31 Developer Relations jobs in Canada

**Job Requisition ID #**
25WD85946
_The French translation can be found below!/La traduction française se trouve ci-dessous !_
**Position Overview**
We are seeking an Engineering Manager to join the Developer Relations team within our Developer Ecosystem Organization. In this role, you will lead global Developer Relations team focused on CI/CD, Observability, and Cloud Computing support, as well as onboarding to CloudOS, Autodesk's enterprise Cloud Development Platform, and regionalization efforts. The ideal candidate will possess a deep understanding and hands-on experience in building modern CI/CD pipelines and Cloud deployments. They will also excel in building relationships and providing onboarding support to our growing team of product engineers. Knowledge of modern engineering best practices and industry trends is essential. You should be comfortable in an agile environment and skilled at building highly effective teams. Most importantly, you can inspire a team to achieve great things.
***This role is fully remote and open to candidates anywhere in Canada.***
**Responsibilities**
+ Manage high-performance technical support engineering teams, fostering their growth and inspiring innovation and operational excellence
+ Drive the design and implementation of tools and applications for an automated support system
+ Collaborate in technical and architectural discussions, provide direction, and drive decision-making
+ Regularly communicate and collaborate with various functions, including engineers, architects, product owners, and product managers
+ Proactively remove roadblocks to your team's progress and empower your team to release quality software frequently and confidently
+ Build an open, trusting, operationally mature culture, mentor team members, and provide your team with the tools and motivation to thrive
+ Ensure internal development teams using our platform are supported through standard methodologies, documentation, and productivity tools
+ Navigate escalations and act as a bridge between different engineering teams
**Minimum Qualifications**
+ 7-12 years of experience managing and growing high-performing engineering teams with a focus on CI/CD pipelines, Cloud deployment, and DevOps, with strong developer advocacy experience
+ Primary skills: CI/CD, AWS, Containerization, Terraform
+ Secondary skills: Observability, Programming
+ Cloud Infrastructure (AWS, Database Management, and Networking), Kubernetes, and API Management using GCP Apigee
+ BS or MS in Computer Science or a related technical field
+ Proven track record of building high-performing engineering teams with diverse skill sets and attracting top talent
+ Demonstrated experience collaborating with cross-functional partners to drive and influence product and technical strategy
+ Ability to drive high technical standards, accounting for performance, reliability, and scalability
+ Experience in working with distributed teams
+ Demonstrated experience in adapting and improving engineering best practices (e.g., test-driven development, continuous delivery, scrum practices, automation, maintainable and testable code, etc.)
+ Excellent interpersonal skills; you can explain complex technical issues in a way that is understandable to a broad audience
---
**Description du poste**
Nous recherchons un responsable ingénierie pour rejoindre l'équipe Relations développeurs au sein de notre organisation Developer Ecosystem. À ce poste, vous dirigerez l'équipe Relations développeurs mondiale chargée du CI/CD, de l'observabilité et du support Cloud Computing, ainsi que de l'intégration à CloudOS, la plateforme de développement Cloud d'Autodesk, et des efforts de régionalisation. Le candidat idéal possédera une compréhension approfondie et une expérience pratique de la mise en place de pipelines CI/CD modernes et de déploiements cloud. Il excellera également dans l'établissement de relations et l'accompagnement de notre équipe croissante d'ingénieurs produit. Une connaissance des meilleures pratiques en matière d'ingénierie moderne et des tendances du secteur est essentielle. Vous devez être à l'aise dans un environnement agile et savoir constituer des équipes hautement efficaces. Plus important encore, vous devez être capable d'inspirer une équipe pour lui permettre de réaliser de grandes choses.
**Responsabilités**
+ Gérer des équipes d'ingénieurs de support technique hautement performantes, favoriser leur développement et encourager l'innovation et l'excellence opérationnelle
+ Piloter la conception et la mise en œuvre d'outils et d'applications pour un système de support automatisé
+ Participer aux discussions techniques et architecturales, fournir des orientations et faciliter la prise de décision
+ Communiquer et collaborer régulièrement avec différents services, notamment les ingénieurs, les architectes, les chefs de produit et les responsables produit
+ Éliminer de manière proactive les obstacles à la progression de votre équipe et lui donner les moyens de commercialiser fréquemment et en toute confiance des logiciels de qualité
+ Instaurer une culture ouverte, basée sur la confiance et la maturité opérationnelle, encadrer les membres de l'équipe et leur fournir les outils et la motivation nécessaires pour s'épanouir
+ Veiller à ce que les équipes de développement internes qui utilisent notre plateforme bénéficient d'un soutien grâce à des méthodologies standard, de la documentation et des outils de productivité
+ Gérer les escalades et servir de pont entre les différentes équipes d'ingénieurs
**Qualifications minimales**
+ 7 à 12 ans d'expérience dans la gestion et le développement d'équipes d'ingénieurs hautement performantes, avec une spécialisation dans les pipelines CI/CD, le déploiement dans le cloud et le DevOps, et une solide expérience dans la promotion des développeurs
+ Compétences principales : CI/CD, AWS, conteneurisation, Terraform
+ Compétences secondaires : observabilité, programmation
+ Infrastructure cloud (AWS, gestion de bases de données et mise en réseau), Kubernetes et gestion des API à l'aide de GCP Apigee
+ Licence ou master en informatique ou dans un domaine technique connexe
+ Expérience avérée dans la constitution d'équipes d'ingénieurs hautement performantes, dotées de compétences variées, et dans le recrutement des meilleurs talents
+ Expérience avérée dans la collaboration avec des partenaires interfonctionnels afin de piloter et d'influencer la stratégie produit et technique
+ Capacité à imposer des normes techniques élevées, en tenant compte des performances, de la fiabilité et de l'évolutivité
+ Expérience de travail avec des équipes distribuées
+ Expérience avérée dans l'adaptation et l'amélioration des meilleures pratiques d'ingénierie (par exemple, développement piloté par les tests, livraison continue, pratiques Scrum, automatisation, code maintenable et testable, etc.
+ Excellentes compétences interpersonnelles ; vous êtes capable d'expliquer des questions techniques complexes de manière compréhensible pour un large public
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. For Canada-BC based roles, we expect a starting base salary between $136,000 and $187,000. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
**Diversity & Belonging**
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).

**Job Requisition ID #**
25WD85946
_The French translation can be found below!/La traduction française se trouve ci-dessous !_
**Position Overview**
We are seeking an Engineering Manager to join the Developer Relations team within our Developer Ecosystem Organization. In this role, you will lead global Developer Relations team focused on CI/CD, Observability, and Cloud Computing support, as well as onboarding to CloudOS, Autodesk's enterprise Cloud Development Platform, and regionalization efforts. The ideal candidate will possess a deep understanding and hands-on experience in building modern CI/CD pipelines and Cloud deployments. They will also excel in building relationships and providing onboarding support to our growing team of product engineers. Knowledge of modern engineering best practices and industry trends is essential. You should be comfortable in an agile environment and skilled at building highly effective teams. Most importantly, you can inspire a team to achieve great things.
***This role is fully remote and open to candidates anywhere in Canada.***
**Responsibilities**
+ Manage high-performance technical support engineering teams, fostering their growth and inspiring innovation and operational excellence
+ Drive the design and implementation of tools and applications for an automated support system
+ Collaborate in technical and architectural discussions, provide direction, and drive decision-making
+ Regularly communicate and collaborate with various functions, including engineers, architects, product owners, and product managers
+ Proactively remove roadblocks to your team's progress and empower your team to release quality software frequently and confidently
+ Build an open, trusting, operationally mature culture, mentor team members, and provide your team with the tools and motivation to thrive
+ Ensure internal development teams using our platform are supported through standard methodologies, documentation, and productivity tools
+ Navigate escalations and act as a bridge between different engineering teams
**Minimum Qualifications**
+ 7-12 years of experience managing and growing high-performing engineering teams with a focus on CI/CD pipelines, Cloud deployment, and DevOps, with strong developer advocacy experience
+ Primary skills: CI/CD, AWS, Containerization, Terraform
+ Secondary skills: Observability, Programming
+ Cloud Infrastructure (AWS, Database Management, and Networking), Kubernetes, and API Management using GCP Apigee
+ BS or MS in Computer Science or a related technical field
+ Proven track record of building high-performing engineering teams with diverse skill sets and attracting top talent
+ Demonstrated experience collaborating with cross-functional partners to drive and influence product and technical strategy
+ Ability to drive high technical standards, accounting for performance, reliability, and scalability
+ Experience in working with distributed teams
+ Demonstrated experience in adapting and improving engineering best practices (e.g., test-driven development, continuous delivery, scrum practices, automation, maintainable and testable code, etc.)
+ Excellent interpersonal skills; you can explain complex technical issues in a way that is understandable to a broad audience
---
**Description du poste**
Nous recherchons un responsable ingénierie pour rejoindre l'équipe Relations développeurs au sein de notre organisation Developer Ecosystem. À ce poste, vous dirigerez l'équipe Relations développeurs mondiale chargée du CI/CD, de l'observabilité et du support Cloud Computing, ainsi que de l'intégration à CloudOS, la plateforme de développement Cloud d'Autodesk, et des efforts de régionalisation. Le candidat idéal possédera une compréhension approfondie et une expérience pratique de la mise en place de pipelines CI/CD modernes et de déploiements cloud. Il excellera également dans l'établissement de relations et l'accompagnement de notre équipe croissante d'ingénieurs produit. Une connaissance des meilleures pratiques en matière d'ingénierie moderne et des tendances du secteur est essentielle. Vous devez être à l'aise dans un environnement agile et savoir constituer des équipes hautement efficaces. Plus important encore, vous devez être capable d'inspirer une équipe pour lui permettre de réaliser de grandes choses.
**Responsabilités**
+ Gérer des équipes d'ingénieurs de support technique hautement performantes, favoriser leur développement et encourager l'innovation et l'excellence opérationnelle
+ Piloter la conception et la mise en œuvre d'outils et d'applications pour un système de support automatisé
+ Participer aux discussions techniques et architecturales, fournir des orientations et faciliter la prise de décision
+ Communiquer et collaborer régulièrement avec différents services, notamment les ingénieurs, les architectes, les chefs de produit et les responsables produit
+ Éliminer de manière proactive les obstacles à la progression de votre équipe et lui donner les moyens de commercialiser fréquemment et en toute confiance des logiciels de qualité
+ Instaurer une culture ouverte, basée sur la confiance et la maturité opérationnelle, encadrer les membres de l'équipe et leur fournir les outils et la motivation nécessaires pour s'épanouir
+ Veiller à ce que les équipes de développement internes qui utilisent notre plateforme bénéficient d'un soutien grâce à des méthodologies standard, de la documentation et des outils de productivité
+ Gérer les escalades et servir de pont entre les différentes équipes d'ingénieurs
**Qualifications minimales**
+ 7 à 12 ans d'expérience dans la gestion et le développement d'équipes d'ingénieurs hautement performantes, avec une spécialisation dans les pipelines CI/CD, le déploiement dans le cloud et le DevOps, et une solide expérience dans la promotion des développeurs
+ Compétences principales : CI/CD, AWS, conteneurisation, Terraform
+ Compétences secondaires : observabilité, programmation
+ Infrastructure cloud (AWS, gestion de bases de données et mise en réseau), Kubernetes et gestion des API à l'aide de GCP Apigee
+ Licence ou master en informatique ou dans un domaine technique connexe
+ Expérience avérée dans la constitution d'équipes d'ingénieurs hautement performantes, dotées de compétences variées, et dans le recrutement des meilleurs talents
+ Expérience avérée dans la collaboration avec des partenaires interfonctionnels afin de piloter et d'influencer la stratégie produit et technique
+ Capacité à imposer des normes techniques élevées, en tenant compte des performances, de la fiabilité et de l'évolutivité
+ Expérience de travail avec des équipes distribuées
+ Expérience avérée dans l'adaptation et l'amélioration des meilleures pratiques d'ingénierie (par exemple, développement piloté par les tests, livraison continue, pratiques Scrum, automatisation, code maintenable et testable, etc.
+ Excellentes compétences interpersonnelles ; vous êtes capable d'expliquer des questions techniques complexes de manière compréhensible pour un large public
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. For Canada-BC based roles, we expect a starting base salary between $136,000 and $187,000. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
**Diversity & Belonging**
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).

Job Description

Job Description

About Symbiotic

Symbiotic is the universal staking protocol enabling protocols to streamline decentralizing their stack. Symbiotic enables creating fully custom or templated staking integrations leveraging any asset and features such as slashing, redistribution, (liquid) restaking, as well as native staking. Over 40 teams including Spark, Hyperlane, and Avail are building on Symbiotic’s universal staking primitives secured by over $1bn in TVL.

You can find more information about what we're building and how we're doing it here.

Our People

We're a tight-knit team of experienced individuals at the forefront of crypto infrastructure. Our backgrounds range from security auditing and smart contract development to node operation, and we're supported by Paradigm and CyberFund.

We're on the hunt for talented professionals to join our mission and strengthen our awesome team.

The Role

We’re looking for a full-time Community Manager to take full ownership of our community presence across Discord, X, and wherever our Symbiotic community gathers online (Farcaster, etc). This is a great opportunity for someone with proven CM experience and a strong sense of what it takes to build and nurture a thriving online community. As our first dedicated community hire, you’ll have the chance to shape our community strategy from the ground up, bring our culture to life across platforms, and make a meaningful impact on how we engage with the broader ecosystem.

What you’ll do:

• Fully run our community operations

• Be the bridge between our team and the wider ecosystem

• Cultivate a healthy, vibrant, and distinctly us community

• Organise community initiatives, events, and online activations

• Manage and grow our Discord

• Collaborate with internal teams to surface what we’re building

• Keep a pulse on the space and bring a cultural edge to how we show up

Who you are:

• Proven experience in similar roles

• Deep familiarity with crypto-native communities (bonus if you’re already active in them)

• Strong instincts around tone, voice, and platform culture, especially Twitter/X

• Experience managing or growing a technical community (ZK, DeFi, L2s, etc.)

• GMT timezone preferred

Job scams are unfortunately common in our industry. A few things to note:

• All interviews are conducted on Google Meet; never on Discord, Zoom, or any other platform.

• We will always contact you from an @symbiotic.fi email address.

• If you’re ever in doubt, reach out directly to .

Job Description

Job Description

• Location: Cambridge, ON, Canada
• Compensation: Salary
• Job Type: Full-Time  
• Schedule: Monday to Friday, Morning Availability Required

Job Overview:
The Community Manager is responsible for supporting the daily on-site operations of residential properties by administrative duties and providing exceptional customer service to tenants.
Key Responsibilities:

• Advertise and show available units to prospective tenants, respond to all rental inquiries, process application forms, assist with verifying credit references, send required documents and applications to Head Office for approval, and close rental agreements while keeping a detailed record of all calls, emails, and walk-ins.
• Maintain tenant satisfaction by promptly addressing concerns and complaints within 24 hours, providing excellent customer service, and coordinating maintenance or minor repairs. Approach all tenant interactions with respect, particularly during disputes, and ensure clear communication throughout the resolution process.
• Be accessible during working hours and respond swiftly to tenant emergencies. Prioritize accommodation requests and ensure adherence to accessibility policies. Plan and execute tenant engagement events to promote a strong sense of community.
• Oversee fire safety recordkeeping, conduct regular inspections, and maintain logbooks in compliance with company procedures. Collect and deposit rent payments, track expenditures, and assist with audits. Handle administrative duties such as responding to emails, faxing documents, posting notices, and ensuring accurate record-keeping of transactions.
• Complete essential documentation with attention to detail for leases, inspections, and resident records, and track expenses in the property management software.

Qualifications:

• Post-secondary education in business admin, hospitality or, sales and minimum two (2) years’ experience in the office administration and customer service is required.
• Valid driver’s license with satisfactory driving record and automobile insurance may be required.
• Computer skills (Word, Excel, e-mail/web) are required.
• Ability to lift 50lbs, bend, push and pull as well as go up and down stairs.

Who are we?
Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products.

Why us?
We offer competitive pay structure, employer paid benefits, an employee savings plan (We invest in your future with our ESP match!), paid volunteer days, ongoing training, and growth opportunities. We pride ourselves as an inclusive and empathetic employer. Our culture empowers staff at all levels to support and build vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at

Apply Online: skylinegroupofcompanies.ca/careers #Beaskyliner

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Job Description

Job Description

Salary: $60,000.00

COMPANY SUMMARY

Over the past 20 years, Varsity Communities has developed a specialization in the facilities management and resident life experience of student communities in Canada. Our focus has consistently been to create living spaces that foster academic excellence, resident well-being, and tight alignment with the long-term goals of institutional partners. As we continue to grow, we are very excited to now be expanding our team into the Ottawa region for the first time.

POSITION SUMMARY

The Community Manager is responsible for caring for our community by providing community development and support. The person holding this position will be the primary point of contact for residents, requiring a positive and solutions oriented personality to respond to inquiries and service requests. The successful candidate will be responsible for daily oversight of the building and ensuring all operations are running smoothly.

SUMMARY OF DUTIES & RESPONSIBILITIES

• Take full operational responsibility for assigned real estate portfolio.
• Embody core values and foster a family environment amongst coworkers.
• Oversee marketing and leasing operation to maximize occupancy levels and optimize revenue.
• Collaborate with the Senior Management and Executive team to develop business strategies and goals.
• Plan, coordinate, and oversee resident arrival, departure, and turnover.
• To perform local market research and report back on suggested improvements.
• To monitor real estate performance against agreed criteria and adhere to reporting requirements.
• Manage and coordinate all outgoing mail and courier shipments.
• Document all tenant communication in management program.
• To manage the planning, review and implementation of planned maintenance.
• To consult regularly and provide information to residents and other key stakeholders on building contracts or refurbishment programs.
• To liaise with any contractors working in or around the property.
• To review tenancy documentation for accuracy.
• To oversee the provision of a first class customer experience, ensuring that all enquiries, correspondence or complaints are dealt with quickly and effectively.
• To be on-call and respond to emergencies as required.
• Representing Varsity Communities within the community developing positive working relationship with key stakeholders
• Take ownership of reaching full occupancy of assigned community.
• Plan, promote, and execute events with existing residents.
• Maintain an online presence via social media outlets
• Assist with preparing and executing the monthly Accounts Receivable and N4 process.
• Maintain property by investigating and resolving resident inquiries, enforcing rules of occupancy, lease agreements, and coordinating work orders.
• To take control of expenditures within set budgets.
• Overseeing prompt action to recover rent arrears or other payments.
• Ensuring invoices are processed in good time
• Other tasks assigned by direct manager.

SKILLS AND BACKGROUND:

The successful candidate for this role will possess the 5 Core Values of an any Varsity Communities employee: being Caring, Curious, Coachable, Competent, and Courageous. In addition, we are searching for a candidate with:

• A background in hospitality is considered a strong asset for the position
• Prior experience in a customer forward facing role is considered a strong asset
• A candidate who is bilingual, is also considered an asset.

We are looking forward to hearing from you!

**Job Requisition ID #**
25WD91068
**25WD91068, Responsable de la communauté clients, Atelier XR**
_English translation to follow!/Traduction en anglais à suivre!_
**Aperçu du poste**
La réalité virtuelle et la réalité augmentée transforment la manière dont les gens conçoivent, créent et collaborent. À mesure que la technologie XR évolue, les communautés de clients deviennent essentielles pour assurer le succès, favoriser l'innovation et fidéliser à long terme.
Nous recherchons un responsable de communauté de clients pour rejoindre notre équipe Autodesk Workshop XR Business Operations. À ce poste, vous serez chargé de la stratégie, de la structure et de la santé de notre communauté de clients. Vous mettrez en relation les utilisateurs, amplifierez leur voix et veillerez à ce que la communauté devienne un pilier florissant de notre stratégie d'accompagnement des clients. Vous encouragerez l'entraide entre pairs, favoriserez l'apprentissage continu et canaliseriez les commentaires des clients en temps réel vers l'amélioration des produits.
C'est une opportunité pour quelqu'un qui est passionné par la création de communautés, motivé par l'engagement et habile à transformer les interactions avec les clients en une valeur durable tant pour l'utilisateur que pour l'entreprise.
**Responsabilités**
+ Diriger le lancement et la croissance d'une communauté stratégique de clients pour un produit XR de pointe
+ Collaborer de manière transversale avec les équipes chargées des produits, de la réussite des clients, de la formation et du support
+ Développer une expertise dans les mesures d'engagement communautaire et les boucles de rétroaction sur les produits axées sur les utilisateurs
+ Influencer l'orientation des produits grâce à un accès direct aux sentiments des clients et à l'innovation
+ Développer des processus, des contenus et des programmes évolutifs pour maintenir la santé de la communauté
+ Être responsable de la stratégie communautaire, de la gouvernance et des programmes d'engagement alignés sur les objectifs commerciaux
+ Favoriser les canaux de soutien entre pairs qui réduisent le volume d'assistance et améliorent le délai de résolution
+ En collaboration avec d'autres équipes internes, organiser et animer des événements communautaires tels que des webinaires, des AMA et des sessions de mise à jour des produits
+ Sélectionner et créer du contenu de haute qualité (FAQ, tutoriels, points forts) pour informer et inspirer les membres
+ Collaborer avec les équipes produit, assistance et apprentissage pour faire émerger des idées et répondre aux besoins des clients
+ Suivre et rendre compte des indicateurs d'engagement, de sentiment et de fidélisation ; recommander des améliorations
+ Entretenir des relations avec les principaux défenseurs et mentors afin de maintenir une base de contributeurs saine
+ Veiller à ce que les espaces communautaires restent sûrs, inclusifs et conformes à l'image de marque grâce à une modération active
**Qualifications minimales**
+ 5 à 7 ans d'expérience dans la gestion de communautés de clients en ligne ou de programmes d'engagement connexes
+ Succès avéré dans le lancement ou le développement de communautés qui génèrent des résultats mesurables pour les clients
+ Solides compétences en communication et en animation, capable de communiquer avec des publics techniques et non techniques
+ Expérience des plateformes communautaires, des outils d'analyse et des workflows d'engagement
+ Capacité à synthétiser les commentaires des clients en informations exploitables pour les équipes produit et assistance
+ A l'aise pour travailler dans des environnements en constante évolution, interfonctionnels et aux priorités changeantes
**Qualifications souhaitées**
+ Esprit collaboratif axé sur l'établissement de relations et le succès partagé
+ Licence ou expérience équivalente
+ Expérience préalable du travail à distance ou avec des équipes à distance
+ La connaissance de la technologie XR est un plus
+ Capacité à voyager jusqu'à 20 % du temps
___
**25WD91068, Customer Community Manager, Workshop XR**
**Position Overview**
Virtual and augmented reality are transforming how people design, create, and collaborate. As XR technology evolves, customer communities are becoming vital to enabling success, fostering innovation, and building long-term loyalty.
We are looking for a Customer Community Manager to join our Autodesk Workshop XR Business Operations Team. In this role, you will own the strategy, structure, and health of our customer community, connecting users, amplifying their voices, and ensuring the community becomes a thriving pillar of our customer enablement strategy. You'll cultivate peer-to-peer support, promote continuous learning, and channel real-time customer insights into product improvement.
This is an opportunity for someone who is passionate about community building, energized by engagement, and skilled at turning customer interactions into lasting value for both the user and the business.
**Responsibilities**
+ Lead the launch and growth of a strategic customer community for a cutting-edge XR product
+ Collaborate cross-functionally with product, customer success, learning, and support teams
+ Build expertise in community engagement metrics and user-driven product feedback loops
+ Influence product direction through direct access to customer sentiment and innovation
+ Develop scalable processes, content, and programs for sustaining community health
+ Own community strategy, governance, and engagement programs aligned with business goals
+ Foster peer-to-peer support channels that reduce support volume and improve time-to-resolution
+ In collaboration with other internal teams organize and host community events such as webinars, AMAs, and product update sessions
+ Curate and create high-quality content (FAQs, tutorials, highlights) to inform and inspire members
+ Partner with product, support, and learning teams to surface insights and address customer needs
+ Track and report on engagement, sentiment, and retention metrics; recommend improvements
+ Nurture relationships with key advocates and mentors to sustain a healthy contributor base
+ Ensure community spaces remain safe, inclusive, and on-brand through active moderation
**Minimum** **Qualifications**
+ 5 - 7 years of experience managing online customer communities or related engagement programs
+ Proven success launching or scaling communities that drive measurable customer outcomes
+ Strong communication and facilitation skills, able to connect with both technical and non-technical audiences
+ Experience with community platforms, analytics tools, and engagement workflows
+ Ability to synthesize customer feedback into actionable insights for product and support teams
+ Comfortable working in fast-moving, cross-functional environments with evolving priorities
+ Collaborative mindset with a focus on building relationships and shared success
+ Ability to travel upto 20%
**Preferred** **Qualifications**
+ Bachelor's degree or equivalent experience
+ Previous experience working remotely or with remote teams
+ Familiarity with XR technology is a plus
#AutodeskXR
**Learn More / Plus d'information**
**About Autodesk /** **À propos d'Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Bienvenue chez Autodesk ! Nos logiciels créent chaque jour des choses extraordinaires : des bâtiments les plus écologiques aux voitures les plus propres, en passant par les usines les plus intelligentes et les films à succès. Nous aidons les innovateurs à concrétiser leurs idées, transformant non seulement la façon dont les choses sont fabriquées, mais aussi ce qui peut l'être. Nous sommes très fiers de notre culture chez Autodesk ; elle est au cœur de tout ce que nous faisons. Notre culture guide notre façon de travailler et de nous comporter les uns envers les autres, influence nos interactions avec nos clients et nos partenaires, et définit notre image au monde. En tant qu'Autodeskien, vous pouvez accomplir un travail significatif qui contribue à bâtir un monde meilleur, conçu et réalisé pour tous. Prêt à façonner le monde et votre avenir ? Rejoignez-nous !
**Salary transparency /** **Transparence salariale**
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Le salaire est l'un des éléments du programme de rémunération concurrentiel d'Autodesk. Pour les postes basés au Canada (Colombie-Britannique), nous proposons un salaire de base compris entre X et X dollars. Les offres sont basées sur l'expérience et la situation géographique du candidat et peuvent dépasser cette fourchette. En plus du salaire de base, notre programme de rémunération peut inclure des primes annuelles en espèces, des commissions pour les postes commerciaux, des attributions d'actions et un ensemble complet d'avantages sociaux.
**Diversity & Belonging /** **Diversité et appurtenance**
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: sommes fiers de cultiver une culture d'appartenance où chacun peut s'épanouir. Pour en savoir plus, cliquez ici : you an existing contractor or consultant with Autodesk?**
**Êtes-vous un sous-traitant ou un consultant existant d'Autodesk ?**
Please search for open jobs and apply internally (not on this external site).
Veuillez rechercher des emplois vacants et postuler à l'interne (pas sur ce site externe).