437 Digital Marketing Directors jobs in Canada

Job Description

Company Description

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - S upport, E xcellence, C ommunication, T eamwork, I ntegrity, G rowth and O penness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

We’re looking for a forward-thinking, AI-savvy Digital Marketing Director to lead digital strategy for our Enterprise business, focused on organic growth, GEO (Generative Engine Optimization), content intelligence, and discoverability across AI and search platforms.

You’ll play a critical role in shaping how enterprise buyers discover our brand and engage across the funnel — from high-intent SEO to LLM-optimized content, from global site performance to signal-based visibility in generative engines like ChatGPT and SGE. 

This is a strategic yet hands-on position, ideal for someone who thrives at the intersection of search, content, technical SEO, web optimization, and AI-driven growth experimentation.

This is a full-time position working in the hybrid model and at least 3 days a week from our Ottawa office. 

Here are the core functions, responsibilities, and expectations for this role: 

GEO & Enterprise Search Discovery

• Own and evolve our GEO (Generative Engine Optimization) strategy — maximizing brand visibility across AI search platforms like ChatGPT, Google SGE, Perplexity, and Claude.
• Optimize content and website structure for LLM discoverability, semantic depth, and AI citation relevance.
• Lead enterprise SEO programs, including keyword strategy, content clustering, internal linking, and schema enrichment.
• Guide the development of high-intent landing pages and knowledge assets based on search and AI prompt trends.

Enterprise Web Experience & Localization

• Manage digital performance of the enterprise website, with a focus on conversion, accessibility, and global optimization.
• Partner with Product Marketing and Regional Marketing to localize and scale key experiences across priority regions.
• Drive experiments to improve landing page performance (speed, UX, content depth) and align to buyer needs.

Content Marketing & Topical Authority

• Lead the enterprise content strategy for organic growth — collaborating with content, product marketing, and field to define themes, formats, and distribution tactics.
• Identify gaps in topical coverage, support the creation of AI-ready content, and expand our digital footprint through thought leadership, use cases, and search-aligned narratives.
• Help establish our brand as a trusted source in the eyes of AI engines and evaluators.

Performance Optimization & Digital Intelligence

• Define KPIs and reporting frameworks for organic performance, AI search visibility, and content engagement.
• Use tools like GA4, HubSpot, Salesforce, SEMRush, Ahrefs, and LLM-based prompt analysis to drive strategic decisions.
• Translate digital insights into actionable recommendations for GTM teams, aligning with enterprise pipeline objectives.

GTM Integration & Campaign Support

• Work cross-functionally with Product Marketing, Field, and Web to support enterprise GTM motions — including launches, narratives, and content hubs.
• Ensure our digital strategy supports pipeline goals, vertical plays, and strategic enterprise messaging across owned channels.
• Develop playbooks and feedback loops that make digital performance measurable and repeatable.

Other duties as assigned and related to the nature of this role and company initiatives.

Education:

• Bachelor's degree in Marketing and/or with related disciplines is strongly preferred. Advanced degrees and/or certifications are recommended.

Experience:

• Minimum of 7+ years of experience in digital marketing, ideally in B2B SaaS, cybersecurity, or infrastructure tech is required.   The ideal candidate should have 7 to 12+ years of global digital marketing experience with experience partnering and supporting a global team.  

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Proven success leading SEO, web optimization, and content performance programs.
• Strong understanding of GEO, LLM optimization, and how generative AI is reshaping buyer discovery.
• Experience with digital analytics tools like GA4, HubSpot, Salesforce, and Ahrefs.
• Deep curiosity and comfort with experimentation, structured content strategy, and signal-based marketing.
• Excellent communication and project management skills in a cross-functional, matrixed environment.
• Hard-working and resilient personality.
• A go getter who wants to grow and achieve great things.

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.  

Job Description: Salary: JOB POSTING-MANAGER, DIGITAL MARKETING About the Canadian Paralympic Committee The Canadian Paralympic Committee is a non-profit, private organization in collaboration with 28-member sport organizations. We are deeply committed to harnessing the transformative power and impact of Paralympic sport. With a vision of fostering an inclusive world through Paralympic sport, our mission emphasizes both the excellence in games preparation and the promotion of inclusive communities. By celebrating the stories and successes of high-performance athletes with disabilities, the Canadian Paralympic Committee aims to inspire all Canadians to embrace inclusivity and actively engage in sports. Job Summary The Manager, Digital Marketing will develop and implement a comprehensive digital marketing strategy to increase brand awareness, drive web traffic, and grow the Canadian Paralympic Committee (CPC) and Paralympic Foundation of Canada (PFC) online communities. The Manager, Digital Marketing, will design and execute online campaigns for various internal and external audiences and lead digital content and social media strategy. The Manager, Digital Marketing, will also oversee the management of CPC and PFC's websites and email marketing strategy. The successful candidate will possess a successful track record in digital marketing, ideally in the not-for-profit sector, with proven skills in content creation, social media strategy, and email marketing. Experience in website management, SEO, and data analysis would be highly advantageous. Strong project management skills, creativity, and an understanding of the sports industry are also key to this role. Salary: $70,000 $5,000 annually plus benefits Type: Full Time Reports To: Director, Marketing and Communications Location: Remote within Canada, with travel to Ottawa and other locations. Main Duties and ResponsibilitiesDevelop and implement a comprehensive digital marketing strategy to increase brand awareness, drive web traffic, drive revenue generation, and grow CPC/PFC online community.Designs and executes online campaigns tailored to target audiences both internally for CPC/PFC and externally for corporate sponsors, partners, sport partners, and other key stakeholders.Leads the development and activation of digital and social media strategy around Games.Manages day-to-day content creation needs with agility and speed to respond to real-time opportunities.Oversees the management and improvement of the CPC and PFC's websites to enhance user experience, site performance, and alignment with brand and marketing strategies.Oversees the email marketing strategy, including the creation and distribution of newsletters, promotional emails, and targeted email campaigns.Uses analytics tools to track and analyze digital marketing performance, making data-driven decisions to optimize our digital marketing efforts.Owns the relationship with the revenue generation teams (partnerships and Foundation) and works closely with them to deliver impactful digital campaigns.Manages relationships with digital marketing agencies, freelancers, and other external partners.Contributes to the management of departmental budget.Stays informed about the latest digital marketing trends and best practices. Qualifications EducationA degree in Marketing, Communications, or a related field is preferred, but significant relevant work experience and demonstrated skills in digital marketing will be considered ExperienceMinimum 5+ years experience in a digital marketing role, preferably in a sport or not-for-profit organizationExperience working with corporate sponsors, partners, and stakeholders is preferredExperience managing websites for optimal user experience and performanceExperience in leading and implementing online campaigns, as well as managing relationships with digital marketing agencies, freelancers, and external partnersExperience in developing and implementing social media strategies around major eventsExperience managing content creation workflows and coordinating with external freelancers/agenciesProven ability to work autonomously while managing multiple stakeholder relationships Knowledge and Skills Proficiency in digital marketing software and tools, including Google Analytics, MailChimp, social media platforms (Instagram, TikTok, Facebook, LinkedIn, X, and YouTube), and content management systems (WordPress.)Video editing and content creation skills.Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.Excellent analytical skills, with the ability to interpret digital performance metrics and make data-driven decisions to optimize digital marketing efforts.Exceptional communication and presentation skills.Ability to work effectively with a variety of stakeholders, including corporate sponsors and partners.Ability to travel for event coverage and content creation.Ability to communicate in Canadas two official languages is considered an asset. Personal ProfileCooperative, team player, able to inspire othersStrong leadership skillsMethodical and organizedCreativeResults-orientedService-orientated Working ConditionsThe CPC will consider applicants from across Canada who would be interested in taking on this position remotely. The CPC Head Office is located in Ottawa, ON.Position requires significant travel for Games coverage, content capture events, and stakeholder meetings.Staff based outside of Ottawa will be expected to travel to Ottawa a few times a year or as the job demands.Staff will be required to work evenings and weekends during busy periods, including during Games time and other special events. Application Process: If you share our passion for sports and are committed to the CPC values,please submit a cover letter and your resume. Please apply through BambooHR using the following link: Deadline to apply: September 8th, 2025, at 5 pm EST Please note that only those selected for an interview will be contacted. CPC is committed to creating an inclusive and diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, record of offences, age, marital status, family status, or disability. We strongly encourage people from underrepresented or marginalized groups to apply. CPC welcomes and encourages applications from First Nations, Metis, and Inuit peoples, racialized persons, persons with disabilities, women, and/or 2SLGBTQ+. Accommodation is available on request for candidates taking part in all aspects of the selection process. --- OFFRE DEMPLOI GESTIONNAIRE, MARKETING NUMRIQUE propos du Comit paralympique canadien Le Comit paralympique canadien est un organisme priv sans but lucratif qui collabore avec 28organismes de sport membres. Nous sommes absolument dtermins exploiter le pouvoir de transformation et limpact du sport paralympique. Notre vision est de promouvoir le sport paralympique comme tremplin vers un monde inclusif. Notre mission met laccent sur lexcellence lors de la prparation pour les Jeux, ainsi que sur la promotion de collectivits inclusives. En clbrant les rcits et les russites des athltes de haut niveau ayant un handicap, le Comit paralympique canadien souhaite inciter les Canadiennes et les Canadiens adopter linclusion et sengager activement dans le sport. Rsum des fonctions Le ou la gestionnaire du marketing numrique laborera et mettra en uvre une stratgie globale de marketing numrique pour accrotre la visibilit de la marque, augmenter le trafic sur le site Web et agrandir les communauts virtuelles du Comit paralympique canadien (CPC) et de la Fondation paralympique canadienne (FPC). Le ou la gestionnaire du marketing numrique concevra et lancera des campagnes en ligne lattention de plusieurs publics internes et externes et pilotera la stratgie relative au contenu numrique et aux mdias sociaux. Le ou la gestionnaire du marketing numrique supervisera en outre la gestion des sites Web du CPC et de la FPC, ainsi que leur stratgie en matire de marketing numrique. Le ou la candidat(e) retenu(e) aura de bons antcdents en marketing numrique, de prfrence dans le secteur but non lucratif, et possdera des comptences avres en matire de cration de contenu, de stratgie sur les mdias sociaux et de marketing lectronique. Une exprience en gestion de site Web, en optimisation pour les moteurs de recherche et en analyse de donnes constituerait un avantage certain. Dexcellentes comptences en gestion de projet, de la crativit et une bonne connaissance du secteur sportif constituent aussi des lments essentiels pour ce poste. Salaire : Salaire annuel de , plus avantages sociaux Type: Temps plein Relve du/de la: Directeur/Directrice, Marketing et Communication Lieu: distance, au Canada, avec des dplacements Ottawa et sur dautres sites Tches et responsabilits principaleslaborer et mettre en uvre une stratgie marketing globale de faon accrotre la visibilit de la marque, augmenter le trafic sur le site Web, gnrer des revenus et agrandir la communaut virtuelle du CPC/de la FPC.laborer et mettre en uvre des campagnes en ligne conues sur mesure pour les publics cibles, aussi bien linterne pour le CPC/la FPC qu lexterne pour les entreprises commanditaires, les partenaires, les partenaires sportifs et dautres parties prenantes essentielles.Encadrer llaboration et la mise en uvre dune stratgie en matire de mdias numriques et sociaux autour des Jeux.Grer les besoins quotidiens en matire de cration de contenu avec agilit et rapidit afin de saisir les occasions en temps rel.Superviser la gestion et lamlioration des sites Web du CPC et de la FPC afin damliorer lexprience utilisateur, leur performance et leur alignement sur les stratgies de marque et marketing.Superviser la stratgie de marketing par courriel, notamment la cration et la diffusion de bulletins dinformation, de courriels vise promotionnelle et de campagnes par courriel cibles.Utiliser des outils danalytique pour suivre et analyser le rendement du marketing numrique, prendre des dcisions fondes sur les donnes afin doptimiser nos efforts en matire de marketing numrique.Avoir la mainmise sur la relation avec les quipes de la gnration de revenus (partenariats et Fondation) et travailler en relation troite avec elles pour mener des campagnes numriques percutantes.Grer les relations avec des agences de marketing numrique, les pigistes et dautres partenaires extrieurs.Contribuer la gestion du budget du dpartement.Rester au fait des dernires tendances et des meilleures pratiques en matire de marketing numrique. Qualifications ducationUn diplme en marketing, en communication ou dans un domaine connexe est prfrable, mais une exprience de travail pertinente et des comptences avres en marketing numrique seront prises en compte. ExprienceMinimum de 5ans dexprience un poste en marketing numrique, de prfrence au sein dun organisme sportif ou but non lucratif.Exprience de travail avec des entreprises commanditaires, des partenaires et des parties prenantes.Exprience dans la gestion de sites Web et loptimisation du rendement et de lexprience utilisateur.Exprience dans le pilotage et la mise en uvre de campagnes en ligne, ainsi que dans la gestion des relations avec les agences de marketing, les pigistes et les partenaires externes.Exprience dans le dveloppement et la mise en uvre de stratgies sur les mdias sociaux relativement des manifestations importantes.Exprience dans la gestion des flux de travail lis la cration de contenu et la coordination avec des pigistes/agences externes.Capacit avre travailler de manire autonome tout en grant les relations avec plusieurs parties prenantes. Connaissances et comptences Matrise de logiciels et doutils de marketing numrique, notamment Google Analytics, MailChimp, les plateformes de rseaux sociaux (Instagram, TikTok, Facebook, LinkedIn, X et YouTube) et les systmes de gestion de contenu (WordPress).Comptences en montage vido et en cration de contenu.Solides comptences en gestion de projet, assorties de la capacit grer plusieurs projets simultanment et respecter les dlais.Excellentes comptences analytiques, avec la capacit dinterprter les mesures du rendement numrique et de prendre des dcisions fondes sur des donnes afin doptimiser les efforts de marketing numrique.Comptences exceptionnelles en matire de communication et de prsentation.Capacit travailler efficacement avec diverses parties prenantes, y compris les entreprises commanditaires et les partenaires.Capacit voyager pour couvrir des vnements et crer du contenu.La capacit communiquer dans les deux langues officielles du Canada constitue un atout. Profil individuelCapacit cooprer, travailler en quipe et motiver son entourageExcellentes comptences en matire de leadershipSens de la mthode et de lorganisationCrativitSouci dobtenir des rsultatsSens du service Conditions de travailLe CPC prendra en considration les candidats de partout au Canada qui souhaiteraient occuper ce poste distance. Le sige social du CPC se situe Ottawa, en Ontario.Le poste ncessite de nombreux dplacements pour couvrir les Jeux, assister des vnements lis la capture de contenu et participer des runions avec les parties prenantes.Le personnel bas lextrieur dOttawa devra se rendre Ottawa plusieurs fois par an ou selon les exigences du poste.Le personnel sera tenu de travailler les soirs et les fins de semaine lors des priodes charges, notamment pendant les Jeux et lors dautres vnements spciaux. Processus de dpt des candidatures: Si vous partagez notre passion pour le sport et si vous adhrez aux valeurs du CPC, veuillez envoyer une lettre daccompagnement et votre CV. Veuillez dposer votre candidature par lentremise de BambooHR en utilisant le lien suivant: Date limite de candidature: 8 septembre, heures HNE Veuillez noter que nous ne communiquerons quavec les personnes slectionnes pour une entrevue. Le CPC sengage crer un environnement de travail inclusif et diversifi, et se targue dtre un employeur prnant lgalit des chances. La candidature de tous les requrants qualifis sera envisage, indpendamment de leur race, ascendance, lieu dorigine, couleur, origine ethnique, citoyennet, croyance, sexe, orientation sexuelle, identit de genre, expression de genre, casier judiciaire, ge, tat civil, situation familiale ou handicap. Nous encourageons vivement les personnes issues de groupes sous-reprsents ou marginaliss postuler. Le CPC accueille et encourage les candidatures des Premires Nations, des Mtis et des Inuits, des personnes racialises, des personnes ayant un ha

Job Description

Salary: Competitive, commensurate with experience

Job Description

We are seeking an experienced and performance-driven Digital Marketing & Content Manager to lead the optimization and management of our digital presence across four distinct brands. This is a critical role responsible for ensuring our websites are consistently updated, discoverable, and delivering measurable results in traffic, lead generation, and conversion.

The ideal candidate will bring hands-on expertise in website management, technical and local SEO, Language Engine Optimization (LEO), user journey analysis, and funnel optimization. Experience with tools such as SEMrush (for positioning and technical audits), Ahrefs (for SEO cross-checking), and Screaming Frog (for structural site audits) is highly desired. Familiarity with marketing platforms like Salesforce, HubSpot (aspirational), Google Tag Manager, and email marketing tools such as Mailchimp or Constant Contact will be considered strong assets.

This role reports directly to Anum Rahiman, Director of Growth, and is expected to collaborate with cross-functional teams, manage external vendors, and take complete ownership of web performance as well as content creation and management.

About Us:
A&A Customs Brokers
Website:
/>With over 45 years of expertise, A&A specializes in serving large and enterprise clients, navigating complex customs requirements to ensure smooth, compliant cross-border transactions.

BorderBuddy Customs Brokers
Website:

BorderBuddy caters to individuals, SMBs, and e-commerce clients, offering simple, fast, and digital-focused customs clearance solutions, backed by expert guidance.

Zipments
Website:
/>Our trade tech SaaS platform empowers businesses with tools for cross-border shipping, including HS classification, duty and tax calculation, and invoice automation. Zipments is a growing startup in the trade technology space.

Borderlineups
Website:

Border Line Up provides real-time border wait times and live camera feeds across the lower mainland

Role Overview
This role is responsible for the strategic and tactical performance of all company websites (A&A, BorderBuddy, Zipments, and Borderlineups) with the goal of increasing visibility, driving organic lead acquisition, and improving overall digital effectiveness. The successful candidate will demonstrate strong technical SEO skills, a deep understanding of web analytics, and a proactive approach to optimizing user experiences and funnel flows.

You will:

• Own and manage all corporate websites lead strategy, updates, optimization, and performance tracking for all four brand sites, ensuring they are accurate, discoverable, fast, and aligned with business goals.
• Own creating and managing all website and social content write, edit, and publish compelling content that maintains a consistent brand voice across all digital channels.
• Own the measurement and analytics of web performance report on rankings, funnel flows, conversions, and lead generation using tools such as Google Analytics 4, Search Console, SEMrush, and Ahrefs.
• Own our social media presence plan, schedule, and execute strategies for growth, engagement, and lead generation across platforms.
• Manage vendor relationships and ensure website and marketing strategies are aligned with broader business goals.

This is an individual contributor role with full ownership of web, SEO, and social performance management. No direct reports.

You will also be responsible for driving lead generation initiatives tailored for BorderBuddy, A&A, and Zipments users.

Key Responsibilities:

• Own and Manage All Corporate Websites
  • Lead strategy, updates, optimization, and performance tracking for four websites (A&A, BorderBuddy, Zipments, and BorderLineups), ensuring they are accurate, discoverable, fast, and aligned with business goals.
• Content Ownership Across Web and Social
  • Create, manage, and optimize written and visual content for web pages, blogs, and social platforms, maintaining a consistent brand voice across all channels. Ensure site content is regularly updated, accurate, SEO-optimized, and indexed by search engines and AI platforms (e.g., ChatGPT).
• Own the Measurement and Analytics of Web Performance
  • Use Google Analytics 4, Search Console, and SEO tools (e.g., SEMrush, Ahrefs, Screaming Frog) to monitor traffic, rankings, conversions, and funnel performance. Generate performance reports and proactively identify and implement CRO (conversion rate optimization) strategies.
• Own Our Social Media Presence
  • Build and execute social strategies for all brands. Plan, schedule, and publish content. Track engagement, grow reach, and align social efforts with lead generation and marketing campaigns.
• Drive SEO and LEO Performance
  • Implement technical and on-page SEO strategies, manage schema markup, improve page speed, and optimize for local discoverability to increase organic visibility and traffic.
• Lead Vendor and Partner Coordination
  
  
  • Oversee third-party vendors (e.g., Google Ads agencies, freelancers) and collaborate with in-house teams for design and execution support. Coordinate digital performance efforts through platforms like Salesforce, Google Tag Manager, Mailchimp, and automation tools such as Zapier or Airtable.
• Align Website, Content, and Social Strategies
  • Ensure consistency and reinforcement across digital channels by aligning website updates, content creation, and social media strategies with broader marketing and business goals.
• Define Success Metrics and Report Progress
  • Establish and communicate KPIs for SEO, web performance, content, and lead generation. Report regularly on progress and outcomes to leadership.

Job Requirements

• Minimum of 35 years of experience in web management and SEO, preferably in a performance-driven B2B environment
• Demonstrated expertise in Google Analytics 4, Google Search Console, and industry-standard SEO tools (e.g., Ahrefs, SEMrush, Moz, Screaming Frog)
• Strong understanding of technical SEO, local search optimization, schema markup, and page speed optimization
• Proven ability to improve site performance through funnel optimization and CRO (conversion rate optimization) techniques
• Experience managing websites built exclusively on Webflow, with the ability to independently update content and make structural changes.
• Comfortable interpreting data to drive strategic decisions and reporting on KPIs to leadership
• Experience collaborating with internal creative teams and external marketing vendors
• Experience creating and managing brand-aligned content for web and social media, including strategy, copywriting, and post scheduling
• Experience with marketing tools such as Salesforce, Google Tag Manager, and email marketing tools (Mailchimp or Constant Contact) is preferred
• Familiarity with automation tools like Zapier or Airtable is a plus
• Highly organized, self-motivated, and capable of working independently in a fast-paced remote environment
• Familiarity with the customs brokerage, logistics, or eCommerce industries is an asset
  
  

Compensation & Employment Type

• Employment Type: Full-Time
• Location: Remote
• Compensation: Competitive, commensurate with experience
• Benefits: Comprehensive health and wellness benefits plan, employer-supported retirement contributions, and flexible work arrangements
  
  

Why Join Us?

• Take ownership of digital strategy across three growing and innovative brands
• Join the Growth of a Cutting-Edge SaaS Product! Zipments stands at the forefront of innovation, fueled by substantial investments in technology, automation, and AI. We're not just envisioning modernizationwe're actively bringing it to life.
• Work at the intersection of trade tech, logistics, and SaaS in a space primed for disruption and growth
• Join a team that values autonomy, results, and forward-thinking strategies
• Contribute to meaningful projects with direct visibility into business outcomes
• Customs brokerage is a traditional and slow-moving industry, but were here to revolutionize it with cutting-edge solutions and forward-thinking strategies
• Enjoy the flexibility of working from home, empowering you to balance work and life effectively.
• Access a comprehensive group benefits plan and EAP that supports your well-being.
• Secure your financial future with employer-supported retirement contributions.
• Youll shape our brand voice across web and social, making a visible impact on how we show up digitally every day

Job Description

Salary:

TRANSFORM IDEAS INTO IMPACT AT ELITE DIGITAL

Imagine being part of a visionary team where your contributions directly shape the digital landscape and drive tangible business success. At Elite Digital, we don't just adapt to digital trendswe spearhead them. Join our group of forward-thinkers and industry leaders as we deliver groundbreaking digital marketing solutions across diverse sectors. Elite Digital is the perfect place for those eager to challenge the status quo and experience meaningful professional development. Here, innovation meets impact in a supportive atmosphere that nurtures creativity and fosters collaboration. Step into a role where you can truly make a difference and supercharge your skills with Elite Digital.

JOB SUMMARY
We are looking for an experienced, enthusiastic, relationship and task focused individual who can help support our vast array of clients and industries with drive, humour, responsibility, accountability and enthusiasm! The Account Manager is responsible for developing and managing client relationships by maintaining client expectations and ensuring the timely and successful delivery of digital projects according to clients needs and objectives. This role also involves working with some of our CPG brands to manage and execute contest microsite programs.

KEY RESPONSIBILITIES

• Serve as the lead point of contact for all client account management matters for assigned accounts
• Build and maintain strong, long lasting client relationships
• Develop trusted advisor relationships with key accounts, customer stakeholders and executives, providing customer service and marketing consultation
• Create and deliver marketing strategy, documentation and help develop RFPs for existing and new clients
• Work with Project Managers and internal teams to ensure the timely and successful delivery of solutions according to customer needs and objectives
• Monitor and communicate daily/monthly/quarterly changes in scope throughout project lifespan to client(s) and internal teams in a timely fashion
• Work with internal teams to forecast, track and communicate to the client the key account metrics
• Negotiate contracts and close agreements to maximize profits
• Develop new business with existing clients and/or identify areas of improvement
• Prepare reports on account status to internal stakeholders
• Assist with monitoring all contest emails for assigned contest accounts; responding to all questions or inquiries in a timely manner
• Work with the Account Supervisor and Coordinator to ensure the winner verification process and contest fulfilment for assigned contest accounts runs smoothly, on time and on budget
• Be organized (ex. creating trackers) and have excellent time management skills
• Create status reports for clients with tight deadlines (typically sent on a bi-weekly basis/date set by client)
• Periodically monitor client/contest websites to ensure user flow is working and communicate if maintenance is required to upkeep the website
• Assist with the setup and monitoring of tasks for other departments that relate to contest development, design and analytics

EDUCATION & TRAINING

• Post Secondary Degree or Certificate in Digital Marketing, Business Administration, Marketing Management, Communications or related field

EXPERIENCE, SKILLS & COMPETENCIES

• Proven work experience in, DigitalMarketing and/or Marketing , as an Account Manager, Key Account Manager, Sales Account Manager or relevant role
• Must have at least 2-3 years of experience in a Customer Service position
• Must have at least 2-3 years of experience in Digital Marketing, Social Media, CRM, Branding, Content Marketing, Marketing Strategy, Customer Service, Strategic Planning
• Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organization, including executive.
• Must have at least 2 years of experience working in an Agency setting
• Prior experience delivering client-focused solutions to customer needs
• Must have strong time management, organizational and analytical skills
• Ability to foresee risks and generate mitigation plans with the appropriate stakeholders
• Must have strong communication skills (written and verbal)
• Ability to work in a multi-functional team environment with rapidly changing priorities
• Familiarity with project management tools such as Clickup, Harvest and Slack
• Proven focus on attention to detail

BENEFITS

• Hybrid Work Model: Primarily remote with in-office days once a week.
• Fun Office Environment: Our workspace is designed for enjoyment and collaboration, featuring games like pool, table tennis, and foosball. Relax or brainstorm in themed meeting spaces, including a grassy park area with hammocks, creating a comfortable and enjoyable atmosphere to enhance creativity and productivity.
• Comprehensive Health & Wellness Plan: Includes a Health Spend Account, Employee Assistance Program, and Travel Insurance.
• Flexible Health Day Policy: Prioritizing your physical and mental health wellness
• Home Office Subsidy: Financial support to enhance your remote work setup.
• Flexible Hours: Designed to enhance work-life balance, acknowledging the importance of how personal satisfaction enhances overall job fulfillment.
• Monthly Catered Lunches: Enjoy company-wide gatherings with lunch provided.
• Holiday Time Off: Over and above paid vacation, Elite sponsors time off over the winter holidays to relax and recharge.
• Social Events: Engage in both virtual and in-person company events to stay connected and foster meaningful relationships.

COMMITMENT TO INCLUSION

We are dedicated to fostering a diverse and inclusive workplace. We encourage applications from all qualified individuals and offer accommodations throughout our recruitment process.

Join our vibrant team and thrive in a flexible, supportive environment that values your well-being and professional growth!

Job Description

Description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

We are currently seeking a Senior Manager to join our Digital Marketing team. In this role, the successful candidate will report into the Associate Director, Digital Marketing and will work within the marketing group to develop and manage integrated digital marketing initiatives across the CI Financial organization. This includes providing strategic support and reporting on projects related to the website, webinar, video, blog, email, social, and paid media tactics.

WHAT YOU WILL DO

• Plan, develop, and execute omni-channel campaigns across multiple CI Financial LOBs in collaboration with marketing partners in support of business goals and objectives: Increase sales, generate and nurture leads, and client engagement and acquisition.
• Manage a dynamic team of marketing professionals responsible for executing deliverables from conception to completion.
• Collaborate with various internal business units and external vendors to ensure the successful implementation of strategic initiatives.
• Draft, review, and edit communications. Proof French translations for consistency and accuracy.
• Champion website refreshes using industry best practices to enhance brand perception and improve user experience.
• Review project/campaign performance reports based on established KPIs and benchmarks.
• Provide valuable, actionable insights, as well as strategy optimizations based on findings, best practices, and competitor research.

WHAT YOU WILL BRING

• Three to five years of experience in digital marketing preferably within financial services.
• University/College degree in marketing, communications or related field.
• Working proficiency in French preferred.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel).
• Experience managing a team of digital marketing professionals.
• Excellent project management, collaboration, and communication skills.
• Ability to connect the dots and envision ‘big picture’.
• Ability to handle multiple projects while making decisions about key priorities.
• Success in managing the delivery of complex campaigns in fast-paced environments.
• A strong understanding of the media landscape and major trends in the industry.

WHAT WE OFFER

• Modern HQ location within walking distance from Union Station
• Training Reimbursement
• Paid Professional Designations
• Employee Share Purchase Program (ESPP)
• Corporate Discount Program
• Enhanced Group Benefits
• Parental Leave Top–Up Program
• Fitness Membership Discounts
• Paid Volunteer Days

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further. Please submit your resume in confidence by clicking “Apply”. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at , or call ext. 4747.

Find Your Limitless with Reliance
By joining Reliance as a Director, Digital Marketing & E-commerce , you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!
The Director Digital Marketing & E-commerce is responsible for delivering Leads, Revenue growth and Technology enhancements across all lines of business including heating & cooling (HVAC), water heaters, water purification, plumbing, electrical, smart home and EV chargers. We are looking for a self-starter leader with a passion to engage consumers and an ability to create initiatives that drive growth through new technologies and competitive online offerings. The Director leads a team of 8 and owns the relationships with Website agency, SEO agency, Hosting provider, Salesforce and Lifecycle marketing agency. Collaboration with Product Management, Strategy, Marketing Communications, Call Center and Sales teams is a key aspect of the role. The selected candidate will play a key role in transforming the company by leading the creation of a new sales channel: E-commerce.
What will you do?
Lead a high-performance team of 8 direct reports across Content and Organic social, SEO, Websites development and analytics, Online promotional content, E-commerce and Lifecycle marketing.
Create leading edge analytics and a culture of experimentation deriving insights and actions that result in improved leads conversion and Revenue.
Drive Growth through effective customer journeys, continuous A/B testing and relevant in the moment online promotions.
Launch and manage E-commerce
Explore the creation of an App as a new product or service
Be the marketing key contact in the development and launch of new CRM
What do you bring?
Postsecondary education in Business or Marketing and equivalent work experience
Minimum 10 years of experience in a marketing management capacity within a customer driven business.
Expertise in SEO, SEM, Digital Design, Lifecycle Marketing and Web Development
Understanding of digital infrastructure across Website, MarTech applications, and CRM
Experience managing websites designed for lead generations
Good balance between creative & analytics skillset. Right brain and left-brain balance
Commercially oriented, digitally savvy
Persuasive communication skills (articulate, confident)
Highly analytical – A strong critical thinker and problem solver. Can translate data insights into actionable strategies that drive a direct business benefit
Excellent project and priorities management skills
Passionate, energetic and adaptable
Experience leading a team, driving collaboration, and influencing without authority
Ability to adapt to a dynamic environment, agile mindset and approach
Able to work in a fast-paced environment.
Nice to Have(s)
P&L management – either owned it or has knowledge of
E-commerce experience
Why Reliance?
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.
Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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