120 Director Of Product Management jobs in Canada

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management- Partnerships Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

As we continue to grow our portfolio targeting Small and Medium Businesses (SMBs) and Government entities, we are seeking a driven Product Manager to support the execution of strategic cyber product initiatives, reporting directly to the Product Strategist.

Role Overview:
The Director, Product Manager will assist in the development and delivery of cybersecurity products tailored to SMB and government markets. You will help manage the product lifecycle, support go-to-market execution and collaborate with internal and external stakeholders-including channel and alliance partners-to support revenue and adoption goals.

Key Responsibilities:
• Support the execution of product strategy and roadmaps for SMB and government cybersecurity offerings.
• Conduct market research to identify trends, customer needs, and competitor insights across target segments.
• Gather and analyze feedback from users, partners, and internal stakeholders to inform product development.
• Assist in drafting and managing product requirements, user stories, and testing criteria.
• Collaborate with engineering, marketing, and customer success teams to ensure successful feature delivery and adoption.
• Track product KPIs and prepare performance reports to inform iterative improvements.
• Contribute to go-to-market planning and execution, including training, documentation, and sales enablement.
• Support efforts with channel and alliance partners to drive adoption, maximize reach, and contribute to revenue targets.
• Maintain awareness of cybersecurity trends, compliance frameworks, and user pain points in both SMB and government sectors.

Qualifications:
• Bachelor's degree in Business, Computer Science, Cybersecurity, or related field.
• Experience in product management, business analysis, or a related role in tech or cybersecurity, preferably in the SMB or Government segments.
• Experience working with or supporting channel and alliance partners in achieving business outcomes.
• Strong interest or foundational knowledge in cybersecurity technologies and services.
• Excellent communication, collaboration, and organizational skills.
• Ability to manage multiple tasks and priorities in a fast-paced, cross-functional environment.
• Familiarity with product management tools such as Jira, Confluence, or similar platforms.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management- PartnershipsWho is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
As we continue to grow our portfolio targeting Small and Medium Businesses (SMBs) and Government entities, we are seeking a driven Product Manager to support the execution of strategic cyber product initiatives, reporting directly to the Product Strategist.
Role Overview:
The Director, Product Manager will assist in the development and delivery of cybersecurity products tailored to SMB and government markets. You will help manage the product lifecycle, support go-to-market execution and collaborate with internal and external stakeholders—including channel and alliance partners—to support revenue and adoption goals.
Key Responsibilities:
•Support the execution of product strategy and roadmaps for SMB and government cybersecurity offerings.
•Conduct market research to identify trends, customer needs, and competitor insights across target segments.
•Gather and analyze feedback from users, partners, and internal stakeholders to inform product development.
•Assist in drafting and managing product requirements, user stories, and testing criteria.
•Collaborate with engineering, marketing, and customer success teams to ensure successful feature delivery and adoption.
•Track product KPIs and prepare performance reports to inform iterative improvements.
•Contribute to go-to-market planning and execution, including training, documentation, and sales enablement.
•Support efforts with channel and alliance partners to drive adoption, maximize reach, and contribute to revenue targets.
•Maintain awareness of cybersecurity trends, compliance frameworks, and user pain points in both SMB and government sectors.
Qualifications:
•Bachelor’s degree in Business, Computer Science, Cybersecurity, or related field.
•Experience in product management, business analysis, or a related role in tech or cybersecurity, preferably in the SMB or Government segments.
•Experience working with or supporting channel and alliance partners in achieving business outcomes.
•Strong interest or foundational knowledge in cybersecurity technologies and services.
•Excellent communication, collaboration, and organizational skills.
•Ability to manage multiple tasks and priorities in a fast-paced, cross-functional environment.
•Familiarity with product management tools such as Jira, Confluence, or similar platforms.
#securitysolutions Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management- Partnerships Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

As we continue to grow our portfolio targeting Small and Medium Businesses (SMBs) and Government entities, we are seeking a driven Product Manager to support the execution of strategic cyber product initiatives, reporting directly to the Product Strategist.

Role Overview:
The Director, Product Manager will assist in the development and delivery of cybersecurity products tailored to SMB and government markets. You will help manage the product lifecycle, support go-to-market execution and collaborate with internal and external stakeholders-including channel and alliance partners-to support revenue and adoption goals.

Key Responsibilities:
• Support the execution of product strategy and roadmaps for SMB and government cybersecurity offerings.
• Conduct market research to identify trends, customer needs, and competitor insights across target segments.
• Gather and analyze feedback from users, partners, and internal stakeholders to inform product development.
• Assist in drafting and managing product requirements, user stories, and testing criteria.
• Collaborate with engineering, marketing, and customer success teams to ensure successful feature delivery and adoption.
• Track product KPIs and prepare performance reports to inform iterative improvements.
• Contribute to go-to-market planning and execution, including training, documentation, and sales enablement.
• Support efforts with channel and alliance partners to drive adoption, maximize reach, and contribute to revenue targets.
• Maintain awareness of cybersecurity trends, compliance frameworks, and user pain points in both SMB and government sectors.

Qualifications:
• Bachelor's degree in Business, Computer Science, Cybersecurity, or related field.
• Experience in product management, business analysis, or a related role in tech or cybersecurity, preferably in the SMB or Government segments.
• Experience working with or supporting channel and alliance partners in achieving business outcomes.
• Strong interest or foundational knowledge in cybersecurity technologies and services.
• Excellent communication, collaboration, and organizational skills.
• Ability to manage multiple tasks and priorities in a fast-paced, cross-functional environment.
• Familiarity with product management tools such as Jira, Confluence, or similar platforms.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management- Partnerships Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

As we continue to grow our portfolio targeting Small and Medium Businesses (SMBs) and Government entities, we are seeking a driven Product Manager to support the execution of strategic cyber product initiatives, reporting directly to the Product Strategist.

Role Overview:
The Director, Product Manager will assist in the development and delivery of cybersecurity products tailored to SMB and government markets. You will help manage the product lifecycle, support go-to-market execution and collaborate with internal and external stakeholders-including channel and alliance partners-to support revenue and adoption goals.

Key Responsibilities:
• Support the execution of product strategy and roadmaps for SMB and government cybersecurity offerings.
• Conduct market research to identify trends, customer needs, and competitor insights across target segments.
• Gather and analyze feedback from users, partners, and internal stakeholders to inform product development.
• Assist in drafting and managing product requirements, user stories, and testing criteria.
• Collaborate with engineering, marketing, and customer success teams to ensure successful feature delivery and adoption.
• Track product KPIs and prepare performance reports to inform iterative improvements.
• Contribute to go-to-market planning and execution, including training, documentation, and sales enablement.
• Support efforts with channel and alliance partners to drive adoption, maximize reach, and contribute to revenue targets.
• Maintain awareness of cybersecurity trends, compliance frameworks, and user pain points in both SMB and government sectors.

Qualifications:
• Bachelor's degree in Business, Computer Science, Cybersecurity, or related field.
• Experience in product management, business analysis, or a related role in tech or cybersecurity, preferably in the SMB or Government segments.
• Experience working with or supporting channel and alliance partners in achieving business outcomes.
• Strong interest or foundational knowledge in cybersecurity technologies and services.
• Excellent communication, collaboration, and organizational skills.
• Ability to manage multiple tasks and priorities in a fast-paced, cross-functional environment.
• Familiarity with product management tools such as Jira, Confluence, or similar platforms.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is looking for a Director of Product Management, AIOps, to lead the charge in building the industry's best event orchestration and automation platform. Our mission: reimagine how applications can operate reliably and autonomously at scale. Events flow into PagerDuty from production systems, developer tooling, and customer service platforms enabling autonomous event intelligence. Using machine learning and event-driven automation, AIOps will automatically detect, triage, and diagnose anomalies and mobilize specialized agents to remediate and SREs and developers only when they need assistance.
In this high-impact role, you'll own the vision, roadmap and delivery of our rapidly evolving AIOps product-developing the next generation of intelligent event management and a seamless integration ecosystem. You'll shape how PagerDuty Operations Cloud, the leader in digital operations management, delivers automatic detection, diagnosis, remediation and learning across digital environments of the world's leading brands.
This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management to set our strategic direction with peers leading Incident Management and AI & Automation product areas. To succeed, you'll inspire a high-performing team to deliver exceptional value to our customers-and drive growth for PagerDuty.
This role is targeting candidates currently located on the East Coast (EST time zone).
Key Responsibilities

• Develop unique, market-leading AIOps capabilities that leverage PagerDuty's enriched event streams from a robust and growing set of integrations.
• Ensure AIOps integrates seamlessly with AI & Automation and Incident Management to drive customer outcomes.
• Drive the strategy for expanding the ecosystem of integrations, ensuring seamless ingestion, enrichment, and actionability of signals from a diverse set of sources.
• Drive product decisions balancing customer value (measured through product engagement and customer feedback) with financial impact (measured by win rates, retention and ARR).

• Lead and grow a world-class team of Product Managers, with diverse backgrounds and perspectives, developing talent through both formal training and hands-on experience.
• Guide the cultural transformation to usage-based pricing by setting product engagement targets to measure product success and iterating on packaging and pricing models.
• Maintain a balanced roadmap that optimizes for functional, architectural, interoperability, customer value, and revenue goals and ensures effective allocation of resources.
• Clearly articulate the vision and product plans and drive alignment between product development, go-to-market teams, executives, and the rest of the company.
• Partner closely with solutions consulting, product marketing and sales enablement to ensure effective training and messaging about features and their value is delivered at scale.
• Drive the success of the product in terms of customer satisfaction and business results while monitoring the market for shifts in customer needs, technology, and competitive dynamics.
• Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader.

Basic Qualifications

• Minimum of 10 years in product management, with a proven track record of success in the software industry.
• Experience applying data science and AI to deliver intelligent applications.
• Understanding of monitoring and observability, or event intelligence products and markets, including customer needs, key trends, and the competitive landscape.
• Industry experience with DevOps engineers, SREs, platform engineers and ITOps teams.
• Proven ability to build and scale product ecosystems and integrations with internal platforms and 3rd party systems,
• Self-motivated user of AI tools for personal productivity and the craft of product, a bias towards amplifying team output with AI over adding headcount to scale.
• Experience managing teams of product managers: hiring for intelligence, curiosity, and collaboration and focusing on coaching, empowerment, and accountability.
• Exceptional analytical, strategic thinking, and problem-solving abilities.

Preferred Qualifications

• Directly applicable experience building enterprise AIOps or observability products.
• Startup or innovation experience, familiarity with agile processes, and a demonstrated "fail fast" mentality to move quickly from concept to MVP to customer validation.
• MBA degree is beneficial, but not required.

The base salary range for this position is 156,000 - 237,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts !
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, wecannot employ candidates residing in:
Location restrictions:
Australia:Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada:Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site .
Your package may include:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation . click apply for full job details

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management- Partnerships Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

As we continue to grow our portfolio targeting Small and Medium Businesses (SMBs) and Government entities, we are seeking a driven Product Manager to support the execution of strategic cyber product initiatives, reporting directly to the Product Strategist.

Role Overview:
The Director, Product Manager will assist in the development and delivery of cybersecurity products tailored to SMB and government markets. You will help manage the product lifecycle, support go-to-market execution and collaborate with internal and external stakeholders-including channel and alliance partners-to support revenue and adoption goals.

Key Responsibilities:
• Support the execution of product strategy and roadmaps for SMB and government cybersecurity offerings.
• Conduct market research to identify trends, customer needs, and competitor insights across target segments.
• Gather and analyze feedback from users, partners, and internal stakeholders to inform product development.
• Assist in drafting and managing product requirements, user stories, and testing criteria.
• Collaborate with engineering, marketing, and customer success teams to ensure successful feature delivery and adoption.
• Track product KPIs and prepare performance reports to inform iterative improvements.
• Contribute to go-to-market planning and execution, including training, documentation, and sales enablement.
• Support efforts with channel and alliance partners to drive adoption, maximize reach, and contribute to revenue targets.
• Maintain awareness of cybersecurity trends, compliance frameworks, and user pain points in both SMB and government sectors.

Qualifications:
• Bachelor's degree in Business, Computer Science, Cybersecurity, or related field.
• Experience in product management, business analysis, or a related role in tech or cybersecurity, preferably in the SMB or Government segments.
• Experience working with or supporting channel and alliance partners in achieving business outcomes.
• Strong interest or foundational knowledge in cybersecurity technologies and services.
• Excellent communication, collaboration, and organizational skills.
• Ability to manage multiple tasks and priorities in a fast-paced, cross-functional environment.
• Familiarity with product management tools such as Jira, Confluence, or similar platforms.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is looking for a Director of Product Management, AIOps, to lead the charge in building the industry's best event orchestration and automation platform. Our mission: reimagine how applications can operate reliably and autonomously at scale. Events flow into PagerDuty from production systems, developer tooling, and customer service platforms enabling autonomous event intelligence. Using machine learning and event-driven automation, AIOps will automatically detect, triage, and diagnose anomalies and mobilize specialized agents to remediate and SREs and developers only when they need assistance.
In this high-impact role, you'll own the vision, roadmap and delivery of our rapidly evolving AIOps product-developing the next generation of intelligent event management and a seamless integration ecosystem. You'll shape how PagerDuty Operations Cloud, the leader in digital operations management, delivers automatic detection, diagnosis, remediation and learning across digital environments of the world's leading brands.
This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management to set our strategic direction with peers leading Incident Management and AI & Automation product areas. To succeed, you'll inspire a high-performing team to deliver exceptional value to our customers-and drive growth for PagerDuty.
This role is targeting candidates currently located on the East Coast (EST time zone).
Key Responsibilities

• Develop unique, market-leading AIOps capabilities that leverage PagerDuty's enriched event streams from a robust and growing set of integrations.
• Ensure AIOps integrates seamlessly with AI & Automation and Incident Management to drive customer outcomes.
• Drive the strategy for expanding the ecosystem of integrations, ensuring seamless ingestion, enrichment, and actionability of signals from a diverse set of sources.
• Drive product decisions balancing customer value (measured through product engagement and customer feedback) with financial impact (measured by win rates, retention and ARR).
• Lead and grow a world-class team of Product Managers, with diverse backgrounds and perspectives, developing talent through both formal training and hands-on experience.
• Guide the cultural transformation to usage-based pricing by setting product engagement targets to measure product success and iterating on packaging and pricing models.
• Maintain a balanced roadmap that optimizes for functional, architectural, interoperability, customer value, and revenue goals and ensures effective allocation of resources.
• Clearly articulate the vision and product plans and drive alignment between product development, go-to-market teams, executives, and the rest of the company.
• Partner closely with solutions consulting, product marketing and sales enablement to ensure effective training and messaging about features and their value is delivered at scale.
• Drive the success of the product in terms of customer satisfaction and business results while monitoring the market for shifts in customer needs, technology, and competitive dynamics.
• Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader.

Basic Qualifications

• Minimum of 10 years in product management, with a proven track record of success in the software industry.
• Experience applying data science and AI to deliver intelligent applications.
• Understanding of monitoring and observability, or event intelligence products and markets, including customer needs, key trends, and the competitive landscape.
• Industry experience with DevOps engineers, SREs, platform engineers and ITOps teams.
• Proven ability to build and scale product ecosystems and integrations with internal platforms and 3rd party systems,
• Self-motivated user of AI tools for personal productivity and the craft of product, a bias towards amplifying team output with AI over adding headcount to scale.
• Experience managing teams of product managers: hiring for intelligence, curiosity, and collaboration and focusing on coaching, empowerment, and accountability.
• Exceptional analytical, strategic thinking, and problem-solving abilities.

Preferred Qualifications

• Directly applicable experience building enterprise AIOps or observability products.
• Startup or innovation experience, familiarity with agile processes, and a demonstrated "fail fast" mentality to move quickly from concept to MVP to customer validation.
• MBA degree is beneficial, but not required.

The base salary range for this position is 156,000 - 237,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts !
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, wecannot employ candidates residing in:
Location restrictions:
Australia:Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada:Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site .
Your package may include:

• Comprehensive benefits package from day one
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
• Paid volunteer time off: 20 hours per year
• Mental wellness programs

Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.
. click apply for full job details

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.

Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.

PagerDuty is seeking a Senior Director of Product Management, AI and Automation, to lead the industry's transformation toward fully automated operations. Our vision: a world where empowered developers build and ship applications 10x faster with AI, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting.

In this pivotal role, you'll own both our current AI and Automation portfolio and its seamless integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned operations. The result? Our customers' teams spend less time on operational toil and more time building what's next.

This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough value for our customers-and drive PagerDuty's growth.

Key Responsibilities

• Develop a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings.
• Allocate resources strategically between innovation and sustaining existing products to optimize business outcomes.
• Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on our data and integrate them into our interfaces and workflows.
• Empower PagerDuty product and professional services teams to build, deploy, and continuously improve generative AI features and agents by evolving our data and agent platforms.
• Expand our AI ecosystem through partnerships and integrations across communications platforms, cloud storage, and infrastructure, embracing emerging standards like MCP and A2A.
• Set and achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing models.
• Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact measured by win rates, retention, and ARR.
• Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability.
• Collaborate closely with Product, Engineering, Design, Product-led Growth, Enterprise GTM, Pricing, and Finance to maximize your products' market and business impact.
• Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader.

Basic Qualifications

• Minimum 12 years in product management, with significant experience in SaaS, AI, and/or automation.
• Understanding of workflow platforms (triggers, variables, conditions, and actions) and no code, low code, and procode authoring modalities.
• Experience with and deep interest in building experiences powered by generative and agentic AI.
• Strong technical acumen and experience leading and developing high-performing product management teams.
• Proven track record of taking products from concept to market success in a startup or agile innovation environment with a rapid experimentation mindset.
• Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount.

Preferred Qualifications

• Experience building and delivering business results from AI/ML, observability, or incident management products.
• Experience scaling product ecosystems through technical integration, commercial partnerships, and go to market programs.
• MBA degree is beneficial, but not required.
• Exceptional analytical, strategic thinking, and problem-solving abilities.
• Excellent communication and interpersonal skills, comfortable presenting to executives, customers, and industry analysts.

The base salary range for this position is 178,000 - 270,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts !

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, wecannot employ candidates residing in:

Location restrictions:
Australia:Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada:Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site .

Your package may include:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.

PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

Sr Director, Product Management - AI & Automation Remote (Canada)
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a Senior Director of Product Management, AI and Automation, to lead the industry's transformation toward fully automated operations. Our vision: a world where empowered developers build and ship applications 10x faster with AI, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting.
In this pivotal role, you'll own both our current AI and Automation portfolio and its seamless integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned operations. The result? Our customers' teams spend less time on operational toil and more time building what's next.
This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough value for our customers-and drive PagerDuty's growth.
Key Responsibilities

• Develop a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings.
• Allocate resources strategically between innovation and sustaining existing products to optimize business outcomes.
• Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on our data and integrate them into our interfaces and workflows.
• Empower PagerDuty product and professional services teams to build, deploy, and continuously improve generative AI features and agents by evolving our data and agent platforms.
• Expand our AI ecosystem through partnerships and integrations across communications platforms, cloud storage, and infrastructure, embracing emerging standards like MCP and A2A.
• Set and achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing models.
• Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact measured by win rates, retention, and ARR.
• Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability.
• Collaborate closely with Product, Engineering, Design, Product-led Growth, Enterprise GTM, Pricing, and Finance to maximize your products' market and business impact.
• Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader.

Basic Qualifications

• Minimum 12 years in product management, with significant experience in SaaS, AI, and/or automation.
• Understanding of workflow platforms (triggers, variables, conditions, and actions) and no code, low code, and procode authoring modalities.
• Experience with and deep interest in building experiences powered by generative and agentic AI.
• Strong technical acumen and experience leading and developing high-performing product management teams.
• Proven track record of taking products from concept to market success in a startup or agile innovation environment with a rapid experimentation mindset.
• Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount.

Preferred Qualifications

• Experience building and delivering business results from AI/ML, observability, or incident management products.
• Experience scaling product ecosystems through technical integration, commercial partnerships, and go to market programs.
• MBA degree is beneficial, but not required.
• Exceptional analytical, strategic thinking, and problem-solving abilities.
• Excellent communication and interpersonal skills, comfortable presenting to executives, customers, and industry analysts.

The base salary range for this position is 178,000 - 270,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts !
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, wecannot employ candidates residing in:
Location restrictions:
Australia:Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada:Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site .
Your package may include:

• Comprehensive benefits package from day one
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
• Paid volunteer time off: 20 hours per year
• Mental wellness programs

Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
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