93 Digital Products jobs in Canada
Vice President, Customer Management & Engagement (Digital Products)
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Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy ! At goeasy , our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures , Canada’s Top Growing Companies , and the TSX30 , highlighting us as one of the top performers on the TSX . We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome , easyfinancial , and LendCare . If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Role Overview:
At goeasy, we're on the lookout for a visionary leader to revolutionize our customer experience. As Vice President, Customer Management & Engagement (Digital Products) , you’ll drive the strategy for the entire customer journey, from lifecycle management to digital product development and customer experience. Your focus will be on building customer loyalty, driving satisfaction, and fueling sustainable growth through innovative solutions and actionable insights.
Leading dynamic teams across digital engagement platforms (mobile app, online tools) and customer lifecycle strategy, you'll oversee key CX initiatives such as Voice of Customer, NPS, and sentiment analysis. You'll also lead the development of a powerful customer segmentation strategy, delivering personalized, impactful experiences that make a real difference for our customers and the business.
In this senior leadership position, you will directly influence how millions of Canadians interact with the goeasy brand, turning every touchpoint into an opportunity for meaningful connection and lasting value.
Key ResponsibilitiesCustomer Lifecycle & Engagement Strategy
- Lead enterprise strategy to deepen customer relationships throughout the lifecycle
- Develop and scale customer segmentation and lifecycle strategies
- Integrate segmentation and LTV frameworks into marketing, product, and personalization
- Optimize journeys across onboarding, activation, engagement, and retention
- Drive engagement KPIs including adoption, usage, cross-sell, churn reduction, and loyalty
Digital Product Ownership
- Own strategy, roadmap, and performance for digital products (mobile app, online account tools)
- Deliver intuitive, high-impact digital experiences that support customer self-service and satisfaction
- Use analytics and VOC insights to drive continuous product enhancement and business growth
Customer Experience & Satisfaction
- Lead CX strategy across all customer channels
- Oversee CSAT, NPS, and VOC programs to capture and apply customer feedback
- Partner cross-functionally to embed insights into product design and service delivery
Portfolio Growth & Customer-Centric Strategy
- Drive usage, retention, and LTV through personalized, data-driven engagement
- Use segmentation and predictive analytics to align customer needs with business goals
- Ensure compliance and alignment with risk and financial frameworks
Leadership & Collaboration
- Lead cross-functional teams across lifecycle, CX, analytics, and digital product
- Influence enterprise strategy and customer investment decisions
- Foster a culture of innovation, accountability, and customer empathy
- Bachelor’s degree in Business, Marketing, or related field; MBA preferred
- 12+ years in customer management, digital product, lifecycle marketing, or transformation (preferably in financial services or consumer tech.
- Deep expertise in establishing measurement frameworks used to measure existing customer profitability; customer lifetime value (LTV)
- Deep expertise in digital product management including mobile app proficiency
- Proven track record of improving customer metrics and turning insights into strategic action.
- Strong leadership presence, communication skills, and ability to influence
- Highly data-driven with experience using analytics to drive change and optimize performance.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
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Digital marketing officer
Posted 17 days ago
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English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Work setting Responsibilities Tasks Supervision Experience and specialization Computer and technology knowledge Area of specialization Specialization/experience (business sales and services) Additional information Work conditions and physical capabilities Personal suitability Benefits Other benefitsDigital marketing specialist
Posted 17 days ago
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English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks Experience and specialization Computer and technology knowledge Additional information Security and safety Work conditions and physical capabilities Personal suitability Benefits Health benefits Other benefits Employment groupsThis employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Does not require Canadian work experience
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.
This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.
Digital marketing specialist
Posted 17 days ago
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English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks Benefits Health benefits Financial benefitsDigital marketing coordinator
Posted 17 days ago
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Job Description
English
Education- or equivalent experience
Work must be completed both in person and remotely.
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Benefits Health benefits Financial benefits Long term benefits Other benefitsDigital marketing coordinator
Posted 24 days ago
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Job Description
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Work setting Responsibilities Tasks Experience and specialization Computer and technology knowledgeDigital Marketing Manager
Posted today
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Job Description
- Position: Digital Marketing Manager
- Develop and implement comprehensive digital marketing strategies for clients, including but not limited to website optimization, email marketing, social media, and PPC advertising.
- Oversee the day-to-day management of digital marketing campaigns and track performance using various analytics tools.
- Collaborate with internal teams and clients to ensure cohesive and consistent brand messaging across all digital channels.
- Conduct market research and stay up-to-date with industry trends to identify new opportunities for growth.
- Manage and optimize client websites and landing pages to improve user experience and drive conversions.
- Create and manage email campaigns, including list management, A/B testing, and email design.
- Utilize social media platforms to engage with and grow an online community, as well as create and schedule social media content.
- Develop and execute paid search and display advertising campaigns to drive targeted traffic and leads.
- Analyze data and provide regular reports and insights to clients on campaign performance and ROI.
Qualifications:
- Bachelor's degree in Marketing, Communications, or a related field.
- Minimum of 3-5 years of experience in digital marketing, with a strong background in website optimization, email marketing, social media, and PPC advertising.
- Proven track record of developing and executing successful digital marketing strategies.
- Proficiency in Google Analytics, Google AdWords, and social media management tools.
- Strong analytical skills with the ability to use data to drive decision making.
- Excellent written and verbal communication skills.
- Strong project management skills and ability to handle multiple projects and priorities at once.
- Experience in managing a team and working collaboratively with cross-functional teams.
- Passion for staying up-to-date with industry trends and best practices in digital marketing.
At Gestalt Communications, we value creativity, innovation, and collaboration. We offer a competitive salary, benefits package, and a dynamic work environment where your ideas and contributions will be valued and encouraged. Join our team and be a part of making a difference in the way businesses communicate and connect with their audience.
If you have a passion for digital marketing and are excited about the opportunity to make a real impact, then we want to hear from you! Apply now and take your digital marketing career to the next level with Gestalt Communications.
Company: Gestalt Communications
Gestalt Communications is a global communication and branding agency that specializes in helping businesses of all sizes effectively communicate and connect with their target audience. We are seeking a highly motivated and experienced Digital Marketing Manager to join our fast-paced and dynamic team. This role will be responsible for driving the digital marketing strategy and execution for our clients' brands.
Key Responsibilities:
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Director, Digital Marketing
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At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.
Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.
“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”
How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - S upport, E xcellence, C ommunication, T eamwork, I ntegrity, G rowth and O penness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.
Job DescriptionWe’re looking for a forward-thinking, AI-savvy Digital Marketing Director to lead digital strategy for our Enterprise business, focused on organic growth, GEO (Generative Engine Optimization), content intelligence, and discoverability across AI and search platforms.
You’ll play a critical role in shaping how enterprise buyers discover our brand and engage across the funnel — from high-intent SEO to LLM-optimized content, from global site performance to signal-based visibility in generative engines like ChatGPT and SGE.
This is a strategic yet hands-on position, ideal for someone who thrives at the intersection of search, content, technical SEO, web optimization, and AI-driven growth experimentation.
This is a full-time position working in the hybrid model and at least 3 days a week from our Ottawa office.
Here are the core functions, responsibilities, and expectations for this role:
GEO & Enterprise Search Discovery
- Own and evolve our GEO (Generative Engine Optimization) strategy — maximizing brand visibility across AI search platforms like ChatGPT, Google SGE, Perplexity, and Claude.
- Optimize content and website structure for LLM discoverability, semantic depth, and AI citation relevance.
- Lead enterprise SEO programs, including keyword strategy, content clustering, internal linking, and schema enrichment.
- Guide the development of high-intent landing pages and knowledge assets based on search and AI prompt trends.
Enterprise Web Experience & Localization
- Manage digital performance of the enterprise website, with a focus on conversion, accessibility, and global optimization.
- Partner with Product Marketing and Regional Marketing to localize and scale key experiences across priority regions.
- Drive experiments to improve landing page performance (speed, UX, content depth) and align to buyer needs.
Content Marketing & Topical Authority
- Lead the enterprise content strategy for organic growth — collaborating with content, product marketing, and field to define themes, formats, and distribution tactics.
- Identify gaps in topical coverage, support the creation of AI-ready content, and expand our digital footprint through thought leadership, use cases, and search-aligned narratives.
- Help establish our brand as a trusted source in the eyes of AI engines and evaluators.
Performance Optimization & Digital Intelligence
- Define KPIs and reporting frameworks for organic performance, AI search visibility, and content engagement.
- Use tools like GA4, HubSpot, Salesforce, SEMRush, Ahrefs, and LLM-based prompt analysis to drive strategic decisions.
- Translate digital insights into actionable recommendations for GTM teams, aligning with enterprise pipeline objectives.
GTM Integration & Campaign Support
- Work cross-functionally with Product Marketing, Field, and Web to support enterprise GTM motions — including launches, narratives, and content hubs.
- Ensure our digital strategy supports pipeline goals, vertical plays, and strategic enterprise messaging across owned channels.
- Develop playbooks and feedback loops that make digital performance measurable and repeatable.
Other duties as assigned and related to the nature of this role and company initiatives.
QualificationsEducation:
- Bachelor's degree in Marketing and/or with related disciplines is strongly preferred. Advanced degrees and/or certifications are recommended.
Experience:
- Minimum of 7+ years of experience in digital marketing, ideally in B2B SaaS, cybersecurity, or infrastructure tech is required. The ideal candidate should have 7 to 12+ years of global digital marketing experience with experience partnering and supporting a global team.
Ideal Candidate Profiles, Talents, and Desired Qualifications:
- Proven success leading SEO, web optimization, and content performance programs.
- Strong understanding of GEO, LLM optimization, and how generative AI is reshaping buyer discovery.
- Experience with digital analytics tools like GA4, HubSpot, Salesforce, and Ahrefs.
- Deep curiosity and comfort with experimentation, structured content strategy, and signal-based marketing.
- Excellent communication and project management skills in a cross-functional, matrixed environment.
- Hard-working and resilient personality.
- A go getter who wants to grow and achieve great things.
Additional Information
Global team. Global reach. Global impact.
At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.