17 Dining Room Server jobs in Canada

Job Description

Job Description

The Care Group (“TCG”) offers high quality complex care services to residents in 8 homes throughout the Lower Mainland and Vancouver Island.
Our Values:  We believe our residents deserve excellence in care and we strive to achieve this by working as a team towards our common goal – a happy and healthy resident.
THE OPPORTUNITY
We are looking for Dining Room Server to join our The Gardens team in Qualicum Beach, B.C.
Wage:  $22.51
Benefits:  in accordance with union collective agreement
Shifts: 11:15 to 19:15 - casual position
Responsibilities:

• Responsible for all aspects of service in the dining room, lounges, and tray delivery to and pick up from suites. Service includes lunch and dinner, teas, special events and room service etc. through table/tray presentation; delivery and pick up of trays from resident suites; preparation and service of food, beverages, and accompaniments
• Assist with the preparation and presentation of food under the direction of cook or designate
• Carries out general cleaning duties and routines, including clean up and setting of tables and the cleaning of the preparation and service areas; scrapes and stacks/racks dishes and when required returns them to storage.
• Practices and maintains established standards for proper cleanliness and sanitation required by the Health Department.
• Establishes and maintains an atmosphere conducive to pleasant dining by creating an environment which maintains the happiness, self-respect, general dignity and physical safety of each tenant.
• Promotes and maintains positive communication and relationships among staff, tenants and the public.

Qualifications

• Grade 10 or equivalent
• “Food Safe” certificate
• “Serving it Right” certificate preferred
• 1-2 years' experience in a dining room environment

SKILLS AND ABILITIES:

• Ability to demonstrate tact, diplomacy, empathy and patience when working with staff and tenants.
• A good command of the English language, both oral and written skills.
• Ability to take direction and learn procedures.
• Ability to work independently and/or as a member of a team.
• Ability to multi-task, but complete duties in a timely fashion
• Willing to be an active team member in the workplace i e.: union meetings, Occupational Health and Safety, Infection Control.
• Proof of COVID Vaccination

About us:
Retirement Living in Qualicum Beach includes independent, assisted living and residential care. The Gardens at Qualicum Beach is retirement living the picturesque beauty of Qualicum Beach, surrounded by colourful gardens, a lagoon and in the heart of town with shopping, golfing, dining and beaches nearby. As a premier residence, we provide three levels of care for seniors of all walks of life, from independent living to complex care. We are dedicated to our “resident-focused” philosophy, and we strive to make you feel at home. With our personalized care and support, we have created a loving a caring environment for all who enter through our doors.
#chsj
 

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Job Description

Job Description

The Dining Room Server is responsible for ensuring food is served in a courteous and efficient manner, following proper food handling practices.

Servers are team players, with a passion for delivering an outstanding dining experience. They offer exceptional service and support, have an empathetic and respectful approach, and a customer-focused mindset. They take pride in their work and ensure residents' needs are being met.

Food Service:
Serve meals in a courteous and efficient manner, providing exemplary customer service.
Maintain knowledge of the menu, dietary restrictions, and available items.
Strictly adhere to food and safety standards.
Follow correct serving techniques for all types of food and beverage on the menu.
Listen to and solicit resident feedback regarding their dining experience.
Ensure serving areas, dining room, dishes, floors, etc. are cleaned and set to specific standards.

Ideal for students looking for evening, weekends, holidays.

Job Description

Job Description

Now Hiring: Full-Time Dining Room Server
Location: Cherish at Central Park – Langford, BC
Job Type: Full-Time

Join our hospitality team at Cherish at Central Park and help create a warm, respectful dining experience for our senior residents.

Key Responsibilities:

• Greet and serve residents with kindness and professionalism.
• Take meal orders and deliver food and beverages promptly.
• Clear and reset tables; support cleanliness in the dining area.
• Assist with special events and themed meals.
• Communicate resident needs and feedback to the kitchen.
  
  

Requirements:

• Previous food service or hospitality experience preferred.
• Strong communication skills and a resident-first attitude.
• Able to stand for long periods and lift up to 40 lbs.
• Reliable, team-oriented, and committed to exceptional service.
• Level 1 Food Safe Certification (Completed in the last 12 months).
  
  

Why Work With Us?

Cherish at Central Park is more than a workplace—it's a community built on respect, joy, and meaningful relationships. As part of our hospitality team, you’ll have the opportunity to make a difference in the lives of seniors every day. We offer a supportive team environment, and training to help you grow.

Salary:

• $18.75-$20.00 per hour.
• Comprehensive Benefits.

**Please note: This is a dining room in a seniors retirement community and not a restaurant, you will not receive tips in this position.**

Apply today to join a place where mealtime means connection and care.

Job Description

Job Description

Salary:

About the Role:

At The Dunfield Retirement Residence, we are a luxurious community in the Heart of Toronto committed to our residents care, happiness, and well-being.

As a Server at The Dunfield, you will be the face of our dining service, providing the highest level of service to our residents and their guests, ensuring each meal is a delightful experience. As part of our team, youll play an integral role in enriching the lives of our residents, working in a dynamic, high-end setting. If you are a team player who is dedicated to creating a positive and respectful atmosphere for our residents, we encourage you to apply.

What You'll Do:

As a key team member of our team, you will be responsible for:

• Setting and cleaning tables, serving counters and the dining area according to type of event and service standards.
• Taking orders, including any modifications, answer enquiries and communicate orders to kitchen.
• Serving food and beverage to our residents and guests.
• Know all the residents dietary requirements and preferences.
• Ability to understand and follow-out orders to serve the food correctly and according to specified modification
• Provide high level dining services to our residents according to the companys standard.
• Clean table bases, chairs, and vacuum dining room floor.
• Practice and maintain established standards for cleanliness and sanitation required by the Health Department.
• Promote and maintains positive communication and relationships among staff, residents, and their guests.
• Check in with guests to ensure satisfaction with each food course and/or beverages. Pick-up trays and clean tables as needed to ensure a clean dining area.
• Establish and maintain an atmosphere conducive to pleasant dining by creating an environment which maintains the enjoyment, self respect, dignity and physical safety of each resident.

Who You Are:

We're looking for an individual with a passion for delivering exceptional dining experiences. You'll also need:

• 2 years of fine dining floor experience.
• Smart serve certification.
• Excellent customer service skills.
• Must be available to work weekends and flexible shifts, including evenings.
• Previous working experience with seniors an asset.
• Must be able to speak English fluently and be able to read and write in basic English.
• Ability to perform the following: carrying or lifting items up to 50 pounds, moving about the restaurant, handling food objects, plates, trays, glasses etc, Considerable bending, stooping and kneeling is required.

The Dunfield is proud to be Certified by Great Place To Work, the global authority on workplace culture, employee experience and leadership behaviour, based on what employees say. Great Place to Work Certification is recognized worldwide and is the global benchmark for identifying and distinguishing outstanding employee experience. As a member of our team, you can expect to be part of an organization that is committed to creating a workplace where you can be both focused and fulfilled. We are a company that empowers our team members to make a difference through our core values: customer obsession, innovation, operational excellence , and a commitment to long-term thinking .

We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices. We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work. We welcome applications from a wide range of qualified candidates, including people with disabilities. If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

#DFP

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# **Dining Room Server (Part-time/Full-time) - Terra Losa**

Edmonton, Alberta

Apply Now

Are you a compassionate, enthusiastic, and detail oriented individual? Come grow your career with Lifestyle Options!

*Lifestyle Options takes tremendous pride in operating supportive living communities with professional staff that foster healthy aging and champion residents’ freedom, choice, and independence.*

At Lifestyle Options we care for our residents, but we also care for our employees. We're committed to your wellbeing, and we strive to create a positive and rewarding work environment for our staff. You will be joining a team of supportive professionals and leaders that want to see you excel in your career.

We are currently searching for full-time and part-time **Dining Room Servers** to join our team. Positions are located at our Terra Losa location (West Edmonton).

**Position Summary:**
The ***Dining Room Server*** will be responsible for providing high levels of customer service to all dining residents and guests by providing prompt and courteous customer service and maintaining a strong working knowledge of all daily menu items and specials. Other responsibilities include but are not limited to the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and comply with all dining and kitchen policies and procedures.

**You'll enjoy benefits such as:**

- Opportunities for career progression
- Flexibility to accept shifts that work with your schedule


**What You Bring to the Role:**

- Strong customer service skills.
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Ability to work well under pressure.
- Strong attention to detail.
- Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Effective communication and fluency in English, both verbally and in writing.
- Professional appearance and manners.
- A positive team attitude and strong work ethic.
- Clear criminal record check completed a maximum of three (3) months prior to the ‘date of hire’ required.

**Your Responsibilities:**

- Responsible for the total meal service and the dining experience of residents.
- Greet residents with a smile and if possible, call them by name.
- Demonstrate respect to the residents and cater to their needs and requests in a timely manner.
- Maintain professional appearance and demeanor.
- Preparing the dining room and service kitchen area daily for opening service.
- Suggesting the correct daily menu items with a clear tone of voice.
- Serving food and beverages.
- Check tables, chairs and place settings for cleanliness.
- Clear all dirty dishes.
- Clean equipment, as assigned, thoroughly and in a timely fashion.
- Keep floor, in both the dining room and service area, clean and free of debris.
- Ensuring condiments, napkins, placemats are well stocked and replace supplies accordingly.
- Follow OHS Regulations, report related concerns, assist with Hazard Assessments.
- Provide residents with a comfortable, relaxed dining experience (ensuring they don’t feel rushed).
- Engage in friendly, polite conversation with residents.
- Performing other duties, as assigned by your supervisor and senior staff.

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# **Dining Room Server Supervisor (Full-Time) - Leduc**

Leduc, 108 W Haven Drive, Leduc AB

Apply Now

Are you a compassionate, enthusiastic, and detail oriented individual? Come grow your career with Lifestyle Options!

Lifestyle Options takes tremendous pride in operating supportive living communities with professional staff that foster healthy aging and champion residents’ freedom, choice, and independence.

At Lifestyle Options we care for our residents, but we also care for our employees. We're committed to your wellbeing, and we strive to create a positive and rewarding work environment for our staff. You will be joining a team of supportive professionals and leaders that want to see you excel in your career.

We are currently searching for a ***Dining Room Supervisor*** to join our team. This is a permanent, full-time position at our Leduc location.

**Position Summary:**
The ***Dining Room Supervisor*** is responsible for planning and overseeing the Lifestyle Options Dining Room department to facilitate the delivery of high-quality food and beverages and exceptional customer service.

**What You Bring to the Role:**

- Five (5) years’ experience in food services required.
- One (1) year experience in leadership role required.
- Exceptionally strong customer service experience required.
- Exceptionally strong coaching and mentorship skills required.
- Proficient in computer skills required.
- Strong written and verbal English skills to effectively communicate with all residents, visitors and at all levels within the organization required.
- ProServe Liquor Staff Training (if applicable for building) required.
- Banquet knowledge an asset.
- Past experience working in a senior’s environment an asset.
- Demonstrate integrity in all actions.
- Ability to maintain confidentiality, discretion and demonstrate professional ethics.
- Ability to empathize with seniors.
- Ability to make independent decisions and apply them.
- Ability to foster a collaborative relationship between the Dining Room department and other building departments.

**Your Responsibilities:**

- Responsible for the Dining Room department and “Front of House” Food Services, including the space set up/appearance/cleanliness, management of dining staff and the overall dining experience of residents and guests.
- Actively works towards improving the Dining Room department, including bringing creative ideas and recommendations on how to elevate the dining experience, procedures and processes to the Site Manager.
- A ‘working supervisor’ on the floor, acting as a role model to dining staff and demonstrating ideal meal service standards.
- Always greet residents with a smile and if possible, call them by name.
- Demonstrate respect to the residents and cater to their needs and requests in a timely manner.
- Maintain professional presence and demeanor.
- Inquiring about resident and guest satisfaction with food and dining experience.
- Engage in friendly, polite conversation with residents.
- Monitor the activities of all serving staff and give instruction, advice and feedback as needed.
- Ensure proper training of new staff.
- Ensure that dining room staff is adhering to company procedures and policies.
- Ensure correct staffing levels are maintained.
- Create dining room staff schedules and distribute to staff.
- Coordinates the set-up of the dining room for meal service.
- Calmly and quickly detect potential guest problems and dissatisfactions. Listen to the concerns and suggestions of the residents. Eliminate issues or escalate them to the Site Manager.
- Dividing the work into specific tasks and assigning those tasks amongst the dining room staff. Observing the staff to ensure the tasks are being performed according to instruction.
- Perform a variety of supervisory paperwork, such as WCB, time off requests, etc.
- Calculate and submit Dining Room - Room Charges to Site Administrator each month.
- Follow Health and Safety policies and procedures/ report related concerns/ assist with hazard assessments.
- Delegate dietary requirements, by creating dietary profile (as per AHS Case Manager), discuss with team, and visibly post.

View all jobs

# **Dining Room Server (Full-Time / Part-Time) - Riverbend**

Edmonton, Alberta

Apply Now

Are you a compassionate, enthusiastic, and detail oriented individual? Come grow your career with Lifestyle Options!

*Lifestyle Options takes tremendous pride in operating supportive living communities with professional staff that foster healthy aging and champion residents’ freedom, choice, and independence.*

At Lifestyle Options we care for our residents, but we also care for our employees. We're committed to your wellbeing, and we strive to create a positive and rewarding work environment for our staff. You will be joining a team of supportive professionals and leaders that want to see you excel in your career.

We are currently searching for **Dining Room Server** to join our team. This is a position located at our Riverbend location in SW Edmonton.

**Position Summary:**
The ***Dining Room Server*** will be responsible for providing high levels of customer service to all dining residents and guests by providing prompt and courteous customer service and maintaining a strong working knowledge of all daily menu items and specials. Other responsibilities include but are not limited to the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and comply with all dining and kitchen policies and procedures.

**You'll enjoy benefits such as:**

- Opportunities for career progression
- Flexibility to accept shifts that work with your schedule


**What You Bring to the Role:**

- Strong customer service skills.
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Ability to work well under pressure.
- Strong attention to detail.
- Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Effective communication and fluency in English, both verbally and in writing.
- Professional appearance and manners.
- A positive team attitude and strong work ethic.
- Clear criminal record check completed a maximum of three (3) months prior to the ‘date of hire’ required.

**Your Responsibilities:**

- Responsible for the total meal service and the dining experience of residents.
- Greet residents with a smile and if possible, call them by name.
- Demonstrate respect to the residents and cater to their needs and requests in a timely manner.
- Maintain professional appearance and demeanor.
- Preparing the dining room and service kitchen area daily for opening service.
- Suggesting the correct daily menu items with a clear tone of voice.
- Serving food and beverages.
- Check tables, chairs and place settings for cleanliness.
- Clear all dirty dishes.
- Clean equipment, as assigned, thoroughly and in a timely fashion.
- Keep floor, in both the dining room and service area, clean and free of debris.
- Ensuring condiments, napkins, placemats are well stocked and replace supplies accordingly.
- Follow OHS Regulations/ Report related concerns/ Assist with Hazard Assessments.
- Provide residents with a comfortable, relaxed dining experience (ensuring they don’t feel rushed).
- Engage in friendly, polite conversation with residents.
- Performing other duties, as assigned by your supervisor and senior staff.

Job Description

Job Description

Company Description

We are hiring a Dining Room Manager  to join our world class team at Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia.

Our staff have a passion for delivering an exceptional service experience for our guests and enjoy working in a fast-paced, dynamic and beautiful environment. Working at Sonora Resort, a Relais & Chateaux property, means you are part of a team of passionate professionals focused on working together to deliver an exceptional hospitality experience. Advance your career and grow professionally under the Relais & Chateaux brand alongside a dedicated management team and dynamic seasonal staff. The Sonora lifestyle is unique and exciting, well-suited to those who love exploring the outdoors and working in an environment where every day presents new challenges and opportunities for growth.

Sonora Resort is a remote location located in the Discovery Islands of British Columbia. During the operational season from Mid-April to Mid-October, the Dining Room Manager will work on site at the Resort in shift work rotations. During the pre-season (February to Mid-April), this position offers a hybrid work-from-home schedule, with one pre-determined week per month required working at Sonora Resort , and the option to work from home for the remainder of the month. We are ideally seeking a candidate who can start work right away and commit to working with us for multiple seasons.

The Dining Room Manager will have a passion for excellence in guest service and a strong background in fine dining management. They will provide direction and leadership in effective and efficient day-to-day operation of the dining room. The Dining Room Manager possesses a quest for excellence and a true passion to deliver an amazing guest experience.

Job Description

Summary of Responsibilities
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

Daily Operations

• Set expectations and hold restaurant leadership team accountable for demonstrating desired service behaviors in accordance with Relais and Chateaux expectations. 
• Manage reservations and floor plans; host and seat guests.
• Conduct all administrative work including but not limited to; scheduling staff, inventory control, purchasing processes, maintenance logbooks, opening or closing duties and checklists. 
• Ensure that regular, on-going communication occurs in all areas of food and beverage including communicating detailed guest dietary requests with FOH and BOH teams.  
• Work closely with the Executive Chef in executing daily service. 
• Coordinate with Executive Chef and Event Manager to execute all special event related requirements including menus, floor plans, off site catering plans and other BEO tasks. 
• Oversee special event and offsite requirements related to food and beverage including set ups and tear downs. 
• Work closely with the Wine Sommelier to ensure the wine program is specific to the restaurant, tailored to the concept and cuisine and represents quality and guest satisfaction in accordance with established policies and procedures.
• Coordinate with relevant departments to ensure timely delivery of food and beverage related room amenities. 
• Ensure effective working relationships and clear communication is maintained with all colleagues and department managers. 
• Ensure the financial success of the department by monitoring productivities, revenues and costs; proactively implement appropriate procedures or programs wherever necessary. 
• POS programming and reporting. 
• Ensure front and back of house cleanliness is kept to the highest of standards.
• Inventory management and control using the resort’s PMS system.

People Management and Training

• Follow effective employee relations practices including behavioral interviewing, supporting all in-house training, maintaining professional supervision of all employees, scheduling hours in a fair and equitable manner, evaluating performance on a timely basis and following all progressive discipline and documentation guidelines. 
• Recruit and evaluate employees on a timely basis to meet continual recruitment goals ensuring they are honest, fair and accurate.
• Ensure proper staffing levels are maintained while balancing quality and sales with daily/seasonal staffing demands. 
• Plan and implement effective onboarding and training program for new staff and professional development activities for experienced staff. 
• Work closely with the Dining Room Supervisors to execute the daily operations of the restaurant. 
• Provide supervision, direction and leadership to the team to achieve department goals.
• Complete Employee Performance and Development reviews on time.

Qualifications

• Must be legally authorized to work in Canada and fluent in English. Second languages are an asset.
• 4+ years Food & Beverage leadership experience, preferably in a senior role of responsibility. 
• Degree or diploma in Hotel or Restaurant Administration or related field an asset. 
• Thorough understanding of the operations of fine dining restaurants; experience in a live-in resort environment is preferred. 
• Exacting standards relating to food, quality, wine pairings and presentation. 
• Comprehensive knowledge of Wine, Spirits and Alcohol; WSET certification considered an asset. 
• Serving it Right, Food Safe Level 1 certification required.
• Previous serving experience in a fine dining establishment considered an asset. 
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong leadership skills to coach, influence and motivate team. 
• Excellent interpersonal and communication skills, both written and verbal. 
• Proficiency with MS Office suite and Outlook; experience with POS systems an asset.
• Good Human Resources Skills. 
• Must be fluent in English, second language an asset. 
• First Aid certificates are an asset.

Additional Information

Benefits:

• Competitive salary and comprehensive extended health and benefits package.
• A remote work policy in the pre-season (February-April), with the option to work from home up to 3 weeks per month during the non-operational season (No remote work during the operational season).
• Opportunities for training, professional development and career advancement
• Accommodation: Complimentary private lodging at Sonora Resort during our operational season. Staff are required to leave the island on their scheduled non-working days and are responsible for securing accommodation and further transportation thereafter.
• Meals: complimentary meals, snacks, and non-alcoholic beverages from our staff kitchen during operational season.
• Transportation: Water taxi transportation from Campbell River to/from the resort for scheduled work shifts. Transportation to Richmond by flight for scheduled days off may also be available.
• Staff amenities: Staff fitness facility, staff lounge area and hot tub access. Complimentary wifi, cable TV, mini fridge, and internet calling in each staff room. 
• Opportunities to enjoy marine activities when available, as well as access to many outdoor activities including hiking trails, trout pond fishing, and Florence Lake at the resort during leisure time. 
• Staff and Management social events are planned throughout the year.
• Island Currents Spa: 25% discount on spa services and retail products
• Gift Shop: 25% discount on gift shop items
• Employee Discount Privilege: Special room rate for your immediate family members at Sonora Resort. Special discounted rates for yourself at other Relais & Chateaux properties around the world.

Job Description

Job Description

Benefits:

• Gratuities
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Wellness resources

We are hiring a Dining Room Manager to join our world class team at Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia.

Our staff have a passion for delivering an exceptional service experience for our guests and enjoy working in a fast-paced, dynamic and beautiful environment. Working at Sonora Resort, a Relais & Chateaux property, means you are part of a team of passionate professionals focused on working together to deliver an exceptional hospitality experience. Advance your career and grow professionally under the Relais & Chateaux brand alongside a dedicated management team and dynamic seasonal staff. The Sonora lifestyle is unique and exciting, well-suited to those who love exploring the outdoors and working in an environment where every day presents new challenges and opportunities for growth.

Sonora Resort is a remote location located in the Discovery Islands of British Columbia. During the operational season from Mid-April to Mid-October, the Dining Room Manager will work on site at the Resort in shift work rotations. During the pre-season (February to Mid-April), this position offers a hybrid work-from-home schedule, with one pre-determined week per month required working at Sonora Resort , and the option to work from home for the remainder of the month. We are ideally seeking a candidate who can start work right away and commit to working with us for multiple seasons.

The Dining Room Manager will have a passion for excellence in guest service and a strong background in fine dining management. They will provide direction and leadership in effective and efficient day-to-day operation of the dining room. The Dining Room Manager possesses a quest for excellence and a true passion to deliver an amazing guest experience.

Benefits:

• Competitive salary and comprehensive extended health and benefits package.
• A remote work policy in the pre-season (February-April), with the option to work from home up to 3 weeks per month during the non-operational season (No remote work during the operational season).
• Opportunities for training, professional development and career advancement
• Accommodation: Complimentary private lodging at Sonora Resort during our operational season. Staff are required to leave the island on their scheduled non-working days and are responsible for securing accommodation and further transportation thereafter.
• Meals: complimentary meals, snacks, and non-alcoholic beverages from our staff kitchen during operational season.
• Transportation: Water taxi transportation from Campbell River to/from the resort for scheduled work shifts. Transportation to Richmond by flight for scheduled days off may also be available.
• Staff amenities: Staff fitness facility, staff lounge area and hot tub access. Complimentary wifi, cable TV, mini fridge, and internet calling in each staff room.
• Opportunities to enjoy marine activities when available, as well as access to many outdoor activities including hiking trails, trout pond fishing, and Florence Lake at the resort during leisure time.
• Staff and Management social events are planned throughout the year.
• Island Currents Spa: 25% discount on spa services and retail products
• Gift Shop: 25% discount on gift shop items
• Employee Discount Privilege: Special room rate for your immediate family members at Sonora Resort. Special discounted rates for yourself at other Relais & Chateaux properties around the world.

Summary of Responsibilities
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

Daily Operations

• Set expectations and hold restaurant leadership team accountable for demonstrating desired service behaviors in accordance with Relais and Chateaux expectations.
• Manage reservations and floor plans; host and seat guests.
• Conduct all administrative work including but not limited to; scheduling staff, inventory control, purchasing processes, maintenance logbooks, opening or closing duties and checklists.
• Ensure that regular, on-going communication occurs in all areas of food and beverage including communicating detailed guest dietary requests with FOH and BOH teams.
• Work closely with the Executive Chef in executing daily service.
• Coordinate with Executive Chef and Event Manager to execute all special event related requirements including menus, floor plans, off site catering plans and other BEO tasks.
• Oversee special event and offsite requirements related to food and beverage including set ups and tear downs.
• Work closely with the Wine Sommelier to ensure the wine program is specific to the restaurant, tailored to the concept and cuisine and represents quality and guest satisfaction in accordance with established policies and procedures.
• Coordinate with relevant departments to ensure timely delivery of food and beverage related room amenities.
• Ensure effective working relationships and clear communication is maintained with all colleagues and department managers.
• Ensure the financial success of the department by monitoring productivities, revenues and costs; proactively implement appropriate procedures or programs wherever necessary.
• POS programming and reporting.
• Ensure front and back of house cleanliness is kept to the highest of standards.
• Inventory management and control using the resorts PMS system.

People Management and Training

• Follow effective employee relations practices including behavioral interviewing, supporting all in-house training, maintaining professional supervision of all employees, scheduling hours in a fair and equitable manner, evaluating performance on a timely basis and following all progressive discipline and documentation guidelines.
• Recruit and evaluate employees on a timely basis to meet continual recruitment goals ensuring they are honest, fair and accurate.
• Ensure proper staffing levels are maintained while balancing quality and sales with daily/seasonal staffing demands.
• Plan and implement effective onboarding and training program for new staff and professional development activities for experienced staff.
• Work closely with the Dining Room Supervisors to execute the daily operations of the restaurant.
• Provide supervision, direction and leadership to the team to achieve department goals.
• Complete Employee Performance and Development reviews on time.

Qualifications

• Must be legally authorized to work in Canada and fluent in English. Second languages are an asset.
• 4+ years Food & Beverage leadership experience, preferably in a senior role of responsibility.
• Degree or diploma in Hotel or Restaurant Administration or related field an asset.
• Thorough understanding of the operations of fine dining restaurants; experience in a live-in resort environment is preferred.
• Exacting standards relating to food, quality, wine pairings and presentation.
• Comprehensive knowledge of Wine, Spirits and Alcohol; WSET certification considered an asset.
• Serving it Right, Food Safe Level 1 certification required.
• Previous serving experience in a fine dining establishment considered an asset.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong leadership skills to coach, influence and motivate team.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficiency with MS Office suite and Outlook; experience with POS systems an asset.
• Good Human Resources Skills.
• Must be fluent in English, second language an asset.
• First Aid certificates are an asset.

Resort Life

• Shift work is required during resort operational season; comprised of 10 working days and 4 non-working days, subject to change during peak season; Managers are expected to be flexible in their scheduling to meet the needs of the business.
• During the non-operational season, the Dining Room Manager will be required to work one pre-determined week per month from Sonora Resort. During the other weeks of these pre-season months we offer the option of remote work. Remote work is NOT an option during the operational season (Mid-April to Mid-October).
• Shift work may include evenings, weekends and holidays.
• Staff are required to leave the resort on their scheduled non-working days and are responsible for securing accommodation and further transportation thereafter.

APPLY TODAY
Sonora Resort is an equal opportunity employer that aims to create a healthy, accessible and rewarding work environment which highlights employees unique contributions to our companys success.

We wish to thank all applicants; however, due to the volume of applications we will only be contacting short-listed candidates. No telephone inquiries please. Be advised, Sonora Resort does not use third party recruitment services.

Please be aware that Sonora may collect, use, and/or disclose your personal information (including the information in this application or related information) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.