37 Department Management jobs in Canada

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Business Management, Strategy & Support
**Pay Details:**
$108,800 - $163,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**JOB DESCRIPTION**
Within Platform & Technology, Delivery and Operations are a critical capability for TD as we invest and grow for the future to be the better bank. It is a core part of our guiding principles to focus on delivery outcomes, fostering speed and innovation, and modernizing our operating model. As we continue to build towards that future for the bank, our group will be leaders in advancing delivery practices; deliver strategic advice, reporting, analysis, and insights to our partners with a focus on outcomes; drive and measure continuous improvement and efficiency/productivity in our operations and across Platforms & Technology. We are proud to offer an engaging, results-oriented, collaborative, and inclusive work environment to our colleagues and partners.
**KEY ACCOUNTABILITIES**
+ Strategic leader responsible for optimizing technology operations, driving business alignment and efficient execution of P&T initiatives.
+ Lead financial management team and process across platforms
+ Ensure area of work is executed consistently and meets group standards
+ Influence, and collaborate on how to drive process efficiencies, meet risk and governance requirements in tools development
+ Own interaction/governance framework with key stakeholders
+ Lead and manage regular touchpoints with key partners and impacting LOBs
+ Provide seasoned specialized finance, operations and tooling knowledge, advice and/or guidance to various stakeholders and team members on Financial Management and execution.
+ Create a positive work environment and assume a prominent position on the leadership team by championing P&T and D&Os, vision and shared commitments
**KNOWLEDGE AND SKILLS**
+ Extensive knowledge in finance, accounting and operation functions
+ Experienced in Clarity PPM and financial, project and resource functionalities
+ Innovative thinker with continuous improvement mentality
+ Business acumen with the ability to distil complex information, develop business cases and effectively communicate ideas and recommendations
+ Great communication skills and ability to develop effective executive presentations
+ Strong relationship management skills with both internal and external vendors and partners
+ Solid balance between challenging the status quo and moderating change impact to the business
+ Ability to work effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed
+ Ability to lead and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
+ Flexible and adaptable to changing situations and environments
+ Knowledgeable in Agile delivery methodology and principles
  **Education**
+ Bachelor's degree or equivalent work experience
+ Finance and accounting experience required
+ Accounting designation is an asset
+ 10+ years of related experience
+ 5+ years of people management experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Business Management, Strategy & Support
**Pay Details:**
$108,800 - $163,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**CUSTOMER**
+ Develop, communicate and implement a holistic strategy for own specific business management function in support of and integrated with the overall business strategy
+ Oversee / lead / manage and plan a work activity that may require alignment across multiple areas
+ Lead the team in the development and/or integrated implementation of policies / processes / procedures / changes across multiple functional areas
+ Lead partner to management and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
+ Act as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed
+ Ensure an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.
+ Forecast programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders
+ Provide functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business strategies and executive management direction
**SHAREHOLDER**
+ Ensure team adheres to enterprise frameworks and methodologies related to overall business management activities
+ Lead relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
+ Support team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
+ Assess / identify key issues and escalate to appropriate levels and relevant stakeholders and business management where required
+ Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
+ Identify, mitigate and report on risk issues per enterprise policy / guidelines and ensure appropriate escalation processes are followed
+ Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
+ Work closely with key business leaders to optimize TDBG's resources and leverage TD's operating model to maximize efficiency, effectiveness and scale
+ Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
+ May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues
+ Manage oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
+ Oversee or lead the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues
**EMPLOYEE / TEAM**
+ Responsible for management of the overall team(s) providing both leadership and guidance
+ Set targets and objectives for the team, and deliver results
+ Grow team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
+ Foster an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
+ Co-ordinate necessary resources to ensure completion by deadlines
+ Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members' assessment of performance and development plans
+ Prioritize and manage own workload in order to deliver quality results and meet timelines
+ Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
+ Establish effective relationships across multiple business and technology partners, program and project managers
+ Participate in knowledge transfer within the team and business units
**BREADTH & DEPTH**
+ Oversee and lead a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope
+ Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas
+ Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
+ Set operational team direction and collaborate with others to execute on common goals
+ Focus on longer-range planning for functional area (e.g. 12 months or greater)
+ Generally reports to business management executive
**EXPERIENCE & EDUCATION**
+ Undergraduate degree
+ 10+ years relevant experience
+ Strong expertise in Risk Management
+ Advanced in Data Risk methodology
+ Strong knowledge of substantive testing, automated control testing, 1st line QA/QC testing
+ Advanced knowledge of Python & SQL (Reading, writing , knowledge of joints etc.)
+ Advanced knowledge of MS Excel (Pivot, Vlook-ups, Formula, etc.)
+ Experience working in Collibra
+ Advanced knowledge of PowerApps, Power BI, Data Visualization, Visio, MS Office
+ Experience in leading offshore & onshore teams
+ Excellent Communication Skills and Stakeholder Management skills
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Business Management, Strategy & Support
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Additional Job Description
**Overview**
Our vision to be the Better Bank is grounded in our purpose-driven and forward-focused strategy. amidst a rapidly changing landscape, we know that technology plays a critical role in achieving this vision and delivering on our strategy. It also signals the need to accelerate investment in emerging capabilities to adapt to the changes happening around us and respond to customer needs more quickly. To accomplish this, we're evolving our platforms, introducing key enterprise practices and re-imagining our customer journeys as part of the Next Evolution of Work (NEW).
NEW will empower colleagues to make decisions faster, work more efficiently to quickly identify and address customer and market trends to deliver innovative solutions at an unprecedented pace. NEW will enable us to move with purpose towards common goals, simplify how we work and elevate how we deliver customer value. By joining NEW, you'll have the opportunity to be part of a new way of working while making an impact on the future of banking in ways you've never imagined.
As a member of a Journey, you'll be responsible for understanding and serving our customers' needs and experiences within the end-to-end customer life cycle. You will continuously contribute to building innovative products and services that exceed customers' expectations.
**Job Details**
Under NEW, a Product refers to a business or technology-enabled feature, service or offering that creates value for the customer. Customer can be seen as both external TD customer and/or internal customer, as in the business line which the Journey supports. As a Journey Specialist, you will primarily be responsible for delivering on prioritized initiatives within your Product Group.
To provide that support, you will align with the Pod's Product Owner and Product Group's Owner to follow a product vision. You will provide user story designs, oversee development and completion of those designs, create and maintain a prioritized product backlog, and manage delivery blockers. You'll also continuously assess customer feedback by taking the pulse of the market, driving innovation and collaborating with stakeholders.
As a Journey Specialist, you will actively consider how to maximize value, assess how the product or the delivery process can be continuously improved, contribute to a positive work environment, and ensure that the work embodies the Agile principles of transparency, collaboration, and engagement.
The objectives for this role include the following:
+ Support the development of epics, stories & tasks aligned to the journey objectives, and help deliver the business's strategic priorities.
+ Lead & support workstreams tied to business functions.
+ Act as source for innovation, pulled through customer insights and creating a better customer/employee experience.
+ Ensure key partners are fully engaged in your workstreams, and that the solutions you help develop thoughtfully take into account stakeholder feedback.
**Job Responsibilities:**
_Pod Responsibilities:_
+ Continuously align with Product Owner and/or Product Group Owner on overall strategic vision, product delivery roadmap and user story design, development, and completion oversight
+ Proactively manage business, technology, and vendor stakeholders to obtain inputs needed for product development in a timely manner and actively communicate to Business and other Journey/Platform members, product changes and backlog priorities.
+ Lead conversations with multiple stakeholders to obtain feedback for backlog management where competing priorities may exist
+ Deliver financial results for the product / product suite via operation of all available 'levers', create and deliver business cases to achieve strategic business results (acquisition, retention, customer experience, engagement, and market share
+ Participate in Scrum or Kanban events (e.g. stand-ups, retrospectives) to express new ideas for improving product value or delivery efficiency and share with leadership as appropriate
+ Proactively engage business process partners to ensure customers or end-users are prepared for application and Day 2 process changes
+ Proactively raise issues that impede the efficient delivery of customer-focused increments
+ Adhere to enterprise frameworks or methodologies that relate to activities within the Journey
+ Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate) to make product delivery decisions and escalating to Product Owner and/or Product Group Owner as appropriate.
+ Monitor and keep abreast of emerging issues, trends and evolving regulatory changes to the regulatory environment and partner with the Product Owner to consider impacts or changes to product strategy as needed
+ Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Job Requirements**
+ Knowledge of products and processes used in the institutional investment industry
+ 7+ years relevant experience
+ 4+ years project delivery or Agile- related delivery experience
+ Project management experience are considered an asset
+ Scaled Agile Framework (SAFe) experience operating in scaled agile delivery is considered an asset
+ Strong communication skills, verbal and written
+ Ability to present to senior management
***4 days required in the office***
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Business Management, Strategy & Support
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Additional Job Description
**Overview**
Our vision to be the Better Bank is grounded in our purpose-driven and forward-focused strategy. amidst a rapidly changing landscape, we know that technology plays a critical role in achieving this vision and delivering on our strategy. It also signals the need to accelerate investment in emerging capabilities to adapt to the changes happening around us and respond to customer needs more quickly. To accomplish this, we're evolving our platforms, introducing key enterprise practices and re-imagining our customer journeys as part of the Next Evolution of Work (NEW).
NEW will empower colleagues to make decisions faster, work more efficiently to quickly identify and address customer and market trends to deliver innovative solutions at an unprecedented pace. NEW will enable us to move with purpose towards common goals, simplify how we work and elevate how we deliver customer value. By joining NEW, you'll have the opportunity to be part of a new way of working while making an impact on the future of banking in ways you've never imagined.
As a member of a Journey, you'll be responsible for understanding and serving our customers' needs and experiences within the end-to-end customer life cycle. You will continuously contribute to building innovative products and services that exceed customers' expectations.
**Job Details**
Under NEW, a Product refers to a business or technology-enabled feature, service or offering that creates value for the customer. Customer can be seen as both external TD customer and/or internal customer, as in the business line which the Journey supports. As a Journey Specialist, you will primarily be responsible for delivering on prioritized initiatives within your Product Group.
To provide that support, you will align with the Pod's Product Owner and Product Group's Owner to follow a product vision. You will provide user story designs, oversee development and completion of those designs, create and maintain a prioritized product backlog, and manage delivery blockers. You'll also continuously assess customer feedback by taking the pulse of the market, driving innovation and collaborating with stakeholders.
As a Journey Specialist, you will actively consider how to maximize value, assess how the product or the delivery process can be continuously improved, contribute to a positive work environment, and ensure that the work embodies the Agile principles of transparency, collaboration, and engagement.
The objectives for this role include the following:
+ Support the development of epics, stories & tasks aligned to the journey objectives, and help deliver the business's strategic priorities.
+ Lead & support workstreams tied to business functions.
+ Act as source for innovation, pulled through customer insights and creating a better customer/employee experience.
+ Ensure key partners are fully engaged in your workstreams, and that the solutions you help develop thoughtfully take into account stakeholder feedback.
**Job Responsibilities:**
_Pod Responsibilities:_
+ Continuously align with Product Owner and/or Product Group Owner on overall strategic vision, product delivery roadmap and user story design, development, and completion oversight
+ Proactively manage business, technology, and vendor stakeholders to obtain inputs needed for product development in a timely manner and actively communicate to Business and other Journey/Platform members, product changes and backlog priorities.
+ Lead conversations with multiple stakeholders to obtain feedback for backlog management where competing priorities may exist
+ Deliver financial results for the product / product suite via operation of all available 'levers', create and deliver business cases to achieve strategic business results (acquisition, retention, customer experience, engagement, and market share
+ Participate in Scrum or Kanban events (e.g. stand-ups, retrospectives) to express new ideas for improving product value or delivery efficiency and share with leadership as appropriate
+ Proactively engage business process partners to ensure customers or end-users are prepared for application and Day 2 process changes
+ Proactively raise issues that impede the efficient delivery of customer-focused increments
+ Adhere to enterprise frameworks or methodologies that relate to activities within the Journey
+ Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate) to make product delivery decisions and escalating to Product Owner and/or Product Group Owner as appropriate.
+ Monitor and keep abreast of emerging issues, trends and evolving regulatory changes to the regulatory environment and partner with the Product Owner to consider impacts or changes to product strategy as needed
+ Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Job Requirements**
+ Knowledge of products and processes used in the institutional investment industry
+ 7+ years relevant experience
+ 4+ years project delivery or Agile- related delivery experience
+ Project management experience are considered an asset
+ Scaled Agile Framework (SAFe) experience operating in scaled agile delivery is considered an asset
+ Strong communication skills, verbal and written
+ Ability to present to senior management
***4 days required in the office***
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Business Management, Strategy & Support
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**DEPARTMENT OVERVIEW**
National Office is responsible for defining and executing against the business strategy and growth aspirations of TD Wealth Financial Planning; a channel with 1,200 Financial Planners across Canada.
The team delivers on the following:
+ The 5-year vision for TD Wealth Financial Planning.
+ Programs and initiatives that drive acquisition, client retention, sales effectiveness, four pillar financial planning and legendary client experiences.
+ Thought Leadership and continuous delivery of improved end-to-end experiences for both Financial Planners and clients.
The Financial Planning team understands that helping clients set and achieve their financial goals while delivering a legendary customer experience is what drives our business success. We have a long and growing history in wealth management leadership and are poised for even greater future success.
**JOB DESCRIPTION**
As the Business Management Specialist, you will be primarily responsible for driving continuous improvement initiatives and optimizing processes within the FP National Office. This role requires a strategic thinker with a hands-on approach to identifying and implementing effective solutions that enhance operational efficiencies, strengthen regulatory compliance, and achieve organizational goals.
The general accountabilities of this role include, but are not limited to, the following:
+ Critically analyze, design, document, and improve business processes to enable effective service delivery across the FP Business.
+ Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency.
+ Work cross-functionally to ensure end-to-end process alignment, support compliance, enable digital transformation, and drive continuous improvement.
+ Support process governance by defining ownership, approval workflows, and change control mechanisms.
+ Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management.
+ Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank.
+ Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required.
+ Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite.
+ Develop and implement strategies to enhance operational excellence within the organization.
+ Monitor and report on key performance indicators to track progress and impact.
**EXPERIENCE AND/OR EDUCATION:**
+ Bachelor's degree in Business Administration, Operations Management, or a related field.
+ Proven experience in operational excellence, process improvement, or a related role.
+ Strong analytical and problem-solving skills.
+ Excellent communication and leadership abilities.
+ Experience with Lean, Six Sigma, or other process improvement methodologies.
+ Ability to work collaboratively with cross-functional teams.
**REQUIRED SKILLS:**
+ Possess a strong background in process mapping, stakeholder facilitation, and translating operational pain points into actionable solutions.
+ Relationship builder with a proven ability to partner, build confidence and influence multiple stakeholders at all levels across the organization
+ Project and problem-solving skills with an ability to provide clear and concise direction in a positive and effective manner
+ Self-starter, with the ability to deal with ambiguity and develop teams, processes and governance from the ground up
+ Knowledge of Wealth Advice businesses, securities industry regulations, procedures and legal framework is considered an asset, however not required
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Data & Analytics
**Pay Details:**
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Department Overview**
The Financial Crime Risk Management (FCRM) group at TD Bank Group (TDBG) is accountable for establishing Enterprise Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) program to ensure that all TDBG businesses remain compliant with AML/ATF regulatory expectations in all jurisdictions where TDBG operates. This includes setting consistent standards across business segments that may be further tailored to specific business or jurisdictional requirements, conducting annual enterprise-wide AML risk assessments, maintaining the Global AML Policy (including Know Your Customer (KYC) and Enhanced Due Diligence on High-Risk Customers); currency transaction and suspicious transaction monitoring and reporting; screening TDBG customers against regulatory watch lists; a hierarchy of designated AML officer functions; enterprise-wide and specialized AML training of employees, and independent AML testing.
**Job Description**
We are looking for a **Business Information Management Analyst** to join the Data Strategy and Management team, to drive data issue resolution and own data risk metrics reporting based on data management standards and procedures and ensure alignment with Enterprise Data Management Office (EDMO) standards.
In this role, you will:
+ Collaborate with technology and business partners to resolve issues and ensure requirements and established SLAs
+ Work closely with various technology/project teams to understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards
+ Participate in the day-to-day operation of the Data Issue Management practice with stakeholders in FCRM, Data as a Service (DaaS), Technology and Lines of Business, ensuring appropriate priority is assigned to data issues, and high priority data issues are investigated and resolved within the defined SLAs.
+ Act as the first point of escalation for risks and issues impacting timely resolution of high priority data issues.
+ Identify and execute risk mitigation and issue resolution activities to return status of high priority data issues to Green.
+ Detect and escalate risks and issues requiring executive attention and/or intervention to Senior Manager, AVP and/or VP in a timely manner; present concise risk/issue description (problem statement), impact statement ("so what") and recommendations to executives for decision making, both orally and in writing.
+ Keep AVP of the Data Strategy & Management apprised of state of high priority data issue resolution and month-over-month trend.
+ Identify and implement solutions to return metrics to Green.
+ Develop and maintain knowledge of data available from upstream sources and data within various AML platforms; and data elements critical to AML capabilities/use cases.
+ Identify opportunities to streamline and improve the Data Issue Management practice on an ongoing basis.
+ Keep current on emerging ML/TF trends and regulatory requirement changes, as well as the Bank's data management standards.
+ Develop technical skills and soft skills required of own team; Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
**Job Requirements:**
+ Undergraduate degree; 7+ years of data management focused experience in an AML or Risk Management background.
+ Strong in data analysis; solid understanding of how data is enabling AML capabilities, able to explain "so-what" from AML risk & control perspective.
+ Demonstrated stakeholder management skills.
+ Excellent at driving multiple stakeholders towards a common goal.
+ Strong and demonstrated communication, writing, and presentation skills.
+ Strong storytelling, slide development, and report writing skills.
+ Ability to work effectively in a fast-paced environment while demonstrating flexibility to adjust to changing work priorities.
+ Highly organized and diligent individual with the ability to work independently and manage multiple workstreams.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Data & Analytics
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Department Overview**
The Financial Crime Risk Management (FCRM) group at TD Bank Group (TDBG) is accountable for establishing Enterprise Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) program to ensure that all TDBG businesses remain compliant with AML/ATF regulatory expectations in all jurisdictions where TDBG operates. This includes setting consistent standards across business segments that may be further tailored to specific business or jurisdictional requirements, conducting annual enterprise-wide AML risk assessments, maintaining the Global AML Policy (including Know Your Customer (KYC) and Enhanced Due Diligence on High-Risk Customers); currency transaction and suspicious transaction monitoring and reporting; screening TDBG customers against regulatory watch lists; a hierarchy of designated AML officer functions; enterprise-wide and specialized AML training of employees, and independent AML testing.
**Job Description**
We are looking for a **Business Information Management Specialist** to join the Data Strategy and Management team, to drive data issue resolution and own data risk metrics reporting based on data management standards and procedures and ensure alignment with Enterprise Data Management Office (EDMO) standards.
In this role, you will:
+ Collaborate with technology and business partners to resolve issues and ensure requirements and established SLAs
+ Work closely with various technology/project teams to understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards
+ Participate in the day-to-day operation of the Data Issue Management practice with stakeholders in FCRM, Data as a Service (DaaS), Technology and Lines of Business, ensuring appropriate priority is assigned to data issues, and high priority data issues are investigated and resolved within the defined SLAs.
+ Act as the first point of escalation for risks and issues impacting timely resolution of high priority data issues.
+ Identify and execute risk mitigation and issue resolution activities to return status of high priority data issues to Green.
+ Detect and escalate risks and issues requiring executive attention and/or intervention to Senior Manager, AVP and/or VP in a timely manner; present concise risk/issue description (problem statement), impact statement ("so what") and recommendations to executives for decision making, both orally and in writing.
+ Keep AVP of the Data Strategy & Management apprised of state of high priority data issue resolution and month-over-month trend.
+ Identify and implement solutions to return metrics to Green.
+ Develop and maintain knowledge of data available from upstream sources and data within various AML platforms; and data elements critical to AML capabilities/use cases.
+ Identify opportunities to streamline and improve the Data Issue Management practice on an ongoing basis.
+ Keep current on emerging ML/TF trends and regulatory requirement changes, as well as the Bank's data management standards.
+ Develop technical skills and soft skills required of own team; Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
**Job Requirements:**
+ Undergraduate degree; 7+ years of data management focused experience in an AML or Risk Management background.
+ Strong in data analysis; solid understanding of how data is enabling AML capabilities, able to explain "so-what" from AML risk & control perspective.
+ Demonstrated stakeholder management skills.
+ Excellent at driving multiple stakeholders towards a common goal.
+ Strong and demonstrated communication, writing, and presentation skills.
+ Strong storytelling, slide development, and report writing skills.
+ Ability to work effectively in a fast-paced environment while demonstrating flexibility to adjust to changing work priorities.
+ Highly organized and diligent individual with the ability to work independently and manage multiple workstreams.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Innovation is in our DNA. is it in yours?**
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.
**Your boarding pass will include.**
Several conferences, including:
+ Meet An Executive
+ Women Taking Flight
Learning more about Bombardier, including:
+ Bombardier Products conference
+ Visits of the Bombardier sites
+ Bombardier Academy of Learning
Many social/networking opportunities, including:
+ Volunteering
+ Networking for Success
+ 5 à 7, Potluck, and much more!
**What are your contributions to the team?**
+ Our team is responsible for the development and the operation of the network of our Aircraft Health Management Systems across our fleet of Challenger and Global business aircraft.
+ Prepare Governance packages for presentations to the Leadership Team
+ Manage, dispatch and track user requests to ensure timely resolutions
+ Coordinate invoicing process and maintain customer accounts
+ Follow up on project progress and update master plans and Key Performance Indicators (KPI)
+ Support AHMS team members of various projects related to aircraft system
+ Participate actively in the improvement of project planning and management of projects
**How to thrive in this role?**
+ You are enrolled in a Bachelor's degree in Business, Operation Management or Industrial Engineering
+ You have knowledge in Project Management and Problem Solving
+ You have good interpersonal, leadership & communication skills
+ You show an open mind and a great ability to work as a team player
+ You are well organized with good time management skills
+ You speak and write in English (very good) and French (definite asset)
+ Boarding Information. Virtual AND minimum 2 days on site

**Boarding Information:**
+ Location: Administrative Centre (CA)
+ Duration: 8 months
+ Flexible workplace-Hybrid
_It is important to note that our internship opportunities are open to students only, not new graduates. All our interns may be required to occasionally travel outside of Canada for training/work purpose._

Job Description

Job Description

Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

The geriatric emergency management (GEM) nurse will focus on frail seniors who are at risk of suffering adverse events, loss of independence and/ or admission to hospital or long term care. GEM nurses provide expert, targeted assessments and treatment in the Emergency Department. As well, they will enhance linkages within the hospital, across Home and Community Care Support Services Central West, and will work in partnership with community services and agencies. In their role as geriatric educators and capacity builders within the Emergency Department, the hospital and the community, GEM nurses help build system capacity to ensure that frail seniors at risk receive the right care in the right place. The successful candidate will work collaboratively with other GEM nurses, Home and Community Care Support Services Central West and long term care nurse practitioners in the Ontario Health Central region to build best practice and facilitate success beyond the organization.

Accountabilities:

• Implement standardized protocols to screen and assess high risk seniors
• Provide assessments, consultations and advice to help facilitate Emergency Department care including acute symptoms, underlying health conditions and emotional and cognitive status
• Initiate appropriate referrals and recommendations including specialist geriatric services
• Develop innovative solutions to address concerns to address at-risk patients
• Educate patients, families and staff both formally and informally regarding seniors care
• Participate in the GEM liaison group and the regional geriatric program

Qualifications

• Registered nurse in good standing with the College of Nurses of Ontario
• Bachelor's Degree in Nursing or equivalent required
• Master's Degree or RN (EC) required
• Minimum three to five years of recent emergency or geriatric experience required
• Gerontology Nursing certification preferred
• Demonstrated excellence in oral and written communication
• Demonstrated excellent problem-solving, analytical and teaching skills
• Proven ability to practice in a self-directed manner
• Demonstrated ability to provide effective professional practice leadership
• Advanced knowledge and expertise in nursing assessment, diagnosis and treatment
• Knowledge of geriatric medical and psychiatric issues such as dementia, behavioral issues and depression
• substance abuse, elder abuse, home safety, falls, mobility, medication issues and wound care
• Sensitivity to multi-cultural issues, particularly with the elderly and ability to work with clients of diverse backgrounds
• Ability to work independently and be self motivated, as well as work effectively as an inter-professional team member
• Excellent organization, interpersonal communication
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
• Demonstrated pattern of good attendance and work record
• Required to work in and travel between all Osler sites

Additional Information

Hours: Currently Days, 8/12 hour shifts with a flexible schedule depending on needs of the organization (subject to change in accordance with operational requirements)

Salary:
Minimum: $59.16
Maximum: $66.54

Internal application deadline date: October 13, 2025

#LI-GG1 #PT

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.