20 Digital Transformation jobs in Toronto

IT Project Manager (Digital Transformation and AI) Lead high-impact HR technology initiatives in the insurance industry with a focus on AI, digital transformation, and chatbot integration. This hybrid Toronto-based role offers long-term project stability, competitive compensation, and the opportunity to manage cross-functional programs using platforms like Workday, SAP SuccessFactors, and ServiceNow.What is in it for you: • Salaried: $80-85 per hour.• Incorporated Business Rate: $95-100 per hour.• 16-month contract.• Full-time position: 37.50 hours per week.• Hybrid work: 3 office days, from Tuesday to Thursday.• Opportunity to work in a dynamic and professional environment.• Join a passionate and inclusive team of professionals.Responsibilities: • Lead the delivery of HR IT transformation projects focused on AI, chatbot integration, and workforce technology platforms.• Manage end-to-end project life cycles from planning through execution and closure.• Oversee integration efforts with HRIS systems such as Workday, SAP SuccessFactors, or ServiceNow.• Collaborate closely with HR, IT, and business stakeholders to align project goals with organizational strategy.• Work with data teams to support skills taxonomy, data mapping, and data governance efforts.• Ensure effective vendor coordination and communication across cross-functional teams.• Monitor project risks, scope, and budget using both Agile and Waterfall methodologies.• Deliver stakeholder reporting and performance updates, ensuring alignment with project objectives.• Facilitate change leadership and engagement in workforce transformation programs.What you will need to succeed: • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field required.• PMP certification strongly preferred.• + 5 years of experience managing IT projects, specifically in HR digital transformation and AI-related initiatives.• Proven experience delivering chatbot and digital HR projects using platforms such as TechWolf, Eightfold, or Gloat.• Hands-on experience with HRIS systems integration (Workday, SAP SuccessFactors, ServiceNow).• Demonstrated ability to manage cross-functional programs involving HR, IT, and business units.• Experience collaborating with data teams on skills frameworks and governance structures.• Strong strategic thinking and ability to translate insights into actionable workforce planning.• Exceptional stakeholder management and communication skills.• Proficiency in Agile and Waterfall methodologies, with a solid track record in risk and budget management.Why Recruit Action? Recruit Action (agency permit: AP- ) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.# MFCJP

Job Description

Job Description

Reporting to the Senior Manager, Asset Management, this role is responsible for developing, maintaining & improving technical customer training programs, designing and leading customer-facing change management services, and leading customer success initiatives at PowerON. This role helps further prepare PowerON’s clients, such as transit agencies and fleet operators, to operate their fleets in a new environment centered around complex electrification infrastructure, including EV chargers, BESS, transformers, and smart grid systems. The specialist acts as a subject-matter expert, blending expertise in learning & development, instructional design, technical operations, and change management. The responsibilities include but are not limited to:

Training Development & Delivery

•   Lead training needs assessments for clients to identify skills gaps and learning objectives.

•   Design, train instructors and oversee delivery of tailored training programs, including “train-the-trainer” modules for technical infrastructure.

•   Develop and implement quizzes, evaluations, and other assessment tools to measure training effectiveness.

•   Establish onboarding, refresher, and continuous learning plans aligned with evolving technologies.

•   Maintain ownership of learning content in alignment with adult learning principles, industry standards, and operational requirements.

•   Propose recommendations on structuring a Learning & Development department within the company

Change Management

•   Develop and implement comprehensive change management approaches to assist client organizations and their stakeholders adopt PowerON’s solutions fully and effectively.

•   Create and execute stakeholder engagement and communication plans tailored to each customer’s organizational structure and culture.

•   Facilitate workshops and briefings for client staff, leadership, and partner contractors to ensure operational alignment.

•   Anticipate and address potential adoption barriers within client organizations and implement targeted interventions.

•   Establish, monitor, and report on client adoption metrics and success indicators.

Customer Success

•   Proactively monitor client service experience and identify improvement opportunities.

•   Conduct independent on-site observations to capture operational challenges and design solutions.

•   Develop and maintain customer success playbooks, service quality benchmarks, and feedback loops.

•   Lead implementation of process improvements to close identified service gaps and enhance operational performance.

•   Create dashboards and reports that demonstrate training ROI and customer success outcomes.

•   Other activities as required

Qualifications

•   Post-Secondary Degree in Education, Business or a related field (Master’s Degree is preferred)

•   5+ years of progressive experience in leading or building net-new Learning & Development, Change Management, or Customer Success initiatives.

•   Experience in utilities, transit, fleet, or critical infrastructure sectors is ideal.

•   Proven ability to independently design, deliver and evaluate technical learning & development programs.

•   Knowledge of adult learning principles, instructional design, and training evaluation methods.

•   Proficiency with Learning Management Systems and digital training tools.

•   Strong stakeholder engagement, facilitation, and communication skills.

•   Strong analytical ability to interpret feedback and operational data to operationalize and lead improvement programs.

•   Project management skills and experience independently managing multiple initiatives.

While all qualified candidates are invited to apply, we particularly welcome applications from women, persons with disabilities, First Nations, Métis and Inuit peoples, members of visible minorities, and 2SLGBTQ+ persons.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. PowerON will accommodate candidates under the AODA legislation in all aspects of the hiring process. Please notify us if accommodation is required.

**About the role**
In this role, you will work across Canada with a range of industries and technologies, to shape clients' change journeys that enable their transformation. You will be able to manage change journeys from end-to-end drawing upon our accelerators and methodologies with personality, precision, and predictability to help realize measurable, positive business outcomes.
As a part of our Canadian Strategic Advisory practice, the candidate for Advisory Senior Consultant - Technology Organization Change role will have experience leading, executing and delivering advisory services for business and technology transformation programs. This role will partner with our clients undergoing transformation to define and roll out organization change initiatives including:
+ change impact assessment
+ program and business stakeholder engagement
+ change and communication plan definition and execution
+ communication artifacts design, development, coordination, and deployment
+ change networks facilitation
+ coordination with multiple senior client executives and program team members to effectively roll out communication and change activities
**What you will do**
+ Our people are flexible, and the scope of your role will vary with each project, in line with the breadth and depth of your experience.
+ Our consultants are at the heart of delivering profitable outcomes in business and technology-oriented environments, working in a collaborative way with a broad range of clients to achieve their strategic goals.
+ You will work with leading clients within a range of industries to assist them in shaping, planning, and executing the change activities that will underpin the adoption & sustainability of the changes sought through their strategic transformation portfolios.
+ As a consultant, you will be expected to work with teams both in person & virtually who may be geographically spread across Canada, US and globally.
+ You will also be expected to become actively involved in future business development opportunities.
**What you will bring**
+ You will have organization change, consulting, and stakeholder management experience with a background in business or technology transformation.
+ You will be familiar with the latest trends relating to organization change, including adoption and sustaining change.
+ Additionally, you are skilled in managing and executing project plans while collaborating with cross-functional teams.
+ Minimum 3 years of experience in delivering organization change for digital / technology transformations
+ A Bachelor's degree or equivalent of 4-5 years of professional experience
+ Able to improvise and adapt to lead clients and teams through change and ambiguity
+ Able to work independently and at the same time be a team player with a "can-do" mentality who can think outside the box
+ Excellent communication skills; Excellent work planning and coordination skills; Relationship building capability with senior executives.
**WHY JOIN US? What makes Capgemini Strategic Advisory unique?**
You will be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work:
Show how single minds make for better teams: Work alongside fierce intellects who love to collaborate. Be comfortable outside your comfort zone: Self-stretchers thrive in our environment. Build momentum in your career: Make your role and your career what you want it to be. Stay true to who you are: Play to your strengths and bring your individuality. Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has real impact. Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged.
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion.
Get the future you want | is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
**Job:** _Programmer/Analyst_
**Organization:** _NA APPS CAN INDUSTRIES_
**Title:** _Senior Consultant, Organizational Change Management - Advisory_
**Location:** _CAN-ON-Mississauga_
**Requisition ID:** _ _

**About the Organization**
SMBIC Data and Regulatory Operations Group is a global team operating in over 20 countries, providing essential support to key business lines including Markets, Services, and Wealth Management. We provide an array of services to enable client lifecycle transactions; from relationship establishment, supporting the data demands surrounding instruments and delivering non-financial reporting to our regulators.
The Regulatory Operations Change Team, within SMBIC Data and Regulatory Operations, is responsible for the execution of regulatory change initiatives, including:
+ Implementation of new regulations and changes to existing regulations
+ Remediate issues noted by regulators and auditors
+ Build controls strategic framework
**Role Overview**
Regulatory Reporting Change Management Lead is a highly organized and experienced senior change manager to support the execution of Non-Financial Regulatory Reporting project portfolio. This role will be responsible for supporting the planning, and execution of change management activities related to both the implementation of new regulations and business-as-usual (BAU) remediation activities. The ideal candidate will have a solid understanding of regulatory reporting requirements, markets practices, and proven experience in running change initiatives in a fast-paced environment. This role is crucial for ensuring the firm's compliance with evolving regulations, minimizing regulatory risk, and maintaining a competitive edge in the global markets.
**Responsibilities**
+ **Support** the Change Management Lead in the direct management of multiple regulatory reporting projects, ensuring alignment with strategic objectives and regulatory requirements.
+ **Provide guidance and mentorship** to junior team members, fostering a collaborative and high-performance culture.
+ **Work closely** with business functions (e.g., Operations, Middle Office, Front Office, Technology, Compliance, Legal and Finance) to execute necessary policy, process, and technology change, ensuring buy-in and alignment across the organization.
+ **Liaise** with Business Execution and Transformation teams on topics relating to program oversight, risk monitoring, financial and administrative reporting, providing regular updates and insights on program progress to the Change Management Lead.
+ **Support** the governance of program / projects including facilitation of steering committee and working groups, ensuring effective decision-making and alignment on priorities.
+ **Identify** key project risks, whether stated or not, and escalate accordingly, mitigating potential delays and cost overruns.
+ **Ensure** that the delivery from the workstreams/projects meets requirements and is to the appropriate quality, on time and within budget, in accordance with the program plan and governance, minimizing regulatory penalties and reputational damage.
**Qualifications**
+ Minimum of 8 years of financial services experience, with a focus on global markets trading and investment banking operations.
+ Demonstrated knowledge of capital markets products, including cash securities, exchange-traded derivatives, and OTC derivative products.
+ Demonstrated knowledge of one or more non-financial regulatory reporting regulations - CFTC, SEC, CSA, CAT, EMIR, SFTR, MiFID II/MiFIR, etc.
+ Demonstrated experience in the successful implementation of projects, operational process change and improvement.
+ Experience in working with cross-functional teams including business management, middle office, compliance, legal and technology.
+ Experience in collecting, defining, and documenting business and technology requirements, test plans and other project management artifacts.
+ Experience in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting requirements. Strong consulting and stakeholder management skills and the ability to build and foster internal relationships
+ Knowledge and a technical understanding of securities processing including product, process and system knowledge.
+ Strong Microsoft Office skills; including Visio and Project
**Competencies**
+ **Execution/delivery focus** with a willingness to challenge the status-quo and drive continuous improvement in change management processes.
+ **Strong organizational and program management skills.** Flexibility to handle changing priorities proactively and manage multiple projects simultaneously.
+ **Excellent oral and written communication skills** and ability to facilitate discussions and present to stakeholders.
+ **Ability to lead planning sessions** challenging the status quo where appropriate and drive decision-making processes.
+ **Ability to work under pressure** and manage tight deadlines or unexpected changes in expectations or requirements.
+ **A strong knowledge of the techniques for planning, monitoring, and controlling programs and resources.**
+ **Ability to create and deliver presentations to management** , effectively communicating program status, risks, and opportunities.
+ **Ability to quickly grasp and master new concepts/requirements and related product/functional knowledge.**
+ **Ability to learn/understand some technical implications of system design.**
+ **Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.**
+ **Strong influencing and negotiation skills,** with the ability to build consensus and drive alignment across diverse stakeholder groups.
+ **Excellent analytical and problem-solving skills** , with the ability to identify root causes and develop effective solutions to complex challenges
**Education**
+ Bachelor's/University degree, Master's degree preferred
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**Job Family Group:**
Finance
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**Job Family:**
Regulatory Reporting
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**Time Type:**
Full time
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**Primary Location Full Time Salary Range:**
$120,800.00 - $170,800.00
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**Most Relevant Skills**
Business Acumen, Change Management, Communication, Data Analysis, Financial Acumen, Internal Controls, Issue Management, Problem Solving, Regulatory Reporting.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Audit
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**KEY ACCOUNTABILITIES**
**CUSTOMER**
+ Contribute to the strategic direction of the audit function and play a key role in the development and implementation of programs
+ Plan, lead / manage and/or oversee audit activities requiring alignment across multiple areas, and ensure audits are executed and completed in accordance with established standards and within prescribed parameters
+ Oversee/lead audits and/or execute the follow-up of findings arising from internal audits and regulatory reviews in accordance with policy
+ Oversee/lead the ongoing audit communications and/or the reporting process with the client, senior management and external auditors for specific and/or overall Audit area
+ Provide direction and/or input to complex, wide ranging audit initiatives as a subject matter expert and where necessary participate in identifying, designing and testing solutions and supporting the implementation
+ Lead / manage the integrated implementation of policies / processes / procedures / changes across multiple functional areas
+ Act as the audit lead or audit advisor to management and respective teams for area of specialization. Report on emerging trends, identifying issues and opportunities and recommending action to senior management
+ Facilitate key discussions and provide thought leadership to executive audience
**SHAREHOLDER**
+ Adhere to internal policies / procedures, enterprise frameworks and methodologies and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying control weaknesses/failures, potential opportunities to improve operational efficiencies for their business area
+ Actively manage relationships with business lines/ corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
+ Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
+ Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required
+ Maintain a culture of risk management and control, supported by effective processes and sound infrastructure in alignment with risk appetite
+ Participate in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
**EMPLOYEE / TEAM**
+ Provides thought leadership and/or industry knowledge for own area of expertise
+ Encourage a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
+ Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
+ Participate in knowledge transfer within the team and business units
+ Contribute to the overall performance management process by providing coaching and input into team members' assessment on assigned audits
**BREADTH & DEPTH**
+ Work autonomously and accountable for acting as a lead within a specialized audit practice area and may provide work direction to others
+ Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
+ May lead and/or provide supervisory oversight to complex audits and ensure completion.
+ Advanced knowledge of external competition, industry and/or market trends in relation to own function / business
+ Scope of role may have enterprise impact
+ Undertake and complete a variety of complex audit projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
+ May oversee and/or independently perform concurrent multiple audits and related tasks from end to end
+ Ability to process and handle confidential information with discretion
+ Generally reports to a Senior Audit Group Manager or executive role
**EXPERIENCE & EDUCATION**
+ Undergraduate degree required
+ 7+ years of relevant experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.