20 Deloitte jobs in Mississauga

Job Description

Job Description

We are seeking a Director, Risk Management & Investigations

The Director, Risk Management & Investigations (RMI) is responsible for providing leadership and oversight for a team of specialists who provide risk consultancy, close protection, and investigation services to clients. This includes developing and implementing risk management service lines, business development strategies, and a focus on continuous improvement of client services. The Risk Management & Investigations portfolio includes services that identify, assess, and help mitigate threats to client safety, security, and infrastructure, where threats may impact the operations, finances, regulatory, or reputational success of the enterprise. Service lines include threat risk assessment, confidential investigations, surveillance, executive protection, and open-source intelligence collection, analysis, and reporting.

Scarlet Security & Risk Group (SSRG) is one of Canada's leading security companies. We provide a variety of client-centric security, technology, risk management, and investigation solutions to customers across the country. Our diverse, highly qualified team members and relentless commitment to excellence create superior results for our clients.

Responsibilities

• Develop, implement, and oversee strategies, service lines, processes, and resources that identify, assess, and provide treatment recommendations relating to client threats
• Develop and execute operational plans and concepts of operations with a focus on continuous improvement
• Recruit, oversee, coach, and develop specialist personnel and provide support as required
• Implement policies and operational procedures; complete projects supporting SSRG objectives
• Administer employee performance and development programs
• Work collaboratively across all internal SSRG business lines
• Maintain a high standard of professionalism and lead by example
• Generate new business and service opportunities
• Perform other duties as assigned or required as the role develops

Requirements

• Minimum 10 years of experience in risk management and investigations (preferred)
• Public safety/law enforcement experience an asset
• Minimum 5 years of leadership experience
• Graduate degree in a related field an asset
• Valid Private Investigator License and Security Consultant License
• Certified Protection Professional (CPP), Associate Safety Professional (ASP), or similar designation preferred
• Strong understanding of risk management methodologies, investigative techniques, and compliance requirements
• Management experience with standards such as ISO 31000, CSA Z624:20, BCER Security Management Regulation Guidelines, and NERC Physical Security Guideline
• Strong analytical, problem-solving, and decision-making skills
• Exceptional written and verbal communication skills; ability to produce clear and defensible client reports
• Ability to manage confidential and sensitive information with discretion
• Demonstrated leadership, teamwork, and interpersonal skills
• High ethical standards, sound judgment, and integrity
• Project management experience
• Proficiency with Microsoft Word, Excel, Outlook, Teams, and PowerPoint
• Valid Driver's License
• Infrastructure and Vulnerability Assessment course completion an asset
• Knowledge of Acts, Statutes, Regulations, and best practices related to risk management and investigations
• General knowledge of risk and security-related case law
• Commitment to continuous learning and improvement
• Ability to adapt to changing priorities and drive positive change
• Ability to work remotely and travel as needed
• Must obtain and maintain enhanced security clearance
• Must be legally authorized to work in Canada

Working Conditions

The Director works remotely and/or from an SSRG office in Western Canada, with travel across the country as needed. This position reports to the Executive Vice President, Strategic Initiatives. The role generally follows traditional office hours but may require availability during evenings and weekends to respond to urgent client issues, staffing needs, or other matters that arise.

Company Perks

• Salary range: $140,000-$50,000 per year
• Company-provided vehicle with personal use allowed
• Health & dental benefits for full-time employees
• Up to 1,000 in referral bonuses when your friends join the team
• A culture of respect, mentorship, and upward mobility
• Access to exclusive employee discounts on over 5000 products & services
• Fitness Centre Membership (at Head Office)

Ready to Apply?

Upload your resume and a short cover letter telling us why this role fits your goals. We're excited to hear from you!

Due to receiving a high volume of applications, only those applicants selected to move forward in the hiring process will be contacted.

SSRG is committed to maintaining a workplace free from discrimination and harassment based on age, race, creed, colour, religion, national origin, sexual orientation, gender, disability, or gender identity. We have zero tolerance for discrimination or mistreatment of any individual and strive to maintain a diverse workplace that reflects the communities we serve.

We are seeking a highly motivated and analytical credit card portfolio risk analyst to join our Credit Risk Management team. The successful candidate will be responsible for developing, implementing, and monitoring credit risk strategies across the entire customer lifecycle, with a specific focus on customer acquisition and existing customer management. This role requires strong analytical skills, a deep understanding of credit risk principles, and hands-on experience with systems that support the acquisition and existing customers management of credit card customers, to optimize risk-reward outcomes and ensure portfolio health.
Key Responsibilities:
- Risk Strategy Development (Acquisition & Existing Customers): Develop, implement, and refine credit risk strategies for both new customer acquisition and existing customer management (e.g., line management, authorizations, payment defender/float, high risk and inactive account closure) by utilizing credit scoring models and population segmentation techniques.
- Portfolio Monitoring & Analysis: Monitor credit card portfolio performance, identify emerging risk trends, and conduct in-depth analysis to assess the impact of various risk factors across acquisition channels and existing customer segments.
- Data Analysis & Modeling: Utilize advanced analytical techniques and statistical models to segment customers, predict credit losses, and evaluate the effectiveness of risk mitigation strategies for both new and existing customers. This includes working with large datasets to extract meaningful insights.
- System Integration & Optimization: Work with and optimize systems related to credit card acquisition (e.g., originations platforms) and existing customer management (e.g., CRM, portfolio management systems) to enhance risk controls and operational efficiency.
- Reporting & Presentation: Prepare comprehensive risk reports and presentations for senior management, outlining portfolio performance, risk exposures, and recommendations for strategic adjustments.
- Policy & Procedure Adherence: Ensure all credit risk activities comply with internal policies, external regulations, and industry best practices.
- Collaboration: Partner with cross-functional teams including product development, marketing, operations, and collections to integrate risk considerations into business decisions. Represent Credit Risk in technology projects where effective communication is necessary to ensure risk requirements are properly addressed.
- Tool & System Utilization: Leverage credit risk management systems and tools (e.g., SAS, SQL, SAS Miner), and demonstrate strong proficiency with acquisition and existing customer management platforms for data extraction, manipulation, and analysis.
- Ad-hoc Analysis: Conduct ad-hoc analyses and special projects as required to support strategic initiatives and address specific risk concerns related to customer acquisition and existing portfolio management.
Experience:
- 6-10 years of experience in credit risk management, preferably within the credit card or retail banking sector.
- Proven experience in developing and implementing credit risk strategies and models, with a strong emphasis on customer acquisition and existing customer management.
- Demonstrable experience working with decision engines in acquisition (e.g., FICO Blaze or other Credit Decision Engine) and existing customer management (e.g., ACS, TRIAD).
- Strong analytical skills with the ability to interpret complex data and draw actionable conclusions.
- Excellent communication and presentation skills, with the ability to articulate complex analytical findings to technical and non-technical audiences.
- Strong problem-solving abilities and meticulous attention to detail.
- Ability to work independently and collaboratively in a fast-paced environment.
Technical Skills:
- Proficiency in SQL, SAS for data extraction, manipulation, and statistical analysis.
- SAS Miner for CHAID analysis and segmentation.
- Advanced Excel skills (pivot tables, VLOOKUP, complex formulas).
- Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
- Familiarity with credit scoring models and their application.
Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.
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**Job Family Group:**
Risk Management
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**Job Family:**
Portfolio Credit Risk Management
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**Time Type:**
Full time
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**Primary Location Full Time Salary Range:**
$94,960.00 - $142,440.00
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**Most Relevant Skills**
Analytical Thinking, Constructive Debate, Escalation Management, Industry Knowledge, Policy and Procedure, Policy and Regulation, Process Execution, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Risk Management
Overview
- The Americas Strategy & Operations team leads key strategic initiatives for the region, provides analytics and insights to drive business results, monitors risks, assists with the articulation of the US, Canada and Latin America strategies and progress against them, and manages the business administration function supporting the President of Americas.
- The Manager Risk Management for Canada will ensure a broader and deeper assessment of regional risks; investigating key topics, articulating thoughtful courses of action and risk mitigating activities, and tracking response plans for Mastercard Canada
Role
- Manages the regional Business Risk Control Committee, chaired by the Canada President and consisting of Canada's senior leadership team, working with partners to prepare in depth analysis of key risk topics, facilitating discussion and managing outputs and deliverables
- Provides support to the business on key risk assessment activities and develop / track response plans (e.g. for new products, initiatives or partners)
- Oversees key Canada strategy /risk initiatives, driving alignment, execution and measurement
- Provides analytical and strategic insights, as well as thought leadership to drive priority projects
- Advises and support local and/or regional business strategies; partners with local teams to optimize risk-related policies and a holistic risk perspective
- Leads risk aggregation and consolidation process to communicate regional risks, mitigation activities and impact on our regional business strategy to senior management
All About You
- Knowledge of the payments industry required
- Experience in financial / risk quantification or legal risk strongly preferred
- Sound problem solving, analytical and critical thinking skills
- Ability to take many, complicated inputs and distill into simple solutions
- Proven project management skills
- Experience developing and managing processes and dashboards for effective risk reporting
- Excellent verbal and written communication skills
-. French is a plus.
- Strong interpersonal skill, ability to influence at all levels and work collaboratively across multiple groups and all levels of management
- Location of role: Toronto
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job Description

Job Description

Company Description

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. 

Strategy & Management Consulting 

Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy.   

Financial Institutions have drastically changed over the last decade, driven by increased regulatory constraints, diverse competition inside and beyond traditional banking organizations, and emerging technologies reshaping long-standing ecosystems.  Sia’s Financial Services Business Unit provides a comprehensive suite of core capabilities designed to address the diverse and evolving needs of our clients, enabling them to navigate complex challenges, seize new opportunities, and achieve their strategic objectives in an increasingly competitive and dynamic business environment. 

Job Description

What You’ll Do

Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy.  

Financial Institutions have drastically changed over the last decade, driven by increased regulatory constraints, diverse competition inside and beyond traditional banking organizations, and emerging technologies reshaping long-standing ecosystems. Sia’s Financial Services Business Unit provides a comprehensive suite of core capabilities designed to address the diverse and evolving needs of our clients, enabling them to navigate complex challenges, seize new opportunities, and achieve their strategic objectives in an increasingly competitive and dynamic business environment.

We are hiring talented consultants to our Financial Services Industry (FSI) Business Unit to deliver a myriad of business transformation solutions to our clients. The FSI Business Unit has led and managed projects for top-tier, global clients ranging from strategy, target operating model design, regulatory governance and remediation to technology transformation, program & project management, and business analysis. We have experience providing these solutions to clients within their Sales & Trading, Risk Management, Finance, Treasury, and Operations & Technology functions. In Finance & Risk Management, experience in Capital and/or Liquidity Reporting is strongly preferred.

At all levels and varying scales, our consultants execute upon client delivery, business development, business expertise, team collaboration and leadership. We support your professional development and career growth through on-the-job training, internal trainings & learning pathways, in addition to opportunities to ideate, build, promote and deploy best-in-class and convincing IP/Solutions that bring a distinctive added value to our customers. Through our firm’s career pathways and collaborative global teams, you will have the opportunity to learn, grow, and develop as a consulting professional.

Responsibilities

Consulting Skills

• Client delivery as part of an on-site or remote project team, able to define the framework and structure of deliverables, carrying out the production of complex deliverables
• Manage the work, activities, and timelines of work for both them and their team, identifies priorities and workflows for interested parties
• Utilizing a higher-level understanding of methodological concepts, coach teammates in preparing client deliverables utilizing tools like PowerPoint, Excel, Access, MS Project and Visio, designing key deliverables for projects and supporting other consultants in the production of their deliverables 
• Present complex ideas, critical points and decisions required to team members and client contacts, including middle and top management
• Perform simple and complex research and business analysis to solve for customer business challenges/issues to present unique, tailored solutions utilizing both quantitative and qualitative data
• Manage internal team by promoting teamwork, motivate and help consultants to improve
• Demonstrate credibility and legitimacy with client, capable of challenging client approaches and provide new directions, allowing the customer to evolve and deepens relationship
• Define the project framework and organization, managing one or different projects at a time, guarantees the follow-up of these assignments
• Provide status reporting of progress, dependencies, issues, risks, and overall program health
• Responsible for the work streams of a complex project and takes the lead on simple projects
• Maintain program sites as a repository for all project information

Business Expertise Skills

• Support practice, thought leadership, and people development activities firmwide
• Maintains a deep understanding of business concepts, issues and challenges and key knowledge to master a business expertise
• Cultivate knowledge related to a specific business challenge, issue, or deepen understanding within a sector and function domain
• Contribute to the development of new solutions in own areas of expertise
• Takes a leading role within internal firm knowledge-share activities and organizations, ensuring complete knowledge and competency transfer to other consultants
• Collaborate with clients’ leadership to improve processes and procedures in areas such as banking governance, risk management, regulatory compliance, treasury transformation, stress testing, and internal audit
• Advise and provide clients with strategic recommendations on Risk Management issues facing the financial services sector, focusing on the identification, measurement, and management of Credit Risk, Market Risk, Liquidity Risks, etc.
• Help clients understand and quantify risk exposures, evaluate risk strategies, and build and maintain risk models. This includes gathering and analyzing information, formulating, and testing hypotheses, and developing and communicating recommendations
• Help build tools that enable our clients to efficiently utilize capital and liquidity resources, consistent with regulatory expectations
• Focus on financial risk identification, measurement, mitigation, monitoring, and reporting of exposures to interest rate, commodity, equity, credit, and foreign exchange movements
• Develop a point of view on key global trends, and how they impact clients

Business Development Skills

• Detect, trace, and qualify business opportunities
• Relay information relevant to new business activities and prospects to manager, team, and business unit/line leaders
• Lead business development and proposal efforts
• Drive sales efforts and lead internal corporate initiatives
• Lead major projects and manage relationships with flagship and key accounts

People Management Skills

• Supervise a project team internally and on client assignment
• Embody the firm’s values of excellence, entrepreneurship, innovation, teamwork, care and support, and employee wellbeing into their management style
• Collaborate with engagement team to deliver high-quality work products
• Apply strategic and critical thinking to develop recommendations that address client challenges
• Manage team of resources to ensure deliverables are provided on time
• Provide guidance and mentoring to team

Qualifications

• Bachelor’s degree required in Finance, Business Management, or a related field from an accredited college/university is required
• 7+ years of management consulting experience
• 5+ years spearheading projects related to Financial Services industry broadly and/or;
  • Banking products and services (e.g. Capital Planning / Stress Testing (CCAR / DFAST), Traded Products Risk, Market Risk, Interest Rate Risk, Foreign Exchange Risk, Treasury, etc.)
  • Business process design, modeling, and automation
• Previous experience and background in Capital and/or Liquidity reporting
• Ability to manage client relationships and networks, present to senior audiences, and work day-to-day with senior and mid-level clients
• Ability to multi-task competing priorities while maintaining a high degree of accuracy and attention to detail
• Demonstrated leadership experience

Bonus points if you possess any of the following:

• Master's degree in finance, Financial Engineering, Applied Mathematics, Statistics, Operations Research, Economics & Finance, Accounting & Finance, Business Analytics, etc.
• Advanced Microsoft Office Skills (Excel, PowerPoint, Word)
• Experience in, or exposure to, risk and regulatory issues across multiple areas in consumer-facing financial services, payments, commercial banking, investment banking, sales and trading, risk management in banking, emerging areas of regulation or regulatory dialogue (e.g., climate, ESG, digital assets)
• Exposure to front office systems and market data and understanding of data flow between multiple systems including reporting tools
• Ability to obtain, process, and analyze large data sets, including through the usage of SQL, SAS, and other data analysis tools
• CFA / FRM / CAIA / CPA Certifications

Additional Information

ADDITIONAL INFORMATION  

All your information will be kept confidential according to EEO guidelines. 

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.  

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. 

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Risk Management
**Pay Details:**
$65,600 - $98,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**KEY ACCOUNTABILITIES**
**CUSTOMER**
+ Develop and operationalize standards, policies and processes to identify, report and mitigate overall risk exposures within the business;
+ Proactively analyze potential risks and ensure key risks are aggregated / escalated to appropriate areas;
+ Support ongoing risk measurement activities by acquiring, analyzing and reporting business operational or relevant loss data;
+ Establish and provide regular risk analysis and reporting on operational loss performance of the business;
+ Support business with analysis and reporting on risk issues and their impact which may include scenario analysis;
+ May be responsible for coordinating business continuity management (BCM) processes and supporting regulatory / compliance related initiatives impacting overall risks to the business (e.g. CDIC, anti-money laundering);
+ Support established enterprise-wide risk escalation, review and approval processes, data management, policies and risk assessment processes
+ Contribute to the monitoring of Key Risk Indicators through the identification of key risk drivers for the business
+ May also monitor/report on compliance, management, and strategic initiatives
+ Provide regular commentary and industry analysis in supporting the development/ maintenance/ oversight of policies/ procedures/ practices
**SHAREHOLDER**
+ Adhere to enterprise frameworks or methodologies that relate to activities for our business area
+ Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
+ Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
+ Ensure business operations are in compliance with applicable internal and external requirements ( e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
+ Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
+ Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
+ Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
+ Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
+ Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues
+ Actively manage relationships within and across various business lines, corporate and/or oversight functions and ensure alignment with enterprise and/or regulatory requirements
+ Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
+ Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
**EMPLOYEE / TEAM**
+ Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
+ Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
+ Participate in personal performance management and development activities, including cross training within own team
+ Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
+ Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
+ Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
+ Contribute to a fair, positive and equitable environment that supports a diverse workforce
+ Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
**BREADTH & DEPTH**
+ Experienced working professional role providing specialized business services, advisory or processes / program support within their own area of speciality
+ Requires experienced, conceptual and practical knowledge within their own specialty and knowledge of broader related areas
+ Accountable for own work and sometimes others; acts as an escalation point or knowledge resource for others in their own area
+ Leads projects or work streams within broader projects with moderate risk and may be accountable for managing ongoing activities, processes and functional programs
+ Works within broad guidelines / policies and independently performs tasks from end to end
+ Solves moderately complex problems by taking a new perspective on existing solutions
+ Exercises judgment based on the analysis of multiple sources of information
+ Conveys business context when providing guidance within field of specialty to internal or external stakeholders
+ Work performed under minimal management guidance and supervision
+ Identify and lead problem resolution
+ Generally reports to a Senior / Manager role
**EXPERIENCE & EDUCATION**
+ Undergraduate degree or technical certificate and/or
+ 2+ years relevant experience
#LI-CorporateB
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Join the Enterprise Technology Services Governance & Controls (ETS G&C Team), where you'll help drive a strong risk-aware culture by supporting key governance processes including Information risk assessments, Reportable Events, CAP Management, Exception Requests while demonstrating hands-on Archer experience to manage technical risks and deliver timely, accurate insights. This role requires technical proficiency, independent execution, and cross-team collaboration within a supportive, growth-focused environment that values continuous learning and professional development.
**Position Responsibilities:**
+ Perform information risk assessments in compliance with the global Information Risk Assessment methodology, policies, and standards. Assess new and existing development, testing, deployment, monitoring, and security tools within various areas and business units. In collaboration with developers, engineers, and support teams, implement and automate security controls, including those for cloud architectures and container workloads, into CI/CD pipelines.
+ Independently manage the full lifecycle of reportable events, including investigation, customer engagement, and approval in Archer, while ensuring alignment with internal governance processes
+ Coordinate exception requests by engaging with requestors to understand the rationale, assess risk impact, validate compensating controls, draft and document exceptions in Archer, and collaborate with Line 2 to seek approval.
+ Develop and assist in completing corrective action plans for key controls/measures that cannot be measured or where control deficiencies exist
+ Collaborate with multi-functional teams including ETS teams - cloud, architecture, IT Asset Management, Infrastructure, Line 2, and control customers to ensure effective execution of risk processes and alignment with enterprise governance standards
**Required Qualifications:**
+ 3-5 years of experience in technology risk or information security, preferably within a regulated financial environment.
+ University degree or equivalent experience in Computer Science, Information Technology, or a related field is preferred.
+ Solid grasp of security domains, including risk assessment, incident response, and regulatory standards.
+ Knowledge and experience with tools like Archer, Jira, Confluence, ServiceNow.
+ Familiarity with regulatory frameworks such as OSFI's B-13 (Technology and Cyber Risk Management), NIST standards, and SOC 1/SOC 2 compliance
+ Professional certifications such as CISSP, CISA, CRISC, CISM are preferred.
+ Strong analytical and communication skills, with the ability to manage customers effectively.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our distributed team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$75,880.00 CAD - $140,920.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

Job Description

Job Description

Company Description

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. 

Strategy & Management Consulting 

Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy.   

Financial Institutions have drastically changed over the last decade, driven by increased regulatory constraints, diverse competition inside and beyond traditional banking organizations, and emerging technologies reshaping long-standing ecosystems.  Sia’s Financial Services Business Unit provides a comprehensive suite of core capabilities designed to address the diverse and evolving needs of our clients, enabling them to navigate complex challenges, seize new opportunities, and achieve their strategic objectives in an increasingly competitive and dynamic business environment. 

Job Description

What You’ll Do

Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy.  

Financial Institutions have drastically changed over the last decade, driven by increased regulatory constraints, diverse competition inside and beyond traditional banking organizations, and emerging technologies reshaping long-standing ecosystems. Sia’s Financial Services Business Unit provides a comprehensive suite of core capabilities designed to address the diverse and evolving needs of our clients, enabling them to navigate complex challenges, seize new opportunities, and achieve their strategic objectives in an increasingly competitive and dynamic business environment.

We are hiring talented consultants to our Financial Services Industry (FSI) Business Unit to deliver a myriad of business transformation solutions to our clients. The FSI Business Unit has led and managed projects for top-tier, global clients ranging from strategy, target operating model design, regulatory governance and remediation to technology transformation, program & project management, and business analysis. We have experience providing these solutions to clients within their Sales & Trading, Risk Management, Finance, Treasury, and Operations & Technology functions. In Finance & Risk Management, experience in Capital and/or Liquidity Reporting is strongly preferred.

Responsibilities

Consulting Skills

• Client delivery as part of an on-site or remote project team, able to define the framework and structure of deliverables, carrying out the production of complex deliverables
• Manage the work, activities, and timelines of work for both them and their team, identifies priorities and workflows for interested parties
• Utilizing a higher-level understanding of methodological concepts, coaches teammates in preparing client deliverables utilizing tools like PowerPoint, Excel, Access, MS Project and Visio, designing key deliverables for projects and supporting other consultants in the production of their deliverables 
• Present complex ideas, critical points and decisions required to team members and client contacts, including middle and top management
• Perform simple and complex research and business analysis to solve for customer business challenges/issues to present unique, tailored solutions utilizing both quantitative and qualitative data
• Manages internal team by promoting teamwork, motivate and help consultants to improve
• Demonstrate credibility and legitimacy with client, capable of challenging client approaches and provide new directions, allowing the customer to evolve and deepens relationship
• Defines the project framework and organization, managing one or different projects at a time, guarantees the follow-up of these assignments
• Provide status reporting of progress, dependencies, issues, risks, and overall program health   
• Responsible for the work streams of a complex project and takes the lead on simple projects
• Maintain program sites as a repository for all project information

Business Expertise Skills

• Support practice, thought leadership, and people development activities firmwide
• Maintains a deep understanding of business concepts, issues and challenges and key knowledge to master a business expertise
• Cultivate knowledge related to a specific business challenge, issue, or deepen understanding within a sector and function domain
• Contribute to the development of new solutions in own areas of expertise
• Takes a leading role within internal firm knowledge-share activities and organizations, ensuring complete knowledge and competency transfer to other consultants
• Collaborate with clients’ leadership to improve processes and procedures in areas such as banking governance, risk management, regulatory compliance, treasury transformation, stress testing, and internal audit
• Advise and provide clients with strategic recommendations on Risk Management issues facing the financial services sector, focusing on the identification, measurement, and management of Credit Risk, Market Risk, Liquidity Risks, etc.
• Help clients understand and quantify risk exposures, evaluate risk strategies, and build and maintain risk models. This includes gathering and analyzing information, formulating, and testing hypotheses, and developing and communicating recommendations
• Help build tools that enable our clients to efficiently utilize capital and liquidity resources, consistent with regulatory expectations
• Focus on financial risk identification, measurement, mitigation, monitoring, and reporting of exposures to interest rate, commodity, equity, credit, and foreign exchange movements
• Develop a point of view on key global trends, and how they impact clients

Business Development Skills

• Write business proposals and presentations autonomously
• Detect, trace, and qualify business opportunities
• Relay information relevant to new business activities and prospects to manager, team, and business unit/line leaders

People Management Skills

• Supervise a project team internally and on client assignment
• Embody the firm’s values of excellence, entrepreneurship, innovation, teamwork, care and support, and employee wellbeing into their management style

Qualifications

• Bachelor’s degree required in Finance, Business Management, or a related field from an accredited college/university is required
• 5-7+ years of recent client facing management consulting experience
• 5-7+ years relevant experience managing or creating project deliverables in a consulting environment, with broad experience in management consulting and/or
• 5+ years spearheading projects related to Financial Services industry broadly and/or
  • Banking products and services (e.g. Capital Planning / Stress Testing (CCAR / DFAST), Traded Products Risk, Market Risk, Interest Rate Risk, Foreign Exchange Risk, Treasury, etc.)
  • Business process design, modeling, and automation
• Previous experience and background in Capital and/or Liquidity reporting
• Experienced in delivery of a wide range of Financial Services solutions, maintains deep understanding of the industry and its challenges
• You possess strong client relationship development and client management skills
• Excellent communication (written and oral) accompanied by strong interpersonal skills
• Solid organizational, multi-tasking, and time-management skills
• Strong problem solving and troubleshooting skills with the ability to know when to escalate and when not to
• Eagerness to be involved with internal initiatives and interest in guiding and leading
• Demonstrated teamwork and collaboration in a professional setting

Bonus points if you possess any of the following:

• Master's degree in finance, Financial Engineering, Applied Mathematics, Statistics, Operations Research, Economics & Finance, Accounting & Finance, Business Analytics, etc.
• Advanced Microsoft Office Skills (Excel, PowerPoint, Word
• Experience in, or exposure to, risk and regulatory issues across multiple areas in consumer-facing financial services, payments, commercial banking, investment banking, sales and trading, risk management in banking, emerging areas of regulation or regulatory dialogue (e.g., climate, ESG, digital assets)
• Exposure to front office systems and market data and understanding of data flow between multiple systems including reporting tools
• Ability to obtain, process, and analyze large data sets, including through the usage of SQL, SAS, and other data analysis tools
• CFA / FRM / CAIA / CPA Certifications

Additional Information

ADDITIONAL INFORMATION  

All your information will be kept confidential according to EEO guidelines. 

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.  

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. 

Information Risk Management Analyst (SharePoint) Contract role in the insurance industry focused on SharePoint administration, SOP documentation, and stakeholder coordination. Ideal for professionals experienced in merging SharePoint sites, configuring permissions, and standardizing risk processes. Toronto-based hybrid position with competitive hourly rates and high-impact project work.What is in it for you: • Salaried: $75-80 per hour.• Incorporated Business Rate: $90-95 per hour.• 3-month contract.• Full-time position: 37.50 hours per week.• Hybrid work: 3 office days, from Tuesday to Thursday.• Opportunity to work in a dynamic and professional environment.• Join a passionate and inclusive team of professionals.Responsibilities: • Document standard operating procedures (SOPs) for information risk processes.• Collaborate with subject matter experts to extract knowledge and standardize documentation.• Consolidate and merge two SharePoint sites into one unified platform.• Configure SharePoint site security, structure, and permissions.• Provide guidance on access control and content visibility (public vs. private).• Coordinate risk-related documentation efforts across teams.• Support integration with tools such as Power BI and JIRA (without building dashboards).• Contribute to process research and basic risk analysis.• Assist with dashboard reporting requirements related to IT risk.• Apply foundational knowledge of IT risk management and business processes.What you will need to succeed: • Bachelor's degree or equivalent experience preferred.• Demonstrated SharePoint administration and configuration experience, including setting site-level permissions.• Proven expertise in SOP and process documentation.• Strong writing and documentation skills with attention to detail.• Comfortable working with subject matter experts to extract and structure information.• Self-starter with the ability to work independently and take initiative.• Strong interpersonal skills and ability to work cross-functionally.• 5–7 years of relevant experience in IT risk, documentation, or SharePoint environments.• Familiarity with IT risk concepts, regulatory compliance, or frameworks such as COBIT or NIST is an asset.• Exposure to Power BI and data analysis tools is a plus.Why Recruit Action? Recruit Action (agency permit: AP- ) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.# MFCJP

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Risk Management
**Pay Details:**
$65,600 - $98,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Department Overview:**
Enterprise Risk Management (ERM) is responsible for building organizational capability in managing risk on a more integrated and comprehensive basis for the organization and for promoting a strong risk culture within TD. The team is accountable for the development and implementation of an enterprise risk management strategy, governance, policies and practices, reporting and operating frameworks, and operations associated with the Risk Management function.
TD applies the "Three Lines of Defence" model to risk management as defined in the Enterprise Risk Framework. As part of the second line of defence, the ERM team assures the appropriate design, implementation, and/or execution of (applicable components of) the TD risk management framework. ERM collaborates with a broad network of business and risk management practitioners and other corporate functions in all jurisdictions where the Bank has business activities.
**Job Description:**
Reporting to the Senior Manager, Enterprise Risk Management, the Risk Analyst, Enterprise Risk Management (ERM) will operate in a forward deployed capacity to support the broader ERM team on the implementation and execution of ERM programs, as well business-as-usual activities in peak periods. The Risk Analyst will ensure programs and processes are aligned and integrated with the Enterprise Risk Framework and other relevant frameworks.
The Risk Analyst, ERM accountable for the following through the forward deploy model:
+ Provide support to the broader ERM team in the development and implementation of new initiatives and enhancements of governance activities.
+ Support the execution of day-to-day activities in the delivery of existing programs to maintain compliance with enterprise-wide Frameworks, Policies and Standards (i.e. Risk Appetite, Scenario Analysis, Risk Catalogue, etc.).
+ Support the execution of ERM workback plans, timelines, activities, and deliverables, interacting with stakeholders and the broader ERM team.
+ Prioritize and manage own workload, delivering quality results and meeting deadlines.
+ Maintain procedures and templates that support Enterprise Risk Management Programs.
+ Identification and support problem resolution for program requirements, issues, and/or internal audit findings and non-compliance issues.
+ Escalate issues and concerns related to non-compliance as needed and work with the ERM team and/or stakeholders for resolution.
+ Support Committee Governance team with administrative duties including scheduling of critical meetings, creation workback plans, maintenance of templates, and communications with key partners.
+ Partner with Committee Governance team to support review of materials for submission to the Committee through discussion with partners across the Bank.
+ The scope of these activities is enterprise-wide and includes stakeholders across Risk Management, other Corporate Functions, and all business segments, including the US.
**Job Requirements:**
+ **Undergraduate degree or technical certificate and/or**
+ **2+ years relevant experience within Risk Management**
+ Foundational Risk Management knowledge
+ Analytical thinking and data literacy
+ Communication and stakeholder engagement skills
+ Ability to operate in a dynamic, cross-functional environment
+ Awareness of regulatory context and operational discipline
+ Demonstrated time management and organizational skills to work in a fast-paced environment and manage multiple deadlines and adapt well to changing priorities.
+ Ability to work independently and manage assigned priorities.
+ Knowledge in data processing techniques is an asset as to continuously improve the risk management infrastructure
+ Experience in supporting change management initiatives and risk delivery is an asset.
+ Strong problem-solving skills and the ability to proactively identify risks / issues and support solutions.
+ Governance & Control and/or Risk Management experience is an asset.
#LI-CorporateB
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.