to meet customer needs while working in an integrated fashion with colleagues around the world. Proficiency in verbal and written communication in French is considered an asset.
**Other Requirements:**
This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.
**Additional or preferred qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 3+ years experience supporting IT equipment or related technology
+ OR equivalent experience.
+ Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Data Center Technicians ATR-C - The typical base pay range for this role across Canada is CAD $59,000 - CAD $94,300 per year.
Find addi ional pay information here:
Canada Pay Information | Microsoft Careers ( will accept applications until October 9th 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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2
Data Center Technician
Montréal, Quebec
Microsoft Corporation
Posted 6 days ago
Job Viewed
Job Description
**_English text follows French._**
**Avis:** Avant de soumettre votre candidature, veuillez vous diriger en bas de la page et choisir le site que vous préférez English | FR - (au pied de page). Sélectionnez 'English ( ' si vous souhaitez communiquer uniquement en anglais, ou FR - Canada ( si vous préférez recevoir des communications écrites en anglais et en français.
En tant que **Technicien de Centre de Données (DCT)** **Québec City** chez Microsoft, vous serez chargé de préparer, configurer et effectuer les déploiements matériels. De plus, vous réaliserez des opérations de dépannage et de diagnostic sur les équipements, ainsi que des mises hors service de matériel pour des modifications simples et des renouvellements, conformément aux procédures opérationnelles standard. Cette opportunité vous permettra d'approfondir votre compréhension des processus et procédures standards des centres de données, de développer des compétences en mentorat tout en guidant vos collègues, de vous familiariser avec les procédures de sécurité et de gestion des données, et d'accélérer votre progression professionnelle.
Les opérations cloud et l'innovation (CO+I) de Microsoft constituent le moteur de nos services cloud. En tant que DCT au sein de CO+I, vous jouerez un rôle clé dans la livraison de l'infrastructure de base et des technologies fondamentales pour les services en ligne de Microsoft, notamment Bing, Office 365, Xbox, OneDrive et la plateforme Microsoft Azure. Le groupe CO+I met l'accent sur le développement personnel et professionnel de tous les employés et propose des opportunités de formation et de croissance, y compris des programmes de rotation de carrière, des formations et événements sur la diversité et l'inclusion, ainsi que des certifications professionnelles.
Notre infrastructure comprend un vaste portefeuille mondial de plus de 200 centres de données répartis dans 32 pays et des millions de serveurs. Notre fondation repose sur une équipe d'experts spécialisés qui travaillent à soutenir les services de plus d'un milliard de clients et 20 millions d'entreprises dans plus de 90 pays à travers le monde.
Avec la durabilité environnementale et l'optimisation au cœur de la conception et des opérations de nos centres de données, nous continuons à croître et à évoluer pour répondre aux exigences commerciales en constante évolution, consolidant ainsi la position de Microsoft en tant que fournisseur cloud de classe mondiale.
La mission de Microsoft est de permettre à chaque personne et à chaque organisation sur la planète d'accomplir davantage. En tant qu'employés, nous nous réunissons avec un état d'esprit de croissance, innovons pour autonomiser les autres et collaborons pour réaliser nos objectifs communs. Chaque jour, nous nous appuyons sur nos valeurs de respect, d'intégrité et de responsabilité pour créer une culture d'inclusion où chacun peut s'épanouir au travail et au-delà.
Exigences du poste : Ce travail vous demandera, entre autres, de grimper occasionnellement des échelles, de monter fréquemment des escaliers et/ou des rampes, de rester debout pendant de longues périodes, de soulever occasionnellement des charges (jusqu'à 50lbs / 22,5kg), de pousser ou tirer occasionnellement des charges (de 50 à 75lbs / 22,5 à 34kg) avec ou sans dispositif d'assistance, et d'exercer régulièrement et fréquemment une manipulation fine des mains.
Dans cet environnement, il se peut que vous soyez amené(e) à effectuer des déplacements professionnels pour soutenir d'autres zones métropolitaines de manière périodique, entre 0 et 25 % du temps.
**Notice:** Before you submit your application, please scroll-down and select the site of your choice **English | FR - Canada** (in the footer). Select English ( to communicate with us only in English, FR - Canada ( if you prefer to receive written communication from us in both English and French.
As a Microsoft **Data Center Technician (DCT)** **Québec City** , you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements of the Role: This job will require you to, among other things, occasionally climb ladders, frequently climb stairs and/or ramps, engage in prolonged standing, occasionally engage in lifting (up to 50lbs./22.5kg), occasionally engage in pushing or pulling (of up to 50-75lbs. / 22.5-34kg) that may be assisted or unassisted with an assistive device, and regularly and frequently exercise fine hand manipulation.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.
**Responsibilities**
**Opérations du Centre de Données**
+ Respecte les politiques, procédures et délais de l'unité commerciale du centre de données, avec l'accompagnement de techniciens expérimentés et/ou de la hiérarchie directe. Remonte les problèmes liés à la conformité ou aux activités d'assurance opérationnelle à la hiérarchie directe.
+ Traite les tickets assignés de manière efficace et conforme aux indicateurs clés de performance (KPI) pertinents selon le type de tâche, de façon autonome. Fournit des conseils et/ou assiste les techniciens moins expérimentés sur des tickets ou des tâches complexes, et escalade de manière appropriée les tickets difficiles ou complexes aux techniciens plus expérimentés si nécessaire.
+ Démontre une compréhension appliquée des processus et procédures standards pour la préparation, l'installation, le diagnostic, le dépannage, le remplacement et/ou la mise hors service des technologies et équipements informatiques du centre de données. Démontre une compréhension fondamentale des fonctions et des interactions entre l'infrastructure de câblage, le réseau, les serveurs et les équipements de stockage.
+ Examine les notifications de changement de processus (PCN) et développe une compréhension de leur impact sur l'exécution du travail ainsi qu'une sensibilisation aux changements dans son domaine d'activité et/ou celui des autres. Pose des questions lorsqu'il/elle ne dispose pas des informations nécessaires et peut fournir des retours sur les changements de processus aux techniciens expérimentés et/ou à la hiérarchie directe.
**Environnement de travail en centre de données**
+ Contribue à un environnement d'équipe positif et efficace en partageant des informations avec les autres équipes ou équipes de techniciens sur différents créneaux, en participant aux réunions d'équipe régulières, en posant des questions et en collaborant avec les autres équipes pour assurer une transition fluide et une passation efficace des tâches assignées. Fournit, reçoit et encourage les retours d'expérience sur les moyens d'améliorer l'efficacité du travail au sein de l'équipe, et adopte les meilleures pratiques partagées entre les équipes et les différents créneaux horaires.
+ Suit les formations obligatoires en matière de sécurité et de gestion des données tout en respectant les procédures et politiques associées, avec l'accompagnement d'autres techniciens. Peut accompagner des prestataires externes ou du support informatique sur site dans les centres de données ou les sites réseau. Prend les mesures appropriées et signale toute préoccupation ou incident lié à l'accès physique à la sécurité à la hiérarchie directe ou via les méthodes de signalement établies.
+ Participe aux briefings quotidiens sur la sécurité. Suit les formations obligatoires en matière d'environnement et de santé/sécurité (EHS), respecte les procédures de sécurité (par exemple : utilisation d'équipements, levage, risques électriques, utilisation d'échelles ou escaliers roulants), réalise les analyses de risques liées aux tâches (THA) requises, et utilise les équipements et les équipements de protection individuelle (EPI) appropriés pour les tâches assignées. Adopte et promeut une culture de la sécurité, en prenant des mesures proactives pour alerter les autres en cas de préoccupations, quasi-accidents ou incidents. Participe régulièrement aux processus et systèmes de signalement proactif des observations de sécurité.
+ Comme indiqué ci-dessus, ce poste implique des déplacements professionnels pouvant aller jusqu'à 25 %, ce qui signifie que vous pourriez être amené(e) à voyager ponctuellement dans le cadre de cette fonction.
**Gestion du Service**
+ Développe une compréhension des processus interfonctionnels du centre de données afin de soutenir les partenariats avec les parties prenantes internes et externes.
+ Suit les formations requises en lien avec les domaines d'activité et les charges de travail du poste (par exemple : réparation, déploiement, changement simple, mise hors service, environnement informatique critique) dans les délais impartis selon les directives de la hiérarchie directe. Observe les techniciens plus expérimentés pour acquérir une expérience pratique et une formation pertinente sur le terrain (OJT). Peut suivre des formations supplémentaires pour obtenir ou maintenir des certifications techniques ou industrielles pertinentes.
+ Escalade les problèmes et/ou demande conseil aux techniciens expérimentés ou à la hiérarchie directe concernant les interactions avec les clients.
+ Maintient une connaissance des indicateurs clés de performance (KPI) via les tableaux de bord et les systèmes de suivi, en vue des discussions mensuelles sur la performance individuelle, si nécessaire.
**Exigences physiques**
S'applique notamment, mais pas exclusivement, aux postes en centre de données basés aux États-Unis :
+ Montée occasionnelle d'échelles.
+ Montée fréquente d'escaliers et/ou de rampes.
+ Station debout prolongée. Levage occasionnel de charges de 22,5 kg / 50 lb.
+ Poussée ou traction occasionnelle de charges de 22,5 à 34 kg / 50 à 75 lb avec dispositif d'assistance.
+ Acuité visuelle normale (vision de près, de loin et périphérique avec correction), définie selon les termes médicaux standards et les critères applicables.
+ Vision des couleurs normale requise pour les travaux électriques, définie selon les termes médicaux standards et les critères applicables.
**Prestation de service**
+ Suit les procédures pour communiquer, signaler et escalader immédiatement tout incident technique ou lié à la sécurité dans le centre de données auprès de la hiérarchie directe. Peut participer à des appels de coordination (« bridge calls ») pour fournir des détails sur l'état de l'incident et exécuter les actions de suivi sur site selon les directives, si nécessaire.
+ Développe et applique une stratégie d'ordre d'exécution efficace pour les tâches assignées. Prépare, organise, installe et effectue les démarrages et arrêts de base du matériel (par exemple : baies, disques durs, commutateurs) selon des instructions écrites spécifiques fournies via des listes de contrôle, des guides, des processus standards, des courriels, des conseils de techniciens ou des directives de la direction. Peut effectuer certaines tâches en collaboration avec d'autres techniciens afin de respecter les procédures et exigences de sécurité.
+ Réalise des diagnostics et des dépannages et/ou utilise des procédures standards pour identifier rapidement et efficacement la ou les causes des problèmes techniques, et remplacer les composants défectueux dans les équipements réseau, de stockage ou de serveur, avec une perturbation nulle ou minimale pour le client et/ou l'activité. Reconnaît les conditions, circonstances et scénarios pouvant avoir un impact significatif sur le client ou l'entreprise dans l'environnement du centre de données.
+ Effectue directement les mises hors service, les changements simples (par exemple : mises à niveau de mémoire, réinstallation du système d'exploitation) et les renouvellements de câblage d'infrastructure, d'équipements réseau, de stockage et de serveurs, en suivant les procédures standards avec un minimum de supervision. Traite les dispositifs contenant des données (DBD) pour destruction ou confirme que tous les dispositifs concernés (par exemple : disques durs, disques SSD, cartes mémoire, etc.) contenus dans les équipements réseau, de stockage ou de serveur ont été identifiés pour éradication ou destruction.
+ Peut effectuer une vérification post-exécution de la mise à la terre, de l'organisation, de l'étiquetage et du câblage afin de s'assurer de la conformité avec tous les protocoles de sécurité, les standards de déploiement et les modèles de conception réseau planifiés (NDT), avec accompagnement. Peut identifier des erreurs dans les standards de déploiement ou les modèles de conception réseau (NDT) et les signaler aux techniciens ou spécialistes concernés pour coordonner les corrections nécessaires, avec accompagnement.
**Conditions de travail**
+ S'applique notamment, mais pas exclusivement, aux postes en centre de données basés aux États-Unis : travail pendant de longues périodes dans un environnement présentant des niveaux élevés de bruit ambiant, de chaleur et de lumière, en raison des équipements et des systèmes de ventilation nécessaires.
**Autres:**
+ Incarner notre culture ( et nos valeurs ( .
**Datacenter Operations**
+ Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
+ Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently. Provides guidance and/or assists less experienced technicians with complex tickets or tasks, and appropriately escalates challenging or complex tickets to more experienced technicians as needed.
+ Demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Demonstrates a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
+ Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.
**Datacenter Work Environment**
+ Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Provides, responds to, and encourages providing feedback regarding on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams.
+ Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.
+ Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.
+ As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Managing Service**
+ Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.
+ Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.
+ Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
+ Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
**Physical Requirements**
Applies to but is not limited to US-based Data Center roles:
+ Occasional climbing of ladders.
+ Frequent climbing of stairs and/or ramps.
+ Prolonged standing. Occasional lifting 50lbs / 22.5kg.
+ Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device.
+ Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria.
+ Normal color vision for electrical work, defined via standard medical terms and applicable criteria.
**Service Delivery**
+ Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
+ Develops and employs an effective execution order strategy for assigned tasks. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
+ Performs diagnostics and troubleshooting and/or leverages standard procedures to quickly and efficiently identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Recognizes conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
+ Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures with minimal guidance. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction.
+ May perform post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs) with guidance. May identify errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed with guidance.
**Working Conditions**
+ Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.
**Other**
+ Embodies our culture and values .
**Qualifications**
**_English text to follow below_**
**Qualifications requises / minimales**
+ Diplôme d'études secondaires, GED ou équivalent, et connaissance de base du matériel informatique et de ses composants ET au moins 1 an d'expérience dans le support d'équipements informatiques ou de technologies connexes
+ OU expérience équivalente.
+ Capacité à travailler par quarts de 12 heures, y compris pendant des horaires non standards pouvant inclure le soir, la nuit, les week-ends et/ou les jours fériés.
+ Comme indiqué dans la description du poste, ce rôle implique des déplacements professionnels pouvant aller jusqu'à 25 %, ce qui signifie que vous pourriez être amené(e) à voyager ponctuellement dans le cadre de cette fonction.
+ Microsoft s'engage à préserver la langue française et à promouvoir son usage dans le cadre professionnel le cas échéant. Cependant, pour ce rôle en particulier, la maîtrise de l'anglais est une exigence professionnelle justifiée en raison des tâches techniques et spécialisées nécessitant l'utilisation de l'anglais afin de répondre aux besoins des clients tout en travaillant de manière intégrée avec des collègues du monde entier. La maîtrise de la communication orale et écrite en français est considérée comme un atout.
**Autres exigences :**
Ce rôle exige la capacité de répondre aux exigences en matière de filtrage de sécurité des Microsoft, des clients et/ou du gouvernement. Ces exigences comprennent, sans toutefois s'y limiter, les enquêtes de sécurité spécialisées suivantes :
+ Microsoft Vérification des antécédents dans le cloud : Ce poste devra passer la vérification des antécédents Microsoft Cloud lors de l'embauche / transfert et tous les deux ans par la suite.
+ Vérification de l'état de fiabilité : Ce poste exige que le candidat retenu obtienne et maintienne une vérification de l'état de fiabilité avec le gouvernement du Canada. Microsoft travaillera avec les individus au cas par cas pour déterminer si la vérification requise peut être obtenue dans les délais requis.
**Qualifications supplémentaires ou préférées**
+ Diplôme d'études secondaires, GED ou équivalent, et connaissance de base du matériel informatique et de ses composants ET plus de 3 ans d'expérience dans le support d'équipements informatiques ou de technologies connexes
+ OU expérience équivalente.
+ Certifications applicables : CompTIA (A+, Server+, Network+), câblage structuré de base (BSC).
Data Center Technicians ATR-C - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 59,000 $ CAD à 94,300 $CAD par année.
Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
Informations sur la rémunération au Canada | Carrières chez Microsoft ( accepte les candidatures jusqu'au 9 Octobre 2025
Microsoft est un employeur qui a accès à l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront considérés pour l'emploi sans égard à l'âge, l'ascendance, la couleur, le congé de soins familiaux ou médicaux, l'identité ou l'expression de genre, les informations génétiques, l'état matrimonial, l'état de santé, l'origine nationale, le handicap physique ou mental, l'affiliation politique, le statut protégé d'ancien combattant, la race, la religion, le sexe (y compris la grossesse), l'orientation sexuelle ou toute autre caractéristique protégée par les lois, règlements applicables, et ordonnances. Si vous avez besoin d'aide et/ou d'une mesure d'adaptation raisonnable en raison d'un handicap pendant le processus de postulation ou de recrutement, veuillez envoyer une demande via le formulaire de demande d'adaptation. ( avantages/bénéfices énumérés ci-dessous peuvent varier en fonction de la nature de votre emploi chez Microsoft et du pays où vous travaillez.
**Required/minimum qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology
+ OR equivalent experience.
+ Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
+ As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
+ Microsoft is committed to upholding the French language's status and ensuring its use in the workplace where applicable. However, for this specific role, proficiency in English is a bona fide occupational requirement due to technical and specialized tasks requiring the use of English to meet customer needs while working in an integrated fashion with colleagues around the world. Proficiency in verbal and written communication in French is considered an asset.
**Other Requirements:**
This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.
**Additional or preferred qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 3+ years experience supporting IT equipment or related technology
+ OR equivalent experience.
+ Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Data Center Technicians ATR-C - The typical base pay range for this role across Canada is CAD $59,000 - CAD $94,300 per year.
Find addi ional pay information here:
Canada Pay Information | Microsoft Careers ( will accept applications until October 9th 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
**Avis:** Avant de soumettre votre candidature, veuillez vous diriger en bas de la page et choisir le site que vous préférez English | FR - (au pied de page). Sélectionnez 'English ( ' si vous souhaitez communiquer uniquement en anglais, ou FR - Canada ( si vous préférez recevoir des communications écrites en anglais et en français.
En tant que **Technicien de Centre de Données (DCT)** **Québec City** chez Microsoft, vous serez chargé de préparer, configurer et effectuer les déploiements matériels. De plus, vous réaliserez des opérations de dépannage et de diagnostic sur les équipements, ainsi que des mises hors service de matériel pour des modifications simples et des renouvellements, conformément aux procédures opérationnelles standard. Cette opportunité vous permettra d'approfondir votre compréhension des processus et procédures standards des centres de données, de développer des compétences en mentorat tout en guidant vos collègues, de vous familiariser avec les procédures de sécurité et de gestion des données, et d'accélérer votre progression professionnelle.
Les opérations cloud et l'innovation (CO+I) de Microsoft constituent le moteur de nos services cloud. En tant que DCT au sein de CO+I, vous jouerez un rôle clé dans la livraison de l'infrastructure de base et des technologies fondamentales pour les services en ligne de Microsoft, notamment Bing, Office 365, Xbox, OneDrive et la plateforme Microsoft Azure. Le groupe CO+I met l'accent sur le développement personnel et professionnel de tous les employés et propose des opportunités de formation et de croissance, y compris des programmes de rotation de carrière, des formations et événements sur la diversité et l'inclusion, ainsi que des certifications professionnelles.
Notre infrastructure comprend un vaste portefeuille mondial de plus de 200 centres de données répartis dans 32 pays et des millions de serveurs. Notre fondation repose sur une équipe d'experts spécialisés qui travaillent à soutenir les services de plus d'un milliard de clients et 20 millions d'entreprises dans plus de 90 pays à travers le monde.
Avec la durabilité environnementale et l'optimisation au cœur de la conception et des opérations de nos centres de données, nous continuons à croître et à évoluer pour répondre aux exigences commerciales en constante évolution, consolidant ainsi la position de Microsoft en tant que fournisseur cloud de classe mondiale.
La mission de Microsoft est de permettre à chaque personne et à chaque organisation sur la planète d'accomplir davantage. En tant qu'employés, nous nous réunissons avec un état d'esprit de croissance, innovons pour autonomiser les autres et collaborons pour réaliser nos objectifs communs. Chaque jour, nous nous appuyons sur nos valeurs de respect, d'intégrité et de responsabilité pour créer une culture d'inclusion où chacun peut s'épanouir au travail et au-delà.
Exigences du poste : Ce travail vous demandera, entre autres, de grimper occasionnellement des échelles, de monter fréquemment des escaliers et/ou des rampes, de rester debout pendant de longues périodes, de soulever occasionnellement des charges (jusqu'à 50lbs / 22,5kg), de pousser ou tirer occasionnellement des charges (de 50 à 75lbs / 22,5 à 34kg) avec ou sans dispositif d'assistance, et d'exercer régulièrement et fréquemment une manipulation fine des mains.
Dans cet environnement, il se peut que vous soyez amené(e) à effectuer des déplacements professionnels pour soutenir d'autres zones métropolitaines de manière périodique, entre 0 et 25 % du temps.
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As a Microsoft **Data Center Technician (DCT)** **Québec City** , you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements of the Role: This job will require you to, among other things, occasionally climb ladders, frequently climb stairs and/or ramps, engage in prolonged standing, occasionally engage in lifting (up to 50lbs./22.5kg), occasionally engage in pushing or pulling (of up to 50-75lbs. / 22.5-34kg) that may be assisted or unassisted with an assistive device, and regularly and frequently exercise fine hand manipulation.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.
**Responsibilities**
**Opérations du Centre de Données**
+ Respecte les politiques, procédures et délais de l'unité commerciale du centre de données, avec l'accompagnement de techniciens expérimentés et/ou de la hiérarchie directe. Remonte les problèmes liés à la conformité ou aux activités d'assurance opérationnelle à la hiérarchie directe.
+ Traite les tickets assignés de manière efficace et conforme aux indicateurs clés de performance (KPI) pertinents selon le type de tâche, de façon autonome. Fournit des conseils et/ou assiste les techniciens moins expérimentés sur des tickets ou des tâches complexes, et escalade de manière appropriée les tickets difficiles ou complexes aux techniciens plus expérimentés si nécessaire.
+ Démontre une compréhension appliquée des processus et procédures standards pour la préparation, l'installation, le diagnostic, le dépannage, le remplacement et/ou la mise hors service des technologies et équipements informatiques du centre de données. Démontre une compréhension fondamentale des fonctions et des interactions entre l'infrastructure de câblage, le réseau, les serveurs et les équipements de stockage.
+ Examine les notifications de changement de processus (PCN) et développe une compréhension de leur impact sur l'exécution du travail ainsi qu'une sensibilisation aux changements dans son domaine d'activité et/ou celui des autres. Pose des questions lorsqu'il/elle ne dispose pas des informations nécessaires et peut fournir des retours sur les changements de processus aux techniciens expérimentés et/ou à la hiérarchie directe.
**Environnement de travail en centre de données**
+ Contribue à un environnement d'équipe positif et efficace en partageant des informations avec les autres équipes ou équipes de techniciens sur différents créneaux, en participant aux réunions d'équipe régulières, en posant des questions et en collaborant avec les autres équipes pour assurer une transition fluide et une passation efficace des tâches assignées. Fournit, reçoit et encourage les retours d'expérience sur les moyens d'améliorer l'efficacité du travail au sein de l'équipe, et adopte les meilleures pratiques partagées entre les équipes et les différents créneaux horaires.
+ Suit les formations obligatoires en matière de sécurité et de gestion des données tout en respectant les procédures et politiques associées, avec l'accompagnement d'autres techniciens. Peut accompagner des prestataires externes ou du support informatique sur site dans les centres de données ou les sites réseau. Prend les mesures appropriées et signale toute préoccupation ou incident lié à l'accès physique à la sécurité à la hiérarchie directe ou via les méthodes de signalement établies.
+ Participe aux briefings quotidiens sur la sécurité. Suit les formations obligatoires en matière d'environnement et de santé/sécurité (EHS), respecte les procédures de sécurité (par exemple : utilisation d'équipements, levage, risques électriques, utilisation d'échelles ou escaliers roulants), réalise les analyses de risques liées aux tâches (THA) requises, et utilise les équipements et les équipements de protection individuelle (EPI) appropriés pour les tâches assignées. Adopte et promeut une culture de la sécurité, en prenant des mesures proactives pour alerter les autres en cas de préoccupations, quasi-accidents ou incidents. Participe régulièrement aux processus et systèmes de signalement proactif des observations de sécurité.
+ Comme indiqué ci-dessus, ce poste implique des déplacements professionnels pouvant aller jusqu'à 25 %, ce qui signifie que vous pourriez être amené(e) à voyager ponctuellement dans le cadre de cette fonction.
**Gestion du Service**
+ Développe une compréhension des processus interfonctionnels du centre de données afin de soutenir les partenariats avec les parties prenantes internes et externes.
+ Suit les formations requises en lien avec les domaines d'activité et les charges de travail du poste (par exemple : réparation, déploiement, changement simple, mise hors service, environnement informatique critique) dans les délais impartis selon les directives de la hiérarchie directe. Observe les techniciens plus expérimentés pour acquérir une expérience pratique et une formation pertinente sur le terrain (OJT). Peut suivre des formations supplémentaires pour obtenir ou maintenir des certifications techniques ou industrielles pertinentes.
+ Escalade les problèmes et/ou demande conseil aux techniciens expérimentés ou à la hiérarchie directe concernant les interactions avec les clients.
+ Maintient une connaissance des indicateurs clés de performance (KPI) via les tableaux de bord et les systèmes de suivi, en vue des discussions mensuelles sur la performance individuelle, si nécessaire.
**Exigences physiques**
S'applique notamment, mais pas exclusivement, aux postes en centre de données basés aux États-Unis :
+ Montée occasionnelle d'échelles.
+ Montée fréquente d'escaliers et/ou de rampes.
+ Station debout prolongée. Levage occasionnel de charges de 22,5 kg / 50 lb.
+ Poussée ou traction occasionnelle de charges de 22,5 à 34 kg / 50 à 75 lb avec dispositif d'assistance.
+ Acuité visuelle normale (vision de près, de loin et périphérique avec correction), définie selon les termes médicaux standards et les critères applicables.
+ Vision des couleurs normale requise pour les travaux électriques, définie selon les termes médicaux standards et les critères applicables.
**Prestation de service**
+ Suit les procédures pour communiquer, signaler et escalader immédiatement tout incident technique ou lié à la sécurité dans le centre de données auprès de la hiérarchie directe. Peut participer à des appels de coordination (« bridge calls ») pour fournir des détails sur l'état de l'incident et exécuter les actions de suivi sur site selon les directives, si nécessaire.
+ Développe et applique une stratégie d'ordre d'exécution efficace pour les tâches assignées. Prépare, organise, installe et effectue les démarrages et arrêts de base du matériel (par exemple : baies, disques durs, commutateurs) selon des instructions écrites spécifiques fournies via des listes de contrôle, des guides, des processus standards, des courriels, des conseils de techniciens ou des directives de la direction. Peut effectuer certaines tâches en collaboration avec d'autres techniciens afin de respecter les procédures et exigences de sécurité.
+ Réalise des diagnostics et des dépannages et/ou utilise des procédures standards pour identifier rapidement et efficacement la ou les causes des problèmes techniques, et remplacer les composants défectueux dans les équipements réseau, de stockage ou de serveur, avec une perturbation nulle ou minimale pour le client et/ou l'activité. Reconnaît les conditions, circonstances et scénarios pouvant avoir un impact significatif sur le client ou l'entreprise dans l'environnement du centre de données.
+ Effectue directement les mises hors service, les changements simples (par exemple : mises à niveau de mémoire, réinstallation du système d'exploitation) et les renouvellements de câblage d'infrastructure, d'équipements réseau, de stockage et de serveurs, en suivant les procédures standards avec un minimum de supervision. Traite les dispositifs contenant des données (DBD) pour destruction ou confirme que tous les dispositifs concernés (par exemple : disques durs, disques SSD, cartes mémoire, etc.) contenus dans les équipements réseau, de stockage ou de serveur ont été identifiés pour éradication ou destruction.
+ Peut effectuer une vérification post-exécution de la mise à la terre, de l'organisation, de l'étiquetage et du câblage afin de s'assurer de la conformité avec tous les protocoles de sécurité, les standards de déploiement et les modèles de conception réseau planifiés (NDT), avec accompagnement. Peut identifier des erreurs dans les standards de déploiement ou les modèles de conception réseau (NDT) et les signaler aux techniciens ou spécialistes concernés pour coordonner les corrections nécessaires, avec accompagnement.
**Conditions de travail**
+ S'applique notamment, mais pas exclusivement, aux postes en centre de données basés aux États-Unis : travail pendant de longues périodes dans un environnement présentant des niveaux élevés de bruit ambiant, de chaleur et de lumière, en raison des équipements et des systèmes de ventilation nécessaires.
**Autres:**
+ Incarner notre culture ( et nos valeurs ( .
**Datacenter Operations**
+ Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
+ Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently. Provides guidance and/or assists less experienced technicians with complex tickets or tasks, and appropriately escalates challenging or complex tickets to more experienced technicians as needed.
+ Demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Demonstrates a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
+ Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.
**Datacenter Work Environment**
+ Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Provides, responds to, and encourages providing feedback regarding on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams.
+ Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.
+ Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.
+ As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Managing Service**
+ Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.
+ Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.
+ Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
+ Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
**Physical Requirements**
Applies to but is not limited to US-based Data Center roles:
+ Occasional climbing of ladders.
+ Frequent climbing of stairs and/or ramps.
+ Prolonged standing. Occasional lifting 50lbs / 22.5kg.
+ Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device.
+ Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria.
+ Normal color vision for electrical work, defined via standard medical terms and applicable criteria.
**Service Delivery**
+ Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
+ Develops and employs an effective execution order strategy for assigned tasks. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
+ Performs diagnostics and troubleshooting and/or leverages standard procedures to quickly and efficiently identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Recognizes conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
+ Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures with minimal guidance. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction.
+ May perform post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs) with guidance. May identify errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed with guidance.
**Working Conditions**
+ Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.
**Other**
+ Embodies our culture and values .
**Qualifications**
**_English text to follow below_**
**Qualifications requises / minimales**
+ Diplôme d'études secondaires, GED ou équivalent, et connaissance de base du matériel informatique et de ses composants ET au moins 1 an d'expérience dans le support d'équipements informatiques ou de technologies connexes
+ OU expérience équivalente.
+ Capacité à travailler par quarts de 12 heures, y compris pendant des horaires non standards pouvant inclure le soir, la nuit, les week-ends et/ou les jours fériés.
+ Comme indiqué dans la description du poste, ce rôle implique des déplacements professionnels pouvant aller jusqu'à 25 %, ce qui signifie que vous pourriez être amené(e) à voyager ponctuellement dans le cadre de cette fonction.
+ Microsoft s'engage à préserver la langue française et à promouvoir son usage dans le cadre professionnel le cas échéant. Cependant, pour ce rôle en particulier, la maîtrise de l'anglais est une exigence professionnelle justifiée en raison des tâches techniques et spécialisées nécessitant l'utilisation de l'anglais afin de répondre aux besoins des clients tout en travaillant de manière intégrée avec des collègues du monde entier. La maîtrise de la communication orale et écrite en français est considérée comme un atout.
**Autres exigences :**
Ce rôle exige la capacité de répondre aux exigences en matière de filtrage de sécurité des Microsoft, des clients et/ou du gouvernement. Ces exigences comprennent, sans toutefois s'y limiter, les enquêtes de sécurité spécialisées suivantes :
+ Microsoft Vérification des antécédents dans le cloud : Ce poste devra passer la vérification des antécédents Microsoft Cloud lors de l'embauche / transfert et tous les deux ans par la suite.
+ Vérification de l'état de fiabilité : Ce poste exige que le candidat retenu obtienne et maintienne une vérification de l'état de fiabilité avec le gouvernement du Canada. Microsoft travaillera avec les individus au cas par cas pour déterminer si la vérification requise peut être obtenue dans les délais requis.
**Qualifications supplémentaires ou préférées**
+ Diplôme d'études secondaires, GED ou équivalent, et connaissance de base du matériel informatique et de ses composants ET plus de 3 ans d'expérience dans le support d'équipements informatiques ou de technologies connexes
+ OU expérience équivalente.
+ Certifications applicables : CompTIA (A+, Server+, Network+), câblage structuré de base (BSC).
Data Center Technicians ATR-C - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 59,000 $ CAD à 94,300 $CAD par année.
Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
Informations sur la rémunération au Canada | Carrières chez Microsoft ( accepte les candidatures jusqu'au 9 Octobre 2025
Microsoft est un employeur qui a accès à l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront considérés pour l'emploi sans égard à l'âge, l'ascendance, la couleur, le congé de soins familiaux ou médicaux, l'identité ou l'expression de genre, les informations génétiques, l'état matrimonial, l'état de santé, l'origine nationale, le handicap physique ou mental, l'affiliation politique, le statut protégé d'ancien combattant, la race, la religion, le sexe (y compris la grossesse), l'orientation sexuelle ou toute autre caractéristique protégée par les lois, règlements applicables, et ordonnances. Si vous avez besoin d'aide et/ou d'une mesure d'adaptation raisonnable en raison d'un handicap pendant le processus de postulation ou de recrutement, veuillez envoyer une demande via le formulaire de demande d'adaptation. ( avantages/bénéfices énumérés ci-dessous peuvent varier en fonction de la nature de votre emploi chez Microsoft et du pays où vous travaillez.
**Required/minimum qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology
+ OR equivalent experience.
+ Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
+ As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
+ Microsoft is committed to upholding the French language's status and ensuring its use in the workplace where applicable. However, for this specific role, proficiency in English is a bona fide occupational requirement due to technical and specialized tasks requiring the use of English to meet customer needs while working in an integrated fashion with colleagues around the world. Proficiency in verbal and written communication in French is considered an asset.
**Other Requirements:**
This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.
**Additional or preferred qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 3+ years experience supporting IT equipment or related technology
+ OR equivalent experience.
+ Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Data Center Technicians ATR-C - The typical base pay range for this role across Canada is CAD $59,000 - CAD $94,300 per year.
Find addi ional pay information here:
Canada Pay Information | Microsoft Careers ( will accept applications until October 9th 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
3
Data Center Technician
Vancouver, British Columbia
DMG Blockchain Solutions
Posted today
Job Viewed
Job Description
Job Description
Job Description
Salary: $20 per hour
Data Center Technician
We are a growing Crypto Currency Mining company based out of Vancouver, with a location in the Kootenay Boundary. We are seeking a high energy, determined, and very motivated person to join our team at our Bitcoin mining facility in Christina Lake (the job site).
The Company
DMG Blockchain is a company that mines Cryptocurrencies for multiple investors and ourselves. We take pride in providing care for both our clients and our employees alike.
The Position
Were looking for an individual to join our team as a full time (8 Hours a day) Data Center Technician. The pay range we offer is $20/Hr. to start, depending on experience. Experience is an asset, but we will provide training. We also offer a full benefit package after a probationary period is completed.
Requirements & Responsibilities
- You have an interest in the cryptocurrency space and are wanting to gain understanding of and contribute to DMGs goals and objectives. Your ability to comprehend and commence daily and weekly tasks is one way to contribute.
- You have the ability to initiate a course of action for solving problems and challenges as they exist and arise. You are a motivated self-starter.
- You are a well-organized individual that maintains a clean work space and respects the work environment to benefit all employees and the company.
- Knowledge and experience in construction, electrical or a related field is an asset.
- You must have your own vehicle, and be able to drive to and from the job site.
- Be able to lift 40 lbs. or more.
- Be able to work in a team setting but having the ability to work independently is beneficial.
- Ability to commence and complete a variety of construction-related tasks using hand and power tools would serve as an asset.
- You are a safety-conscious individual that strives to maintain a safe workplace.
Why Should You Apply:
- We have a great benefit package, including Medical and Dental.
- We are a progressive start up company in an exciting emerging industry.
- We work 8 Hours, Monday to Friday, with an occasional weekend shift.
- We are willing to train people on the job.
- You want to be part of a team that works towards making DMG great!
Note:
- We are currently only interviewing candidates who live within a one-hour drive of the job site, due to Winter road conditions.
This advertiser has chosen not to accept applicants from your region.
4
Data Center Technician I
Toronto, Ontario
Microsoft Corporation
Posted 5 days ago
Job Viewed
Job Description
As a Microsoft **Data Center Technician (DCT)** , you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.
**Responsibilities**
**Datacenter Operations**
+ Receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Develops and acquires a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
+ Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
+ Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type with guidance from experienced technicians. Seeks guidance from more experienced technicians on challenging or complex tickets.
+ Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.
**Datacenter Work Environment**
+ Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.
+ Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Encourages providing and responding to feedback received on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams
+ Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.
+ As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Managing Service**
+ Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
+ Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
+ Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.
+ Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.
**Physical Requirements**
+ Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Occasional lifting 50lbs / 22.5kg. Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device. Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria. Normal color vision for electrical work, defined via standard medical terms and applicable criteria.
**Service Delivery**
+ Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
+ Performs basic diagnostics and troubleshooting with guidance from experienced technicians and/or via standard procedures to identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Develops awareness of conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
+ Develops an understanding of effective execution order strategy(ies) for assigned tasks with assistance from experienced technicians or direct-line management. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
+ Learns about post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs). Learns about errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed.
+ Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures whilst seeking clarification and guidance from more experienced technicians as needed. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction with guidance.
**Working Conditions**
+ Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.
**Other:**
+ Embodies our culture and values .
**Qualifications**
**Required/Minimum Qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components OR equivalent experience.
+ Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
+ As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Other Requirements:**
This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.
**Additional or Preferred Qualifications:**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology
+ OR equivalent experience.
+ Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Data Center Technicians ATR-B - The typical base pay range for this role across Canada is CAD $50,500 - CAD $74,200 per year.
Find additional pay information here:
Canada pay information | Microsoft Careers ( will accept applications for this role from October 3, 2025 through October 8, 2025.
/span>
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.
**Responsibilities**
**Datacenter Operations**
+ Receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Develops and acquires a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
+ Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
+ Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type with guidance from experienced technicians. Seeks guidance from more experienced technicians on challenging or complex tickets.
+ Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.
**Datacenter Work Environment**
+ Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.
+ Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Encourages providing and responding to feedback received on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams
+ Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.
+ As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Managing Service**
+ Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
+ Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
+ Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.
+ Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.
**Physical Requirements**
+ Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Occasional lifting 50lbs / 22.5kg. Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device. Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria. Normal color vision for electrical work, defined via standard medical terms and applicable criteria.
**Service Delivery**
+ Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
+ Performs basic diagnostics and troubleshooting with guidance from experienced technicians and/or via standard procedures to identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Develops awareness of conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
+ Develops an understanding of effective execution order strategy(ies) for assigned tasks with assistance from experienced technicians or direct-line management. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
+ Learns about post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs). Learns about errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed.
+ Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures whilst seeking clarification and guidance from more experienced technicians as needed. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction with guidance.
**Working Conditions**
+ Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.
**Other:**
+ Embodies our culture and values .
**Qualifications**
**Required/Minimum Qualifications**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components OR equivalent experience.
+ Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
+ As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.
**Other Requirements:**
This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.
**Additional or Preferred Qualifications:**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology
+ OR equivalent experience.
+ Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Data Center Technicians ATR-B - The typical base pay range for this role across Canada is CAD $50,500 - CAD $74,200 per year.
Find additional pay information here:
Canada pay information | Microsoft Careers ( will accept applications for this role from October 3, 2025 through October 8, 2025.
/span>
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
5
Data Center Technician I
Kelowna, British Columbia
Hut 8
Posted today
Job Viewed
Job Description
Job Description
Job Description
ABOUT HUT 8
Imagine the ultimate destination for those who want to work at the cutting edge of technology, energy, and infrastructure. Hut 8 is on a mission to build and operate some of the world's largest data centers for next-generation computing workloads, including AI, Colocation, Cloud, and Bitcoin Mining. We are proud to offer interesting and challenging opportunities for individuals who want to build teams, solve problems, and make an impact from day one. If you're an ambitious individual looking for a career that is as rewarding as it is challenging, you've come to the right place.
ABOUT THE ROLE
We are seeking a highly skilled Data Center Technician to join our team in Kelowna. In this hands-on role, you will be responsible for supporting the operation, maintenance, and upgrade of data center infrastructure, including power, cooling, network systems, and security. You will collaborate with internal teams, vendors, and customers to ensure that the data center meets the highest standards of reliability and performance. The role also requires adherence to critical compliance frameworks, including SOC 2 Type 2, CSA 282, ISO 27001, and PCI-DSS
Key Responsibilities:
Infrastructure Operations & Maintenance
- Daily Inspections & Monitoring: Perform daily walkthroughs and inspections of critical infrastructure systems such as HVAC, UPS, generators, PDUs, and fire suppression systems. Identify and escalate anomalies or issues to the appropriate support teams.
- Maintenance Support: Assist in both preventative and corrective maintenance activities in collaboration with vendors or internal engineering teams.
- Power Provisioning: Support power provisioning and de-provisioning at the rack and PDU level to ensure optimal power distribution.
- Alert Monitoring: Monitor and respond to alerts related to infrastructure and hardware health using DCIM (Data Center Infrastructure Management) and BMS (Building Management Systems) tools to proactively address issues.
- Capacity Planning: Participate in capacity planning discussions, focusing on space, power, and cooling resources for upcoming deployments and expansion projects
Physical & Hardware Support
- Rack & Stack: Rack, stack, and cable servers, storage, and networking equipment according to build plans and MOPs (Method of Procedures).
- Cable Installation & Troubleshooting: Terminate, test, and troubleshoot fiber optic (SM/MM) and copper (Cat5e/6/6a) cabling for both new and existing deployments, ensuring optimal performance.
- Cable Management: Maintain strict cable management, labeling, and documentation standards for all installations to ensure ease of maintenance and troubleshooting.
- Hardware Diagnostics: Perform diagnostics, component swaps (e.g., RAM, SSDs, NICs), and system reboots as directed by internal teams or customers.
- Equipment Deployments: Assist in the deployment and testing of servers, network devices, and storage systems for internal use and customer deployments.
Smart Hands & Customer Support
- Remote Hands Support: Act as an onsite "Smart Hands & Eyes" for both internal teams and customers requiring remote support, including device identification, hardware replacement, and console access.
- Site Verification: Capture site photos or provide visual confirmation of equipment status during remote troubleshooting, supporting customers with visual feedback and status updates.
Operational Support
- Asset Management: Maintain an accurate asset inventory, rack elevations, and patch panel documentation to ensure up-to-date records of all equipment and infrastructure.
- Shipping & Receiving: Assist with the inbound and outbound shipping processes, including handling RMA (Return Merchandise Authorization) requests and coordination with vendors.
- Ticketing Systems & Logging: Ensure that all activities are logged and tracked in ticketing systems, with accurate timestamps and status updates for full accountability and traceability.
- Documentation Contribution: Contribute to the development and maintenance of standard operating procedures (SOPs), MOPs, and emergency response documentation to ensure operational consistency and safety.
Security & Compliance
- Adherence to Security Protocols: Follow physical and remote security policies and procedures to safeguard the data center and its assets.
- Compliance Participation: Adhere to industry compliance frameworks, including SOC 2 Type 2, CSA 282, ISO 27001, and PCI-DSS, ensuring all activities meet the security and regulatory standards.
- Audit Assistance: Participate in audits and provide documentation and support for compliance verification.
On-call & After-Hours Support
- On-call Rotation: Be available to participate in a rotating on-call schedule, providing after-hours support for critical incidents to ensure minimal downtime and service disruption.
ABOUT YOU
Education & Experience:
- High school diploma or equivalent; technical certifications (e.g., CompTIA A+, Network+, etc.) or a relevant degree preferred.
- 2+ years of experience in data center operations, NOC (Network Operations Center), or a technical support role with a solid understanding of infrastructure management.
Technical Skills:
- Data Center Infrastructure: Working knowledge of core data center systems such as power distribution (UPS, PDUs), cooling systems (HVAC), and physical security protocols.
- Cabling & Networking: Proficiency in fiber optic (SM/MM) and copper (Cat5e/6/6a) cabling, including installation, testing, fault isolation, and troubleshooting.
- Hardware Familiarity: Hands-on experience with server hardware (e.g., Dell, HPE, Supermicro), networking equipment (e.g., Cisco, Arista, Juniper), and serial console access.
- Tool Usage: Comfortable with data center tooling, including ticketing systems, DCIM software, cable testers (e.g., Fluke), and basic CLI (Command Line Interface) commands.
Compliance & Security Knowledge:
- Familiarity with industry compliance frameworks including SOC 2 Type 2, CSA 282, ISO 27001, and PCI-DSS.
- Understanding of data center security practices and the ability to implement and adhere to security policies and procedures to protect the infrastructure.
Physical & Operational Capabilities:
- Ability to lift up to 50 lbs and perform physical tasks in raised floor environments, working safely and efficiently.
- Comfortable with working in tight spaces and elevated areas as required by the infrastructure setup.
Problem-Solving & Communication:
- Strong troubleshooting and problem-solving skills, capable of diagnosing complex technical issues and implementing corrective actions.
- Excellent communication skills with the ability to work effectively both independently and as part of a team.
Availability:
- Flexibility to participate in rotating on-call schedules, including evenings and weekends, to provide continuous support for data center operations.
Preferred Qualifications:
- Certifications in data center operations, network infrastructure, electrical systems, or HVAC.
- Experience working in compliance-focused environments with SOC 2 Type 2, CSA 282, ISO 27001, and PCI-DSS standards.
ABOUT THE WORK ENVIRONMENT
This role is onsite at our HPC location in Kelowna, BC. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role has a pay range of $45,000 - $65,000 CAD.
WHAT MAKES HUT 8 A GREAT PLACE TO WORK
Hut 8 offers a benefits and wellness program that includes medical, dental, vision, life, and short-term and long-term disability insurance, as well as paid time off. We are proud to invest in building the best team in the industry. At all levels of the organization, we are driven by an entrepreneurial spirit, radical transparency, and relentless growth mentality.
At Hut 8, you will have the opportunity to:
▶ Work with bright, driven peers from a range of educational and professional backgrounds including software development, energy, engineering, entrepreneurship, investment banking, private equity, and management consulting
▶ Design and pitch new products, services, and other initiatives to a leadership team consisting of serial entrepreneurs and seasoned executives and backed by a board of directors consisting of industry veterans of energy, finance, and government
▶ Debate ideas and alternatives in a truly meritocratic setting where the learning curve is steep and the lessons come from both senior and junior members of the team
▶ Build a lifelong network of friends and professional connections at the cutting-edge intersection of technology, energy, and infrastructure
This advertiser has chosen not to accept applicants from your region.
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6
Senior Data Center Technician
Quebec, Quebec
Microsoft
Posted today
Job Viewed
Job Description
Overview
English text follows French.
Avis: Avant de soumettre votre candidature, veuillez vous diriger en bas de la page et choisir le site que vous préférez English | FR – (au pied de page). Sélectionnez si vous souhaitez communiquer uniquement en anglais, ou si vous préférez recevoir des communications écrites en anglais et en français.
En tant que Technicien(ne) principal(e) de centre de données (DCT) chez Microsoft, vous serez chargé(e) de préparer, configurer et déployer du matériel. Vous effectuerez également des diagnostics et des dépannages sur les équipements, ainsi que des mises hors service de matériel pour des changements simples ou des renouvellements, conformément aux procédures opérationnelles standard.
Cette opportunité vous permettra de renforcer votre compréhension des processus et procédures standards des centres de données, de développer vos compétences en mentorat en guidant vos collègues, de vous familiariser avec les procédures de sécurité et de gestion des données, et de faire progresser votre carrière.
Cloud Operations & Innovation (CO+I) de Microsoft est le moteur de nos services cloud. En tant que DCT au sein de CO+I, vous jouerez un rôle clé dans la livraison de l’infrastructure de base et des technologies fondamentales pour les services en ligne de Microsoft, notamment Bing, Office 365, Xbox, OneDrive et la plateforme Microsoft Azure. Le groupe CO+I met l’accent sur le développement personnel et professionnel de tous les employés, avec des opportunités de formation et de croissance telles que des programmes de rotation de carrière, des formations et événements sur la diversité et l’inclusion, ainsi que des certifications professionnelles.
Notre infrastructure comprend un vaste portefeuille mondial de plus de 200 centres de données répartis dans 32 pays, avec des millions de serveurs. Elle est gérée par une équipe d’experts qui soutiennent les services de plus d’un milliard de clients et 20 millions d’entreprises dans plus de 90 pays.
Avec la durabilité environnementale et l’optimisation au cœur de la conception et des opérations de nos centres de données, nous continuons à évoluer pour répondre aux exigences commerciales changeantes qui font de Microsoft un fournisseur cloud de classe mondiale.
La mission de Microsoft est de permettre à chaque personne et à chaque organisation sur la planète d’en faire plus. En tant qu’employés, nous adoptons un état d’esprit axé sur la croissance, innovons pour autonomiser les autres et collaborons pour atteindre nos objectifs communs. Chaque jour, nous incarnons nos valeurs de respect, d’intégrité et de responsabilité afin de créer une culture d’inclusion où chacun peut s’épanouir au travail et au-delà.
Exigences du poste :
Ce poste vous demandera, entre autres, de monter occasionnellement sur des échelles, de monter fréquemment des escaliers ou des rampes, de rester debout pendant de longues périodes, de soulever occasionnellement des charges (jusqu’à 22,5 kg), de pousser ou tirer occasionnellement des charges (jusqu’à 22,5–34 kg), avec ou sans dispositif d’assistance, et d’effectuer régulièrement des manipulations fines avec les mains.
Dans ce contexte, vous pourriez être amené(e) à voyager pour des raisons professionnelles afin de soutenir d’autres sites métropolitains, jusqu’à 25 % du temps.
Notice: Before you submit your application, please scroll-down and select the site of your choice English | FR – Canada (in the footer). Select to communicate with us only in English, if you prefer to receive written communication from us in both English and French.
As a Microsoft Senior Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements of the Role: This job will require you to, among other things, occasionally climb ladders, frequently climb stairs and/or ramps, engage in prolonged standing, occasionally engage in lifting (up to 50lbs./22.5kg), occasionally engage in pushing or pulling (of up to 50-75lbs. / 22.5-34kg) that may be assisted or unassisted with an assistive device, and regularly and frequently exercise fine hand manipulation.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.
Qualifications
English text to follow below
Qualifications requises / minimales
Autres exigences
Ce poste nécessite la capacité à satisfaire aux exigences de sécurité de Microsoft, des clients et/ou du gouvernement. Ces exigences incluent, sans s’y limiter, les contrôles de sécurité spécialisés suivants :
Qualifications préférées
Certifications applicables : ASICS/Contrôle des stocks, CompTIA (A+, Server+, Network+), câblage structuré de base (BSC), certification de base pour les centres de données (DCFC), Microsoft Certified Professional (MCP), certifications réseau spécifiques aux fournisseurs
Techniciens de centre de données ATR-D – La rémunération de base typique pour ce poste au Canada est comprise entre 72 400 CAD et 114 200 CAD par an
Microsoft acceptera les candidatures pour le poste jusqu’au 10 septembre 2025.
Informations supplémentaires sur la rémunération ici :
Microsoft est un employeur garantissant l’égalité des chances. Tous les candidats qualifiés recevront une considération équitable sans distinction d’âge, d’ascendance, de couleur, de congé familial ou médical, d’identité ou d’expression de genre, d’informations génétiques, d’état civil, de condition médicale, d’origine nationale, de handicap physique ou mental, d’affiliation politique, de statut d’ancien combattant protégé, de race, de religion, de sexe (y compris grossesse), d’orientation sexuelle ou de toute autre caractéristique protégée par les lois, règlements et ordonnances applicables.
Si vous avez besoin d’assistance et/ou d’un aménagement raisonnable en raison d’un handicap pendant le processus de candidature ou de recrutement, veuillez soumettre une demande via le formulaire de demande d’aménagement
Les avantages et privilèges mentionnés ci-dessous peuvent varier selon la nature de votre emploi chez Microsoft et le pays dans lequel vous travaillez.
___
Required/minimum qualifications
Other Requirements
This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:
Preferred qualifications
Data Center Technicians ATR-D - The typical base pay range for this role across Canada is CAD $72,400 - CAD $114,200 per year.
Microsoft will accept applications for the role until September 10, 2025.
Find additional pay information here:
Responsibilities
Opérations du centre de données
Environnement de travail du centre de données
Gestion du service
Remonte ou demande conseil aux techniciens expérimentés ou à la direction concernant les interactions avec les clients.
Exigences physiques
S’applique notamment aux postes basés aux États-Unis :
Exécution du service
Développe une compréhension des stratégies d’exécution efficaces pour les tâches assignées avec l’aide de techniciens expérimentés ou de la direction. Prépare, installe, configure et effectue les démarrages et arrêts de base du matériel (ex. : racks, disques durs, commutateurs) selon des instructions écrites spécifiques (checklists, guides, processus standards, emails, conseils de techniciens ou de la direction). Peut effectuer les tâches en binôme pour respecter les procédures et exigences de sécurité.
Conditions de travail
Autres :
___
Datacenter Operations
Datacenter Work Environment
Managing Service
Physical Requirements
Service Delivery
Working Conditions
Other:
This advertiser has chosen not to accept applicants from your region.
7
System Administrator
Mount Pearl, Newfoundland and Labrador
Adecco Canada
Posted today
Job Viewed
Job Description
Adecco is currently seeking an experienced System Administrator to support IT operations and infrastructure in a dynamic and collaborative environment. This 4-month contract role is located in Mount Pearl, NL, with a potential for permanent placement based on performance and business needs.
To find out more about Adecco Perks and what we can do for you please visit the link here:
Lacking the skills for this job? Don't worry - we've got you covered. Click this link to learn about the Aspire Academy and start your free upskilling journey today.
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CAB3042
- Pay rate: TBD based on experience
- Location: Mount Pearl, NL
- Job type: Temporary with potential for permanent placement | Full-time
- Hires fast, pays weekly.
- 4% vacation pay paid out on each weekly pay cheque.
- Medical and dental benefits once qualified.
- Free training programs
- New and quicker onboarding process
- Performing routine system admin tasks: server upgrades, patching, user account maintenance, and migrations.
- Troubleshooting and resolving hardware, software, and connectivity issues.
- Monitoring, administering, and maintaining on-prem and hybrid cloud IT environments.
- Leveraging automation and monitoring tools for infrastructure, storage, and network troubleshooting.
- Collaborating with IT/IS teams to resolve incidents and support technology solutions.
- Participating in cross-functional projects and rollouts aligned with business objectives.
- Maintaining comprehensive documentation including system configurations, incident logs, and technical knowledge bases.
- Identifying and documenting recurring issues to support continuous improvement.
- Must be legally eligible to work and reside in Canada.
- 5+ years of experience as a System Administrator or similar IT role.
- Strong understanding of Windows/Linux server environments, networking, and system admin best practices.
- Proven hands-on experience with hybrid cloud platforms (e.g., Azure, AWS).
- Skilled in using infrastructure monitoring tools, automation platforms, and patch management systems.
- Working knowledge of backup, disaster recovery, and storage management.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Relevant certifications: MCSA/MCSE, CompTIA Server+/Network+, VMware VCP.
- Scripting or automation experience with PowerShell, Bash, Python, etc.
- Background in supporting mid-size to enterprise IT environments.
To find out more about Adecco Perks and what we can do for you please visit the link here:
Lacking the skills for this job? Don't worry - we've got you covered. Click this link to learn about the Aspire Academy and start your free upskilling journey today.
@@j
CAB3042
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System Administrator
Vancouver, British Columbia
Spring Financial Inc.
Posted today
Job Viewed
Job Description
Job Description
Job Description
Salary: $70,000-$0,000 yearly salary + benefits. (See below for more details)
About us:
Spring Financial is revolutionizing financial access for Canadians, providing smart credit-building, mortgage, and lending solutions. Millions struggle with high-interest debt and limited financial optionswere here to change that.
As one of Canadas fastest-growing fintech companies, annually we help 1 million customers explore their financing options with easeonline, via text, or over the phone. Our dynamic, innovative team thrives on collaboration, growth, and making a real impact.
To learn more about our products please visit our website here:
Job Overview:
Spring Financial is seeking a talented and motivated System Administrator to join our dynamic IT department. As a System Administrator, you will play a crucial role in maintaining, upgrading, and optimizing our IT infrastructure, ensuring the reliability, security, and performance of our systems. Your technical expertise and problem-solving skills will contribute to the smooth operation of our online platform and services, enabling millions of Canadians to access financing with ease.
NOTE: This is a full-time, permanent, hybrid position in downtown Vancouver. While hybrid, some weeks may require full in-office attendance based on business needs.
What Youll Be Doing:
- Manage and monitor the company's IT infrastructure, including servers, networks, and hardware components.
- Perform regular system maintenance, software updates, and security patches to ensure optimal performance and security.
- Troubleshoot hardware and software issues, providing timely resolutions to minimize downtime and disruptions.
- Collaborate with cross-functional teams to implement IT projects, upgrades, and enhancements.
- Administer user accounts, permissions, and access controls to ensure data integrity and security.
- Conduct regular backups and implement disaster recovery strategies to safeguard critical data.
- Monitor system performance and proactively identify and address potential bottlenecks or issues.
- Stay current with industry trends and best practices to recommend improvements and innovations.
- Document technical processes, configurations, and procedures for knowledge sharing and training.
- Assist in vendor and hardware research for new purchases or vendor procurement
- Manage our RMM for workstation configurations, maintenance, and security
- Manage and maintain SaaS services, ranging across productivity, collaboration, infrastructure, and security
What You Should Have
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Proven experience as a System Administrator or in a similar IT role.
- Strong proficiency with Server and Desktop Windows, exposure to Linux an asset
- Familiarity with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure).
- Good understanding of networking concepts and processes.
- Experience with system monitoring tools and performance optimization techniques.
- Excellent problem-solving skills with a proactive and detail-oriented approach.
- Strong communication skills to collaborate effectively with team members and stakeholders, as well as ability to work independently.
- Relevant certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.
What We Will Give You:
- Competitive annual salary ranging from 70,000 to 80,000, reflective of experience and impact.
- Comprehensive benefits package, including extended health, dental, and vision coverage with 100% of monthly premiums covered by the Spring.
- GRSP matching program to support your long-term financial goals.
- Transit-Friendly Employer (Transit allowance).
- A modern, collaborative workspace in the heart of downtown Vancouver.
- Ongoing career growth opportunities.
This is a truly exciting time to join Spring Financial and we are looking forward to doing great things together!
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Please note: Upon applying, our Talent Acquisition team will review your resume. If you qualify, we will reach out to learn more about your experience and answer any questions you may have about the role, benefits, compensation, and more. Due to high application volume, we may not be able to respond to everyone.
Thank you for your interest! We appreciate your time and look forward to reviewing your application!
This advertiser has chosen not to accept applicants from your region.
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