13 Department Manager jobs in Mississauga
Produce Department Manager
Posted today
Job Viewed
Job Description
Job Description
Company Description
- At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.
As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!
Job DescriptionThis position is responsible for ensuring that all objectives and goals of the department and store, as communicated by the Store Manager, are met and/or exceeded and for the day-to-day management of specific aspects of the department including ordering, merchandising, labour scheduling and customer service. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
- Provide superior customer service and support Farm Boy's vision of the best fresh shopping experience.
- Work with the Store Manager and Retail Specialist to execute strategies aimed at successfully accomplishing stated goals (e.g. financial results).
- Team development, interviewing, training, reviews, coaching, motivation and recognition all while maintaining a high level of confidentiality and trust.
- Consistent and effective communication to lead the team, including one-on-one coaching, huddles, metrics, product knowledge and corporate policies and procedures.
- Responsible for retail operations and deliverables (e.g. inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, payroll).
- Participate in store coverage rotation as a Manager on Duty (eg. opening/closing store, alarm system emergency contact support) as directed by the Store Manager.
- Ensure compliance with Safe Food Handling regulations as well as Health and Safety policies and procedures.
- May be requested to undertake other related duties on a periodic basis.
- Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 3 years of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
- Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
- Excellent organizational, interpersonal and analytical skills.
- Clear and effective communication style, both written and oral.
- Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
- Ability to learn manual and automated systems/tools.
- Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English and French shall be considered an asset.
Work & Sensory Environment:
- Providing service to several people or departments, working under many simultaneous deadlines.
- Required to stand and walk for long periods of time during shift.
- Required to lift, carry or handle heavy objects.
Additional Information
Accommodation is available upon request for applicants and employees with disabilities.
Grocery Department Manager
Posted today
Job Viewed
Job Description
Job Description
Company Description
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.
As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!
Job DescriptionThis position is responsible for ensuring that all objectives and goals of the department and store, as communicated by the Store Manager, are met and/or exceeded and for the day-to-day management of specific aspects of the department including ordering, merchandising, labour scheduling and customer service. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
- Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
- Work with the Store Manager and Retail Specialist to execute strategies aimed at successfully accomplishing stated goals (e.g. financial results).
- Team development, interviewing, training, reviews, coaching, motivation and recognition all while maintaining a high level of confidentiality and trust.
- Consistent and effective communication to lead the team, including one-on-one coaching, huddles, metrics, product knowledge and corporate policies and procedures.
- Responsible for retail operations and deliverables (e.g. inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, payroll).
- Participate in store coverage rotation as a Manager on Duty (eg. opening/closing store, alarm system emergency contact support) as directed by the Store Manager.
- Ensure compliance with Safe Food Handling regulations as well as Health and Safety policies and procedures.
- May be requested to undertake other related duties on a periodic basis.
- Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 3 years of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
- Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
- Excellent organizational, interpersonal and analytical skills.
- Clear and effective communication style, both written and oral.
- Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
- Ability to learn manual and automated systems/tools.
- Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English and French shall be considered an asset.
Work & Sensory Environment:
- Providing service to several people or departments, working under many simultaneous deadlines.
- Required to stand and walk for long periods of time during shift.
- Required to lift, carry or handle heavy objects.
Additional Information
Accommodation is available upon request for applicants and employees with disabilities.
Deli/Cheese Department Manager
Posted today
Job Viewed
Job Description
Job Description
Company Description
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.
As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!
Job DescriptionThis position is responsible for ensuring that all objectives and goals of the department and store, as communicated by the Store Manager, are met and/or exceeded and for the day-to-day management of specific aspects of the department including ordering, merchandising, labour scheduling and customer service. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
- Provide superior customer service and support Farm Boy's vision of the best fresh shopping experience.
- Work with the Store Manager and Retail Specialist to execute strategies aimed at successfully accomplishing stated goals (e.g. financial results).
- Team development, interviewing, training, reviews, coaching, motivation and recognition all while maintaining a high level of confidentiality and trust.
- Consistent and effective communication to lead the team, including one-on-one coaching, huddles, metrics, product knowledge and corporate policies and procedures.
- Responsible for retail operations and deliverables (e.g. inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, payroll).
- Participate in store coverage rotation as a Manager on Duty (eg. opening/closing store, alarm system emergency contact support) as directed by the Store Manager.
- Ensure compliance with Safe Food Handling regulations as well as Health and Safety policies and procedures.
- May be requested to undertake other related duties on a periodic basis.
- Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 3 years of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
- Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
- Excellent organizational, interpersonal and analytical skills.
- Clear and effective communication style, both written and oral.
- Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
- Ability to learn manual and automated systems/tools.
- Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English and French shall be considered an asset.
Work & Sensory Environment:
- Providing service to several people or departments, working under many simultaneous deadlines.
- Required to stand and walk for long periods of time during shift.
- Required to lift, carry or handle heavy objects.
Additional Information
Accommodation is available upon request for applicants and employees with disabilities.
Company Performance Management Consultant
Posted today
Job Viewed
Job Description
Job Description
Location: Toronto (Hybrid)
Delbridge Solutions is growing .
Delbridge Solutions is one of North America’s fastest-growing technology companies, providing world-class software solutions for Performance Management, Data Management, and Corporate Transformation. At Delbridge, your achievements fuel both our growth and your career advancement.
Who you are:
You are an experienced professional who has a minimum of 3 years of experience consulting with and implementing Corporate Performance Management (CPM) or Enterprise Performance Management (EPM) solutions.
You want to:
Be client-facing. You want to interact with clients on a daily basis and become a trusted advisor.
Be an innovator. You want to bring your ideas to the table and learn from the insights of others.
Be a contributor. You want to configure and implement smart solutions that meet your client’s needs.
What you will be doing as an Implementation Consultant:
Communicate. You will provide regular status updates to the Lead Consultant and the client. You will create documentation and participate in project meetings.
Drive implementation. You will be a primary resource and consultant through the full lifecycle of the solution. You will work with the Technical Lead to
Gather client business requirements in partnership.
Design an innovative solution using best practices and customizing for the client’s needs.
Foster strong client relationships, providing support to project kickoffs and ongoing implementations.
Collaborate. You will work closely with internal and external contacts to ensure we are delivering a customized solution to specification.
Nurture. You will reinforce our belief in face-to-face relationship building, traveling up to 10% of the time to client sites across North America.
Travel. You will have the opportunity to travel across North America to visit major cities.
What you will bring to the team and Delbridge Solutions:
Experience with a major CPM / EPM platform such as Vena, TM1, CCH Tagetik, Anaplan, Pigment or Oracle EPM
You have intermediate to advanced skills with SQL
Expert-level knowledge of Excel
The passion. You enjoy the challenges of tackling complex problems. You find it fulfilling to solve an issue and present those ideas to others.
The personality. You are ambitious, innovative and collaborative. You are self-motivated and driven.
The relationship-building focus. You have exceptional written and oral communication skills. You are willing and able to travel across Canada and the US to work with our clients.
And, while not absolutely required, an accounting or finance background will give you an extra edge
Why Delbridge Solutions:
As Delbridge Solutions grows, our leadership team is focused on:
Fostering a collaborative environment because we believe that everyone here has a valuable contribution to make and that together, we can develop a deeper understanding of our position in the market and the needs of our clients.
Recognizing our people through quarterly rewards, performance bonuses and accelerated career paths. Whether you want to move up in Professional Services, across to Project Management, or Solution Architect, Delbridge Solutions wants to give you the chance to prove yourself - and we will recognize and reward your efforts.
If you want to join a fast-growing company that pivots based on market demand, Delbridge Solutions would love to start a conversation and learn more about you.
Delbridge Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Our Recruitment Process
As part of our comprehensive Talent Acquisition process, candidates may be required to participate in interviews or assessments and present work samples, or portfolios. The specific procedures will be determined by the nature of the job role as successful applicants progress through the recruitment stages.
Our Commitment
We welcome and encourage applications from individuals of all backgrounds, experiences, and perspectives, as we believe that diversity drives innovation and strengthens our team. Delbridge Solutions complies with the Accessibility for Ontarians with Disabilities Act, providing equal opportunities for all. Accommodations throughout the recruitment process are available upon request and will be provided up to the point of undue hardship. Please direct accommodation requests to
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Manager, Chief Accountant's Department - Advisory and Policy
Posted 12 days ago
Job Viewed
Job Description
This role sits within the Chief Accountant's Department, supporting the Treasury and Balance Sheet Management (TBSM) function. The successful candidate will provide technical accounting advisory under IFRS, maintain and interpret accounting policies, and contribute to the Bank's consolidated shareholder reporting and regulatory filings.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- CPA designation with 5+ years of financial accounting experience.
- Strong IFRS technical expertise, especially in financial instruments and capital markets.
- Experience with derivatives.
- Excellent communication skills; able to explain complex accounting topics to senior stakeholders.
- Strong analytical skills and attention to detail. - Experience with valuation of financial instruments and derivatives.
- Experience with hedge accounting.
- Familiarity with GL systems and journal entry processes.
- Prior experience drafting accounting policies and resolving technical accounting issues.
- Exposure to US GAAP is an asset. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
AVP, Senior Planning and Performance Management
Posted 12 days ago
Job Viewed
Job Description
**The Opportunity**
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the world's most impactful global insurance provider? Look no further than Zurich Canada.
If you have experience in financial analysis and modeling and are seeking a new challenge, we would love to hear from you.
Zurich Canada is currently looking for an AVP, Senior Planning and Performance Management, who brings a consulting mindset and strategic orientation to financial analysis, to join our Finance Planning & Performance Management Team. Rather than focusing on traditional accounting tasks, this role centers on business partnering, building financial models, supporting decision-making, and developing insights that influence company strategy.
Reporting to the Head of Planning & Performance Management for Zurich Canada, you will lead analytical reviews of business initiatives, support the development and communication of financial and strategic plans, and collaborate cross-functionally to align financial objectives with business goals.
This is a hybrid role.
**What you will do:**
- Act as a trusted finance partner and subject matter expert on financial performance; prepare and deliver complex financial reports, analysis, and insights, with commentary and recommendations to aid strategic decision-making.
- Develop and provide comprehensive financial analysis in support of the business unit and enterprise-wide initiatives.
- Generate solutions to complex financial issues, combining a big-picture view with detailed analytics to deliver actionable insights and ensure alignment between strategic and financial plans.
- Evaluate the impact of external changes (e.g., regulatory, market) on the business unit and assigned department.
- Lead and support special projects and business initiatives, including 'deep dives' into specific areas of concern.
- Help enhance and automate FP&A tools, processes, and management insights capabilities.
**Job Qualifications - What you bring to the table**
**Required:**
- Bachelor's Degree and 7 or more years of experience in financial performance and analytics, in P&C Insurance.
OR
- High School Diploma or Equivalent and 9 or more years of experience in financial performance and analytics, in P&C Insurance.
OR
- Zurich Certified Insurance Apprentice, including an associate degree with 7 or more years of experience in the financial performance and analytics, in a P&C Insurance.
AND
- Knowledge of IFRS 17 accounting standards.
- Tools: Advanced Excel; SAP/BW; planning tools (e.g., Anaplan/Adaptive); data visualization (Power BI/Tableau)
- Financial modeling experience.
**Preferred:**
- Strong analytical skills and ability to process complex data, identify trends, and ensure accuracy.
- Excellent communication and stakeholder management; influence without authority and tell a compelling story with data.
- Ability to thrive in a fast-paced, evolving environment with a strong attention to detail.
- Proven consulting skills, including stakeholder engagement, strategic problem-solving, and delivering actionable insights to senior leadership.
- 3-5 years of experience in management consulting, corporate strategy, or a strategic finance/FP&A role.
- Commercial P&C Insurance industry experience.
- MBA and/or CFA a plus but not required.
**Our Culture**
At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DEIB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.
We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.
**Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. **
**About Us**
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at .
A future with Zurich
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Only applicable for Canada: For Zurich Canada's commitment to diversity and accessibility pleaseclick here ( .If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email **your request to have your job profile deleted from the system** by clickinghere ( ) . Zurich Insurance Company Ltd 100 King St., W., Suite 5500, Toronto, ON, M5X 1C9. Disability / Veterans
Mainframe Performance and Capacity Management Engineer (REMOTE)
Posted 5 days ago
Job Viewed
Job Description
We are currently seeking a Mainframe Performance and Capacity Management Engineer (REMOTE) to join our team! This role is fully remote and can be based anywhere in Canada but Eastern time zone working hours are required.
The Mainframe Performance and Capacity Management Engineer will be responsible for real-time mainframe performance monitoring, anomaly detection, and incident prevention to support our mission-critical workloads. You will use your expertise in performance optimization, capacity planning, and data analysis to identify both performance and capacity exceptions, ensuring our mainframe infrastructure operates efficiently and effectively. Leverage advanced tools and your technical expertise to safeguard performance, optimize resources, and enable seamless operations across critical business workloads. Collaborate with infrastructure, DevOps, operations, and application teams to ensure optimal workload behavior, guide performance tuning, and surface insights that drive engineering and business decisions.
**Job Responsibilities Include:**
Performance Management and Capacity Planning:
- Monitor real-time z/OS system health and performance across CPU, memory, DASD, and WLM-managed workloads, using tools including RMF, SmartIS, IzPCA, MICS, and other internal tools. Analyze performance data to identify trends, bottlenecks, and potential issues.
- Detect, troubleshoot, and resolve resource anomalies, workload misbehaviors, and degradation risks in production systems. Partner with incident response teams to resolve performance issues quickly and accurately.
- Develop and implement performance tuning strategies by recommending changes to service definitions, dispatching priorities, and workload placement.
- Contribute to capacity planning by forecasting and modeling workload resource demand & capacity requirements.
- Support cost modeling, vendor reporting (SCRT), infrastructure sizing and resource optimization efforts.
Data Analysis:
- Collect and analyze system performance data to generate reports and dashboards.
- Identify key performance indicators (KPIs) and develop metrics to track system performance.
- Visualize, summarize and present data findings, recommendations, and methodology to senior leadership, department leadership and enterprise stakeholders (technical and non-technical stakeholders)
Collaboration and Communication:
- Work closely with cross-functional teams, including operations, development, and infrastructure teams.
- Provide technical support and guidance to team members and stakeholders.
- Participate in on-call rotations and provide timely responses to performance and observability issues.
- Participate in migration of performance/capacity tooling to Git change management and DevOps deployment pipelines.
**Basic Qualifications:**
- Bachelor's degree in information systems, Mathematics, Finance or another quantitative or related subject
- 10+ years of mainframe systems experience with proficiency in performance management for large, multi-processor, multi-LPAR, Parallel Sysplex environments utilizing z/OS
- Proven 10 + Years of experience in mainframe performance monitoring, observability, capacity management, and data analysis.
- Proven 10 + Years of experience resolving systems performance problems in real-time via adjustments to WLM and batch initiators.
- 10 + Years experience of Strong understanding of PR/SM.
- Proficiency 10 + Years of in REXX/Python, Job Control Language (JCL) & DB2
- Strong understanding of Batch Processing and Job Scheduling
- Advanced user of MS Excel (Charts, Pivot tables, Vlookups, PowerPivot) and PowerPoint for data visualization.
- 10 + Years of Experience with mainframe monitoring tools and performance tuning techniques.
- 10 + Years of Experience working with large highly transactional datasets to draw insights and create organizational value.
**Preferred Skills:**
- Experience working with DevOps
- Experience working with ADABAS
#INDFSINS
#L1-NAM
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
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Mainframe Performance and Capacity Management Engineer (REMOTE)
Posted 5 days ago
Job Viewed
Job Description
We are currently seeking a Mainframe Performance and Capacity Management Engineer (REMOTE) to join our team! This role is fully remote and can be based anywhere in Canada but Eastern time zone working hours are required.
The Mainframe Performance and Capacity Management Engineer will be responsible for real-time mainframe performance monitoring, anomaly detection, and incident prevention to support our mission-critical workloads. You will use your expertise in performance optimization, capacity planning, and data analysis to identify both performance and capacity exceptions, ensuring our mainframe infrastructure operates efficiently and effectively. Leverage advanced tools and your technical expertise to safeguard performance, optimize resources, and enable seamless operations across critical business workloads. Collaborate with infrastructure, DevOps, operations, and application teams to ensure optimal workload behavior, guide performance tuning, and surface insights that drive engineering and business decisions.
**Job Responsibilities Include:**
Performance Management and Capacity Planning:
- Monitor real-time z/OS system health and performance across CPU, memory, DASD, and WLM-managed workloads, using tools including RMF, SmartIS, IzPCA, MICS, and other internal tools. Analyze performance data to identify trends, bottlenecks, and potential issues.
- Detect, troubleshoot, and resolve resource anomalies, workload misbehaviors, and degradation risks in production systems. Partner with incident response teams to resolve performance issues quickly and accurately.
- Develop and implement performance tuning strategies by recommending changes to service definitions, dispatching priorities, and workload placement.
- Contribute to capacity planning by forecasting and modeling workload resource demand & capacity requirements.
- Support cost modeling, vendor reporting (SCRT), infrastructure sizing and resource optimization efforts.
Data Analysis:
- Collect and analyze system performance data to generate reports and dashboards.
- Identify key performance indicators (KPIs) and develop metrics to track system performance.
- Visualize, summarize and present data findings, recommendations, and methodology to senior leadership, department leadership and enterprise stakeholders (technical and non-technical stakeholders)
Collaboration and Communication:
- Work closely with cross-functional teams, including operations, development, and infrastructure teams.
- Provide technical support and guidance to team members and stakeholders.
- Participate in on-call rotations and provide timely responses to performance and observability issues.
- Participate in migration of performance/capacity tooling to Git change management and DevOps deployment pipelines.
**Basic Qualifications:**
- Bachelor's degree in information systems, Mathematics, Finance or another quantitative or related subject
- 10+ years of mainframe systems experience with proficiency in performance management for large, multi-processor, multi-LPAR, Parallel Sysplex environments utilizing z/OS
- Proven 10 + Years of experience in mainframe performance monitoring, observability, capacity management, and data analysis.
- Proven 10 + Years of experience resolving systems performance problems in real-time via adjustments to WLM and batch initiators.
- 10 + Years experience of Strong understanding of PR/SM.
- Proficiency 10 + Years of in REXX/Python, Job Control Language (JCL) & DB2
- Strong understanding of Batch Processing and Job Scheduling
- Advanced user of MS Excel (Charts, Pivot tables, Vlookups, PowerPivot) and PowerPoint for data visualization.
- 10 + Years of Experience with mainframe monitoring tools and performance tuning techniques.
- 10 + Years of Experience working with large highly transactional datasets to draw insights and create organizational value.
**Preferred Skills:**
- Experience working with DevOps
- Experience working with ADABAS
#INDFSINS
#L1-NAM
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**