15 Digital Consultant jobs in Canada

Job Description

Cascadia Partners is seeking experienced Digital Transformation Consultants for our Vancouver and Victoria offices.

We See Consulting Differently
Cascadia Partners is a consulting firm founded by industry veterans who wanted to focus on creating local impact. We bring specialized expertise to a broad cross-section of local industries, and Cascadians find it rewarding to see the impact of our work where we live.

Our work focuses on five practice areas: Business Strategy, Operations Management, Digital Transformation, Policy & Economics, and Data Analytics & AI. We serve clients in industries such as Food, Beverages & Retail, Industry Associations, Construction & Real Estate, Public Sector, Transportation & Logistics, and Healthcare. All consultants contribute to all practice areas, which keeps us continuously learning from one another.

How We Work

We believe in incorporating collaboration, intellectual curiosity, creativity & confidence in our work. We are a high-performing team who works hard and delivers high-quality work for our clients; we also have fun and enjoy spending time together. Cascadia retains a startup culture and strives to hire people who are eager to contribute and grow the firm and its culture. Our consultants contribute to firm building activities like developing internal systems, business development, brand awareness and client expansion.

What We Do

At Cascadia, you’ll work in small teams to identify, define, and clearly articulate client problems and then develop creative solutions to address these challenges. Together, you will help clients improve their performance and help them realize their goals.

We strive to create value for our clients and build long-term partnerships with various engagement lengths from several weeks to several months. Most of our clients are in BC, so we travel less than other consultants, however onsite work with clients and some travel within BC may be required.

A consultant’s responsibilities span the following:

• High-Quality Work Product – care about your output; work to make it exceptional
• Analyze and Synthesize Client Information – thoroughly understand client context and details; undertake meaningful analysis that will inform the direction of change
• Communicate Clearly and Succinctly – prepare and present material that highlights key insights
• Invest in Growing the Firm – contribute to business development, organizational culture, and external firm awareness
• Support Our Team – collaborate with colleagues and clients professionally and harmoniously
• Employ High-Performance Standards – provide and receive feedback to continuously develop your skills and improve the quality of deliverables and outcomes
• Learn Continuously – convey humility, unwavering positive attitude, and a drive for improvement

Requirements

What Are We Looking For

Experience in Digital Transformations, which includes but is not limited to:

• Developing a business case and implementation roadmap for a Digital Transformation
• Collecting and writing requirements (functional and technical) used for selecting software solutions and implementation vendors
• Business process design, leveraging new software and technologies
• Designing system architecture and integrations
• Guiding and supporting implementation activities, including business analysis, planning, budgeting, testing, training, staff communications and executive communications
• Design or development in “Low Code” applications (Ex: Microsoft PowerApps)

Additionally

• Ability to work collaboratively in a team and create an inclusive environment
• The ability to communicate complex ideas effectively to a variety of audiences
• Strong analytical and problem-solving skills with strategic, operational, and financial acumen
• A self-starter comfortable creating clarity and driving to solutions in an environment of ambiguity
• Entrepreneurial spirit and desire to learn and grow
• Established research, analysis, and report writing skills
• Proficiency in Microsoft Word, PowerPoint, and Excel
• Advanced degrees preferred
• Must be eligible to work in Canada

Your application should include:

• Cover letter
• Resume
• Academic transcript for recent graduates (screenshot of grades is sufficient)

Please check your spam or junk folder periodically, as sometimes messages from our recruiting system may end up there.

Please combine all relevant documents (Resume, Transcripts, etc) into one PDF before uploading.

We look forward to reviewing your application!

Job Description

An English description will follow

À propos de LIDD

LIDD est une firme d’experts-conseils de premier plan en matière de chaîne d’approvisionnement. Nous offrons nos services partout en Amérique du Nord ainsi qu’en Asie. Nous concevons de grands centres de distribution et des systèmes logistiques complexes afin d’aider nos clients à faire circuler leurs marchandises plus efficacement. Nos clients sont des manufacturiers, distributeurs et détaillants dont certains sont de grandes marques dans les industries alimentaires et des biens à la consommation. Notre équipe grandissante de consultants, d’analystes, de concepteurs et de programmeurs opère depuis nos bureaux à Montréal, Toronto, Los Angeles et Atlanta.

Notre déclaration sur la diversité et l’inclusion

LIDD est un employeur qui respecte l'égalité des chances. En rejoignant notre équipe, vous vous sentirez à votre place, quels que soient votre ethnie, religion, couleur de peau, origine, sexe, orientation sexuelle, âge, état civil ou handicap. Faites-nous savoir si vous avez besoin d’accommodements durant le processus de recrutement.

Notre consultant.e en transformation numérique est chargé.e d'aider les clients à combler l’écart entre leur chaîne d'approvisionnement et les technologies opérationnelles. Vous guiderez les organisations tout au long de leur transformation en identifiant les défis liés à la chaîne d'approvisionnement, en les traduisant en exigences logicielles et système, et en alignant les initiatives sur des objectifs commerciaux plus larges tels que l'efficacité des processus, l'offre client et la croissance.

Ce poste allie des compétences en vente consultative, une connaissance des systèmes d'entreprise et une expertise en conseil en matière de chaîne d'approvisionnement. Vous réaliserez des présentations à l'intention des dirigeants, concevrez des architectures de solutions et animerez des ateliers de découverte visant à démontrer comment les technologies de la chaîne d'approvisionnement (ERP, WMS, MES, TMS, outils de planification, etc.) peuvent avoir un impact mesurable sur l'activité. En tant que conseiller.ère de confiance, vous établirez un lien entre les priorités stratégiques de l'entreprise et des solutions pratiques et technologiques pour la chaîne d'approvisionnement.

Au quotidien, vous serez amené.e à :

• Animer des sessions de découverte avec les cadres supérieurs afin d'identifier les défis et les opportunités liés à la chaîne d'approvisionnement.

• Traduire la stratégie commerciale en exigences logicielles, capacités système et initiatives de transformation axées sur l'optimisation de la chaîne d'approvisionnement.

• Concevoir des architectures de systèmes de chaîne d'approvisionnement et des feuilles de route technologiques alignées sur les objectifs commerciaux.

• Hiérarchiser et aligner les initiatives technologiques sur les objectifs commerciaux tels que la réduction des coûts, l'amélioration des services et la résilience opérationnelle.

• Répondre efficacement aux appels d'offres/demandes d'informations, en fournissant à la fois des informations techniques approfondies et le contexte commercial.

• Créer et présenter des démonstrations logicielles personnalisées mettant de l'avant l'impact réel sur la chaîne d'approvisionnement.

• Collaborer avec les équipes commerciales pour élaborer des stratégies de gestion de compte et soutenir la qualification des opportunités d’affaires.

• Rester à l'affût des tendances, des meilleures pratiques et des innovations en matière de technologie de la chaîne d'approvisionnement.

Pour vous qualifier pour le rôle vous devez :

• Détenir au moins deux ans d'expérience dans la prévente de logiciels, le conseil ou la transformation numérique.

• Connaître les technologies de la chaîne logistique (ERP, WMS, MES, TMS, systèmes de planification, plateformes d'intégration).

• Être capable de saisir et de traduire les besoins opérationnels de la chaîne logistique en spécifications logicielles exploitables.

• Expérience dans l'élaboration de feuilles de route pour la transformation de la chaîne d'approvisionnement et l'alignement des initiatives sur les objectifs commerciaux.

• Expérience avérée dans la mobilisation des cadres et des responsables de la chaîne d'approvisionnement afin de parvenir à un consensus et à l'adoption des mesures.

• Solides capacités d'analyse et de résolution de problèmes.

• Excellentes compétences en communication, en animation et en présentation.

• Excellente maîtrise de l'anglais et du français, tant à l'oral qu'à l'écrit *Le bilinguisme est exigé pour ce poste afin de mener des activités à l'extérieur de la province de Québec ;

• Être en mesure de voyager à travers le Canada et les États-Unis jusqu'à 20 % du temps.

***

About LIDD

LIDD is a leading supply chain management consulting firm. We design complex distribution centers and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles, Atlanta and Seoul, we tackle challenging projects in a fun and supportive environment.

Our Diversity Statement

LIDD is an equal-opportunity employer. When you join our team, you'll feel like you belong regardless of your ethnicity, religion, race, origin, gender, sexual orientation, age, marital status or disability. Let us know if you need accommodation during the recruitment process.

Our Digital Transformation Consultant is responsible for helping clients bridge the gap between their supply chain and enabling technologies. You will guide organizations through their transformation journey by uncovering supply chain challenges, translating them into software and systems requirements, and aligning initiatives with broader business objectives such as process efficiency, customer offering, and growth.

This role blends consultative sales, enterprise systems knowledge, and supply chain advisory expertise. You will deliver executive presentations, design solution architectures, and facilitate discovery workshops that demonstrate how supply chain technologies (ERP, WMS, MES, TMS, planning tools, etc.) can drive measurable business impact. Acting as a trusted advisor, you will connect strategic business priorities to practical, technology-enabled supply chain solutions.

Day-to-day you will:

• Lead discovery sessions with executives to identify supply chain challenges and opportunities.

• Translate business strategy into software requirements, system capabilities, and transformation initiatives focused on supply chain optimization.

• Design supply chain system architectures and technology roadmaps aligned with business objectives.

• Prioritize and align technology initiatives with business goals such as cost reduction, service improvement, and operational resilience.

• Respond effectively to RFPs/RFIs, providing both technical depth and business context.

• Build and present personalized software demonstrations showcasing real-world supply chain impact.

• Partner with sales teams to shape account strategies and support opportunity qualification.

• Stay current on supply chain technology trends, best practices, and innovations.

To qualify for this role, you’ll need:

• 2+ years of experience in software presales, consulting, or digital transformation.

• Knowledge of supply chain technologies (ERP, WMS, MES, TMS, planning systems, integration platforms).

• Ability to capture and translate supply chain business requirements into actionable software specifications.

• Experience developing supply chain transformation road maps and aligning initiatives with business goals.

• Proven track record of engaging executives and supply chain leaders to drive consensus and adoption.

• Strong analytical and problem-solving abilities.

• Excellent communication, facilitation, and presentation skills.

• Excellent written and spoken English and French *Bilingualism is required for this role in order to conduct business outside of the province of Québec;

• Ability to travel across Canada and the United States up to 20 % of the time.

Job Description

Salary: $60,000 to $0,000

US

Its how brands walk the talk that matters most. Thats where ruckus Digital/APEX PR comes in. We help brands connect to what matters most to people by shifting perceptions and making real connections.

Our unmatched track record of award-winning campaigns, client retention and client satisfaction is a testament to our ability to get it right, over and over again. Our work extends to all sectors, and the key to our success is a fusion of senior level strategists, creative ideas, a passion for our work, client collaboration and a disciplined focus on achieving results that impact our clients bottom line. If youre a highly organized, creative and proactive project manager whos obsessed with tracking the pulse of culture, come join our team in creating share-worthy stories across all the feeds.

YOU

• Working with the Group Account Director/teams, participate in the creation of full omni-channel plans
• Develop the initial strategic framework for a plan with a POV
• Day-to-day client communications lead, including updates, approvals, reporting and presentations
• Preliminary development/ management of program budgets and communicating to team/clients.
• Providing projection hours to junior staff and handling invoicing
• Create strategic content angles that strengthen the clients brand and positioning in the marketplace
• Write, edit and proofread client-ready internal and external communications content and oversee junior team members re: their written material
• Bring new thinking and champion creative ideas with clients by developing clever, polished client plans and strategies
• Participate in new business process, including research, audits, idea contribution and proposal development
• Mentor, train and coach junior staff as they develop into practitioners through a solid understanding of
• Digital/social media knowledge

THE ASK

• 5+ years of professional experience with digital/social media platforms - agency experience required
• Proficient on major platforms Instagram, TikTok, Facebook, Instagram, Twitter, YouTube, etc.
• Solid understanding of analytic and social media tools such as Google Analytics and Hootsuite
• Strong communication, interpersonal and relationship-building skills
• Experienced project manager, able to juggle multiple projects at once
• Remain on the pulse of social media trends, ecosystem changes, and best practices
• Ability to translate direction from internal leadership and external clients into social media deliverables.
• Experience with Canva, Photoshop, Brandwatch, Sprout Social, Meltwater, or equivalent social management
• platforms
• Copywriting experience
• Experience with Microsoft Suite 365
• Excellent communication skills
• Must have a university degree, or college diploma, in a relevant field such as marketing, public relations, communications, and/or have equivalent work experience

Compensation:

ruckus Digital/APEX is committed to offering competitive pay for the role and experience that the candidate brings. The salary range for this role is 60,000 to 80,000, depending on experience.

This is a full time position at 40 hours a week but may also require after office hours or weekend attendance due to events or client initiatives. ruckus Digital/APEX has a hybrid work model, employees are expected to be in the office 3 days. We feel that this model promotes creativity, collaboration and professional development while still giving employees the flexibility of remote work.

This is also an opportunity to work with the best digital/PR teams in the business. We offer learning, development and mentorship so that our team can grow, and we can promote from within where possible.

In addition to comprehensive health and dental benefits, ruckus Digital/APEX offers a wellness allowance and a cell phone/internet allowance.

We prioritize taking care of our team through transparency, staff events, continued learning and a company-wide bonus structure.

ruckus Digital/APEX is dedicated to employment equity and welcomes diversity in the workplace. We recognize that the best candidate may not meet all of the criteria listed above. We encourage all those interested and with relevant experience to apply even if they dont match the job posting perfectly. We welcome diverse, out-of-the-box thinking, and we strive to provide an environment for learning, growth and innovation.

If you require any accommodation during the recruitment process, please reach out to

Job Description

Salary:

About BinSentry

BinSentry is an extremely fast-growing ag-tech company started here in KW. BinSentry is focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide our customers with enhanced forecasting and decision-making capabilities.

With our technology, feed mills and protein producers are enhancing feed ordering efficiency, raising healthier animals, improving employee safety, reducing their environmental footprint and - most significantly - uncovering new savings. Today, BinSentry is monitoring more than 45,000 bins in real time across North America. When it comes to the future of agricultural supply chain management, BinSentry is leading the way. For more information visit

BinSentry is currently seeking a Director of Digital Transformation. The Director of Digital Transformation is a key leadership role responsible for driving customer success, product feedback integration, and digital adoption across BinSentrys customer base. This individual will lead the Customer Success team, manage high-value customer relationships, and act as the voice of the customer within the organization. By capturing and analyzing customer feedback, the Director will partner with Engineering to help shape the evolution of our software products.

This role requires a strategic thinker with strong communication and leadership skills, combined with a deep understanding of software implementation, customer lifecycle management, and product development. Experience in agriculture or agricultural technology is strongly preferred.

Key Responsibilities

• Lead and manage the Customer Success team to ensure outstanding customer experiences and successful software adoption.
• Build strong relationships with key customers and stakeholders; act as a trusted advisor on digital transformation using BinSentry tools.
• Systematically capture customer feedback, document needs, and translate them into actionable product requirements for the Engineering Development team.
• Partner with Product Management and Engineering to prioritize and refine product roadmap features based on customer input and strategic goals.
• Develop and implement processes that scale digital transformation efforts across the customer base, including onboarding, training, and support strategies.
• Monitor key performance indicators related to customer satisfaction, retention, software usage, and support trends.
• Identify opportunities to improve customer outcomes through enhanced product capabilities, services, or support models.
• Serve as a change agent internally and externally, advocating for digital innovation in agricultural operations.

Key Skills and Qualifications

• Minimum 5 years of experience in a customer success, digital transformation, or product-focused leadership role.
• Proven success in leading customer-facing teams and driving customer satisfaction and software adoption.
• Strong analytical skills with the ability to synthesize customer feedback into clear product requirements.
• Excellent communication and interpersonal skills; comfortable engaging with both technical and non-technical stakeholders.
• Familiarity with agile product development processes and tools.
• Understanding of agricultural operations, feed supply chains, or precision farming is strongly preferred.
• Bachelors degree in Business, Agriculture, Engineering, Computer Science, or related field.

Personal Attributes

• Customer-obsessed mindset with a passion for solving real-world problems.
• Strategic thinker with an ability to translate vision into action.
• Collaborative leader and team builder who inspires and motivates others.
• Adaptable, resourceful, and comfortable with ambiguity in a high-growth environment.
• Results-driven with a sense of urgency and accountability.

Benefits

• Company-paid group health and dental benefits plus your choice of an annual HSA or PSA
• Competitive compensation and an equity package
• Awesome company events

Join us in transforming agriculture through technologyone feed bin at a time.

Goals for the role

By 30 days: The Director knows the business, the team, and the customers.
By 60 days: Theyve earned credibility, delivered quick wins, and aligned processes.
By 90 days: Theyre driving strategic impact, improving metrics, and shaping long-term transformation

First 30 Days Learn & Build Foundations

Focus: Understanding, observation, relationship-building, and assessment

Gain a deep understanding of BinSentrys product suite, customer journey, and value proposition.
Build relationships with Customer Success team members individually and collectively; understand team strengths, challenges, and workflows.
Meet with key customers to introduce yourself, listen to feedback, and understand their experiences with support and engagement.
Review existing customer success metrics (NPS, churn, engagement, adoption rates, time-to-resolution, etc.) and identify immediate gaps or quick wins.
Map the current feedback loop between Customer Success and Engineering/Product teams; document where it succeeds and where it breaks down.
Deliver an initial state of Customer Success assessment to leadership with prioritized opportunities for improvement.

First 30 Days Accomplishments & KPIs:
Conduct 1:1 meetings with 100% of Customer Success team members; deliver a summary of team strengths/challenges to leadership
Hold introductory calls with at least 10 key customers to gather direct feedback.
Review and present baseline metrics (NPS, churn, onboarding completion, adoption rates, time-to-resolution).
Map current customer feedback loop to Product/Engineering ; document at least 3 improvement opportunities.
Deliver a State of Customer Success report by Day 30 with initial findings and top 3-5 priorities.

Next 30 Days (Days 3160) Align & Implement Early Improvements

Focus: Driving early impact and building credibility as a leader

Implement at least one quick-win process improvement in customer engagement (e.g., standardizing onboarding, response templates, or escalation procedures).
Define clear roles, responsibilities, and performance expectations for Customer Success team members to align with company goals.
Establish a structured and systematic feedback loop with Product/Engineering, ensuring customer insights are captured, categorized, and tracked.
Begin regular Customer Success team meetings focused on knowledge sharing, metrics review, and continuous improvement.
Partner with Sales and Marketing to strengthen the customer journey handoff and ensure seamless onboarding.
Present an updated Customer Success dashboard to leadership, including leading indicators of customer health and engagement.

Next 30 Days Accomplishments & KPIs:
Goal: Deliver quick wins, establish structure, and begin influencing outcomes.
Accomplishments & KPIs:
Implement at least one process improvement (e.g., standardized onboarding checklist, response templates, escalation matrix).
Define and communicate roles, responsibilities, and KPIs for all Customer Success team members.
Launch weekly team meetings with agenda focused on customer metrics, issues, and wins.
Establish a structured feedback system with Product/Engineering ; log at least 80% of customer feature requests/issues into a tracking system.
Collaborate with Sales/Marketing to improve handoff; achieve 90% of new customers onboarded using standardized processes.
Develop and present a Customer Success dashboard with at least 5 key metrics (e.g., NPS, churn, adoption, health scores, time-to-resolution).

Final 30 Days (Days 6190) Lead & Drive Strategic Impact

Focus: Scaling improvements, showing measurable results, and setting long-term direction

Launch a Customer Success playbook that documents best practices for onboarding, engagement, escalations and renewals.
Introduce a Customer Health Scoring system to proactively identify risks and opportunities within the customer base.
Deliver a quarterly customer insights report (i.e., QBR) to leadership and Product/Engineering, with prioritized recommendations for product roadmap adjustments.
Roll out a structured customer engagement program (e.g., QBRs, webinars, or customer advisory sessions) to drive adoption and advocacy.
Begin formalizing KPIs and career development plans for the Customer Success team to improve retention and performance.
Provide leadership with a 12-month vision and strategy for Customer Success, aligned with broader digital transformation goals (customer experience, automation, and scalability).

Goal: Scale improvements, show measurable results, and set long-term strategy.
Accomplishments & KPIs:
Launch a Customer Success Playbook with documented best practices for onboarding,
engagement, renewals, and escalations.
Implement a Customer Health Scoring system covering at least 80% of active accounts.
Deliver a Quarterly Customer Insights report with at least 5 actionable recommendations to Product/Engineering.
Roll out a structured engagement program (e.g., QBRs, webinars, advisory sessions) with at least 20% of top-tier customers engaged by Day 90.
Establish individual development plans for 100% of Customer Success team members.
Present a 12-month Customer Success Strategy to leadership, with measurable targets (e.g., NPS +10 points (TBD_, onboarding time -20%, churn, etc.).

Job Description

Business and Digital Transformation Lead

Job description

Our client is a leading law firm serving the GTA across multiple practice areas. They are currently in expansion mode and looking to transform the firm forward. They are looking to add an experienced Business and Digital Transformation Lead to work closely with the Principal and Managing Partner.

Your new role

In this newly created role, you will be reporting directly to the Managing Partner of the firm and will be responsible for owning the transformation agenda for the firm. You will be responsible to implement digital transformation programs - tools, systems, ways of working transformation. You will evaluate the firm’s approach to data, activation, technology, and delivery process and identify opportunities for evolving the platform to improve operational efficiency. Deliver vendor analysis and recommendations across the technology and data partner stack. You will also be researching emerging data and technology industry trends to improve the Digital Transformation framework. In this role collaboration is key and you will work across technology, service delivery, marketing, business development and analytics teams to develop Transformation solutions and client delivery.

What you will need to succeed

To be considered for this position, you must be a team player who thrives in an environment that offers the opportunity to work with a dynamic group of individuals both independently and as part of a team. You mast have strong communication skills with the unique ability to clearly translate business concepts to technology teams and technology solutions to the business teams. You must also be comfortable with creating a business case for transformation with supporting ROI analysis. You possess excellent organizational skills, with high attention to detail, and must have the ability to multitask, all of which will assist you in working in this high volume, fast-paced environment. Strong interpersonal and communication skills are also a must for dealing effectively with clients, lawyers, and professionals in the interests of the firms’ clients. Ability to work with both technical and non-technical teams/clients to develop solution designs and requirements

What you will get in return

This is an exciting opportunity to develop something new for the clients, organization, and industry! Role also provides tremendous career growth potential. You will have the pleasure of being a part of a high growth business with huge potential compensation upside inclusive of Base, Bonus and Benefits. You will also receive all the necessary support to ensure that you are able to hit the ground running.

What you need to do now

If you are interested in this role, click 'apply now', or call us now at for a confidential discussion.

Permanent position | Full-time | Hybrid work mode | Based in Québec City

We are partnering with a well-established and rapidly growing Québec-based company in the industrial sector that is heavily investing in its digital transformation. To support this evolution, the company is looking to hire a structured and curious IT Business Analyst , who can effectively collaborate with various teams (IT, operations, and business).

As part of the IT department, you will act as the key liaison between developers and business units. Your mission: to analyze, structure, and document business needs in order to deliver concrete digital solutions aligned with organizational goals.

Key Responsibilities

• Gather, analyze, and document functional needs (from operations, business units, and IT)

• Review and optimize business processes (automation, efficiency, user experience)

• Write use cases, business rules, functional specifications, user guides

• Facilitate clarification and validation workshops with stakeholders

• Collaborate closely with developers and the digital transformation team

• Contribute to the technology roadmap and help prioritize initiatives

• Act as a facilitator between end-users and IT teams

Profile

• 2+ years of experience as an IT Business Analyst or Functional Analyst

• Background in private sector or SME environments (construction, industrial, logistics, etc.)

• Strong ability to structure information, document processes, and translate business needs

• Proactive, autonomous, and comfortable in fast-moving or less-structured environments

• Excellent communication skills in French (oral and written)

• Good understanding of the IT project lifecycle and a solution-oriented mindset

• Proficient with Microsoft 365 and documentation tools (e.g. Visio)

Offer & Work Conditions

• Permanent, full-time position (37.5 hours/week)

• Salary depending on experience

• Annual performance bonus

• Hybrid work model: 2 to 3 days per week onsite (Québec City office)

• 4 weeks of vacation

• Group insurance coverage

• Group RRSP with employer contribution

• Contribution toward ergonomic home office setup

• Free parking, coffee provided, friendly team environment

• And more!

Why Apply?

• Well-structured and growing IT team

• Direct impact on meaningful digital projects

• Evolving role within a human-focused, results-driven organization

• Close collaboration with both field teams and technical decision-makers

Only selected candidates will be contacted for an interview.

Permanent position | Full-time | Hybrid work mode | Based in Québec City

We are partnering with a well-established and rapidly growing Québec-based company in the industrial sector that is heavily investing in its digital transformation. To support this evolution, the company is looking to hire a structured and curious IT Business Analyst , who can effectively collaborate with various teams (IT, operations, and business).

As part of the IT department, you will act as the key liaison between developers and business units. Your mission: to analyze, structure, and document business needs in order to deliver concrete digital solutions aligned with organizational goals.

Key Responsibilities

• Gather, analyze, and document functional needs (from operations, business units, and IT)

• Review and optimize business processes (automation, efficiency, user experience)

• Write use cases, business rules, functional specifications, user guides

• Facilitate clarification and validation workshops with stakeholders

• Collaborate closely with developers and the digital transformation team

• Contribute to the technology roadmap and help prioritize initiatives

• Act as a facilitator between end-users and IT teams

Profile

• 2+ years of experience as an IT Business Analyst or Functional Analyst

• Background in private sector or SME environments (construction, industrial, logistics, etc.)

• Strong ability to structure information, document processes, and translate business needs

• Proactive, autonomous, and comfortable in fast-moving or less-structured environments

• Excellent communication skills in French (oral and written)

• Good understanding of the IT project lifecycle and a solution-oriented mindset

• Proficient with Microsoft 365 and documentation tools (e.g. Visio)

Offer & Work Conditions

• Permanent, full-time position (37.5 hours/week)

• Salary depending on experience

• Annual performance bonus

• Hybrid work model: 2 to 3 days per week onsite (Québec City office)

• 4 weeks of vacation

• Group insurance coverage

• Group RRSP with employer contribution

• Contribution toward ergonomic home office setup

• Free parking, coffee provided, friendly team environment

• And more!

Why Apply?

• Well-structured and growing IT team

• Direct impact on meaningful digital projects

• Evolving role within a human-focused, results-driven organization

• Close collaboration with both field teams and technical decision-makers

Only selected candidates will be contacted for an interview.

Permanent position | Full-time | Hybrid work mode | Based in Québec City

We are partnering with a well-established and rapidly growing Québec-based company in the industrial sector that is heavily investing in its digital transformation. To support this evolution, the company is looking to hire a structured and curious IT Business Analyst , who can effectively collaborate with various teams (IT, operations, and business).

As part of the IT department, you will act as the key liaison between developers and business units. Your mission: to analyze, structure, and document business needs in order to deliver concrete digital solutions aligned with organizational goals.

Key Responsibilities

Gather, analyze, and document functional needs (from operations, business units, and IT)

Review and optimize business processes (automation, efficiency, user experience)

Write use cases, business rules, functional specifications, user guides

Facilitate clarification and validation workshops with stakeholders

Collaborate closely with developers and the digital transformation team

Contribute to the technology roadmap and help prioritize initiatives

Act as a facilitator between end-users and IT teams

Profile

2+ years of experience as an IT Business Analyst or Functional Analyst

Background in private sector or SME environments (construction, industrial, logistics, etc.)

Strong ability to structure information, document processes, and translate business needs

Proactive, autonomous, and comfortable in fast-moving or less-structured environments

Excellent communication skills in French (oral and written)

Good understanding of the IT project lifecycle and a solution-oriented mindset

Proficient with Microsoft 365 and documentation tools (e.g. Visio)

Offer & Work Conditions

Permanent, full-time position (37.5 hours/week)

Salary depending on experience

Annual performance bonus

Hybrid work model: 2 to 3 days per week onsite (Québec City office)

4 weeks of vacation

Group insurance coverage

Group RRSP with employer contribution

Contribution toward ergonomic home office setup

Free parking, coffee provided, friendly team environment

And more!

Why Apply?

Well-structured and growing IT team

Direct impact on meaningful digital projects

Evolving role within a human-focused, results-driven organization

Close collaboration with both field teams and technical decision-makers

Only selected candidates will be contacted for an interview.