311 Digital Product jobs in Canada

Job Description

Salary:

Come join Home Trust Company as a Digital Product Managerin our Depositsteam!

Home Trust Company has developed a track record of success as Canadas leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people. Home Trust is a private company.

FIRST THING WHAT YOU NEED TO SUCCEED?

We are looking for individuals who are dedicated, passionate, and driven to execute with excellence!

WE CARE ABOUT OUR EMPLOYEES WELL-BEING, WHAT WE OFFER:

• Base salary, with yearly incentive performance bonus

• Three (3) weeks of vacation, an additional six (6) flex days (sick or personal) in addition to statutory holidays

• Comprehensive benefit packages, offered through Manulife

• Group Retirement Savings Plan (GRSP) up to 8% contribution program & employer match

• $1000 Employee Referral Program

• Employee Discounts; phone plans, gym membership, Toronto Bike Share and many retailer discounts offered through WorkPerks

• Education Assistance program

ABOUT THE ROLE:

Home Trust is looking for a dynamic Digital Product Manager to shape the delivery and growth ofdigital banking. Reporting to the Director, Digital Banking and Strategy, this is a key role responsible for executing self-serve digital capabilities and evolving the digital banking platform based on dynamic customer and business needs.

The successful candidate will be a strategic and innovative, digitally oriented professional with a proven track record of executing and evolving digital product roadmap. They will look at digitalization not as a function but rather as a business enabler and value creator to the greater organization. They will prioritize user and customer experience, ensuring that our digital offerings are not only functional but also intuitive and highly rated.

In addition:

• Shape digital product roadmap and execution of digital initiatives focused on self-service, onboarding, and other critical customer journeys within digital banking
• Prioritize features collaboratively with design/development teams to constantly evolve the roadmap aligning with business goals.
• Champion seamless, intuitive, scalable and secure digital-first capabilities that improve digital adoption, conversion, and engagement.
• Apply agile practices and design thinking to accelerate delivery and iteration.
• Ensure all digital initiatives meet enterprise standards for security, accessibility, privacy, and compliance.
• Create and manage leadership reporting, risk logs, planning timelines, and readiness materials for feature and capability planning and launches.
• Partner with business, tech, marketing, data, and frontline teams to align initiatives with customer needs and business goals.
• Leverage analytics and behavioral data to constantly enrich and optimize digital customer experiences and track KPIs (e.g., digital adoption, NPS, conversion).
• Surface and execute forward-looking strategies to scale channel capabilities and accelerate digital growth
• Stay on top of the incidents to uncover pain points, gather feedback, and surface new opportunities for process and capabilities excellence.
• Explore new technologies and digital trends (e.g. Open Banking, AI-driven use cases) to enhance customer experience.
  

WHAT WE REQUIRE:

• Authorized to work in Canada

• Great communication skills

• Post-secondary degree or diploma, preferably in business management, finance, or related field (university an asset)
• 7+ years of experience building consumer facing digital products within the financial services ecosystem or fintech

• Proven track record of successful digital product launches
• Experience in end to end product life cycle from conceptualization to delivery
• Strong understanding of digital trends
• Customer-centric mindset with a passion for deliveringexceptional digital experiences
• Strategic thinker with strong analytical and problem-solving abilities
• Proven ability to collaborate with internal and external

PREREQUISITE: Maintain a positive supportive attitude, help to maintain an inclusive and supportive company culture!

Follow us on LinkedIn: Home Trust Company: My Company | LinkedIn

Digital Product Manager

Calgary, AB (Hybrid)

For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000 offices and online through our remote tax expert and DIY tax software.

Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and inspire confidence in our clients and communities. We know that the ability to deliver outstanding client service starts with having the best talent on our team, and if you want to be part of our success story then we want to hear from you!

The Opportunity:

We are looking for a Digital Product Manager, to join our fast-paced and dynamic Product and Services team. This position will lead our Remote Tax Expert, Client Spark, Peace of Mind, and related products.

Under the leadership of the Director, you will translate business strategy, customer needs and user requirements into product roadmaps, including detailed business requirements, to deliver exceptional customer value and meet our business goals. You will identify gaps, break down complex problems, and help manage the development process. If you are passionate, energetic, and jazzed about continuously improving products and services that will delight users, we are looking for you.

In this position you will collaborate with people in a variety of roles, including user experience designers, tax analysts, developers, quality assurance analysts, content writers & internal business teams.

In this position you will deliver exceptional value to our customers by collaborating with people in a variety of roles, including user experience designers, tax analysts, developers, quality assurance analysts and content writers.

This position is based in Calgary and offers a hybrid work schedule, with 3 days per week in-office.

Key Areas of Responsibility:

• Establish and optimize go-to-market packaging and features of our Employee portals available in the physical office and for remote Tax Experts.
• Define OKRs and build solutions to grow revenue, margin, and customers.
• Champion internal and external customer experience testing.
• Prioritize features and sequence development to ensure digital products and services are delivered on time, on budget, and are compliant with government regulations.
• Define and manage user stories and business requirements.
• Maintain product backlog and work with the business to prioritize based on business/user need.
• Participate in the daily scrums, sprint planning, sprint reviews and retrospectives meetings.
• Utilize expertise of tax experts, user experience designers, and content writers to manage digital product and services lifecycle.
• Support marketing team with articulating the value proposition and key internal and external messages.
• Document and maintain a thorough understanding of the competitive landscape.

Key Qualifications:

• Business or Engineering Bachelor’s degree or combination of equivalent experience.
• 3 to 5 years of product management experience, including experience leading medium to large sized initiatives that involve significant business and/or technology change.
• Understanding and application of agile user-centered design values, principles, and practices.
• Innovative and creative with the ability to identify and develop business opportunities.
• Experience leading teams in a matrix management environment.
• Demonstrated record of establishing priorities and meeting deadlines.
• Ability to make quick, timely decisions.
• Ability to be an effective leader in a fast-paced pressure environment.

Do you have a passion for CRM and process improvement, along with the skills and qualifications required for this GREAT opportunity?

Do you have a passion for driving business initiatives, along with the skills and qualifications required for this GREAT opportunity? If so, we invite you to send your resume to , including the position title in the subject line.

We encourage all interested individuals to apply. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Proof of legal authorization to work in Canada will be required as part of the recruitment process. Only those candidates selected for an interview will be contacted.

H&R Block fosters a workplace in which individual differences are recognized, appreciated, and respected. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Digital Product Manager

Calgary, AB (Hybrid)

For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000 offices and online through our remote tax expert and DIY tax software.

Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and inspire confidence in our clients and communities. We know that the ability to deliver outstanding client service starts with having the best talent on our team, and if you want to be part of our success story then we want to hear from you!

The Opportunity:

We are looking for a Digital Product Manager, to join our fast-paced and dynamic Product and Services team. This position will lead our Remote Tax Expert, Client Spark, Peace of Mind, and related products.

Under the leadership of the Director, you will translate business strategy, customer needs and user requirements into product roadmaps, including detailed business requirements, to deliver exceptional customer value and meet our business goals. You will identify gaps, break down complex problems, and help manage the development process. If you are passionate, energetic, and jazzed about continuously improving products and services that will delight users, we are looking for you.

In this position you will collaborate with people in a variety of roles, including user experience designers, tax analysts, developers, quality assurance analysts, content writers & internal business teams.

In this position you will deliver exceptional value to our customers by collaborating with people in a variety of roles, including user experience designers, tax analysts, developers, quality assurance analysts and content writers.

This position is based in Calgary and offers a hybrid work schedule, with 3 days per week in-office.

Key Areas of Responsibility:

• Establish and optimize go-to-market packaging and features of our Employee portals available in the physical office and for remote Tax Experts.
• Define OKRs and build solutions to grow revenue, margin, and customers.
• Champion internal and external customer experience testing.
• Prioritize features and sequence development to ensure digital products and services are delivered on time, on budget, and are compliant with government regulations.
• Define and manage user stories and business requirements.
• Maintain product backlog and work with the business to prioritize based on business/user need.
• Participate in the daily scrums, sprint planning, sprint reviews and retrospectives meetings.
• Utilize expertise of tax experts, user experience designers, and content writers to manage digital product and services lifecycle.
• Support marketing team with articulating the value proposition and key internal and external messages.
• Document and maintain a thorough understanding of the competitive landscape.

Key Qualifications:

• Business or Engineering Bachelor’s degree or combination of equivalent experience.
• 3 to 5 years of product management experience, including experience leading medium to large sized initiatives that involve significant business and/or technology change.
• Understanding and application of agile user-centered design values, principles, and practices.
• Innovative and creative with the ability to identify and develop business opportunities.
• Experience leading teams in a matrix management environment.
• Demonstrated record of establishing priorities and meeting deadlines.
• Ability to make quick, timely decisions.
• Ability to be an effective leader in a fast-paced pressure environment.

Do you have a passion for CRM and process improvement, along with the skills and qualifications required for this GREAT opportunity?

Do you have a passion for driving business initiatives, along with the skills and qualifications required for this GREAT opportunity? If so, we invite you to send your resume to , including the position title in the subject line.

We encourage all interested individuals to apply. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Proof of legal authorization to work in Canada will be required as part of the recruitment process. Only those candidates selected for an interview will be contacted.

H&R Block fosters a workplace in which individual differences are recognized, appreciated, and respected. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Job Description

Top 50 Best Workplaces™ 2024

Digital Product Coordinator - Hybrid Remote

Reports to: E-Commerce Marketing Manager

Annual Salary: $50,000 to $55,000 based on experience

Location: Vancouver, BC

COBS Bread is looking for an organized and proactive Digital Product Coordinator to help drive growth and optimize online operations for our bakery partners across Canada and the USA. This role will focus on enhancing third-party delivery capabilities, eCommerce and loyalty program increasing order volumes, and improving customer experiences on digital platforms. You’ll work collaboratively with Marketing, IT, Operations, and third-party delivery partners to seamlessly execute our digital roadmap - including delivery enhancements and loyalty offers designed to drive repeat purchases and strengthen customer engagement across all channels.

What you will be responsible for:

Delivery & Click & Collect Platform Administration

• Coordinate menu updates and item availability across Uber Eats, DoorDash, and Skip.

• Assist in onboarding new bakeries to delivery and click & collect platforms.

• Partner with Operations to resolve bakery-level platform issues and questions.

Loyalty Program Support

• Set up and maintain regional and national loyalty offers within internal tools and vendor platforms.

• Maintain the internal loyalty calendar and assist with internal communications and rollout plans.

• Document new loyalty processes and support training material development.

Reporting & Insights

• Aggregate and organize delivery, loyalty, and eCommerce performance data.

• Create summary briefs and slides to support marketing initiatives and performance reviews.

• Flag insights and anomalies for further investigation by strategy or analytics teams.

Digital Platform Support

• Provide admin support for website updates (Shopify & WordPress), loyalty landing pages, and in-app content.

• Assist with asset uploads, product details, and seasonal campaign content.

• Support internal communication and documentation related to click & collect launches.

Franchisee & Customer Support

• Field franchisee questions related to delivery, ecommerce, and loyalty tools; escalate technical issues as needed.

• Track and organize feedback to support platform improvements and cross-team visibility.

Team Coordination & Communication

• Help manage shared project timelines and documentation between Marketing, IT, and Ops.

• Ensure internal task tracking (e.g., Azure DevOps) is up to date and aligned across teams.

Team Coordination & Communication

• Update and manage product listings, bakery information, and loyalty offers within WordPress and Shopify CMS platforms.

• Understand the fundamentals of digital product and content management within CMS systems, including data hierarchy, tagging, and basic HTML for formatting.

• Ensure product updates align with mobile-first, SEO, and accessibility best practices.

• Work with marketing and operations teams to ensure accurate, consistent, and on-brand product presentation across digital platforms.

Requirements

What you bring to the table:

• Minimum of 2 years in e-commerce, digital product, loyalty administration, or delivery management, preferably in a multi-location retail or food service environment.

• Bachelor's degree in business administration, computer science, marketing, communications, or equivalent combination of work experience and college diploma acceptable.
• Developed critical thinking skills and a keen eye for data literacy.

• Strong expertise in third-party delivery platforms (e.g., Uber Eats, DoorDash) and digital customer engagement tools.

• Experience working with loyalty platforms, data entry, and Shopify or WordPress.

• Proficient in data analysis, with experience using spreadsheets and/or data visualization tools.

• Highly organized with exceptional attention to detail, capable of managing multiple projects and adapting to changing priorities.

• Familiarity with POS and order integration systems is an asset.

• Competency with Microsoft suite of products. (Excel, Azure Devops, PowerPoint, Word, Outlook)

• Data literate and a fast learner.

• High degree of autonomy and ability to work independently.
• Excellent verbal and written communication skills to collaborate with teams and franchisees.

• Proven ability to work effectively with cross-functional teams to achieve shared objectives.

Benefits

What’s in it for you:

Not only do we have fresh COBS Bread product delivered daily to our Vancouver Support Office, we offer some pretty sweet perks too!

• Flexible work arrangements with a combination of working in the Vancouver Support Office and remotely

• Competitive salary, bonus, and vacation plan

• A great Extended Health & Dental Benefit, Group RRSP Matching, and Health and Lifestyle spending account

• Paid sick and personal leave days

• Paid day for community service and volunteer time

• An open, ‘continuous-learning’ environment where professional development and career progression is encouraged

• Work within a dynamic, driven, high-achieving, close-knit and fun-loving team

• High level of autonomy and responsibility

• Complimentary self-serve kitchen of fresh produce, deli meats and of course, COBS Bread and treats!

We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted.

We are an equal opportunity employer and value diversity at our company.

About COBS Bread

With over 170 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service.

COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Job Description

Company Description

Who we are:

At RCL - Reitmans (Canada) Limited, we live and breathe fashion and customer experience every day. We believe that fashion is about more than just style — it's about empowering our customers with the confidence to shine when it matters most.

Whether through bold ideas at the design table or seamless experiences in our stores and digital channels, our goal is to create unforgettable moments. With a strong portfolio of brands and a passionate, creative team, we constantly reimagine what’s possible in fashion retail.

About the Customer Engagement and Loyalty Team

At RCL, the Customer Engagement & Loyalty team designs and builds stronger, lasting relationships with our customers across our three brands – Reitmans, RW&CO, and PENN.

Our mission is to connect brand creativity with data-driven precision, orchestrating seamless, meaningful, omnichannel, and personalized fashion experiences that make every customer feel recognized and valued. By doing so, we increase CLTV and inspire brand advocacy.

The Opportunity

As Digital Product Manager, Customer Engagement, you will shape the future of how RCL connects with customers. Reporting to the Director, Customer Engagement & Loyalty, you will own the lifecycle and evolution of customer engagement products, including loyalty platforms, CRM tools, and journey orchestration solutions.

You will turn strategy into scalable product roadmaps, ensuring technology investments deliver measurable business value. Leading a team of product owners and managing external partners, you’ll enable cross-functional delivery across Digital, Customer Activation, Marketing, and IT for all RCL brands.

What You’ll Do

Planning & Strategy

• Translate engagement strategy into product roadmaps that drive customer growth across the lifecycle.
• Lead customer journey mapping and prioritize lifecycle communications.
• Define and prioritize features based on business needs, customer impact, and ROI.

Execution & Delivery

• Partner with IT and vendors to deliver solutions on time and on budget.
• Track and share product performance with stakeholders.
• Oversee change management, training, and adoption for internal users.

Stakeholder & Team Leadership

• Communicate product vision, roadmap, and priorities across RCL.
• Manage and mentor a team of product owners to deliver results.

Innovation & Continuous Improvement

• Stay ahead of technology and market trends to evolve engagement products.
• Drive test-and-learn initiatives to boost engagement and retention.

What You Bring

• Univserty degree in related fields of study
• 8+ years in product management, product ownership, or lifecycle marketing, with direct CRM and loyalty platform experience.
• 3+ years leading teams and managing complex product roadmaps.
• Strong financial acumen, with experience building business cases and measuring ROI.
• Proficiency in agile methodologies, marketing automation tools (e.g., Salesforce Marketing Cloud, Braze, Klaviyo), and analytics (SQL, GA4, MicroStrategy).
• Solid knowledge of data privacy compliance (CASL) and experience managing external vendors.
• Bilingualism and excellent collaboration and communication skills.
• Experience in fashion, retail, or e-commerce are strong assets.

What Sets Us Apart:

• Ultimate flexibility: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
• Well-being first: Access a comprehensive benefits program designed to take care of you.
• Flexible time off: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.
• Exclusive discounts: Enjoy 50% off regular-priced items from Penningtons, Reitmans, and RW&CO.
• Referral rewards: Refer friends and earn a bonus for helping us grow our talented team.
• Growth opportunities: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.

Total rewards are aligned with your employment status, offering different perks depending on whether you're full-time, part-time, or under contract.

If this inspires you…let’s talk. Send us your resume today! 

By the way, did you know that RCL - Reitmans (Canada) Limited has several hundreds of stores all across Canada and three fashion apparel banners? Get ready to join the Canadian fashion retail icon, with a great success story where you can have a voice and make a real difference. 

There are many ways to wear a career at RCL! #ReadytoRCL 

Reitmans (Canada) Limited is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and  contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for providing an accessible candidate experience.  

We thank all applicants. Only selected candidates will be contacted.

#LI-Hybrid

#LI-HV1